Super helpful and friendly staff.....life saver delivery at the allamo truck stop. Will always use this place when we are in the area. Highly recommend to truckers (semi) in the area needing juice they deliver 3 days a week according to the website. We ordered on a Saturday and it was to us in less than 20 minutes.
The people working here are fantastic, helped me with all my questions so that I could make a solid decision. Their assortment of products was great, theres a wide range of choices for enthusiast and newcomers. I definitely recommend this place for anyone looking for informed staff and a wonderful customer service experience.
Great people. Excellent customer service! Always willing to help with questions. They have their own brand of juices that are delicious and professionally made. Best prices in town! Plus they have a juice bar, so you can try it before you buy it. I love this shop! Definitely recommend this shop to everyone! 5🌟
Excellent staff who are highly knowledgeable in what they sell. Theyre very helpful and friendly too. If you need a mod or a starter kit they can help you.Prices are reasonable and fair and the selection of flavors is amazing! Great place to shop for your vaping needs!
The owners/staff are the nicest, most helpful people I could ask for, and have anything and everything you could want for your vaping needs! Their prices are more than fair, and they also have a loyalty program with great perks. I recommend this place to everyone I know who vapes, its also a great way to support a local business that REALLY goes above and beyond when it comes to customer service and satisfaction! They also have a full oil tasting bar, so you know what youre buying, and and what youll like before leaving the store, which I think is really important. Other places Ive gone dont offer testers and Ive ended up spending money in something I dont like and cant return or exchange. If youre in the area, or in need DEFINITELY give them a try, you wont regret it!
Love these guys. They have always given me good deals, great advice, and great conversation. I refuse to shop at any other vape shop because of how great Black Rock is and I always recommend this place to anyone who asks me about my mod.
Well what I thought was a wonderful store turn out to be not so wonderful spot after all sucks during the holidays and everything. Be sure to check your bags before you leave the store and make sure you have all the items that you have purchased I had a bad experience as I did not and lost $100 mod which I needed for rehab other than that the stores a good atmosphere and all in all I would rated three stars
Guy was super friendly and even came up a little short from the total which sucked on my part however the guy was extremely friendly enough to actually discount a little something something off to make it just right under enough to where I could afford my new vape and accessories. I recommend this place to anyone..very chill and friendly staff. Thank you guys so much for the hospitality. I really appreciate it.
The owners, Gary and Kimi are knowledgeable and passionate about their business. They take their time in helping you get just what you want or need. Huge variety of vapes and oils. You will enjoy shopping at Black Rock Vapor.
On May29,18, my family and I went to black rock vapor on Prater way. I bought a Wismec 2/3 mod in white, they didn’t have any new ones, so they sold me the one on display.When I got home I tried out the mod, with both 2 and three batteries, it was really difficult to remove the doors on the mod, and I couldn’t even fully close the 2 battery door. In addition to that, the mod would randomly flash low battery, while fully charged batteries were in place! I took the mod back, and fully explained to the owner, the fact that the mod was nothing but problems, I’d had a wismec 2/3 before, and the doors would pop off and on with ease. What was wrong with this one? I didn’t ask for my money back, just an even exchange, I’d even take a cheaper mod.The owner took my mod and attached his tank and batteries and began puffing, that in itself was gross. He did not believe the flashing low battery issue was happening, because it hadn’t happened yet, for him. So he asked to take my mod home for the night!!! I’m supposed to spend $70.00 for a mod off the display rack, that’s very difficult to use, and have some guy use it all night, ewww, and I’m expected to be fine with that??? Not to mention the fact that I couldn’t remove and fully attach the doors on the mod. Owner couldn’t care less, as he smugly replied, “it’s easy for me!” I almost puked!I’ve been to a few Vape stores since, and told them about my experience with black Rock Vapor in Sparks , every one of them was shocked at this guys behavior!!! I went on yelp and gave an honest review of my experience at Black Rock Vapor.The same guy, gets on there and attempts to argue with me. Since I noticed he had told another customer who had given him a bad review, that he had possessed a video of the interaction between her and his business, i thought it was safe to say he had also had a video of my interaction with not only him, but his wife as well. I asked him to please play the video of MY interaction with him. And also his wife, selling me a mod from display, something this guy has claimed in his yelp argument, he never does. The video will prove exactly what I have said to be true! Why won’t you play it sir???So here I am, waiting for the video that will contradict almost everything in this guys response to me on yelp! Yes I screen shot it all. Everyone out there, please think before you put money on this guys counter!! Nevada Vapor on South Meadows, 30 day guarantee, nice people, beautiful store, delicious juice, super awesome variety!! Excellent customer service!! Black rock has lost not one customers business, but many!!
