Massage Envy

1680 Union Ave Suite 111, Memphis, TN 38104, United States
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Massage Envy
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El
Review №1

Had my first massage at the Midtown location yesterday. Raven was excellent and I felt wonderful when she was done! Will definitely request her again.

Ke
Review №2

Ms. Tina is the TRUTH! Thats why she has been my massage therapist for over 10 years. She listens and tailor make your massages just for you! I feel rejuvenated after every massage. She is a 10/10.🙌🙌🙌

Co
Review №3

So looking forward to my 90 min massage today with my favorite therapist Aubrey ☺️ such a sweetheart, its been a while. He is so popular with his clients when u catch a opening you better snag it quick 😆 He always bring the pressure whichever one you desire I like mines deep. Pure relaxation!

Qu
Review №4

My 60 minutes massage with Tina was the best. My shoulder muscles and my upper back was tight, but she applied the right amount pressure and worked all my kinks out. I feel great !! Go see Ms.Tina & u will be glad that you did.Great Customer Svc.⭐⭐⭐⭐⭐Polite ⭐⭐⭐⭐⭐Skilled ⭐⭐⭐⭐⭐Ms.Rita Mitchell

An
Review №5

David has a wonderful and warm personality. He is a consumate professional of his craft. He is my number 1#.. I highly recommend David to All.. Trust me, you will be glad you did...

Re
Review №6

Ms. Shenika is hands down the best therapist! Her work is more than amazing! Came in feeling stressed and tight. Left feeling relaxed and floating! Thanks Shenika for a great experience!

Ed
Review №7

Follow Up August 8 - Even after confirmation that my membership had been cancelled on July 13th, my card was charged again for membership in August. DO NOT GO HERE!!!!!!!!!BEWARE!! Cancellation of your membership is APPARENTLY IMPOSSIBLE!! Two weeks ago I inquired about cancelling my membership due to lack of use on my part and the fact Im moving out of town. I did not cancel it at that moment as I felt I had time before my renewal in a few weeks. I mentioned this and AT NO time did they say that it would take 10 DAYS. I called last week to cancel my membership and I was told they would send me a form....NO mention of how long it would take to cancel my membership. AND NO ONE SENDS ME A FORM!! So I go in again to cancel my membership but NO ONE KNOWS HOW TO CANCEL A MEMBERSHIP. Finally, they got in touch with the manager who mentions the 10 days to which I said was ridiculous because no one mentions it. GO LOOK ONLINE - theres nothing there. So I completed the form and was ASSURED that my membership would be cancelled the next day before my renewal and now - theyve charged my card for another month AND I still have NO CONFIRMATION THAT it is cancelled. WHAT A FRAUD!

De
Review №8

Very cozy, and safe massage spot. I’m already a member and go back every month. This was my first time and it was good. The check-in takes time, as they want to make everything clear by signing consent forms etc. they take care of the Covid situation. Mask is mandatory and they sanitize everything. An African American young guy ( don’t know his name) massaged me after asking all my problem area and requirement. The room was very cozy and comfortable. The bed and sheets everything was very clean and warm. The masseur knows his job. It was super relaxing. The only complaint is, I stated the session at 7:40, but he finished by 7:30! I thought I was paying for full one hour! However, I enjoyed my time.I have been going here for a while. Please ask for Mr. Aubrey. He is the best. Usually he is mostly booked, but it’s worth waiting.

An
Review №9

It was my first experience visiting Massage Envy. My body was feeling tired during my work week, so I decided to pay them a visit using my daughters Mothers Day present. Im so glad that I came because I felt great afterwards thanks to the therapist Shenika. She was absolutely wonderful!! I will visit them again soon, too !!

Ta
Review №10

It was my first time visiting tht location and David was great. He hit all my most needed areas. Deep tissue was my preference ❤️

J
Review №11

David is always exceptional. Correct amount of pressure and time. Talking and quiet. I have gone to him for years and recommended him to many.You are lucky to have him

Ro
Review №12

Aubrey, AUBREY, the one and only AUBREY!!! My back has had the pleasure of Aubrey removing knots and tension for the last few years… He is THEE BEST!

