The Tobacco Shoppe

5130 Dixie Hwy, Waterford Twp, MI 48329, United States
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The Tobacco Shoppe
Comments
Mr
Review №1

Best Breeze prices in the area! I will drive the couple extra miles to save money and usually get 2 for what 1 would cost at a gas station. I always have great customer service, but its probably not a bright idea for an employee to hit a weed pen while checking a customer out. I knocked off a star for that reason.

Ja
Review №2

I’ve been in this store about 4 times. Great prices and beautiful glass. Unfortunately the last two times I’ve been in the store the customer service was awful. The girl I purchased merchandise from two weeks earlier didn’t know anything about any of the products I asked about. I wasn’t sure if she just didn’t know or if she was annoyed with me even asking questions. It felt I was inconveniencing her in her own job place.I was okay with my previous experience two weeks earlier with the girl considering she may have been having a rough day or something. But then I came back about two weeks later and it’s safe to say I will never be shopping in this store again.The man working the counter immediately came across rude and inconvenienced to do his job. This now being the second time coming to this shop and feeling not welcomed as soon as I walk through the door, I was very disappointed. So I made a comment to the camera outside saying I will not be coming back because the customer service is terrible. The man from the counter then runs to the door to tell me they have cameras and they can hear what I’m saying then proceeds to call me a “smart a**” he then locked the door behind him and went inside. I’ve worked in customer service and this is unacceptable. If I were ever to call a customer any sort of profanity I would be terminated immediately.

Ar
Review №3

This place gave me some much needed knowledge and awesome service, I have been there three times in the last month and they are three for three! I appreciate the staff here, Im sure you will as well.

Jo
Review №4

I found my favorite cigar here , My Father The Judge . This humidor was Nice ! The have a new customer

Ri
Review №5

This place is great !!!! I love this place great deals Brandon is a great guy very polite and cool.....I dont go anywhere but here I give them 20 Stars

Di
Review №6

First time in today, and Fred was absolutely amazing. Super knowledge, friendly and wanted to be there to help! 10/10

Ke
Review №7

This store is awesome! I vape a juice that isnt carried anywhere anymore. The manager went above and beyond to bring in my juice and keep it on stock!

C
Review №8

Cheap place for vapes. Employees are awesome, they helped me out when I was a bit short for what I wanted. It wasnt much, but it was a great act of kindness.

Fu
Review №9

I was at this location a few days ago, and I would have loved to give it 5 stars because the beautiful decor and usual service. But Im assuming the person is the manager by how they were giving orders. Hes always so cold to people coming in, not just me, he also seems to linger on the side ignoring the presence of anyone solely because theres another employee working register.I asked him about a product and he wasnt being clear about it, so I asked more in depth. Clearly he was annoyed, he started to raise his voice the more I asked. Eventually he just handed me off to the other person working. I wont be shopping here until he brightens up, or they get a new manager.

AH
Review №10

Breeze Pros for $9.99...No other store with these prices. Staff are very knowledgeable and extremely friendly. My go-to spot!Edit 8/21/23Theyre price is now $10.99 but still the cheapest around! Staff are still very helpful and courteous.

Fr
Review №11

Best shop in the entire state, Breeze pros $9.99, Cheapest dispos, huge variety of glass all for the best price, cigarettes, rolling papers, cones, wraps, and cigars. Theyve got it all!!! They also have most amazing, helpful, and friendly staff out of every shop Ive walked into. This is by far the only shop I will ever go to.

Co
Review №12

Horrible Customer Service both trips to this location. Gives off negative energy of idgaf mixed with are you leaving yet. Will not be going back.

Li
Review №13

Just a general rule of thumb- don’t call your retail patrons sweetheart. They probably don’t want to be called that.I walked in to this tobacco shop to a “hey, how’s it goin” and then a “hey sweetheart, how’s it goin”I said, politely, “please don’t call me sweetheart”The shop worker then continued to call me sweetheart.I said, again- politely, “I did ask you not to call me that 😬”I honestly should have walked out but instead I completed my purchase.Great products etc. but like. Listen maybe? All for the sake of not creeping out your customers. Don’t worry I won’t be back. Thank you!

An
Review №14

The employee was a jerk and seemed very inconvenienced by having to do his job. Cool looking store but sticking with Wild Bills til you get friendlier employees

Be
Review №15

This place has the best people! They have always greeted me as soon as I walk in and have never let me down with recommendations for products.

Ha
Review №16

Very disappointed in visiting this location.. Today the gentleman running the place, Nate, obviously should have called in. My BFF and I were interested in the Kratom, and instead of just saying he didnt know anything about it, he popped off at the mouth, wasnt fully listening to our conversation ( my bff and I) and disrespected 2 customers, and the coworker that walked in behind us, i never heard him come in. Disappointed to say the least.

