Since Tru cant seem to be open at any given time I turned to them. Sold me the wrong stuff. Now I get to go back into town to try and find a decent vape shop. Whats my time worth?
The best customer service, they really go out of their way to please. They didnt have my favorite liquid, and the young man ordered it for me!! Just awesome Ill be back. Great prices too, great staff.
Very nice people with reasonable prices. I had no idea they sold cbd products. The staff was very knowledgeable and answered all my questions. I will be back! Thank you for the wonderful experience!
Wow. Many Vape shops across the country visited. Hands down the best. Great people working today. Broken tank no problem. If you are in the Knoxville area or traveling from Texas. Stop here!
Went to get a new set up and the staff was very helpful and was patient with my indecisiveness. Prices seem fair and the juice selection is good. The owner also sells guns and ammunition, and will do special orders on either products, so could be a one stop shop for two hobbies. Theyre def worth a look.
Super friendly staff. I bought a new mod from them a few weeks ago and absolutely loved it. Then last night I knocked off the table and messed up the tank. I went in this morning thinking I was going to need to buy a new tank. Rather than sell me a new tank they fixed it on the spot for free. I greatly appreciate the honesty, most other people would have just taken my money and sold me a new tank.
Awesome place to go amazing informative people who really care about there customers and ensuring customers satisfaction definitely go here often for all my vaping needs
The customer service is the reason I choose this store over any other. This store is a little bit of a drive for me, but I will continue to shop here because of the level of service. Staff is knowledgeable and kind. I would give more than 5 stars if I could.
I have visited every single vapor shop in the area after I had a terrible experience at a competitor, let me tell you that this is the definitive place for vaping products. Prices are fair, no one tries to up sell you on anything, instead they just provide great conversation and a knowledgeable understanding of the products. Do yourself a favor and avoid the other places where police are called weekly, instead come to a relaxing environment that feels professional and courteous; and most of all safe.
This place is an all in one stop for everything Ive needed. I havent found that in Tennessee yet. Extremely friendly and knowledgeable. I wont be going anywhere else
From the time I walked into this store, I was immediately greeted with some of the best staff. This crew is very knowledgeable and helpful and coming from someone who’s visited a lot of vape stores in the past, this is beyond my favorite. If you’re ever on their side of town, check them out. You won’t be disappointed!
Stop going to woke places. Go to places that appreciate every customer no matter what they vote for. Broadway deserves the entire county business
Needed a vape juice while in town with medical services. Checked reviews on all in the area and this store really stood out so, went out of my way to visit. Passed it because its such an unassuming building. Glad I turned around.So many vape/smoke shops have such an unwelcoming vibe when you enter. I dont know why that is. As soon as you enter this place, its easy to see why the reviews heap such adoration on it. Lady and gentleman inside the business could not have given a warmer welcome. You immediately feel like youve been a longtime customer. They were super helpful, didnt try to upsell anything unnecessary and seemed ready to answer any questions you can throw at them, very accommodating. Looks like they carry all that you may need and some pretty cool brands. Turns out also, they were also less expensive than any shop Ive purchased from. Ill make it a point to return anytime I need anything in the Maryville/Alcoa area. Thanks yall!
I came in not really knowing what my issue was or what I wanted to do, but these guys went out of their way to help me figure out the problem and had a lot of patience helping me find the right juice for me. Very good atmosphere and determination to help. I would definitely recommend this shop.
Best shop I’ve ever been to- This place is fantastic. The staff was super knowledgeable and friendly. The man who helped us was a heckin rockstar. He patiently explained all the different products, and didn’t try and push anything or upsell more expensive vapes. He went above and beyond setting it up for me and making sure I was good to go. There is a vape shop next to my house but I Will drive the extra miles to broadway from now on. 10/10 great business.
