City Vape Shop

This man just tried to charge me $43 for $9 worth of glass. Two chillums for $43. Stay away, stay away, stay away.#editI went to another shop from there and paid $4.99 a piece for two chillums. He even did the math on a calculator and just entered it into the POS machine. The whole thing was shady. Be careful if you go here.

Came in with a problem and they fixed it. Outstanding customer service and reasonable selection of equipment and juice. The guys in the store are very friendly and helpful. Definitely a decent shop to visit in town.

Didn’t catch the guys name working tonight but he was extremely helpful in getting my vapes! Glad they are open late so I can get my fix. I got the esco bars: peach ice and pink lemonade…very yummy

Run was very nice and helped me picked my vape out. The shop is very clean with a lot of options that you will like! ☺️

Me and my sister came in today just to look and the customer service we experienced is one of the best in all the vape shops in Tyler! He was willing to talk us through any questions we had and was not afraid to open the boxes to make sure he was telling the truth and not lying about what the devices were able to do! Definitely worth every minute and will definitely be back! Walked in not expecting to buy anything and came out with 2 new devices for me and 1 for my sister and she’s very picky about her devices and we both love them! The juice and mod selection is also one of the best in Tyler and reasonable prices as well!!

This is easily the best place to go for your vaporizers, salts, and juice. Literally the best customer service experience I have ever had. Their employees go extraordinarily above and beyond. They take their time with each customer to make sure you are getting what you need and build a relationship with their customers to the point they practically know what you want when you walk into the door.They always have deals going, have a reward point system, and occasionally will even throw in freebies. They have a great selection with multiple brands, price ranges, and flavors. All of this on top of the fact that they offer the best prices in town hands down.The place is easy to pass by if you dont look for them. They are right beside Wingstop on south Broadway Ave. Give them a chance and you will start to feel borderline robbed by any other store you may have frequented in the past.

This is the Spot you go mid night they there open

Place is lit. Customer service is always on point. Only been there twice but they will forever have my business. Very knowable about EVERYTHING in their store. Not just for experienced vapers. I’m new to vaping and Kyle was able to explain everything to where even I could understand it. Lay out isn’t overwhelming like other places. Nice location and even better prices. Deals are freakin crazy. They are defiantly worth going to check out. Tell them Sean sent you. It won’t get you anything. But just do it haha.

Great selection. Cheapest prices I’ve seen in Tyler. Really nice store. Staff is super helpful with different questions I had. Had Sam help me out he was really knowledgeable about all the juices. Definitely recommend.

This vape store is great place to shop, extremely helpful and great service, lori and John are awesome!

Cloud City Vape Shop of Tyler offers a clean environment and friendly staff. Kyle is such a sweetheart and very knowledgeable. Lots of products to choose from. Fabulous prices, educated and respectful staff, welcoming shop; I will be returning!

Very goodselection, great prices, friendly staff and perks all week long. Cloud City just cant be beat. The staff definitely knows the products and is very informative as well as making suggestions to help me find the exact flavor that I am really enjoying at the moment.

They’re EXTREMELY helpful and friendly! I’ve been to the majority of shops in town and no one even comes close to Cloud City’s customer service and prices! If they don’t have something in stock, they’ll find a way to get it in! I live on the complete other side of town and make the drive over here every time I need something! Highly recommend!

Sam, the owner, was knowledgably helpful in my recent purchase. Loving my new GeekVape L200. Sam also threw in a few freebies for being a first-time customer. Will return!

Love this place! Definitely a must-see for any vapers in the Tyler area. They have a massive juice selection, mods for days, batteries, chargers, CBD products, RDAs, tanks, everything you need. Best selection of flavors Ive seen in Tyler. Dont waste your time at Artisan, check this place out!

I love this place❤❤. The guys that have helped me are amazing and sweet. The prices are great. I would highly recommend cloud city vape shop to anyone and everyone. The guys are very helpful and knowledgeable.

Wow very disappointed......been coming here since they opened for all my vaping needs wants and even splurges. But went by today and no spare glasses for a Fat Rabbit tank but the same 5 new tanks with extra glass on display for the past 6-12 months and couldnt accommodate. And I was gonna get 2 packs of coils also......WHATASHAME¡!!!¡ And to think I came by during pandemic just to help play my part in helping them to stay open

Sam, the owner, is very nice, friendly & knowledgeable of his products. Today was my first time in his store and I was a-maz-ed 😲 he has lots of goodies in his shop and I cant wait to go back. I highly recommend this vape shop! 👍🏻👍🏻

Best service of any vape shop I have been to. They have an extensive and wide variety of juices and hardware for all vaping needs! I love the fact that they have all their juices on the counters waiting to be tried as well! Overall 10/10 easiest best place to get all my vaping needs!

This is by far the best vape shop in Tyler Texas. Best prices in town and customer service is top notch. I will definitely be returning here. This is the shop to go to. Thank you Cloud City

Love going every time and being welcomed by Kyle. Hes knowledgeable kind and helpful. And not too bad to look at. Enjoy every visit! The best CBD products

Well it says open at 8 am. Clearly running late today. Being on time just isnt a thing anymore I guess. I mean the business itself confirmed its own hours on here.

An amazing selection of vape products and a great price! And even a wonderful selection of CBD products! Very knowledgeable and friendly staff, willing to help with any questions that you have. Definitely the “go to” vape shop of Tyler Texas.

By far one of the best vape shops Ive been to in Texas! Great prices, good stock, and very friendly staff! Will definitely be returning!

