Whoever’s reading this right now, I promise this place is a vibe. Everyone that’s currently working here is super laid back and respectful, especially Christina! Besides the fact she has this welcoming aura, I feel less bad giving her my card since I get to see her beautifully done tattoo of the skeletal hand on her hand each time😂 s
I come here fairly regularly, probably my favorite smoke shop in San Antonio. Ive known Christina and Patty since 2021, theyre both awesome. The other day I lost my vaporizer that I had for a little over a year (sad), but Raven hooked me up!! 😎
Christina and the rest of the staff are super friendly and helpful. Always respectful and greet everyone. They are very knowledgeable in their products and always have someone with great recommendations especially Christina
Best smoke/vape shop around!This is the only vape shop I go to! Ive tried many others (that are closer and/or more convenient for me to stop at) and always end up coming back here. I drive past no less than 4 different vape shops to come here.They have an amazing selection of damn near everything (in the realm of vape/smoke shops) and are usually better priced. And I cant forget to mention how awesome Raven and Evan are!!
Great store. Wide selection of good products and the staff is very helpful. Christina and Evan are always there when i stop by and they are both very friendly and happy to help
I go here at least once a week to refill on goods. They always have what you need and at a good price. And the owner is very nice she even took down my number to order a cbd rub for my back that they didn’t even carry anymore.
This place is awesome and right down the road from my place❣ They have what looks to be literally e-ver-y-thing, and all the staff Ive ever met over the years were welcoming, friendly and very knowledgeable. Christina D is especially pleasant and always wears a smile. 😊
OMG! They had everything! The girl who helped me Christina was freaking awesome, it was like having a personal shopper! Definitely will be back again.
Very pleased with my experience everytime i go in to buy my cigars. Christina is very helpful and attentive to the point where she already has them ready when I come in!
Wonderful customer service, w/Christina. She’s always attentive, and knows the products in the store. Keep up the good work!.
Way overcharged for a carbcap. Over 20 dollars - the bag they gave me it in says its a quartz banger so they must have scanned it wrong. First time there. Wont be coming back.
This is where I get all my vapes. The store is always clean and the staff is great! Christine always helps me out and she is so nice! She is the reason I keep coming back!
I stopped into Smokers Galaxy because I was out of incense at my place and Alexis helped me pick out some really nice hippy sticks. I really loved the Awapuhi, its even better when its lit. Thank you Alex will definitely be back for more.
Been coming here for a while and never had a bad experience. Christina is very helpful and kind, as are all the other workers there.
Came in here to get a vape and didnt know which 1 or flavor to get as usual and Christina definitely helped me out letting me try the samples they had till I found the right 1 and wasnt annoyed with me while waiting till I found it unlike other places do, definitely recommend coming here they have so many vapes and pieces for all your smoking needs
Absolutely love this smoke shop since me and my fiance moved to this side of town, christina and all of her employees are always so nice and knowledgeable on the products and makes it an extremely enjoyable experience!
I’m a regular, & i know for sure, is that Christina is such a light in my life when i show up. Always welcoming & a great person! Smokers Galaxy is my goto for everything!
Store is always clean and staff is knowledgeable and very helpful, Christina is the sweetest and usually helps me but overall lovely place
Christine is great! She’s friendly and goes the extra mile to make sure her customers get the right product! This is the only vape store I go to because of Christine!
My favorite smoke shop to go to. Christina is always the biggest help and when I don’t know what flavor to choose, I let her pick and they are always amazing!
Letting People Know That Location Or Any Of Her Locations Are Trash As Far As Working There. She Dont Even Know How To Run A Business. Yall Will Thank Me Later. Other Smoke Shops Pay Better Then Her.......Your Welcome
Would not recommend. Over priced, do not disclose any policies, did not provide receipts, employees not helpful nor do they assist with any knowledgeable information on products. Lost $18 for a defective product, was in a rush and didnt have time to read the tiny sign in the direction I was not looking at. Not provided verbal regulations to said product (even though they know it has problems) Store took product back and refused exchange or refund. Not listed in BBB, had to file manual complaint. Was met with a snooty “manager” who was of NO assistance. Was told sign was posted on tinted windows out front. Thoroughly examined store front, with no sign in sight.
