Massage Envy

I highly do not recommend going. The front desk associated my credit card with another client and was charging me double for atleast 4 months. They said they refunded it but it’s been well over 20 days and it’s still not refunded, it’s a consistent follow up. Having a company associate your card to another client is fraud but somehow the company continues to drag their feet with getting this sorted. Though they are affordable I would recommend getting a massage therapist at a clinic like chiropractor and massage location.

Friendly and effective desk/phone staff. Also, today my therapist was Ashley, and she was personable and accommodating. She offered to put my clothes in the dryer, as well as switch to a room with a warm table when she saw that I’d been caught in a downpour. She also gave me a little education on what my be the *root cause* of my specific problem, referring to the muscular poster on the wall. I will definitely request her again.

Quite possibly had the best massage ever here. Very pleasantly surprised. Ashley listened to everything I said I wanted and did a phenomenal job. You can tell she’s very knowledgeable and has been doing this for awhile. Can’t recommend enough. Will definitely be back.

I am always weary of trying a new therapist, but the manager paired me with Laura....Phenomenal!!! She had expert knowledge of craniosacral and combined several techniques to give me the best relief. My only regret is that I dont live in the area to see her on a more regular basis. I absolutely recommend her!!!!

I have got many massages before, but the one I got today from Ray was amazing, perhaps the best I have had in my life. Front desk staff were super friendly, even though I stated I probably wont become a member. However, I am seriously considering to become one now :)

I was a member with them for about 2 years. When I decided to end my membership they made it impossible. They kept telling me that a membership associate would call me back to cancel. They refused to take my credit card off file immediately saying that this was not their process. Im calling my bank to make sure the charges are declined.They once canceled an appointment with me and asked me to reschedule. I called them back 5 min later to say I couldnt make the new time, and they tried to charge me a cancelation fee! These guys suck.

Great massage envy location. Ive had massages from many of the therapists here, and Ive been pleased with them all. The atmosphere isnt great, but its about what you would expect from massage envy.

Been going to this location for almost 3 years. Great front desk costumer service and Misty my therapist works miracles. Im a nail tech with major back issues and after each visit its like Im fully cured. Honestly dont know what I would do without this place. If I could Id give them 10 STARS!!!

Love this place. Been going to this location even though I moved down south. Super nice staff and even when I yelled at someone (I was having a bad day, week, year...) they didnt judge me for it. Good location and every therapist Ive had has done a damn good job.

Very reasonable prices but very uninspiring massages. You have to try many therapists to find a good one but they still arent as good as other non-chain places.

Great experiences with Andrew. I felt so relaxed and comfortable and always look forward to going back to see him.

The BEST therapists in Seattle! The front desk is always so hospitable! The HEART of Capitol Hill! 💜

My massage experience at this location has been lackluster and I would cancel my membership if I wasnt locked into a contract.

Low pressure, great therapists. Key is to tell exactly what you want and you will get a great massage.

Its like the McDonalds of massage spa. Like a big mac, its the same massage wherever you go, whoevers giving it. Tries hard, but soulless.

Ok ok, get the 1&1/2 massage at least. The 1 hour massage is to rushed.

Got a gift card for my gf from here. She was happy, positive review

I subscribe to the monthly option & see Jodelle❤👍shes consistently amazing

Good spot to get a quick massage

Great massage, great environment

Always a kind place to enter.