Alexis and Mel are the best! Alexis was on top of it right when I walked in, as well as every other customer that walked in while I was in the store. They really know their stuff. Alexis and Mel are the reason why I love coming back to this store. 100% if I could give 10 stars I would in a heart beat! Good job Alexis!
Amiras customer service is above and beyond. I couldn’t make up my mind on the flavor juice for the week and took a step back to ponder this difficult predicament. Other customers had now walked in and she rightfully helped them out. Both customers she welcomed into the store and offered into great detail a newer flavor profile to a request of their own individual needs. The only reason I noticed both interactions so closely was I as well am in the service industry and noticed the products offered were one of my possible choices of the night. I would recommend all to stop by the store when looking for that fully stocked outpost of Vape and vape accessories and amazing customer service to all. Cheers.
First time in. Couldn’t have asked for a more wonderful experience. Rob was more than willing to take the time to explain any question I had in great detail. Extremely helpful. I will definitely be sending all my friends here, and you absolutely gained a new, loyal customer based off of this one experience. Thanks Rob!
Rob has always been very helpful. The rest of the staff have also been very nice and friendly as well. This is my go to vape shop. In fact, there are times when they have run out of certain things temporarily such as my preferred vape juice and I choose to come back when they have it back in stock (which is usually no longer than a day or two) just to show my support for the store and for their service. Outstanding customer service is the most important thing to be able to offer in addition to solid vape devices.
The place had great prices and lots of selection and the girl that helped was amazing her name was Amira I would definitely come back she was so sweet and helpful.
Amazing customer service from Robert today. Came in with my friend and had a great time and very supportive staff to help me with my questions! And it’s super clean in here
Well Well Well. What can I say about this store. This shop feels like a second home to me. The WOMEN led vape shop has become a safe haven for me and the girls have become friends that I like to see on a regular basis. The brands they carry and the selection they have is the best in the valley. The shop is always spotless and clean. Highly recommend. I don’t shop anywhere else anymore and haven’t for a long time. MEL IS THE BEST ♥️♥️♥️
A great shop. Always clean and everyone that works here is fantastic. Austin used to be my go to guy but he abandoned me and went on to bigger better things. Mel stepped up and has filled that giant void. Shes very personable, great customer service and always makes me feel welcomed. Shes amazing! This place will always get my business!
My experience at Red Star was a pleasant and surprisingly informative. Amira was sweet and knowledgeable. The girl has patience!! Professional . Thank you 😁
Just went to grab some more juice and Mel was absolutely amazing! So kind and very helpful, you go girl! 🖤
Srsly ...best customer service from a business I have received in FOREVER. The three cheerful employees not only helped me sort out my new vape, but didnt make me feel stupid for some of my basic questions. It was obvious that my happiness with the products I purchased from the company online was their number 1 priority. I cant recommend this shop enough to anyone needing to pick up quality supplies or someone, like me, new to the vape game. Thank you for being AMAZING!!!!
My favorite Vape shop in the Valley!!! Rob, Mel and the team are always crazy friendly and helpful!!!
I wanna shout out Mel, Amira, and rob for always helping us out and giving us there opinions with respect and understanding and there all just epic employees making everyone feel welcome and happy!!!!!
Mel helped me. She was great, friendly and super helpful. The staffing here is wonderful always friend and very knowledgeable.
Mel was super helpful with helping me choose the right flavor and style of pod so I get that more of that throat hit
My husband and I went there and the girl working was Amira she was helpful and was so super sweet!!!
Rob is an absolute legend. Helped me with everything. Was very helpful and answered all my questions.
This place is my go-to whenever I need my favorite juice. They’ve always got it. The manager Mel is the one I usually end up seeing and she’s so friendly, knowledgeable and always knows exactly what I need! The red star family still gives off that local family vibe as it did when I first started coming here almost 6 years ago! 5 stars always!!
This is my favorite and go-to Red Star location. There are two closer to my home, but I go out of my way to come here because the customer service is better. Also, Amira is the absolute best! She’s so sweet and always helps me and talks to me very personably. I’m always excited when she’s there when I come in.
Amira was great, helpful and always smiling even though I could imagine it probably gets pretty boring in there at times
Love this shop! Been coming here for 7+ years and the staff have always been top notch.
Amira was very helpful. Tried out a couple new flavors of Dispo Bar at her recommendation. Thanks!
Mel and Rob are awesome! I always come to this Red Star for all of my vape necessities
I had the best customer service from Rob at Red Star Vapor! I had some issues with a new mod I had purchased and Rob came up with the solution to help me out! Rob was courteous, kind, patient and a great listener! He didn’t just try to upsell me! Because of Rob, this is the only Vape store I will shop! 10/10 experience!
