LaVida Massage

13600 Falls of Neuse Rd STE 108, Raleigh, NC 27614, United States
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LaVida Massage
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Je
Review №1

We had a great experience from the moment we walked in the door. The staff is always pleasant, friendly, and helpful. Derrick provided an exceptional massage with just the right balance of tension relief and relaxation. We’ll definitely be back!

Ma
Review №2

Although my massage was great, it was only 46 min long. When I asked the front desk why my 60 min massage wasn’t 60 min, they said “we only do 50 min hands on to allow for questions” when asked if I could skip question time I was told no… personally if I’m paying for a 60 min massage I want a 60 min massage, this feels like false advertising…

An
Review №3

Highly recommend LaVida for facials and massages!!! The owner and staff are friendly, accommodating and always so courteous! The facility is relaxing and very clean. I always leave feeling so refreshed and well cared for!

Ja
Review №4

I had a massage with Hadrian last week and it was amazing! Before he started, he introduced himself and asked me what it was that I needed him to focus on. He was checking with me throughout the entire time to make sure of my comfort level. His personality was calm and very pleasant. I walked out of there feeling so relaxed!Needless to say I will be back and I highly recommend him!

Je
Review №5

I had the signature facial and added the anti-aging. My esthetician was very knowledgeable, and did a great job! I will definitely be back.

la
Review №6

Latoya ThomasNice, clean, and quiet atmosphere. The staff are always helpful and sweet. This time was the first that I had two sessions in one day. I booked the appointments at different times. Sarah (facial) and Micheal (massage) coordinated the times to have me closer than I scheduled. During my wait, Sarah provided me with a soft and cozy robe and slippers. My day was perfect

Am
Review №7

We had such an amazing couples massage! We left feeling so relaxed.

ka
Review №8

This was my first massage and WOW was it amazing. I never knew what I was missing out on but will now be a regular here! The atmosphere was calming and so relaxing! Jamie M was phenomenal!!! She easily found my problem areas and spent extra time on them. I was worried that it was going to feel rushed for the rest of the visit but it didn’t. She took her time on every area! She has gained a long time customer that is for sure!!!!

An
Review №9

I was greeted and treated well. My session with the Massage Technician Belkys was great. I felt better afterwards

Ra
Review №10

We have gone to this location in the past and always had a great experience, however, our last experience was extremely disappointing and concerning. The appointment was cancelled 45 mins prior the appointment. We were offered an additional 30 mins to the massage to compensate for the cancellation, I did not feel as though this adequately addressed the cancellation and last minute nature of it. I shared the concerns with the owner and she proceeded to share health information about her employee of why she was out sick, detailed information on complexities of running her business, and was told that I was threatening her and her employee when I shared that I would be writing a review and sharing my feedback with corporate. Overall, it was extremely disappointing, unprofessional, and a frustrating experience. We will not be coming back to this location.

Em
Review №11

The total experience was amazing! The office setting was beautiful and the staff were amazing! Betsy made me comfortable and massaged me until I drifted away into a peaceful place. 10/10 recommend.

K.
Review №12

I love Amanda! She was so personable and sweet. I enjoyed our conversation as she massaged me. She gave extra attention to a problem spot in my upper arm/shoulder area which worked wonders. I also appreciate the low lighting and calm environment in the hallways and waiting room before entering the massage room. The atmosphere calms and relaxes me before the massage begins. Thank you! I had a fantastic experience and walked away feeling so much better both in mind and body. ~Peace, Kathy

Ha
Review №13

My experience is always an excellent experience. The staff is always kind, courteous, informative, and very professional. My 1st cupping massage with Nick was epic. Now, I just need to make an appointment with Lata for my facial. Love this crew!!

Sa
Review №14

Disappointed by what felt like false advertising. I scheduled 60 min massages ($99/hr) for my mom and I, and arrived on-time for our Appt. We both were in and out in 45 minutes including the time it took for dressing. That’s a lot of money for a 35-40 min actual massage. Needless to say, we won’t be back.

Sh
Review №15

This was my 2nd visit. My 1st was about a month ago and I received a massage from Betsy. She was warm, very kind, and attentive. Today, I received a 60-minute massage from Nick. From the initial interaction, his personality was cold and unpleasant. When I expressed that it was cold in the sitting area and that I hoped the room Id be in would be warmer, his response was, Youll be ok. When he returned to start my session, he asked if the headrest was OK. I asked if he could lift it and his reply was, I wouldnt have asked if I couldnt. Rude. I do appreciate the silence during the session b/c I like to relax during massages, so that part worked out. He did a great job with the massage, but his cold demeanor and lack of personable characteristics made it very weird and a bit uncomfortable. He also was not gentle when moving my arms and legs. When he put the cushion under my legs, he let me know so that I could lift them, but he did not warn me or support my legs when he removed the cushion. At the end when I realized my time was up, I inquired about my arm and hand massage and he said he said that I didnt tell him so he focused on my back and shoulders since I shared that as a problem area. When Amy (receptionist) asked how things were, I shared that he did a good massage but that he wasnt very nice. She said that some of the people dont talk much but I shared that him not talking was not my issue, it was the fact that he wasnt kind or personable when he did speak. Her response was, Well did you want to leave him a tip? Is that all youre concerned about? Wow. There are far too many options for massage locations for me to spend my money for an experience like this.