Ry
Review №13

Aubrey is always professional and thorough. He always addresses my areas of concern. I deeply appreciate his care!

Br
Review №14

Very relaxed environment and very friendly and knowledgeable staff. My masseuse, Shenika, finds and works out knots in my body I didnt even know I had. AWESOME experience!!

Ja
Review №15

David is an excellent massage therapist! He greets me warmly each time and we have a great session each

Ca
Review №16

I have been going to David for 5 months now and I love his technique. I always leave feeling relaxed and refreshed.

S
Review №17

Shenika was the best. She was patient trying to teach me to relax so she can help me benefit from the massage.

Li
Review №18

David is professional and the best massage therapist I have experienced at ME. He is always my first choice

Ba
Review №19

Arica is very professional and her masssges are awesome. My visits with Massage Envy is always a pleasure. The staff is really nice and the facility is very clean.

Wi
Review №20

I usually do not speak to my massage therapists because I’m introverted, but David was very outgoing and friendly. I highly recommend his services.

Pe
Review №21

Shy was very good. The overall experience was very relaxing. Shy was very knowledgeable !

Ja
Review №22

My massage therapist Ms. Shenika provided awesome service to me as a customer. I truly appreciate her service, dedication, professionalism always. A true professional!!

Ca
Review №23

I have been visiting Massage Envy for years and I’ve always been pleased but I must say Tina is fantastic and I recommend her highly if you are lucky to get a spot.

Am
Review №24

I enjoyed a professional and relaxing experience at the Union location today. David is an excellent masseuse!

Jo
Review №25

Go see Shenika! She is the best. My husband and I try to get a massage from her every month.

To
Review №26

I was really tense across my shoulders. Kelly made me feel relaxed. I felt myself falling asleep. I will visit again

Ta
Review №27

Aubrey was great wish I would’ve gotten a 90 minute massage instead of 60 lol I know what to do next time.

Ta
Review №28

I had a great massage with Tina! She was very professional. The staff was very friendly.

Sh
Review №29

The therapist and receptionist were professional, polite and friendly. I received everything that I knew I would receive. I highly recommend this location to everyone.

Ni
Review №30

Bonnie was awesome! She was very knowledgeable about the products and informed on what I should do moving forward. This was my 1st facial and it won’t be my last!

Sh
Review №31

Shenika was very patience and provided extra care during my session.

Lo
Review №32

The receptionist was not as friendly as I expected, nor was the massage tech.. The tech was not as firm as the previous massages... Plus, the fee has increased tremendously!

Ge
Review №33

I would recommend Aisha anytime for facials. She is very kind and always give me a very relaxing experience. I definitely will be coming back.

Yo
Review №34

I love love love Massage Envy and need to take advantage of my accumulated credits more often. David is a 5 star guy and very professional. I love the way he includes stretch therapy along with his massage techniques. Hes definitely an asset to this company.

Ma
Review №35

I had a massage with Aubrey and was one of the best ever! He was fantastic!!! I will be back.

Br
Review №36

My massage therapist Arica is wonderful each time I go. She uses the right pressure and very friendly.

Ka
Review №37

Aubrey is hands down the best at Massage Envy! Ive been coming to see him for years, and Ive never been disappointed. He always asks about my trouble areas, works out all kinds of knots (some I didnt know I had), and helps me to relax. I always feel better after a session with him.

Ch
Review №38

My experience at Massage Envy Union was phenomenal. Kauna was so sweet and professional, explaining every part of her process and making sure I was comfortable the entire time. The front desk was welcoming and I felt calm and at peace from the time I walked in, to the time I left. I will be returning!

Si
Review №39

The staff & David(Masseuse) was simply amazing, he made me Feel very welcomed, comfortable, respected. And as far as the massage, omggg he did amazing, Im a full time hairstylist and he targeted every area I requested, it was my 1st professional experience and Ill definitely be back

fr
Review №40

Ms. Tina went above and beyond! I left there feeling great and felt even greater the next day.

