QC NY SPA

Fabulous experience!I made a last minute decision to visit QC late on Sunday afternoon from Brooklyn. It was easy to get there on the ferry. Once on island, a quick 3 minute walk got me in the door to heaven.The staff were all friendly, polite, and accommodating.I was there for the sunset experience and it was amazing. The crowd was light and there were plenty of seats and lots of room in the treatment rooms and pools.The saunas, steam rooms, were plentiful and comfortable. I took advantage of all of them.The food and drink prices were a tad heavy, but, for the environment, acceptable.I have found my new happy spot.

This was a great start to the summer getaway. We were a group of 5. The ferry was big enough that it felt pretty empty even with a big crowd heading to governors island at 1030am. Upon arriving to the island there are signs guiding you to where the spa was located. The check in area was so esthetically pleasing and it smelled so nice. It did get a little crowded as multiple groups were checking in at the same time. Check in required all people in the party to have their id and there was a staff member guiding how to use the machine to complete the process of checkin. You get a bracelet that has your locker #. Once you head to the floor of the bathrooms there are two different wings. Both bathrooms were beautiful. The showers had shampoo, conditioner and body wash. Next to the lockers you have some benches and some pumps with face lotion, and other face/body cream for use. In your locker you get a robe, two towels, and slippers. We started the experience upstairs and worked our way down. There are different themes to each room and even a sandclock available for you to time how long youre in the space. There were staff members walking around with fruits, face masks and other goodies to enhance your experience. The different scents and amenities in each room were so fun. It was great to experience with friends. Once we started to head downstairs we went to the saunas. The downstairs floors had multiple steam rooms with a variety of themes, temperatures, sounds and scents. Youre also next to the Vichy showers and the foot massages. Once youre done there there is a door that leads you to the pool area. There are beds, Lounge chairs and its first come. While we did start with chairs in the grassy space, we soon shifted closer to the pool. The pool is divided into different sections and the massage chairs available inside the pool are a fun experience. The relaxation does not end. The pool area is also connected to the final 2 saunas, face infrared and the dining space. You can order your food and take it out to where youre sitting in the pool area. There is no rush to leave the pool area or sense of urgency to leave the spa. We had a great day and ended up taking the ferry after 5:00pm.

This was my second visit in a week. The first time we came from 5-10 pm, the second time we were there from 10-3.From start to finish, this spa /retreat had an amazing vibe. We were greeted by the staff as soon as we walked through the door. The check-in process was simple, and the locker room amenities are well stocked and organized. Im very impressed that they provide Dyson hair dryers with various diffusers, and the showers have all the products you need. There werent any hair styling products, so be sure to bring your own if you use them. I also suggest bringing your own sandals because the ones provided are uncomfortable.Throughout our experience, we got lost frequently, there is no map provided, and the only thorough guide is the key is in the elevators. I got stuck in a stairwell with no reentry when I attempted to take the stairs to the locker room. (The elevators are really slow. ) Every time we got lost, there was a staff member who kindly guided us where we wanted to go. I thought the staff was really friendly and helpful.I highly recommend trying the pool nearest the garden cafe as it doesnt get as crowded. Speaking of the cafe, the food isnt great. Its simple and healthy, but pretty bland. The quinoa salad came with a very small amount of dressing that had no seasoning.My favorite things to do were hanging out in the pool listening to an orchestra underwater, the upstairs Gazebo sauna with a great view of lower Manhattan, and the chairs in the less crowded pool that provided a wonderful massage via jets.Its so nice that they limit the number of entries each day. There was little to no wait for any of the experiences, and where there was a wait, it was brief.All in all, this place is fantastic and worth the money. Plan some time before or after your spa visit to enjoy some of the other things that the island has to offer: restaurants and beach snack shacks, art exhibits, cycling, and more.

This is a cool spa to spend the day away from the city. It truly is a sweet escape. It is a trip (ferry ride from 10 South Street-about 5 minutes ) but it is free if you go to QC NY spa.Check-in: Welcoming, warm, and friendly staff. The check in was on a tablet screen and it was quick and easy. Although I did hear some customers complaining about some minor glitches- hopefully that got resolved. At the end of check in, you get printed wristbands for the duration of your stay.Women’s Lockers: pretty clean and there are two areas of lockers called the East and West wings. The lockers are good sized and can fit many things. You put a 5 digit passcode of your choice. They provide you with a bathrobe with a belt and two towels. I would suggest the spa to invest in bath robes with pockets 🙏🏼 they also provide you with flip flops but some customers said they’re not comfy. I brought my own so that was not a problem for me.Food: pricey but delicious. I would suggest eating a good breakfast before coming here since their food is specialized in light bites or planning to go eat somewhere after. I wished I could have checked out Gitano Island restaurant that is nearby (Tulum theme based/ Mexican cuisine) but because of the blackout, I couldn’t. You can use your wrist band that they give you at check in to purchase products during your stay.Drinks: they have soft drinks and cocktails and teas and coffee (different variety). They have free hydration stations with mint water, apple cider and citrus water- this was a plus. However, their cups are smalls- I would suggest proving the regular sized plastic cups and not the mini ones.Price: I was able to go and use the birthday promotion. It is pricey regardless but we saved money and celebrated a birthday- a nice plus! I wish, in general, the spa was more affordable (birthday promo on a Friday- appx. $175 including taxes for two people- birthday guest and regular guest)Cleanliness: 8/10. Sone parts of the pools needed improvement but not bad.Pools: I was surprised there were two areas of small lounge pools. I loved them. The water jet massages chairs could be more comfy but the views were 10/10! I loved the small pool with underwater music- so relaxing and intriguing.Saunas: they were 10/10! They had good variety and options of wet and dry saunas! They even had an infrared bedroom with several beds. My only feedback here was an obnoxious customer but that was not the spa’s fault. People must wait their turn and be more respectful. There was a foot bath, and Vinchi showers that were so relaxing. I truly enjoyed these.Amenities: they provided shampoo, clean showers with some privacy and conditioner and soap. They also had Dyson hair dryers and diffusers! Unfortunately, I did not get to enjoy them due to the blackout we had on Governor’s island. Women’s locker room also had bathrooms and a private dressing room.Customer service: friendly and service oriented 🙌🏼I highly recommend the spa. It smells wonderful due to the different aromas they have all around. Also even their washcloths were scented. They give you free facial mask and body and face scrubs (small samples but a good amount) for you to use. I loved the different rooms they had- Jazz music room, fireplace room, and an upside down room. I would suggest purchasing the birthday promo to save some $. Their massages prices and time are $$$$ and short (I believe $100 for 25 minutes) so I did not try the massages. They also sell water proof wear if you do not have a bathing suit. If this was a bit more affordable, I would give this 5 stars.

My first visit to QC Spa in New York City was nothing short of amazing. The customer service was impeccable, with the staff going above and beyond to ensure I had a relaxing and enjoyable experience. The facilities were top-notch, and every detail was meticulously maintained, creating a serene and luxurious atmosphere. I left feeling completely rejuvenated and can’t wait to return for another visit. Highly recommend!

Pros: Convenient, clean, and peaceful spa in the busy city. Sunset and amazing views. All pools, saunas, and locker rooms are clean. 50/50 with extremely pleasant staff throughout the spa. Ferry ride validated with tickets.Cons: Not enough towels and not provided after asking. Slippers are very uncomfortable, regardless of size. Prepared foods wont be switched out, even if tuna salad is raw.

Relaxing, relating and releasing with one of my mama tribe on Mothers Day. I expected better with regards to the food but it wasnt bad. The staff was amazing. My masseuse breath was a little tart but the amazing massage I received made-uo for it. I would definitely go back.