Favorite smoke shop everyone is so nice and helpful! Christina usually helps me the most! Great service :)
I was in your store last night at closing. Made purchases. I realized I had left my change purse there. Went straight back over there it was 11:05 pm it was locked up and they were gone. I called this morning at 8:55am the girl said she remembered me but she didnt see my change purse anywhere. That is so not true. I was right there by the register and thats where I left it..I feel she is not telling the truth..Im fixing to go back over there right now and talk to the manager.im very upset it had cash in it and a guitar spoon and a hotel room card. I just went back in there the same two people were there that was there last night. They said they didnt see it, I asked to talk to the manager I was told they were not in. I asked about camara footage they said only the owner could access that. They would not give me any info to the owner. This is pretty messed up. I know it is there. If the owner could please contact me I would greatly appreciate it...I wouldnt want dishonest people working for me.
Customer service is horrible. I have never been here before. I walked in and 5 people standing around talking. Not one person said welcome or asked if I needed help. They all looked at me as if I was interrupting their day. A lot of product thats for sure but I will drive an extra 3 miles or so just for good customer service.
Was sold a box of 100 wipes and it only contained 48 after I got home. The box looked used and most likely was being used by an employee or staff. Disheartening considering the individual who sold it to me, opened the box and looked inside before handing it to me. This was a 10$ box of wipes hence the time I’m taking to write this.
If I could give 0 stars I would. I bought an Elf Bar at the 281 location as a gift for someone, and I thought it was a great deal because they were on sale for $20.99. Imagine my embarrassment when I gave the gift, and the recipient noticed the Elf Bar is expired. I dont live in the city (I live 45 minutes outside of S.A.) so it was hard to get back there to exchange it. I was in the Potranco area on Sunday, so I went to the store on Potranco, and was told that she couldnt help because the expired vape was sold by the 281 location. So I drove out of my way all the way to the 281 location (since I was in town already), where Kayla offered to exchange it just this ONE time for the same item, and she grabbed another Elf bar that was also expired!!! All of the Elf Bars were expired. I had my receipt and it had only been 6 days since I purchased, so I asked if I could exchange it for another brand that wasnt expired (again, since ALL the Elf Bars were expired). I was even willing to pay the difference if the exchange was more... but she very rudely said no, it had to be the same exact product that she was exchanging, then proceeded to say that their policy is no refunds or exchanges, and that there are signs on the door... I told her that I trusted that they werent going to sell me an expired vape and had no plans of returning or exchanging it. If they would have been upfront about the sale and that it wasnt a sale at all, but was discounted because it was expired, I would have been ok with that. But they tried to be sneaky about selling an expired product. Not cool. My son, stepson and their friends all shop here, but no more. We have plenty of other options of vape places that wont try to rip us off! Also, Kayla said they dont have a manager and refused to give the owners info so I could file a complaint... Shady business they are running.
Friendly staff and always helpful on new items they have in stock. 😊
Im giving 4 stars because Ive been shopping here a very long time and spend a lot of money here across my family. However, I came in and instead of buying the usual disposable vapes, I decided to buy a refillable pod. Maybe I shouldve gone to a shop with more knowledge on these systems. Everything tasted burned out. Ive come in twice to fix the situation and been blown off and forced to buy another coil to replace the coils that came with the system in less than 24 hours. No offer of a free coil or exchanging the system. I tried the juice on three brand new coils and two different systems and it tastes burned. I offered to let them try it to see Im not just saying it to say it the second trip and was instead told to just buy new juice. She said juice doesnt burn but regardless if what she said, there can be a bad batch. Again, Im in there at least once a week and have brought in multiple new customers in just the last month. Youd think customer service would matter more than a need to be right.
The manager, Christina Hammond seems to be a manager, but can’t seem to keep her mouth shut about other peoples relationships blabbing her mouth to my ex-boyfriend about how she doesn’t like me. Maybe she should get her own life and check seeing as she lost her kid to methamphetamine. Do your job and sell vapes.