I love this vape shop. Amaria was very helpful and kind when I was asking questions about certain vapes and flavors. The shop is very clean and organized as well!
Quality juice, friendly staff and great prices. These are the reasons I only get vape supplies from Red star. After vaping for 10 years I have been disappointed by smoke shops and gas stations every time Im in a pinch and just need some juice. Not only that. The staff here are always in a great mood. Mel always steps up and handles any issues. Rob is easy going and enjoyable to talk to. And Amira is sweet as a button and always has a smile on her face. Overall the great staff and great products keep me coming back.
Rob was great and was patiently helping me the entire time. Will definitely be back.l!
Best vape store with the best employees. Great selection and the store is easy to locate. Every time I come here I feel welcomed.
Such amazing staff! Always quick to help and awesome environment to be around! Perfect service here! Will definitely be coming back to this location!
Rob hooked me up and Lead me in the right direction into trying a new juice and Mel backed him up def a place to stop if you have any questions about what to get!!
I dont live near any of the shops but always plan accordingly to stop there when Im in the area. Its the only store Ill shop at. Every staff member at every store has consistently been knowledgeable, receptive, and make good suggestions based on our conversations.
Amira was very helpful getting me everything I needed. Would highly recommend.
My favorite of the shops! Always super helpful and Rob was wonderful at answering all my questions!
Amira helped me find something new that I would like after just moving to the are! Very helpful
Mel was fricken awesome !!! so helpful great customer service
Amazing shop they have a big selection and the women running it was so personable & knowledgable, helped me find a few things. I will certainly be back!
Amira is an absolute doll and helps me out with anything and any coil I need. Even if she doesn’t know the device she looks it up to make sure she gets the right coil, and even if it isn’t then after I buy it I can return it and get the right one for free!
Im really wary of buying an expensive bottle of juice and then finding out I hate it. Its happened so many times before, but these guys have never steered me wrong when I ask for recommendations.The store is clean, the staff is nice, Im always in and out fast and it doesnt look like the Russian mob is operating out of the back. In my estimation, one of the best vape shops around.
I love this store ,all the staff is great but theres 1gal that always is there when I go in and shes super friendly and so helpful her name is Amira, Redstar Vapor is lucky to have her working for them,shes professional&sweet. Ask for her if you go in there shell help you for sure.
I was in today the 29th of Nov. I had two young people help me. They went above and beyond to help me. This is really something in this day and age. They explained all the thing I needed to know without making me feel dumb. They were so helpful. To the owners hold on to these two, they will bring business into your store and make people come back. I know I will. Maybe something EXTRA in their paychecks. $$ Five starsAnn Chzpman
Love Red Star!! Awesome atmosphere! Melissa is always super helpful and friendly!! This is the only shop I come to!
Always a pleasure shopping here! All the employees are super friendly, helpful and knowledgeable. Rob is particularly attentive, friendly and easy to talk to. (He’s easy on the eyes too 🤭)
Robs the man! Always takes care of me. I recommend this red star above all the rest!
Mel & Amira, is unbelievably helpful saves time because they remember people and faces so youre in and out they know what you want before you ask for it once you order it a couple of times. Its customer service you dont see much these days.
Amazing Staff, Service and Selection! Red Star Vapor & CBD Never Disappoints. Tell em Sean Sent Ya!
Rob is the best, he always helps me with a smile!
Great people! Shop is always clean and staff helpful. Love red star.
Very helpful and nice to talk to as well most definitely would come back again 😁Thankyou Mel😁😁😁
This shop has an excellent line of house juices, and they always have my Falcon coils in stock. They have excellent customer service, every employee I’ve encountered has been super patient and helpful (I’m picky when it comes to juices) Austin and Nicole helped me out today and they were both awesome. Definitely check out this shop, it’s worth your time.
Katie B is the best! She’s always smiling and super happy to assist! It makes coming in to the shop enjoyable! Great customer service is willingness to help and that’s exactly how she is. Thanks for your excellent customer service, Red Star. You are all pretty amazing!
Dude, okay. Mel is probably the coolest person in the whole world and I always enjoy my experiences when shes there. Like this one time, a guy was tryna jack a car and she busted out the store and knocked him out in one blow. I was like WOOOAHHH SHES SO COOL . And another time , I was wearing candy corn colors , and she totally noticed I was wearing candy corn colors and she said Hey , you dressed like candy corn! LIKE HELL YEAH MAN I DID THANK YOU VERY MUCH. She always makes me feel welcome. Like this one time I was runnin late to work but needed that juice ya feel me, and I came in and she totally already knew me by name and the exact juice I needed , like she LISTENNS to her customers man. And another time like , I was chewing gum and I came in and she said this seriously hilarious joke and I laughed so hard I inhaled my gum and started choking and she pulled that movie stunt slide across and gave me the Heimlich and I could breathe again like she saved ma life dawg and sold me the best juice afterwards. So like dont hesitate to stop by this tubular vape store and be sure to thank Mel for her service to this awesome place
Great service!!! Rob is the man! Extremely helpful! The whole staff always comes to my aid when needed vape juice or the device itself! Highly recommend!!