Le
Review №41

Great experience. The front desk staff are so helpful and nice, and Therapist David is professional, personable, and gives a great session. I highly recommend Massage Envys best therapist David.

Ni
Review №42

This was my first visit to massage envy in Midtown Memphis! Let me tell you- wonderful experience. From the gal at the front desk to my massage therapist Shenika!!! I even signed up for the membership, it’s really a good deal if you get massages regularly. But it wasn’t high pressure to do it, which I thought was even more great! Thanks y’all see you soon Shenika!

Ly
Review №43

I had a great experience with Midtown Memphis with Amber and Malachi I will be back

Ja
Review №44

David is an expert masseuse and highly recommended!!! I’m always pleased with his work!!!

An
Review №45

Kuana, my esthetician was professional, polite, personable and quite thorough. Her passion for her craft and expertise was exemplified as she provided and performed her services. I recommend her highly.

Na
Review №46

Aubrey is Awesome! His massagesare so relaxing .

K
Review №47

Shenika was fabulous. I was extremely stressed out and tense before my session began. She made me feel very comfortable relaxed, and most of all STRESS FREE. I am definitely returning in the near future.

Vo
Review №48

Aubrey was very kind, thorough and respectful. I can’t wait for your next session. I felt so much better. The pain in my shoulder was a lot better.

Ke
Review №49

I highly recommend David for anyone seeking a truly exceptional massage experience. His professionalism, expertise, and attentiveness make him a standout therapist. I left the session feeling refreshed, and I will definitely be returning for more sessions with David in the future.

Pa
Review №50

Aubrey has magic hands. He is my therapist for life! I feel like a million bucks when I leave his table. If hes not in place for whatever reason I will wait until he returns. I dont want a replacement! There is no replacement for Aubrey!!!

Li
Review №51

My experience with Massage Envy was excellent, The staff is friendly and professional!!! Aubrey is exceptional with his care for me. He massages all of my joints and muscles to perfection and after the session is over I Feel Delicious!!!

Na
Review №52

Very relaxing and pain relief was just what I needed. David is very good. The warming feature on the table is appreciated!

La
Review №53

My massage today was truly relaxing. David is always extremely professional and asks if there is anything new going on with me before he starts. Enjoy time and it is worth it.

M.
Review №54

Audrey is great. He has a very nice touch

Lo
Review №55

Everyone should experience the awesome work of Aubrey ....He is a gifted masseuse. Has magical hands... his demeanor...his calming spirit...is amazing....as always!!!!

Lt
Review №56

Class act. Very professional. The massage was relaxing and therapeutic.

ki
Review №57

I have been with Massage Envy for many many years. I have been with Bonnie for over 7 years and I dont regret it one bit. She is very intrinsic in her approach and is truly a gifted massage therapist. She listens and uses her vast knowledge to customize each visit I have with her. She is a Keeper...

Re
Review №58

The lady that did my massage name was Raven and she was great

Br
Review №59

Good experience. Would have received 5 stars but something bit me (insect bit). It happened while I was in the massage room (not sure if it was the bedding or insects inside). Please check the environment ensure it is clean and spray for insects. My massage therapist was amazing!

Ab
Review №60

Signing up for a membership has been one of the best decisions I’ve ever made. I used to have tremendous shoulder pain, but all that has been taken care of thanks to Shantria (Tria). I now see her once a month. Not only is she great at massages, but she’s also great at giving life advices. I always enjoy my time there due to her music choices and because of our conversations. I can’t recommend her enough.

Te
Review №61

Aubrey is the Best! There are massage envy locations near my house but I will drive across town to have a total relaxing massage with Aubrey!!He deserves more than 5 stars!

Sh
Review №62

This is my first experience here with full body stretch and Miss Amber got me right.

Dr
Review №63

Aubrey was professional! He did a great massage and it was a true therapy session!

Ch
Review №64

I experienced complications as a result of my massage and treatment after the fact! 😢

St
Review №65

My massage therapist is the greatest.Bonnie did a excellent job

Cr
Review №66

Kauna is great. I thoroughly enjoyed my facial and back facial. Shes very educated on the services she provides.

