Great service beautiful lady helps me out everytime I forgot her name but I need it to open up again so I can go back and ask her to help me .
This place is a dream come true in regards to classy and professional. All of the staffs were incredibly helpful and friendly, definitely recommending others to come. Thank you again for the great experience Empire, peace and love.
I shop exclusively online, and unfortunately Ive had many issues with Empires website not working in the past. Now I see that Empire Connect is no longer supported on your site, but the Twin Palms and Moreno Valley locations are.I love your staff and your dispensary is closest to my house, but I wont be coming back as a customer until your San Bernardino location is available online again. I hope to see you all soon!
Super awesome place! Tony helped me out with finding a cartridge just right for me. I have non-epileptic seizures so he found me one for that/pain I have. Everyone was really nice and helpful I really recommend this place to everyone. I’ve never been to a shop this beautiful before and with awesome workers. If you aren’t willing to drop a good amount of money don’t come here. It’s higher in price BUT you get what you pay for it seems like everything is top shelf. I never review anywhere but this is really a fantastic place with a beautiful atmosphere. Highly recommend 12/10 :)
Love this shop. Stiizy carts are cheaper here than at the proprietary store down the street! They have an order ahead on the web option and the pick-up window is outside the dispensary which is always quick and drama free. However its nice to go in, the bud tenders are always chill and helpful and its a cool lay out.
I was trying to find information about the pet CBD line they have. The kid who answered the phone was not helpful and told me to look on the website for it and read about it there. Its not on the website. I called back and they hung up on me. Finally got thru again and spoke with the manager to assist. Im sorry but if you arent knowledgeable in the products you have dont work here. Im not just trying to get high I needed it for my paraplegic dog. Shame customer service. Im disgusted with you guys right now especially since I go here all the time. Do better. Learn about your products or at least if you dont know then offer to look it up yourself and help somewhat. The staff should know about their inventory and the benefits of the medicines. Do better.
I tried this place and thankful I did. Cbx flower is pretty sweet
So its about 9pm and I walk into empire and receive the very best customer service I have ever been given. I had forgotten my wallet and there were 3 young ladies who worked as a team to make sure my needs were met. It was amazing to watch them in action. Hands down Ill keep coming back.
I do enjoy this location it does have great customer service . But you changed all your pricing in the last month almost everything has gone up 30% Lowest price guaranteed I think not. Back to LA shops their prices are unfortunately better . Update new owners it’s even worse may this place close down am be no more
I am not the type to usually do reviews, but with the excellent experience I had here, I thought I would. First, was the excellent customer service by Kristin. Second, was the variety good products and prices they have. Lastly, was great, simple, and quick checkout process. Thank you so much for the wonderful experience and I will definitely keep coming back.
This is my go 2 spot. The works are always knowledgeable and friendly. I highly recommend this. Dont sleep on them...
Its so far the nicest place I have picked up from. Staff if friendly and helpful, product is usually well stocked and high grade. There customer service members are awesome! Ashley was amazing offering great deals and promos that are available! She is awesome. Thank You Ashley!
Update: I consider myself a regular customer by now and there’s never been a day where I receive bad service. Maria is excellent at her job. She always strives and goes above and beyond for you. At this current time there stock is a little short but it’s not their fault. Hopefully they can restock sooner than later ! Thank you to everyone at Empire connect for the great service.I love coming to empire connect ! I’ve been helped by Courtnee on the phone several times and she’s the best. Always does the best to fulfill your order. At the pickup window, Justin is also great, he makes sure you’re getting the correct items and confirms you’re getting the best possible discount. Everyone at empire is always helpful and I love when they have specials every day is something new just be sure to ask them what they got. Thanks Empire !
The store only takes cash and their ATM machines are Always down. They dont take cards. This Happened to me at least 7 times. Their staff never helps and screams over the loud music across the room. What kind of customer service is that? I would be totally ignored while they help what looks like their friends and chatting it up. They are rude and not helpful but want to get paid.
Victor was so helpful! He assisted my friend and I every step of the way. Great customer service, he was thorough with telling us about our different options and went the extra mile to make sure we were satisfied. This was our first time here and we’ll be back very soon!
Store has been closed almost a week with no update, signs, phone number listed, or explanation to customers
I absolutely loved the vibe of the place!! The workers and everyone was so nice!! Shout out to SAMMY for checking my order out and giving me all the good 411 on the specials!! Mr. K with the braids gave great advice on the floor! Victor came to the rescue when we were stuck with a glitch! Overall a great experience!!
2.5 stars - First time I had a great bud tender and first time patient deal but every other time I come in, I get bothered by some overly pushy bud tender who doesnt leave me to look around at the selection. My most recent visit they have this super pushy chick with pink n greenish hair who just kept pushing sales and was unpleasant to talk to. I wish they place had better budtenders more often.
The Manager, Tony is always amazing! His professionalism and personality are impeccable! Wendell is another employee who is superb!! Very knowledgeable and personable. He also remembers details of the customers he interacts with. This establishment has a fantastic array of items to choose from. $ well spent!!
