THIS PLACE IS GREAT! (Aaron)A friend of mine called them at 10:50p (they close at 11pm) saying she was 10 min away and asked if they will be open. Luckily they waited and stayed OPEN for her!! Aaron is awesome! 💕great help bro!!
I purchased a free of nicotine vape (raspberry/ lemonade flavor) at an affordable price. The lemonade flavor takes me back to my childhood. As of right now, it works perfectly and Im enjoying it!! Also, Kiersten (I hope Im spelling it correctly) the clerk/ dispensary girl is very welcoming; friendly and a total sweetheart. Im already looking forward to my next visit. Thanks!
Smith was wonderful and helped me decide what to choose from. I love this store and all of the people in it.
This was my sending time coming in and I really like the customer service! Smith was very helpful in making suggestions! I’m a rewards member now and i’ll be back!! Thank you!💜
Great atmosphere with friendly customer service ready to help you. Should be able to find what you’re looking for in here for sure.
Great selection and stock. They had plenty of the hard to find Hyde flavors I was looking for with no luck elsewhere.Staff was very friendly and knowledgeable. They were welcoming and able to offer suggestions.Dont let the exterior fool you, very warm and inviting inside. Would recommend and will return
Thank you for helping me today Smith and finding me some good deals with the vape and Titanz disposal. Certainly recommend shopping here!
GREAT CUSTOMER SERVICE!!! And so many varieties in favor highly recommend!!!
Smith is very helpful as well as all the other staff every time I come in. Highly recommend.
Ive been buying my vape and cannabis supplies here for several years. They almost always have what I need in stock, as they have a huge array of everything you could need for tobacco/vape/cannabis use.Like any brick and mortar vape shop, the prices are way higher than the Internet, but that is just a fact of the vice life.The employees are knowledgeable, friendly and super helpful. Ive had them get things from other stores or special order for me.They have an excellent rewards program to earn discounts on your purchase.
I only recently started going here but the man who runs the counter (I think his name was Aaron, but I dont quite remember) is phenomenal. Hes very knowledgeable and nice. The most recent time I visited, I purchased the Kiwi-Strawberry vape and it works great. The store is neat and tidy and the customer service is excellent. They encourage you to try the product before they leave and once when the vape wasnt working, he immediately replaced it. This place is definitely worth checking out.
Beautiful store well placed items and marketing polite cashier 10 out of ten
Great place! Helpful associates, massive selection, has just about everything you need. They got disposables, vape juice, hookahs, dry herb vaporizers, cart batteries, and more. Its clean and organized and has a lovely atmosphere.
I love this smoke shop! Every single person that works here is extremely pleasant and knowledgeable about the products. Today I went in and brought some RAW cones, and I was helped immediately by Smith, he was very nice and very professional
Best products and customer service ever! The staff is extremely helpful and friendly. I was visiting the area and had an amazing experience at this place!!! I will definitely come back.
Best shop great service
Great derive every time I come I’m greeted at the door and if they are busy they will me just wait one minute and they will right with me. Great job guys keep up the good work
One of the best smoke shops in Arlington. I had the best customer service experience.
This store always has the flavors I’m looking for (usually get the blue mint Orion which I can only find here). Overall great variety and quantity. Whatever you’re looking for they most likely have it.
This store is great! It has so many different items and the service is always fantastic. Super reliable with a great selection of glassware, vapes, etc. Highly recommend it.
Happy to have this as my neighborhood shop! There are always fun deals going on and the staff is so personable.
I love this story is close to my job best prices in northern part of Arlington and if my girl Christine there she will help you with any questions you have bout there products
They were super nice definitely recommend coming here
Been going here for years and have nothing but good things to say; friendly staff, great products, and a welcoming environment. Would recommend
Great fast service, at a cheap price and keeps store stocked with anything you need. Employees great as well.
I really love the variety of vape fluids. Also is the only place that has the coils for my units! Last the sales representative is very helpful and very respectful! Definitely my go to place in the DC area
Smith was very professional and helpful for me to find what I needed! Thank!!!
Great store!! It has everything you need.
I love this place! Everyone is so nice and helpful and will go above and beyond to help you find what you’re looking for. I LOVE Lost Mary’s Sakura Berry Peach Ice vape!
