Massage Envy

5757 Pacific Ave Store #A155, Stockton, CA 95207, United States
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Massage Envy
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Ga
Review №1

Had super intuitive massage by Anthony. Great follow through after consultation. The pressure and pace were both on point. As a whole, the session deserves 10 stars, but sadly I’m only able to rate it 5 stars. I feel completely renewed. Thanks Anthony!

Me
Review №2

I highly recommend Gabriel if you are looking for a masseuse who really listens to you and caters his massage to your needs and any mobility limitations you might have. He made me feel so at ease and cared for. Would definitely book again the next time Im in the area!

An
Review №3

My massage with Gabriel was, just an amazing massage. Its rare that I find someone that haspressure thats more on the firm side. My body is more on the firm side so its hard to find someone that has that type of pressure I recommend them to anyone who wants a real good work on their body and to get all the kinks out.

G
Review №4

5* for my masseuse. She did great with my back pain.The massage rooms though are very dated. The carpets are worn down and smell mushy. There’s no art on the walls and the room was very depressing. While my therapist was doing her best, I couldn’t get over the smelly mushy dirty carpet. It smelled very bad.I wouldn’t come back until they renovated the rooms.

Ma
Review №5

Had a massage with Anthony; after a week full of work-related stress and suffering from burnout, Anthony was able to help melt away a lot of the tension in my back and shoulders. It was a highly enjoyable experience and I would recommend Massage Envy Stockton to anyone!

St
Review №6

Gabriel is attentive and personable. He gave me the best massage of my life. Highly recommended!

Ma
Review №7

Alaysia was amazing! She was very gentle with my deep tissue massage. It was the first massage I’ve had that I didn’t leave in pain. I recommend you ask for her when you make your appointment. Burgundy and the manager at the front desk are the sweetest! They were very attentive and easy to work with. They made my signing up easy and quick. I recommend this Massage Envy to everyone!

Mi
Review №8

Horrible customer service on 12/22. I always heard about it but experienced it myself on the 1st visit. There were two young ladies at the front desk. One was pretty and very nice in her attitude, response, and demeanor. The other was a little gremlin, looked miserable, dressed unprofessional & horrible customer service; one of those that purposely antagonizes the customer because they have the upper hand. That was just the front, let me tell you what happened with the masseuse … My husband surprised me with my first ever massage for my birthday. I did take long to leave because I didn’t know where I was going and he tried to keep it a surprise. We also got stuck in traffic so my husband called and told them we would be late. They told him he could still bring me. Once back in the room the masseuse told me I only had 30 minutes left and she wouldn’t be able to do everything my husband booked me for, I asked if I could reschedule so I could get the full experience and she said “yes of course thank you for being understanding” …. However once trying to reschedule the gremlin had attitude immediately telling my husband we still have to pay because we didn’t give 24 hr notice. He was never told this when he called ahead to notify of us running late…NOR was I when I asked the masseuse if I could reschedule. If I had been told in the room I would have just used the remaining time. When I tried explaining this, the gremlin had the worse “oh well” attitude instead of trying to accommodate the situation. They never even attempted to offer me a chance to go back in the room to finish at that point. There is way more to the story but overall it was a HORRIBLE experience. They also DID charge my husband for ZERO service. I actually dropped in a hole in the wall massage business on Hammer & Kelly after that, because I was excited about trying my first massage, and it was wonderful. They had great customer service.

Ra
Review №9

WISH I COULD GIVE 0 STARS. Worst customer service i have ever experienced in my life. Manger is 0 help and can not be explained as anything other than rude and malicious. They will tell you that you wont be charged and then charge you anyway with a follow up of we can charge the card on file whenever we want DO NOT GO HERE.

St
Review №10

First experience at a Massage Envy was a pleasant one. Sequoia was amazing! Perfect amount of pressure to get out the knots/tension without pain! I will definitely be going back to her in the future!

Je
Review №11

I have a monthly subscription. It’s worth every penny. The Massage Envy in Stockton is staffed with professionals from the front desk to the masseuses. Many choices of services to fit your needs

Ju
Review №12

Amazing service and very professional.I have a busy schedule and do both weightlifting and Jiu Jitsu. Danielle my massage therapist understands what it takes for my body to recover. I always feel well rested and relaxed after every session.

Be
Review №13

The ladies at the front desk are always friendly and welcoming. I’ve gotten a couple of massages from KC and she is awesome! She was extremely accommodating with an extra towel and nursing pillow, especially since I had informed her I had just given birth 2 months ago. She also checked in to make sure the pressure was good throughout. She did great working on the knots I had in my shoulders and lower back. I also recently got a massage from Reina and she was attentive to my pressure liking and worked on the much needed areas I requested. Amazing ladies for sure!

Ch
Review №14

Esmeralda was awesome! Her pressure was just right to get the soreness out of my CrossFit riddled body. The stretches helped out too. I would highly recommend her to anyone

An
Review №15

To extract more tips $ from customer front office receptionist overcharging and adjusting price for one hour session to ($130) ,the actual price for an hour ($80)

Cy
Review №16

Wow is all I can say. Sequoia is Amazing! I appreciated the professionalism and promptness! I tend to ask for light pressure, and this time I changed to medium pressure. It was probably one of the best experiences I’ve ever had! Thank you very much!

St
Review №17

Ive had good experiences here in the past, but I have a recent issue with being overcharged and it is not being addressed. I had to do a same-day appointment cancellation due to illness. I notified Massage Envy by voicemail more than two hours before my appointment time. They emailed me almost immediately with a cancellation confirmation and a bill for services. I was charged the full price even though their own cancellation policy states that a same-day cancel will result in a charge of 50 percent of the total. I immediately emailed ME back and pointed out the error to which I received no response. I followed up with another email which was also ignored. I finally called in to ask for a refund of 50 percent of my total and the employee who answered the call had to check my account and put me on hold. She came back on the line and said she would have to call me back as she had a client she needed to take care of first. I never received a return call.I am still trying to remedy the situation but I am very busy and dont have a lot of time to sit around on the phone. I feel like I am being strung along until I give up.