Love the crew, everyone displays professionalism and kindness. The vibe is always lit.
This is my favorite smoke shop, so when they asked me to do a review I was like of course! Great place, great people and they always have what I need! My cashier today used the words “hell yeah” more than I have ever heard from a single person but it was cute and worked for her. 5 stars every time I have been!
Always good vibes and great service when I go here.
ABOVE AND BEYOND! This is by far my favorite and now ONLY vape shop I’ll go to. The employees are always helpful and kind. I was running late and Courtney went above and beyond to make sure I received amazing service! Seriously, even if it’s not your closest shop, it’s even worth the extra time just to go there. THANK YOU again!
Christina is always the biggest help choosing vapes. Favorite shop.
Wow i see a bunch of horrible reviews but i shop here like twice a week for various wares and always have a great experience. The employees i see regularly always help me out to find what i want and Ive never had a negative experience except showing up before they close by 30 min and find at all locked up and dark. Usually when a business says they close at 11 they arent closed at 1030. Except for here so i guess now i have to take my $50 vape purchase elsewhere cause someone decided to go home early..
I see negative reviews but I have not had a negative experience with this establishment. The staff and owners have been good to me, always answered any questions. Was always able to go in, conduct my business and move on, no hassles.In regards to some previous posts.... Theres numerous signs in the store if theres no returns/exchanges on items. How does the business know if the buyer left, switched out a device or component? That is a very logical thought to have.
I’ve bought 3 bum vapes from them now and they refuse to do anything about it. Huge waste of money. Sad because I used to like this place. And the best part is the employee decided not to let me know about the policies regarding their vapes nor did she give me any receipts.
My favorite shop. They have everything you need, and the staff has become like family for me. This is my happy place.
This store has a great atmosphere, they always have everything I’m looking for. Christina helped me out today with my purchase and was an absolutely delightful.
Love the staff! They are always so sweet, especially Evan and Christina! I’m sad that the manager changed the policy on military discount! Still love this place!
Christina and Amber were very helpful today! Every time I come in, both of these ladies are not only super friendly and cool, they’re knowledgeable about any product I ask about. Thank you for always being amazing y’all!
They have a little bit of everything. Very friendly people.
Every time I go to the shop like this morning there is this girl that works there . absolutely zero help always with an attitude and at the end of the day why should I spend my money there not gonna happen
Great location on 281. Frequently come up here and all the staff is friendly. Christina was very helpful with new products and feedback from other customers.
Very happy to have a store of this quality close to home. Ive been able to see it grow and develop since its opening, and Ive never been disappointed. Stores like this usually have a steep mark up on most things including glass, but Smokers Galaxy has always been reasonably priced. Today I bought an Ooze Quad Battery and the employee allowed me to remove it from its package and test it out on sample cartridges in the store just in case it was faulty. Great purchase at a great price. I will be back soon.
Love this place. Friendly amd helpful staff. Im here like every other day. LOTS of choices. Knowledgeable staff. I learned alot i didnt know about cbd. Great place to go if youre new to CBD and dont know exactly what to get. Ask and they have an answer...
Always clean, with a very helpful and friendly staffed gallery. The Managment here deserves 5 stars. I wish I owned this place. I never have long wait for help and they always know their inventory, or 2 how to best help you. Worth the drive out of my way. 5 Stars *****!
I bought a vape and tried it before I left. First hit was fine then when I left my vape was autofiring. I immediately turned back around to see if I could switch it out, I was told by the manager that once you leave they cannot do anything about it. She was totally just doing her job, but to the owner I think this is a really bad way to do business, because this is obviously a faulty vape. Hit your vape a few times before you leave not just once, or choose a different shop… Employees are super nice, but policies are kind of unreasonable.