Li
Review №16

Betty did awesome deep tissue! Really … everyone is great :) Heather is just great at managing the schedule and helping me be seen when I have so many massages bill up from Covid and moved away and have a hard time using them. She always keeps me in mind and provides personalized care.

Sh
Review №17

Just want to update after response. My biggest issue isnt what happened as far as the appt being canceled. It was the rudeness I encountered when there. Unacceptable.Did not actually receive a massage so I cannot speak to the therapy itself. However, the customer service was subpar to say the least. I arrived and said I had a 10:15 appointment and was told in a terse tone of voice You dont, actually. She then proceeded to explain that my appointment wasnt approved because they didnt have a credit card on file to place a $25 deposit. This was my FIRST visit and the app through which I scheduled the massage never prompted me to leave a credit card # nor mentioned anything about a deposit or I would have done so. She then mentioned off-handedly that the therapist called out sick anyway. So how about leading with that instead of saying it was canceled because I didnt make a depsoit?! Next issue is that I never received notification regarding the cancellation. They had an incorrect phone number (not sure if that is my fault or theirs) but supposedly an email was sent as well and I didnt receive this in my inbox or my spam. Their promotional emails certainly show up in my inbox though.I have multiple gift cards for La Vida but I wont be returning even to use these. If I heard one of my staff members speak to a patient this way in my office I would have reprimanded her. And this wasnt a teenager or young receptionist. She looked to be in her 40s at least so I expect a little more from someone that age.

La
Review №18

Ive had nothing but extremely positive experiences at LaVida. Every therapist has been great when listening to my needs and providing subsequent services. The front desk staff are always welcoming and helpful when scheduling for my next appointment. Highly recommend!!!

Rh
Review №19

I felt like I could float away! I felt the weight of stress leave my body and drifted off to sleep. Will definitely be back. We made plans to do this yearly before school starts! ☺️

Ch
Review №20

I saw Anthony for the first time, and he was wonderful! I already had the membership, but he will be my new go to therapist. I may even start coming more frequently. He is very knowledgeable of the body and muscle structure, and truly caters your treatment to what your body needs. I really appreciated the combination of different techniques, such as stretching. I can not wait for my next appointment!

Is
Review №21

The massage was really good. But when it came to the payment the receptionist charged me extra knowing I was a first time customer (first time customers get charged 59.95 for their first massage) I left the man a $25 tip and she automatically charged my card once the massage was over. I left and checked my bank account and saw I was charged $100. The initial total without the tip was $75 and with the tip the total was $100. Not only did she charge me extra but she also charged the man that came in before me $75 extra. I’ve been calling for the past two weeks to get a refund but the receptionist keep telling me that they’re gonna get their manager to contact me which I have yet to receive a call or even a email. At this point I’m just going to have my bank deal with this cause they don’t have capable staff at all.

Ch
Review №22

The value is incredible. I get a fantastic massage for a very reasonable price. The facility is clean, relaxing, and quiet. Ive worked with a few different therapists and they have all been very professional and skilled. I love my monthly membership and look forward to enjoying my next massage soon!

Ah
Review №23

I went to Lavida Massage for a birthday treat and it was hands down the best experience I’ve had as far as customer service and massage/therapeutic services. The receptionist was very kind and helpful with the check-in process. I had Key for my massage and she did a fantastic job as far as pressure and focusing on my problem areas. She was super friendly and took her time throughout the massage. She was really great with pressure points as well and recommended some ways to reduce my tension on my problem areas on my own. I also had a facial with Lata and she was awesome as well. She was very polite and was really interested in my experience with it being my first facial. We worked together to figure out what would work best for my service and it was delightful. She was very gentle and extra caring when massaging my face and I truly felt great. This is the most relaxed I’ve ever been and I definitely will be returning. 10/10 for me.

No
Review №24

Relaxing, wonderful salon. Josie gave a magnificent massage.

CE
Review №25

It was a very relaxing environment, and the message was great. I recommend lavida to all my co-workers.

Lo
Review №26

Tonight was my first visit. Kay was awesome! She really cares and puts an effort in to work on the areas that are concerning you..she gave me the best relaxing, deep tissue massage without pain! I am coming back..signed myself up! Crystal at the front desk is the sweetest..love the atmosphere also!

ca
Review №27

Ive been a member for a few years now and I drive 45 mins monthly for my wonderful massages! Heather is always so helpful. My only complaint is the availability of the massage therapist that I like, but its because they are so good.