Je
Review №67

Do NOT purchase gift cards from ANY massage envy location. They will just make up dates to expire them even though it LITERALLY says on the gift card that is does not expire. I reached out several times with no resolution. They are thieves. Give your money to businesses who dont steal from you. Also the corporate office is just as bad. Bunch a damn criminals stealing money from people.

Di
Review №68

David definitely has a passion as a massage therapist! Even more so, after a couple of massage visits with David as he has “magical hands”, for total relaxation or deep pressure!

An
Review №69

Shenika is PURE MAGIC. I have been going to her for 3 years now and I followed her when she relocated. She is so patient, so in tune with your body and what you need and I have never had an experience close to this with a massage therapist. I recommend her to everyone I know!

Sh
Review №70

McKiya Turner was my esthetician. She knows her craft and does it with ease and and professionalism. She and Raven, my masseuse had me feeling like a million dollars! I will be back!

st
Review №71

David is awesome as always! He is thorough, attentive, and affective!

Co
Review №72

Shenika is the best masseuse Ive had with this company. Shes pleasant, does not talk the entire session and shes never made me feel uncomfortable or hurt me.

Pa
Review №73

I have one of the best masseuse! I hate to share his name because then it will make it even more difficult to get an appointment!!! Cheers to Aubrey!

Ca
Review №74

Aubrey at Massage Envy Midtown is amazing!!! His hands are touched by God. I have told others about him, and now they only get massages from him. Thanks Aubrey…you never disappoint!!!

La
Review №75

Front Desk Cayden is such a gentleman, very respectful and kind! He makes you feel welcome as soon as you walk in then Ms.Tina is the greatest!

Ma
Review №76

I really enjoyed my session!

Ga
Review №77

Very relaxing. Shenika had my stress points very relaxed by the end of the session

Ke
Review №78

Well Ive never been here but I made a mistake and gave it stars.

Ph
Review №79

Aubrey is the BEST!!! He pays attention to your body and will know what areas need more attention. ....very professional!!

pr
Review №80

I felt so relaxed and tension headache was gone before the end of my massage. Ill be back Shenika thank you

co
Review №81

Very attentive... thank you for asking what has changed from last visit and anything current thats bothering me.

K
Review №82

I had one of the best massages that Ive had in years today. Aubrey is amazing! I forgot about everything and completely relaxed. Im definitely going back for another massage. All of the stress, tension, and pain in my back, neck, and shoulders seemed to just disappear. The atmosphere was clean and peaceful. Id definitely recommend it.

An
Review №83

You will not regret the 90 minute deep tissue massage with Aubrey! Hes simply amazing! I proposed after our session! He books up quickly so, if you are interested in setting a date in September you better book him now!

sq
Review №84

I always get a great massage and the customer service is amazing.

Ar
Review №85

David was super great my back and shoulders was tight but now I feel much better.

Be
Review №86

Shenika Williams is the best, making you feel great is her quest! From head to feet no one else can compete!

Av
Review №87

Bonnie was so nice and everything was so relaxing!

Je
Review №88

Bonnie is the best! Provided just exactly the relief for sore muscles I needed as she consistently does. Can’t wait to get back.

An
Review №89

David was very professional. Great service

Li
Review №90

Had an amazing massage from Tina. I’m an out of towner and this service helped me relax and prepare for my stay in one of my favorite places.

Ke
Review №91

Raven was awesome! Everyone was so nice and professional. Please change the toilet seat in the bathroom. Its a $50 investment. Smh

Tr
Review №92

The therapist was very knowledgeable about her craft. She made me feel very comfortable and refer to to products that I needed to utilize.

Yv
Review №93

Manager is barely ever there for you to speak with so the front desk receptionist are the only people you deal with until you’re able to speak with her and let me just say awful nasty attitudes. I don’t recommend this place at all. Professionalism doesn’t matter to the front desk staff, you call to ask a question you get attitudes. Every time I’ve called up there other than to get a massage I’m greeted with a nasty horrible attitude. I guess they don’t know anything so they get irritated when you ask them for anything else besides booking your massage.