This place is amazing! Very clean, wide selection, great prices and products, very close and convenient. The service I received was on point and had answers to all my questions. Display was beautiful. Security on site and the staff were very friendly. Im definitely going to be a returning customer.
Awesome shop! Something for everyone. Ember valley and cru are some of my favorite brands. Staff always has great recommendations. Many great promotions going on I’ve tried so many brands thanks to the great deals at empire! Favorite spot in the area hands down. Thanks Ashley for always providing excellent customer service!!!
This place is very organized. Almost no wait time.Very safe and clean. A friendly and helpful staff is on hand to assist with any needs. They have guards inside and out so you know your car is safe.I give this place a top rating, it doesnt get any better
Great flavors, good service.Updated review 4/21/2022;Still as awesome as ever and now they offer debit purchases at the counter.Its nice to see that they still had the Lowell smokes I came looking for as well as an inviting atmosphere for smaller vendors alike.
Great place to come every time, I’m in and out within a matter of minutes not overly pushy like some stores calm levelheaded environment and everyone is super super helpful
Shout out to AKElA for being one of many associates of being so kind and making sure my order is taking care of in a timely fashion I love Empire Connect and I recommend everyone to go try them 😊😊😊😊
The folks there are knowledgeable and helpful. Its such a nice place! Its a pleasure to do business at Empire and they always are so nice. Their prices are reasonable and the products Ive had are of excellent quality.
Just Wow! I stopped by Captain Jack and they gave me a hard time letting me in since I did not have a hard copy of my ID although I had a pic of my DMV renewal. The employees at Empire Connect were welcoming and friendly. Ivory, the sales rep was extremely helpful and guided me as a first time customer. Empire Connect should be the standard by which other weed owners should abide. Impressed!
I love coming to this store. It’s always so clean and sanitary. They are taking every precaution for guests who come in. You get your temperature checked and they have sanitizer stations as well. All the product is top quality and it never disappoints. I really like coming in on Sundays because who doesn’t like discounts 20% off the entire store!
Words can’t even explain how amazing this store is. I won’t even call it a clinic because it’s too high class to put it in that category.Extremely clean environment, sanitizer stations, staff very knowledgeable and takes the time to know your needs. Very friendly staff, every employee was professionally dressed.Paublo who attended to me on 9/13 was AMAZING 🙌🏼 He took the time to know what my needs were and gave me good advise on products. I literally felt like I had a free consultation. He is very knowledgeable!!! Good 😊 job 🙌🏼I highly recommend papaya diamonds (wax) and chocolate mint for the Cart. He said they were very potent and should do the Job. Well….it Floored me and I have a tolerance. 🤪I Will NEVER 👎🏻 again buy from a delivery services UNLESS it’s EMPIRE!!YOU NOW HAVE A LOYAL & RETURNING CUSTOMER 🌸THANK YOU Paublo for your expertise 🌸
Connect is the biggest nicest Storefront in all of the inland empire. They have exactly what I’m looking for every single time I go the staff is so helpful and cool. They never seem to stop surprising me with the new products great deals an awesome event said they have going on love this place
Im not a fan of recreational taxes, so I dont usually shop dispensaries. However, when I need to I prefer to use these guys. Service is always on point and I feel like they offer deals but dont pressure. Good customer service, good choices of products and safe environment. I would recommend this spot for sure.
Great customer service and wonderful atmosphere. I love the selection they have, you never get tired of anything because they have so much to choose from. Flower is always fresh and well stored. Buds are never dry. The Lowell hash is some of the best stuff in there!
I have been to this dispensary several times and their quality is very consistent. They have plenty of products on display and the staff is super helpful. The prices here are also really fair. I will definitely be coming back again to try more of their products!
Empire connect has absolutely one of the best selections for all your needs. They are always on stock and I never have to worry about not getting what I need. In addition to the exceptional customer service, the location and the precautions taken during these times is greatly appreciated!
I come here often and am never disappointed. Sundays are my favorite day because of the 20% off. All of the staff are knowledgeable and friendly. I love the fact that everything is lab tested so I know the potency of what Im purchasing. I will always be a regular customer.
Love this shop! they always have what I need and never disappoint.I usually order online. Maria has been the one handling my orders lately!! she always follows up to make sure Im happy with my order very awesome and friendly service!!
