First time going to this shop and had a great experience! The store is clean, have a great selection of juices, and very helpful! Scott is awesome, had never met him before but we were talking like friends! Go see Scott, he knows his stuff! 10/10 definitely will be back. 🙂
I have been coming to Tru Vapor for near 4 years. Scott has always been extremely helpful and always knows what I’m looking for most of the time. Me and my husband will keep coming here as long as we can!
Tru and his staff are very knowledgeable and helpful. The store has a vast selection and great prices. Definitely recommend.
I really like the shop, great service , cool vibe, very clean. I actually recommend tru vapors to all my friends all the time. Just got a couple new bottles of juice today and it tastes pretty great, they never fail me.
The young man in the shop was very helpful and professional. Helped me get the things I needed for my husband since he was not with me and I dont know these things.Thank you for your pleasant-kind personality.
Scott knows everything you need know about their products and is an all around chill dude. Oh yeah and the owner is cool too 😉
The owner is probably one of the realest guys Ive ever met, he doesnt keep up an image for customer service, hes genuinely a cool dude whos honest about his products and experiences with them
I have been a customer for the last year. I have to disagree with the other statement. I absolutely love the folks that work at this store. Scott actually set me up with my first vape and I couldnt thank him more. Its been almost a year and 1/2 for me. He is very knowledgeable and very customer oriented. i send everyone their way!!!! Recommend this place 100%
This place was truly a different experience. As soon as I walked in it had a positive vibe in there unlike outside. It was an amazing experience. I was instantly in a great mood and it lasted all day. They sage there folks, everyday! Sometimes to think about. I think Im gonna try it. Love this place. Its my go to spot.
Everyone here is extremely helpful. Ive only just started activity going there but they are the nicest people Ive met and have the best knowledge about the products they sell. Also try to arm wrestle tru, hes a beast. You can try arm wrestling Scott too, I did and I won. But he will say differently. Feel free to ask about it.
Larry is always on time and keep this establishment clean 24/7 would give 10 stars but only gives me 5
Scott is one of the best people to talk to in maryville about tanks and mods he is hands down one of the best employees at tru vapor
They have what I need but they are more expensive than any other vape store between Maryville and West Knoxville. Usually pay $15 or $17 for a bottle of vape juice they charge $25 thats almost $10 more I say Ill probably just wait to get it elsewhere next time until maybe the price changes!
Huge variety, knowledgeable, and kind??? My first experience was really awkward here and it kinda pushed me to not wanting to come back. People were nice but I felt pressed to buy stuff, they werent super friendly, and it was just a different experience overall. Not a bad place just a weird vibe for my taste
Awesome people, good prices. I quit cigarettes with the use of a vape and liquid from his store.
Great place with friendly, knowledgeable staff. Decent but not the best selection. Reliable neighborhood vape shop.
Highly overpriced and not clear about the way they do business. I tried to return/exchange an unopened $30 5 pack of coils that I dont even have a tank for and one guy told me yes we can do that tomorrow. I came back and now they arent aloud to unless its a manufacturing defect. You should probably get everyone at your store on the same page.
Very disappointed in experience yesterday, walked in to purchase products and soon as I walked in was ask if had an Mask and told if not I had to leave and couldnt be in store while an older lady was in sitting on an stool right in front of him with hers down around her neck?! Was very rude never giving chance to purchase, as if I was wrong for trying to walk in an store and support an business?! Never will I return back or have anything to do with this place again?! Dont understand if your open and needing business to have an careless attitude and of an customer trying purchase from you
This is my home spot! These people have a very professional business with a comfortable feel down to being easy to breathe because of some type of air filtration system they must have. There is a place to sit and there is cases of equipment and juices. All at a very reasonable rate. Almost comparable to online prices but these guys go the extra mile with helping out with your mod, any type of parts or maintenance or repair they you can do it.
Typical brick and mortar vape shop. Pretty good selection of all things vape. It was my first visit and it went well. The associate was attentive and patiently helped me choose a new juice to try. Im gonna to give it four stars because the people seem patient and knowledgeable and in my opinion that makes up for the difference in prices.
Love this store! So much to choose from. Very helpful. Positive and friendly conversation. CLEAN!! The best vape shop around.
Really good service at this store. Great selection. The Ginger Scott set up my first rigg at Daddy Trus request. Captaian Red Beard Chris(hope it is spelled correctly) has patiently watched me try every flavor in the building. Good guys. Tru is their Daddy and custodial parent. They only cry when Daddy spanks them.
Im from Maryville but Ive been living in Ireland for a few years. Came in on a vacation and wanted a vape. Met a guy named Scott, told him my budget and he got me everything I needed and was still 30$ under budget. I would pay shipping cost if they would ship to Ireland. I felt well taken care of there.
This place is the greatest. If youre new to vaping Scott and Tru are very knowledgeable and can help you get exactly what you need. There are only five stars here but if I could I would give them a ten.