Br
Review №28

I love LaVida Massage of Raleigh ! Heather at the front desk is so friendly and was able to schedule me an appointment the same day! I was so excited because I had been searching for a spa for two days straight that does Prenatal massages ! I called their spa and Heather was so pleasant and eager to help me and my mom find the massage therapist for us ! I treated my mother to a massage by Adam ! My mother informed me that Adam is amazing and was able to ease all her upper shoulder stress and her lower back tension! She said that he was so polite, informative about her massage and it was the best massage she ever had! I also met Adam and he was so nice and I informed him to upgrade my mother if she requested. He wished her happy birthday and gave her great recommendations for home. In this industry a lot of women usaully choose a female therapist but Adam is like no other and gave my mother a wonderful massage ! We need more male therapist like him.Im so happy that she enjoyed his massage! Ladies please make sure you book with Adam, you will not regret it ! For my massage I had Marina W. ! She was amazing and made me feel so special and comfortable ! My body feels so amazing and I enjoyed every minute of my massage! She consulted with me about all the concerns and problem areas I had and was able to get the knots in my shoulders out! I was so impressed with my massage that I was already prepared to schedule my next appointment before I was finished! After my massage was over she greeted me with water and told me to continue to drink water! Before I left she has informed me that she does facials and I was so happy to know that I can see her for all my spa needs! Please make sure you book with Marina for a great massage and a facial! My body has never felt so relaxed and this is all thanks to Marina! Being 24 weeks pregnant you have a lot of aches and pains but now my body is at ease and I am able to sleep comfortably! Thank you to everyone that came in contact with my mother and I today! The atmosphere is amazing, the staff is 100 % customer service and the services are out of this world! Thank you Heather, Adam and Marina! You guys really made our day and I will see you guys next month !!!! If anyone wants a great massage with superior service come to LaVida Massage of Raleigh !

Ro
Review №29

This was my first visit to LaVida. It was nothing short of fantastic, from their initial greeting to a wonderfully soothing environment and a phenomenal massage that made me feel like a new man. Brooke N was amazing, she learned quickly what was in need of attention, relieving the tension that had my back muscles feeling like a board nailed across my back. The tension melted away as Brooke used hot towels and deep tissue massage to return much needed flexibility to taut muscles. The visit was one of the best tension reducing experiences I’ve had in a long time. Highly recommend!

Ch
Review №30

I received my first massage and it was a great experience! I had injured my neck. My shoulder was swollen and I couldn’t lay on it. The specialist that worked on my shoulder and neck did a amazing job.my massage was an hour long and when I finished I was able to move and relax my shoulders. I felt a night and day difference after my massage. The massage specialist was nice and helpful and made me feel completely comfortable.i would recommend this place to anyone wanting to get a great massage

Ju
Review №31

I got in a car accident, a year ago. As a result, I have two bulging discs in my neck and one in my lower back. I feel like Im constantly in pain. I have been going to LaVida massage for several months now to help relieve the pain. I have had three massage therapist all of which were great! However, the massage therapist I had last Saturday was the greatest thst Ive ever experienced. Brooke was absolutely amazing, she made sure to take special attention in ensuring that my pain areas were taken care of and I was comfortable through the entire experience. She is truly a gifted massage therapist, with amazing attention to detail. She showed the most up compassion to my needs and what I was suffering through. Being a massage therapist and having that kind of attention to detail paired with absolute hands from heaven left my whole body in a state of total Bliss. There is not words to explain this amazing and relaxing experience. I can honestly say this was the first massage that Ive had where my body actually left feeling no pain from my neck and back, and my whole body was tingling from how relaxed I was from the experience. Brooke is the most amazing massage therapist in the world, I highly suggest if you get a chance to get a massage, ask for Brooke! You will know what heaven feels like on Earth!Update: Ive continue to see Brooke. Its amazing shes help me feel better than I did after 6-months of physical therapy!This is no lie, Brooke is the best Message Therapist of all time.Thank you so much for all your help!LaVida Massage of Raleigh

An
Review №32

I got 90min. deep tissue massage with Anthony.My massage was amazing. Great pressure, great technique and hot towels 🙂.Anthony was very attentive, a great listener, working out tough tension spots in a way I didnt even know was possible.Cannot recommend enough!

Ch
Review №33

I have been seeing Bonnie now for about 50 sessions and its definitely a 5 star massage. I like a really deep pressure and shes one of the few that can deliver to what my liking is. the front desk staff is always very pleasant as well and helpful with appointment setting. just allow for a few weeks as some therapists are booked up pretty good, which is a good sign if you ask me.

Ki
Review №34

If you’re wanting a very calm, relaxing scent infused aromatherapy massage? This is the place and PLUS it’s very affordable! My fiancé and I went for our Anniversary and it was amazing. Do not even get me started on the facial! 10/10

Ma
Review №35

Really enjoyed my visit! This was my first visit with Adam J and I was very grateful that he took the time to ask me what I needed and followed my requests to a T! Ive had about 4-5 different folks work with me in my various visits and they do no disappoint !

