Love these people!! They were super nice in explaining what the different manicures I could get and I ended up getting dip powder which required no UV lamp at all and was such an easy process. They offer cold water, freshly brewed coffee or tea! And the spa is very calm with music and is very clean😊
This was one of the best experiences Ive had at a salon, everyone was so helpful making sure I chose something that would last long and a design that I liked and giving suggestions that really elevated the nails. Constantly checking in to make sure I was happy with the shape color and design. Everyone was super sweet and friendly and I cant wait to go back
I came here with different expectations. I booked an appointment with Jennifer and Maria, my mother got Maria and she did an amazing thorough job, my moms mani/pedi came out beautiful. I got Ellen instead of Jennifer and it was an absolute nightmare, my pedicure was ruined because she did not put on toe spacers, so she had to fix it at the end, it still looks horrible. The polish is smudged and it looks so messy, I will insert a picture. I then got gel French and it got messed up many times, there are so many imperfections, for a high price there should be more attention. Ellen also cut my cuticles too deep multiple times, when they were under the UV light they were on fire, I am so disappointed with my experience here. I will not be coming back unless I am sat with Maria. Please don’t waste your time unless it’s Maria serving you. I paid $100 for a complete mess, I want my money back. I feel like I got robbed, just an absolute MESS .-.Update: this is next day! My gel nails are already chipping away.
I wanted to provide an update about my experience at this nail salon. After bad powder gel manicure and regular pedicure service I wrote about, manager Wendy called and offered to redo. I went today and her technician removed previous powder and redid my nails. She did a great job with cleaning and applying gel. The manager herself redid my pedicure. She was very thorough, removed ingrown nails, and nicely applied polish. It was a great service this time around and they did a very nice job. Im glad I gave it a second go.
This was my first time coming here, and I had a wonderful experience! I am happy to come back for another gel manicure. My technician helped me strip off some GelX nails, and she was careful and thorough with that process. After cleaning my nails up from that she proceeded to shape and take care of my nails for a regular gel manicure. The staff was kind and gave me some water! I loved how they turned out and I like how they have a loyalty card. I would recommend this spot for getting your nails done :)
I got the uv gel nail manicure after usually getting acrylic nails at another salon and I was very pleased with the service and customer quality. My new set were shaped perfectly and the nail artist took her time making sure each nail looked identical and had smooth edges. Definitely will be back and would recommend
For the price, you would think the quality would be better. First time getting my nails done here and a few days later one cracked and others started lifting. I went back and someone was able to fix the cracked nail. However, a week or so later I decided to take the nails off myself because the lifting was so bad and my nail bed is now green. Will not be going back.
Updating this review after a positive fix:Originally went for a manicure and was left unhappy with the design and experience, but the manager Jennifer called me personally to apologize and offer a redo. She and my nail tech Sunny were incredibly kind and understanding, and I was able to get my nails redone and am now very happy with them. Thank you!
Just had a Mommy-daughter day here in QQ. The place is very spacious and clean. We both had a nice, relaxing time. Our technicians, Mia and the other lady who assisted ny daughter, were both efficient, nice, and very thoughtful of how they attended to us. Everyone we encountered were very warm and accomodating. There’s a 15% discount for your initial visit and they offer discounts for students as well. We had a very nice experience.
Had a pleasant visit with my daughter. Tranquil environment. Clean. Summer and Annie were our techs. We had manicure and pedicure treatments. Prices are fair and love that they have massage services. Looking forward to planning a more relaxing visit in the future. Definitely will return!
Fabulous work! QQ Nails & Spa is a gem. The service was marvelous. The staff is divine. This was my first time trying this Nail Spa and I am very pleased. I will most certainly be recommending it to friends and family! Thank you QQ Nail & Spa! Wishing you much success!
Everyone is super amazing here and very accommodating! They also keep it very clean which is a huge thing for me …and also I feel like lately that’s very hard to find. The nail specialist are all very good, massages are incredible and everyone is so friendly!! Would highly recommend 🫶
Great nail salon! Staff is very friendly and the space looks great, clean, spacious and beautiful. They also validate parking! I got the spa pedicure and it was reasonably price for the area. There’s was 15% discount for first time customers and students and there’s a loyalty punch card.
