Clean, fast, and thorough! 4 walk-in pedicures, 2 kids and 2 adults. They seated us quickly, offered beverages and got to work. They did a wonderful job on my girls, making sure to give them the spa experience! My kids felt special and got their summer feet cleaned up perfectly! Even included sparkles and decals. The adult pedicures were just as amazing, great massage, took their time, and paid close attention to detail!
Finally! A nail shop that knows what they’re doing! I just moved back from ATL and it has been an absolute struggle to find someone who can shape and create a natural-looking acrylic. Mylie did her thing and gave me exactly what I asked for! Not to mention, I was in and out within an hour. This will be my go-to shop!
This was my first time visiting. I can definitely tell you it will not be my last. Not only were they very accommodating their very fast pace and do an excellent job. Whatever you want they will make sure it happens. Cathy was awesome. and I definitely recommend. Best place in town. I don’t mind traveling 30 minutes to go to a quality nail salon. 💕
When I went into the salon I was a little scared because I haven’t done my nails for a while and reading reviews from other places made me feel nervous, but I LOVE MY NAILS. I asked for a manicure because my nails were pretty bad 😁 Fortunately I had this lady Niché and OMG she was amazing. Very attentive and kind she took care of my nails. Definitely I will come back!
Ive been here once a few years ago and decided to check it out again since I needed a fill. I was a walk-in and waited about 40 minutes before a nail tech was available. They did their best to match the fill shade and the color looks great. The fill isnt as clean as I would prefer, with slight bulking at the base of the fingernails onto the cuticles. Otherwise, the shape and length are nice. Solid 4 stars.
When pulling up to this salon and walking in, I was automatically greeted with welcoming and offered pop or water as a beverage. I had to sign in and select my services, then I was taken immediately to a nail servicing chair. Kathy was the individual that worked on my manicure and pedicure. The French tip manicure was most likely the best one I’ve ever had. She took her time on my shape, insured that I liked the length and shape and that they were alike of all size. When she was conducting the white of the manicure she did it all natural instead of stickers or a template to ensure evenness. She asked me if I wanted the line thick or thin(which in most scenarios, thin is unrealistic), she did just that! Thin! I am so in love with them!Now to the pedicure. She took her absolutely precious time, sadly my toes have had ingrown, so I asked for her to dig in corners, and that’s exactly what she did. She took care of my feet exactly how I wanted. I also got the aloe Vera package, and they used an actual plant, not lotion or some chemical mixed with aloe, but an actual plant.I would not recommend any other place as this placed did everything I requested and even more 🫶🙏
What a great experience! I was LONG overdue for a fill, but Hannah did a spectacular, detailed job on my nails! Very satisfied. Salon is very clean. People are friendly and take great care to do your nails how you want them. Prices are very reasonable. No hesitation in recommending this salon. Thank you, Hannah !!
I showed Lynn a picture of the full set I wanted and got something totally different (Pink). I just want basic white acrylic. My nails were so thick & bulky. Acrylic was left on the side of 2 of my fingers. The 3rd finger were acrylic was stuck under nail she painfully removed.For me having her spouse standing over her while she is working on paying customer was unprofessional.My daughter nails were done by Tim, absolutely perfect. The service was pretty quick.Below on left what I wanted. On right what I got.
3 stars because I do love the nails and the lady who did them was kind. I asked for a pink acrylic and asked if she had any ideas for a cute design, but little did I know the design she chose to do would be $100 nails.I think they are cute, but to me that’s way too much money and I would probably find somewhere cheaper from now on.
I came in 12/31 for a pedicure and full set. I arrived at 2:35p. I called ahead of time to see when they are closing. They said they are taking their last customer at 5p. When I singed in for my pedicure and full set I requested Le because he did a great job on my pedicure and set the last time I was in town. I waited for 1h30min for him to be open for me. He also knew I requested him specifically which was the point for signing in and requesting him. He did a good job on my nails. I even spoke with him about a color to match my toes for the pedicure. We get to completing the nails and another technician comes up speaking Korean to him. I heard them say the word design after I requested a gold accent to my nails. I then ask him what they were talking about and he says “nothing.” I was offended because it felt like they were talking about me thinking I didn’t understand. Then he asks me did they do my pedicure. I was taken aback because he knew I requested him to do it. I said no I requested you specifically. He said “I do mostly nails.” I said okay I don’t need it. Then I paid and left. I did tip him for what he did. I will not be returning because running a business is not always about doing a good job. Integrity and principle plays a big part in how you treat those that patronize you. I will take my money elsewhere and I will not be returning. I gave 2 stars because the nails are good I just strongly dislike how I was treated.
I’m new to NC so I called before arriving and asked specifically if they had curved nails, they said yes so i went there. Once there i told them i wanted a full set of curved nails and a polish change on my toes to be considerate of the time they were going to close. In exchange they sat me with a new tech. This was not the best decision in my opinion since any nail tech would know to sit me with someone with experience since i was asking for something specific that was not just your regular everyday new set. Also encountered extreme rudeness from the sassy man that was their which was uncalled for since i remained calm the entire time. Needless to say i left upset and knew i would never visit again.
It was easy and convenient to schedule an appt online! Nail salon was also clean. There was no wait when we had friends come after us. I loved their little kid seats and the kid pricing as well! Short and sweet nail appts for them. The ladies were very nice and we had a wonderful girls day pedicure! Will be back again!
They have great colors.. and my acrylic matches my toenail polish..My water for my pedicure was room temperature-cold.. she massaged my legs ok enough but didnt massage my feet at all.. some of my acrylic nails in my hand are very thick and some are not. The different shapes on each finger isnt noticeable if i continuously move my hand very fast.. i didnt get to wash my hands.. it was supposed to be a courtesy but i look forward to cleaning my hands.. there is acrylic left all over my fingers... he did offer me water and he asked repeatedly if i liked my nails.. i said yes which was far far far from true but i could tell he would just continue to make it worse attempting to fix it.. amazing customer service..
Had my nails done on Saturday and it’s Wednesday and they are already coming off.Thankfully Amy contacted me and had me come back in and they redid them for me.They look great and are so much better then the first set !Thank you for making it right and taking care of this and for the quick response.When a business takes care of their customers like this it keeps them coming back.I’m glad to know this business is honest and cares about their customers.I will definitely be going back to them !
Today was my first time going to My Nails & Spa and I had the pleasure of having Anna as my tech. When I say pleasure I mean just that ! She’s gentle, soft , has great conversation. We literally talked the entire time of my service! Her shaping is amazing and I allowed her create her own designs on my nails and was completely blown away ! I myself have been in the beauty industry for almost 10 years and this hands down is the best service I have ever received! I Will DEFINITELY Be Back . Thank you Anna thank you 🙏🏽 🥰
First time going to this salon, and Dawn was amazing! Did a great job on both nails and eyebrows. Definitely will become a regular here.