I really want to give this corporate entity a BIG 0 stars, but unfortunately thats not an option. My husband and I were quite excited to visit this place for our first time. The specials sounded great. We get there and the place is decked out to the hilt with probably 30 high-end, extremely expensive electronic devices that tells you about each product. This place spared nothing for the flashiest decorations, lights, beautiful smoked glass and high-end wood displays. Im not even going to go into the amount of money they must spend on security. Over-kill? I think so, but what do I know about security.Sorry back to the point. We spent 45 minutes with a sales associate looking for flower and a battery. We finally settled on a pen that we were told would work with any 510 threaded cartridge, and some pre-ground flower that was supposed to be 22% THC. The pen was expensive but the flower was a good price until we got home. We open the flower and literally half, if not more than half, is stems, some an inch long, and fully intact leaves. This effectively brings the THC level to 11% or less because you know they arent testing the stem and leaves when they do their ratings. I even told our sales associate that I have asthma and need a high concentration of THC so that I dont have to expose my lungs to so much smoke. She was no help there. But wait! It gets better. When we charged up the battery and tried it with our carts, it wouldnt work with any of them. So, we called Empire and they told us, of course it doesnt, Dime batteries only work with Dime carts even though their sales associate said it would work with any 510 threaded cart. So sorry, no returns, no one-to-one exchanges, you are just out $30. I asked to speak to manager. I get passed around for a while then they say theyll have to call me back. A person calls back to tell me they are willing to do me this amazing favor and says I can come back, initially it had to be today only, and they will exchange for a cheaper battery that they cannot guarantee will work with any cart. We have used the cheaper battery pens and they dont get hot enough for our use thats why we were in the market for one that that had more power and would get hot enough. I dont need another cheap pen! Understandably my husband is starting to get quite upset so I ask for a manager again. The person just keeps talking. I ask again, She keeps talking. I ask about 5 more time when she finally has the courtesy to answer and says she is the manager. My husband gets on the phone and tells her that we shouldnt have to pay for their mistakes. And she preceded to tell us that we certainly will have to pay for their mistakes and if I want my cheap battery pen that we cant use, I would have to come get it even though they deliver to my area. She did give me to Tuesday to come in. What a nice person!If you are interested in good service and keeping prices down, shop smaller local dispensaries. I have great luck with products and their service is fantastic!
I love how attentive the employees are. They are all so friendly. I love ordering ahead online for an easy pick up. The checking in process makes me feel safe if I ever need to go inside. Love returning weekly.
First time at this location, usually go to the smaller one in Riverside. Very large selection, and helpful staff to help make decisions. I love the staff at both locations, everyone is very friendly and take the time to make conversation with you. If you know what you want, you can also order online and they will have it ready for you.
This was my first online experience and it was super fast and easy. They called me to confirm my order really quick and it was accurate from what I had ordered. No mistakes at all. I’ll definitely be going back to empire connect.
I have always had such a great experience here. I love the setup, it’s like shopping at apple 🍎 store 👌🏼
Thanks to Lydia for great service! I love how when I place online orders with Empire Connect I always get filled in on the deals for the day. Empire offers lots of BOGO type desks which I love and the customer service is fantastic! I love you guys!
Check your order before you walk out, they don’t pay close attention at the counter to fulfillment. Gas prices hittin and now I have to drive back down there for their mistake. Don’t take bud tender recs I don’t think they smoke and I bought some from their recommendation that was on the sale shelf a week later permanently, so they were just trying to get rid of that Malibu brand schwag. Cash only No functional ATM
The employees were very helpful and the selection was good. I will say check your expiration dates when you purchase your products at the register. I was sold a vape that was about a month away from the expiration date. I reached out to the store and they said this is not unusual. I asked to have the vape swaped out, they declined my request. I have never had a situation like this anywhere else.
This place is great! I appreciate the professionalism exhibited by the staff and the experience in a whole. Im a returning customer, who will definitely be coming again. Thank you Tony for being a very friendly, dedicated and helpful budtender; Im very happy with my selections. After coming here, I wont miss my old connect anymore.
Ive been going here since they have been having their soft opening and watching them grow has been an amazing thing to watch. Clean, hospitable environment with people who love their jobs and helping out. I would highly recommend! Dont miss out.
Went there yesterday and the staff was extremely knowledgeable and helpful. They have a nice set up and treat you like family. Definitely found what I was looking for. Completely satisfied. I would recommend this place for sure.
Best service hands down. Elizabeth was so nice and was so quick to help me out! Love the environment here!
This is a good place to go too when your in a hurry! Amazing customer service and amazing online order pick up. Thank you to Ashley for helping me out a few times and I recommend to come here!!
Ok products, but their customer service is honestly the worst. Called about a defective battery and they kept putting me on hold (but I could still hear them talking poorly about the customers in the background, so that’s cool) finally talked to someone 20 minutes later just for them to condescendingly tell me to read the instruction manual that my device didn’t come with. 👍🏻
This is my favorite shop! I always get great products and amazing customer service. The online ordering option is a time-saver for sure and they still make sure you dont miss a deal when you order online. I always get a call offering a deal when I order online.
Products are dank. I highly recommend this place. They have a huge selection of inventory to choose from. Pick up window is usually fast and efficient. All sales associates are extra friendly and helpful. Shout out to Jamie for always treating us right!