Very nice people. TRUCKERS they do deliver vape juice and coils!!! Its a $3 delivery fee and they have a pretty good selection! 10/10 would definitely recommend!
Best customer service & best prices around. Friendly owners. They even have a rewards system! The testing/tasting bar is amazing!!! Amazing company juices!
Awesome customer service, very friendly and helpful. Their new delivery service they offer is fast. Definitely recommend this place.
Thank you Ricky.Very patient with all of my questions. Gave me great directions on how to use the new pen I bought. Great customdr service.Definitely will be coming back.
I walked in pretty much knowing nothing! I walked out with what I need and a bit more knowledge. Great customer service and friendly people. I would surely go back when I need to get more.
Knowledgeable, Friendly place to get Your Vape On whether Your New to Vaping or Seasoned Pro HaHa.The Staff and Yes I mean Gary and Kimmi and the Black Rock Fam Great People.They have a Great House line and Many others Go check them out.
This is a great shop. The owners are kind, knowledgeable and awesome. If you need vape gear, go see them!
I have been one to Black Rock Vapor for a couple years now. Every time I am in there they are very friendly Im very knowledge. If I have any questions or concerns that are always eager to help
This is hands down my favorite vape shop in the Reno/Sparks area. Locally owned, and no tobacco products, just vape juice, mods, and accessories.
The person who answered the phone was so helpful and nice. He went through all the options and helped me pick the best coil for me.
Amazing service, super fast and friendly. Only getting vape products from them from here on out!
Good shop. Decent prices, and great employees. Since Reno Vapor Emporium closed, this will be my go to shop.
Love these guys!! Always so helpful. The tasting juice bar is so helpful in deciding on new vape flavors!
Friendly staff and very helpful. Great products too. Go say hi to Rizzo the dog
Gary and kimi always have time to tell me about the new flavors or mods. Most awesome business and owners.
Love going to Blackrock Vape. The owners are great, and l look forward to my visits with them. Good people!
Nice shop, when I got my set I was never told it had a one of a kind battery and tank, aswell as the coil. As far as I know now this store only, sells what I need.
Very friendly and extremely helpful. Answered all of my questions and Britt helped me with my purchase. Thank you!!
The owners are great.Helpful and the pricing is competitive.Great bonuses for making purchases.
This place always have what you need in stock and a reasonable price I go in there for over 3 years
Best Vape Shop in Sparks! Great service. Gary & Kimi will take great care of you!
The people who work here are very respectful they work with what youre looking for and what flavors you like they do a very good job at what they do and theyre very respectful people
Great folks. They are the most helpful couple I have met in a long time.
Excellent experience they are very knowledgeable and friendly. I wont go anywhere else.
Knowledgeable staff. Great customer service, affordable. Lots of customer appreciation deals.
Very friendly and helpful staff. I will be going back many times in the future.
Great place with knowledgeable people and very friendly. Prices are right too!!!
Would never consider going any place else love the owners Kimmy and Gary
Very friendly! Thank you again, from West Virginia. Well see yall soon 🤗
I absolutely love the service and the owners are so friendly and helpful!
Low on cash but need some vape smoke. $10 for a 30ml. Great deal.
Great place, great selection of vape accessories and parts as well as liquids.
Very friendly. Always has what I want to buy and if not, they will help me find it.
Great selection of mods and juice , ps. I love the sweet tart!!
They had what my husband needed at a great price!
Love this place. Only place I go to for my juice and coils.
Awesome customer service and great prices
Great customer service, excellent products!
Great house juice, good variety of vape mods and coils!
Small not to friendly just didnt have any energy.
Very helpful very knowledgeable send lots of people there
My favorite vape store. Lowest prices Ive found.
Very good flavors and also friendly
Great people! Great products!
Always friendly, great selection!
Juices are great prices are great owerner are awesome
Great shop and good prices
Good selection
Friendly & knowledgeable in their products
Great inventory, better people!
Great prices and great people
Good service and prices
Best vape shop in town!
Very awesome place and people
The only place I go! Need I say more???
Dope store!
Best vape shop in tiwn
Always carry what Im looking for
Great store
Best in town!
Very friendly
Nice people.
Very respectful
Its a vape shop