Ha
Review №94

It was a very pleasant experience when visiting for my facial. McKeyla explained the process and went over the process step by step to ensure I was comfortable with what was about to take place.

Ve
Review №95

Started monthly massages January 2024 and David is awesome!

Me
Review №96

I had an appointment set for a hour long massage for my wife for her birthday. The appointment was set two weeks ago,an only two hours before we were to arrive it was canceled by text not even the common courtesy to call .I heard a lot of good things about this place wish I could say the same.

An
Review №97

Tria is AWSOME! She is very knowledgeable & really good at what she does, let me also acknowledge the excellent customer service of the young ladies up front/check in.

Ja
Review №98

Shantria is an AWESOME massage therapist and it is evident that she is very passionate about what she does!!! I always have a wonderful experience when I visit!

An
Review №99

Tina was great!!!! However the carpet is always damp & I’ve been in several different rooms.

Rj
Review №100

I had a great massage but was disappointed when the receptionist ask me in front of staff and other customers whether I tipped the therapist or not. Not only that some of the staff thought it was funny. Just to let you know I did give a generous tip.I was told later that it is the policy of Massage Envy to ask customers if they tipped or not. Its interesting to note that I saw a note on the counter that gave a suggested tip amount. I had no problem with that, but to be ask if you did or not in my opinion is totally unprofessional.

An
Review №101

Let me tell yall something bout Massage Envy, specifically, David, at the Midtown location. I went in with shoulder tension and a terrible headache. Luckily, some unfortunate soul canceled their appointment with this King. He asked me where my areas of concentration were and when I tell you he hit every one of them with the precision of a soul who is obviously half man half God. By the time he was done, the pain in my back and shoulders was gone and I was considering proposing to him that I be his sugar mama. I was legit considering taking a second job just to keep him in the in the lap of luxury and all in exchange for a 60-minute massage. I ended up signing up for a membership and booking David as far in advance as they would let me. David, or Massage Bae, as I will secretly refer to you from now on, thank you, King. You the real MVP.The space was also beautiful, clean and tranquil. Also, Dana was very nice and her haircut was everything. I STAN!

in
Review №102

I locked up a rib and was having trouble breathing , coughing and sneezing hurt my ribs and i was very slow with walking and in a fair amount of pain . Saw Aubrey for deep tissue massage. Breathing improved , able to walk much better and feeling somewhat human again. Excellent massage , i would highly recommend Aubrey to anyone. I am also a tourist from Melbourne, Australia and had never been to Massage Envy before. Katrina.

Jy
Review №103

Had a great session with David. Left feeling very refreshed and relaxed.

Su
Review №104

I have been a member of this location for 3 years. I can definitely tell its under new management by how nice everything is. The front desk staff is always so nice and pretty. And the new decor is a plus too! Previously I wouldve only bragged about my therapist but now the location is great all the way around.

Da
Review №105

I Have been going here for over a year now. Tria is the best massage therapist. I have been dealing with plantar fasciitis for awhile now, and the massage combined with cupping works well for this condition.

Tr
Review №106

Raven Was Very Professional. Made Sure I Was Comfortable And Relaxed. Massage Envy Overall Is Great.

Jo
Review №107

Aubrey is one of the best massage therapist in Memphis!! Check him out at Massage Envy.

Le
Review №108

My massage at Massage Envy was awesome. Aubrey did my session he made my body feel so loose & relaxed. Great job & thank you!

Ha
Review №109

Worst experience ever— signed up for a membership because I’ve been having a hurt back and thought I needed a monthly massage. made it very clear I needed to be able to cancel at any point if I no longer needed it. They promised up and down it was not an issue. When I tried to cancel, they said on the phone they would take care of it and 2 months later checked and I was still being charged monthly. On top of that, for my birthday I had received a $150 gift card, which is what motivated me to get a membership after getting my first massage using the gift card. I only used half and after cancelling, when I tried to come in to use the rest of it, they could not find the gift card and when they finally did after much difficulty, said it had been completely used.With a membership, you get a massage every month. After I had already paid for 2 months I didn’t want to pay for and then cancel, I tried to then use the massages I had paid for. Of course; they said I had to be an active member to use those massages I HAD ALREADY PAID FOR UNWILLINGLY. The manager tried to say she would refund me for the 2 months I didn’t want to pay for and of course never was refunded, and never got the massages. And lost the money left on my gift card. Hard to communicate with; and the massage itself the first time was cut short. The lady seemed very rushed and didn’t want to be there. Will never come back here again unless the fix this.

