I called ahead to book a massage. I had my massage scheduled for 2 PM it was a 90 minute massage. When I arrived, I was asked if my massage was for 60 minutes, I replied that I scheduled a 90 minute massage for 2 PM. I was then told the 90 minute massage would be $95 plus an additional $50 for “tips”I asked if the tip was mandatory, and was told that yes the tip is mandatory. I told the lady behind the front desk that that was not explained over the phone, and said that if they wanted $145 for 90 minute massage they should just state that from the beginning.Left to find a different place. Can’t say anything at the quality of service but people should know what they’re getting into before going.
One of the worst massages I’ve ever had. The masseuse was the only working so anytime anyone called, walked in the spa or even called, she had to stop. What’s worse is she didn’t even extend the massage time. The massage itself was okay. Not great. But with all the interruptions it got really frustrating. That and the fact that she required a $50 tip, no exceptions, it felt like a very over priced experience. Never going back.
Bait and switch technique is what you get. Quote 60 and then when you get there the manager states she wants a $35 tip upfront. If she is so good as she claims, she would not need to try such a pathetic way of doing business. The lady is confrontational and has poor communication and customer service as a whole.Oh, dont forget the out of control mutt running up and down the hallway!.She probably doesnt read these but if she does or her lawyer friend does please go out of business and go somewhere else!IMO go somewhere else to get and dont waste your time.
Very bad massage. Very rude service. Not worth it.
Amazing