Cool concept & views, poor customer service & low quality massage.I received a gift card for a full day experience and 50 min massage. While waiting in line for the ferry to the spa, I received a phone call that my service is cancelled due to staff calling out. They could only offer me a 25 min massage and at an early time slot. I asked how they would compensate for the shorten service. After much negotiation, they agreed to give me a gift card for another 25 min massage at a later date. The massage service I actually received was low quality. It was not the full 25 mins of actual massage - it was 24 mins which included the masseuse telling me about the service, me changing and the actual service. The majority of the massage was done over a sheet so it was less relaxing.The pool had a great view but there was construction happening while there which distracted from the relaxing nature of the spa.

I recently visited QC NY Spa on Governor Island for a day of relaxation and rejuvenation. The spa has themed relaxing rooms, and the focus is relax and applying the scrub they offer at the door. The variety of saunas available was also a highlight for me, providing ample opportunities to detoxify. One of the standout features of the spa is its stunning views of south Manhattan. The pools outside were refreshingly uncrowded, allowing for a serene and peaceful atmosphere to soak in the surroundings. I particularly enjoyed the infra-red light room, cocoon room, and the foot bath spa, each offering a different and indulgent experience that left me feeling relaxed and refreshed. However, I was disappointed by the food options available. I found that the selection was limited and the quality lacking. The food was served cold, which detracted from the overall experience. QC NY Spa offers a tranquil retreat with breathtaking views and a variety of relaxing amenities. But, improvements could be made in terms of food quality and service to truly elevate the guest experience.

Bought a 5 hour pass for $150 and was able to see and enjoy all of the amenities within that time frame. The spa and pools aren’t as big or relaxing as you would think. I went on a Tuesday afternoon around 12pm (weather 74 degrees) and half way through my reservation the spa was packed and it felt busy. I can only imagine what it’s like on a weekend or a hot sunny day. However, I’m giving it 2 stars because it wasn’t a relaxing experience. I personally came across a lot of passive aggressive and entitled guest at this location. It’s hard to relax when other people are squeezing their way through you, shoving you to get in and out of the amenities and elevators, and fighting for your seat if you get up (the outdoor seating is VERY limited). People definitely had a lack of patience and common courtesy here which unfortunately ruined my experience.

It’s a great spa experience. I’ve been twice here: last year I got a 5 hour pass and yesterday I got a 3 hour pass. I felt like the 3 hour pass was rushed and not enough time to relax. The 5 hour pass is perfect. The only thing I disliked was how expensive food and drinks are here. It’s something to keep in mind. Overall, I had a great experience.

Truly a beautiful location and overall a great experience. A few things to share:Booking: Booking is online only. If you have to adjust your reservation, you cannot call to speak with someone; you must email or adjust online.Check in: The check in process is a bit gruff. Unlike other spas, you will not receive any tour of the facility so you are left to wander and hope you find all of the available amenities. Be sure to get off the ferry before your fellow spa goers or you will end up in a long line.Pool area: This area is gorgeous. Great view and the different pools are all lovely. A bit dirty with some leaves and grime on the steps. Get there early if you want a lounge chair or sun bed, otherwise you’ll be stuck in what is essentially a beach chair.Food and drink: All are expensive. The charcuterie tray is the best value for what you get. Wine pours are generous.Spa facilities: Saunas, steams, and showers are all lovely. Different scrubs and drinking water are placed throughout the facility.Massages: Massages were fine. Definitely not the worst I have had or the best. Come here for the other facilities, not the massages.

We visited during holidays and really liked the experience here. Staff were very friendly. I had some issues with my ticket process but the managers helped and it was all good. Facility is very clean and its smells so good! I would love to return during my birthday!If I had to say few things to improve would be, pool temperature. We were there during cold weather and the outdoor pool water was not hot enough. I think it was just warm. But that might be just me.Second thing is, food. Threes not much of options. And I get that its healthy version of food, but when you spa and sweat, sometimes you need more that healthy food. Maybe more variety of food selection would be nice!Overall, it was very nice and very clean! I wish they sell diffusers online! I loved them but you can only get them in the spa.

A hidden gem. Just a short ferry ride away and you have a world class spa with one-of-a-kind views. All of the saunas and pools you can think of with massages available too. My favorite was the pool where music plays under water. You could spend a whole day here and/or on Governors Island.

Great spa day! Outdoor heated pools felt great on a chilly (low 50s) Wednesday. Not crowded in the morning, but picked up a bit after lunch. Very good massage. Con: The food leaves much to be desired, so eat before or after.

Unfortunately I won’t be returning here. Nothing about this spa feels like a luxury experience but is priced as if it is. $175 dollars for a few hours by the pool and no service at all. From the moment you arrive from the ferry, you line up to check in and it feels like a tourist attraction more than it does a spa. There is no one servicing you here. You can’t sit by the pool and order a drink. When we went to grab a bite to eat in one of the cafes, we wanted to share a few items. We paid nearly 80 dollars for a small salad and a tuna wrap. The salad came in a disposable bowl and when we asked for an extra to split the dish, we were refused which was wild. Like asking for an extra paper plate at such an expensive facility and to be denied. We finished our lunch and took our drinks to the pool only to be told by a teenager employee that we couldn’t have our drinks in plastic cups by the pool. My drink was water! I literally couldn’t have a plastic cup of water by the pool. They required us to go put our drinks on a table which was no where near by and completely out of sight. We were very upset by that and it was no surprise that when we went back to the table, our drinks that we paid for and only had a few sips of had been cleared. This place is also super crowded. So many people in small locker rooms and crowded in the saunas, and we came on a rainy day with way less traffic. I can’t imagine this place on a busy day. When asking for an extra towel, an additional fee is required. Hair allllllll over the floors had me not even wanting to shower after the whole experience. This place was a vibe killer from start to finish and not worth the money at all. No where to set your things down anywhere. No pockets in the robes. One small bench in a locker room for 20+ people. At one point, not even enough room to stand 1 star goes to the obviously beautiful view of the city.

I really wanted to love this place fully but there are details they should have refined by now if they are going to call this a luxury spa with the luxury price tag. Overall it’s a gem for New York City with the view and location, Summer is the perfect time to go and it’s romantic for a day date or great for a solo trip.The pool area outside is very relaxing with a beautiful view. I think they might have planted a flower area that attracts bees though. I got chased by a few when I was sitting near the white flowers. The pool jets aren’t strong if that’s what you’re looking for but it’s great to chill in.The facility is very clean and the food was delicious. It took a while to order with the two staff who are located inside. They need to streamline the ordering process or have service outside while they don’t have. The food was small portions so don’t come hungry. I found it very weird I ordered a $24 small chicken wrap and asked for a cup of ice and they said they don’t give out cups of ice because they don’t have a big ice machine. You have to buy a drink. For the price being so high for the food and gratuity without the service, how can they not have ice for their customers? I find it ridiculous and insulting.As far as the lockers go, they are again very clean. They give you two full size towels, robe and clean shoes. The shower was lame though. The shower curtain is so close to you that you can’t help touching it with your body or staring right at it if you turn around. It makes no sense since they have plenty of room in the shower area to give them more space. The conditioner was so bad my hair feels and looks like straw still. You can see in the photo below. It doesn’t make sense. They have cheap conditioner but dyson dryers all around. They had a really nice area with face/body lotion and micellar water. They just need a new micellar water. It stung my eyes and barely took off the makeup. Anyway I would go again but they just need to tweak some things asap.

QC is a beautiful elegant spa. I’m giving it 4 stars because at check in we arrived at 1:45 around 45 min early do to our earlier ferry ride. We were told we would have to wait for our scheduled time at 230. No problem. As we were waiting another group arrived at 2 and they began to check them immediately. They saw me looking so then rushed to check us in. The spa itself and the grounds were beautiful. There were a lot of different wellness experiences and the outdoor pools were great as well. I wouldn’t recommend the massage though. It was a very very basic service for the price. The masseuse didn’t ask a pressure level or if I had injuries she just did a basic minimum level mall massage. Not worth it all. Also, they had water in a few places but with very small cups. I asked at the bistro if I could have a larger cup for water when I ordered my food and they said no. I would suggest maybe bringing a reusable water bottle. Most spas where there is massage and sauna they offer water everywhere, but it didn’t seem to be a priority here. But if you want to go for the spa amenities only it would be worth it.