Mel and Rob are the best! This shop is clean, and they are very friendly.
Have had great experiences every time Ive stopped by. Austin has been ultra helpful, very knowledge & all around good guy. Highly recommend Red Star!
I have been coming to this location for a little over a year and I have seen many employees come and go. They all have been great but I cannot say enough about how Selena and Doris both go above and beyond to provide the best service ever! They are both personable, friendly, and professional. You should definitely give them both a raise because employees like them come few and far in between!!
I have been going to this location for several years now and I have to say that the customer service and the products have always been excellent. The employees are always knowledgeable about their products and very friendly. I stopped in today because I was having an issue with a product I purchased there and Austin was top tier. He not only helped me to resolve the issue but cemented the reason why this shop is always my only stop for anything vape related! -Rob
Austin does a comprehensive job at personalizing your visit each time. He’s great at suggesting new flavors or strengths based on the vape you have or what you’re looking for. He’s always spot on with his suggestions. Gets me in and out the door quick and is seriously awesome.
With employees like Austin, Mel, and Amira, Im surprised the other vape stores are not complaining more loudly about so much talent and good customer service being concentrated at one vape store. This is the shop you want to visit when you need vaping gear or product knowledge.
Selena is an amazing employee she goes above and beyond for her customers! She has an amazing personality. She is so great with people! Always friendly! Also the place is always clean. All around great staff. I would 100% recommend this place to others! :)
This is my go to shop for all of my vaping needs. Staff is friendly and professional. Prices are great, lots of specials. Mel helped me the last couple visits and is awesome!
I went into the store at 4022 Greenway with no idea of what would work for me. Brendan was extremely knowledgeable and helpful. After asking questions, he set me up with a system that I am thrilled with. I definitely will be a repeat customer.
Great place to go for all your vape needs. Amazing customer service great people. Most recommended won’t go anywhere else. MEL has amazing costumer service and is always polite and courtesy. Every time I come here every is so polite and easy to talk too.
Great selection and comfy atmosphere. Prices were just right for the variety they sold and theyre also staffed by some of the friendliest and knowledgeable reps you could hope for.Highly recommended, especially if youre a first time vaper, theyll take care of you.
This location always welcomes me everytime I walk in. Any questions I have with a device or juices Mel always is helpful and honest!! Greatly appreciate this store!!
Austin is extremely helpful and courteous. I love this shop over all the rest because of how friendly and welcoming everyone is. As a new vaper, they’ve been so informative.
This store is great, they are kind and knowledgeable! Gotta try their house juice! it’s bomb!
Red Star Vapor is by far my favorite place to shop for vapes. Went here tonight and spoke with Austin, who gave some awesome assistance. Definitely recommend this place to all who are looking for a go to place to shop.
Amira at redstar vapor is wonderful Im glad shes there to help me with my purchases ,shes very knowledgable & professional & sweet
Amazing, kind, and helpful workers! Ari is a rockstar with not only great ink but so full of knowledge on what best fits you! Def recommend and will make the drive to this location to support them :)
The first time I came in this location, I wasn’t expecting the amazing customer service I received it was late just a manager named Dorris who was absolutely amazing!! She was sweet, helpful and just made me feel good about purchasing their products. I’ve been to about 3-4 locations and this one I drive out of my way to go to for the service! The location with all men working was the worst!!! Won’t be going back to that one, bad attitudes and not friendly so Dorris I will see you again for those deals and thank you again for such an amazing shopping experience that will keep me coming back!
Doris and Selena at this location were amazing. They helped my boyfriend and I in a timely fashion, gave us amazing recommendations and had amazing customer service! They got us exactly what we wanted, and more. They made us feel welcomed and payed attention to our needs, and we WILL be coming back again, thanks to them! ❤️
Mel is always helpful & knowledgeable. Always friendly.
Austin and Nicole were extremely knowledgeable, friendly and helpful. No pressure, no up-sells, just great customer service from down to Earth people.
I have to make an edit. We just went today and Austin and Mel were AMAZING! Austin is super helpful and he knows the inventory well. He didnt try to upsell me and just listened to what I needed. I ended up spending a lot more than anticipated,but worth every penny!!!This shop is great! Jamie and Zach are very helpful and knowledgeable about the RDA that I purchased from them. What is nice is they were very patient with me, since RDAs are not as popular. We had been to 4 other stores and some were helpful, but most were not. I would highly recommend them to anyone that needs a good vape shop!Great experience and would give more stars if I could!