Before coming here, please be mindful of the racial discrimination they often display toward brown and black people. Do not be fooled by the stand in black woman they have at the front desk greeting you and the 1 brown woman who speaks Spanish.They will sit around doing your nails not engaging with you at all just speaking Korean and talking bad about their customers.
I have had great experiences here! But my favorite nail artist is Tim. He has such a great technique and works hard to not only please his customers but educate them on what works best for their nails and their nail health. I almost hate giving this review because it’s the kind of secret you want to keep to yourself, but he deserves all the praise I can give him.
I have never had a bad experience here i come here every 2-3 weeks for my fill-in and lavender pedicure and when i tell you i would come every week if i could!!!!
This place is amazing! Hardly ever have very long ways. Tina is incredible and extremely creative! So glad I found this place!
Services was completely Horrible with my last visit. The male manager was very unprofessional and threw a temper tantrum because he could not provide services as one of his employees named Ann. He refused to do my nails as I requested because he stated it was too much work for him and that he was just not going to do it. Ann wasn’t present that day so another employee asked the male manager to do my nails. He decided to take the nails off because it wasn’t what I asked for and told me no one but Ann from now on could do my nails. After an appointment was made with Ann he then has the receptionist call me and his decision was that Ann couldn’t do my nails either. Very poor service. Very poor management ethics. Business is business and if one is able to do a job better than someone else theirs no need to be upset or offended. If you’re providing services to your customers then your chief aim should be to please them so that you continue to get business. Without the customers you don’t have a job or can’t stay in business. I will not be treated any kind of way and at the end of the day the business is not worth my money if the services can’t be provided to please me or the next person. It’s his lost not mine and I’ve already found another nail salon. The point to be made while sharing this testimony and review is be careful as a business how you treat your customers. Hold yourself as a manager and your employees highly responsible for their actions and set high standards to be not only a successful business but one that folks don’t mind bringing their money too or sharing with others. Bad news gets around like good news. If a customer is not happy with their services and treatment provided then they will share their experiences with others. Be mindful cause it could have an effect on your business and your character.
Hey y’all, I’m new to the state of North Carolina in search of a nail solan, and I came across “MY NAIL SPA” Le did my nails the first time which came out amazing like always, super communicative and very sweet as while as Tim recently did my mom nails and he was as while very interactive and sweet they both are very good with shaping and designing which is hard to find in nail solan very good gentleman if y’all see this I mean what I say thanks Tim and Le!
Average. didnt really get the modern deep french shape right. a little overpriced. charge for everything they can.
I had a great experience today with Vincent , he did a wonderful job on my pedicure and awesome on my fill I had done. I will be back and thank you again.
I’ve been getting my nails done with Emma for a few months now & she kills it every time. I won’t go to anyone else! Highly recommend
I will give 2 stars because the work performed looks amazing but this place overcharge way too much. I spent $130. My feet was $50 and my nails was $80. The only thing I got for nails was a full gel set and color and I asked why was my nails $80 and on the ticket it said something about airbrushed and I did not get my nails airbrushed. I also know they overcharged because I got the same nails I got last time and it was only $60. I will find another nail place who is honest and fair. When I pointed them out about my nails the guy rolled his eyes and caught an attitude. This place does great work but I will not tolerate overcharging.
I enjoy this salon sooo much! I’ve become a regular. It’s so nice, quiet and great pricing. I’ve recommended friends and coworkers to come here and they also love it. I’ve never had any issues, maybe longer wait times on like a Saturday, but that is to be expected. They do a flawless job on pedicures and manicures.
Update 4/1/21: Came here today with my mother first thing in the morning. They were already pretty busy, but the pedi and mani I received was terrible yall! My pedi was over so fast and she did my mani standing up next to me in a chair with minimal care. She barely pushed my cuticles back and used a little machine rather than trimming them, which sje said it was to avoid bleeding or cutting which I loved! My cuticles are still so thick and uneven!!🤦♀️ The older woman doing my mothers pedicure was very short with her and swatted at her hand when she tried to point something out. The paint on my nails is awful! My niece paints nails better than this! K feel like we were not cared for from the beginning because we wanted the basic pedi and mani, which we still had to get the hot stone pedi since they dont exfoliate with the basic $30 pedi!! Once we were finished, we were told we didnt have to leave right away, while our shoes were being shoved at us! I will NEVER go back, which is a shame because its a convenient, clean location and I was never dissatisfied with full sets in the past! Also K forgot to add that one of the women out nail polish remover into one of the nail polish bottles RIGHT in front of us. I used to do thay to thickened nail polish back in the day at home, but its actually not good at all AND this is a professional establishment where we pay money (higher than average at that) for professional jobs!2 years earlier: Super nice nail salon. Prices are like all others, probably higher than necessary. Theres a little bar inside that serves champagne and stuff, which was neat, but I didnt try. Its big and very comfy.
This was the only nail salon that had technicians available for walk ins!! I don’t have time to wait 40 min for a nail tech then spend an hour just for a gel manicure. This place was so good!! Everyone who walked in in the hour I was there was greeted and started service within five minutes of them being there. EXCELLENT customer service!!! My nails are GORGEOUS!!!
Loved my experience there! First salon I’ve been to that doesn’t try pushing additional services onto you. It was so relaxing and my nails look great! Will definitely be returning
I got my nails done here 2 days before thanksgiving.I asked for a simple acrylic set. No polish or details or anything just Acrylic. 1 week after I got them done. My nails started to hurt really bad. So I decided to remove the nails because the pain got worse. And these are my natural nails 7 days after removing the acrylics. (They look horrible and it hurts even worse) I would not recommend this place! Please save your money because that’s all these people care about!
These are some hard working people. Now sometimes they may seem short with you, but I don’t think they mean it. My man VuVu hooked me up. First time using gel and gel powder and Even though we didn’t finish til after closing and one of the nails were messed up, He started that nail over to get it right. They are all real sweethearts who just want you to look your best. You’ll be here for a minute. But that’s what it takes for beauty I guess.
Professional and amazing service provided by Alex she did an amazing job on my eyebrows. She listens and master her artistic skills and talent going far and beyond to ensure you look your best.
Very,very satisfied with the services. I m looking forward to going on a regular basis. Try it and u will enjoy every moment..Thank you
Tim does an excellent pedicure. He is very pleasant and adds a touch of laughter and humor every time I visit the salon. I had a broken nail and he was able to repair it and even offered suggestions to help prevent breakage in the future. Great customer service!
I have been coming here for my nails an eyelashes etc…. For almost 7years!!! Love the Owner Amy she is very nice and knows what she is doing her and her staff take good cate of you… No Questions asked!!! If u looking for a nice Comfortable place to relax and get a spa treatment this is the place to come…!!!!