For me, the best Spa near the city of NYC, the best facilities, the most pleasant way to get to it, the pools, I cant imagine visiting it in summer or winter, for me it was an incredible experience! I have no hesitation when recommending it.

Fantastic spa experience, very helpful staff, a good range of saunas, steam rooms and pools. Excellent views of the city. We visited for the twilight session so we saw the skyline during the day and at night, I would recommend doing this. We didn’t eat at the spa but the drinks were good.

Came here using their birthday deal. Had a great time in the saunas/steam rooms and hot tubs. Great view of the city. The island is fun to bike around as well. Id come here again.

Great experience, over all very happy.Provided spa sandals were not comfortable and hurt. Also the upside down room and record room were very odd. decor equally strange in certain areas.Maybe a meditation room or yoga space would be more on brand for a spa.Food was expensive and on pair with pre packaged items or catering, needs improving. over all worth the trip, try to eat before or after. Drinks were nice.

We didn’t get a massage but just enjoyed the facilities and it was a wonderful way to end our NYC weekend. I would highly recommend this getaway for a day to rejuvenate from city life. Despite the crowd we always had a place to lounge comfortably and the line for food and wine went quickly. Can’t wait for a hotel to open!

I visited QC Spa yesterday. While the amenities were nice and the pools/view were beautiful, the cafe service left a stain on what otherwise would have been a great day.I ordered a fruit bowl, and the fruit was MOLDED. I wish I had taken a picture, but I was so appalled that I immediately took it back without a second thought. They wouldnt even give me a refund. The cashier claimed he wasnt able to. Instead, he told me I could order something else, free of charge. I ordered the salmon salad, and the lettuce wasnt fresh and was beginning to wilt, so I just picked around it. Not to mention, the latte machine was out of service, and they didnt have breakfast food available (it was 10 am). Outside of the fruit, everything else on the menu was lunch appropriate. Also, they call themselves providing complimentary coffee, but the cups provided were dixie cups. 😐It just made me wonder if the food service is so bad, what about the rest of the spa? Is it as clean as I think it is? I could have gotten sick if I had eaten that fruit, and QC should be ashamed for selling that to its customers. Visiting this spa isnt cheap. The least they can do is to provide fresh fruit and at least check their supplies for freshness.

Very relaxing with a great view. Many saunas and outside pools with jets.No included aperitif which is usually included in other QC spas.

The place is really overrated, the staff are super entitled, the spaces are very limited, THE SANDALS they provide are SUPER uncomfortable, thy have like 5 options of food and it’s already premade and super bland.Not worth the price at all!Go to SOJO better in NJ, that is a complete different story

Beautiful view of Manhattan! An excellent selection of saunas and steam rooms.Not five stars because there is something to improve in terms of cleanliness and the external condition of some interior details.Otherwise, this is a good opportunity to have a great time with your significant other.

The wellness path has sensory experiences such as music, scents, snacks, picture books, hanging basket chairs, huge ground cushions, goop, a mural to make you feel inverted. This is indistinguishable from how a children’s museum is built to activate and stimulate a toddlers senses to facilitate brain development. There’s a metaphor somewhere. You can put your head under the water and hear classical music. Former military barracks, 2 buildings facing the pools have spooky windows, varying amounts of torn off tint or blind. I went alone. I don’t remember feeling emotion. I don’t know how real this place is

I recently had the pleasure of visiting QC Spa New York, and I’m delighted to share what a fantastic experience it was, thanks in large part to their outstanding customer service. As a pumping mom, I had specific needs and concerns, and the staff at QC Spa went above and beyond to ensure I was comfortable and had everything I required. Their attention to detail and willingness to assist was truly appreciated.The spa itself is a haven of relaxation. The ambiance is absolutely divine—theres a soothing scent that permeates the space, contributing to the overall sense of calm and tranquility. It’s clear that a lot of thought has gone into creating a serene environment.While the food options were somewhat basic and a bit overpriced, the exceptional service and the overall spa experience more than made up for it. I left feeling completely relaxed and rejuvenated, and I’m already looking forward to my next visit. QC Spa New York excels in providing a top-notch, peaceful retreat, and their customer service is second to none.

QC Spa is the perfect tranquil escape. From the guided relaxation rooms, to the aqua terrace, every aspect of QC spa are top notch. Both of my visits so far have been during the winter, Id love to come explore during the summer and enjoy lounging by the outdoor pools.

This spa was really nice 👍🏾. Very serene at moments. Best parts of the facility are: The hydro pools, and lower level steam rooms and full body baths. The improvements needed are the food selection and more direction from the staff to understand the what’s all included.

Views are 5 star… everything else leaves something to be desired.Compared to the other day spas are very been to at the same price point the facilities were lacking.My number one complaint is the pools were not warm enough for the weather. I felt chilly while in the pool. There are also no hot tubs on the premise. The showers and locker room also left something to be desired but were clean.Overall I would not come back. But had a good time. Glad I didn’t pay full price.

Husband and I had a great time. We could have stayed til 11pm if we wanted. The facilities are clean and the ferry is a breeze to get to. We went on a Sunday at 1230. Try to get there early because the line is usually long then they must process you. The locker rooms have Dyson hair dryers but they dont all work. They have nice showers and they give you a bag which can store your clean towels and robe etc. The pool was great. Heated nicely. The steam room and saunas were great too. All in all great views and experience. But you can drink by the pool. Which suckUpdate :: may 2024, theyre doing construction but its fine. Doesnt interfere with the actual spa experience. James, at the bar was awesome honestly. Great drinks. $20 with tax tho but hey is what it is. The food menu needs a major upgrade esp snacks. Dont come here hungry!

What a terrible waste of time!Kidding!there are plenty of spaces to relax and rejuvenate , my fav were steam baths and outdoor pools with hydromassage.Interior/ambience/ tutto bene! Bellissimo!

Such an amazing experience! Perfect for special celebration. The vibe is serene and the views are incredible. Food is very pricey, very small but good none the less. Drinks are delicious but pricey. Go for a full day there is just so much to do. So many different saunas, steam rooms jacuzzis etc. A great part of the experience is they add scrubs for your face and body to do in the different sauna’s/steam rooms so you really have a lot to do. The different rooms are just so cool and all have different essential oil scents. Outside of one sauna they have cool temperature towels that are scented to wipe off the face scrub and just add the extra touch of luxury. I loved the foot and leg scrub room. Bring a good book and sit in the mirror room on a cold day then jump into the jacuzzi pools, or on a warm day lay by the pool and enjoy lower manhattan shine. Sunset is gorgeous you don’t see the sunset here this time of year but the colors are gorgeous(not sure in other seasons where the sun sets). The people who work there are very nice and helpful. A secret from one girl to the next human is don’t forget to ask for a free face mask from the employees :)! Have fun!

QC NY Spa is a spa on the northern part of Governors Island overlooking the financial district. You buy packages for time and massages are extra, but they have multiple floors of different experiences. You start by getting ready in a locker room where you can store your stuff, then make your way through the amenities. They have almost 10 different sauna style experiences, as well as an aquatic level with a few water related experiences. Outside are heated pools with underwater music or massage chairs with great views of the city.The staff here are incredible, super nice and helpful. There are towels, scrubs, and directions scattered everywhere. They have food and drinks downstairs which are priced a bit high for the portion sizes, but things like the tiramasu are delicious. You can bring your phone around or even a book to read and relax, although I recommend leaving them behind while on the bottom aquatic level as its very wet and steamy.Overall a great experience and the views from the pool alone are worth the money. Would definitely go again in the future.