I have been to many different shops and though a few in Knoxville I really like I wanted one closer to home, so I went to several and then I finally went to Broadway Vapors. All I can say is my experience here has been the best of any shop I have ever been into! They are knowledgeable, kind, willing to help, and always smiling! I appreciate them for giving me the best experience in customer service and I have found my one stop vape shop! Thanks guys for being great!
I went here for the first time today to try and find a replacement for my favorite liquid that was discontinued after the pmta bill. I was very attached to that particular juice and used it everyday for 3 years. It helped me stop a 22 year cigarette habit. The two people working (not sure their names) were very helpful and went out of their way to try and find more of my liquid that I ran out of and also found me a replacement that I actually like! Im very picky and was surprised that its really close to my old one. Great place that I plan on going back to in the future.
The staff are welcoming and friendly! Any question I may have they always have the answers. It’s the only place I shop for vape products!
I love the people here they are very patient with me . I am so picky and also did not know much about the products and how they work. I really like Kimberly she is very nice and always explains everything to me she breaks it all down so I understand everything I am doing. This is the only shop I go to for all my vaping needs.
I called to get information to see if they had a few juices stock. They were out of one of them and have to be specially ordered. I also asked what the price of 1 of the juices was that come with 2 for 3 mg and she stated it was company policy that they could not give prices over the phone. I also stated that I live 30 minutes away and I didnt want to drive if it was overpriced. She also repeated herself and said his company policy that she could not give prices over the from. I think that is a major inconvenience and should be assessed professionally.
Great customer service. Very knowledgeable staff. I came in with my husbands device and they showed me step by step how to use it even though I didn’t purchase it there that day. My husband had purchased it from them several months ago. They still took the time to answer all of my questions.
Good lil local shop. I found this my favorite vape shop around town compared to other local competitors. They have great juices, and a very friendly staff. Although, hardware is limited. They have a little bit of everything but not a huge variety, also they no longer sell single coils anymore which really, really sucks. Besides all that I pick to shop here because everyone is friendly and they always make sure I leave with a juice I love. They do s wonderful job listening and helping out how they can so I feel like it deserves 4 stars
I had been vaping with a low budget mod for nearly two years, when I found Broadway Vapors about a year ago. I first went when the previous owner was still there. She was awesome and introduced me to a nice vanilla flavored liquid. After the shop sold I was worried I wouldnt get the same quality service I did before. Boy was I wrong!!Alex helped me to convince by boyfriend, a 2 pack a day smoker, to start vaping too. Chris the owner also stepped in and helped. They both worked with us to find a simple, easy to use and fill mod that works very well for him. He hasnt stopped thanking me! I liked his mod so much I now use the same one. We have even started trying different flavors and we both enjoy.The prices are super fair. The selection of liquids is excellent. These guys know their stuff and have even gone out of their way to find a coil that wont burn up so quickly. THANK YOU ALEX! They will all go above and beyond for you!
This place knows me when I walk in. And not because I am there a lot. They know what I like and what I dont and are always so helpful!
I have gone to these guys a couple of times now. I had another vape shop I considered my go to. However, the other shop has been consistantly out of most merchandise ,rarely get it in on time or when they say it will be in. Ive been misinformed several times as well. After trying Broadway Vapors in desperation Ive found that EVERY encounter I have with their knowledgeable staff, I leave satisfied. I would recommend them to new vapors as well as veteran vapors. My new shop for sure!
I have been a customer of Broadway Vapors since it was bought by the new owners (over a year ago? ). The people are awesome and are always helpful. If they dont have what you need, they make sure you find it. I love the atmosphere of the shop. Id recommend it to anyone who is interested in vaping in any way, but especially if they are quitting smoking. The wall of quitters always makes me smile.
Great experience, people working know what they are talking about and are great in pointing you in the right direction. On top of that there isnt people just hanging out on a couch seeing who can blow the biggest cloud in the corner of the shop. For a professional vape shopping experience I strongly recommend stopping by here!