Highly recommend! Almost always deal with Rob who is always friendly, knowledgeable and helpful. Never have had a bad experience!
Austin and Brendon are what keep me coming back! Their knowledge and patience are remarkable. Thank you guys for always making this such a great experience. You truly know what the meaning of Customer Experience means.
I love this store. My go-to location. I love the staff, prices arent bad, and everyone is always helpful when wanting to try something new! Get the reward program it has helped me be able to try new items!
Great clean store, always friendly and helpful! They always know how to help.
I love going here! Amazing juices and Selena is always helpful! She answers any and all questions I may have and if I need a coil but can’t remember which one I need she is always so patient and helps me make sure I get the correct one! I will continue to come to this location!
This vape shop has a great selection of flavors to choose from. Its also in a great location, and is much nicer inside than most places Ive been to, and the staff there is great as well.
Brendon and Jordan are awesome! This was my first time in this shop and I am super impressed! I was greeting immediately upon entering the shop. The gentlemen working there were quick and efficient while being friendly and thorough. I am recently back into the vape scene after some years away and I knew what I wanted. I am not familiar with the latest products and Jordan was very friendly and helpful with assisting me in deciding which pod kit would suit my needs the best. After purchasing my new Vapresso XROS Nano Brendan took the time to go over all of the usage details with me before I ever left the shop. The customer service is great! I am definitely going to be a loyal customer and the best part is that it is super close to my house! Thank you so much.
The staff there is absolutely amazing! I love each and every one of them to pieces. They are all extremely knowledgeable about products. Plus they dont mind when i come in after a long day and just wana sit and chat after Ive purchased my product. Ive been to other shops and none of them compare to the fantastic staff at red star!
Mel and Robert are always so helpful when I come in. They are so knowledgeable and know what is best for me.
Had the best experience the other day. Ari helped me out and explained everything very thoroughly. She made sure I was fully informed and was the absolute friendliest. Definitely recommend.
Amira is a huge help and knows her stuff!! Will definitely be coming back.
This is the best vape store I she ever come to and believe me I searched long and hard. The staff is always amazing! Lena and Freddie are always willing to help me find the products I am looking for. They are top notch abs keep me coming back!! Thanks !!
This is my most favorite spot to come to, the service is always impeccable, from everyone, and I always drive out of my way to come to this location. In fact all of the Red Stars are absolutely wonderful. And Doris! She is unparalleled, brilliant, and so much appreciated. Thank you girl for always going above and beyond, being so attentive, creative, gracious, and always bringing your all in customer service and in your authenticity, I adore you and everyone else who works here. You guys are beyond appreciated, and forever recommended as the best vape shop.
Best selection and the nicest employees you’ll ever get! Good variety and great service! Selena was super helpful, knowledgeable and made my first visit super easy! Def coming back!
Absolutely awesome store. Everyone Ive encountered who works here is great. Theyre always helpful and knowledgeable. The selection can be overwhelming at first but just stick with what you know you like and go from there to try other flavors. Thanks Ben, Zach, Jamie and everyone else.
The service was great. I couldnt find the freemax Marvos coils I need anywhere and they didnt have any on the shelf. Most vape shops would just tell me no they dont have any and try and get me out the door so they can get back to their phone. Mel went above and beyond and checked the back of the shop twice and found a box of coils stashed in the back. I will be back to this location for sure.
I always have a great experience at this shop! Picked up a whole new rig today and Amira, who assisted me, was very knowledgable and helpful!
Great experience with professional attidiude, and most beautiful workers 😊 thankyou Cayley for your help with choosing a proper product for me, withount you I felt lost with all that devices etc and you gave me right advices which one will be the Best for me. Totally recommend this shop, mostly because of helpful workers, with beautiful smile and kindness to new customers! Wish u best and to all new customers: give Cayley some nice tip for her help 😊 (you are gorgeous btw😘)
Ari and Sam are great they ALWAYS help me out with flavors and information. Everyone here is great honestly. The best Red Star shop I don’t go to another one ! Def recommend
I’ve been to Red Star Vapors as my only vape store since I exited the Marine Corps and they have treated me just like family!!! Especially the workers they have great personality skills and actual information to give! They help you find a thing your potentially interested in and give you the full service!!! Perfect place to casually go and see what’s happening!
Absolutely love this location! Everyone here is super welcoming and kind, Austin and Nikole were able to answer all my questions and overall just made me feel super confident in what I was buying :~)
Doris and Celina were more then knowledgeable about all the products they carry and answered any questions I had with a smile! They rock,! Thus is my go to location for all the red stars. They stay open late and have the best prices around! 👍🏼 If your new to vaping get your first kit here..they also have the best flavors for e juice!