I highly recommend this shop to anyone looking for high quality products. You will find the most amazing , variety of Hookahs , Flavors, vapes , and anything you need to get you buzz on . One of the most important thing , is that , the staff is highly professional and welcoming. I felt acknowledged and welcomed. I would definitely, go back there . And , It’s being run by , Pakistani and Indian folks , and they are amazing. The first Desi Hookah shop and my favorite.!!
I come here occasionally and when I do come in, theres ways to save money. Either by collecting points or everyday deals!
This is my favorite store in Arlington!! The Cake pens are my favorite and they never fail to be in stock! Everyone here is friendly and just the best!
Always a great experience going into this location. Great help from the people working there. Honestly, I don’t go anywhere else.
Tysons are great and the customer service is bar none. Decor is ever changing and top notch which adds a certain allure. Prices and deals abound.
Great store. I come here everytime. I just got the Lost Mary they are really good
Moni was extremely helpful & informative! Her product knowledge was very impressive and she made my overall experience very easy!
Staff were super friendly and approachable. Their products are of good quality and highly affordable. Definitely my favorite spot.
I have had a great experience coming to thicker cloudz, amazing service and they are always stocked full of anything I ever want, thank you to Smith!
Love this place. Staff are always friendly and helpful, never given me problems. Highly recommend.
They got the best stuff, especially the grav pipes, theyre very high quality and affordable 10 out of 10 recommend
I came in for a Lost Mary vape and Kirsten made the experience so great. She was so friendly and easy going. I love coming here.
Kirsten has always been great to me every time I visit. The vibe are awesome there.
Smith was very friendly and welcoming to new customers. Was willing to give samples of different vapes. Great guy working for a great establishment!
Great place! Im from SC and these people are awesome!! They have different candies from around the world. You should definitely try their snicker drink OGM!!!! Awesome place!!!
Crew here is always helpful and answer any questions you have
Store is great. Super helpful staff. Very clean and reasonably priced.
Awesome selection and the employee was super friendly and made it a great experience. Highly recommended!
Smith was incredibly helpful and knowledgeable of all things smoke and smoke related. The vast selection is hands down second to none! Go here for all your smoking needs!
Amani provided great customer service. You can try products before buying. 10/10 recommend!
Great store. Everything you need is here. Huge selection. Staff is helpful.
Have come to this store for a long time - Roxy and other cashiers always very attentive and willing to answer any questions I might have. Killer deals, great selection of glassware and disposables, and music/ambience always on point. Good vibes only.
Awesome staff, very helpful in every way and answered all questions. They have amazing glass products at great prices, I couldn’t leave out of this store without one lol. I just finished buying a glass piece and looks amazing and can’t wait to try it out. Definitely recommend this place to any and all.
Best vape shop ever!! been coming here for few years now & the customer server is always A1 & have testers for certain vapes too which makes thing so much easier! gotta stop by here
Great place, they’ve always got my favorite flavors and the people behind the counter are always so helpful
Smith I was in on Saturday morning great customer service and experience level is amazing!!
Super nice, helpful, and generous! The BEST selection of glass pipes and water pipes. If you’re in Arlington, come by.
Great shop very friendly and great help!
Smith is great! Excellent service and friendly! Explained all the new options to me
Excellent selection!! By far the best shop in the area. I was helped by Mark, he knew every product the store carries and made sure I left with everything I needed. The shop always has the newest products on the market, and has excellent social media specials, as well as great prices all around. Definitely a one stop shop, its obvious the staff cares about their customers, and will do whatever they can to resolve any issues with the products that may arise. They also stay on top of their online inventory, so it was quick and easy to confirm they had what I was looking for before I came in.
Smith, great guy, very helpful. Store is organized and they have 100’s of flavors.
Great store. I come here all the time . My man smith is the best .
Fantastic selection and employee is very helpful
The employees are very patient and knowledgable about their products! Always willing to help and recommend the best!