Ka
Review №18

I had a 90 min massage requested light to medium pressure and concentration on hands, feet and lower back. The pressure was more like deep tissue, the majority of the time was on my back mid to upper and neck. My hands/arms, feet/legs got a combined total of about 10-15 minutes.The masseuses had a runny nose and sniffed the entire time. I have had massages where they targeted my requested areas for less money.I will be looking for somewhere next time.

El
Review №19

Anthony provided an amazing 60 minute massage and foot exfoliation treatment. I truly appreciated his tips and pointers for handling a muscle that is causing me pain. He provided me with a very relaxing and rejuvenating massage.

Sh
Review №20

My first time ever and it was amazing. Front desk was very nice and welcoming. Raina did my massage and she was very professional and friendly. Recommend her always !!

J.
Review №21

Always a great experience. The front desk staff are amazing! About 6 months ago I emailed for information and Vissana answered all my questions without any pressure - she’s the primary reason I got a membership. Massages have been great and very reasonably priced when you are a member. I just tried a facial with Tiffany and it was wonderful as well, especially the amazing head, neck, shoulder and arm massage. I will definitely book with her again.

Me
Review №22

I wish I could give this place 0 stars for customer service! This location never works with their clients. I understand the policy is that you need to call in at least 24 hours to cancel appointments but will still be charged 50% of cost which I think is already absurd. People have emergencies and people get sick unexpectedly and then are punished for that by this place. Had an appointment for family member at 9 am tomorrow. I call today at 9:30 because family member is sick and feels bad going and potentially making their staff sick (how considerate of us) but then I was told we are getting charged 50% because I called 30 mins late to cancel. What’s crazy is that we have had appointments in the past where the massage therapist cancels or calls out same day and we get calls from you all and have to make arrangements or we’re sitting there waiting 15 mins past appointment time because the massage therapist is late but the same can’t go for your clients.

Jo
Review №23

Anthony was excellent! His professionalism and quality of service were impeccable, he has a healing and sensitivity that is unmatched he found every sore or tight muscle. Id like to add his gentle voice and demeanor were soothing in itself. The best massage Ive ever had.Thank you Anthony! 🙏Joseph Guthrie

St
Review №24

Whatever you do , do not sign up for a membership and leave a credit card on File!!! I was charged for a service that I canceled within the cancellation policy. I was charged $120.00 of my credits a $10.00 for an enhancement for services that I never receicived on October 10th. I have been to the location 2 times and told that there is no manager. On of the receptionist called the district manager while I was there in Wed who said that she would reimburse me that night or the next day. I have also emailed the manager and spoken with 10 different people on the phone at the Stockton location and also the Massage Envy contact center. They all agree that I should have not been charged. No one has contacted me or given me a call to discuss. They apparently do not care and will charge you when you shouldnt be charged and then not reimburse you. Its ridiculous that I was ever charged and even worse that they just dont care. Also, according to them If I cancel my membership, I will lose all of the credits that I have accrued. So if you have a credit card on file you should take it off so that it doesnt happen to you.

Ta
Review №25

The massage therapist are great. They are well trained. The atmosphere and environment are great. However one day after my massage, one of the front desk staff convinced me to sign a 1-year contract to get discounts on services since I was visiting often. Thats where everything shifted, I thought the one year was fine, I did not read the cancelation policy and the young lady never explained. I tried to cancel the contract months after because it was hard to get appointments to fit my needs and schedule. It was a nightmare.The manager told me I couldnt cancel. That contract has no loopholes. I would never advise anyone to sign a contract for this place unless you read that contract fully, I waited the full year and canceled. I am never ever going back to another massage envy.

An
Review №26

Great place to treat yourself! Very kind and welcoming ladies at front desk. I’ve done a handful of facials and chemical peels with Anna and she is great! She is always friendly and professional. I’ve only had great experiences with her conducting my facials or chemical peels. I feel she puts a lot of care and effort into her work! She’s much appreciated!

Ra
Review №27

Going to Message envy from last one year. Great experience with Reina for my prenatal massages. Now seeing Sonia for deep tissue massage for chronic back pain. She is very holistic and sweet person, Focus on my problem area while considering my comfort, great advices and excellent at her job … Highly recommend Reina for prenatal and Sonia for all pressure massages..

Je
Review №28

Reina was an amazing massage therapist! She made sure I was comfortable the entire time and really made it a great experience.

Er
Review №29

I enjoyed my time. KC was professional and kind. She was very communicative with regards to pressure and my comfort level. I prefer deep pressure and she delivered relief. When I visit I will def make sure I book with her.Knowledgeable, great techniques. Do your body a favor. Book with KC.

An
Review №30

I was very disappointed with the service I paid for. The kind of massage I got was like I had ants crawling on my skin. There was no kind of pressure applied during the massage. I came in thinking I was going to get some kind of deep tissue massage but that was far from what I got. It’s either they don’t know how to massage or they just give bad service.Secondly the massage table I was lying on had a foul smell. I do not recommend this place.

Ke
Review №31

I usually walk in with my usual limp from nerve damage, but when I leave after my session, it goes away! Esmerelda is awesome, every time I come in. She takes away all my back knots, can add pressure without it hurting, listens to me when I need to talk to someone, & gives me respect by treating me as a person: not as just a customer. This woman deserves recognition!

Ma
Review №32

I had the best experience with Reina yesterday. I’ve never fallen asleep during a massage before and even with her working out so many kinks, I still caught myself falling asleep. Safe to say the best massage I’ve ever had, so I signed up for a membership and look forward to seeing her every month.

An
Review №33

Normally I have a really great experience top notch all the time, and no issues. But this time I went in with back pain and came out with more back pain and an arm that felt like I slept on it wrong. I don’t know if it was my own fault for not speaking up but normally when I select a medium pressure it is perfectly okay. I have had medium to firm pressure before and this time it felt like more than firm pressure and it may be my fault for not speaking up but it sure does hurt. Feels like my back is bruised and when I came out of the room I wasn’t offered a water cup or anyone standing outside my room besides a couple of massagers standing down the whole near they’re own rooms. But neither of them said a word to me either about leaving or where my massager went or guided me out they just stared at me. Like I said I’ve been here before maybe 3 other times and those were wonderful, but this time was not up to satisfactory and it felt like a waste of my free hour that I paid for.