Was in Phoenix helping my grandma pack to make a cross country move. Went in to this location. Doris welcomed me like I was coming into her home. She was the most knowledgeable employee about the product that I have ever encountered. I know more about vapor than I have ever known before this trip. Thank you Doris for your kindness toward me. And thanks for the moving boxes. They really helped my grandma out.
Broke my bottle of juice in the hope that they would do something however i paid in cash now i made sure that i made a account this company however is amazing customer service is great just becareful with their house juice it is very easily to pop off and spill all over you.
Love the wide selection of flavors that all Red Star Vape shops have to offer. This specific location is always my go to though if another location is out of stock on my favorites. Great staff too! Selena is very knowledgeable with the wide flavor options and can help you out on finding the best juice to fit your taste buds or even find a decent set up. :)
The only company I go to for all my vaping needs. Great selection of juice and gear. Staff is always amazing!Update: This is the only Red Star Vapor I visit. The staff is always friendly and helpful, and they always have what I need!
With what is going on in the world it can be quite a challenge to run into people that are both patient, positive, and compassionate. I am so happy I came into the store today and met Selena. She has not only all three of these qualities but much, much more. Thank you so much Selena! The experience I had with you today insurance that I will be choosing this company for years to come.
Been to several Red Star locations and this one was fantastic. Selena in particular was super friendly, knowledgeable and helpful when purchasing products. Definitely will be back!
Adam and Mel are awesome. Always super helpful and knowledgeable. I’ve been to nearly all of their locations over the years and the 40th St location is hands down the best RedStar in the valley!
I love the atmosphere and the knowledge of everyone inside the store. Rob & Austin is super cool and practically knows what I get everytime! Thank you Rob & Austin! I come in just to see Rob and Austin they are sooo helpful!
Stopped in today to get some new salt nic and a new device. Rob and Selina were extremely helpful and provide some great conversation as well. It was a very pleasant visit. This is definitely my favorite Red Star location.
Hands down best vape spot. Just left having one of their awesome staff spend way more time and effort into getting my mod working again than necessary. I wish Id gotten their name but they know who they are! Haha.Amazing employees + Great house blend juice and prices, only shop Ill visit from now on. 😊
I went in for juice and a coil for my mod. I had an amazing experience with Selena and her coworkers. They were attentive and very detailed in the knowledge they had of their products. I will definitely be visiting again.
Came into the store today to inquire about CBD. A gentleman named Jordan helped me. He was very informative, and answered all my questions. The customer service was too notch. If you could only get that kind of service everywhere. Im a customer for life. Thanks Jordan, I appreciate you and your service, Nicole 😊
This red star was very nicely organized and one of the workers, Lena, was very helpful and answered all my questions and rang me up in a timely manner. She was super nice and very respectable. I will be visiting this place more often because of her.
Love this place! Great customer service, very knowledgeable, great prices and awesome tasting house juices
I always go to this Red Star Vapor for Mel she is always amazing and very kind.
Awesome place. Ive been to a lot of vape shops and I can say this is hands down the best place place Ive seen. Their selection of house juice is huge. Ive only tried a few but every recommendation was spot on and has not disappointed. I particularly love the honey bun and the fruit flood. The staff is laid back and does not judge for inexperienced vapers. The environment is nice and does not make me feel awkward which is a first for me. And their prices are pretty hard to beat. You will not be disappointed with this shop.
Great shop, always has exactly what I need, and the employees are super personable!
When our favorite custom flavor shop changed drastically due to the FDA regulations we decided to call around to other local shops. Red Star kept the same concept that we were looking for in custom juice. When we went in both guys were very friendly, helpful and informative on their new changes. Affordable and quick!
Selena was fantastic ! Very personable in the best way! friendly and the shop was super clean. Selena made sure i had everything i needed!! she deserves a raise! will come back !!
This is the best vape shop Ive been in since Ive been in Phoenix! Brandon, Benjamin and Quinn have been very helpful, kind and knowledgeable. They helped me get a new mod, and find my new favorite juice flavor. The store is clean and no matter how busy it feels like your getting focused one on one service. They took time to answer all of my questions and too time to help me find exactly what I needed. I never felt rushed or as if they were pushing product. Parking is ample, via, MasterCard, Discover and AMEX are accepted. So far I think Red Star has the best flavors in town.
Hands down one of the best shops in town. The guys who work there are always so friendly and helpful and willing to give suggestions. Whenever I have issues they are eager to help me and help me to understand my mod and the things that will work best for it. They have an amazing variety, great prices, and excellent customer service.