Ka
Review №36

I really enjoyed my experience at LaVida Massage. Everyone was so welcoming. The atmosphere is very calming. My therapist did a phenomenal job. I also recommend signing up for their benefits program because it saves so much money monthly and is well worth it.

Ha
Review №37

My husband & I got our first massages here & I cannot recommend it enough. We already can’t wait for our next one! Leyna & Amanda were amazing & so thorough. They made sure it was a relaxing experience!

sa
Review №38

Bad customer service!!!....I came in for a massage as a birthday gift and I was taken care of by Amy. After a great massage I was then offered to sign up for their monthly membership offer where you pay $60 or more to receive a facial or massage of your choice. I was then told to sign a form and give them my bank details. I then made another appointment for that same month and pay was due June 1st. I wasnt able to make the appointment so I called to cancel and I explained to the lady that I had to go back home to Europe because of an emergency so I wouldnt be able to use their services. She said its fine and that she was going to send me an email to confirm the cancellation. Well that email didnt come and on June 1st I was charged $60 and I hadnt used their services that month. I called the to ask why I had been charged and they told me that I should have filled out a cancelation form which NOBODY told me about. They told me that the Manager was going to call me back the next day. The next day came and no call so I called them, the Manager explained that she couldnt refund me because you are supposed to give 30 days notice. She basically blamed me for this and said I can can come in for another appointment. I declined and told her I wasnt happy with their customer service.I dont want this happening to anyone else so please make sure you read the contract if you sign up for the membership as you need to give 30 days notice even if you use their services or not.

Sh
Review №39

This was my first professional facial and it was such a great experience! Table was warm, the room was calming and comfortable. Juliana was wonderful! I enjoyed talking to her and she gave a great facial. Loved the whole experience.

Je
Review №40

Was not satisfied with my massage at all. I went in to get a relaxation massage (so I thought) and received a lot of stretching instead. I had Anthony and he stated he had recently started on Monday, so that explained why I didnt get what I came for. I did speak with the receptionist the next day and she explained that Anthony had a lot of experience before coming to them, however the massage that I received from him didnt match with his experience. Make sure when you book an appointment to ensure you will receive a massage and not a stretch.

Ka
Review №41

I had the Reflexology done with therapist Brooke. She was outstanding with her calming attitude. She explained what she was going to do and during the session she would tell me the pressure area that related to my body. She knows what she is doing!! Going back in a week. I would highly recommend her.

Su
Review №42

I recently became a member at LaVida and I have been nothing but pleased.The atmosphere has an upscale spa feel and the massage therapists are excellent. I would highly recommend this facility to anyone that wants an awesome massage. Special kudos to Lisa for listening and tailoring my massage to meet my needs!

Le
Review №43

LaVida Massage of Raleigh is a fantastic facility with several talented therapists and very friendly front desk staff. The treatment rooms are beautiful, the membership plan is both flexible and affordable, and the enhancement menu offers several wonderful options. Overall a superlative and relaxing experience! Highly Recommend!

Ja
Review №44

I have gotten massages from chains for years and didn’t know what I was missing. The “worst” massage I’ve gotten at La Vida was a thousand times better than any massage I got at a chain. My husband and I have tried at least 5 of the staff and we have never been disappointed.Getting a massage can be awkward or uncomfortable but not at La Vida. Everyone is friendly, welcoming, and respectful. They don’t time you to the minute and it feels like they really care about making you feel better and more relaxed. They also really listen to what you want (or don’t want) and truly customize your massage to fit your needs. It is clear La Vida only hires qualified people that enjoy what they do.

Kr
Review №45

Adam was phenomenal. I always carry all of my stress/tension in my neck, shoulders and shoulder blades. Typically when I inform a massage therapist that they will spend time there, but Adam worked on them until all the knots were out. LaVida employees are extremely welcoming and it is always clean and smells wonderful. I will return the next time I need a massage.

St
Review №46

Awesome place! Super professional from start to finish. Booking online was easy. Warm and cozy. Jennifer T was great for my Swedish massage. Thank you Jesus! Ive finally found my regular massage spot!

so
Review №47

This was a very relaxing Massage. Thank you Asia, your pressure was perfect!!! Front desk service was excellent. The atmosphere was very inviting. I will definitely have more massages here.

Br
Review №48

The first time I went I saw Colton for a massage and I was very disappointed. I felt no difference after I left. About 5 weeks later I went back (even though I really didnt think I would). I saw Brittany and told her I sit at a desk and had horrible neck and shoulder pain from sitting. SHE WAS AMAZING! I cant wait to go back to Brittany, she did everything I asked and gave me some tips to do at home.