Ya
Review №110

Perhaps one of the best massages Ive ever had. Shanika is methodical, intuitive, and truly has a gift. The staff is friendly and the ambiance is perfect. I couldnt be more satisfied with my session.

Sa
Review №111

Raven was my massage therapist. She took time to listen to my concerns about what I needed most and the massage was awesome!

Ph
Review №112

I love this place the people here are so helpful and thoughtful. I think everyone should get a massage. Come see Connie, Bonnie,David,McKiya,Shenika,Trial,Indie,Kaden,Kinesha,Michael,ShaMara, Sharonda, Shyneis,

sh
Review №113

David was amazing. The message was deep/firm. I was able to relax.

St
Review №114

I did like massage envy until I found out how unprofessional this place of business does when people want to cancel their membership. I feel like if people want to cancel you should not have a hard time canceling their membership. Please do not sign a contract with them. Every time I call to speak with the manger “She is not here”. I never get the right one to massage me that is the reason why I stop going unprofessional the one on Union very unprofessional. Please please do not sign a membership from them. It is coming off desperate that they need our money that bad.

Ka
Review №115

Interesting. My appointment is at 4pm today. This survey came at 9:25am!!!!!

Sa
Review №116

David was awesome!! I would 100% recommend him to anyone!

De
Review №117

Everything went great! I felt that this is her passion and not a job. Thanks again Tria!

Da
Review №118

Ive had a membership here for awhile now. There is only 2-3 people here that can give a good massage. But even with a good massage you do not get the time you paid for. Out of 12 massages there has been 1 time that it lasted the full 50 minutes it should have. Other times it would end up to 20-25 minutes early. I also have a friend I recommended to this place. He paid for an hour long massage and it only lasted 20 minutes. They ended up giving him another free massage but this is supposed to be about relaxation, not dealing with employees that dont know how to do their job. Last comment, I was in a room with a blown speaker for my last massage in February. It would sound ok for a minute then it would go in and out with a static sound. How is that soothing at all?

Te
Review №119

I went for a deep tissue and she used the massage gun for most of the hour. My back is swelled and I cant wear a bra. I cant go to work. I will not be back.

Ti
Review №120

Raven was great I give her a 10 out of 10.....shes a keeper

Ma
Review №121

I had to try a few different therapists, but now love my regular treatments with Ms. Tina. She is an experienced professional with a real knack for getting out the computer kinks in my neck and back ... hooray :-).Ive been a member here for a few years now and have never had an issue with billing or scheduling, and the desk personnel are as courteous as any comparable establishment.

Ri
Review №122

He did a fantastic job. I will definitely come back to him.

Cr
Review №123

Everytime I go I see Mrs.Tina deep tissue therapist 🤧😇😴 she does a great great job on my body and she is very thorough in her job.. the front desk receptionist is nice also..I have nothing bad to say about this location in midtown

Ma
Review №124

Ms. Tina is amazing!

Sh
Review №125

Please do not go here. They hold spots for a potential customer. I wanted a hour spot but could not receive it because they could only book that spot for a hour and half. Which was the dumbest thing I ever had but the receptionist informed he can’t be left without 30 mins without anything to do. 😂😂😂🤣 Gould’s is more professional and give you time you want unlike Envy. #TeamGouldsmassages

Ka
Review №126

Very clean, friendly and professional staff.

Ke
Review №127

David is always great. He is very professional and personable.

ep
Review №128

My masseuse David has blessed hands. The session was very therapeutic!

