Worst place ever am using a usb charger for my vape charged it 1time now it won’t charge called in there and was told am using the wrong charger that I should’ve went to dollar store and got a block to charge it with so got told it is my fault and it’s not why did I not get told this when I bought it on Friday so I will go some place else
Ive been going there for years. 3 to be exact. My first return was today. No problem. Theres a malfunction in the mod, I was within the two weeks and walk out with new one. They stand by their stuff. I appreciate that. Thats why I am a loyal customer
They dont just want a sale. They take the time to answer your questions. They are well informed, and they are so friendly. Absolutely wonderful customer service. They take the time to sit down with you and make sure you know what you need to do when you get home and everything. I love every trip here because of the people who work there.
Because of this store, i was able to stop smoking cigarettes completely. The service is the best! I love going to 911! Theyre so knowledgeable and friendly, and will help you with anything vape related. They always have an explanation or an answer. 911 is the best vape shop in this area, hands down. 911 will always get my business.
Its about time a real vape shop came around these guys are awesome they know what theyre doing they know what theyre talking about theyre not just trying to make a sale theyre making business relationships. Those dudes are cool better than any vape shop Ive been to from Miami to Arizona to Chicago
Great group of people. Always friendly and knowledgeable. Staff is dedicated and has worked there for years. Ask about first responder discounts and points programs.
I want to thank a very special employee who helped me today, he really did the extra mile! I arrived a bit late to the closing time, and he opened the store and took care of my purchase with out hesitation. I really hope this guy get rewarded soon!
Very knowledgeable and they go out of the way to help you out and it like walking into a place where a bunch of your friends are there they care about their customers I love it there wish I could have given them more stars
Best vape shop in town!! Big thumbs up. Very patient, friendly & kind employees ALWAYS. I always feel they genuinely care about their customers and no one is just a sale to them. Very knowledgeable on all products they carry. Recommended some of the best juices and devices to fit our liking. Highly recommend if you want to start vaping & dont know where to start. Go check out 911 Vapors in Quincy IL . They will get you what you need to be successful on getting off those nasty cigs.
I love this place. Great customer service and great prices. They always make us feel like part of the family
Professional quality products. Exceptional customer service. Recommended this place to anyone. Extremely happy to be one of their customers !! And they are open on Sundays, which is super convenient..
I like their products, I like their choice of employees. ...but to sell you something, and tell you there is no bringing it back...thats basically telling you I dont care if it dont work, you are out the money whether this product works or not. might I add...its not even legal to do this. as a consumer we have every right to reasonable expectations of a product working at the minimal. the 1st person that files a suit on this matter will win by laws governing a consumers expectations....THIS IS COMMON PRACTICE FOR VAPE STORES, ITS NOT JUST THIS ONE. JUST CUZ ITS COMMON OR EVEN ACCEPTABLE TO SOME PEOPLE DOES NOT MAKE IT RIGHT.
Good selection of liquid, but I would recommend creating a website to host product for those who have to plan their shopping. Watch just about any YouTube video to get a discounted subscription to Wix and actually become a reputable retailer.In this day and age for a B&M to build their brand off of vape stores who built their brands online from the ground up to do no effort in marketing the products they hold is tacky. I’m not expecting JUUL ads (but remember when they were posted everywhere in the shop? And we all lost faith as PM moved in?) but to do no effort in marketing your hosted products in any reachable way as the market exists today is as as lazy as your employees seem every time I walk in.Cheers.
We were in on 6/22/2019 in Quincy to find a good pod vape divise for newbies trying to quit smoking. The man who helped us was extremely informative about each devise he showed us and suggesting the ones that would be best for us and our needs..He didnt show us just the most expensive devises either, instead he listened to what type of smokers we were and went by that instead. We really appreciated that..he also made suggestions of what nic salt would be best for us. He also made sure we had everything we needed and new how to use everything before we left. I highly recommend 911 Vapor..they will treat you right!!!!(I hate that I forgot his name, the one who helped us, my old age kicking in..sorry)
They had what I needed and were super nice. Ill be back.
Great service and store. Craig is so friendly and helpful as is Cody.. We have a great experience each time
Great selection of e-juice. Friendly and helpful staff. The bar to sample flavors is great. Well stocked on mods as well.
Staff is very knowledgeable in the products that they sell and products they dont sell. If you have questions about vaping starting up or more advanced come see these guys
Only vape shop in Quincy Ill go to. Great selection, good prices and a nice knowledgeable staff. If youre a new vaper or an experienced one, this is the shop to go to
They really know what they are doing and have helped me get started in the vaping process.
They were great help. They did not force anything on me. They just gave me info for the things I was looking at.
Get juice here every change i get, go with the sales to try out new juices for a reduced price. Love the place and they remember oh if you go often enough
Amazing and cheapest place in town for all your needs
Very friendly staff and closeout prices on vapes 5 dollars is the or one of the best deals in vapes
Good service very helpful, even on the phone. Cant wait to go again
Very helpful staff! Very much appreciated! Will shop here again!
Good service, very patient with questions and professional with answers, really helpful.
One of the best places in town definetly the nicest people compared to most businesses in quincy
Absolutely amazing place. Loooove it Derek Craig and Chris are very knowledgeable
Great staff, great prices, and great advice. What else could you ask for.
Excellent and friendly service. A very knowledgeable staff.
Great place to get ecig things. I only trust 911 vapor
Friendly staff . great selection of products !
I quit vaping because of this place and tribbles which 911 is better than tribbles dont get me wrong
Ok only had one coil we needed, better than 0.
Absolutely the best place to get Vape juice
The owner was so rude and prices were crazy high. Never again!
Always friendly and extremely helpful!
Great guys very knowledgeable
They are always very kind and helpful
Personable staff, good selection of products.
The best vape store in Quincy IL
Great place to get all vape needs
Friendly staff and great managers!!!
Fast service. Product needed in stock
Great selection of fluid and great selection of mods
Always friendly and helpful
Very knowledgeable place for vaping
Do they have infinix pods?
All ways friendly staff
Always wonderful service
Best vapor store in Quincy Illinois
Friendly and very helpful
Price cant be any better
Friendly and knowledgeable people
Thank you for the expensive way to consume ..
Knowledgeable staff ,great
Great vape store
Get place
Very helpful
Outstanding service
Ready to buy a new lung
Nah