I regret not reading the reviews before coming here…I bought a defective Elf Bar and opened it in the store (the employee actually watched me open it and saw it was leaking). I was later told “nothing could be done”…no exchange, refunds, etc. Not really sure how this business plans to stay afloat with these kinds of unethical practices. It appears from the reviews I’m not the first or last person this has happened to. I’d advise anyone else that this happens to, dispute the charge with your bank. I’ll be going to Smokerz Paradise from here forward, they don’t leave their customers “stuck” with defective products that are not within their control.
Unbelievable store so clean great knowledgeable staff has the best product selection in town! Honestly this is the only store I’ll be going to now!
This is for the Young man that was working about 2 nights ago. It was him all alone in the shop and me and my husband went in and he gave us great suggestions and he was so nice and pleasant you need more employees like this everywhere, So thank you so much!!!!
Went in to purchase 4 disposable vapes. Tested them all in store, one out of the 4 that I purchased was clearly defective.When presented to the first employee(kind gentleman with dark hair) with the defective item, the gentleman stated that he had to test it himself to verify it wasn’t working before he replaces it. Upon doing so, the employee visibly winced as the flavor produced by the defective vape was offensive. This employee then stated and nodded in agreement that the product was “offensive”.However, a rude and poorly tempered girl by the name of Kayla insisted on trying it herself (as if one employee testing it wasn’t enough?) she then insisted that it didn’t taste burnt. (as if I just didn’t see the employees visceral reaction to the bad taste)She then refused to exchange the item outright, siting excuses that she could “lose her job” over it.I said “It doesn’t taste right. Would you take a flat soda? Or would you send it back to get one that tastes right?”She stared blankly as if the common sense was a foreign concept. I ended up leaving without an item, or a refund. Due to Kayla’s awful approach to customer service, poor manners and apparent lack of taste buds,I will now be having to call the bank to overturn this transaction.
I came to your store everyweek but imma stop from now on.Worst customer services ever
Awesome experience. Very knowledgeable on all their products AND THEY LET YOU TRY IT BEFORE YOU WLK OUT! Thanks y’all
This is the place to go for healing what ails ya’!!! Lots of beautiful pieces and an incredible cigar humidor, too. SAUCE is who you want to speak to when it comes to everything! That girl is on fire!!!! Sauce is extremely knowledgeable about the products and really takes the time to ensure you are getting exactly what you want. Great store, amazing staff, quality service and products...I’m sold!!!
Everyone is always so kind and helpful. Every time I come they’re always smiling and willing to answer any questions. Good vibes here :)
I have never been so disappointed in the customer service at this store. Bought a new device on Oct 23, on Oct 29 the tank come off therefore you couldnt fill it up. Took it back and requested to exchange it. Was told that it had to break within 24 to 48 hours before they would exchange it. Now understand my credit card had already paid the $128.00 I charged. So they got their money. But refused to do anything except keep my money. The device was defective and they would not do anything it was not a used one or at least that is what I was told. So be careful what you purchase from this location and if it is defective make sure its within 24-48 hours.
Worst experience ever, I wish you have professional staff but they are Rude as hell.
I have a great experience everytime I come in. Everyone is super nice and they have deals on vapes often. 2 for 30$ on esco and $6 airbars. I love it here
Been going here for a few years now. Always hooking me up with the best and newest stuff. Evan and Christina are the best!
The service is outstanding. Theres a new face there and I cant remember his name but hes African American and knows how to treat every customer respectfully and has a great sense of humor. Possibly looking at the new manger in my eyes! GOOD JOB KID KEEP UP THE GOOD WORK!!!
This place is a rip off. Don’t waste your time or your money. Customer service is a joke along with its staff. Far better places to support local business. Can only hope their out of business in the next few months, or worst case years.
I really like going to this place because my girlfriend loves cigars and they have the ones she likes, but I’m not sure if I’ll be coming here anymore after what we keep experiencing. The first time we came to this place we were warned that the owner (Mexican lady) doesn’t trust black people in her store and she will watch you like a hawk because apparently all black people steal. We thought maybe the person was being over dramatic but she did watch us like a hawk THE ENTIRE TIME. Like she literally did not keep her eyes off of us and came near the door and all and would just stand there until we got something. Every time we go here, it’s the same thing and I can’t shop at a place where I’m not even trusted to shop at freely let alone feel uncomfortable due to my color of my skin. It’s 2018 people, we need to do better.
