Zero stars!! I shop here all the time and had a product that could not be tested in store purchased from here. When I got home to check if it worked, it did not work at all. I tried to message them last night because they were closing when I went in to make the purchase and asked to just exchange the product out this morning. THEY WOULD NOT , take the exchange when its close to $100 worth of product brand new, and they hung up on me during the phone call for asking questions. If this is not resolved I will make sure myself and no one else I knows will go there for anything again. Worst customer service of all time.What is the direct way to contact because I called and the ladies there just said they would not help me and ended up hanging up on me.
I had a very great experience today at muse vapes. With the help we received by Carlie we left happy and satisfied with our experience!!! You go girl!
Amber and Carlie are amazing at helping you pick good flavors and long lasting vapes! They both deserve a raise!
Best shop in St. Joe, the customer service is better than any other store of any kind. Simply driving by makes me want to stop in, just so I can once again see what customer service is supposed to be like. I have gone through many mods, and many juices, and all staff has ALWAYS been knowledgeable about their products.
Very helpful people around, always ready to help there customers. Excellent customer service. Always get new things 1st in town. Love this place
Ive been going here for YEARS and have always had great service until the other day. The guy was beyond rude to me and tried to make me feel stupid when in reality he didnt know what he was talking about. I didnt get his name but he looked like a biker. Im super disappointed to say I will never come back as long as he is working here. Ive also heard from many of my friends that have been going here for a long time say the same thing about the guy. HORRIBLE CUSTOMER SERVICE. And after seeing multiple reviews about this guy and how rude he is Im beginning to wonder how he is still employed? Your losing business over ONE jackass
Wont stand behind their product! Literally bought a $75 IJoy Diamond and one hour later asked if I could return it as it is defective. Was told nothing they can do and Im stuck with it.
Great environment. Liked shopping a lot. Will recommend to everyone
Best customer service ever. I ended up getting a bad batch of coils well what we thought were bad batch of coils on my Cletus Tank. They gladly swapped two atomizers out. They saw that I had a problem with my tank but after three visits got it taken care of. No one else could fix the problem which turned out to be air flow completely backwards from what we expected. But the point of the story is after multiple visits they were still nice as ever. Not one ounce of frustration and got my problem taken care of. I will not shop anywhere else. Thank you Muse
Very nice staff. They helped me, and I was so satisfied I brought my mother 20 minutes later. The only store I go to
I literally showed you exactly what I wanted I said sour house watermelon. Never said iced and the product was never opened but whatever it is what it is at this point maybe my next experience will be better
This is the worst store to buy stuff from most of their stuff does work or is broke and they dont care they just want ur money so do give it to them cus 9 times out of 10 IT DONT WORK
Helpful staff, very friendly. Prices were good. I definitely passed the word to go there.
This is a great place to shop for vape and glass supplies. The people are friendly and helpful. And they really have the best selection in town. I wont go anywhere else in town.
I believe the guy who helped me I believe his name was was Matt, was very nice and informative. The atmosphere of the shop was peaceful and the prices were great.
Dude here is rude af probably doesnt know what hes doing asked if he had coils for a cloud beast king an he immediately said no while I was saying do you have coils talk about a rude motherfuker let alone I can see them behind the counter but I walked out anyway Im not arguing with somebody that doesnt know what they have in stock
Guy in there is awesome very helpful and nice priced werent too bad either definitely where Ill be going from now on
Very friendly customer service with excellent prices from anything from vape stuff to their large glass selection. They have everything you need from a beginner or a veteran vaper. Highly recommend their store.
Nice place and the employees seems to be friendly and knowledgeable of the merchandises they have in stock or order for you
Great selection, really. Stuff you want, at prices youd get online. Staff knows their biz for sure.
Really good place have great price. Great service and wonderful selection.One stop for all vaping stuff
I only still come here for amber give her a raise
Nice shop, good juices and even willing to look into ordering my favorite juice since I just moved to st Joe from Florida.