Speaking from experience Ive been to multiple different vape shops around Maryville some were good some were okay others I wont go back, but this place I will definitely return to and continue to return to because its one of the best vape store Ive been to in maryville. The people are friendly and just like most people if you treat them with respect you get respect if you dont you wont theyre honest with you and they always have a smile on their face and they will always do whatever they can to help and if they cant theyll let you know up front theyre honest and if you need something specific and they dont have it they will try to get it if they can all in all this place is definitely worth visiting its also definitely worth returning to its a good vape store and probably one of the best in Maryville.
Great place if youre into this sort of thing, helpful knowledgeable staff. Will definitely return.
We came by today for help in trying to fix a different unit. The staff was amazing!! They recommended items based on experience, rather than what they wanted to sell. Cant say thank you enough for being courteous and professional.
Fantastic customer service. Although their e-juice selection is limited, they special ordered a juice for me and had it in by the following Tuesday for less than I would pay online. Great place, always helpful and super friendly!
Went there for the first time today because Im new to town, my vape was stuck and the man behind the counter helped me get it undone. BEST prices Ive ever seen at any vape shop as well. The two women and the man also was able to educate me and answer every single question I had! This place is awesome!! I look forward to seeing where this place is going to go. I kept telling the gentleman that helped me get my vape unstuck that he was my hero!!
Very knowledgeable, honest, and helpful with any information, if they dont know it, they will find out for you. Especially when you try to find something not many people carry they do special orders! Great for starters learning the ins and outs of Vaping or Guns. Always leave knowing I have the information needed, definitely check this place out.
I stopped smoking thanks to this place!! Great staff...knowledgeable, helpful, courteous. Love the selection! I cannot thank them enough! It feels great to be smoke free after all these years of struggle! I would give them 100 stars if I could.
The guys at Broadway Vapor go out of their way to help their customers. I think they not only value their customers business, but the relationships they form with those customers along the way. I believe they have a genuine interest in helping people to quit smoking, and have the knowledge and skill set to help provide a great vaping experience for new converts and old salts alike. I highly recommend checking them out.
Best vape shop I have ever been to. They treat me like family. Great people to interact with. They are happy to help you in anyway they can. 10/10
Awesome place, very nice people and they happened to have what I came in for on sale!
Fair prices, good juice selection, awesome service. They will sit down and explain anything you have questions about, know their stuff. Great shop
Went in early this morning and talked to Steven. Very friendly and informative dude. Shop was set up nicely and had a great atmosphere. Was nice to be able to talk about rebuildables and learn about new things, also to browse shelves that weren’t just over stocked with Smok products. Helped me find a new favorite e-liquid. Infused is amazing. The cucumber bit through me off but it’s defin my new go to. Gonna start coming here more often. Highly recommend this place to beginner and advanced vapers!!
Love this place. The lady was very very helpful and informative. Had a conversation with us, offered us coffee, and took her time helping me find the right vapor and flavor. I only had a day in town and I took the Time to stop here and Im glad I did. Thank you Broadway Vapor!
The best shop hands down !Whenever I have had an issue with coils and juice or needed something explained on my mod they have always taken care of me .This is the only shop I go to .Thank you for your awesome service and care !Alex. H
Best shop in Maryville hands down. Awesome staff, great selection of hardware and juice alike. Competitive prices and lots of specials (and raffles for worthy causes). A cool place to sit down and hang for a few.
If you buy a bad coil, to bad for you. There are other shops that will replace bad coils, but their policy is they are a small business and cant replace something you buy that is bad. The people are very nice, very polite. To bad they have such a bad policy. Well know we know why they are and will stay a small buisness.
Very kind and helpful been to a few vape shacks but this place is by far the most honest! I’ve only been once but the customer service was incredible!🤘🏻
Rude staff. I go to VaporMax now, at least there I know I will be treated with respect. Also I was reading the other reviews on here, I think it’s very odd to look up people in your system when they leave a negative review.