Alright so now been going to empire for almost a year and I have to say the last few times I went have been extremely disappointing!!! The product is not as good as before it seems they are not putting in that much of in effort with there product and just selling whatever they can get and not caring about quality anymore! When I first started coming to empire everything they had was amazing now it seems like they just don’t care! Even going in there to there location is different not as friendly and welcoming as before plus it just seems that the staff now don’t care. Very disappointed with this location! What I believed once to be the greatest dispensary In California now has turned into your local dump
Its so far the nicest place I have picked up from. Staff if friendly and helpful, product is usually well stocked and high grade. They do set a standard for how shops should present themselves. Not a bad place to shop
Just wanted to give a shout out to every employee at Empire for always doing their job and keeping it professional .I want to give a special shout-out to Karen . who answered my phone call and all my questions I had for her and . I want to shout out my boy Joe who well get you whatever you need or find whatever you need if youre in the area just stopped by itll definitely be worth your time . shout out to Jocelyn for being an excellent online service representative.
Great customer service and everyone is so helpful and friendly. I been coming here since 4/19/2020 and this be my spot. They have specials and promotions every single day almost. Everyone kinda knows me and greets and helps me with everything I need. :-)
Style, service & always offering a special! This is a licensed facility which has ALL products tested not only for potency but for safety by CA regulations! I can get behind the taxes that I understand Im consuming SAFE cannabis. The staff is extremely knowledgeable & always seems very engaged with customers. Overall I love the energy of this place & the online ordering process makes for a SPEEDY pick up. I recommend this CANNABIS FACILITY to experienced & novice users!
Lydia was very knowledgeable and helpful. Very willing and able to answer my questions. I am not a regular user. Empire is clean and very professional I surprised by look of the store. I will returnVery reasonably priced.
This shop is usually always great with exceptional customer service, but today I was assisted by Ramon☹️. Ramon told me I cannot use my leather zipper bag that I had used every time before because it was not childproof. Trying to be understanding of the rules I politely asked what makes the bad childproof so I would know next time? Instead of explaining to me, Ramon felt the need to tell me that it was common sense. I mentioned that I thought that was the rude but he didnt think so since he never apologized. And then had the nerve to give me all coins back in change telling me that was all they had and the tip jar is full of dollar bills and its close to closing so not likely... Very disappointed in the customer service displayed here.
Man the app is wack, offers you a 10% discount but wont give it to you because the app is wack & just keeps making you wait while a fidget just sits there spinning all day, I will be going somewhere else plus theyre out of edibles, how do you not have edibles😫 what kind of business it this, Im going to cookies
I really like this place. Staff are friendly and very helpful. They carry everything you could want. I suggest going on Sundays they give you 20 percent off your entire order. Seniors get a 10 percent off everyday.
This is by far the best dispensary in the Inland Empire. Shout out to Joss and Keke for helping me out on my last visit. Thank you for always keeping me updated with all the current promotions and deals. Would highly recommend if you’re passing through
Every time I come to Empire the employees are always super helpful and friendly. On top of the good customer service, the products always hit. Order pickup has been super convenient during these chaotic times.
Prior to empire, I struggled to find a reliable and economically friendly place for my flower needs. not only does Empire provide great customer service, their precautions taken during these times are greatly valued and appreciated. I will continue to support Empire for years to come!!!
Love the convenience of this place, I usually get great service from all the bud tenders and cashiers. I was helped out by Ashley U through their text service tonight, she was awesome. I appreciate this place!
Great place wide selection and very very helpful . From the front desk to the exit door. I dont remember the name of the guy they showed me around but very helpful . Highly recommend this place .
The bud-tender, Justin was cool, very enthusiastic and helpful. Clean place, beautiful decor especially in the lobby. Larger showroom and more comfortable spacing than the riverside location. Very neat overall, 10/10.
Was passing through the area and had to stop by! & if you’ve ever been here you know what I’m talking about..the daily deals, good customer service, and good prices. YOU GET WHAT YOU PAY FOR. So don’t be afraid to spend that ticket and get you some quality.
Love empire connect the 420 event was great I guess I got confused with the goodie bag special almost spent 140.00 for it but the promotion said buy 100.00 worth receiving a goodie bag for 1$ that wasnt true but besides that its still a cool place overall.
Wow, this place is great!! Very clean, beautiful product displays and employees all have had great customer service each time I come, which is like twice a week... oh... wait... man, I gotta problem, now that I think about it... anyhow, yeah smoke it up, folks
I did a online order today, the online order specialist texted me about promos they had going on but said promos would have put me over my legal purchase limit. I will admit that my response was facetious but valid. Upon pickup of my order I was greeted with a passive aggressive attitude and not offered my $2.29 in change that I always tip. In my 1.5 years of budtending and my 6 years in the cannabis industry I have never had the audacity to treat any of my customers in such a way nor did I ever steal their change because they irritated me. For this reason no empire store will ever receive my business again.
First time customer from out of state (Florida) I was extremely impressed with the operations aspect. From the time I entered including security who were firm but professional. Reception/check in was speedy and fast with giving us a briefing on products and taxes and last but not least the ease in which I was able to breeze thru a ample inventory of flower and my favorite some chocolate edibles that knocked me on my rear later that evening. Some things to remember before your visit. Cash only and the taxes are high. Other than that a awesome well ran recreational dispensary that I will definitely visit again in the future.