I am here working and needed to find a great nail shop that I could use on a regular basis.Well I found it at MyNails!! The staff was super friendly and helpful.No wait, attentive, and made my nails and feet look and feel amazing!! I recommend this place to everyone!I get the sns nice!! Thanks My Nails!
I had an amazing experience here! Everyone was so friendly and really helpful! Jack did absolutely amazing with my full set and pedicure! Best set I’ve ever had! I will definitely be back. Thank you.
Visiting from out of town and found this salon. Had a relaxing time and the technician did an awesome job.
I am not happy with the service I got on today. They chose a beginner to do my nails which obviously she didnt have a clue what she was doing. I can still see the yellow polish I had on before and thats after my fill in. At the end of the day if Im paying my money dont do WHAT you want to my nails do what I ASK you to do...I will never spend another dime in this establishment again. Then they walk around talking about you and laughing with their friends. Now two days later I have like four nails lifted and I just got a fill in Saturday. Todays Monday
I was a walking customer. Taken right away! The nail tech did a fabulous job! Will definitely return!
Walked in for a pedicure and chose first available, who happened to be Hannah. Was seen right away, no wait at 11am on a Wednesday. She did a great job. I had the Orange pedicure w hot stone massage. It was very relaxing and smelled so good. Thanks!
Not sure of the males name who did my nails last time, but he was AWESOME!! Very nice and informative. Talked me thru each step and showed me where/how my previous nail tech(Amy-VN Nails-Sanford NC)totally messed my nails up. Once the acrylic seal is not water tight any longer, all the acrylic needs to come off and start fresh. The previous place(Amy-owner VN Nails) just filled in over the no longer sealed acrylic-trapping water, bacteria, etc underneath. Now I know, big NO-NO. 2 other nail techs at My Nails came and looked at my nails in disbelief. I learned not to trust a nail tech just because you have been going there for 2+ years religiously. Especially not VN Nails, Sanford. I would recommend My Nails & Spa to anyone! My nail tech was fantastic-above n beyond service. I also trust him-which is priceless! Super Service
I went there to get my nails done and was exceptionally impressed. The young lady at the front was so friendly and courteous. I couldnt help but notice how professional she was, I believe her name was Brittney she was so delightful and a joy to be around. Just an overall great experience, I highly recommend going to this location.
Love this place. My nails are always nice and neat and the customer service is amazing!
Had my feet done, wonderful experience, but I was not aware of $15 extra for gel polish. I never noticed the 15 before always have my nails done at the same time. Will still be a loyal customer.
Came here, lady at the front said it would be a 10 minute wait. I ended up waiting 30 minutes and still wasn’t seated before I left. Don’t tell people it’s going to be a short wait if it’s not just to have them sitting there like we don’t got other mf things to do. Needless to say I will never come to this salon again. The new management is absolute trash. I haven’t been here in years and was trying to give them another try. They are absolutely terrible. Save your money and go elsewhere. Two ladies at the front just sit there and look dumbfounded while they have 4 people waiting.
On tuesday morning I went to get a fill and a pedicure right at 9am. All I needed was a refresh and I ended up leaving with multiple cuts on my fingers. Pretty much every finger has a cut from my nail tech filing my nails. I was very displeased. To make it worse when she cut my cuticles on my toes she cut my toe and it still stings. Worst nail experience.
Excellent customer service and excellent quality work. Very professional and a great experience for me and my daughter.
They are nice and quick once you get seated but it’s best to go during the week early in the day! They have a few nail techs that do an awesome job! Pedicure chairs are Great an you can have a glass of wine while your being serviced.
My 3 friends and I came at 4pm on a Monday to get mani-pedis. The woman who checks people in seemed annoyed that there were 4 of us despite the location being open until 7pm on Mondays. She took two of my friends over to where they do pedicures while my other friend and I sat out front waiting. After about 20 minutes of waiting without being spoken to I asked if I could at least look at the nail color wheel so I could choose the colors I wanted. This was met with an eye roll and I was begrudgingly given a color wheel to look at. I spent a few minutes making my choices and then asked my friends who had been taken for their pedicures how they were doing. They both told me that despite waiting for 30 minutes they hadnt even had water put in the basin for their feet to soak, they had just been left to sit in the chairs. At this point we were all frustrated with the extremely poor service we had received thus far and decided to leave and took our business elsewhere. Will not be revisiting this location and will be telling others not to go here either.
Normally when I go here they are warm, welcoming and professional. Today the lady I had for both my pedicure (I was hoping I would get a different person for my manicure bc she was so bad) and manicure was unprofessional and rude. She kept scraping my ankle during the pedicure didn’t ask if I wanted my toe nails cut nothing. Then I go for my manicure and she started just painting them when I wanted the full manicure I explained this to her she started yelling at me. I asked her if she could fix part of the nail she missed she told me “THATs Your CuTicle I Can’t do nothing about it” WHAT?!!!
This is my go to place. Great atmosphere, reasonable prices and great point system. I always book with Emma, she does amazing work every-time. Any design you can think of she does. Overall 10/10 nail shop.
I bring my 9 year old daughter in today with me for a manicure and pedicure that is listed in the flyer under the kids menu for $35. We are already sitting in the pedicure chairs after waiting 20 minutes. When Im told my daughter is too old for the kids menu, the cut-off age is 8. So its $40 just for a childs pedicure. When I pointed out that there is no age listed, I was told they would change it the next time they have flyers printed. I guarantee I will not be back!
Took my family of 6 in for Mani/pedis and some of us got full sets as well. I personally received a nail soak off with a manicure and a Milk and honey pedicure with gel polish. Great customer service as always. Place was nice and clean and we were treated well and not rushed. Love it here. I always go here when Im in town.
Very friendly staff. My nail tech Tim did an excellent job on my pedicure . He was friendly and helpful. I love love my blue nails in time for the 4th of July. I throughly enjoyed my first time experience there. Thank you My Nails and Spa. I will return there.
Brittany is the reason i chose to come to this nail salon. She’s always greeting me with that beautiful smile. Very professional in answering any questions that i may have . She has excellent customer service and is very attentive when speaking with clients.
I wish I could give this place -5 stars. I came to get my eyebrows done and I was left with a scars. My eyebrows were burnt and I have scares. The lady that did them was not licensed. They have 8 certificates on the wall and 15 people working. So that means that some of them are not certified. DO NOT GO TO THIS NAIL SHOP FOR SERVICE.
These nails make me feel some kind of way!! If you don’t do your nails, you might wanna reconsider after see this gorgeous set!! All hand drawn by Fong (let me see that Fong Fong Fong Fong Fong) at My Nails ~ Spring Lake, NC in the Walmart parking lot in spring lake! I don’t request any certain nail tech, and every single one has been amazing!!#up4drea #mynailsspringlake #bossbabenails #thesenailsselltoys
Kathy was fabulous! She took her time giving me a thorough manicure and my gel powder nails look amazing! I will definitely request her at my next visit.