Always has great deals and are very helpful
Don’t recommend unless u wanna get scammed, came in to buy some delta 8, the guy told me the product I chose was $50, he even said it was $10 off too. When we got to the cashier he asked me if I could leave a good review and I’d 3 dollars off so I said why not. After he scans it dude says it’s actually $60. I bought Cz I needed it but still definitely not worth 60 or 70
I always have an awesome experience each time I stop by the store. I love that there are quality products and a wide selection of brands. The staff is friendly and informative - with a special shout out to Ace for being incredibly helpful and offering knowledgeable advice.
The place is super clean, great products as well as great customer service! I feel welcomed every time I come in and not like I’m a burden taking time out of their day! Very sweet workers!
Great experience. Love how they let you try different capes before buying armani was great!
Great store. Super nice staff. Smith is really good 10/10
Best vape store in nova by far. Great juices and wide selection. You won’t need to go anywhere else for glass or vapes.
Kicking myself for not checking before leaving but was sold a leaking vape. Called to get it exchanged and guy tried to argue that it was a normal thing before telling me he would swap it and then just sell it to someone else. I wouldnt recommend this business.
Great options, sales, and employees! Had a lovely visit and it was my first time there!
Friendly people and good prices!!
My favorite shop to go to! Mark, Nick, and Christian are so chill and helpful. I’ve bought good glass here and they have so much to choose from at reasonable prices. Some real unique stuff. Great working grinders with cool designs, I love my rick and Morty grinder. And when a product was faulty, they were amazing dealing with it, they filled me in on the situation and even gave me a replacement! So much love for these guys!
Stopped by this shop on the way home from work, and was really surprised. Nick, the counter guy was awesome! He was very friendly, helpful, and actually knew what he was talking about. The selection was amazing and the prices we’re on point. New favorite shop!
I never write reviews but Thicker Cloudz deserves a write-up. Great selection & prices, very knowledgeable, helpful, & friendly staff. This is the only Vape store I shop at. even though I moved out of Arlington and down to Alexandria. The amazing service is reason enough to keep coming back!
Great selection of all pieces including one hitter, pipes, bongs etc. the pricing is great too especially for the quality.
Great selection. Friendly staff. Fair prices. I watched a manger walk a new smoker through everything. She didn’t judge him or have any attitude. She just guided this amateur smoker on what to do and how to do it. He seemed satisfied and I was happy to see it.
Great customer service, plus its awesome that you can try some of the vapes- safely!
Id give 6 stars to this place if I could. Ace knows their stuff and always helps me pick out a new 3Chi cart for my needs (todays finds were Happy and Lemon Geltao!)Super bright in there and the playlist is always fire. Go!
Love this place! Great selection!!
Awesome service, super easy to find everything and great deals
Been in a few times, and Ive taken to visiting this shop over closer shops due to the product selection and employee attentiveness. All employees Ive watched or interacted with have been professional and generous with their time and expertise, even when customers exhibited inappropriate attitudes. I usually buy disposable vapes, and this shop encourages me to check that they work before leaving. The one time I did get a dud, the employees got me squared away immediately with a working replacement.
Been shopping here for years - always a great experience! I buy all my devices and liquids here. The owner and staff are professional and easy to talk to.Just bought some new Teleos liquids that I’m excited to try with my RPM80. One of my favorite brands that I haven’t seen in years!
They have really good flavors and the customer service is awesome. Very helpful in finding the right vapes for the customers.
Kirsten was absolutely amazing! She was super helpful and kind, she showed me a couple new products and was super informative at the desk! I’ll definitely be coming back!
Huge selection. I wasnt sure what to get but Nick was incredibly helpful and kindly kept my budget in mind. Great place will come again.
Very helpful and the best qualities of products no fake ones like what they sell in the other stores and Alaaeldin was the best employee that this store have ever hired
Amani was super helpful recommending us the glass we needed!
Thicker clouds is my favorite vape shop in the area! super friendly and professional, and they have 0% nicotine vapes for those trying to quit!
Had a positive and well attended service. Good recommendation on new products
AMAZING!!!!I first went to this store about 4 months ago with a friend and was amazed by the variety of products and the prices, easily the lowest in the area. The owner was friendly, knowledgeable and suggested some really good products. I ended up buying a whole lot of things. I have gone back many a times and must call out their EXCEPTIONAL customer service every single time. Favorite shop for me and my friends now:)
Great shop, Smith was very helpful
The most awesome smoke shop!! Ask for Aladdin and Nick, they are the best! :) This place has the greatest vapes and disposables anywhere!