My experience at this spa was exceptionally comfortable and relaxing. I was delighted with the attention and kindness of the staff, who were attentive to every detail. The ambiance is excellent, which contributed to a truly relaxing experience. I highly recommend this place for those seeking an oasis of tranquility and personal care.

I loved my time at QC. I went on a rainy, cold day so it wasnt very crowded. Although we couldnt lounge outside, we had a lovely time in the heated pool and using the foot baths, saunas. We added on a massage which was well worth it. Also there are extra included snacks like dried fruit and cookies with the massage. Its good to know if you need a nibble as the food and drink prices are quite high. I had the chicken curry wrap which was good, but not fantastic.For the views from the pool and the overall vibe it felt worth it and like a special day. I cant speak to a crowded day there and what that would be like but we really enjoyed it!

On the birthday month, YOU HAVE TO GO! I thought it would be really small and tight place, but it was actually very spacious and evenly spread out! I had a wonderful spa day at QC NY! Definitely coming back next year ❤️

Very nice. But if you want more of a place that has really hot pools, hot sauna rooms, and strong pressurized jets… this is not the place. It’s extremely photogenic and luxe… it’s beautiful. Gorgeous. But it really ends there. If you want pretty pictures go here 📸 if you want something better go to Sojo.

I went on an evening for sunset with a friend in late spring. It was beautiful and there was space on the lawn chairs to relax. The front desk agents are not the friendliest, but I their uniforms remind me of Samantha the American Girl doll and that makes me smile. The locker rooms are spacious enough to get ready to go out. The line for food/drink gets lengthy. Do not recommend to come here in the summer if you’re looking for a pool to cool off- the water stays quite warm, not refreshing, but perfect temperature when it’s a little cooler. Do not wait until the end of closing to shower/get ready to go- there were lines for the showers in the Women’s locker room. You get a robe, and sandals to wear, and a tote you can carry around and even take home. The mint water was strangely green, apples were available, the food was good. The attendants outside were very nice- you’re not allowed to bring your drinks in the water or by the water. There were more people than I would like in the pools, and most of them were on their phones, but we still had space.

Room for improvement.Overall I had good time in this spa, but there is few things I want you to know about before you go.Layout is very weird, we didn’t find relaxation rooms. I think it would be nice to put a map somewhere.Bathrooms are only in changing rooms, which are on 3rd floor, so every time you want to pee, you need to walk all the way back (or maybe there is more bathrooms, but we couldn’t find it because of layout).Facility is not brand new, there is some sauna doors that don’t shut all the way, or some scary sealing in Vichy shower room.I was there today on May 31 and there is construction work going around the spa. It was quiet,but it’s definitely changing the view.Food is quite expensive - 24$, and basically it’s all premade dishes. Nothing is warm, even salmon on a salad is cold.There is completely waters, tea and coffee, but cups look like shot glasses. It’s tiny! So if you have reusable cup - bring it with you. I don’t understand why cups are so small, you have to go back and forward all the time to get a drink and you constantly throwing out this cups (so it doesn’t serve neither people or planet).Oh and flip flops are not comfiest, so if you picky about your shoes - bring your own.Besides that, I really enjoyed my day. Steam rooms are great, pools are very cool - beautiful view and a lot of different massagers. Complementary face mask and body scrub. In changing rooms there is Dyson hairdryers, body lotions and face creams.Relaxing atmosphere and nice service (at least we didn’t have any issues).Oh and birthday promotion is really weird. You can use it Only 7 days After your birthday and Only weekdays. I visited spa 1 day prior my birthday and I asked prior if I can use this promotion since I’m leaving to other state right after my birthday. And they said no. When I arrived to spa they noticed that I have my birthday tomorrow, they said Happy early birthday and that’s it. It’s sad that they so strict and can’t offer even 15% off or dessert or something like this. Most businesses offer discounts through whole birthday month, or birthday week including weekends, or a week prior and week after. But here is super strict, so I guess people don’t use it often.

Even though we live in Philly my husband and I have visited this spa a few times in the last year. It is a great spa and super relaxing! We love to come there for the whole day. I will say that the price of food and drinks is much more expensive than you would expect. It seems to be higher quality and is definitely tasty! Drinks are also delicious.Their massages are out of this world as well. I almost fell asleep from how relaxing it was.If you do not want to spend much money for food I would recommend bringing your own.Would highly recommend this spa.

I recently had the pleasure of visiting this spa,and let me tell you, it exceeded all expectations! Not only did this serene oasis offer breathtaking views of the city, but it also boasted something truly special – heated pools that took relaxation to a whole new level. However, I must mention that the food menu at the spa is on the pricier side and the options could be better. Despite this minor setback, my overall experience was nothing short of extraordinary. The tranquil atmosphere, coupled with the stunning views and relaxing amenities, made for a truly memorable visit.

My boyfriend booked us a spa day for my birthday (check birthday offer) and after reading some reviews on here I was a bit sceptical.Luckily, the weather was great and we had a beautiful day! Staff was amazing, the whole place was clean and smelled great.Pros:-Complementary bathrobe, flip flops and towels-Big complex so it didn’t feel crowded-Complementary water, tea, coffee, apples-Very warm water in outside pools (huge plus!)-Several different ‘rooms’ to explore, from saunas to relax rooms and everything in between-Lounge chairs facing Battery park and Fidi for amazing views-Complementary face and body lotions, as well as shampoos, conditioners and shower gels (not my favourite, next time I’m bringing my own)Cons:-I can’t think of one.

The birthday month is a good deal, the experience depends on how packed the spa is, I went on Wednesday on a cloudy day and I had a good time, amenities are nice and the view is amazing, I’d come back, I give 4 stars because the food is expensive and not good so you better eat before or after.

I loved the experience here! So unique in NYC. Beautiful views, the staff was kind and so many different treatments and experiences, everyone could find something that helps them relax here.

Wow! An amazing place with the most breathtaking views! I cannot wait to return and explore more!

A bit gimmicky with rooms designed clearly for instagram shots but overall worth a fun trip to the island for great city views. Came here after the marathon and did the post 5pm special which I think is the best time to go with the city lit up. Got a decent 25 min massage. Didn’t have a bathing suit but purchased a fairly priced $16 set. Had drinks and did lots of pool time, fireplace room time, and sauna time.

Hop the ferry for a 10 minute ride and walk another 10 to get to this lovely spa with phenomenal views. The outdoor pools and luxurious and there are plenty of places to lounge and relax. Plenty of spots to hang your things, towels and robes. Changing areas and showers felt comfortable and well kept, Dyson hair blowers and enough room for a well attended spa in the city.The spa is modeled on the Italian spa experience, in which you wander and explore to find something new to experience. I loved that idea, but you might miss a few things. We found a hidden pool at the end of our 3 hour session and we’re thrilled. We cannot wait to return. It was money well spent.

Such a beautiful and relaxing time at this spa. Every room smelled better than the last and we left feeling so relaxed. Took advantage of the birthday promo.

I visited the spa with my girlfriends on a Friday. The ferry was a quick ride from Manhattan city to the Governors Island. We arrived 12:30pm at the spa, the check-in was very easy, staff was very helpful and friendly. The grounds around the spa and all the 15 different rooms were lovely and there were plenty of places to relax and read books all day long. Upon our arrival we decided to use the outdoor areas in the afternoon when the weather would be cooler, but then it rained in the afternoon and the indoor rooms became packed. We ended up only being able to use the outdoor area by the swimming pool around 7pm. We had a magical moment overlooking a beautiful sunset with stunning views of Manhattan! But I would suggest going Monday through Thursday, since weekends seem very busy.I had booked a massage at 4pm and I was 15 minutes late. I was very glad the staff called me because I had my earplugs listening to a podcast and completely forgot the world around me.The one negative was my massage. The masseuse assigned to me was very friendly and made me feel comfortable, but the massage was not what I expected. I asked her to increase the pressure but she hardly increased it. The massage was very pricey, so no massage for me next time.We left the spa at 10:30pm, feeling pampered and relaxed. It was a great way to spend my day, and Ill definitely have to return to enjoy the other rooms Ive missed and the outdoor areas as well. I would highly recommend the spa!