Li
Review №34

I always have my massage with Lonia. She is excellent. Her technique is so well executed. She gives me the best massages I have ever had. She is so nice and very professional. She definetly deserves a bonus!!!!

Al
Review №35

I had one of the best massages I have ever had, perfect pressure. Worked out a lot of my stress points. I will 100% be coming back. Thank you!

Ke
Review №36

As always, I got the best treatment ever. Sean is the absolute master at reaching those deep spots where the bad chi accumulates. Here I am the morning after and none of the pain Ive been enduring over the last month exists. Kudos!

S.
Review №37

I go to Anthony for my monthly massage. Anthony is amazing! He is very upbeat, pleasant, considerate of my injuries and a joy to be massaged by. He is wonderful, he has a warm and welcoming demeanor. I enjoy my hour on his table because i always leave feeling way better than i came in. I highly recommend him to anyone looking to relax.

Cl
Review №38

I had massages since the mid 90s, but have never experienced a masseuse like Esmerelda. She combines critical flexing exercises with her massage, which is just what Ive needed for my chronic back and shoulder pain. She is phenomenal, and I highly recommend her to anyone needing specific area therapy!

Jo
Review №39

Had a great experience at this location with Alaysia. Years ago, when I was single and childless I would get massages pretty frequently. Fast forward several years, two kids and two businesses, it’s so hard finding “me” time. My birthday was the other day and my dear sister made an appointment at Massage Envy for me because she knew I needed a moment for myself on my special day and I wasn’t going to do it myself because I’d make an excuse of needing to work or doing something else. I previously had a membership for another location years ago but wasn’t totally satisfied after my favorite massage therapist left, so I canceled and have been sore all over ever since (I’m morbidly obese and have pains & inflammation all over because of my postpartum weight that has been hell trying to get rid of). But the other day, I went to this location, was greeted by a lovely lady at the desk who was super nice and welcoming. It was such a nice vibe in there, calming. I met Alaysia, who was VERY pleasant and professional. She asked what kind of pressure I wanted. Typically I like a firm massage but my body has never been this sore so I asked for medium. Honey. That massage was so magical 🤩 I haven’t been that relaxed in SO long, it was like being in a state of zen. The perfect balance of pressure with a soothing touch, she hit all the sore spots in my back and when I left, I felt as though I was floating. I felt lighter, my posture was improved, I had clarity as though she massaged away all my stresses. Loved my experience and I’ll definitely be back.

Am
Review №40

Matthew did such an amazing job!! I’m definitely coming back again! I have never felt so relaxed after a massage. Definitely the best massage I’ve ever had! Thanks Matthew!!

Er
Review №41

Danielle is amazing!! I book with her regularly. Her deep tissue massage has me feeling brand new every time.

So
Review №42

As always Kacey is a back savior! They are always on point with what I need to feel better. I can’t say this enough about Kacey. I would have cancelled my membership a long time ago but Kasey makes it worth it.

Ji
Review №43

Making the appointment was very easy, they accommodated me at the last minute. The front desk staff has been very considerate. And the aesthetician, Tiffany, who worked with me that day was very professional. There was a thorough explanation and rationale of the service provided. And the service was excellent. I am fully content and satisfied. I highly recommend this facility for facial services.

Su
Review №44

Danielle at Stockton ME is by far the best and very professional massage therapist I’ve encountered during my recent visit. She listens and hone into the problematic area of the body. I would highly recommend her. Thank you again Danielle 👏👏👏.

El
Review №45

This is my second massage . The lady at the front desk was very nice. My massage therapist Alaysia is fantastic. She did a great job. She was courteous and very patient with me.

Ev
Review №46

The services are great, I usually go in for a facial or chemical peel. For this reason, 3 stars. I have noticed the difference. However, if you call and leave a message, I have yet to receive a call back in the years I have visited the Stockton location. So it is hard to cancel or make an appointment unless someone answers the phone. Ive had to make multiple calls sometime to follow up...not the way it should be.Edit: The service has been amazing recently. Thank you, Massage Envy!

Ja
Review №47

THE FULL BODY MASSAGE (A BIRTHDAY GIFT), was performed by Massage Therapist (DANIELLE). She is Gifted & Amazing. Results: A NEW REBIRTH, for me. Never knew what I had missed, in LIFE, til her Performance; SO EASY TO TALK WITH/SHE CAN EASY OUT ANY STIFFNESS IN JOINTS & YOU BECOME, PAIN-FREE. CANT WAIT TO GO BACK😊🌹

Ki
Review №48

The staff is simply wonderful. They are kind and helpful. Reina took very good care of me and does an excellent job. She is very experienced and understands the muscle response. It was a great experience. Looking for to many months of a happy body. Thanks ladies.

Re
Review №49

Stockton, California, Massage Envy team and my masseuse are so professional and personable. They make the experience wonderful. I prefer them over Tracy, California any day or any time, very professional, and outstanding team.

Br
Review №50

I walked into Massage Envy so stiff from working out, and I walked out of there a new woman. Danielle is magically. She applied great pressure and was able to workout a lot of knots I had in my back. I will be back again soon.

Jo
Review №51

Danielle is amazing. Very professional and I always feel recharged after my appointments. She specializes in deep tissue. She is definitely who you want to go to if you’re looking for deep tissue massage.

Ta
Review №52

I book my wife a facial at this place and it turned into a nightmare which was supposed to be a gift . So I drop my wife off at this location I asked her to leave her belongings in the car she said she will be ok so I waited out side into her appointment was completed she informed me that the massage tech(Anna) was very rude and snappy and she should leave but I convinced her to stay via text to try and relax. Upon completion she came back to the car seemed a bit relaxed as we proceeded to go back home she noticed her bracelet was no longer on her wrist we immediately call the location no one had any information for us we called the next day as well management advised us they couldn’t help us very disappointing.. I would recommend if you are going to any of these type of places with jewelry on do not wear or leave your belongings that cost a lot at home.

Ja
Review №53

Maritza is the best. Takes time to know what May be issues to address in the massage as well as the strength she should use. My back feels so much better after going to her yesterday.