Love them! All of the staff is so friendly and helpful!!!!Edit: I used to love thicker clouds but ever since the long haired guy started working there I have been going to tobacco hut. Everybody else is friendly and helpful but every interaction I have had with him has been negative. He is rude and has a horrible attitude. Catch me at tobacco hut in McLean (they have better deals anyway)
Sales representative was very polite and attentive. Definitely going back to this location.
Great shopping experience. Always feel welcomed. Great service!
Really great shop! Stopped in this morning. Great selection and prices you dont expect at brick and morter. More than that is a beautiful store that you will actually enjoy spending time in and the staff is wonderful! Best hookah/smoke shop Ive ever been inUPDATE: came in for my second visit and all of the shine is still on the apple! Incredible shop!
Perhaps the best shop of this type in the DMV. Great glass selection, all types and some cool unique pieces. Latest electronic gadgets and rigs as well as a large hookah selection. Super knowledgeable and friendly staff. Highly recommend!
Great service and selection and all the staff have always been awesome with recommendations and knowledge about the products. Don’t go anywhere else.
Store management is amazing and beyond perfect. Never once had a problem and client services is literally a platform all other stores in VA should follow, the fact that they have Airbars is also a plus.
Very helpful people working here, they will help you get what you want. Highly recommend
Kirsten was super helpful and knowledgeable. Planned on making one purchase, ended up buying a few more things. Loved the chill, zen atmosphere of the store. Will be back
Great store, with a variety of a great selection and everything you need hookah, snacks, vapes, etc! Highly recommend!
They are always so helpful and give great tips on the best items!
Check out the Modus disposables. Great effects and Smith is always a joy to see every time I visit!
Great store always have the most reasonable prices and friendly staff
Ace is very knowledgeable ab the products in the store she’s very helpful. Overall great environment and all the employees I’ve met at the shop were very friendly. Would recommend!
Friendly and helpful staff, great selection of all sorts of items, good reward and referral program
Amazing experience! Nick had an awesome attitude. He was super helpful and SOOO knowledgeable!! He was happy to answer my questions and made wonderful suggestions! Will be back :)
Great place with great service. Does wonderful with they’re recommendations for juice
This place was perfect. They have so many really cool and creative products. The customer service was also so good! They were very cheerful and helpful ❤️
Fantastic service. Quick to help and gave great advice. Absolutely best vape shop in dc area. Would come again!!
They are always super nice and more then welcome to help with anything need of your !
The store has wide range of vapes and hookah flavors. Nice staff and good ambiance.
Great store it has every thing you need. Viho’s are my favorite
Excellent shop and great service. The HHC products are amazing, if you are looking for a good sleep, go for the 75mg, half if you are sensible.
I found this shop online and Im GLAD I DID! Super great selection and variety of vapes,hookahs, and glass pieces. Come in and Rich will take care of ya! Hes very knowledgeable, easy to talk to, and will get you what you need!
Super helpful, Smith was great! Check out the Medusa carts for sure.
I bought four Elf Bars, they have the best deals and prices! I would definitely recommend buying from this vape store. The staff are very nice and give excellent service. 👌🏻
Aladdin was super helpful! he showed us some of tables and there was a really good collection of just everything!
Came into the store looking for a specific item, i did not see it on the shelf. Staff was very helpful, a man named Rich helped me, tried to locate the item and even called another location to check their stock for it. Sadly they were out of stock aswell, so he helped me find another similar items, i made a selection and i am a very satisfied customer. 👍👍👍
I can always get what I need here even if other stores are out of stock. The staff was super knowledgeable and helpful with getting me hooked up with stuff. I would definitely recommend this place over other places nearby wayy better vibe.
Kirs was a great help. She was nice and explained everything throughly. They also have a great rewards system. I will definitely be returning.
Great service, people here are really nice and very informational. Came and got what I wanted and even bought something I didn’t even think I wanted lol, you must come here!
Great experience at Thicker Cloudz. Employees always helpful and friendly, especially Smith who was awesome!
Great service every time I come in, well stocked too!