I have rescinded my last negative review and have changed my star rating. My wife broke her old vape and went Into Tru to get help with it not charging. They ended up selling her another of the same vape which ran about $70 and they did not help her set it up which led to her not understanding how to hard reset the power on and off. As it would turn out both vapes actually charge and disperse power fine she just didn’t know how to turn them on after hard turning the power off. So this was on us not the store, however it still shows us that they could have informed her about this problem instead of selling her a completely new vape. To speak plainly the prices at Tru are inflated, but you go into that knowing you get great help and customer service with the purchase. We did not feel like she got that service; I don’t vape and she is still new to it we went to Tru for the expertise we did not have instead of ordering things far cheaper online. I’ve improved my rating as these guys were great for half a year but I won’t be returning to this particular shop.
Best shop in both Knox and Blount county. Honest about the products and knowledgeable enough to help you pick something you need instead of selling stuff you dont.
Every other vape store in maryville I have been to will sell one pod out of a pack of 2 for 5 bucks. Tru would only sell me the pack for 14 bucks and some change. Ill go to my regular store on 411 from now on they have better prices, better people, and better product.
Fantastic service. He was such a great help. Will definitely be back
Been coming here for years. By far the best selection around.
Very nice staff. Helped fix my wifes Vape and didnt even charge me.
One of the Best places for vape juice, mods and supplies. Ive been going to this store for about 2 years and its always had great customer service and great people .
Very friendly and helpful. Great flavors of vape juice. Good place to buy mods also. Decent prices.
Great guys; very helpful and knowledgeable. They also carry Plume juice, which is fantastic. Overall, a great selection of juices, tanks, RDAs, and mods.
Good ol boys employed here. There laid back, friendly, and they have great values. They go above and beyond to help customers with any situation they need help with
Scott is very knowledgeable about the products and very friendly to customers!
When it comes to knowledge, variety and price, you cant beat the good folks over at Tru Vapors. Tru & Scott are extremely helpful and go above-and-beyond to help out their customers.
Honest and friendly staff. Never got any defective product here. Tells you the best deals and best products. Large selection of juice.
Scott is the man! The only shop I even consider, one stop and ice got everything I need, everytime.
Great. Went to 5 different shops before this one had ny coils. And the guy who wa working was very helpful
Good vape store very helpful also one of the few stores who offer a rewards program which is nice to have if your going there more than 2 times a month.
I just happened to find this place, and am glad I didIts new and I have been able to find new products, and all kinds of different flavors of oil.
I absolutely loved the customer service. Gentleman was very knowledgeable and got me what I needed.
THIS IS MY FAVORITE VAPE STORE EVER. Not only do they sell great products, they care about customers. Scott is absolutely one of the best!
I had a great experience today and they where very helpful
I love this place. They always help you find the right flavor and make you feel at home
Love the shop and have been going for 4 years, great constant different selections
Great service and wonderful people to do business with. Scott is terrific to get you started on whatever you need!
Great service and prices. Employees are welcoming and know their stuff
Great personal service and a knowledgeable staff all ways ready to help. Best vape shop in town
Staff is incredibly helpful, pricing is fair and product choice is wonderful.
Top shop in Maryville hands down!Go on in there and talk to Scott I guarantee he can solve any Vape related problem you may have!
Its cool they have good deals and great juce the people are cool its just a good place all the way around
Great customer service, good selection of mods and juices. 10/10 would go again.
I’ve had several great experiences at Tru Vapors. The staff is friendly and knowledgeable.
Congrats on the baby, Scott. Hope yall loved the book. Chardonnay and Traces of LipStick!
Great place to get quality liquids and vape products. Nice people!
Rude on the phone so why would it be any different if I went in. Dont waste your time
Excellent service, very helpful and knowledgeable staff. My new vape shop.
Staff is friendly and helpful, fair pricing, excellent selection!
They helped us make a wonderful decision and were very helpful!
If you dont know them they will rip you off. You can get the same one off Amazon for half the price.
Never open
Great place..friendly staff
Scott was amazing very informing very helpful well come back again 10/10
Very friendly service. My new favorite place!
Great staff and atmosphere. Prices are good as well.
One of the best vape stores I have ever been to
Good selection of vapes, flavors, and equipment. Very friendly staff.*****
They have everything you need with the customer service thats makes you wanna come on back 👌
The friendliest service that you will ever come across!
People are nice but the prices seem high
Way too expensive. Double the price of Broadway vape
Friendly service and decent selection of juice...
Knowledgeable, excellent service, excellent selection.
The staff is extremely helpful and knowledgeable
Best selection and service around.
GREST VIBEZZZZ!!! SCOTT WAS AWESOOOOME!!! VERY HELPFUL
Great people and all your vap needs
Awesome place, helpful employees.
Knowledge, tons of product, great atmosphere.
Great staff and very helpful
They have my brand
Prices way to high.
Awesome staff
Its dope
Friendly and helpful
Too far away
Really swell guy
Love this place
Very helpful
Love this place!!!!