A little pricey but definitely felt like it was worth it. Came to QQ after work and they had a huge variety of colors to choose from, some colors that you may not even see in typical nail salons. I winded up doing sns on my nails and one of the pedicures and everything was relaxing, I was falling a sleep with the pedicure. I had Sunny and she was wonderful, the foot/calf massage with the pedicure was much needed. She took her time to make sure the SNS was done right. The place was clean and people werent on top of each other which I liked also. One thing I do wish that there were more options for pedicures. I think they advertised 3 spa pedicures and only one included the hot stone. It was either called golden pedicure or had gold in the description and it was $88, which was pricy to me. If they had a pedicure that included the hot stone and was more affordable I think that would be amazing. This is definitely the place to go to treat yourself and do some self care!
After seeing great reviews figured I would try a new nail place. My technician messed up the polish on a toe for my pedicure so I asked her to please take the polish on the single toe off and redo it so there wouldn’t be 5 coats of color on it. She got nasty and rolled her eyes. All customers get paraffin to which I had to ask her for it when she was putting the polish on my toes.When we went to the manicure section I thought it was getting better as she listened and cleaned up the nails well. Once she finished, she got up and started walking away. Since this was a regular manicure I asked her if I go to a drying area or stay there. She grabbed a fan and put it in front of my nails. No back rub like I saw all other customers get. There are bubbles in my polish, they are unevenly coated and has ridges. The customer next to me was also having issues with her nails and the technician kept saying they were fine. Needless to say I will NEVER go back there.
Came here for the first time. The nails techs I had were very good and nice. But their sample nail colors on the powder/sns swatches are wrong. You don’t get the color you picked….so what’s the point? I dont have the patience today - but will redo my nails again this week for a prewedding photoshoot I have coming up. I would not come back.
I got an acrylic set with a french manicure for my first time going in and my nails turned out great and everyone who works here is lovely! will definitely be coming back!!
I got Gel X with tips recommended by Jennifer! I love them. They’re all so sweet and are very detailed with their work. Highly recommend this salon.
Very nice nail saloon, although the price and quality is not the best. I got my nails done like a week and a half ago, already 7 nails came off. Additionally, paying 115$ for such simple set was draining. The time it took to do my nails also was horrible.
Such a great place! everyone was so sweet and helpful, and my nails look amazing! will definitely be coming back!
Judy did fantastic! I got a design and she did perfect. Everyone is super nice and they’re very clean :) I’ll be coming again
My daughter and I went there for the first time and had an amazing experience! Jennifer and the ladies did a fantastic job and the service was top notch.
My daughter and I decided to get our nails done here and sadly it was a huge waste of money. One of the worst manicures I have gotten. I’m 55 years old and the manicurist named frank who did my nails and feet did a horrible job. I will post pics..I’m the manicure in blue. My daughter was manicured by a different manicurist who did a SNS (DIP POWDER) which was chipping within three days. I will also post how her nails were chipping at tips. Her nails were done in orange. I do not recommend wasting your money here. It seems like it’s getting harder and harder to find quality manicurist.
I always come here to get my nails and eyebrows done and I can honestly say it’s always a great. Everyone that works here is always so nice and polite and very professional.
I love this place!! I have been coming here consistently for the last 5 months! I had Sonny and she did some glittery greens nails and Im so excited for them! She was soooo nice!
Came in for a gel pedicure and everyone was so friendly. The techs helped me out with picking the right color and even giving me other color options mid service.
Great regular manicure and pedicure service done by Judy. Top notch service you really feel like your at a spa!
Annie and ivy were amazing. Great attention to detail. Did nail art exactly as requested. Place is very clean and friendly staff.
Loved that they pay attention to detail. Super friendly, clean and just such an amazing experience over all. First time here and will definitely come back.