Absolutely an amazing shop!! Love the selection, prices, and staff!! Amazing quality of products also!
Awesome selection and awesome customer service!!
I bought an eleafe tessara 4 days ago and have been threw three coils. I took it out to muse vape and the lady there put in a new coil an hour ago and primed it and its already burnt up so I recommend not to go there because they will not help.
Decent slection but prices so high compared to net, great place to go in a hurry or emergency!
Muse Vape is the place to go in St. Joseph they have great deals great prices and they treat u like family to whoever walks through the door I would highly recommend stopping by Muse to see what’s up it’s my store and it’s my family away from my immediate family!!!!!!!! 🤘🏼🤘🏼
Great selection. Good prices. Would recommend over others in the area.
Great customer service. They had exactly what I needed and what I wanted!
Austin was friendly and professional. Would definitely recommend this place over others in St.Joe
This is nice store, they do try to help as best as the management will let them.
Awesome store! Friendly knowledgeable staff. Great selection of glass and vape supplies.
Great place if your under age. They love to sell to minors
Nice prices with some really cool selection. Recommend over on all the vape shops around.
Watch out for their Elf Bars. They sell fake ones and I got extremely sick.
Bought the first bottle of CBD oil. Can say Ill be returning again for other products. Felt welcome there and like I was hanging with friends.
Okay vape juices and a lot of different flavors only down side!? the prices a little too much for my liking.
This is my store! I will not go to another store! They are so helpful!
Nice, comfortable vape shop. will definitely visit again when Im up there again
Awesome and always helpful they have a great selection
This is my favorite vape store in Saint Joseph, Mo. Very friendly staff and amazing product selection!!!
Great selection, pretty good prices. Will come again.
I got a new cap and it did not work and would not replace it and it was not even 24 hours I will never go back
They sell fake and counterfeit vape coils. Particularly falcon or horizontech coils. DO NOT RECOMMEND.
Garbage a** business. By new product from them and in the same day after opening it product breaks they will not exchange it. Very unreliable business.
Waaaay overpriced. Almost double retail of what you can get online.
Great staff, great service, best selection in town
Always have wonderful service and amazing selection.
The guy that was working was rude and didnt ask me anything of what I needed then gave me the wrong thing .
Great place. Lots of selection. Great employees.
They are very cheap and the staff are so nice.
Lack of knowledge from the employee. They didnt seem to want to be there. Did have the item i needed
Worst vape store in the Midwest. You can blame the Tommy chong looking guy. Terrible service
The best Vape shops by far ever I went to, very knowledge staf.
Love this place! My go to when I need something for my vape.
Always enjoy visiting!! Very friendly and helpful
Got my vape there, and I really felt like were helping a noob like me.
Very friendly staff. Very helpful and clean.
Love! Everything you could need for vape and a large selection of glass as well.
Great guys at vuse vape. They go above and beyond!!!!!
Unfortunately, their prices are MUCH more expensive than online prices for vaping products.
Muse Vape has an amazing selection and the staff was incredibly helpful!!! I would suggest this vape store to anyone!!!!
Customer service is the best and very friendly.
Will only buy from muse vape! Great friendly service!
She could have been nicer, was kinda confrontational
Call to ask if they had a certain brand of vape guy that answered was extremely rude
Friendly service and reasonable prices
Great store for all of your vaping needs
Great product but high prices
Nice guys work here very helpful
Great service and products great selection of ejuice
Great glass but a little high priced
Nice guy. Very helpful
Came at 850 and doors were locked
Best local brick and mortar vape shop
Best deals around!
Quick service. Nice :^]
Pros at helping. Every knowledgeable for vaping.
Super nice staff!!
Good prices
Excellent customer service !!!!
Satisfied with every purchase
Super cool worker
Good time, long time.
Sells to under age kids..
Good service
Very informative
Fast turnover!
Awesome
Very cheap
Cool
Helpful clerks