If I could rate this place I would give it a 0. I scheduled an appointment on Saturday for an appointment on Monday at 9am. I got a confirmation and Emma never showed up and then made me have to schedule another appointment because she had another client at 9:30. They are unorganized and don’t take responsibility for their own errors. Do not waste your time going here.
My friend brought me here for the first time. They are pleasant and make your time here a wonderful experience. The front desk receptionist is so kind.Tim was my spa technician and he is just a delight!! I look forward to every visit here. It is my mental care time 🥰
Kathy did an excellent job on my nails and eyebrows! She was very kind and made sure I was comfortable. Will definitely be a returning customer!
I didnt have to wait and the nail professional shaped my nails the right way ! I am 100 percent a satisfied customer and will be a long term customer ...also had my brows waxed and they are beautiful. The atmosphere is fun and the decor is fabulous. Pricing is in line with quality of work .
I go every 2-3 weeks and go to my favorite Nail Tech, Tina does an amazing job and always friendly … 100% perfect on communication and never fail to make me happy with her services … highly recommend her and this salon
I came to this location and spent $127 before tip and when I left I expressed I wasn’t happy with the outcome of my Gel full set because there were streak marks and my nails were not even (which I pointed out during the shaping process and it was ignored) and I was ignored at check out also so I paid and left since they started to get busy and I didn’t want to make a scene. Well I get home and even my husband is shocked with how my nails looked and the full set alone was $50! I came back today 5/24/22 politely explaining I am unhappy with my nails and why and I politely said I would like a refund for my $50 only since that is the only thing I was unhappy with and the owner of the store very rudely grabbed my hands and put my thumb nails together and said my nails are even even though they clearly were because he didn’t have my hands evenly together to compare. I was so shocked at how I was treated because I simply asked for a refund not even the whole amount just the $50 for my nails. Before I could say anything the owner walked away and continued a different conversation and the woman next to me even said he was rude and it made her want to leave. I will not be returning to this location, ever. If you want quality service and respect as a customer don’t come here.
Kathy is awesome. She put me to sleep. I truly enjoyed my pedicure.
I have visited the nail salon multiple times before writing this review. I have loved everyone who has done my nails, service is always fast, nails are always perfect, and pricing is very fair.
I love my nail tech Tina. She is very gently and does a great job with my nails. I have been going here since 2015. Would definitely recommend!!
I will start out with a compliment. Ive been in here 4 times and have mostly liked my nails! Lily was my favorite, she made sure all my nails were the same shape/length and asked me if I liked the shape before putting color on, then asked me if I liked the color before continuing, etc. For a full set, almond shaped acrylics and gel polish I paid $50. Reasonable! I recently saw Tom, he did not have as great of service and charged me $65 for the same thing! His did not look as nice and costed significantly more, so I will specifically request to not work with him in the future.
I love this place! I did not have to wait at all. The atmosphere was relaxing and comfortable. The decor; stunning. My technician,Tim, did a fabulous job! He was easy-going, knowledgeable and caring. I will make all my appointments with him.
I’ve been coming here for 4 years since our military move. So I’ve seen a lot of nail techs come and go. Yesterday, was the worst experience I have ever had. Not only has this place increased their prices but the quality of work has declined. They no longer offer refreshments. They advertise a 10 min foot massage with the pedicure which is not done, “hot stones”/hot towels both were used but the stones aren’t used properly, the tech on my pedicure clipped the skin around my right big toe. My big toe cuticle area was bleeding. I told him he clipped to close. Nothing was done. My nail tech cut my skin on my right index finger. I showed Amy and her husband. Her husband kindly cleaned the cut but did they offer any compensation for their workers mistake. No. I paid $120 for services. If I pay that much money with no problem I expect better service. I won’t be returning ever again.
I have went to other nail salons around Sanford and was not happy with the outcomes. I would ask for something and not get what I asked for and would pay $160 for 2 full sets (mine and my daughter) just to not get what we wanted. Today (Tuesday), I came in for the first time and I immediately fell in love with my nail tech! Nitche is amazing. She did exactly what I wanted and I love it! Tomorrow I will be bringing my daughter to get hers done! This is a great nail salon with good vibes and great work!
Have been going here for a while now and I’ve had great service. Kathy always takes her time to make sure I’m happy with the shape, length, and design.
Very nice and professional staff! Ms. Kathy is amazing thank you 😊
Both of my Nail Techs were amazing, thank you!
Micro shading by Amy. Very disappointed, not even close to the picture I showed her. Wanted something clean and more natural look. 350 is a lot to charge with no warranty or guarantee. Tried to tell her that I need shade on the arch, told me not to worry come back one month. Came back and my shape was. OT even and she told me she couldn’t fix it or even try. That I had to pay again for her to fix it in the first place. Are you serious?? I will never ever come back to this salon. Been there for many years and this is how you give customer service? No thank you. Found a new place ans much cleaner. They even put a timer on when they do pedicures . They make sure you get your money’s worth. Amy.. lost a good customer. Ow I have to find someone to fix your mess. Tint didn’t stay on and you want me to pay again because of the needle?? Doesn’t make sense. Non professional and no value on service.
First time there, loved it! Definitely recommend and will be returning!
Lee did not talk to me except to tell me where to move my hands.I got the aloe Vera pedicure Lee again prefromed serives he wanted to in package. When I questioned he said he did the best he could since I had not had a pedicure in a while. (My last pedicure was 12/22) which he would have know if he talked to me not his co workers in a different languageThey charged extra for gel polish&The total did NOT jive with what the pamphlet/ they said
This was a good nail salon that I went to in the area but I stopped going about a year ago. I decided to get a pedicure and got an infection on my big toe from the pedicure. I now that I look back. I dont think Ive ever seen them clean their tools between uses.
The ladies that did my nails did a fantastic job! They made sure that all the things I requested in cleaning and polishing my nails were addressed. I highly recommend this business.
Since I’ve moved to Springlake 2 years ago, I have been coming to this salon. I once never had a problem there until recently last weekend when I back to get my nails fix. I never seen this guy before but the ones that done had a problem with his attitude knows who I am talking about. As I was trying to speak he cut me off yelled to me. The day before he said something slick to a customer as she was walking away. The owners need to honestly have a word with him or else the next person he try won’t put up with it at all. But out of the two years I can say My money will no longer be spent there.