Purchased an Escobar, The coil burned up within an hour of leaving and they would not refund or exchange. Ive had this problem at cloud factory before and they took care of me. Wont be back.Edit: I have no faith you will take my comment into consideration. Your reply is to save face. Several other customers have made the same comment. If you sell a bunk product, you should take responsibility. Just because it hits one time in the store doesnt mean it wont malfunction shortly after. I came in 3 hours later with a burned up coil.
The staff was wonderful! Felt very welcomed. Christina was very attentive and helped with choosing the right kind of vape I needed and Amber helped as well. Will be back!
Great service Christina was lots of help and always is!!
If I could leave no stars I would I bought a disposable vape literally yesterday. Its firing by itself and I cant even hit the thing. When I called them to ask about it they said the owner made a rule that they cant replace it. I understand if it has been a week or anything like that but I literally bought it yesterday.
I completely love the service and the atmosphere. It was such a great experience and I felt truly at home at such a well-established and well-stocked store. The staff were amazing to mention especially Adam
Ive been vaping around 8 years & Smokers Galaxy 281 is the best vape shop in all of San Antonio, hands down. Prices & service are outstanding - you will never stand around wondering if youll be helped like a lot of stores.I cant say enough about the peeps though, they like their job & want to help you any way they can; very refreshing ! Do yourself a favor - stop in here & check them out, you wont regret it !
I give this place 10 stars out of 5! Best smoke shop I’ve been to. They have a great selection and lots to choose from. The employees are the absolute nicest, remember me, and ask me how I’m doing every time. Don’t waste your time anywhere else. Being in a little strip mall area it doesn’t look extravagant or anything but They definitely deliver!
Excellent variety, excellent customer service. The lady that works there is one of the most friendly people Ive ever met. This will be my San Antonio store when Im here for work.
All of the employees are knowledgeable and courteous they answer questions and dont rush you I love this place. Delta 8 + HHC-O by URB are the best carts!
Super friendly and very quick to help with all my purchases. Kayla and Micaela were very helpful
Tbh, I should have checked my stuff before I left. However, they tried to refuse to exchange a disposable vape I hadnt left the store with that had leaked out all the liquid into the packaging. Then told me the vape juice was 20mg when I got home I saw it was 50mg. Consider me bummed af.
Rem (I don’t know if I’m spelling her name right) is the fantastic young lady who helped me today! Rem was so sweet, super easy to talk to, and so helpful! Will definitely be coming back!
Absolutely love this place. The service is unbeatable, they are knowledgeable and very attentive but not in an annoying way. Will only shop here for now on!!!! Love you guys!
I come here all the time for my puff bars. Out of all the ones I had I got a defective puff bar. I brought it back to exchange and was told once you leave the store you cant return. When you have ppl buying 3 bars and get one free yall need to tell ppl if you dont try it in the store before leaving is the only way they can return it. Im dissapointed in this store for not making it right at the very least swapping my bar as a one time courtesy since i was never told this information out of all the times i been here at least twice a month for 5 months now. Sadly i will not go back to a store that cannot make up for their own mistakes.
Their sign says 10am to 10pm, however, it’s 10:34am and they are still not open. That is not the way to run a business. They guy will the long blonde hair was so helpful and I haven’t see him there in a long time. Now they just have random people there.
Horrible customer service! They tried and lie about a product just because they didnt want to do a exchange.👎 Plus that was a horrible response to the review.
Nice place! Not just a head shop. They have a better than average humidor with an extensive selection of fine cigars, pipe tobacco and a nice selection of classic tobacco pipes as well as your normal head shop items and such.
Awesome shop! The people that work here are fun and know what they are talking about. The place is always stocked and the prices are very decent compared to other smoke shops around town. Definitely recommend to all smokers. Drop your old smoke shop, this is the place to be.