By far one of the best. Great vybes in there, they put you on ongoing and upcoming deals and you just leave satisfied. 10/10 recommended.
10/10 highly recommended! Great dispensary with huge variety to choose from and supreme customer service! Safe environment and COVID protocols highly enforced! Always gonna leave satisfied with your purchases! Quality services and product !
Amazing place and staff! They have a huge selection and they are always so helpful. If you’re looking for a place to get your products look no further!
Everyone here is amazingly nice and helpful. The atmosphere is very casual but businesslike. Im a novice at this, there is A LOT to learn but for what I needed I was well taken care of.
Absolutely love Empire and all its properties. Best prices in the Inland Empire. Huge selections and friendly staff always.
Empire Connect will always have anything you need! Amazing flower, and reasonable prices. Never upset about the taxes. Understand what youre putting inside your body people! Love the Plug & Play
Amazing spot in the I.E. ! They have quality items and something for everyone’s budget. The employees are always ready to help and have great recommendations. I usually go out to LA to reup but I’ve been hitting this spot exclusively for the last few months.
Love this this place, the staff is very helpful. Elizabeth helped me pick out the best product
Awesome place! Very friendly and helpful people! Im definitely coming back
Recently moved to SB from LA and stopped inI Couldnt have asked for a better quality cannabis shop or better service or flower!THIS PLACE IS THE BEST SHOP IN SOUTHERN CALIFORNIA HANDS DOWN.They give discounts almost every day weekly and even give discounts to patrons who donate essential household items to families in need of help during this time of crisis our nation faces for a short time. ✌️😎👍🇺🇸And all state and local taxes are paid as well and they are 100% Legal and 100% American Top quality cannabis business.Shops dont get any better than this folks
The ambiance is amazing, I love this place. Safety measures taken for COVID and temperatures checked at the door. This place is as professional as it gets. Great prices and a wide variety of concentrates to choose from. Flower is on point too.
Hey everyone here is honestly super nice and friendly if your a first timer youll definitely feel welcome here my sales specialist was Ashley U and she was very informative on the products and responsive to adding things to an order
Found exactly what I was looking for! Place is amazingly huge. Vibes are stellar with the perfect jams playing. Enough space to walk around while staying 6 ft away from others ahaha. Would totally recommend!! Shout out to Frankie and Kimie (might have spelt his name wrong..Im sorry) for helping me out today! 🤘🏼😊
Wanted to love this spot, but they have zero customer service.Also, the prices here are way higher than other dispensaries.
Love this place Ashley and all the other friendly staff is awesome. THANK YOU!! Absolutely love to order online and pick up at the window.. I only go here!!! Best place!!
Empire is the best shop is IE. only shop I go to The corner is where the deals are always has great help and service
Very nice layout and friendly customer service! Just wish the floor staff would utilize their face masks. The cashier and counter personnel who are behind the partition were wearing theirs.
My all time favorite pot shop!So much care has gone into the design of this store experience, Im a big fan!Malibu is amazing, and Littles are super handy
Came in expecting not much of a shop in San Bernardino. Then I realized I was very wrong. I was shown around by a very knowledge guy named Victor. He showed me every product they have to offer. The information he had about each strain was really impressing! Props to him.
Three star customer service for sure. Feels like a weird car dealership. Ps. The second cart worked just fine on all my batteries but cool thanks for that.
Very clean, accurate, and convenient. Ordering online makes everything so much more efficient. A great selection of quality products, and good prices, this is the best place in town.
Receptionist are the nicest one thanks for recommending that cali gold. Nothing better . ,Always got what a brother needs .friendly and good everything i got. Best greetings and non stop helping. This is best place to be even if the taxes are high.
Honestly this is a really great community of knowledgeable budtenders. They are awesome!!!! This place has Aaaa wide variety of good quality medicanals!
Large display floor and helpful bud staff, ready to get you and your party hooked up and on your way to having a good time. Be sure to shop online to save your self time, and in most cases, your order is reddy for you when you arrive. Have a blessed day!.
I struggled to find a reliable and economically friendly place for my flower needs. Not only does Empire Connect provide great customer service, their precautions taken during these times are greatly valued and appreciated. I will continue to support Empire for years to come. They have the best Product in San Bernardino county and the best staff and a nice place and environment and thank you, especially, Amanda, Ashley, Laely, Kiki, Tina, Destiny, Michael and Caleo😎✌🖤...
I love coming to Empire they have good quality weed .Very friendly staff clean environment. Great product and prices. Very helpful. They know all the products very well. I would recommend everyone to come here. Guaranteed a most come.
Awesome one stop shop. Prices vary but overall great place. From security to the staff inside very friendly people. I would definitely recommend it. Specifically for someone that is looking not only for great herb but an experience.
Honestly one of my favorite shops in the IE, if not all of Socal. Cant beat the large selection, extremely clean shop, and their efficiency. Im Im always in and out of there real quick, even if its its crowded. Empire, you guys are the best!
I can’t say enough about this place. It is hands down the BEST dispensary I’ve ever been to. Nothing but amazing customer service, beautifully decorated and amazing product!!! 5 stars!!