They use be really good. Customer service is terrible! I was charged one thing on Wednesday and this morning there’s a different amount pending on my account. Normally I’d leave a tip but i didn’t this time because i was not satisfied with my nails(i only got a fill in). But they are trying to say that it could have been the bank mistake 🤨 i don’t think so. Come back in 3 days and we’ll refund you the money.I gave 2 stars because i love the lady that does my eyebrows...but I will no longer spend my money here
This was my 3rd visit and I don’t live right down the street. They take walk-ins which is a plus to me! The lady that did my dip powder nails was good; 2@ is great and did a fabulous job, communicated well and had patience (cat eyes didn’t come out right which I believe was due to the magnet). Yesterday was my last visit though. My nails (natural nails since last year that breaks easily so I get overlays & cut down to maintain them)could not take another fill in so I wanted a fresh set. I told them I wanted a soak off and full set. The lady tried to lift the acrylic with another nail bc of visibly lifting. She asked did it hurt and I said yes, she pulled out some nail clippers and tried that way, I reiterated that I wanted a soak off and I told the man that when he asked how could he help me. She said soak off takes 45 min-Hour(which is ok bc I had soak offs in the past)They spoke in Chinese language and then he tried to pry them off the same way. I stated to them that I have issues with my hands(sensitive, pain, etc) They did the soak off. They have a habit of asking what color nails you want w/o showing you the options(nail palettes). I knew I wanted cat eyes again and hoped the magnet was better than last month. Well hours past, my nails hurt like crazy and the nail they tried to force off is sensitive still. I understand that each nail tech can’t perform certain things but I expect quality over the short cuts and staff shortages even if I had to wait or come back. I will not be returning bc it seems as if making money is their main concern instead of having loyal customers. The clean up wasn’t even done properly around my nails and the acrylic has a cracking appearance near my nail bed after 24 hours. Blue nails are from yesterday and the brownish gold color is from last month.
I was very disappointed when I went in a few days ago to get my nails done! First and foremost I spent $200 getting my nails and feet done along with my aunt! My feet had two toes that had absolutely no polish on them and I got a French tip with my pedicure. Secondly I got a fill in you could still see the line across all of my fingers which after the first one they could’ve suggested a full set but my previous nails were only two weeks old. After 2 days my nails begin to break and I am very disappointed that I now have to go somewhere else to have my nails and feet redone before my husband party. Getting rid of Tony was the worse thing y’all could’ve done he was excellent and great when doing my nails and feet! 😔
This was my first time here for a gel manicure, it was $35. My nail tech was very nice and asked me a lot of questions to make sure I was getting the color/shape I wanted and offered me water. However, she didn’t really smooth/buff my nails after she shaped/trimmed them so the polish isn’t smooth. It still looks good from a distance, but a little aggravating. Good experience but not 5 stars.
Tony was very detailed and took his time on my nails! I am very pleased with the out come and service I received today! If you ever have a problem with your nails or the way they look make sure you ask to talk to the manager and they will take care of you and make sure you walk out of the door happy with your nails. Amy is the manager!!! Ask for her.
I do not recommend getting eyelash extensions here. The lady that did my lashes rushed the job and used hair glue on my lashes. It looked horrible. I asked for it to be fixed and she was done in 10 mins and it was very messy. I told her I didn’t want the glue that she used the first time and she still used it. Save your money don’t get your lashes done here. Honestly not a good experience.
I had previously posted a negative review for a rushed full set. The manager, Amy, reached out to me asking for another chance. She told me that one of the other technicians would redo my nails free of charge. I agreed to give them another chance and I was not disappointed. The technician shaped the nails just like I wanted and the nails were actually ombrè. I will be back to get my nails done by this technician.
I’ve been going to My Nails for about 5 years or more. The service is excellent, it’s always clean and I love the staff: not to mention the new shop is so pretty. Tom is my nail tech and he does an excellent job every time! I get a lot of compliments about my nails and I always recommend My Nails. Thanks Tom, Amy and the rest of the staff for excellent service and great customer service!!!
I went here today for a fill in & Ryan was the one doing my nails. He was extremely rude to me and impatient when I didn’t like the color (was too bright and I asked for a neutral color) so I politely asked if I could pick a different one and he said “that’s what you wanted!!!! You said you want this!!!!” And was angry that I asked for a different color. He then told me I can’t have the other color I asked for & started slamming the color palette down on the table and getting visibly angry at me. Then he yelled at me for not understanding. Just a very bad experience. I left crying. I have never left a business crying because of how badly I was treated.
This place is amazing! I have been a longtime customer since they were in their old building. Their new building is very nice the atmosphere is very inviting n relaxed. The staff are very nice n friendly. They get very busy but always try to cut down long wait times and accommodate their customers. They serve wine n provide a variety of services. My nail tech name is Tom his side kick name is Amy and they are awesome!!!
The best set of ombré nails I’ve ever had!! Amy took her time and made sure I liked my nails every step of the way!! Amy is one of a kind!!! If there is ever a problem with your nails or the way they look make sure you talk to the manager (Amy) she is very sweet and will make sure your nails get fixed and you’re walking out of the door satisfied!!
Absolutely worth it! Lisa did my pedicure and she was excellent! From removing my bothersome ingrown nails to coloring of my gel nails, she was great!! Definitely will begin to come see her every 3 weeks by appointment.
I bought my 4 girls here for kids manicures and the service was great! They were very careful with each of them. They were very attentive to what they wanted on their nails. The atmosphere was inviting and clean. I will highly recommend. Will be returning!!!
I absolutely adore this place. Amy has done my nails a couple of times. She is always so patient with me. Recently, I asked for a particular nail design and she delivered. Even made it look better than the picture I provided. My nails even look very natural. I recommend this place 100%.
Nice people but I asked for a fill in for my pedicure and didn’t get it, also bubbles in my polish and some parts of nails have more polish than others. Very rough filing on my toes. They are very nice people though and friendly. They just need more training and practice!!!!
Wonderful experience. Got my nails filled today. The lady did a wonderful job. I will be going there for now on for my fill. While there a lady got her eyebrows waxed and tinted. They turn out so well I got mine done. They look just wonderful! I am so happy to have found a great nail salon!
They are very relaxing the only reason why I choose 4 stars is because they are more pricier than most nail salons! Thats why I only go for spa pedicures , definitely worth it! They actually massage your foot and etc! I got two small glass of free red wine which was complimentary and tasted pretty good. The older gentleman who did my pedicure was excellent I will give him 5 stars anyway!
Kathy was amazing. I loved my nails and she delivered great service. The salon was clean and the prices were not crazy expensive.
I have been coming here for a while. Lately my nails last only a few days. Nails are popping off/breaking by me doing simple things like opening a door or pulling my dress down. And when I have addressed my issues I get attitude with no solutions. My nails should last two weeks. I should not have to walk around looking like this.
I had a nail polish change. The nail technician orovided Excellent customer service. She was very professional and my nails look great! This business always provides Excellent Customer Service!I highly recommend using this business!
They are always super friendly, always make sure I’m comfortable, and always give me exactly what I want for my nails. Will continue going here!!!