Ra
Review №129

Always great massage! I FEEL SO RELAXING AFTER MY MASSAGE. THANK YOU A

Sa
Review №130

My appointment was canceled when i walked in the door due to people quiting, some sick, gone to hospital. This has happen before. I dont know the therapist so if one calls out just use another female. I get a email when im booked why not send email when there is a problem. This will be my last year. I never have a problem when i go to Germantown location or Cordova.

Al
Review №131

My therapist Tria is very knowledgeable of her craft. Very helpful on problems areas to get the most from my services

Ch
Review №132

I scheduled an appointment here and arrived about 5 minutes late, once I was sent to the back I waited for 30 minutes for my massage therapist. By that time, I decided to ask the receptionist at the front desk what was taking so long and the receptionist comes back after a few minutes and says the therapist had an emergency, you all didnt realize your therapist that I scheduled an appointment with wasnt at work when I arrived?? I wasted valuable time and gas waiting when the therapist wasnt at the place to begin with. To say Im pissed is an understatement!!!!!

An
Review №133

Tina was amazing! She is so experienced and knows a lot. The staff At the front desk was also very courteous and helpful. Thanks

Er
Review №134

Great staff, great massage! They made me feel welcome and the masseuse got so much tension and so many knots out of my back that no one else been able to do. Highly recommend!

me
Review №135

This was my first time getting a massage and Shenika is the best!

ME
Review №136

Worst customer service, attempted to cancel an appointment, no one answered the day prior so I left a message. They claimed the message was never received and I would be charged for the missed appointment. After, a long conversation and several people getting on the line, they informed me they had phone issues. They did agreed to refund my account. I have yet to receive a refund. I have closed all accounts associated with my family and ME. I will continue to fight for my refund.

ar
Review №137

She is extra great.

Ha
Review №138

David was superb! Very professional and excellent therapist!

Ti
Review №139

The masseuse was very accommodating to me and made sure I was comfortable

ra
Review №140

I give 4 stars to this location and 5 stars to my massage therapist Dalicia. I have a monthly membership, which is well worth it. It is decorated very nicely and there is a special tranquility room for customers with monthly memberships. They offer an assortment of beverages (different teas, coffee, and water) and candy (mints, butterscotch). The candy bowl reminds me of candy my grandmother would have in her purse (lol). This location sometimes have events and I think thats really cool.It took me about three tries before I found the best massage therapist; some are too rough, dont do enough, or dont apply enough pressure. Dalicia is the best! I love getting my scalp massaged and there are some therapist that dont do it or consider to ask. I never have to ask Dalicia. If I ever win the power ball, Im taking Dalicia...sorry Massage Envy lol.

As
Review №141

David boooooaaaaa y’all better book him.. when I say I feel refreshed and rejuvenated I feel like I can take on the world!!

ea
Review №142

As always Ms Tina was awesome and very professional.

Ka
Review №143

Aubrey did a great job with my sister! Thanks.

Da
Review №144

My mom, sister and myself went in for a massage last week. All of our therapists were great! We couldn’t stop talking about how great our massages were for the entire day!!

ca
Review №145

David does good massages you will be feeling better from the massage.

Me
Review №146

I had the best massage ever at this location I have traveled the world I havnt gotten massages on the beaches Jamaica Bahamas Mexico but the massage I just got from Aubrey was amazing .... I am ready to go back already so relaxing

Al
Review №147

David is amazing! I will book him only

Jo
Review №148

Aubrey is awesome!

Ph
Review №149

Excellent customer service at the front desk..Tria who does my massages and stretch is awesome…Massage envy on union…midtown

Li
Review №150

Aubry is excellent!! I love going here 🥰 starting with the awesome girl at front, great massage!!! I leave feeling beautiful!!

Ro
Review №151

Please be aware that signing their contract means that if you cancel, you will not be refunded massages you have not used but paid for. You are given 60 days to use your prepaid services. If you cannot use them, you will forfeit the money you have paid.

An
Review №152

Shenika was the best!

Ca
Review №153

Excellent massage therapist as always, Shantria Anderson. This type of therapy is necessary.