I walked into a very welcoming environment, where I was met by Miguel, who was super chill and prolly needs a raise for going out his way for customers. Then there was the budtender. I believe her name was Whitney, who knew everything about all the strains and deals; she pointed me in the right direction. Victor at the counter was very patient and explained things crystal clear. My overall experience was phenomenal and Im most definitely going back .
I’m from phxa and didn’t have a end date to my id# Was allowed to enter the day before not now I cannot the next day even tho a purchase was made
Best spot for plug and plays at the best price only place I get them at. Thank you Elizabeth for the recommendation
Im giving them 5 stars cause they always have the best product. Everytime i go in, the bud tenders are always nice and very polite. The extracts are amazing and the flower is so potent and tasty i never leave unsatisfied. Thank you to everyone at empire. Also try out the live resin diamond dripp banana split or any of the other dripp resins you wont be disappointed.
One of the best dispensaries Ive been to in awhile. The prices were good and the selection was even better. Will definitely be going back.
My experience at the Empire was fun and exciting! The building is beautiful inside and out. Fast and easy process to sign in for new members and they check your temperature before going in. There’s a lot of options to look at however, if you’re like me and just wants to go in and out just got to straight to a screen and opt your options. The taxes are a bit high compare to Remedy Room in Riverside. Jackie and Victor helped me out when I had questions and showed me to find out more information about the strain.I really wanted to read everything about their products just that I felt a little pressured to hurry up and make a purchase. Other than that I am happy with my purchase I got a disposable Stiiizy and an eight of Talking Trees sour Diesel and I’m very happy with my purchase because I learned that Talking Trees grows organically! No pesticides! Woop woop!
This is the only shop in the San Bernardino area that will always have what you need. They got everything from low to high end. The staff is friendly and asks if you need help. The store is clean and sanitized. You will want to be back.
I enjoyed my first time in this dispensary!! The service was amazing. The workers were very friendly and helpful! This dispensary had everything I personally enjoy. DEFINITELY coming to this dispensary every time I need more product!
Its not just about the flower, concentrates, or edibles with this place. Consistently they have the best bud tenders and administer quality customer service. They will take the time to explain the product and help you determine if this is good for you. I dont come here every week but whenever Im wanting something in particular Ill come to empire because if they dont have it the budtender will tell you and point you in the tight direction.
Super upscale shop! Love stopping by always have amazing products for everyones budget. My favorites are los angeles kush, cru, and Mojave reserve. Shoutout to ashley for always providing excellent customer service and great recommendations.
This.place omg so clean and totally organized great customer service 👏 Love it love it 😀 Yes I recommend them. Go check them out beautiful atmosphere.
Convienant and love the online ordering. Just noticed there is Full melt Hash on deck! On my way to pick some up. If they dont have what your looking for there is many more options there. Here again for some more Lowell Farms pre rolls to make my day.
Id recommend cookies. The people here (the mid 30s manager girl specifically) have transformed into a clan of arrogance and elitist conduct Id rather not get into it too in depth but it was a definite headache as I chose a product and was given another one and when I called them out on it they refused to switch it out. Plus they charged me $10 above what the product that they gave me was supposed to be and due to all of these instances of misconduct I wound up exorcising their limitations
Súper clean shop, quality meds, very organized, awesome displays and the staff is always on it. Order online for faster service, that’s what I do and it’s super easy. Jacob M. Always goes out of his way to make sure my order is correct.
My go to spot for concentrates, always have fire Moxie! Also I hardly ever have to wait thats a + forsure. I perfer this spot compared to the one in riverside because the staff are more laid back here. Props to the sales group here at Empire Connect!
Emely & Christina where dope! They were super helpful and attentive to all our questions!
I have been here twice and both times I was greeted and shown hospitality. Everyone here is friendly and knowledgeable. I will definitely come back and recommend this place to anyone.
I wish they had more videos available. Videos showing how awesome their customer experiences really can be! I really like their selection of cannabis infused nanomolecular dummies that anyone would like! The company behind those gummies has nano particles of THC as delta 8 and delta 9 infused with the fastest experience result!Monday’s are Munchie Monday! I love’em! You will too, the people here really seem to care about their customers.#empireconnect#dynamicdavid
This place is awesome, they always text me to verify my order and offer me any deals for the day, Neyzza helped me out last time and the staff is always super friendly and comply sir george COVID-19 regulations which is always awesome
Best dispensary in the IE for sure! Everyone wears a mask and they keep it very clean tony Was so helpful and nice! I found exactly what I needed and for a great price.
This collective is hitting on all levels! I cant give them enough credit for showing up at a time where something like a new place of business just makes u feel good. The best flower in town. Big ups to Yaya she lovely af and knows about all the different strains in stock
Best way to describe this place is bougie hipster. Quality products, can be a little intimidating for newbies (took my mother in law here), but overall lots of varieties in their products and had what I was looking for.
The most indepth and knowledgeable staff I have ever encountered. They are super friendly, make you feel super welcome and explain every step of the process from the time you enter to the time you leave...