The employees are great, they can pretty much help you with anything if you new and not sure what to get. Tiffany is one of the best nail tech and the Chinese man t is great he doesnt mind staying late to get the job done he did my feet
The lady that did my manicure was rough. They charged me $20 for a manicure with NO polish. The lady soaked my nails in COLD water, clipped my cuticles, and filed my nails. Manicure was rushed and done terribly. My pedicure was rushed as well, finished polish job is great. They were also rude at checkout trying to explain the price range to me because two different people gave me two different prices. Also, they don’t speak much english. The lady did NOT understand what I was asking her to do for my pedicure.
I went here once before and forgot. I took my daughter here to get her nails done as a treat for not biting them. The manicure was nice, but the polish job looked horrible. I chose gel polish on her natural nails because she does a lot of kid activities that would ruin regular polish. The polish was pooled at the edges of her nails and the polish went onto her skin past her cuticles. I know her nails are small, but I wouldve thought the job would be better.
Just moved to Bragg and like with every move I am on the hunt for a new nail salon/technician. I was a week overdue for an acrylic fill, due to the hurricane that just came through.So I called to see if they were taking appointments but the suggested I just come in. I went in about 2 and sat straight down with Sam. Fill was good and precise. Fill and gel shellac was 28 dollars.Salon was clean and the decor done well, especially for this area.I did see the had sterilize machines but they did not open a pack in front of me so not sure when it was last cleaned. Its definitely something they could improve on.
They offer you water or soda, have many people working, and have a clean organized/well designed shop. Good English is spoken(some people find this important because some places its hard to discuss what you want done) My manicurist was a perfectionist which is amazing for your nails! I will make this my go to salon. They do pretty much everything with great quality and courtesy. Thank you for my gorgeous nails!
KATHY K was awesome! Very nice and reassuring..next time I come-- I will ask for her..hopefully she does Pedicures as well..
Great Nail Salon. If you want great nails that will last any tech will do. If you want fancy designs, air brush, etc. Le, Tim, and Emma are your go to.
The happiest I have ever been about my nails leaving a salon. They do great work however they are rough about cuticles. Now I ask them to not do anything to my cuticles and everything’s great. They also always try to get you to do a pedicure or your eyebrows or something. They will ask at least 5 times while doing your nails but the service is great.
I would give zero stars if I could. Absolutely the worst place ever. My daughter went there to get a manicure with her best friend. First of all, they sat the two girls, both getting nail services, together......but then moved them apart so they couldn’t even visit with each other. Then they showed my daughter two colors to choose from. She told them several times what she wanted and they wouldn’t listen. The manicure is horrible. Polish job is terrible. She gave them several opportunities to make it right. Told not only the lady that was doing her nails but also her friends associate and neither tried to make it right. I called them but they wanted to talk to her. She called. The owner went back and forth about her options. First, as an obvious choice was for her to come back for them to redo them. We live 50 miles away. She just went there because she wanted to see her best friend and spend time with her. Why would she drive 100 miles (50 there and 50 back) for them to fix a job they already had the opportunity to fix? I asked them to refund. Or at least a partial refund. They said we had to come up there and show the credit card and ID. I said I would bring it to them. They said no. It has to be her. Such a run around. We own a business. We do refunds over the phone all the time. No need for you to drive up there. They have the credit card slip right there with the information from literally two hours ago. The batch hasn’t even closed for the day. Unreal. Horribe customer service and horrible job. Never will I go there. And I’ll tell everyone I know!!!!
If i could give a zero i would. I visited this salon and was treated extremely poorly. Even the owner treated me poorly!!! All i wanted was a new dip powder manicure. The. Nail tech tried to rip my powder nails off without soaking them first. When i voiced my discomfort and asked for them to be soaked off the tech got upset with me and passed me off. I ended up leaving for another salon. The owner took the bowl of acetone from me as well as the napkins as i tried to clean my hands up. I guess i was to be punished for wanting to go elsewhere she tried to make me leave in a sticky mess with goop all over my hands. This was an unbelievable start to my vacation here
The salon wasn’t as clean as when I use to come here. I asked for Amy the lady lied and said she was coming in so I got my pedicure. The guy cut my cuticle and I had told him my cuticles don’t ever have much to cut so be careful. He proceeded and caused my toe to become itchy and sore the following days. He placed the gel polish over the cut. I didn’t recognize it until I closely looked over my toes. My liquid gel was horrible. I asked for liquid gel ombré Long said they didn’t have any then he stated we have just pink ok that’s what I want. Then he proceeded to ask why do I like it. I could tell he didn’t know how to or want to. Needless to say my nails broke within three days cracking in the middle. WILL NEVER RETURN AND AMY DOESNT WORK THERE LIARS!!!!!
Ive been going here a while and I dont normally complain but this evening.... I have to comment!!! The boy doing my nails not only kept scraping my fingers but couldnt get simple design right but instead of saying he couldnt draw a heart he said he could they were both different sizes I didnt say nothing but when my lines smeared when I washed my hands he ran off to work on another customer rather than fix his mistake from rushing to finish he sent someone else to do it the pregnant woman then tried to fix the heart that looked terrible then I asked to just make some zebra like lines to match the other nail she couldnt do that. .. The finally the lady Kelly stepped in and by that time I just was ready to go so I let her do the heart still aint happy but at least she got it decent looking but I think I will take my business elsewhere next time
Always love the job they do for me, and Ive been going here for more than 3 years.
I went in for a pedicure with my boyfriend. Not only were they rude when we walked in, but we sat for 45 minutes on a Monday. Then, they soaked our feet in cold water. There was no massage included in my pedicure like advertised and when I asked him to clip my toe nail straight it was still crooked. It was a rushed job with poor finished product at best
I went for my birthday to pamper myself with a gel mani and pedi. I showed up a little before 7pm. I was surprised by how many people were waiting, but was told by a tech that they were all waiting on manicures. Was promptly seated in a pedicure chair for my pedicure, but the pedicure wasn’t started until 40 minutes after I got there. (They close at 8). The pedicure was nice, very relaxing and the foot and leg massage was nice. After being brought over to the drying station for my toes the tech who was working on my pedicure handed me the gel polish swatches so I could pick a color and he disappeared. About 20 minutes later I got up, started looking for him and eventually just went to pay and told them I’d just come back another day for my gel manicure. They insisted they would do it after they finished with another client, but it was already a little after 9, an hour after they closed! The service was a bit slower than I expected and I didn’t even get my complimentary glass of wine. 😕
Niche does great eyebrows and the pedicures are also very good, but everytime i get a full set they rush through it and its not what I asked for. Not the right shape and poor quality. They like to tell you what you need to get instead of just doing what you ask them to do. Will never get my nails done here again but will return for pedicures and waxing.