Always a great experience, people are great and knowledgeable. They also help my indecisiveness by describing each flavor and get to know their customers.
Great place to shop! Friendly staff and very knowledgeable! Highly recommend anyone who needs vaping supplies to check them out! A+++ service!
I love this place!!!! They are also so friendly and helpful when I go in to get products. Heather knows what I want without me having to ask!
Went to get pods for my Novo, and they only had the ones with the mesh coils in them. My normal shop was out, so i ended up getting them. They were quite expensive. Unfortunately I think they were defective because they all leaked so bad that both my devices were completely ruined. I literally filled up the pod, left the house, and within 20 minutes it was empty. I got a mouthfull of hot juice a few times. I tried to change back to the regular pods, but they wont stop running after you hit it. I never let then know, because idk what the could have/would have done about it. I had to buy 2 replacement devices. :/
I have been a smoker for over 10 years and never really tried to vape. Twalked in today and told them I have no clue what I need and they took the time to explain everything to me and set me up with what I needed in my price range. Very helpful staff and great customer service in my opinion because I did not feel rushed and they didn’t try to sell me anything I didn’t need and kept my price range in mind the whole time. Thank you guys so much for a great experience as a first time vaper
I’m new to the idea of vaping. A friend recommended I go to this particular vape shop. I went in and the man I spoke with was competent, patient, and kind. I have a tendency to ask A LOT of questions and he didn’t just answer every one, but he gave explanations that I could understand. Got my first flavor “blunomenon” as per his suggestion. I’m impressed. Can’t wait for his next recommendation!
Great service and products. Definitely love the knowledge of product and representation
Trying to transition from smoking cigarettes to vaping so I dropped by to pick up supplies. Staff was incredibly helpful and knowledgeable, helped me pick everything out and showed me how to use and maintain the product. Highly recommend
Excellent customer service! They had just what I wanted. Nice gun selection as well. Chris was very knowledgeable and helpful.
Went in the store knowing nothing about vaping except that I wanted to quit smoking cigs. The guys were very helpful and knowledgable. The best thing for me is they didnt try to pressure me into getting anything more than what I was looking for my situation. Definitely suggest a visit to these guys.
Super knowledgeable and helpful. Always gives me good recommendations. Great selection of juice. Very clean and tidy. Great hardware selection.
Great place for all your vape needs been going there since new ownership and have never had a bad experience they are always super friendly and welcoming when you come in! Awesome place to go best plce in town!!!
Very professional and friendly! They always make my husband and I feel like family! Great variety of E-Juice and at great prices!!
Friendly staff good environment very helpful. Didnt have anything but a good experience. Decent selection versus the size of the shop.
Went in nervous and didn’t know what exactly to get or do. I was immediately made to feel at ease, the knowledge of the staff and kindness made me feel happy and secure in my purchases.
Really great shop. Staff is very friendly and knowledgeable and they have a great selection of hardware and juices. Easily my favorite shop in maryville.
I love this place, owner as well as staff are extremely polite as well as helpful with any questions I may have.I highly recommend Broadway Vape to anyone wishing to start vaping or going to a place with excellent service.
The staff here was very helpful and professional. They are knowledgeable about their products. They were very friendly.
Great vape shop, the service was outstanding he took time to show me how it works and they let you sample the flavors of the vape juice 😄I will be back!
Great people! Large selection of vape juices, staff is very knowledgeable. Nice online menu featuring the products! Highly recommend!
Best vape store around with great prices and the staff listens to your request and concerns. They have brought in product just because I have said I liked it.
Very helpfull and nice variety of awesome juice. Nice guys to deal with. Stop in and check them out for sure! We will Definately be back!!
The guy that is behind the counter really knows his stuff. We are in about every two weeks. The store has a great selection of juices and mods.
The folks at Broadway Vapors know their stuff. I will go out of my way or wait until they are open to get my vaping products. Out of all the local vaping shops they are the best and reasonably priced.