Hand’s down the most up to par shop when it comes to buying Vape product’s. Wether your in the market for a new mod or a bottle of juice, there just is not another place in tyler like this one. The customer service is 12 out of 5 stars. The guy that is usually there, his name is Kyle, He’s the type of guy that would give you the shirt off his back. He spares no second trying to help and explain to you what you need to know to have the best experience possible vaping. My forever vape product home.

Overpriced like mad crazy.Employees are uninformed of products inside or outside the store.Told me i had a smok vape.It clearly says vaperesso sky solo plus on it...Tried sell me wrong coils for it knowing damn well you cant return coils.

Loved their shop in midland and so happy they are here in Tyler now. Always helpful and will work with you and help you find whatever you need for your vape. Best shop in Tyler!!!!

My new go to place, these people are very knowledgeable. Best bang for your buck Ive seen in Tyler. I dont have time to list all the positives I experienced there.

Best vape shop in tyler.. still building inventory but will soon be completely full. Lowest prices in tyler on all priemium Ejuice and a great selection on mods and full kits. Definitely stop and check out cloud city vape shop and get the vape education you all been waiting on.

They kno the sell vapes that have some defects and do nuthing about it dont go here

Cloud City is the place to go for all your vaping needs! Great personal service, Kyle is the man! Definitely worth a trip to check it out!

Great customer service. Knowledgeable staff. Good line of CBD for pets!

Customer service is #1!!!!!! Very knowledgeably and friendly, I wouldent go anywhere els!!!!! The selection is top notch so if you need somthing new or just help with what you got go see these guys!!!!!

The best vape shop in town hands down customer service is outstanding along with the juice selection and mods prices are unbeatable in the vibe I get when I go in there makes me not want to leave keep up the amazing work cloud City vape shop

There shop is amazing best prices for juices and hardware. Extensive knowledge and upholding laws. Great selection of cbd and knowledge about it. Best selection by far in east texas

Amazing shop. High level of professionalism and knowledge. Definitely recommend stopping here if you need anything!

Great customer service, super nice. Best prices of any vape shop i’ve experienced. So many options to choose from. Also the cbd flower is great

Cloud City is absolutely the best vape shop in the area!! Very knowledgeable, and have a great selection of Rda’s, Rta’s, Sub Ohm tanks and great customer service.

Easily the best vape shop in Tyler! Super friendly staff and numerous excellent premium products at prices lower than their competitors!

Great customer service! Pretty good selection of juice!

Kyle is the bomb. The shop is hands down the best in town i have personally dealt with all of them and cloud city above the bar in both locations.

This is a great store, always a great experience and kyle is very knowledgeable and will get you hooked right up for the right thing you want!

Great prices awesome staff love this shop they carry everthing large selection of cbd or regular ejuice give them a try you wont be disappointed

Everyone is always friendly and eager to help. Very knowledgeable on vaping and what is best for your needs. Started small and have successfully expanded out.

Really good store very helpful and knowledgeable about mods tanks juices coils etc it is my go to vape shop

This is a great place to get everything you need for vapes. Store manager is always very helpful and friendly.

Best place to go managment is amazing and treat you right, been going to them since their midland store glad they moved out here before i did!

Kyle Sheehan was the greatest! He gave me such good answers on questions I had and help me with my purchase.

Man I tell you and from my point of view this place is the place like 💯 Ki sorry if I missed spelled your name but you came through great staff and when u tell them to hold something they are 100 percent honest that they will my new place to shop

The ppl in there are some of the nicest I met and provide great service would recommend

Super friendly & helpful! They have a pretty large selection, tasting area, & daily deals!

I absolutely love these guys! They are always super friendly and helpful when I need it. I will always come back!!!!

What a wonderful selection of cbd product at great prices.Sam, the owner, is so knowledgeable and very friendly.

I love this place!! Kyle always takes care of me!!! Also best prices and selection in Tyler.

I love this shop and the wide range of products they have!!!

If you want true SELECTION, quality products, and knowledgeable staff, this is the place. Vape Vets and noobs, theres something here for everyone.

Very great selection, and the costumer service was fantastic

Always GR8 service!!! Super helpful (I never know what I want ) best vape shop in East Texas

Owner Is a great guy who cares about his customers as well as his employees. This is the kind of small business I like to support.

This place is awesome! Great customer service and knowledge of service. 10/10 would recommend!

Best shop Ive found in Smith County. Best prices & services!

Cloud City is the best vape shop around! Knowledgeable, friendly, quick and good prices.

Always very helpful. And cleanest shop Ive been too.

Great place to get juices. Best prices Ive found in town.

Best shop in Tyler! Always have what I need every time I come in and the employees rock!

Great prices and amazing customer service!

Was in there today, store looked great and the ownership team was terrific!

Amazing customer service, and lowest prices in town! Go check them out!

Came here often. I suggest you come here with good guy talk to.

Mohammad is the Best. Love his store

They got some crazy flavors that pull me in, nice work 😘💨

Customer service was awesome. Amber was very helpful.

They’re open later than other shops in the area

Nice people, great vape gear and clean. Right on!

Great place friendly service!

Great shop lots of variety

Best vape shop in East and West Texas!!!

Great customer service!

Look no further than cloud city ! Kyle sheehan is the man with all your answers, thanks my dude.

Very clean and nice staff

Great atmosphere and very knowledgeable staff.

Had what I needed at 8pm on a Sunday!

Great prices and friendly staff 👍

Fabulous selection and amazing customer service!

Great shop friendly

The guy was super nice and helpful!

Cool place and great customer service.

This place was awesome and extremely friendly employee

Best place ever

Gave great suggestions for favor

Great staff. Extremely helpful.

Nice guys helpful

Best shop hands down

10 out of 10 would recommend

Cool

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