Ni
Review №54

Matt is awesome! He is very personable and pleasant. He definitely knows what tools (hands, thumbs, elbows, forearms, etc.) to use on different parts of the body. Especially loved the neck and shoulder part of the massage. Oh yes, and the needed attention he gave my feet. I was honestly considering canceling my membership because Massage Envy started charging me $70 instead of $65 which was a change that wasnt supposed to happen for me until December....but now I am reconsidering that decision. I think Ill just call and try to work that out with Massage Envy. Matt is the best...but I hope not too many new people go to him because then he will be booked up! LolGood for him...bad for me. He deserves a bonus. Thanks so much!

Ma
Review №55

Matt is an amazing massage therapist! My preference is firm pressure and hes very intuitive so he can feel where I need the most work. I actually had him at his previous location while I was on vacation and was so happy when he said he was moving to the central valley.

Pa
Review №56

Therapist are great but management is horrible. I tried to cancel my membership and it took 2 months then they kept charging my card even after confirmation email canceling. I tried to call and get the manager but she was never available. I was told she would call me back and she never would for over 2 weeks and multiple calls. Finally got it canceled and a refund on my last charge. Overall I just think ME as a company is shady and unprofessional. You can’t get appointments for over a month in advance. Then when you finally get an appointment they cancel on you a few days before so you end up with 3-4 months of credit but can’t even use them. The therapist are great I will say again but ME as a whole are crooks.

Cl
Review №57

Danielle was amazing. I don’t usually get deep tissue, but that is what she specialized in and it worked out a bunch of kinks in my body.

Ch
Review №58

KC was awesome. She worked on all of my problem areas will being very careful of my preexisting back issues always checking to make sure I was ok with the pressure.

Da
Review №59

KC is amazing. She is very considerate of what you feel needs attention. I’ve been going to her, regularly, for over a year and I always leave feeling great and standing taller! Thank you KC, you are appreciated!

Sh
Review №60

I had a famous experience today...so much so joined!My therapist was experienced in what Ineeded and beyond!I so look forward yo my next visit!!!SAW Lonia yesterday and my nurothopy is so much better, she is AMAZING!

Ma
Review №61

Always an amazing massage. Love Danielle (Stockton location), she puts my body back together. The front desk is very accommodating and friendly.

Je
Review №62

This was the best massage i have ever had anywhere! She made feel absolutely brand new when she was finished, i will definitely be back soon too get another massage from her...

Ch
Review №63

Service has gone downhill! Initially signed up last year and was told I could use the gift cards I purchased towards monthly payments and tips. In time they changed that. Continuously billing and increasing pricing without notification. Never takes accountability for their errors. Was told I declined notifications that’s why I wasn’t told about the price increases yet I continue to receive notifications about appointments and promotions. Tried to cancel membership several times told the rep I spoke with wasn’t authorized and id have to wait for a call back. Of course I was billed again while waiting.

Ba
Review №64

Matt was EXCELLENT! He worked on ALL my tense & tight muscles, I felt amazing afterwards! Great person for those who like medium to firm pressure.

Ly
Review №65

My girl Danielle is by far the BEST! Amazing massage with just the right medium-firm pressure! The facility is always so clean and the ladies up front are so friendly and polite! Cannot recommend this location enough!

Sh
Review №66

Anthony was my massage Therapist and he was amazing. Just the right pressure and knowledge of how to realign my body and work out the Knots.The receptionists were friendly and welcoming

Tr
Review №67

I truly love massage envy!! I received my first massage in January 2022. I was so happy with my massage and the service I received from the clinic administrator Kwame, and front desk personal I decided to up for a membership. I have been going every month since singing up. Everyone that works there is professional and friendly. My massage therapist Lonia is hands down the best!! Shes very professional and always asks if there are any areas on my body that need extra work before getting a massage.

Ta
Review №68

Sequoia is hands down the best massage therapist! I always leave feeling less tense and completely relaxed. If you’re looking for a facial, go to Amy. She left my skin feeling so lovely and renewed. Thank you!

Da
Review №69

Reina was great! The only thing I didn’t get at massage envy that I’ve gotten other places was the scalp massage and pectoral area; other than that missing for me, I enjoyed my first experience here and will be returning to see Reina in the future.

Ro
Review №70

My experience was great , the whole staff is very professional and Sonia was a real blessing. I look forward to going back.

Ki
Review №71

First time there. I definitely felt relaxed. I had Sequoia, she was amazing

Yu
Review №72

Ive been coming here for over a year and seeing Renee. My skin has never looked better! I always thought that I was doomed to forever have terrible acne and always covered it with loads of make up. Now I can confidently go out without anything covering my beautiful healthy glowing skin. She knows what she is doing and now I know what to do at home. I very much enjoy my monthly visits, they are very relaxing and I always leave with amazing results. ☺️

Al
Review №73

Doing this review for my mom. On October 1st 2022 my mother got a chemical peel. She received a professional chemical peel, but her skin was too irritated after the procedure. After 3 weeks her skin was still itchy and intolerable. She tried contacting customer service at the desk. The first time she called and left a message. She received no call back, and the second time an employee picked up the phone. She took her message about her concern in full detail with her skin and the issue she was having. The person at the desk was supposed to give that information to the specialist, and still NO CALL BACK. THEY ONLY CALLED BACK WHEN THEY WANTED THE MONTHLY PAYMENT. At that it was the manager that called her. Yet it was not regarding the issue and no concern whatsoever of what the client my mom was concerned about. Absolutely terrible customer service. If I could I would rate it at one, but I rated this at a two only because the esthetician did the chemical peel properly.

Al
Review №74

This was my first massage. I went in in so much pain and discomfort. Danielle was great she was super nice. I feel 100%better than I did and I cant wait for my next session. Danielles hands are blessed by God himself. Loved every minute of it.

Am
Review №75

Lonia is amazing! This is the second time she’s worked out the knots in my neck and back. I highly recommend requesting her.

Ma
Review №76

I enjoyed the professionalism of this place. I highly recommend Sequoia whom I received my massage from. She has been the best from all prior visits and she’s worth waiting for if you’re told she’s booked. Left feeling new!

Co
Review №77

Lonia gives a deep healing massage and Anna’s facials are very good, she is so nice and thorough. I especially appreciate the ladies up front, who are always friendly, helpful and wearing a smile. They are rare gems in todays world.