Amazing customer service, very informative and great company. Definitely will be coming back. The staff here is awesome!
I leave some star they wont even price juice over the phone so I gonna assume juice prices here are through the roof.
Extremely knowledgeable and friendly staff. My fiance and I are new to vaping, but their experience and guidance helped big time!
These guys are cool, and the shop has an awesome setup. They are honest, and if they don’t have what you’re looking for they will point you in the best direction!
The gentleman at broadway vapors are wonderful with their customer service and knowledge.. definitely the best prices into as well. Drop by and check them out!!!! They are also working on remodling and adding to their stock
Lol I’m here at least once week, Chris and Steve-O are great guys. Best in the business in my opinion. I highly recommend visiting these guys!!
Moving from a different state I had to find a new vape shop and bouncing from shop to shop here in Maryville this is hands down the best vape shop! A lot of selection to choose from and the staff has always been sooo nice and helpful with any questions I’ve had!!
Absolutely recommend. Best place we have been to In town. The people are very knowledgeable and great customer service.
Always friendly. Promp service and ready to inform you of one product or all the. Good selection of products.
The guys that work here are awesome! They have a great selection and are willing to spend the time that you need to find what you really want.
The very nice. Helped me to find zero nicotine liquid and sold me vaper that was pretty cheap but fantastic quality.
Amazing staff and good product this is my go to store
Excellent staff, great prices, and a very friendly atmosphere. Ive found my new vape shop.
The staff here are awesome. They really take the time to make sure you are getting just what you need and are great at explaining anything you need to know.
Love this place, love the staff. Wont go anywhere else!!
Excellent service, Kimberly was friendly, helpful and knew her business well. I would recommend this vape shop!
Excellent people. Very friendly, and knowledgeable. Also sells firearms! Juice and a glock in one stop!
Best vape store room around. Friendly knowledgeable staff great selection of juice. As well as a wide selection of Guns and Ammo......
As always outstanding service. My vape was in need of some TLC. Your staff is outstanding.
Wonderful people and great service. Very helpful and friendly. Will always have my business.
I go here for all of my vape stuff. They have a very friendly staff. They allowed me to sample the vape juice before I bought it. I got a new vape mod and vape juice.
Girl working in the store was so rude i dont see how they have customers.
Great place and good people they will go out of their way to help you and if they dont have what you need then theyll get it for you
Very rude . Just because your having a bad day doesnt mean you have to be rude
Very nice great people.. They make sure everything is right. Chris has a great personality and very helpful
Very friendly and helpful staff. Good juice selection and convenient catalog of juice selection.
Friendly staff, very helpful and very knowledgeable on vaping and CBD. They also have a gun store which is awesome.
Broadway Vapors is amazing. Great selection. Great people. Great prices. You cant go wrong.
Knowledgeable, welcoming, reasonably priced and your local advocate for keeping vaping legally available as a healthier option to smoking.
Great selection and even greater staff! This is a must go to shop in Maryville for your vaping needs!
Knowledgeable staff, great variety, amazing prices. What more could you ask?
These guys know their stuff! They wont steer you wrong. Get your vape supplies and pick up a firearm with some ammo!
Friendly helpful and knowledgeable staff. Eager to get you what you need, fast yet, fantastic people skills.
They always have my liquid and are very friendly. A great place to get your vape supplies!!!
Told the ladies what i like to vape. They sold me a vaporizer and juice. When I used it I loved it! They are awesome!!
Incredibly helpful associates make the transition into the vaping world seamless and enjoyable. I always leave happy.
Best selection, super helpful staff! After 2 years, still think this place is the best
They are the bomb great staff amazing prices and so many opinions
Best experience at a vape shop period! Knowledgeable and very helpful. Stevo, you are the man!
Great place with great people. The only place I go for my vaping needs!
