Twin City Vapor, LLC

Theyre the best!! The girls there are the friendlyest people you can hope to have the chance to meet. Plus a great selection and prices! I wont go anywhere else

Really great staff, everyone of them Ive dealt with have been great. Stopped in for some thc for dads surgery and he was well taken care of. Good prices on everything in store. Stop in and check them out!

Kayla (store manager?) keeps bringing me back. She is amazing and without question is a true asset. Every time I renew my vape needs with her, she remembers me. Something a customer remembers and appreciates. If Katla is not the store manager, she needs to be!!!!! She gets it, she knows customer service.I recall a visit I had and and I offered that the person standing outside the counter go first. That person balked at me, as a customer, discounting me and said like Im a customer. Not sure who that person was but I was taken a back......I dont know what to say about that but it was amazingly rude as I was looking to replace my vape. Im there weekly and spend my money because of Kayla. Shes exactly who I look forward to meeting for my experience in the store.......

I come this store today August 22 2023 so a lady short hair work there not good customers sever I come and aks do you have juice for vapor like have mento ice taste apple juice and she aks me like not happy she said what kind and they have different juice look she work there and know which have mento ice or not and when I said can I see that 2 bottle and she not happy to do I cant see which the name so I said 3ml HiDrip middle and she not happy when I give to me unhappy and I need time to look she like unhappy I come alot store to like juice vapor but this firts time that lady that employe unhappy and like she get mad something they closed at 8:00 and come at 7:00 Im not come late to get bad customers sever so if you guy come and to get a mad dont come this store when have she work trust me when I pay and leave nothing say thank you many store name you happy to come but dont come when have she work thereThank you

I love this place! The first time I went here, they didnt have my usual e-liquid but found something else I really liked. Customer service is always top knotch! Be a member and get really good deals too! Buy one get one FREE! I totally recommend this place!

This place is almost like my home. I go here every couple of weeks. They have the best prices Ive seen around. Along with very honest answers to questions. They make their juice in house for you. All of the juice I have gotten has been awesome.

This was the worst shop Ive ever been to. Not only was it hella over priced, but I bought a few disposable vapes, and tasted em right away outside. Well one of them wasnt working at all, and so I went back in and showed the person working. They said they dont refund or return any merchandise and if it was broken then I needed to go to the brand website, find a customer service number, and take it up with them. Hands down the absolute worst experience Ive ever had at any store ever. Their selection was minimal, and the worker wasnt practicing any of the covid safety guidelines.

TC vapors has always been my choice of ecig shops around the coon rapids area! I️ love it there all the employees are very helpful and nice. Kayla helped me out today and she is THE BEST she is super sweet and extremely helpful best employee by far! I️ will be back!!!

I have been a loyal customer since they opened. Despite being lied to about products they will no longer carry. At one time I was told that they would be ordering a product and 3 months later I was given more excuses. Because of the location and customer service of a couple of the employees I continued to shop there and buy other products “until they received the shipment.” I was just in there 2 weeks and no mention of completely discontinuing the flavor and the complete change to another juice line. Went in today to buy juice because I was completely out only to find that they no longer will have it and did not have an equivalent flavor (just plane strawberry). I ended up purchasing 2 flavors I was unable to try or even smell. Due to a time constraint, i was unable to go to another ecig store.

Today was the first time I was unsatisfied with my service. I had come in with a broken glass for my tank and the replacement wasnt in stock. I was pointed towards the tfv12 prince which is gorgeous but I asked about how much wattage it could handle. I was told pretty much anything you throw at it after opening it and priming it I take a look and see that it only handles 100 watts. I usually vape at 180+ watts. This is not what I wanted or even asked for. The information I received was incorrect and as a customer who has been coming to your store for 3+ years I am pretty unsatisfied *update* they went above and beyond to make this mistake right. I really appreciate it!

It doesnt let me give 0 stars but I would if I could! Used to love going here for parts/juice/etc but they hired a new guy who always mocks you and makes you feel stupid for asking questions like do your 18650 batteries come with any charge? I called him a dick once for reacting this way and he threatened to beat me up if I didnt leave! Ha if you value quality customer service, dont go here!

Had to ask multiple times the price of something when I was the only one in the shop and then got attitude because I mentioned that I had to ask more than once about a product because the person working decided to have everybody in talking on the phone February 2nd 12:20 PM

Long time customer: Purchased a battery charger from this place to replace my broken one, turns out the replacement I bought was also a dud. Went to go return their faulty equipment and they claimed once its out of the store we cant do anything I mean I understand vape juice sure, but a charger? Really? They told me to send it into the company because it does have a lifetime warranty but I also pointed out to them that the warranty also says I have 15 days to return it to an authorized vendor (TC vapor) to which they said they werent one. So I told them they can keep their faulty equipment and I received nothing in return. I was hoping for at least some in store credit but what I got was screwed.

I used to LOVE coming here for all my things but now this guy was SO crabby, I went in not knowing what I wanted, just wanted to look and he was SO crabby and annoyed I was kinda hinting like I wanted help or suggestions and he goes ( laughs ) I dont know what you like?You are the associate you help me figure out juice to purchase, maybe something you like or popular suggestions not just stand there and laugh and not help me with one thing

The guys that work here are awesome. They are so knowledgeable and helpful! Good prices great juice so many flavors!I wont go anywhere else!

This place is by far the best Ive found to get my supplies. They have a ton of different flavored juices but even if they dont have what you are looking for he will try to make it on the spot for you. Id give it 10 stars if it was an option.

I really like this place. They always have great deals with their loyalty program and everyone is pretty chill. I get a very slight sense of superiority from them sometimes, but I dont think its intentional. This is my go-to.

Went in despite all the bad things iv heard about this place. And if you expecting a bad service they will not let you down. Owner is extremly rude....and they have terrible juices to pick from. I give it 6 months before they are out of business

Horrible customer service. The manager is a complete jerk, doesnt care about customers and will swear like a sailor when it has people of different ages that some really dont appreciate that kind of language. I wouldnt go back there if they gave me anything I chose for free. Please stay away.

The staff at this store are always helpful and try to find ways to save you money, you earn in store credit on all items, receive discounts, in general they are the neighborhood store to go to.

Lady there dident know anything from prices told me one price paid her she gave me change and I walked out she then came running out saying it was more so I had to go back in and on top of it they were the wrong coils maybe train people and be there to train them she was a nice person though.

Good juice at competitive prices. The staff seems to be constantly changing but always nice people. Very helpful

Excellent customer service. Through all the social closures and restrictions, they’ve managed a way to serve their customers.

Love this place! Kayla is super helpful and answered all of my questions!! Definitely coming back Kayla deserves a raise!!

It smelled like marijuana. the red head kid Eric was arrogant and rude . Ive been there numerous times and it seems like hes selling weed out of the place.

Friendly service, good prices. Close by! A++

Best place to work and good ejuice prices. Supports local business.

Tyler was friendly and very helpful. Definitely will be back again.

Great products, reasonable prices and wonderful customer service!

Went here at 145 pm open sign was on waited 10 min no one is here go somwhere else

Friendly helpful staff. Will definitely be going back

Great customer service and wide variety of products!

The employees here are rude and do not conduct themselves in a professional manner

Kinda expensive for juice but good quality

Very friendly staff.

Wonderful expeeience.

Very unprofessional

Great place