Da
Review №49

Great massage and unbeatable prices!! Heather at the desk (and manager - I think) is always a huge help whenever I need changes made...Shout out to the best therapist on the planet ******* - Im not telling you his/her name because shes already too hard to get in with!!

ch
Review №50

It has been hard to find a massage technician that really makes me feel relaxed and refreshed. I finally found one in Hadrian. He is extremely knowledgeable and a master at his craft. I come out each time relaxed and ready to face the world. I would highly recommend giving him a try.

Em
Review №51

I really enjoy this facility. I have had two amazing sessions with Katrina. Today I received a massage from a different therapist; if I received the massage I did today as a first-time client, I wouldnt have come back. I left in pain and disappointment.

Ba
Review №52

Brooke is absolutely fantastic. She has excellent technique and adapts the massage to specific areas/ problems as needed. The place is clean, relaxing, and the staff is very friendly. Highly recommended!

Ni
Review №53

The receptionist was very welcoming. Moe the massuse did a very good job he asked me what areas I was having issues with and worked on them as well as my entire body I was fully relaxed afterwords.

Am
Review №54

My friend gave me the massage as a gift. I love massages but generally don’t like going to new places. I loved it. I had Brittany and I thought she was really good. I left feeling very relaxed.

Tr
Review №55

If you are looking for a local family friendly professional wellness gift for yourself or someone you love I highly recommend this La Vida location. The therapist and staff are amazing and they make you feel like its your home away from home. Great massage and experience guys! Thanks La Vida

Tr
Review №56

I have been coming to Lavida Massage of Raleigh for 4 months. Anthony is the best massage therapist! Very professional, knowledgeable and strong. Uses excellent technique to help with my pain issues.

Ma
Review №57

Everything was very professional. Amanda was very thorough, nothing but compliments! The worst part was having to get up and leave! I would recommend Amanda and LaVida Massage of Raleigh to anyone! I cant wait for our next visit.

In
Review №58

This place is amazing!! We were greeted immediately with a smile!! The atmosphere was quiet and clean. Our massages were relaxing and therapeutic. We were well informed about other services and membership at checkout and we will definitely return!!!

Ka
Review №59

This place is simply amazing. Everything about it is relaxing. I have seen Robert and he has the magic hands. I have been to other places, seen many many therapist is the past, no one has ever made an impression like Robert has.Had previously given this place 5 stars. But i have to edit my review. I was very pleased before with tge therapist that I was seeing, he had since left. The staff never seems to have appointments that fit my schedule available, regardless of how far in advance I plan. The therapist that I last saw there hurt me instead of helped me. Ive becomed very disappointed. Staff isnt as friendly anymore.

He
Review №60

I can tell you about the great experience my wife and I greatly enjoyed, but I would highly recommend to anyone, treat yourself to a one time experience that leads to life time experience. Especially, if you work hard, mentally or physically, this makes your Monday morning get out of bed mood so much better.

Ca
Review №61

My first massage and it was a prenatal massage! with a facial also! It was EVERYTHING! from the moment I checked in till the moment I left the ladies were very helpful, professional and supportive. Thank you for making my first experience one to remember, I will most certainly be back!

br
Review №62

Genny W was great professional friendly awesome at her job! She made you feel comfortable and caring. Listened and confirmed your request. Highly recommend her!

Ev
Review №63

My first massage was fine, but a little under time but it seemed like a good idea to get a membership so I did. After that the next massage was from a different therapist and was not okay. I asked to cancel my membership but it I was give such grief. I wont be back.

Ty
Review №64

The establisment, the staff and receptionist are very nice. The room setup is very well put together and soothing. The massaging staff also are very good and knowledgeable at what they do. Only complaint I have is the distance from my home is far. I wish they were closer.

Ra
Review №65

Best massage of my life! I went to see Daniel because I had been having major issues with knots in my upper back. He was amazing and seemed to know exactly where every knot was and how to get it out with minimal effort. I cant even describe how much better this massage was than previous ones I have had elsewhere. I would highly recommend him to anyone, especially if you are suffering from muscle pain.

Le
Review №66

LaVida is unique because their focus is providing therapeutic massage. Spa treatments like body wraps and Ayurveda treatments are nice, but for consistent massage therapy and maintenance, LaVida sets the bar! The center is clean and the staff friendly. I highly recommend Lavida to anyone looking for quality massage and skin care services

Ca
Review №67

A great massage location in North Raleigh! The front desk staff have excellent customer service attitudes. You cant go wrong with a 60 minutes massage with LaToya. She is amazing!

Ch
Review №68

Love coming here! I signed up for the membership and I have not been disappointed! The customer service at reception is amazing, I never wait longer than 3 minutes before being taken to the back to the quiet area and even less than that for my massage therapist to come get me!!