Had a wonderful experience,the shop was spotless and Steven was very knowledgeable and polite.
Best shop Ive found since moving to TN. Highly recommended.
I just love this place. The people make you feel like youve known them forever.
Go to Broadway Vape in Maryville Tennessee! I will not go anywhere else Steven is the man to see about all ur vape needs!!
Awesome service. Amazing people, great selection. Bravo!Nye to the naysayers!
Great place awesome staff the only place I go for my vape stuff
The guys at Broadway vapors really know their products. Very friendly, funny and knowledgeable
They helped me choose a vapor and had a great flavor very happy
Extremely knowledgeable & staff is amazing. I will not shop anywhere else.
Best vape shop in Blount Co. Friendly vibe unlike some shops that dont explain things.
Very good customer service and very informative this is my go to place for everything vapor.
Awesome shop, great customer service. what more do you need?
Super helpful and friendly. They are very knowledgeable with the products they sell.
Best experience Ive had as the staff is very helpful &knowledgeable!
Great selection. Everyone is friendly and helpful in choosing flavors
Great atmosphere, knowledgeable staff, good prices and selection
Super nice people, very knowledgeable of there products...
Great people !! They always take care of their customer!! Customer since opening 👍
Very helpful and knowledgeable people. They care about the customer
My one and only stop for all vape supplies.
Selection is a little sparse, but overall great customer service!
Love this place the guys make you feel part of the family and are completely helpful in any way possible
New owners. Great people. Great atmosphere. Great location. An enjoyable place.
Awesome shop! Friendly and knowledgeable staff.
EXCELLENT place... Very helpful.. m Very friendly... Wud definitely recommend this place to anyone needin Supplies/ equipment!!!!!!!!!!
The only vapor store that I will go to! Professional, knowledgeable, and friendly!
Surpringly well stocked and supplied store, good prices lots of choices
Best shop around. Very friendly and knowledgeable.
Very friendly & helpful, great selection of juice
Best place to get supplies for vapes and great customer service
They make sure to keep what we need in stock and treat us like friends and neighbors
Great customer service! Very knowledgeable and informative.
Wouldnt go anywhere else! Love the staff and owners like family! ❤
Friendly and knowledgeable staff. Very pleasant to visit.
Treated me like gold! Best customer service around!
This is by farthe best vape shop i have ever used
Awesome customer service. Steve-O was great!
Good local vape shop and they sell gun stuff
Excellent service! Excellent products! Excellent prices! TY
Great selection, great service
Best place around, very friendly and knowledgeable staff.
Love the advice the time they take to explain and the honesty!! Thanks
Friendly and always have what were looking for.
Great service, great help, knowledgeable- HIGHLY recommended!
Experienced, honest, and extremely helpful; highly recommend.
💘 this place the people are very nice and know what they are talking about
Friendly and helpful if but a bit price
The owners are very welcoming and very helpful as well.
Very good place. Awsome service and knowledge
If you need vape products in Maryville this is the place!
Always the best vapor and gun store
Still my favorite vape shop, ever.
Love it got lots of nice things
Treated my mother very well and got her started.
Steve-o was awesome service.
Best vape shop in town!
Friendly staff and they carry my CBS oil
Love their selection
Always nice and ready to help!
Its okay a little overpriced guess it works for the location...
Great vape shop, a little overpriced
Best costumer service ever.
Easy to find. And great staff.
Great staff great selection!
Fantastic people very helpful
Nice and knowledgeable staff.
Rude staff, multiple experiences all with rude staff
Good staff and selection.
Excellent exsperiance! Thank you guys!
Friendly and helpful staff.
Its lit
Good people good deals
Great for firearms also!
Very knowledgeable and helpful
Great people and prices
Best vapor shop around
Great store!
Spinner didnt work
Variety at a decent price
Great service!
Amazing people.
Loved it
Love this place!
Great
Good
Nice experience
Great service
Love the place
They deceived a customer