The bud tender was horrible and I asked him for indica... He first said the only one he had was the more expensive but at BOGO free until I was leaving to get extra money because I only had 40 on us he said ok...but then when his other coworker saw we were about to leave he said oh but I do have other indicas. I didnt understand why he didnt show me the other options that were there and ended up at another place where we spent $111.99
Best place to go to on a Sunday. They’ll get you right with all the deals. Plug pens always in stock here, my favorite place to go, love you guys.
Best Place to come get your buds. The service here is wonderful. I always leave with a huge smile. They take the steps to have everyone wear masks for others saftey and they always show respect tha ks empire
Best dispensary I have ever stepped into. Safe is so helpful and friendly and there are so many choices I spent over an hour looking around. Wish I wasnt just visiting CA and could return!
I don’t really like to go to dispensaries. However I love that I can order online, and still have the personal touch when Courtnee messages confirming my order and informing me of specials. Great customer service, always.
I love this store like no joke best staff out of any dispensary I’ve ever been to and I frequent a lot. They also have bomb flower especially the cream of the crop resting Kush face
Biggest advice: CHECK YOUR BAG/ORDER BEFORE LEAVING!!!I drive past my local dispensary just to go here but might save on gas now and cut back on how much I go. Been a loyal customer for about 6-8 months and I get prerolls throughout the week because I don’t like keeping a large amount of weed in my apartment. TWICE the employees forgot to put my preroll in my bag... and the other time my preroll container had nothing in it. ALL THESE TIMES I DROVE ALL THE WAY HOME BEFORE I OPENED TO REALIZE I HAVE NOTHING. I then proceeded to have to drive all the way back wasting time and gas. You don’t get any refund, coupon, or credit for the inconvenience either.
Jacob one of the reps there is great. He always know what flower is a good choice. An he gives the best varieties to choose from. Thanks again man Ill fersher keep coming back.
Extremely helpful and knowledgeable staff. Clean and organized. Website information of product quantity may differ from actual in store on hand count otherwise I would give a whole 5 stars.
Elizabeth was really helpful, she gave me great customer service!
I’ve been to a couple of the empire stores and connect is hands down the best, one biggest selection and the staff is great Yaya(Yael) was especially nice will definitely be recommending to everyone that they come here
One of the Best shops in the IE!!!Never let’s me down always come through with that 🔥🔥🔥Good customer service always smiling with positive vibes , Check them out 💯💯
Had a great experience, staff was dope, huge variety of everything product was 👌& the vibe was chill. Definitely gonna recommend this place
All staff is nice and friendly! Always greeted when I come in. Good quality, and my favorite employee is Jordan super sweet💖 and friendly.
The apple store of cannabis. Great selection beautiful layout on the inside. High tech and automated. From their cannabis selection portals where you can place a brand container on a scanner and read the description of the product your getting to the awesome staff knowledgeable and eager to help. Love this place definitely recommend checking it out.
Hands down the place in San Bernardino for flower I always recommend empire connect! The staff is amazing as well. Nya is a great budtender ask for her if you need any help
This is the best dispensary Ive been too. All the dispensaries Ive been too, feel ghetto. I was always uncomfortable in dispensaries. Empire Connect changed all that. Very modern feel and very friendly. I love this place.
Very great and professional dispensary! Staff are very knowledgeable and can actually help you! Products are all clean and taste so good! Best shop in the IE overall!
Great products and a great staff if welcoming people. I could save money at other places but I choose to come here for the service.
Great shop really nice inside can’t get enough of this place the best part is the website that gives you a list of products so you know what to expect when you get there!
This place is super clean and new. They got top quality products and knowledgeable staff. 5/5 would recommend.
100% best dispo I been to in either AZ or CA. awesome customer service, knowledgeable, and gotta admit beautiful female budtenders! Going back before I go back to AZ.
Empire connect treated me very good and they have just what I needed shout out to Carmen Catalina and Frankie for helping me out ! Definitely coming back !
Love this place! Online ordering is so fast and convenient. Great variety of products as well! Always great deals and promos!!
Its okay not gonna find incredible weed here its very dry, crumbly and expensive. They have a neat menu system which makes it different from other dispensaries. No restroom and cooperate feel kills my vibe.
Always great atmosphere great customer service if they dont have what you went for they always make sure you leave happy
Awesome Service , good quality flower and fast service , also the staff is very polite and love to help their customers . i would definitely recommend coming here !!
Any time i come here i get EXCELLENT customer service. Staff is very friendly and all seem happy to help if needed!!!! I LOVE coming here time after time
Great dispensary! They always are VERY welcoming and friendly and a much better environment to be in when getting your essentials. Definitely recommend here than any other dispensary in the IE!
My customer service here is always Phenomenal. Victor is the guy that usually takes care of me. Im here today for more!!
Very happy environment immediately greeted by Elizabeth and will definitely return.