I am absolutely in love with this store. I found my favorite smoke shop also wanna thanks Sammie for helping me out. If y’all stop by at this store ask for her she really awesome and she would help you out with anything you want.
Hands down best smoke shop in the area, every time I come in it’s a vibe, it’s always a pleasure getting token care by ms. hell yea girl 🧡
Very helpful staff love the juice that was recommended was a little bummed they didnt have the coils I needed but they were spot on about the flavor being great! So Ill give em a pass on not having everything I needed for 1 stop shopping will be shopping here again since its so close to my house.
This place is always great, always have exactly what I need and Mikayla is always amazingly helpful when I go in!
Kayla and Christina were super helpful as always, which is why I’m a returning customer!
Great customer service , love seeing familiar faces like Christina and Kayla.
Always great service, especially Christina and Evan! They know their stuff
Closest Vape shop to me, and so far its my favorite. Nice clean location with a large supply of everything and friendly helpful staff.So far so good.***Most of the other negative reviews are fake. You can click the reviewers name and see they only left reviews for the Smokers Galaxys locations. Must be a competitor. My experiences have been good.
I was going here for a long time. I am sad to rate it at 2 stars because I am a regular but I was very displeased by the fact that after I came in with concerns about a juice messing up my coil after 2 days, I was assured that it was just a bad coil. Twice again still having the same issues. Maybe I just got a bad coil 3 times in a row but I wish something could be worked out for me. Unfortunately nothing can be, according to the employee I spoke with.
They tried to sell me a coil for 10.99!!! I can but 5 for 20 flat at other places! How do they consider themselves a reputable business? They most likely are the worst shop in Texas Ive never went into a store and hates them afterwards the people working there were idiot the prices were outrageous honestly I hope that store burns in hell, Ive never seen such a terrible business in my life all these people saying good about this place must be sucking them off for discounts or something broke lame stupid lying idiots get real go to smoke n more if you want a real smoke shop
Some of the best saltnic choices that I found in San Antonio by far! Service is great, they do 10% veterans discount and they have such an amazing selection for my vape needs
I arrived at this establishment 10 minutes before they closed and found the doors locked. When I asked them why they were closed said they always close early. When I suggested they change their hours so not to waste my time, they told me to come earlier because they can close at any time they want. Frustrated with the lack of respect to my time, tried to call the owner and inform her of my experience, my call was never returned. Save your self from a headache and go to another vape shop, before spending your hard earned money here. The customer who shows up to spend money during business hours posted is not a priority at Smokers Galaxy.
Great place! Great prices! Mikayla always get my day going with a smile!
Great customers service!
Staff are very friendly, however quality of e juice is severely lacking. $10 for a 15ml bottle of juice and to add insult to injury, both flavors purchased taste like either nothing, makeup, or artificial flavoring. Unfortunately I will not be shopping here again.
Just moved here and Ive already claimed this as my go-to place. Super friendly and helpful staff. Great variety of products and clean store.
Great shop, cool people, they have pretty much all you need!
Great attitude of the employees, prices are fair and your ALWAYS greeted with a smile and OUTSTANDING SERVICE. I was visiting from Los Angeles and this is a place I would order from even living out of state and come back to on subsequent visits. 😁
I love coming to this store and a special shout-out to Samantha! She is always great, friendly, and knowledgeable on the products!
Will not replace a vape that I bought just three days before. Pin dropped out of hinge on the 2nd day I had it, could not get to their store from my house that evening before they closed. Never dropped or abused just a faulty hinge. This place refused to help so I refuse to shop there
Ive been shopping at 2 of the Smokers Galaxy locations for about 8 months now. They are THE BEST BY FAR! Best selections, best staff, best locations. The staff is AWESOME, super helpful. These guys rock!