Governors island. Great view to downtown manhattan. Pretty expensive. Get ticket 🎫 on the birthday it’s much cheaper than regular

Visited QC Spa for part of a girls weekend in late July. It was so easy to get to, very clean and just a wonderful experience!We didnt get any of the add-on experiences but lounged by and in the pools, and tried the wet and dry saunas. There were a few times where we had to wait for certain things such as the footbath but people were courteous and was never a long wait. I would definitely visit again with friends or as a romantic getaway.

QC Spa is a beautiful location for a spa day close to the city.+ The views are unbeatable, the reception personnel incredibly welcoming, they have a lot of different rooms with different flavored waters, and despite being almost booked out, it did not feel crowded.- However, there is so much more potential. The food is mediocre at best and the drink selection not great (no fresh juices, smoothies or fruity cocktails). A lot of the staff within the facility seems rather detached and not super welcoming. They have different saunas/ steam rooms with different scents, but unfortunately, in most of them we barely smelled anything.If food and drinks were better and freshly made, we’d love to make this a more regular daily escape, but as is, we would only go for a few hours and have food before/ after somewhere else.

I thoroughly enjoyed my visit to this place with my three daughters, who surprised me for my 50th birthday. The outdoor panoramic spa pool offered an unbeatable view of NYC on a January day, making it a wonderfully relaxing experience. Im definitely planning to visit again.

QC NY SPA‘WHERE THE CITY GOES TO BE STRESSED AND WASTE THEIR TIME AND MONEY’I don’t know where to start with how awful and stressful of an experience QC NY Spa was. My partner booked our tickets for my August birthday under their two for one birthday promotion which is on their website. As you’ve read through the dozens of reviews here, they have set up this promo in a bait and switch fashion so that you end up paying for two full price tickets when you arrive at the check in desk, and their August birthday promotion does not apply to birthdays in August. Whoever is in charge of this company is untrustworthy and their dishonesty will not help them succeed. All that glitters is not gold. Continuing…You’re paying for the beautiful views of NYC, every single other thing about QC NY SPA is cheap and gimmicky. Cheap feeling/smelling lotions and shampoos. Overly sweetened apple juice that’s served in one room (one of the four places to find something to drink here), the teeny tiny cubes of watermelon that are served. Overcrowded and each person is overpaying by so much in comparison to what this place is offering. It almost comes to a point where you have to fight your way to get a spot in a sauna room or wet room. Furthermore, the people who are guests here should not be able to scream and shout at the top of their lungs in a SPA setting. Like why doesn’t the management speak to guests about maintaining a low voice level? We spent five hours there and it seems like I’m every single room or corridor there was a huge group of screaming and yelling young women. How is that aiding in relaxation?I could go on and on. Please avoid this place at all costs, it’s a bad and stressful place and a huge waste of money. I hated my time here so much.‘It’s always a bad moment when you spa with QC NY’

Have visited twice and my last visit was handled so poorly I can’t imagine returning. There was a power outage on the island due to a construction issue, about 30 min into arriving at the spa. We were given no updates on what was happening but all the power was out, saunas and steam rooms not working, none of the jets etc. couldn’t even ring up drinks or meals. After about 2 hours of milling around waiting for an answer they start kicking everyone out. Since the power was out, all the showers were freezing, I couldn’t dry my hair, it was the opposite of relaxing. I asked if I could reschedule my visit (the rates are steep and I made a specific trip for this from out of state) and I was told to email them, and they refused to give any further answers. I emailed them immediately after, no response. Called them the following morning, nobody picked up. Emailed them 3x with all my information again over the course of the week. Messaged them on social media and no response. I understand this was a situation out of their control but they should be able to comp or allow for a voucher for people whose visit was affected. Non-existent customer service at this price point is really not acceptable.

This was one the better spas I’ve been to in the city. I purposely went on a weekday so it wouldn’t be too crowded and it wasn’t. I loved all the different sauna rooms with different themes. The pools were all great and being able to see nyc skyline is phenomenal. The service was really great and the food at the spa was so good too. A wonderful and relaxing way to spend your day!

I came here for my birthday and I’m so happy I chose QC. On a weekday, the spa was so relaxing from approximately 10am when I arrived through about 1pm when it started to get busier. I’ll start with the pros, and then move to some areas of improvement:Pros:loved all of the different saunas and the description of each. Some of them had scrubs/face masks to apply during your time in there, and each room had their own completely different vibe.The outdoor sound bath was such a relaxing experience, I could have floated in that pool listening to classical music for hours.People working there were also incredibly nice and so helpful.Also, since I went on my birthday they had a little surprise gift waiting for me at the front!Highly recommend treating yourself to the $4 aperitivo tray at the bistro.Also important to note, they provide flip flops, endless towns, and a good sized robe.Areas of improvement:At first I was so impressed to see dyson hair dryers all throughout the changing room, but half of them were busted/not working. I did let the front staff know but really surprising that this place hasn’t been opened for long and so many of them had issues. On the same topic of the bathroom, there was nowhere to hang my towel physically in the shower with me. If I wanted to hang my towel I would half to walk naked through the other showers to grab it. The curtain for the shower also didn’t fully close so anyone walking by could see in.I was so excited to try the foot bath station, but every single one of them did not have the pumps working to dispense the product that was supposed to go into the bath.While laying in the Vichy showers, any time someone else started or ended theirs, it would impact mine to change pressure/temp.For food, there really aren’t many options that aren’t $24. As I mentioned above, I did get the aperitivo tray, but I also got a salad which just wasn’t necessary.There really needs to be water offered in more places than just by the bistro and reception. With so many saunas, it really should be offered on each floor/experience.As mentioned in other reviews, the check in experience can be stressful. With only one person at check in, you can be waiting for about a half hour unless you’re one of the first ones in from the ferry. I’m so thankful I hustled my way over there to beat the rush!I definitely will be back, but only during a weekday. Really hoping they read their reviews and address some of the issues!

Went here with a friend and I think the experience is worth the money IF you get one or the hourly tickets. I purchased the 5 hour ticket and spent perhaps 3.5 hours in the spa total (you can only be so relaxed).Getting there was very easy with the ferry ride and because we went on a holiday (and a rainy/windy day) it wasn’t so crowded.The spa has a lot of rooms to offer something for everyone. The saunas were overall quite standard, the steam rooms were great as well so long as you go in after people who smell decent to start with. Most of the interactions I had with the fellow spa goers were also quite wholesome.The only minor critique I would make is for the outdoor pool to have a hotter temperature. The water was personally too lukewarm for me.I didn’t indulge in the food or any paid beverage because the free water and apple cider were actually quite enough for me in terms of refreshment.I’m not a huge spa person to be fair but I think the ambiance is quite relaxing and the experience itself was worth getting out of my home for.

Good and clean facilities, nice view of Manhattan, and relatively easy to reach. Several different sauna rooms, but very small. The outdoor pools are small and shallow. I went on a weekday in the afternoon and it was pretty busy. I liked that they only allow adults. The bathroom lacked combs, shavers, and other amenities that are standard in other spas below this price point.

I’m giving the spa 4/5 stars on the overall experience and 5/5 stars on the VIP experience. 4/5 for overall because navigating the actual building to get to the different wellness rooms is a bit confusing. Also I believe it would be helpful for guests if they had signs in the outdoor area if common areas versus designated areas that are reserved, such as the cabana area. I recommend getting the all day pass VIP pass as well as paying for the cabana if you decide to go in the summer time, otherwise you would not be getting the most of the spa experience.