I really appreciate the great attitude and the customer service from coldy . I do appreciate the help with my orders when Something is wrong, she always makes it right and I appreciate that alot. Great flower, edibles and great customer service. Thank you coldy!!
Awesome shop! Quality and something for everyone. Ember valley and cru are some of my favorite brands. Staff always has great recommendations. Many great promotions going on I’ve tried so many brands thanks to the great deals at empire! Favorite spot in the area hands down. 10/10
It is a Sunday, I made an online order for pickup. It took 20minutes and great social distancing.I would definately return.Thank you Empire Connect!!
The cleanest shop... Nice guards. Huge inventory... Online pickup window is FAST...No mystery finger prints on your carts!
Very nice and clean shop right by the freeway. Knowledgeable staff Justin had the perfect recommendations. Definitely coming back
Staff here is very friendly and offer great assistance in purchasing and inquiring info on products. Highly recommend this location.
This place is the hands down most legit shop and shop chain, selection is never an issue and the staff is friendly as it gets and knowledgeable. I would recommend a visit to empire to anyone , PERIOD.
Came in tonight with my homie for some buds we were helped by ace he showed us some of the exclusive strains as well as Budtender pick we ended up going with some C21 carts and a couple edibles we are coming back for demon time at 11 when presidential and top shelf are 10$/G we checked in on Yelp and got hooked up with an exclusive pre roll my visits are cool and it’s a good spot close to home. Best shop in San Bernardino! Best deals in the Inland Empire!
By far the best dispensary in the IE. Jacob was very helpful and knowledgeable. Also, a very wide variety of products. Definitely coming back, 10/10 would recommend to a friend.
Mixed feelings. Good deals sometimes, wonder how much of the overhead for all that fancy tech goes unto consumers. Cool and all, just seems pricey overhead.
Very disappointed no warning, Empire ran away and no warning, some new owners, place all changes, thank Empire for no warning, not cool!!!!!!
Love this place they have more products then the other location and plus they have better customer service! Always has great deals on sunday tooo
This location always has great deals and the customer service is always great. Definitely worth stopping by to grab some meds.
This place is super fancy and high tech! Lol Love all the workers! Everyone was super friendly! Will definitely be back! :)
Its a higher priced place nice but was led here under the taco sesh illusion
New completley legal shop with large variety of flower and concentrates, very clean. Friendly staff, Daniel helped me out and was extremely helpful. Nice addition to the IE.
Good service , clean areas, lines move fast .The display for weed is appealing. Everything is done on computer, except for when you pay but it’s all efficient. Definitely recommend others to come.
There was only like 4 people in line and it really took them a whole 30 mins just to ring them up come on now good stuff but you need staff that work alil faster.
I come here to get my stiizys and gawd do they shmack. They always have the best buds and customer service. I don’t see any shop competing with them. Visit them to get the sweet deals and straight fire buds
Best dispensary in the area with out a doubt. Bomb buds and edibles. Pick up my moms medicine too thanks to their knowledge staff members. Good specials and good food trucks to grab some munchies before heading home.
This is the only place I go to. Good prices, great quality and nice people. Ashley U was very helpful!
This is the spot to go. Dope store. Great product. Reasonable prices. Pre-ordering is always smooth. Miguel helped out with the pick up order.
Great selection of products to choose from. Staff is very friendly and professional. The environment is great and so are the prices
Excellent Service, Good Customer Service, PPE worm by all employees.Nya, Anthony and Mellissa gave my some much love and information.
I have been to over 400 spots this is my favorite spot......The tenders are the greatestKnowledgable and know what service is all about .....Management attentive and always working hard assisting staff and customersThanks for making my shppoing experience great everytime..
The first Real dispensary in Berdoo , its no joke . Very nice , from the front security, all the way through ,. Its like shopping on line , all touch screen . But, get to see and smell ,ask bud tenders questions . Then go to pick up your order at the window , All packaged and clean , Been a few times , now I know some of there growers ,im going to start online order too , . Welcome to the Inland Empire. Yea, I know you had the name for awhile . Lol. 😤
Bring back your online ordering system .!!! I’ve been going to cookies until you guys bring it back lol
I love this shop and all their employees they are very helpful and the ladies behind the counters are awesome as well!!! Going to keep coming here !!!!
Joslin was very helpful and made sure I knew of all promotions going on at the time. All over the phone and she was very detailed !
Friendly fast service. Very clean facility. Do a lot of helpful people help me get my order together very fast
Employees were great and very nice, I was a first time customer and I loved it. Definitely go again.
Pretty nice set up and good flower.
Horrible place do not recommend getting carts my full lasted me abt half way and when I went to take it off the battery it came apart and the bottom piece got stuck in the battery never have I ever experienced that with any other dispensary or brand and trust me I’ve had many and the battery was also from them
Best part of this place is Im able to order online, and the discounts wow!!! Love the fast service and friendly staff.
Love this place. Very nice inside.. they have online ordering which is super cool. Good products.
Place is clean ♥️ only thing I didnt like. Was a lady left her infant child in car while inside when there is a pick up window...Guards outside didnt notice or didnt care.