BEWARE : Do NOT get pedicures here. This is the only place i have has a pedicure in the last 3 years and my toe nails now have fungal infection. Only got it done for a vacation and now i have to treat it for a long time with multiple prescriptions. Prior to this i was always scared to get pedicures but it looked so clean and right away my nails are infected. Dont take the risk!
I had my first visit at QQ nails today. Not impressed. My manicure is very uneven and sharp edges. I did not mention it during the session as I felt like the lady was rushing to get my set Done. It’s really sad to spend this much money on a service and you are not happy. I will have to redo some of my nails elsewhere to get the look I asked for.Definitely recommend going when there is NO clients my pedicure is perfect! Manicure not happy at all!One picture attached to show how many of my nails look…..
I LOVE this salon!! The gel is the best and the staff are so lovely! A true gem.
Very disappointed. 75 $ for pedicure gel but I paid extra for callous removal . I could’ve done a better job , not going back
I’ve been trying to renew the health of my nails and I want to thank Wendy especially for the technique/care she used with my nails. Great atmosphere and services!!!
Jennifer is the BEST! She’s highly professional and gave me the ultimate best pedicure I ever had. The salon us beautiful, clean and runs efficiently. This place came recommended to me by my colleagues and I couldn’t be more thrilled with my experience. The manager, Rebecca took great care of all her clients. Highly recommended!
Super nice shape on my toes. Always a pleasure each time. Super friendly and clean!! :)
Im only giving this place 1 star so I can write this review. I went at this salon for a pedicure and it was the worst pedicure I have ever gotten. As soon as I walked in I felt rushed, they have a display of nail polish that “dry quickly” and “last longer” for an additional $10 which is just regular Essie nail polish. The lady who did my pedicure I didn’t get her name but she had short hair basically put lotion on my feet and pretended to clean the nail bed and I asked her 3 times to clean my cuticles and every time she kept saying my skin is soft, she even did a bad job applying the nail polish. I asked her to redo it and it still wasn’t done right. When it was time to dry my nails their fans weren’t working. It was $32 plus the tip for a bad pedicure. Im never going back to this place and wouldn’t recommend it to anyone.
Very clean and modern salon. The staff is friendly and attentive. Jennifer is an artist with nails! She does amazing manicures with powder gel. Jack gives an excellent massage! Not too hard and targets the trouble spots. Very happy I found this salon
That’s too bad experience for me. I went yesterday to do my nails color and the staff that do my nail not as she can. When she did doing my nails she pulled my hand not gentle and when I came back home the nails color it’s came off
Amazing service, wonderfule customer servicesThe sweetest most caring ladies. Annie is so attentive and focused. Excellent job every time!
Perfected my powder nails and stayed open just for us! Great service very nice people 😊
This was my second time coming to Q&Q and I love how clean, very detailed oriented, and professional.
I have been going to this salon for about a year and the service has been impeccable every time. All of the staff have been very efficient and friendly, they even remembered my entire family! Highly recommend!!My 6 year old niece says: theyre amazing🩷
I just left this salon. I should’ve listened to the reviews… their customer service needs work and when I say, I never NOT tip.. I’m like known for big tipping lol but she didn’t deserve a tip. I had to tell her to go back and cut my cuticles and the energy wasn’t pleasant. They only asked ME, to pay before painting. I found that hilarious, but that’s what I get for cheating on my tech nail. I’m happy I have a solid person I go to in Yonkers. if you need/want a rush job, head here ! (=
Very clean, nice staff and good work. I like that they offer dazzle dry
I had an appointment scheduled in the evening a few days ago an hour before they closed and they called and cancelled and had me move it to a different day so they could close early because they had “no customers.” The next day when I got them done, I felt like it was rushed. She did my gel nails in 30 minutes. Then, less than 24 hours after my appointment, multiple nails were chipping. It has been less than 4 days since my appointment and many of my nails are severely chipped. I have gotten many gel manis before, and even when I was hard on my hands, they never chipped this easily. I had called back 3 separate times to see if I could get them fixed and nobody ever picked up. Very disappointing for how much I paid and tipped.Edit: I would like to work on getting this fixed. Who should I reach out to?