I know a thing or two about lash extensions so when I asked about the 3d lashes, I realized they were fan lashes, which was great. When they were applied, they were not applied properly. It was rushed. I got them Friday evening (June 18). They looked good for what I could see. Saturday morning I took a shower, didnt get them wet. Towards the end of Saturday they felt weird and heavy. Sunday morning I took a shower and washed my face and touched my lashes since they felt like they were hanging. They came off like a strip. The glue was stretchy and thick.I am trying to post a picture but I cant.
Waited an 20 minutes to be seated at a station. Then waited 45 minutes at a station before the nail tech even started on my nails. The tech rushed to do my dip nails. He messed up my thumb nail and continuously said he was going to fix it. It looked thick and deformed. He did not fix the nail. Then when everything was said and done he over charged me. What was supposed to be a $35 charge went up to a $40 charge. It was a busy day, they shouldnt be up charging. Theyre making the money.
I used to only go to Toni who no longer works there. Then I started seeing Neechi, I believe that’s how you spell her name, but with my last few visits I was pretty disappointed. I didn’t see Neechi, I saw some other guys who rushed. Two times I went I got my cuticles nicked. The first time 3 cuticles bled, and the second time only one, but still… it’s called taking your time and being gentle. Getting pedis and manis is supposed to be relaxing and it wasn’t! This past time I only went to take off gel nail polish and was charged $15! Which in other cases I was only charged $5. But apparently you’re only charged $5 if you get your nails done again?! I can see it being $15 if I had dip or acrylics on but I didn’t. I love Neechi but I’m sorry I will not be going back here again.
This was probably the worst pedicure I’ve ever gotten in my life. I came here to relax as i been on duty on all day. First the person doing my toes cut my big toe and it’s been bleeding since. I expressed to him many times that it hurt and he kept on squeezing it. Then after I called to speak to a manager, granted he tried his best to help, but I was already annoyed and in pain. They had the nerve to offer me 10 dollars off I’m so upset because I saw so many good reviews about this place
I didn’t have an appointment but they were quick to see me.They offered me water and did my nail quiet nicely! I’m definitely coming back.
I arrived 3 hours before closing to get a manicure and pedicure and get an eyebrow wax. I was there 2 hours and received a mediocre pedicure. My nails were not completely painted, the massage was not a massage and I sat unchecked on at the drying station for 35 min waiting for something to happen. I eventually got up and sat at the front for another 15 min still not a single person even looked my way. I had my sister pay who sat with glued tips on for 40 min unchecked on and I left. And to top it off they were still bringing in customers... I understand things take time but I shouldnt wait 45 min without a single word. My sisters eybrow nails and toes looked good when I picked her up 35 min after closing... Not pleased.
I have been visiting this nail salon for the past 3 years, and I must say my experiences were nothing short of amazing EXPECT for today. They are always slow and the wait time is always long, but because they usually do such great work, I continued to visit them.Well I was absolutely disappointed in today’s visit. My pedicure went great as usual, (the lady who did my pedicure was very polite and nice, as she always is, however the lady who usually does my nails was unable to do them today so I let the OWNER AMY do them. And just let me say for her to be the owner she has absolutely NO customer service!!! From the time I sat in her chair until she tried to make me leave (before finishing my nails) because she saw me writing a review on her FB page she was nothing but rude. After telling her I was in a bit of a rush (being as though I had already been there for 3 hrs.) she continued to stop and get up to go “check out” the rest of the salon. As she was filling in my nail I told her that she left a little gap in my nail and she acted as if she was irritated to fix it. She had to fix 2 nails 3 times because she was rushing them to dry because she’s mad about the review I posted on FB. I asked her why she was being so rude to one of her REGULAR customers and she blows me off as if I’m saying something that was not true. By this point I am EXTREMELY PISSED because she is continuing to tell me to leave BEFORE my nails are done! She goes on to tell me not to come back (like I EVER would after this experience) she takes my card to pay and throws it back at me after she is done with it (I am not exaggerating here, she literally threw my card at me) by the grace of God I kept my composure, took my receipt and left. Because of this you never have to worry about me going back and I have been a loyal customer for 3 years. (Each visit being at least $60) AND I ALWAYS tip VERY well.Her customer service is no way to make a business flourish. With her rude and nasty attitude I’m sure she will continue to run people off.Signed,A Once LOYAL customer (NOT ANYMORE THOUGH)I WILL NEVER GO BACK
Tina did an awesome job on my nails and feet. Looking forward to going back to see her in 3 weeks.❤️❤️❤️
When seated for my pedicure, I stated the water was cold three times. They did not adjust it. They laughed about it. I have a few bruises on my legs and asked the guy to be gentle, he then rubbed right over my bruise and laughed at me. I told him it was not funny and that he was hurting me. He was very rough with the hot stones right after, I asked him to be gentle once more. He wasn’t. He then separated me and my friend and placed me at the dryer. He would not let me wait for her. He was very rude. I would give 0 stars if I could. DO NOT RECOMMEND.
Had pedicure and manicure for the first time at this place. The nail polish selection was poor. The guy doing my nails and feet acted like he was on a rush. The nail polish on my feet done poorly. He use this machine to remove the nail polish on my hands and he hurt 🤕 my fingers with the heat of the machine. While doing manicures broke one of my nails. When finished my manicure my nails polish was bubbled up and I went to a speak about it and he fixed it and still looks horrible and I paid $65 for the whole process where I come from I get all the services for less money and they do it right very disappointing
I just got home from getting my nails done. I dont like that Im having to write this review. I didnt have a problem with my pedicure. But my problem is my nails. As she was taking off my old nail polish she cut my finger. I had to ask for something to that I could us to stop bleeding.. I got it to stop and as she continued to work on my nails and squeezing on the finger she cut starts bleeding again. So with the chemicals it now stings. Also I asked for oval shape and ended up with almond. I ended up just getting polish with no designs on them. I always get a design.. Needless to say Im not very impressed with my nails or the service I got done today. Now I wait 2 weeks and go get my nails fixed somewhere else.
I had just paid $115…if i am going to pay that much for nails and pedicure, i’d want them to look good. when i left the salon, i had noticed a patch where they didn’t put any holographic dust on my nails so, i was not happy with them. so went back. they said they would fix it. a few minutes into getting them fixed, i noticed the clear coat wasn’t completely dry on my thumb and wasn’t put under the light long enough because it still felt wet(i got gel nails) so i brought it to his attention, i said “i don’t think this is dry enough.” he says “everything’s wrong! everything’s wrong!” as he continues to laugh at me, pull on my fingers and just be plain out rude just because i went in and explained i was a little unhappy that i paid too much for them to not look good…they said they would fix it but they looked worse than they did before. so i washed my hands, told them i am no longer going there and walked away as they continue to laugh TOGETHER! if you do your job the first time, then maybe i wouldn’t have to come back and complain.