Al
Review №78

My experience on 5/21 with Toriano was amazing.. its the first time I left Massage Envy feeling relief in in my problem areas.. Best session Iv had so far. Will continue my journey with Toriano.

Sh
Review №79

My massage yesterday was Soo needed.I woke up an hour later for I was still feeling the massage calmness. My therapist is Anthony, Hes my favorite, I love his personality.,

Br
Review №80

Torrian is my go to! He does an excellent job at locating and getting out all my knots and reliefs my pain!!He has so much knowledge and knows my pain before I can even tell him where it hurts. He is great!

ju
Review №81

I have been going to Erica for almost 2 years. She is awesome! so when she moved to Massage Envy I didn’t hesitate to follow her there. It turns out Massage Envy has a GREAT membership package! Had my first visit on Friday night. Customer service was awesome. They make sure you feel comfortable and are they are very helpful. As alway my massage was great. and with the late hours of Massage Envy i was able to go straight home after and right to sleep. I woke up the next morning feeling great.

K
Review №82

I now request Torrian every time I schedule my massage appointments because he gets all my knots out and he is very detailed. I usually leave feeling a little relaxed after massages, but with him I feel like a new person. My body feels amazing after each visit with Torrian and I will continue to schedule all of my appointments with him.

El
Review №83

The front desk staff was pleasant and helpful. My massage therapist Lonia was absolutely awesome!!! She applied the perfect amount of pressure.

La
Review №84

Came in had lots of aches and pains in my back and kneck and it was worked out nicely by Lonia C. She was very professional and did a great job.

cr
Review №85

I have been a member for over 2 years and have consistently seen KC. She is very good at what she does! I’m currently 29 weeks pregnant and she is very skilled at prenatal massages. I highly recommend a massage envy membership!

El
Review №86

Love getting my message. My son and Daughter in law sent me here . And DanielleWas so great , that I decided to join and come monthly great place never have to wait . Very nice front desk staff always pleasant . Will spread the word of greatness🥰.

kr
Review №87

Reina was amazing! Always asked if the pressure was good or to much. Listened to my needs. Really appreciate her and can’t wait to see her again next month!

Ch
Review №88

OMG, such a much needed massage. I really dont want to give the name of my masseuse because it gets hard to book with her, but her name is Esmeralda. Thank you Esmeralda for another great massage!

Pr
Review №89

I had gotten the job as front desk at this located as of July 2022... Long story short the CURRENT MANAGER (iykyk her) gave me the rushiest, messiest form of training Ive ever had at a job . Then as of early August 2022 she fired me without any explanation. I was always on time trying to go above and beyond and the current manager accused me of untrue things. Otherwise great location

Br
Review №90

Friendly staff but this place looks dirty. I laid down and I couldn’t relax because all I can see was the dirty carpet and the dust on the bench I was laying on. It also smelled a bit like cigarettes. I’m not going back because I just felt like it was dirty. Expensive and it was not even clean.

Su
Review №91

Toriano did great focus work on my neck and back. I felt SOOO much better the next day! Thank you!

Br
Review №92

Had a lot of great experiences here thats done wonders for my chronic pain, especially Torriano and Shawn who are extremely knowledgable and technical! The front desk workers are also very helpful, kind, and remember my name even though I only go every 2 weeks!

Ed
Review №93

Massage Envy? Super neat! You got like 12+ different massage therapists to try from!!Light pressure, more stretches throughout the massage, someone who’s great at feet and hand focus, deep pressure, trigger point, fascia release… AND SO MUCH MORE!It’s crazy, but please communicate with your therapists and the front desk so they put you with someone to fit your needs!!Great people!

Ji
Review №94

Shawn has been a blessing and a curse to have as my masseuse. Let me start with the curse, I cannot afford to come and have a massage from him as often as I like. I know I know I need a new job so I can. Now for the blessing, Shawn has always made me feel comfortable and is always going the extra mile to help me relax. Without Shawn I’d be one angry and stressed individual. Thank you is not enough.

Ma
Review №95

Thank you KC! You got my blood flowing like it should and I felt amazing. I had a pain free day. I wish I could see you on a weekly basis. You are amazing!! See you next month

Ta
Review №96

You don’t get the time that you pay for. Paid for 90 minutes one time, and was out and in my car within 80 minutes. Second time I paid for 90 minutes and was in my car in less than 65 minutes. By the time you know your time has been shorted, you’re already dressed since there are no clocks in the rooms. Will be canceling my “membership” today.

La
Review №97

I’ve always had a great experiences at the Stockton massage envy the staff is amazing. Danielle was amazing and also with a great personality.

We
Review №98

Geralyn does such a great job on my facial every time I am there! She talks to me about my skin, teaches me things to do at home and products that would work with my skin. I really appreciate that part!

An
Review №99

I have met my massage therapist soul mate! They are always so amazing, super chill, and is always considerate of specific spots that need more or less attention. I have had them twice and will only schedule with this one person going forward.

Br
Review №100

Bianca is awesome she uses just the right pressure to relax me she is super polite and attentive. I have been to her twice now and would highly recommend her. Editha is also amazing but sometimes it’s hard for me personally to match up my schedule with hers.

Ca
Review №101

Danielle did an amazing job!! I usually have deep pressure however her usual maximum pressure is firm and yet I was very pleased with service!!

Re
Review №102

As I walked in, I was greeted very welcoming. My massage by Lidia was perfect. I wasn’t sore the next day. Everybody was really friendly.

Je
Review №103

Danielle is the best! I always feel physically better after seeing her. She’s great with communicating and making you feel comfortable.

St
Review №104

My massage was great! So great I signed up for a 3 month commitment.

Le
Review №105

Sacoya is amazing! I always look forward to visiting her, she makes sure I’m fully taken care of. Thanks so much!

Ma
Review №106

KC was very good, they respected my specific requests and tailored the massage to my particular needs. Thank you!

Jo
Review №107

I love using this location for massage therapy. I always book Torriano because he is great at deep tissue and trigger point massage. He is the best massage therapist I have ever used.Jacquie who works the front desk most of the time is so sweet. I love seeing her when I come in for a massage.They do encourage clients to leave these reviews and name the people so that they can get bonuses, which I think is silly to base recognition on online reviews, but I still want them to get the recognition they deserve

Ca
Review №108

My Massage therapist KC isamazing! She’s great at following instructions, very patient, andhighly skilled! I appreciate the excellent customer service that I continuously rec’v from her and the staff! 😊

Az
Review №109

Ana was the aesthetician who worked in my facials. She has good attitude with pleasant personality this creating good rapport with her client. Am recommending her to be your next aesthetician!