Amazing customer service, everyone makes you feel welcome and they address every need you have. They work super hard!!!
It was very good, my nails look so beautiful and the nail artist was very good too. She always asked if it’s good and something :) really nice place
10/10 experience. Super attentive and professional. Vast color selection.
Jennifer and Maria are amazing!! They are so professional and do great work. The salon is beautiful and clean and so relaxing. Jen is an expert at lash extensions too
Super nice and friendly staff, very easy walk in visit! Me and my roomate both have gotten our nails done here and loved it!
They are attentive and good at what they do! I have been getting my nails done there since they opened their location here in the Westchester Mall. They have the best variety in gel manicures and their spa pedicures are great! They are clean and efficient. Finally a nail salon that I can appreciate in my area!
So pretty, they even give you a nice massage at the end 😊
They were amazing copied the picture exactly!The place is clean and in a wonderful location. Definitely coming back for the next set with Vivian
Pristine location. Staff was very attentive and sweet when I changed my mind and took very good care of me. Will come back even if it’s a hour drive, well worth.
First time here and they did an amazing job! Will be back. Thank you again!
This salon is great. Clean, friendly staff and my nails come out exactly how I want. Best massage I’ve ever had at a nail salon. If you get one ask for Jack! You won’t be disappointed.
I needed a quick pedi before a wedding I traveled in for and they were very accommodating and loved the result. Would definitely recommend.
Very nice salon!. Loved the staff, they were very friendly. Jennifer and Maria were amazing. I would highly recommend!
They are lovely here, they take good care of you and the atmosphere is nice and comfy. The setup is very clean and organized.
Pretty awesome experience. Jennifer did an awesome job, she brought my ideas to life!
Love this place, everyone is very nice and they keep the place clean
I went in with a little design i wanted to do but it a different color. The staff was SO helpful in finding me a color i liked.Came out just how I wanted 💖. (Thank you Kris!)
Amazing! Jennifer is the sweetest! Clean and beautiful salon with a lovely staff 🩷
This place does amazing nails please come by and there very welcoming !
I love how they did my the came out great 10/10 I really recommend them cj
Very clean, super nice people and I loved my nails:)
Great service! I loved it
Nails look good and Im very happy will come again :)
Clean and relaxing! Lina did a wonderful job on my pedicure
Sleek, professional, and great service. Accommodated us at the last minute. FIVE STARS! Will be back
Beautiful manicures and pedicures. Very professional staff. Bottled water . Would recommend.
Great salon with tons of color options. Every team member is very skilled and pays close attention to detail!
Such a good place!! Gives students a discount which is really helpful!
Friendly staff and attentive to clients needs. Expensive, but high quality. Recommend.
Great pedicure by Maria!!
Staff are SO nice! Will be back here for sure :)
They did a wonderful job and provided great service!
Everyone is so nice. We are coming back for sure!
Ive been getting manicures here since they opened and they have been absolutely amazing!
Best powder gel manicure in White Plains in my experience.
Its nice, clean and professional! And its really aesthetically pleasing!
The worst service, people rushing and doing everything awful, I don’t tip them they don’t deserve
They are very nice
Best nail salon. I enjoyed and been to Rebecca is 👌 👍
Just stopped in for gift cards for Christmas. Place looked lovely people were friendly.
Great experience. Great pedicure.
Very fast service and nicely done
Excellent manicure and pedicure. Bottled water.
Very calming. Very good service.
Verry good nail job
My gf got good nails now
The best in Westchester you
Jennifer is very sweet!
W place
Amazing!!! Great service
Good
Beautiful job!
Wonderful place
Clean and great!
Excellent service!!!!
Great place
Great experience!!!
Very peaceful and excellent nails
I went two weeks ago for a gel manicure, first of all the woman who did the gel manicure left my nails horrible and uneven! I dont remember her name but she is the one who is always sitting entering on the right side. The gel is of very poor quality, I thought my nail had broken but no, the gel was peeling off my nail, all of that happened in the first week. He didnt file my nails properly, he left them horrible. I dont recommend this place.