Hidden gem alert! I had the best experience here. I LOVE the Hyde disposable vape products and they had a massive selection. Got a 3300 draw that, upon first use at home, was a bad apple in the batch. Not only did they replace it with two Hyde products (the 3300s were sold out by the next day) but they came out to my truck and serviced me there because I had sleeping kidd.Thank you for the amazing service.
Just left the shop, I had a really good experience with Ryan! A funny and knowledgeable guy who is eager to help. If he went to a different smoke shop Id probably start going there! As far as the shop they have good flavors and good service.
This is the best location 40th St and Greenway. Austin and Rob are awesome! However, everyone at this location has always been very helpful! Thank You!!
Every other Red Star from Tucson to Phoenix has been great. This particular location is definitely not up to par. Came in at 3:50pm one employee was cleaning and the other was standing with their hands in their pockets. Tried to explain that the pdf scanner was not working and no effort to try and explain any of the product that might fit what I like.
I’m not in Arizona often, but when I am, I always come to red star. Freakin fantastic selection & a very welcoming environment, especially when Doris is around. She knows her stuff and will get you exactly what you need down to the letter
This is by far my favorite vape shop I’ve ever been too and I’ve been vaping for years the customer service from Selena ! She’s very friendly, very knowledgeable about the vaping industry with the tech mods, Vape juice, and cbd products ❤️ I feel at home with her ❤️ keep up the fantastic work and give that girl a RAISE she deserves it 🙏🏻❤️! Best experience ever, The only vape shop I go too in this state ❤️
Doris & Tristan were excellent representatives and answered every question I had. The juice I bought tastes great, and was priced much better than what I had to buy while living in New York. Highly recommend this store.
Selena is awesome!She is super helpful , willing to take her time to show you options. Has experience in the industry, so she gives great recommendations!Tell her Sierra sent you!
I came in today with no knowledge of vapes and how the work.The woman was super patient and educated me.She helped me pick a vape and juice that suits me perfect!I totally recommend this store for all your smoking needs.I will be back and send my friends their way!
Selena was the first person to greet me when I walked in. She was super helpful and very knowledgeable when it came to which device and liquid was perfect for my needs and I am EXTREMELY picky!! Besides me being picky, I absolutely love my device! You guy need to keep her around. I’ll be coming back. She was amazing! A million stars from me Selena!!!
Red Star is an awesome vape place! The customer service is awesome, Adam & Mel helped me today & couldn’t of been nicer. They were extremely knowledgeable & helped me get exactly what I needed! Thanks guys!
Great service and great options of everything vape related. Do not go to a smoke shops and get a lemon and ripped off. Red Star Vape is the best. I had an issue with the threading on my vape getting stuck. I brought I in and they showed me how to untwist it. Great service
Olivia is literally the most helpful person! I’ll keep coming back! She’s always so knowledgeable and caring.
Red star is my favorite vape shop. Always knowledgeable and great customer service! Austin is very personable and gives great recommendations.
They have the Best juice around! good prices, clean store, and friendly staff every time:) Austin helped me today, thank you! This is my go to vape store!
This is my favorite red star out of Arizona! The staff are always so helpful and knowledgeable! They take the time to help get what you want! Nick and Donny definitely deserve a shout out for always dealing with my questions! My boyfriend and I always take the time to go to this Red Star even after we moved farther away!
Friendly employees, but their prices are outrageous $$$. I can go down the street & get the exact same thing for half the cost.
Wow! This place is amazing. Such a great selection and very helpful staff, especially DORIS!!! She really makes you feel like family or like you’ve known her for a long time. She made my experience more than pleasurable. I walked out more knowledgeable because let me tell you, she knows her stuff! I’m kinda a noob to vaping since I quit smoking and she recommended the best stuff. And not in a pushy way at all. She was genuinely concerned that I walk away with exactly what I wanted. And I did. I realized I like the ice effect with melon flavors, my new novo mod with the apple watermelon ice juice is my new obsession. In conclusion. Go here, ask for Doris, and thank me later. Just like I want to thank Red Star Vapor and especially, Doris! Thank you :)
When you walk in it’s a very friendly place, they greet you with a smile on there face. They have so many options on flavors, vapes and so much more 10/10 highly recommended make sure you go when there employe with the name of Selena is there she is absolutely amazing
Everytime I go to the 40th and Greenway location they are always so nice and helpful! Ashton has helped me a couple times and he is great! Today he helped me with selecting a new vape, Ashton goes above and beyond.
Always had great customer service and friendly and helpful. Been coming here for about 3-4 years and have never had a bad visit, no matter who’s working.
Tarra was extremely helpful, friendly, and knowledgeable. I didnt know anything about vaping and Tarra patiently answered all of my questions. I asked for her help selecting equipment and I am more than happy with her suggestions which were not the most expensive.