Mi
Review №17

Incredible place! Great prices and selection. The staff is helpful and not pushy. (Its a perfect combo).

Br
Review №18

This place is seriously the best. The glass prices are insane and the customer service is next level. Amazing selection of Glass as well as infinite flavors of vapes it feels like.

Co
Review №19

Super friendly people, have never had a bad experience here. Excellent atmosphere. I visit here frequently. Fred is the man here!

Ja
Review №20

The Tobacco Shoppe has very reasonably priced glass and hardware. Most of my questions were abled to be answer by the young man working the counter. Will return again in the future.

Ra
Review №21

You want great smoke products at an affordable price? This is the place you want to go to. Awesome staff and management. Very helpful. Very affordable.

Li
Review №22

Not the cheapest in the state! Super expensive.

qu
Review №23

Fred is a gentleman every time I step into this business he is so accommodating and helpful with whatever I am looking for, and they have it all. Wouldn’t shop anywhere else they have the best prices and quality products you can get.

De
Review №24

Whats not to like? Affordable disposables. Cheap batteries. Wonderful selection of tobacco and glassware. And a wide variety of knowledge among the staff about products and

Ce
Review №25

Quick friendly knowledgeable employees! Prices are very reasonable!

Ch
Review №26

Fantastic service. Good conversation.

Br
Review №27

This place is amazing! The staff is so nice and welcoming. The prices are awesome! I will definitely be coming back

Ta
Review №28

Nice clean place with lots of interesting stuff everything was clean and dust free I like that very much everything was very tidy great customer service he was very patient and friendly

Mi
Review №29

Help was great very informative gave me some 0%thc CBD oil gummies to try helps with my arthritis without getting stoned good products and good friendly help A1

Sa
Review №30

Cheapest prices on smokes in town! Guy behind the counter was super friendly and nice to talk too as well. You should definitely check this place out!

St
Review №31

They’re new in town so I decided to stop in, large selection of glass and vape, and the staff was super knowledgeable and friendly! Definitely gonna be going back!

Ry
Review №32

The source says they close at 9 open sign was still on and I walked in and they said that they were already closed even though it was a couple minutes before they closed I already knew what I wanted just wanted two vapes, I given this place so much business and I will never recommend them ever Again

JP
Review №33

Everyone who works here is always in a great mood, very helpful and kind. I was in twice and I’ll have to say this is the new go to!!!

Gl
Review №34

Best prices around!

Ca
Review №35

The best price for Breezes. And did get me to buy Novo and is just as tasty.

Ca
Review №36

Super clean store with a huge selection! Super friendly staff too! Would give 6 stars if I could!

Do
Review №37

Some of the best glass options with so much variety it’s absolutley amazing. Great customer service as well

Ch
Review №38

Max is VERY POLITE AND KNOWLEDGEABLE!!! GREAT SMOKE SHOP WITH AWESOME PRICES!👊🤙

pa
Review №39

Nice shop. Looks great in there. Very clean and the staff was great

Cl
Review №40

Absolutely love this place the prices are so much better than Wild Bills

Ra
Review №41

Great prices friendly service

Cr
Review №42

Best prices, super friendly staff!!

So
Review №43

Awesome place, awesome prices, awesome people! Will come back!!

Je
Review №44

Great prices and friendly staff

Ra
Review №45

Great service and awesome staff

Ad
Review №46

Great people, good prices!

Li
Review №47

Great new store, awesome staff and great merchandise!!!

De
Review №48

Won’t go anywhere else

Ka
Review №49

Best place to buy breezes

be
Review №50

Best vape shop in town!!

Ch
Review №51

Fred rlly is him.

Za
Review №52

9.99 breeze pro

Sa
Review №53

Smoke shop

Information
64 Photos
53 Comments
4.3 Rating
  • Address:5130 Dixie Hwy, Waterford Twp, MI 48329, United States
  • Site:https://www.thetobaccoshoppeinc.com/
  • Phone:+1 248-618-3225
Categories
Working hours
  • Monday:9 AM–9 PM
  • Tuesday:9 AM–9 PM
  • Wednesday:9 AM–9 PM
  • Thursday:9 AM–9 PM
  • Friday:9 AM–9 PM
  • Saturday:9 AM–9 PM
  • Sunday:10 AM–8 PM
From the business
  • Identifies as Latino-owned:Yes
Service options
  • In-store shopping:Yes
  • Delivery:No
  • Same-day delivery:No
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Cash only:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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