The manager Frank helped my husband and I look for some cones we were looking for. He was very friendly, polite, and welcoming. He also showed amazing deals the shop had. We will definitely be coming back here.
My experience is mind boggling, went in for some THCA flower at first he was acting shady , he explained his prices which are super high ! Charges way too much . So I asked if I could get a better price he said do you have cash ? I said yes I do . He said well give me 40 plus take 45 dollars for 3 grams his scales are off , went back probably 5 times every time acting sketchy and aggressive. Finally I found a shop next to his they do 8 a gram same exact jars .. A Better Dispensary.. so I save 60 bucks a week . Anyone wants the real smoke shop in Charlotte message me I got you …. As far as Cloudzilla worst in Charlotte please save your money and time .. he’s very rude and runs a sketchy operation that cost double than real prices in Charlotte … cocky , and also his employee don’t know how to sell the flower . I went in one day only had 23 bucks lol he gave 3 .3 grams . But the owners over there no paying the IRS . Taking cash under the table and it’s still 13 to 17 a gram . But his competition got use for 8 a gram . PEACE if your reading this please I’m begging you to save your money and time shop anywhere but cloudzilla is a SCAM.
Customer service in this smoke shop is the best of the best. Mr. Frank the man went out of his way to call the owner for a deal they had going on. Very patient and good with explaining differences in products. They have a huge variety of everything.
If you don’t shop here for all your various tobacco etc needs you’re an idiot! Excellent customer service. Great selection. Genuinely good people. Top of the line store, as well as the staff. Always a pleasure to pop in and talk to Frank. Super cool guy.
Mr. Frankie is the best man, always welcoming and attentive to what I need. Always prompt and has everything I need before I even have ti say anything. Awesome customer service everytime!
Frank is awesome and very professional. Going in the shop is always a great and fun experience hands down one of the best
Best place in Matthews for sure had great prices and the best variety ! Frank is an awesome guy! Highly recommend!
I love to shop here. Frank is the man, he always has the best recommendations and an expert when it comes to anything tobacco. Wouldn’t shop anywhere else:
Seriously best products and deals. Frank always takes care of us, just found them a week ago and they’ve become our go to for all products !
Best place in town. Here they take care of all your needs. Franks the man!
Best vape place in and around Matthews. They have EVERYTHING!!!! And Frank is such a nice guy!! Shukran my friend!!
Great place good thca pre rolls
Frank was awesome!! He was super helpful!
Awesome placeAwesome variety best customer service highly recommended
Awesome Man, Great Service and Best Prices Around!!!
Frank great customer service
Frank is amazing!