Tr
Review №154

Please use your money elsewhere. Gould’s is better anyways. I literally fell asleep getting my massage at Gould’s near Park Ave.

En
Review №155

Wonderful experience as always. Aubrey is the best!!!

Ke
Review №156

Shantria is awesome and very knowledgable of her profession. ⭐️⭐️⭐️⭐️⭐️

Al
Review №157

Please dont ever go out of business, I mean I need you guys twice a month. Make sure Tina or David is working because they are the best!!!!

Ca
Review №158

Did not visit this establishment.

Ca
Review №159

Staff is always professional and cordial. Facility and restrooms always clean

Co
Review №160

If you are looking for a master of cupping massage!!! You need to see Tria. Tria thank you, I feel so much better

Jo
Review №161

Never use these people. You have no privacy. They tell all your business to other clients. They take your money and do not provide service paid for.

Ka
Review №162

Aubrey is amazing! It was my first experience getting a massage and it was nothing short of perfect!!

de
Review №163

Aubrey is the best!

Le
Review №164

I love Massage Envy, Bonnie was awesome!

Ja
Review №165

One of the best massages I have had in a while.

Ta
Review №166

Very relaxing massage by David in Midtown. Highly recommend.

Kr
Review №167

Great location. Wonderful service

Ma
Review №168

I always feel great after a session with Shenika

Ji
Review №169

I booked an appointment online and showed up on time only to find out no appointments were available at that time. I won’t be coming back ever.

Na
Review №170

Kauna is awesome! I highly recommend her!

Al
Review №171

Ms. Tina is the best!! She deserves a raise!

Aa
Review №172

Great massage, theyre really good at it.I love their customer service

De
Review №173

Always friendly and professional and I always enjoy my treatments, especially from David

an
Review №174

Aubrey is the absolute best therapist 💕👍🏽

Je
Review №175

David was a joy!

Ta
Review №176

Last massage I had was great but @ the time they were working on air conditioning which was very annoying which I felt should have been told before I scheduled my appointment wasnt relaxing @ all !

La
Review №177

A friendly and professional environment. Always great service.

Al
Review №178

My favorite team member is Shirley.

th
Review №179

Great job feel better now

Ta
Review №180

Love this location. Always a great massage especially from Ebony.

An
Review №181

From walking in the door to walking out, great experience all around.

Pa
Review №182

Shenika was great, very professional

Ij
Review №183

Tried to cancel my subscription and the worker Andrea, was rude and unprofessional

He
Review №184

Aubrey was excellent.

MA
Review №185

Raven was awesome very relaxing

Jo
Review №186

Bonnie is the greatest masseuse for me!!!

Ja
Review №187

They could be a little faster. Other than that, great service.

An
Review №188

I get only the best because I have the best massage therapist.

Bo
Review №189

Fantastic stretch with Tria today!!! ❤️❤️❤️

Av
Review №190

Aubrey is amazing and the best!!

Su
Review №191

Debbie Orwosky is the most wonderful masseuse!! Would reccomend..

La
Review №192

What a great experience cant wait to go back.

No
Review №193

Miss Tina is the best!

Tr
Review №194

Me Tina was awesome. Relaxing atmosphere too

ma
Review №195

It was euphoric

th
Review №196

Straightforward. -

Su
Review №197

Ms. Tina is the best!

Tz
Review №198

Aubrey is the absolute best!!!!

Va
Review №199

Enjoyed myself much needed massage.My daughter spoils me .

Information
15 Photos
199 Comments
4.6 Rating
  • Address:1680 Union Ave Suite 111, Memphis, TN 38104, United States
  • Site:https://locations.massageenvy.com/tennessee/memphis/1680-union-ave-suite-111.html
  • Phone:+1 901-276-1011
Categories
Working hours
  • Monday:9 AM–9 PM
  • Tuesday:9 AM–9 PM
  • Wednesday:9 AM–9 PM
  • Thursday:9 AM–9 PM
  • Friday:9 AM–9 PM
  • Saturday:8 AM–8 PM
  • Sunday:9 AM–9 PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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