Ma
Review №69

Idk who I spoke to on the phone but she was very rude, we had to reschedule our appointment and the day of our appointment we canceled last minute due to work issues and we accepted their charge for last minute cancellations and then that was it. Well someone at the front rescheduled us anyways without us knowing and then I get a call saying I missed my appointment and I told her that I didn’t reschedule it and we werent coming obviously unaware we had an appointment and she had the worst attitude and kept saying well I have you down after I told her we didn’t reschedule because we didn’t know our future work schedules, and she wasn’t accepting that and continued to give me attitude. I will never come here.

Sh
Review №70

Love, Love, Love LaVida of Raleigh! As an athlete, I need an excellent sports massage. Daniel delivers the perfect blend of relaxation paired with the strength needed to undo all those trouble spots. He is like a laser beam, finding those spots that you didnt know were sore! Thank you, Daniel, I feel better than I have felt in months!

Sh
Review №71

Experience was on point. Staff was friendly and very courteous. Therapist was sensitive to my needs and checked frequently during service to see if any adjustments were necessary.

De
Review №72

Always friendly and professional. Staff always makes you feel welcome. I have been with Katina for a while and just love her massages.

da
Review №73

Great experience and vibe. But I could tell my masseuse was waiting out the clock the last 5 or so minutes while holding one spot and not moving. Nonetheless I still felt it was worth it and a tip.

Te
Review №74

Juliana was so friendly! She did such a great job doing my facial.

Je
Review №75

Initially my girlfriend and I enjoyed getting couples massages here. Over time our favorite therapists left (this place has HUGE turnover) and we could no longer get in when we wanted. For three months now weve been trying to freeze/cancel our account with no success! They just keep billing and billing and billing.Today I call and find out they want a form filled out and they will be billing us for another month of service. What. A. Scam.I suggest you take your business elsewhere.Edit: The owner called me and promised to resolve the issue with our account. Giving credit where it is due, I am moving from a 1-star review to a 3-star review.

Ka
Review №76

Atmosphere is relaxing and the place is professional, clean, and safe. Everyone is nice and I love working with Lisa.

Gi
Review №77

Adams massage was awesome. Tracy the receptionist was very pleasant. No pushy sales pitches. Pleasant experience

Da
Review №78

Booked a massage with Colton for myself for my birthday. He was amazing! Decided to do their membership and continue to go monthly. Best massage I have ever had.

Jo
Review №79

Awesome place. Friendly workers and very peaceful atmosphere. They inform you of all their services without being pushy on what you should purchase. Olivia was my therapist and I highly recommend her!

as
Review №80

I did give them a 5 star right before the pandemic but I had to chang it ......I did not know where to post this but please do not support lavida message business they racial profile me today...Employee named heather really refused service to me and my boyfriend ....we did not get our tempeture checked or greeted when walking in the building as they say they do on their page.....the lady upfront named heather said she was a manager but basically refused service for me and my boyfriend and said i never made a appointment their and she did not even ask to reschedule a appointment. I felt wierd so asked for my money back that I had on a gift card for their business. I told her I never will be returning. Heather then stated that its a bot that set up my appointment and the on the app sometimes it happends. When I made it to the car heather texted me from the so called bot number that tried to set up the appointment for me ...it said in the text..Ashly, I am truly sorry for this error. I apologize that it ruined your plans. It is not something that happens often. Smh never will return.. if you want a message try another place.....!!!

Ti
Review №81

I hadn’t had a massage in years, but decided to give it a whirl. Kay had the exact pressure i needed and i felt great afterwards. I will be recommending her to my facial clients for sure!!

De
Review №82

The service was professional from start to finish. Jennifer did great work and the receptionist was very friendly and helpful. Looking forward to the membership rewards.

Ka
Review №83

LaVida Massage Raleigh. Is an excellent place to get your massage the Therapist and Front staff do an outstanding job. I felt Welcome and My massage was relaxing and much needed.

Br
Review №84

Anthony L is amazing. Did a fabulous job. Very professional and listened to all my requests. Highly recommend! I will be coming back for sure.

De
Review №85

Anthony L. did a wonderful job! I was relaxed during and after the massage. He was very knowledgeable about my aftercare as well.

Mi
Review №86

Bonnie always provides a great massage, no matter 60 or 90 minutes. Bonnie always applies great pressure, and I always leave feeling better and much more relaxed!.

An
Review №87

Great place! Super helpful and kind front desk staff and I never have any complaints when I see Leyna! Always makes me feel better when I leave than when I arrived. Highly recommend!

Me
Review №88

Lata is amazing! I enjoy the relaxing facial and she is so pleasant to deal with.

Ve
Review №89

Jennifer is the most amazing massage therapist Ive ever had. And the front desk is so friendly and helpful. Great staff!!!

Sh
Review №90

Amanda and Kate were absolutely great!! My husband and I will definitely return to see them! The staff is so welcoming! Awesome place!

Ro
Review №91

What a great place! My therapist, Tiffanie B. was amazing. I had a microdermabrasion facial and she did a wonderful job! Definitely go see her.