This place is HORRIBLE do NOT go here. They dont care about their customers. I went there during their business hours and they were closed early no sign nothing and the person in there wouldnt even talk to me they just motioned that they were closed. My husband handled it the next time and when asked they say they close early everyday and my husband said then you should change your business hours to which the guy responded we can close whenever we want they never apologized or anything!!! RIDICULOUS! Do yourselves a favor go to Thanks for vaping they always take care of their customers
This is the WORST cigar/smoke place (I couldnt bring myself to call it a shop) I have EVER encountered! They sold me a BROKEN cigar cutter and then when I cane back they REFUSED to exchange it... If a cheap cigar cutter... $1.99... REALLY??? And when I went to buy the cigars the guy didnt even know if they carried it (which is okay... no one can know the entire inventory) but then he says If we dont have it then well pretend that we do! WHAT???? Unprofessional.. trashy... low class... it was an AWFUL experience... for $1.99 you just lost a customer and any one who wants a recommendation will be definitely diverted ELSEWHERE!!!
Smokers Galaxy is the best they had the coils Ive been looking everywhere for thank you hell yeah girl 😊😊♥️♥️♥️♥️
We have been wanting to try cbd oils but didnt know what direction to go until Thalia helped us! She was very knowledgable and guided me with specific instructions.
Great customer Service from Samantha she was very helpful and friendly with everything I needed and knowledgeable of each product.
1st time, had questions before purchasing, felt like I was bothering the clerk, nicer by the time I finished.
Stewart and Sammy were informative, helpful, and friendly. Thank you, we will return for more excellent service and smiles 😃!
Owner is super insightful, helped me understand what I was getting and more importantly helped me find Hopp and Hemp cos CBD! It tastes amazing and has helped me with my anxiety! Thanks rolando
They rip people off. They sell the coils by the box and individually. They charge individual prices when you but the whole box. If you buy the box its cheaper than buying individually. They scan the box but manually change the price. Rip off! will never go again
Helpful knowledgeable staff. Christina is my fabulous and my favorite!
Very friendly and knowledgeable staff! The best shop in SA by far! I don’t go anywhere else
Best smoke shop in town always come here, great service 🙏🏼 Christina and kayla are the best
Great vibes! Excellent service from Christina and Mikayla (:
Always helpful and knowledgeable. Able to answer any questions and give their opinion.
Excellent service. They could’ve upsold me. Instead recommended an option to clean my product up. Worked perfectly.
Kayla and Christina were very friendly and able to help me out!
Adam is a great salesman! So helpful, With a great selection and a whole host of accessories for all of your smoking needs they also have a great humidor.
Be careful making final purchase. A product can be completely destroyed but if you leave the store without checking they will keep your money, even when the product cannot be used.
Samantha helped me out and even helped me set up my new vape. She was super friendly and and chill 10/10 recommend!
Micaela is always really friendly just like the rest of the staff!
We had absolute incredible service from sauce she is so knowledgeable and willing to help she is patient and has an incredible attitude
Love this joint! My go to shop!! Sauce is the bomb (as is the rest of the staff) - keep up the amazing service and product selection.
Awful service. No ejuice samples and then the guy tries to tell me the fda will shut them down like the other 12 vape stores in San Antonio that have been shut in last 3 months, I call bs your to cheap and money grabbing to offer them more like.
Great little smoke shop with good selection of disposable vapes and good deals!
I love this place!!! Everyone that has helped me was amazing and they don’t try to up sell you either!!
What kind of place trys to argue with a customer about the price of there vape juice 15 dollars for a 15 ml bottle i told him thats kind of high price for them then he went off in high quality stuff to sell me. Long story short if u vape dont buy your juice here
Sold me a product that broke 1 day later and terrible customer service, very rude employee
Very nice and have plenty of options. I will never go anywhere else besides here. Best vape, cigar shop. Love it
So helpful! They let you sample juice and truly care about customer experience and not money.
This shop is really clean and organized. They have a super comfy couch in the middle of the store too. Loved it.
Everyone here is very helpful and they have great prices. Sam is great and helped me set up my new vape!
Amber and Sauce always help me when I come in and it’s alway good vibes and great customer service ! 110% great!
Called to ask if they had a product and was placed on hold for 12 minutes. Called back and was told immediately they didnt have any
Superb customer service, the girl working the front was sweet & polite. Definitely coming back.