Fantastic Service, Amazing Selection, Great Prices. The only thing I would say is that I wish there was more circulation in there, or that the ceiling fans were turned on because it was getting pretty cloudy in there. Still, the service was so great, it still gets a 5 star rating.
Mel is great. Super friendly, be careful if you have a sandwich though!
Selena is always so friendly, patient, and knowledgeable here! She always helps me get everything I need, and I always ask her what she recommends. I’m never disappointed when I come to this Redstar! Thank you Selena!!
Great customer service!! They are always fully stocked. I love this place!
Sam was more than helpful and was happy to assist me in finding the perfect vape, she definitely needs a raise!!! One of the friendliest people Ive met since moving here!
Come here all the time and love it. Amazing customer experience and always knowledgeable of their products. Highly recommend
These guys are the best in town! Always polite fast and helpful, and the products are top notch. I love the mother’s love juice!
Favorite vape shop, favorite location. Staff always knows how to help me, Austin answered every question I had. If you want a friendly environment as well as knowledgeable staff, stop by this location!
Came here because I made the decision to quit smoking cigarettes and thought that vaping would be the best bet. Ask a bunch of friends for advice and a lot of them recommended me this place. Some this location specifically. Quinn was the guy that we talked to. He asked for our budget and promised he would try to get as close as possible to it. We ended up going over budget, but completely without regret. We walked in with no knowledge of what we were getting into. He gave us a life lesson in 30 minutes! Its been 2 days since Ive been there. And I normally smoke around 5-7 cigarettes a day. I have smoked 3 since I met Quinn 2 days ago. And my last one tasted awful. My bf told me that despite his high stress job, he is much more relaxed. I want to thank you guys for being amazing at what you do. And Quinn personally for truly looking out for us and our needs.
This place has my all time favorite juice since I’ve started vaping. GHOST TOWN - If you have not tried it, I highly recommend you doing so! If you like blue raspberry and pineapple then you’ll love ghost town! Absolutely amazing!
Austin was a super great help. Very knowledgeable and kind to us on our first visit in.
Rob was super helpful and very knowledgeable. Really took the time to answer all questions. Go see Rob! He got you!
Been going here since I started vaping. Best house juice at better prices than anywhere else. Staff is helpful and will help you find a good flavor and pick out equipment. I recommend this to all my friends to get started and to try the juice! Reeses Cheesecake for the win!
Went in on a Friday night not busy! Wish the girl was more knowledgeable with vape devices and would not get frustrated with us asking questions. Good prices and good juice...staff not so much
Called them to ask about products I was looking for. Going from smoker to vape pen and wanted to upgrade to mod. After I told them what I was looking for, they pulled products aside for me. When I went in, I added some products I wanted, picked up what they set aside. Awesome customer service not just with setting the stuff aside, but also answered my silly basic questions. Great job!
I recommend Red Star to many people they are the best place I have found for my juices. Every person that works there gives 5 diamond service. They also have great prices and so many different flavors. This is the best place.
Selena was such a great help! I decided to quit smoking cold turkey and I wanted to check out vaping to help me with the transition. I knew nothing about vaping but Selena was so knowledgeable and helped me find everything I needed. She was so sweet and was never annoyed by million questions! I will definitely come back here! Thanks Selena!
Ive never had a bad experience when I go! Nick and Donny are awesome and are so helpful when Im needing questions answered!! Or just suggestions for that matter! Keep it up guys youre doin great 😁
I have been buying from this particular place for a long time now and I can say that Ashton Jordan and Rob are always there to help me with all my problems that I get from time to time they are excellent with customers and I never feel silly with any questions they do fix the problems. They are excellent and what they do. I will continue to shop there for all my vap needs because of them thank you. Cathy Ouellette
They have a good selection plus they are supper nice and friendly. Definitely would recommend
I tried Red Star for the 1st time today (6/19/20) and was helped by Zach. Friendly, knowledgeable, and patient are just a few of his attributes. Ended up walking out with a Drag Box 2, a Freemax tank, and several other items. Red Star has just gained another customer.
Amazing customer service from Austin and Mel here! They have a diverse amount of vapes which I love. Love it here!
Awesome place to go. Great pricing and awesome staff. I was new to vaping and the lady was patient and explained everything to me. Will be coming here from now on excellent customer service. Very pleased
Mel is super nice and was really helpful in finding what we were looking
Best vape shop around. Adam was super kind and helpful when I was trying to find a specific juice. All of the employees are extremely patient and willing to help you with any of your vape needs!
