If I could put a ZERO star, I would. Absolutely horrible place. The clerk behind the counter was having an argument with a lady in a different language on speaker phone the whole time I was in the store including while ringing in my purchase. The box wine I bought - when I got home was brown and rancid. Maybe had sat on that shelf for many years ? Who knows but it was absolutely gross. I went back to the store to return it about 10 minutes later and the clerk , who was still on the phone , treated me like dirt. He was so rude and would not even smell the wine or check to see if I was telling the truth. He refused to allow a refund or exchange and continued to speak rudely to me. I was so upset by such a rip off. I am not sure who owns this establishment but if I were them , would recommend a change if staff!!!!! And stand by what you sell.
The guy who eats too much and is very unpleasant That works on Wednesday night needs to Learn how we do good Business in America.. I wasn’t wanting my money just something that I liked. This guy is the reason why we feel some negative about Liquor stores and their people
On Saturday, November 18, 2017 I came to purchase some vape juice, waterpipe, and replacement atomizers. I tried find the flavor I wanted but couldnt, and I was looking at the vast selection for about 40 min. Not one person asked if I needed help and I was thrown out of the store like some criminal. I work 60 hours a week, dont get the opportunity to look around like that. They just missed about $150 in business by doing that to me so whatever.I forgot to mention the pile of credit cards that I found right outside the front door that belong to a girl named Misty. I was attempting to be a good citizen and picked up about all 10 cards and brought them to the guy at the register, and he looked at me with disgust and threw them all in the trash. Hey regretfully said thank you and looked at me with disgust. I was thinking I can look her name up on Facebook and maybe messenger and tell her that I had her cards or something but I dont know.All other experiences here have been excellent. Very good selection very good prices. This is why I was looking around for so long.
Dishonest. This place will scam you by sneaking higher prices than listed at the register.
This is a place I aways get my glass from.. but not anymore the owner does not know anything about most of his stuff in his store. He was very rude to me because he didnt know anything. HE shouldnt interacting with customers. Ill never go here again. Im a small business owner myself. I would never act that way or tolerate this at all from any of my employees. Good thing his employees are knowledgeable. Maybe they can teach him on customer service.
Disorganized shelves with not much on them. They sell cans of food and other random old food you wouldnt eat. Small selection of candy and snacks. They have a large selection of cheap glass. Most of the glass bowl replacements for a bong I looked at had cracks. Worker was able to find ONE without a crack for me. Mtn Dew I bought is flat. Every time Im in here the guy at register never says a word to you. Not a welcoming store. Fee to use card under $10 and if you give cash they always give you dirty thin money that looks like it was pulled from the river. I live 3 minutes walk from here but I walk further to go somewhere better.
These guys are so great. Kind helpful and informative. Great deals. Wouldnt go anywhere else.
Best head shop in town. It is the biggest. There has been management change, it is much better. The staffs are way better, a lot of college guys works there now, they know what they are talking about. Best selection of alcohol, beer, and all the other good stuff in the headshop.
Wait times can be kind of long but they have EVERYTHING and staff is usually very nice
They are a busy store, but after a bad experience at Reno smoke shop, I went to Nahar. The guy that helped was awesome. He asked the right questions regarding my taste in vapes, and guided me to what i was looking for. Extremely happy with this store.
TEST COMPONENTS YOU BUY IN THE SHOP BEFORE YOU LEAVE.I went there for the first time today with my boyfriend who needed a new coil. He walked out of the store to discover it didnt work. He returned no more than 5 minutes later and the guy behind the counter refused to make it right. He told my boyfriend to come back at 6pm. It was 10:30am. No customer service skills and if you buy something there, the sale is final, even if they sell defective merchandise. Shay people at that store. I wish I could give negative stars.
Went to the store to get some tortilla chips. They have them! The cashier was very polite and respectable he said it was going to charge me extra money because I use my card but he told me just to add something for $0.50 and it would have been free thank you again sir
Rude also my kid left her tablet there and the guy behind the counter and his friend who were shady as can be said u cant leave anything around here it will get taken the tablet was literally left for mins and i beleive the staff did it cuz when i called he said he didnt know what a tablet was and literally left me on hold til i arrived back at the store!!! Plus they didnt even have what we went in there for total waste
They have a much larger selection of products than they did last year. Definitely WAY better prices than ive seen around. Great service and were very knowledgeable with the products they sell. I highly recommend this shop and Im for sure going here for pretty much everything smoke shop related lol.
Great place. Good people.
Not very much of a discount... Bought a fifth of southern comfort and four gatorades cost 32.00....which explains the dusty bottle... If it wasnt for christmas I would never have paid that much....
Nobody even bothers to help you the cashier was taking to his friends the whole time.. we walked in to look at the pipes and we had to go look for him because he didnt even ask us if we needed help. No good customer service at all...lame place honestly ..i wouldnt come back here.
Asked to buy a vape pen. For my budget was recommended a snoop dogg g pen. When I opened the tank it was clearly different from other vapes. When I went back minutes later was told it was only for smoking herbs and not for vape juice. When I looked up the model online I found that these are sold for a much higher price and in an entirely different packaging. An obvious counterfeit and when charging it the USB gave off a burning smell like an overheating car engine. Also the first reviewer below who gave a 5 star rating looks strikingly like the man from the store
This place is TRASH. They sell broken vapes then 20 hours later when you go to return it they tell you only the person that sold it can exchange it. Garbage thieves! Dont go here! Out 30 bucks in less than 20 hours.
Was going here for years, the individuals working there were never warm or nice. They are expensive, the service is lacking, and the space as a whole needs to be remodeled or redone.
Great selection pleasant staff. The only place in town that I can get my favor liquor in a fifth
Left without buying anything because its very sleazy and nothing is priced. Couldnt get the attention of the guy behind the counter.
Excellent selection of pipes, vapes, e juice, salt nic, lighters, poppers, and liquor. Open late also
Go see Johnny, he will take care of you.... best selections. Best prices.
Great customer service. Honest feed back about products.
Definitely best place in town by far prices aren’t to high and the selection is great
They got everything you need from drinks to smokeshop items plus whip its!!! And there prices are really cheap more then nost stores in town and open late too
Terribly rude people
Glass pieces are always great to browse
At times the pricing is confusing, but overall they make it up to their customers and treating customers well deserves praise
First time, 11:30 PM, poor service, unorganized Vape tank case. Wont be going back any time soon.
Great place for your smoking accessories and quick convenience store food
Best head shop in town... Best selection and lowest prices
Real friendly staff that knows where everything is and helps you out
Always really friendly and has what I need.
. broken merchandise with no returns. Very rude staff.
Over priced to many homeless people hanging out getting drunk looking for drugs
Good selection of hard to find KM Hookahs and Accessories
If you know what you want they have it or a variant...
I got what I needed when I needed it. The staff was very helpful.
The best smoke head shop liquor store.
Horrible selection and prices and very unfriendly.
Horrible selection, prices and still unfriendly.
A dress wrong, hours wrong, limited selection, not central.,..,...
Best smoke shop in Reno.
Love the pipes they have
Friendly with great selection.
Good customer service
Kinda run down but clean
Worst customer service
🙃🔥
The place is open 247
Perfect location
Best smokeshop