I went to buy a pack of nitrous cartridges but I didnt know they only had the larger boxes and the owner gave me a discount so it would be more affordable, this place is the best smoke shop in San Antonio
Smokers Galaxy sells broken products and refuses to resolve the problem. They do not honor their warranties and the manger is incompetent and rude. I would not recommend this place to anyone. Save your money and go to another shop.
Best place in San Antonio, Micaela with the best customer service, never disappointed
Excellent supply of everything you need and able to answer my questions with accurate knowledge. Great place to visit again and again! Highly recommend!!
Overpriced products. They will try to get you to buy the most expensive items in their store. Bought an Atlantis evo for 34.99 online this thing is only 19.99. There are no exchanges only store credit for purchases items
Great customer service! Big store with a lot of products
Sam helped me out today. She was great! Will return.
This is for sure one of the bests smoke stores in San Antonio. A Lot of averything and the staff allways with great attitud.
Great place, Shout out to the Hell yeah girl. 10/10
Great products and awesome customer service!
Adam was mad tight. Super knowledgeable cat. Dude hooked it up fatty style. Super doight.Doight - Dope + Tight
Love it here!! Kayla is wonderful 10/10 recommend
Huge variety and good staff. This is a highly recommended place for your needs
Matt was a great help with picking out a new battery since I washed my old one.
Adam is super friendly, knowledgeable, and extremely patient when it comes to indecisive customers such as myself!
Great customer service and products, ask for Evan!
Excellent service. Variety of equipment to pick from. Always helpful and humble. Love this place.
GREAT prices here, absolutely recommend this place.
Super good service!!!! Super sick function pieces and a good selection of headies!!! Hit them up if your in the area
Great pricing & service. Sammy helped us out, and had great customer service.
Great place, staff is inviting & knowledgeable & management was helpful & accommodating! Thx for my pain relief!
Kayla was super awestruck and helped me out a lot
Great variety. Very friendly employees.
Kayla was a great help. Def recommend smokers galaxy
Great staff, all employees know what theyre talking about. Great shop for all smokers and vapers.
Love this place, Favorite smoke shop ever!!!! Love love love Christina!!❤️❤️
This place is great. Good selection of pipes!
Great Human Resources Greet & Meet attendees to help you left with a big small Made My Day.
Prices have gone down significantly from when they first opened. Friendly staff, love the incense selection.
Great personal specially Sauce, and always have up to date on stock.
They went out of there way to assemble a item out of extra parts amazing
Sauce and Amber were AMAZING!!! Great costumer service!!! Very friendly!
Great place with an amazing selection and great customer service.
Great service, always eager to help you through the purchasing process
Thanks for the great customer service 📈 , sauce looks out every time . ✅
Awesome customer service!! Very knowledgeable and helpful on products.
Micaela, had great customer service.
Amazing staff! My go to spot!
Its alright with its selection but i got charged over 30 dollars for a bottle of juice that goes for $15 online.
Adam was awesome. Super helpful and knowledgeable about the products!
When you buy e-juice make sure you getting the quantity you are paying for 3 bottles of 15 ml equals 45 ml not 35 ml like I got from this place.
Its now 12:10 and still not open. Not the first time I have been here with doors locked and hours of operation clearly posted on door thanks for the waste of gas and time
Sam did a amazing job helping me find what I needed.
Nice store good customer service more choice prices good
Great shop. Staff was extremely knowledgeable.
Pretty lit experience, Adam is 10/10 at selling things
Everyone there was very nice and helpful.
Great selection and knowledgeable staff. Found exactly what I needed!
Awesome service!! See Sauce for best experience!
Great people to work with!! Lots of supplies and friendly people.
Youre a straight goon if you like Smokers GalaxyCheap plastic, china glass and prices only middle school kids would pay
Adam is the best! Great store and service!
Worst smoke shops in town. Highest prices for worst product.
Friendly and knowledgeable staff, a huge amount of products.
Excellent service from Matt. helped me recommend what i needed.
Love the staff and they carry a great selection
Does not honor warranty for Smok products. Very disappointed.