Puff N Play Panama City

I come here as a regular. The experience is usually nice. The last two experiences have not been so good. The lady behind the counter seems like she wishes she wasnt there. This store is my usual spot for my purchases but I wish the staff were friendlier.

First experience VERY DISAPPOINTEDUse the beach location all the time, LOVE beach location. Panama City location, however, I waited 10 minutes completely ignored. The worker was weighing up weed for some dude(only other guy in there) after 10 minutes, the guy looks up at me clearly annoyed I’m still in there??? He says, “ma’am I’m gonna be a while you can go”So, I was denied business for this dude to serve up some weed. I just moved by this location and love the other one, but this experience has me pretty annoyed. Save your time and go to cloud 9!!!

Great shop and great owner and staff. Only the best for me. Where to go for sure

Only vape store Ill be going to from now on! The store was so clean and products were arranged so neatly and made shopping experience enjoyable! Im really loving my purchases. They also have a huge selection on Tobacco products as well! The customer service from the guy working today was a 10/10 so Ill definitely be returning to this shop and telling friends about it!!!!

Couple months ago I use to come in here all the time. People were so helpful, friendly. Id spend $100/Visit. Went in yesterday, chick behind the counter had the worst attitude bro. Lol. I just walked out. #Findsomehappiness

Great customer service made me really feel welcome

Everything you want for your Vaping needs...Welcoming and Friendly place..

Just went in, was really disappointed by their merchandise and their enforcement of their “policy” I understand no refund or exchange but not even willing to offer a discount of some sort due to “assumptions” I had my receipt with my time stamp which was Monday and I tried to charge it on Thrusday and Friday didn’t work however since I could only come in today due to my work schedule the employee said that sounds like it could be my fault and I should’ve checked it in the store to see if it charged. He said that’s their policy to check the vape and charger before leaving which I never once has been told by anyone there and that it should “really be common sense” Well sir it’s not common sense to all people especially when they just started switching to vaping on Monday. Anyway I bought a new one since I was already there and I asked to see if I could check to charge since it’s their policy and they didn’t have charger so how can they except this policy to be enforced if not supported by the own business and it’s employees. The guy was just doing his job I understand that and it’s only a vape just wish it’s handled better for in the future because I have a feeling this might be a reoccurring issue since the vape I just bought today is also not charging but no point of bringing it in anymore or my business. One stars for the dude keeping a calm mannerThe vape I bought is Lost Mary Spearmint so definitely don’t recommend that brand or flavor

3 stars because of previous experiences. Would have been 5 is not for this experience. I usually have a great experience and come every 2 weeks.. I get pretty much the same things and always was same prices.not today. I WAS CHARGED 30.00 more then usual and told that the price was not the same as athe other I asked ok so can youshow me the prices. I told there was no prices.i was well there js a price on that one that showed the prices per ounces. Well mam its not the same. I explained that I had gotten the exact same thing 2 weeks ago and it was the same as always. I always mix the flavors and always get the same ounces and the same prices. Why is it different now. Id to buy it even though it cost 30 00 more then I usually pay. I am not happy

Im so glad I stopped at this shop. I had been unable to find a specific coil for a few days and they didnt have it either, so Johnny recommended a disposable tank. I was so happy that he mentioned this. For those like me that have no clue that these even existed, it is a plastic tank with a coil loaded in it. This is convenient for times when you may break a tank and dont have an immediate replaceable glass or if you need a hard-to-find coil and have to vape before you can locate one! Very friendly service, they have a great selection of items, and even a rewards club!

Decent selection, friendly staff with an grrat customer experienceThey didnt have what we were looking for, however they went out of there way to help us find another place that did.

I was instantly greeted and helped, I wish I had gotten his name, but he was incredibly helpful and he asked so many questions, making sure I knew what I wanted. I will definitely come back.

That dang Johnny Chiim got me right. Sold me some cigarillos and made sure they weren’t dried out or crunchy. Great customer service!!!

Got a new pen today! Basic but thats what I wanted! Nice store!

Its really nice. New store on Transmitter

My regular vape store where I get my CBD cartridges closes at 8 and they literally locked the door as I was getting out at 758. I only wanted to get one cart and the one I get is NOT cheap well needless to say I was upset, so I remembered seeing this as I was driving to work but didnt know if it was open well me and my husband came in and let me start off by saying I REALLY like the look and atmosphere. I really LOVE how the wall of vape juices, disposables, CBD cartridges and disposables are all in groups instead of the chaos of everything mixed together. From someone with SEVERE ADHD and OCD that in itself made my experience top notch!!!!! Also the prices are VERY fair and reasonable and I love they have an app that after you spend so much you get a discount. I will be back. Its hard to get me to go away from a comfort zone but this is definitely one time Im so very happy I did.

Johnny was extremely helpful today with my purchases. I think I have found my favorite head shop!!

Bought disposable here overall terrible experience for a vape shop. The vape we bought literally stop working when we got in the car and went back in he said sorry no refunds never will go back here and I recommend anybody who likes disposables don’t go here

Johnny is the best . he always helps me and he is always great and greets me when i come in .

Very high priced . Staff was friendly .

Owner is very kind. Good selection for all of my needs. Lots of delta 8 products

Zack was extremely knowledgeable! Definitely will be back & will pass the word!

The staff is the best

Service was great ask for Jessica she’s the best

Jessica sims was amazing helped me find exactly what I needed

My go to! Johnny and everyone else are amazing!

Horrible breath air l+ratio for stealing ipuffnplay

Always helpful and good products.

Best price on vapes

Very nice, helpful and polite employee.

My go-to spot for my bad nicotine habit 🫡😂

Friendly service. Very helpful

Super friendly and helpful staff

Amanda was extremely helpful!

Great customer service

Nice helpful staff

Amazing

My new go to spot!

5 stars 10/10

Professional info