Amazing experience from start to finish for me and my husband, we loved it, the staff is friendly and their coffee is great. We’re definitely coming back.

Great Spa! Overall, it feels like a great escape from the hustle and hustle of NYC.Weather in Jan: Ive been to this spa twice in January. The first day and towards the tail end of the month. Sure, its a little cold when you step in and out of the pool for a few seconds but overall its a great spa. There are multiple rooms to explore inside. Id say 3 hours is more than enough but if you really want to take your sweet time and nap or read or do the services, go for 5 hours.Complaint: My only complaint about this place is that some things are overpriced. The food, drinks and services are too much but thats just my opinion. And because you cant bring outside food, make sure to either pay a lot for so-so food or just eat before.

Truly enjoyed our visit here!Easily make a ferry reservation which is included in your spa booking. 2 minute walk to spa from ferry. Warmly greeted by friendly and upbeat staff. You are given a locker key and have the option to have a wristband that you can pay for food and drinks with.Take the elevator to the second floor to the locker rooms which are clean and highly looked after. You are given a hooded robe (no pockets) a towel, and sandals in a cute little bag. 100% Presentation aesthetic.You have many options as far as amenities with your day/night pass. We started outside-and loved it. The views are obviously the main focus. You are unable to have any food and drink in or on the pool deck area. (Many people were quite upset at this, but lifeguards enforced it for safety)We then went into the dry saunas that also had views of the city skyline. We made a pit stop by the little cafe. There are several offerings of drinks and snacks, but we really enjoyed the mint water.We then headed down to the basement where there were foot baths, botanical steam saunas, showers, and scrubs. We quickly realized this is where we should have started!We then ended our experience showering, making use of the Dyson blow dryers, and all the complimentary lotions. The only thing we didn’t care for was the shampoo and conditioner- but know to bring our own next time.This is a great location for a ladies day, couples, or self care. Highly recommend, well with the price! Looking forward to returning and booking a massage into my next visit.

I recently visited QC and had a delightful experience overall. The staff at the spa were exceptionally polite and attentive throughout my visit. The facility itself was very clean, and I even noticed numerous staff members actively cleaning the facility during my 5-hour stay, which was impressive.Some pro tips- the spa only provides two towels, additional towels must be purchased. I recommend bringing your own towel for the pool and a water bottle to stay hydrated. The flip flops provided by the spa were a bit uncomfortable for me, so I also suggest bringing your own skid-proof sandals for added comfort.Although there was no map of the facilities, exploring the different floors and discovering the various rooms was part of the fun. The wet rooms were located on the pool level, while the saunas and relaxation rooms were on the upper floors.I enjoyed a salmon salad and a cocktail by the pool, which were fine. I was also pleasantly surprised to see desserts on the menu from one of my favorite places, Santa Chiara in Long Island City. A special shoutout to Paul, who went above and beyond to assist me and other guests. His helpfulness and politeness were truly commendable, and it was clear that he worked tirelessly throughout my visit. The front desk check-in staff also deserve five stars for their exceptional service at check-in, smiles go a long way!I recommend visiting the spa early in the day, taking the time to relax in the baths and enjoying the beautiful views. Overall, my experience at the spa was wonderful, and I look forward to returning in the future.

This spa has a great concept—a serene day spa just over the water from NYC—but execution is lacking. The online reservation system is wonky (I received a spa day as a birthday present but because the system insists on the name of all guests and has no gift option, I got the notification of the reservation, and the cost, days before my birthday; we were told to avoid this, use a dummy email address). The ferry system is sporadic if youre coming from Brooklyn on a weekday, something thats not entirely clear on the site. The sandals you are required to wear hurt and you can go barefoot except that there was no sign of any cleaners there, including on the Vichy slab showers or foot baths (ick). There were a lot of saunas but no cold plunge areas. The food was limited and not great tasting. Coveted pool loungers were all gone by the time we arrived. The promised snacks turned out be apples.BUT: The service was great; the staff are lovely and the views are incredible and Governors Island is magical. It was worth it to go for the two-for-one birthday special but otherwise, Id do Spa Castle for all the baths and saunas skin treatments and Great Jones if I want a more upscale massage and a few hours in the pools.

My partner planned the whole thing for our birthdays. It was a gloomy day and there was heavy fog, this just added to the atmosphere. We had a lovely time. The staff was very helpful. The spa was very clean. Everything was constantly being restocked.

Great day spent at QC Spa. I hope they get more food options. I will eat before I go next time. The staff was great, very friendly and helpful.

I recently visited QC Spa on Governors Island and I have to say, it was a wonderful experience. I would definitely give this spa a 4-star rating. The highlight of the experience for me were the saunas - they were especially great! The heat and steam were just what I needed to help me unwind and relax.To add to my relaxing experience, I was served a refreshing Aperol spritz while I lounged on the outdoor terrace. It was the perfect complement to the saunas and really helped me feel refreshed.The staff at QC Spa were also incredibly friendly and accommodating. They made sure that I felt comfortable throughout my visit and were happy to answer any questions that I had about the facilities or services.Overall, I had a wonderful experience at QC Spa on Governors Island. I highly recommend it to anyone who is looking for a great day of relaxation and rejuvenation.

Wanted to echo the other reviews - Do not come here if you’re looking for a relaxing time at a “spa”.- There are no staff around to maintain a peaceful and quiet setting so the noise levels become absurd. This includes the inside of the steam rooms and saunas.- On a nice day, you’ll be lucky to find anywhere to sit outside as they have a serious lack of chairs and loungers. Rather than enjoying the pool, you’ll spend a decent amount of time standing around waiting for someone to leave in order to get their seat.- As people have mentioned in other reviews, the pool is the loudest place in the property, with people playing music and yelling. The staff there do nothing to quiet this down.-There is no cold water to submerse your body anywhere on the property - everything (including the pool) is hot. If you think you’re going to jump in the pool post-sauna to cool down, think again.-If you’re looking for the nice view of the Manhattan skyline, do yourself a favour and save the hundreds of dollars. Spend on the $4 ferry ticket and take pictures from the walking path on the island.

Great view of the skyline but the actual place is definitely not trying. The place is in a bad space for a spa. Super confusing build layout that gets you lost multiple times. The stairwells and elevators are industrial from the prior space so takes you out of the spa vibe. We got the charcuterie board and all the food came out in dixie cups so 0/5 on presentation. The pool areas are really great and really the only reason to go. We went for a night as a couple with one having a birthday. The birthday should have been free but they said my birthday wasnt eligible today but I could come any other day of the month. Since we already took the ferry over we paid the full price. If you go using some kind of deal then the pools are worth it but if you are paying full ticket price the space and effort isnt worth it.

QC NY was a good vibe. The ferry to get there is quick and easy to get a ticket. They include a link to get your free ticket in the confirmation email after your spa entry purchase. Upon arrival, you check in, sign the waiver, then are given your locker key and the option to get a wristband to charge purchases to.The locker has a bag with your robe and slippers inside. The bathrooms were very clean and spacious. The 2 pools were nice & warm. They have a beautiful view of the water. We also enjoyed the saunas, steam rooms, foot bath, and more. It would have been nice to have a map of the facility as we didn’t know where everything was; we just stumbled upon them.The food was definitely overpriced, but decent. We had the chicken salad. The food is very healthy. The drinks were VERY strong. We had margaritas and they used don Julio.I would definitely return to experience more of the amenities.