Jo
Review №110

I had a great session at Massage Envy Stockton. Matthew is my masseuse. He was extremely professional and ensured that we worked in the areas of my body that needed the most attention. A+ service

Ja
Review №111

Lidia has been my Massage Therapist for many years and come to think of it, there isn’t a time that I was ever disappointed in her services. She’s always professional, prompt and sweet as ever! If she’s your therapist, be sure to tip her well because she’s deserving.

Ho
Review №112

Today was my second visit with Lidia. She’s funny, accommodating, and definitely knows her stuff! Not to mention I feel great physically when she’s done. I signed up to become a member so I can see her more often. Thanks Lidia!

Jo
Review №113

I almost dont want to tell yall how great Danielle is bc shell be hella booked now! I must give honor where its due! This girl is 🤩🤩😍🤩😍. But dont book her when I need her though🤷🏿‍♂️

Li
Review №114

Shawn at massage Envy in Stockton is an excellent masseuse! Prior to my appointment, I was struggling to stand up and walk due to a hip flexor muscle issue. Shawn knew exactly what to and I have been able to go from a sitting position to standing and walking without pain! My family was amazed at the immediate improvement after one visit! Shawn also relieved extremely tight muscles between my neck and shoulder area. I definitely will be going back on a regular basis!

Is
Review №115

Great spot to get your massage! Recommend

CA
Review №116

The gal did not do a good job. I feel like she was new at this and not as experienced. Left feeling like I wasted my money. They have you complete a questionnaire prior to. Yet the massage therapist still didn’t know what I needed work on. She had to ask me twice. The environment is very clean and appealing.

Ka
Review №117

Love Massage Envy at Stockton. Very kind, courteous and professional from the time you walk in to the time you walk out. Lydia (massage) and Lynn (facial) were the BEST!

Ka
Review №118

I have had great experiences with both Shawn and Sequoia. I like that I can go in the evenings and get the deep pressure massage that I need. The facilities are super clean and staff is friendly!

Be
Review №119

What a great person to have as my first experience with Massage Envy. ANDREA was sooo kind and could feel where my stress was and adjusted accordingly. I didnt feel the need to ask her about her years of experience because her actions spoke louder than words. She is a PROFESSIONAL. I am so glad my BFF got me a gift card to come here. I am VERY interested in getting a membership (per hubbys approval) and I would like Andrea to be my recurring masseuse!

Cy
Review №120

I’ve been a member of Massage Envy for two years. I’ve had several therapists. All provided an excellent massage. I prefer to schedule with Shuronda. She has a nice, firm pressure. She’s professional and zero chatter! Nice, relaxing “me” time.

La
Review №121

My daughter and I came back to Stockton Massage Envy after being at the Lodi on because all the real good masseuses left. I was paired with Stephanie and it was one of the best massages I’ve had since Juan left the Stockton office about 6 years ago! She has great hands!!!!

Kr
Review №122

Another wonderful visit! Sequioa has been my massage therapist for several visits now and she does a wonderful job. Vissanna is also so friendly at the front desk. Thank you.

Ma
Review №123

This place is filthy, the chairs are torn, tables are uncomfortable and the rooms are stuffy it’s definitely not worth how expensive the services are. If you can even call it that. The employees are unprofessional and refuse to offer any help or correct information including when the franchise manager is available. According to the employees, they never know when the manager will be around so good luck getting ahold of anyone! 0/10 would recommend.

Do
Review №124

Ive experienced 5 massage therapist at Massage Envy. Three are excellent!. The environment is clean. The waiting area is comfortable and relaxing.. But the front entry lacks tranquility and seems cluttered esp.behind the desk. A minalist desk would add tranquility. Folders,cleaning products, and other paraphernalia give the vibe of poor organization and general messiness.

Tr
Review №125

Toriano is great, Helping me through a shoulder and neck pain, after struggling with pain for weeks, I am finally getting relief. Since starting the massage I have increased range of motion in my neck and arm and feel much relief.

He
Review №126

Lidia is one of the best massage therapists I have ever had and I will continue to see her as long as I can. She has strong hands, good intuition, and amazing follow through with finding all the knots and taking care of them.

De
Review №127

This was my first visit to Massage Envy in Stockton CA. The staff was very friendly and warm and made me feel as though I was an old friend. Massage therapist, Editha, has a lot of power packaged in a small body 😁. After such a wonderful experience, I plan to become a member.Debra

Ch
Review №128

I am always so happy with Lidia!! She is kind and professional. I have never found a massage therapist I have liked as much.

Ja
Review №129

Very small location with the manager kawme & front desk overwhelmed with more than they can handle constantly. Management is very poor and doesnt respond to clients or employees in mannerly time. Forwards calls and doesnt respond to voice-mail. (Sat in the lobby for 20+min over hearing clients complain about service and how they try and call and no response. I related to that so I listened in and they treated that poor lady horribly and walked her out the door.) Ive been too many sloppy unmanaged clinics but this definitely is the least reliable. Many more locations to attend dont go to this one.

di
Review №130

My massage theorist KC was great. She took the time to ask me how I was.doing. I recommend her to anybody. 😊

ki
Review №131

My mom had her first massage yesterday, she was so relaxed, Sequoia is such a good massage therapist! very sweet and good massages!

Ma
Review №132

Awesome experience from beginning to end. Everyone was so friendly! My massage was great! I am certainly looking forward to a return visit soon!!

Ju
Review №133

That was my first massage there and my back feels amazing 😊 I was happy to get the 3 months of service at a lower amount too, the girl at checkout explained everything really well. I have a new favorite place now ☺️

Ad
Review №134

So disappointed. Used these guys for over two years and the first year was great, started going downhill for whatever reason. Try to book appointments and they say they need to call me back and never do. That legit happened three times in a row, entirely frustrating. They have a hard time listening over the phone. And the biggest disappointment is they dont tell you that when you can give an hour to someone, you have to wait 6 months to give that same person another hour. What a joke. Ive got a lot of time saved up so I can help my boyfriend with his back and spend time with him with couples massages and we did the first one and they didnt even tell me then, only when I went to book the next massage. Was frustrated enough with the zero callbacks and the cancellations literally in the last hour before the massage. They have good therapists but bad management I guess. I suggest you go elsewhere for more honest customer service.