Selena was my sales lady and she very knowledgeable in capes and very pleasurable and friendly to have. She helped me with multiple question. Thank you Selena I’ll be back to see you soon
Donny and nick are awesome!! They do everything they can to answer all my questions ... they are soo helpful, and never make me feel rushed or like Im stupid for not knowing certain things... iam soo happy that I found this shop, will never go any where else !! =) they are the best
Not from here... I had a specific flavor I wanted. Other stores looked at me like I was nuts. Where as my husband likes a wide range. The staff here was friendly and amazing. We went home with exactly what we wanted.. cant wait to come visit again. Do you guys ship??
Wonderful experience, as always!! Great customer service from Austin and Brendan!! They helped me with new flavors and other options for vaping
10/10 recommend:Affordable prices, as well as a large selection of merchandise/flavors. The employees are super friendly and knowledgeable especially Selena.
Got several Tanks and Mods hereStaff is knowledgeable and great!They know their Juices!Specially if you don’t know what you want. Ask questions and question will be asked to find what you might like.
I would like to express my complete satisfaction with Red Star Vapor at 40th and Greenway. And give a special shoot out to Jamie Miller. I am always greeted by name and with cheerful alacrity. She knows exactly what I want. The coils, juice, and CBDs. She has me ready to go in record time, every time. She has earned me as a loyal customer.Lisa Howe
Cheyenne at the Red Star Vaper is the best, the team is great and they are really a big help and a great selection of products.
Great shop, all the custom flavors you can possibly imagine, and the service is awesome. Prices arent bad either. Joe is very helpful and super friendly, definitely appreciate great customer service.
Very small selection of what mainly appeared to be made up of generic Chinese glass. Had no full size water bubbling nectar collectors..Staff seemed nice and the store was clean!
Go here & ask for Doris. Not only is she super nice, but also incredibly knowledgeable about all the products available. She takes her time to answer all the questions & never makes you feel rushed or awkward.
Donny helped us out with a large order. He was very pacient and knowledgeable about all of the juices and vape models. I recommend red star for anyone looking for quality juice and quality customer service in the Phoenix area.
Love this store and all red star vapors! Ask for Mel @ this store she is awesome!
Wonderful place! Tried a few shops around after moving here and the other don’t compare to this place! Great prices, great vibe, great juice selection, and the guys there were very friendly and welcoming! Definitely will be back there
Awesome place with a chill vibe. Love the product and the dude behind the counter Austin, hes super friendly and knowledgeable about what hes selling, and just great to talk with.
I love coming to this smoke shop , always been good vibes variety of products that i like and people actually help you ! If you need help with anything ask for Lena she is the truth and nice !!!
I came in to the shop, and was warmly greeted by Brandon. We had a very nice conversation. Hes an excellent employee! Very friendly and knowledgeable :)
Decent prices, but I miss the old crew of employees. The ladies here now seem so disinterested and that really makes you feel like they just want you out of the store.
I have been loyal to this place for my last 5-6 different mods ($700+). I bought the new Orion and the manager told me, the coils lasted about 1-2 weeks with moderate vaping. Three days later, the coil was burnt out. I walked in there and let the manager know. His response was, “That’s life, you can buy another”. Needless to say, I did not feel like a valued customer. Given the Orion Coils are 3.5x the price of normal ones, it’s easy to see why I am frustrated.
Red star is without a doubt the best vape shop in Phoenix. The staff is amazing, and as a customer I am treated with the utmost respect. I have not found another vape shop that provides everything that I need. I can trust the staff on the expert opinions, and feel comfortable with any suggestions they give!
Hooked me up with a wax pen!! Its my first ever so the pink haired chick and the tatted long haired guy were very very helpful!! Definitely coming back here 😊 sorry I already hit my dab pen or Id type more lol
This is the 3rd time I’ve visited this location. None of the times did they have the product in stock that I buy from other locations. I even called before this time and they said it was in stock. He also tried to sell me a faulty cartridge, it was clearly cracked. I hadn’t even left the store, and the manager made it a big deal. I won’t be recommending this location. And I’ll use another store from now on. It was so cloudy inside that my eyes burned and it clouded my contacts up. Unacceptable.
I stopped by the other day to get my first vape and some juices there was a lady working named Selena working she was super nice and informative she made everything seem so simple and easy I highly recommend coming here and if you get the chance definitely ask for her!
I have been coming to this Redstar for a while now and I always get so happy when Selena is there to help me, she recommends the best tasting juice and always has what I need!
By far best vape shop around. Staff knows what they’re talking about and their selection on tanks, mods, juices and everything else cant really be beat by anyone else around the phx area. I wouldnt go anywhere else.
Selena is the bomb!She knew her stuff to a T, very helpful and could always tell she had a smile under her mask! She’s amazing!! This girl needs a raise!!
Helpful and friendly staff. Always in stock of what I need each time I stop by! Recommend redstar over all other shops.