Myself, siblings and some friends went here in February. During the week their prices are lower we went on a Wednesday. The ferry is about a 8min ride and a short walk from the train stations. They have so many rooms to relax in, saunas and other free things you can try. With just the entrance fee. The drinks and food are city prices. Which means about $18-$20 for a drink and about the same for food also. The sunset was beautiful and it is also cheaper if you go at that time. I loved it. I am going back next week.

Booked to go on my boyfriends birthday. We get there by the quick 5 minute Ferry. Upon arrival we check in and go to our lockers. The lockers provide a robe, towel, flip flops, and a tote bag. We had access to all the saunas, pools, and relaxation rooms. 2 of the saunas has NYC theme wallpaper that was a nice touch. When we go outside we have access to the lounge chairs and went inside the pool with the massage chairs in them. We ordered the Aperol spritz which were really refreshing. We then ordered food in the cafe. We had the salmon salad and chicken salad. Both were pretty good. There is also a gelato cart. I would definitely recommend it but definitely use a birthday package for when you go.

This was an incredible spa experience.We traveled to QCNY from Williamsburg for my birthday and the journey was straight forward and very simple.We booked the earlier morning time slot and started our day at 10 am. The amenities were fantastic and I felt at peace the second we arrived.It’s a nice touch that you can link up your card to a bracelet for easy purchasing throughout your time there.We loved the lawn, where we soaked up the rays & beautiful view. I am very impressed with the staff at QCNY, they were attentive and very kind. They all seemed to go above and beyond to help customers. They don’t have iced coffee on the menu but the woman behind the counter made it happen for us ⭐️We stopped at the cafe and got a tuna wrap and cheese board. The food was a bit overpriced but I went into it kinda expecting that 🤷🏼‍♀️My favorite part of the spa was the aqua level, the one thousand and one nights steam room was INCREDIBLE. I have already told all of my friends about this experience and we started planning our next trip before we even left.My only regret was only doing 3 hours and not the whole day. Book your trip now 🤩

A relaxing spa experience in the harbor of NYC. You can check in for different lengths of visits, 3-hr, 5-hr, or unlimited. The spa is spread through two different buildings and it’s easy to get lost. Meander through the various environments - scented steams, Vichy shower, and other “wet” room are on the lower level. There are “dry” environments on the Wellness Path to 3rd floor. While going between the floors, leaving phones in our assigned lockers, we took dips in the heated outdoor pool. Such a treat to take in the amazing view of downtown skyline and have a cocktail or snack. The calm is regularly broken by the sound of harbor traffic and helicopters… so many helicopters. But still, we’re New Yorkers, noise is part of our DNA.

QC NY SPA is my last resort when it comes to spas it’s located on governors island which is so cool as for the price for the spa for 5 hours it’s about $100-up depending on the day and time you choose! Me personally , your just paying for the viewsIt’s a year round outdoor spa . The pools are heated and in the winter they have these cute little heated cabins that have day beds a fire place also looking over the water .you can purchase lite snacks and alcoholic drinks.There are rooms to relax in on the inside, there are also massage packages and a few saunas also overlooking the water with an amazing view. Perfect place for a summer day or night out!!! And it’s smells so good soon as you check in so relaxing oooo and when u open your locker there is a welcome bag with a robe in it . Lock room is soooo nice and clean and comfortable to be in .

Worth all of the hype. The steam room? The Vichy showers? The underwater pool music? Leave your phone in the lockers, put your card on your wristband, and try everything. You have nothing to lose. You can also wait until it’s someone’s birthday to take advantage of the buy one, get one free offer for two people!

The general spa area was fine, you got what you paid for. The massages were terrible considering what we were paying, you’re hearing all the outside noises and they barely “massaged” us at all, regardless of it being a light tissue massage or not. Made a complaint and they just apologized and did nothing.Edit: They replied with a copy and paste response and offered no reimbursements.

I have mixed feelings about this place. Getting to Governor’s island was easy. The grounds and the views are quite beautiful, but it really wasn’t the experience we were expecting.If it’s your first visit, the staff checking you in should explain what’s available on each floor. While the changing rooms are nice enough, the lockers are very sensitive and you might have to fight with it to lock. Some of the spaces felt quite gimmicky. Like, do we really need a room that is just wallpaper pasted upside down? No…. Give us bigger saunas. Also, if you’re expecting a relaxing experience, don’t go. The water related spaces are overcrowded and loud. This feels more like an expensive public bath house than a relaxing spa.

Visited this spa for a birthday so got half off. Price for full day with 25 min massage was $289 with tax and tip.First here are the parts that exceeded my expectations.1. There are lots of citrus and mint water stations throughout the spa nice touch.2. There are two outdoor pools which are very clean3. 4 or 5 dry saunas with different themes.4 very few rules like other spas its rather laid back. Just no sandals or drinks in dry sauna.4 I really enjoyed the scrub and wet sauna it was a nice touch but you need to figure out the routine and order yourself.Here is where I was disappointed esp at a price point of $125 to $160 per person.1 poor first impressions.The first thing you are hit with upon arrival is a legal document and a long line.. Since everybody has to arrive via ferry, there’s literally a boatload of people arriving at the same time, but there was only one person or two people at the check-in to get everyone settled in, take payment, etc. The wait was about 20 min. They should use this check in time better. Provide a run down of the facility maybe a map. No one really explained how best to use the spa and this would be the perfect time to do so.Also the spa for a Thursday was pretty crowded. I feel like it was over crowded so dont expect a semi private experience because your on govoners island.2. Everyone wants to eat at once and there was only one cafe open. So there was a really long line for food. One salad and 2 drinks was $61 so expect to pay four star restaurants prices for avg spa food.3. There are not enough chairs for everyone at the pool. After noon there were well over 50 people in the pool and only about 20 chairs. So if you want to eat outside or sit by the pool you cant. Also there are no umbrellas or any shade from the sun. I got totally sunburnt. This is probably by design to prevent people from staying long.4 the mens area has only 2 toilets and no extras. When you arrive you most likely have to use the restroom and since 10 other guys also have to use it you need to wait for one to open up. Wish there were more than 2 toilets in the entire spa and twish they had basics like qtips and tissues. I expect qtips for $125 price point.

To be completely honest the best part of this was the ferry ride and the view of the skyline. I felt zero relaxation as there was zero type of guidance on how to get around the spa, reaching the locker room was chaotic the only time I saw employees was to check in and make purchases at the bar that’s btw very limited with drinks starting at $18 for what you may as well call juice. Everyone seemed lost. The facilities where however very clean but I felt like I was at the gym without knowing what any of the machines where for as there was no instructions and everything was very unclear I spent most of the time lost and looking for activities the best part is by far the outside heated pool

Massage was mediocre, directions were atrocious, everything was overcrowded even on a Monday. Felt more like a pool at a casino resort than a spa. Bars were backed up, service was slow and employees were vocal about their disdain for the visitors. Amenities were lacking in every regard. If you want a view of the city that’s nice, but if you want shade try and get one of the few bungalows that don’t have broken pieces that don’t even allow for shade, but if you aren’t there early good luck. Not worth the money whatsoever. Do not go.

Great relaxing experience!!! Wonderful service. Super nice ambience. The masseuse was spot on! Its the perfect getaway from NYC at a reasonable price. Book it in advance and preferably in the morning - I got super lucky and was able to get in as I got there, but when I was coming out the line was extremely long and no walk-ins. A Hidden Gem

While there is so much potential for QC, there was consistently things that were disappointing and not the caliber you would expect.starting with the check-in process- it was a mess. I’m not sure why they didn’t have us didn’t just sign all the forms prior to coming. it felt like a waste of time, and they told us that if we get our robes wet, we would be charged $5. then at the end, we realized that this wasn’t true. I was bewildered that staff would be trained to say that…the signs are AWFUL… like you never know where you’re going and we had to ask people like 5 different times where the infrared room was. it was like a maze in like the backrooms of someone’s dream.The saunas and various rooms were nice and there was a lot of variations. I do think the temperature of the saunas were not hot enough personally, but also the temperature of the rooms were basically all the same. They should have saunas of various hotness for people who want hotter vs. cooler. Also, the worst part was the mud that was trekked into the bottom floor from outdoors, because people wore the same slippers through the grass into the saunas/steam rooms.the food situation was also rough… there was basically no options and no one really wants to eat a sandwich on a spa day. i think they should have lighter fare like smoothies, acai bowls, soup, and maybe a board with spreads/dips.