Ka
Review №135

I enjoyed another massage with Danielle. Im never disappointed. Thanks again for the excellent services I received.

Th
Review №136

I had to reschedule to the Stockton location as the Lodi location did not have anyone to do stretching. I loved the Stockton location because of the dedication and friendliness of staff. I scheduled my next massage with Stephanie and it was amazing. I’m in my mid-fifties and had the best experience that I can remember. I will be scheduling all my massages with her. Goodbye Lodi Massage Envy.

Ro
Review №137

Dawnisha is the best! The chemical peel I received from her was amazing and her knowledge and easy going demeanor made the whole experience really great. I have since been back for a microdermabrasion with her and I will continue to book with her. All of the staff at the Stonecreek location are very helpful.

Ja
Review №138

I have been here at massage envy for 5 years now, I religiously go every two weeks .Esmeralda Ramirez has become a huge part of my health care, I am in construction so plenty of sore muscles . I just simply wouldnt go anywhere else

Do
Review №139

Professional massage provided by Danielle. Will continue using her service. Doug wood

La
Review №140

The staff was friendly and professional. Everything was very clean and comfortable. My therapist Stephanie was knowledgeable and knew exactly what my body needed after surgery. Very happy with my first time experience.

Je
Review №141

Booked a 30 min massage. I was massaged for 15 mins. I said something as I left and the manager said they incorporate 5 mins in the start and 5 mins at the end for “consultation”. Definitely not worth the price for 15 mins.

Ni
Review №142

I gifted facials and a massage to my daughters. Doniesha and Bianca worked magic; last minute magic.I scheduled the appointments blindly using suggestions from the receptionist and answering her questions . She paired the perfect personality for each daughter.I cant believe how perfect the day went.My daughters talked about their experiences all day.My daughters are 30 and 27

Ra
Review №143

My time is never wasted with sequoia. She is great. I literally doze off during my session because she is that good.

Do
Review №144

Literally just walked out of my appointment with Stephanie and she was amazing! Actually listened when I asked for a different pressure, let me know everything she was doing and was just all around awesome! Cant wait til my next appointment!

Ja
Review №145

The entire staff at Massage Envy in Stone Creek is friendly and professional, both in person, and over the phone. I was apprehensive my first time going in, having never had a massage before, but the welcoming staff and environment had me relaxed immediately. Ive had the pleasure of receiving probably half a dozen massages from four or five different therapists, and each one has been excellent. I feel like a spoiled brat every time I walk out of this place, because the whole staff is so attentive and friendly!

Br
Review №146

Absolutely love the service here! Would highly recommend. Ladies at reception desk are energized and welcoming. KC the massage therapist is one of the best!

Fe
Review №147

Lydia is the best therapist. She has magic healing hands. The best deep tissue Masuese I’ve ever had.

Br
Review №148

Torrian was amazing! I came in with a lot of back issues and he took the time to actually work through them while making sure I was comfortable.

Ca
Review №149

Rachel performed my first chemical peel and I woke up glowing the next day! I have scars along my cheeks and they were less visible the next day. I loved that she was able to give me step by step instructions during the process and post-procedure instructions as well. We’ll see what it looks like a week from now 😬👏🏼

Fe
Review №150

Shawn was fantastic. My massage made me feel instantly relaxed. Tense muscles were all relaxed after my session.Thanks a lot Shawn. I’ll definitely be coming back.

je
Review №151

Danielle was amazing. One of the best massages I’ve had. Sweet and skilled. 10/10 recommend!!!

Pa
Review №152

I was able to get a massage that got rid of tight muscles, neck & back aches, & relax . I slept wonderfully afterward and the next day.I went back for my second appt., again Agleal did a wonderful job. I already scheduled my next appt.I have had several appointments with Agleal. She takes away a lot of the stress in my back, neck, and and shoulders. I feel rejuvenated after my massage. It’s definitely worth to trip to see her!

Er
Review №153

Lidia and Jaquie are the bees knees. Every time I come in for an appointment and Jaquie is working, Im checked in before I even open the front door. And Lidia always remembers where my trouble spots are, and recommends things to help me in between sessions. Every person working here is wonderful, and always very nice and helpful!

Je
Review №154

Feel so good after my massage 👍 Sean is awesome he does a good job 👏 thanks Sean I’ll see you again soon

Je
Review №155

I’ve been coming in this location for almost 5 years and the last 12 months I definitely can say ... I love the team of staff in this location ... they always greet me with respect and very welcoming and new massage therapists are coming in and they are very good on what they do... I’m always looking forward to schedule another session again ... thanks Daniel my latest massage therapist ... you did a wonderful job ...

La
Review №156

Made a reservation thinking i was going to have a relaxing appointment. I showed up to my appointment 15 minutes earlier than my time which was at 1:30 I sat the this room waited more than 10 minutes to be called back by a guy I believe his name was Emiliano or something. He was completely rude and weird he seemed like he didnt want to be at work, were discussing pressures and Im like oh I would like a firm pressure and so hes doing some pressures on my back, he was like ooohhhh you have a lot of knots in your back its going to take an hour or more to work theses out, mind you I just wanted a relaxing full body massage. He made it seem like it was a pleasure for me to have him, hes like I work on guys that have concrete backs blah blah, I left.... so much for my relaxing massage.

Sa
Review №157

From the moment you step in the front door all of the employees are super friendly and professional. Alaysha was a great massage therapist. She listened to my wants and needs and performed accordingly.

Ru
Review №158

Danielle is the best, she truly listens, and I always feel better when I leave, she hits all my problem areas

Pa
Review №159

Lidia did a great job!! Just the right amount of pressure. I’m very happyEditha is my other favorite person. Gives great massages as well.

Fe
Review №160

I wish information is explained better and not rush for membership. I asked for shoulder and hip focus. She didnt touch anywhere from my knee to my glutes but said she did do my hip. So I was relaxed and left frustrated and my hip still hurts. Didnt get what I needed.