Jo
Review №92

I love having the ashiatsu massage from Leyna! You would never think that she is using her feet except that she can get much deeper than a normal massage. Ashiatsu also gets a great massage without the pinching that can come from using hands. I’ve had several Ashiatsu massages now and haven’t gone back. The relief just lasts so much longer!

Ca
Review №93

Hadrien and amanda were perfect!!! Me and my husband enjoyed our massage and the atmosphere. We will be there often

Da
Review №94

Got a facial from Courtney, it was fabulous! Relaxing and refreshing at the same time. Great offers for monthly memberships too! Highly recommend

Le
Review №95

Lavida has been hiring graduates from our school for some time. Our grads are always extremely complementary of the company and the other therapists. I would definitely recommend Lavida for getting massages.

Ry
Review №96

LaVida was so relaxing! I felt so comfortable and enjoyed it very much. I highly recommend LaVida for anybody looking for a massage in the North Raleigh area.

Br
Review №97

Very relaxing environment. The staff was very knowledgeable, they took the time to answer questions. At no time did I feel any member of the staff was rushing me just to get to the next client.Will definitely be back.

Li
Review №98

Will be canceling membership, they are not accommodating whatsoever. I try to scheduke appointments way in advance and they always tell me they are working on hiring more help. Its been 2 months with the same excuse. Not worth it anymore.

Ve
Review №99

I have had a great experience at LA Vida my husband and myself have the couples message. Front desk a therapist are wonderful! Clean and always great experience!

Ar
Review №100

Fran is awesome. Spot on with tension areas on my body. Very professional and polite. Can’t wait for my next service 💜

Je
Review №101

It was one of the best experiences we ever had everyone was so nice and attentive. The place was clean and smelled good and the atmosphere was on point. Would definitely recommend to anyone.

He
Review №102

First time massage was a great experience. They even texted me the next day to make sure I was feeling well.

Ru
Review №103

Really cool spot. I saw Betsy. She did a great job and we had a wonderful conversation!

Br
Review №104

LaVida Massage of Raleigh is an amazing location. They have some very talented therapist and it is an overall great atmosphere!

Da
Review №105

Very relaxing environment. Affordable membership options. Therapist was attentive and offered therapeutic options. Great massage and highly recommend.

Ji
Review №106

Most amazing massages. The spa is very well maintained and the receptionist remembered my name on my 3rd visit! Kudos for customer service :)

Su
Review №107

Always a wonderful experience. Love the monthly program which is a fantastic deal. It makes getting a massage every month affordable.

Je
Review №108

After booking a month and a half before my appointment, as well as putting a deposit down (to protect Lavida from me cancelling) they cancelled on me 26 hours before my appointment, ridiculous.

Co
Review №109

Great service! We have a membership so both my husband and I can trade off massages

Jo
Review №110

Amazing massages and great staff! Very clean, well maintained, and organized! Amanda is a great massage therapist.

Ma
Review №111

The prices here are very reasonable. Brittany worked with me. She applied phenomenal pressure. Ill be back for sure!

Ro
Review №112

My only regret is I cant give it 6 stars. Awesome staff. Very knowledgeable and professional. They can turn your frown upside down.

Ki
Review №113

Very professional staff.Sarah was wonderful,made my experience very relaxing!

Ca
Review №114

Very warm and welcoming staff as well as professional. I felt like I had been going there for years. I definitely recommend them.

Le
Review №115

The massage was good but I paid for 60 minutes and got probably 45, 50 tops! Place was okay.

Wh
Review №116

Been getting massages in Raleigh for years, they are either under staffed or something wrong if you have to call 4-6 days before a appt, not going there ever!

Ca
Review №117

Amanda is awesome!! Spot on with tension areas on my body. Very professional.

Ji
Review №118

Jennifer was fantastic! Atmosphere is relaxing and staff is always pleasant. I have never been disappointed. 😊

Ki
Review №119

Juliana and Brittany are both excellent! I have been to each of them several times and I highly recommend them!

Ca
Review №120

Excellent massage. Very attentive to my specific needs. Great pressure. Kay is fabulous!

He
Review №121

The atmosphere is relaxing and inviting. Staff are professional, knowledgeable, and friendly. I will be returning. I would absolutely recommend a visit!

Ju
Review №122

Great experience! Relaxing environment, great therapists that ask questions and listen to you. Highly recommend.

Br
Review №123

I enjoyed my first time here very much! I would definitely go back and recommend to others. Try it out!

To
Review №124

I like that this couple I met many years back now have this great small biz in our town that offers you great relaxing massage services .

Ma
Review №125

Great massage, awesome staff, reasonable prices, very clean facility! Love this place!

Pa
Review №126

I highly recommend Leyna for an Ashiatsu barefoot massage. The best deep tissue massages I’ve ever had. I go monthly!!!

Li
Review №127

I love LaVida. Genny is amazing. The staff is always helpful and friendly.