The reviews were very confusing so I was reluctant to visit this spa. I am so glad I came to see what an amazing place this is for myself. From the moment I arrived, I fell in love. I legit felt like I travelled to another country. A cute getaway vibe was exactly what I needed. I commend this spa for the aromatherapy. It smelled so good!!! Infused water containers were conveniently placed through out the spa and small snacks. The only con was I needed to be there longer but I couldn’t. I came on a holiday so the closing hours were advertised as 6pm with a 7pm ferry but they start wrapping you up at 5:20pm to catch the 6pm ferry so please be aware of that.Other than that the massage was amazing. I love the robe, towels, and slippers provided. You can get a larger size when requested. It literally gave hotel vibes especially with the relaxation rooms. I also encourage coming here on a non busy day. It was so empty that I felt like I had a private mansion to myself.I have nothing but great things to say about this spa. Im sad I didn’t give this place a chance sooner but I will definitely be back to spend more money! It is pricey but its also a small vacation away from the city. I think its worth every dime!!!

Definitely a splurge but every person we spoke to was so kind and friendly. Some of the best views of NYC.

Do not waste your time and money! Unpleasant time at the spa. Power went out 20 minutes after we arrived, got stuck in the elevator for a while and did not get a refund even though all of this happened and we did not get to use any of the amenities, in fact not even an answer from them. Never going back, also it is really full, not relaxing as there are many noises by the pool and you are lucky if you find a spot, also costumer service not great or as expected.There are many other spas better quality for what you pay.Do not recommend.

The spa is nice, but there’s definitely room for improvement. First of all: the wait when you arrive. Since everybody has to arrive via ferry, there’s literally a boatload of people arriving at the same time, but there was only one person at the check-in to get everyone settled in, take payment, etc. This is something that can be fixed easily if you just add additional staff there every time a ferry arrives. A 30-min wait to begin our spa day was not a great start to the experience.We also didn’t get a proper rundown about the facilities, and since signage is poor throughout the property, we didn’t even find all of the saunas (stumbled upon a couple by chance while we checked out the bistro!).The pools and relaxation rooms are very nice, and completely empty in the morning when we arrived. I recommend arriving early (and on a weekday) if you’re looking for tranquility - when we came back outside in the afternoon to relax by the pool, all the loungers were full. I can only imagine how busy weekends get.As for the bistro - I wish they’d have some smaller snacks on the menu.. I wasn’t hungry enough for any of the $24 meals but would’ve enjoyed a coffee & a croissant or a fruit salad.Another thing that can be improved easily: more drinking water. After a couple of sauna runs we were in need of some water but couldn’t find any around that area (we eventually found drinking water in the bistro and in one of the relaxation rooms).I’m listing all the things that can be improved in the hope of someone at QC reading this and make some adjustments, but I also want to say that overall the spa is definitely an enjoyable experience and I’d go back. It’s a great (and quick and easy!) escape from the city & I felt 100% recharged.

I was initially very excited about spending the afternoon at QC, but immediately upon entering, I was met with disappointment. It was not a calm spa-atmosphere by any means. It was hectic with crowds of people, not enough employees helping guests, and it wasnt clear where we should go and what we should do as first-timers. Each of the saunas/steam rooms were over-crowded with guests who didnt know how to follow spa-etiquette (loud talking & laughing, leaving sauna doors open, etc.). There also was no distinct difference between the different amenities.Overall, the facility is nice and it has great potential, but it was so over crowded, I felt like a lost puppy, and there wasnt enough staff to help guide guests.

I question the hygiene of this place. Opened my nicely folded towel and found this big green mold on it, also saw areas of yellow stain on my rope. Told the staff about it and got the most cold treatment, questioning me when I found the stains as if I was trying to scam them. They eventually gave me new towels and ropes but never an apology. Other than that, the view is good but some luxury apartment building’s rooftop pools can be better. Locker rooms are packed with people even on a cloudy/rainy day. QC Milan is my absolute favorite spa so I had my expectations high for this location. Unfortunately QC NY does not live up to its name.

DO NOT COME HERE. Absolute waste of money for overcrowded, poorly run, and shoddy facilities.If you buy a day or afternoon pass, you will NOT get a seat on the weekend unless you come right at opening. They have a VERY small number of cabanas/lounge seats that people camp out on starting early in the morning. The vast majority of seating consists of uncomfortable upright lawn chairs — and since they do not control capacity, you’ll have trouble getting one of those too. Worse, even if you manage to snag a seat, there is no guarantee you will keep it — if you leave for more than 15 minutes to use the pool or sauna, they have an informal policy (voiced to us by multiple staff members, including the onsite manager) that they will remove your items from your seating. And the pools themselves are uncomfortably (and disgustingly) crowded. The locker rooms are way too small for the number of people they let in, leaving an uncomfortably packed changing situation. (Truly elbow to elbow with naked strangers). The facilities do not feel luxurious at all, especially shocking given the high price tag.The customer service was also atrocious. I spent 25 minutes looking for a lounge seat before coming up empty, going to the front desk, and asking if I could simply leave and get my money back. They told me they do not do refunds and furthermore would not refund me because they “saw me using the facilities.” (The only thing I had done at this point was change into a swimsuit and wander around looking for a chair before giving up.) They told me my only option was to sit in an upright lawn chair in a separate area away from the pool with one comped drink after conning me out of nearly $200 — after I hauled myself all the way to Governors Island.This place is an absolute scam and such atrocious value for money. I recommend Aire, Bathhouse, or quite literally anywhere else before I recommend wasting your time or money here.

Well kept place, friendly professional staff at reception, and the views are beautiful like the photos.Only thing I can recommend is implementing a policy guests having to shower before the use of saunas. Some of the people smelt sour and rotten, can be very disturbing while enjoying the beautiful serene space.

A relaxed oasis in the largest natural harbor in the world. The outdoor pools are the real draw, the inside facilities are nice but not expansive. Food is good but $25+ for a sandwich, it’s easy to spend a ton of money if you’re there for the day. Love that they give you a bag to carry your things around in, pro-tip is to bring a granola bar or two, and a water bottle so you can fill up at the water stations.

Overall great saunas, steam rooms and pools. All very clean and well maintained, but the provided robes and sandals felt cheap and take away from the luxury. There are spaces where construction is not quite done, really transporting you out of the experience. You can’t beat the view. At the same time, the view comes w helicopters which are sometimes loud. It’s a solid spa with lots of options for relaxing rooms, abundant and very nice skin products and good snacks. If I were to do it again I would get the five hour pass, no massage and spend more time in the saunas and steam rooms.

I love my experience at QC NY SPA, I went there with my family had to take a ferry to get there which was completary after booking for my birthday and so was my entrance. The two other guest had to pay. We enjoyed a day of relaxation with a spectacular backdrop of Manhattan. As we registered we were gretted by this amazing aroma unique to the NySpa. I got complimentary creams it was my birthday gift. We headed to lockerooms and our experience began. All the rooms and delicately decorated there are attendant on each floor ready to help you or offer you water. Overall this is a hidden Oasis in the bustling or NY.

Fun and relaxing day out! Got the evening package on a summer weekday which was so worth it.I also did the massage which was relaxing but rather pricey and nothing very special. The maximum massage time is 50 mins.There are free snacks (dried fruits, nuts), cut watermelon and water easily available throughout the premises.