Ma
Review №161

I like it for the most part but lack of appointments available makes it 3 stars for me. Also had a few massages where firm pressure request was more like lowest pressure ever. Hope they keep adding in more providers!

Ce
Review №162

Sonia did a wonderful job with my massage. She addressed my problem areas and suggested some things I can do at home to help. I will definitely be coming back to Sonia.

Ke
Review №163

Have received massage therapy from Maritza, Sharonda, and Danielle and all were very good. Technique and pressure levels vary from each massage therapist so everyone will have their own preference.

Be
Review №164

This was my first stretch the quarantine and Esmeralda made the experience very relaxing. She added new stretches and was very professional. I reccomend her highly. On a scale of 1-10 I give her a high 10.

In
Review №165

OMG! From the time I walked in I felt welcomed and was greeted with the warmest smiles!Anthony was AMAZING!!! I WILL DEFINITELY BE BACK!!!!

Th
Review №166

Teresa at the front desk is very upbeat and welcoming .Maritza is an awesome massage therapist, she is very thorough and works on areas that I needed with the perfectPressure

Jo
Review №167

Outstanding job Danielle! Great massage as always. Thank you!

Pr
Review №168

I booked my first deep tissue massage with Massage Envy it didn’t go so well, the massage therapists didn’t focus on the parts I asked her. I’ll have to book with another massage therapist next time. So I’ll definitely be back to give it another try with someone different.

ru
Review №169

Geralyn was very thorough and gentle. I felt renewed and revitalized after my facial and eye treatment.

ra
Review №170

Mrs.Sonia is a wonderful massage therapist. She asks you what your needs are and works them to your benefit. I recommend Mrs.Sonia for your massage therapy needs.

Bi
Review №171

Toriano was absolutely amazing!! I had the best massage I’ve ever had with him and am excited to go back to him!!

An
Review №172

Excellent service and very friendly and knowledgeable

Sy
Review №173

Anthony was simply amazing! He hit all the area on concerned and I feel great.

Be
Review №174

Sequoia is an amazing massage therapist. You will not be disappointed .. I left relaxed and not wanting the massage to end !

Le
Review №175

Tiffany gives the most relaxing facials! She leaves my skin feeling clean, nourished and refreshed!

Ca
Review №176

Great experience nice relaxing and very clean. Didn’t want my session to end. Reina, massage therapist is the best, very knowledgeable & very polite.

Da
Review №177

The front desk staff is always friendly, the waiting room is peaceful, and the therapists are great. Shout out to my favorite therapists Lidia and Xerez!

Al
Review №178

Very professional, relaxing, and soothing. Body very loose and she got rid of some knots and tightness within my body. I recommend her services to any other future customers.

Ro
Review №179

Lonia was great in helping me find relief w my shoulder and back.

Ri
Review №180

I always have a great experience at Massage Envy- Stone Creek Stockton. Esmeralda is tops as a therapist!

Je
Review №181

Was very disappointed with the facial I recieved today at this location. I did not recieve the massage with my facial and overall it was very rushed. I dont mind paying a bit more for good service and this was no where close to the experience Ive had at other locations. I was also annoyed with the fact that she was texting during my service and we ended 15mins early for a 60min facial🙄

Sh
Review №182

I always have Great experience! Front desk Kiara & others. Maritza is the best massage therapist Ive had!

Re
Review №183

Sonia is Amazing & I’m So happy/excited to see her every other week.

Cr
Review №184

Ive been going to see KC (kassandra) for my massage therapy needs for almost a year and I have never been dissatisfied. Always kind and respectful and an expert at what she does!

Ja
Review №185

This was my third massage and the service was great and the front desk clerks were very friendly. I look forward to my next pleasant visit.

Te
Review №186

I love this place! The ladies at the frontdesk are professional and helpful, very friendly. I enjoy my massages, no matter who I see. Great ambience, prices on par and Im usually able to get in to be seen when I need to be.

Ly
Review №187

The atmosphere was so calming the staff so so nice even my massage was nice I just think there was something else missing to make it a five star review. This is my honest opinion

Br
Review №188

Rayna was professional, courteous and very effective locating my muscle knots. 😉

So
Review №189

Esmeralda brings me back to feeling good again,I can function now! She has healing hands.Thank you for caring.

Al
Review №190

Great customer service from Lydia! All my needs were handled with proper care.

Je
Review №191

Alaysia is a wonderful therapist that truly has a gift for healing. Front desk receptionist are always pleasant and helpful. Great experience as always.

An
Review №192

Alisha is kind, she has the knowledge and professionalism for massages, in my case it is to reduce stress. The place is nice.

Ra
Review №193

Massage Envy is a pocket of heaven in a crazy world. Maritza is a phenomenal masseuse and always makes me feel relaxed.

Da
Review №194

I was booking a 90 minute massage last minute. Manager recommended Erica. She was great! Will definitely be booking with her again.

Ja
Review №195

I have a gift card for $120 when I use the card they said it’s only $70 when my Daughter in law purchase the card they said it’s never expire the cashier said she didn’t know how that happen

Ed
Review №196

Charlie is a great, cause she cares about your specific message needs. Fom pain relief,to just a day of pampering and relaxation. Charlie will make sure you walk out feeling special.

Er
Review №197

Erica was amazing and worked all my knots out. She was also super nice and friendly.

Ti
Review №198

Kim does the best facials and is so knowledgeable. After my first facial last month and some minor recommendations, I immediately saw a difference! 🙌👍😍

Me
Review №199

Anthony is always amazing. First facial with Tiffany, she was awesome!

Information
13 Photos
199 Comments
4.5 Rating
  • Address:5757 Pacific Ave Store #A155, Stockton, CA 95207, United States
  • Site:https://locations.massageenvy.com/california/stockton/5757-pacific-avenue-store.html
  • Phone:+1 209-478-3689
Categories
Working hours
  • Monday:9 AM–9 PM
  • Tuesday:9 AM–9 PM
  • Wednesday:9 AM–9 PM
  • Thursday:9 AM–9 PM
  • Friday:9 AM–9 PM
  • Saturday:9 AM–8 PM
  • Sunday:10 AM–8 PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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