The owner is so money hungry she tried charging me for acrylic gel. The only gel i received was a top coat at the end. There work is horrible and i have been cheated out of money more than once here. They make there own prices up as they go..the service was horrible. My finger got cut and i had to go to the er for an infection. I definitely wouldnt recommend going here. If i could give 0 star i would give -0 stars. Horrible horrible experience!..sure i did..Nelson did my nails. Sorry liar. You are so horrible. You lie so much.
This is the ONLY nail salon Ill go to in the area. Best customer service and its like that every time I go. They make sure youre happy and satisfied and go above and beyond doing so. Tony is amazing but honestly every nail tech there is great! I highly recommend you giving them a try, youll be happy you did ☺️
So i went in to get my nails done & it was nice and relaxing, two days later my gel chipped so i went in to get it fixed she only fixed two .. then two days later the rest of them chipped . I had her re do them all. Here i am 4 days later and they are chipping again. Awful. They were all friendly and willing to fix , but it should’ve never Happened . I wouldn’t recommend them
Chile. I went in to get a pedicure and they had me waiting 20-30 minutes to get my pedicure my water was cold , not only that I watchedThem neglect a few other customers as well . One ladies pedicure tub started over flowing they were not attentive at all. Not only that my gel polish didn’t even last a whole 24hrs. It chipped and didn’t stay white. Would not recommend going .
I was excited to try this place because the reviews were amazing! I never get my nails done anywhere besides my place in Fayetteville I moved to Spring Lake and haven’t had Time to go back and get my nails done so I’ve been without. Well I decided to get them done again and did some research on places in the immediate area to go. I found this place read all the reviews looked at pictures and was impressed. First things first the place is amazingly decorated. I walk in no one greets me they just look at me so after standing there I read a sign that says sign in and have a seat. Cool no prob, sat down seen it wasn’t that busy so I was thinking ok I’ll be out in no time. It was 5:47pm when I got there. Around 6:30 they brought me to a chair and I sat there for another 25-35 mins waiting for the lady to finish up. Finally it’s my turn and let me just say I was there until 8:00pm my nails aren’t anything like I like them to be they are super thick and all different sizes which I didn’t realize until I left the salon. I’m not mad just really unimpressed and won’t be back. I’ll take the drive back and forth to Fayetteville. Gave three stars because the place was beautiful that’s the only thing I liked about the experience
I just want to start by saying I hate writing reviews so for me to actually take time out and do this I know I am extremely upset this is the nail shop I have been coming to since I was 17 years old I’m now 32 we’ve been through building changes and new management I’ve watched this place decline so much but I still kept coming out of loyalty I guess but the last 3 times I’ve had my nails done have been unbelievable from shape to polish to rude customer service. This was the last strike for me today I won’t ever put another dollar in nails here… I still have mad love for Niche because she does my brows and feet to perfection every single time I won’t let anyone else touch them but as for any other service I wont ever spend another dime…
I got my nails done beginning of the week four days later I realized I had bubbles in my gel polish and my nails were stained I went in to see if I can get it fixed. When I got to the nail salon there was 1 lady in front me it took them 45 mins to seat me, then after complaining and saying I wanted my money back the man got up very quickly did a half job by just buffing and applying the gel polish over it again then the next day it was worse. I think the wait time was ridiculous and I was told I was waiting so long because no one wanted to fix it for free and this is the end result. A week later.
The nail tech was great! The woman who did my eyebrows was the complete opposite she was so rude and she messed my brows up so bad. She asked me why am I so picky about how they look? Like excuse me maam these are on my damn face for the world to see!
The customer service is top tier and the nail technicians are very well trained and qualified.
Not sure why, but my fill-ins have been getting more and more expensive each time I go in. I have been here 3 times within the past month. The first time my fill was $25. The second time it was $28, and I figured it was because they stopped accepting tips on a credit card. The third time it was $30.... she charged me more bc “I got them cut shorter”. She started to use the cutting tool but I didn’t want them that short, so she filed them instead. I normally get them filed every time. The inconsistent price each time I go in is the reason I will not be returning here.
My friend and I went to the My Nail Spa and we both got the gel nails and its only been two weeks and every one of my nails are lifting on the sides. We paid $45 a piece and this is very disappointing that are nails are looking like this at 2 weeks. My Nail Tech the older guy scrubbed two of my fingers raw around my cuticles even after I told him that it hurt he still continue to scrub I had to go to someone else so they could be a little bit more gentler with my nail. No one seemed to know how to paint a nail so I left the shop with a clear coat. Very very disappointing and will not be returning to this Nail Spa
I get my nails, feet and lashes done at this spot! Everyone is great. I see Grace and Tina for my services regularly! They are wonderful! Best place in Spring lake for lashes with Grace.
I have been going to this nail salon for about 5 years now. They always do an amazing job! The salon is absolutely beautiful. I cant say enough good things about this place! They have definitely made me a happy client.
The place is clean and the people are nice, but I paid for a pedicure that I could have done better myself. I don’t have an even amount of polish on each of my toes, I have nail polish on my skin around my nail, and overall they just look terrible. Really upset with how they turned out.
I got eyelash extensions on June 22nd for my birthday. Today, June 24th & almost half of the lashes on one eye is lifted. It’s very upsetting. I live almost 35 minutes from the salon & came back because of their work before. Pay all that money for someone else to fix..
Went for an acrylic set that was supposed to only be 30 ended up spending 40 after them putting gel without telling me ... My cousin was also there the guy doing hers didnt remove old polish or new polish that had gotten on to the skin the man also cut hurt finger while filing and tried to act like it didnt happen. Will not be coming back to this location..
I went to this salon because it’s close to my home rather than the one I typically go to in Fayetteville and I was severely disappointed. I paid for one of the “upgraded” pedicures but I was finished before the girl that was sitting next to me who got the basic even though her pedicure started 15 minutes before mine. Then when the tech did my manicure which I got a powder dip. She didn’t do any of the “manicure cleanup” did not touch my cuticles and our dip directly on top of my cuticles which caused the color to “bleed” super disappointed. In the pictures you can see that my thumb is crooked and you can see how horrible the cuticles look. Plus she left color on my skin.
I got a dip powder for the first time and absolutely loved it! The staff is so nice and patient (very uncommon in most salons) which made the experience very enjoyable. Thank you again :)
I came in at 7:30 and they close at 8:00 and they sat me down to do a fill in. Then when I didn’t like the gold color he picked for me and asked for white. The owner told me come back tomorrow I’m hungry. I’ve never had such bad customer service in my life. They did noting to even try to make me feel better about what had happened.
Stopped in today for a fill. We were able to be fit in immediately. The nail tech worked quickly, but too quickly. My paint job was rushed and 15 minutes down the road my paint was chipping off
This is my third attempt writing a review. The first two times I have spent over 30 minutes typing it out. I literally have no idea how this place has so many good reviews because my experience was so horrible. They made me feel really uncomfortable and kept hurting my nails on multiple occasions. If I could give zero Stars I totally would. Please save yourself and do not pick this business.