Ja
Review №128

First visit to LaVida was a great experience. I highly recommend Adam!

Co
Review №129

Jherrae was fantastic. Hit all areas I needed focus on. And the pressure was perfect thru out the session.

Al
Review №130

The staff and masseuse were kind and welcoming. I felt very relaxed after.

Ch
Review №131

Had a wonderful massage with Asia. Professional and friendly. Excited to return.

Ch
Review №132

Staff are great. Massages and facials are wonderful.

Ch
Review №133

Jennifer was amazing. Terrific message! Definitely recommend.

De
Review №134

Bonnie literally revived me! She is amazing! I would highly recommend!!

Sh
Review №135

The massage was OK didn’t really listen to what I wanted. May have just been the person I had.

Ed
Review №136

My therapist is very effective at working on troubled areas. Rest of staff also awesome

Ti
Review №137

Been a member for 2 years and it has been fantastic! Love love love them!

Li
Review №138

Hands down the best place for self care!

An
Review №139

Adam was experienced and professional. I was impressed with the spa and and him!

Je
Review №140

Massage was great, and the girl at the front desk was very helpful and friendly!

Em
Review №141

The special care taken and healthy health suggestions given is fantastic. Thanks Thanks Thanks.

Ma
Review №142

Friendly staff and experienced massage therapists, especially Betsy

Ke
Review №143

Hit the exact spots. Back felt much better.

E
Review №144

Jennifer was great the best massage I have ever had

Ja
Review №145

Amazing! Relieve your stress. Get a massage and relax. Highly recommend.

Pa
Review №146

If you go, ask for Sherita! She is awesome!

Ma
Review №147

Better than most places, great relief for fibromyalgia and any arthritic ailment. Clean & Professional.

Ra
Review №148

I love Lavida! The staff and service are great! Love the warm atmosphere!

Da
Review №149

Definitely one of my favorite places to receive a massage!

El
Review №150

Great service every time and very nice, personable employees especially Tracy!

Sc
Review №151

Katrina provided an excellent massage. Very Therapeutic!

Ja
Review №152

Great massage, relaxing environment and friendly staff!

Re
Review №153

Great experience, really got my shoulders and back loosened up.

an
Review №154

Cant wait to go again. Present atmosphere and people. Massage to die for.

Ad
Review №155

Anthony L was very good and professional. Good pressure.

A
Review №156

Rachel was wonderful! Great environment.

Am
Review №157

Always a wonderful experience!! Can’t wait to go back.

Ma
Review №158

Colton is so good for a deep massage, he is the best 😊

Ki
Review №159

Very inviting and relaxing

Ba
Review №160

AMAZING! WOULD RECOMMEND THIS TO EVERYONE--ESPECIALLY THE COUPLES MASSAGE!

Ta
Review №161

Love this place! 10/10 on couples massages.

Li
Review №162

Great techniciansComfortable atmosphereExcellent customer service

sh
Review №163

Def a place to get your massage on. Will be back soon

Me
Review №164

Lata is the best! Highly recommend her services.

Gi
Review №165

Best massage I’ve ever had!

De
Review №166

Loved it

Sc
Review №167

Love this place, of youre in the area, you must check it out.

Ma
Review №168

Excellent massage. Fair price.

Sh
Review №169

Great Massage. Bonnie was excellent.

Ma
Review №170

Great deep tissue massage. Will be back!

Wa
Review №171

Exactly what I needed.Will return when I need a massage.

Ba
Review №172

Great experience, very professional.

He
Review №173

Great service and was a pleasure...

Ni
Review №174

Great massage and Customer service

Je
Review №175

Excellent professional masseuses.

Ti
Review №176

The staff is excellent!!!

Ta
Review №177

Consult and focus on sore areas

Ke
Review №178

Awesome Staff!!

Sa
Review №179

I love this place.

Pe
Review №180

Great massages!

Je
Review №181

Love it!

Ji
Review №182

Wonderful massage!

Ki
Review №183

Julianna is amazing! I look forward to my facials every month. She is so caring and listens! My daughter and Mom go to her as well! I give her a 10 out of 10. She rocks!! Highly recommended!

Information
15 Photos
183 Comments
4.7 Rating
  • Address:13600 Falls of Neuse Rd STE 108, Raleigh, NC 27614, United States
  • Site:https://lavidamassageraleighnc.com/
  • Phone:+1 919-761-5185
Categories
Working hours
  • Monday:9 AM–9 PM
  • Tuesday:9 AM–9 PM
  • Wednesday:9 AM–9 PM
  • Thursday:9 AM–9 PM
  • Friday:9 AM–9 PM
  • Saturday:9 AM–9 PM
  • Sunday:10 AM–6 PM
From the business
  • Identifies as women-owned:Yes
Service options
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
  • Wheelchair-accessible seating:No
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Appointment required:Yes
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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