Nice, clean well organized. Kiersten was very helpful and sweet. I didn’t feel rushed, great experience! Will return.
Super friendly and helpful service. Very clean and cute decorations!
I generally like this shop. The staff is very friendly. However, Ive recently bought counterfeit Puff bars from here. I recommend authenticating any Puff products you buy there before using them.
Very informative and friendly fantastic customer service. Whether you know what you want, or just curious – check out this place. Five stars!
Customer service is awesome! Highly recommend this store
Great store, helpful and nice employees, and good prices
I just wanted to say that autumn was amazing, she was nice and had a great attitude. i came in from out of town to get me an elf bar, 10/10 recommended:)
This store is my favorite, always finding what I want, they have all elf flavors
Smith was very helpful and patient. 5 star service ! Come see smith!
We always get all of our stuff from this store. From Delta 8 gummies to some amazing carts. The staff are extremely friendly and they always have amazing recomendations!! Would definetly recommend this store to anyone and everyone :)
Great service and prices
Super awesome shop. Love the vibe and the staff, my favorite chain
Great store best around
Great service from Smith! Will def return
Wonderful store and great staff. Very polite
Very clean selection, great customer service. The Mike Tyson vapes are my go to here.
Amazing store, great employees. Very helpful and kind.
The whole crew there is incredibly professional and knowledgeable - they have helped me find some of my favorite items. Mina in particular has been awesome!
Great selection great prices. I get my elf bars and 420 accessories here
Mina and nick were so incredibly helpful for me and my boyfriend! they helped us pick out what we needed and were super happy! :) definitely recommend this shop!!
Great selection, and friendly staff, been coming here for over 3 years. Thanks guys!
Very nice people to work with. Would definitely recommend.
Awesome vape shop. Super friendly. They have everything you need !!!
Went in and the vibe was definitely off the service was not what I expected considering they have good reviews I won’t be returning (Something smelled weird in there as well)
I love this shop. They have a huge selection of glass, vape juice, disposables and battery-powered vape mods. They also stock things like cleaning products for your glass, storage and vape tanks They have every accessory under the sun for vaping and smoking. They also have a good variety of CBD products, including edibles.Their customer service is top-notch. Employees are knowledgeable, friendly and helpful. Today Kristen waited on me and she was a big help answering questions I had about a new piece of smoking gear I was shopping for.I love the convenient location and good prices, but I keep coming back for the excellent service and expertise of the employees because I dont always know exactly what I want and they take their time about listening to me and providing good advice about what they carry.
Thicker Cloudz has always provided me with whatever I was looking for. Even if it came down to ordering stuff from a website to the store, the employees are great and the service is unmatched. Thanks for providing a great, consistent experience!!
Hands down the best vape shop in the DMV. I’ve literally only been twice but I can say that comfortably. Their coils and cotton are the same price as online. I use rebuildables so it’s hard to find a place I can get my supplies from that isn’t selling at an insane mark up. Their website is great too because the provided chat feature isn’t just some gimmick but they will actually get back to you in the same day. Nick was kind enough to even take pics of the items I was looking for and email them to me so I can see. Also mark was very cool, these people know their stuff! We need more places like this!!!
Good deals, great service👍
One of the best vape stores for disposables delta8, hookah and all your smoking needs. I bought Esco bars and Hyde’s and 3chi and fbd gummies from here along with a cart battery, the customer service is amazing along with their expertise. Huge variety too..It’s not about the money, it’s about the experience .Highly recommended ..
EXCELLENT CUSTOMER SERVICEI know nothing about vaping the staff was more than helpful at helping me find an easy to use device. Unfortunately that device then stopped working the day after I bought it. I went back to the store and they immediately apologized, quickly identified the issue was a defective part by the manufacturer and provided me a replacement free of charge. I would highly recommend this store to anyone.
They had a great variety of vapes, juices, and all sorts of tobacco products. They were very professional and seemed to really care about the regulations coming out. It not only an educational experience but a very pleasantone as well.
One of the best selections in the area. And great snacks too!
Love this place! the guys who work here are so fun and friendly. I come here all the time, it’s my go to place! come here for quality products and great customer service!
Best vape shop in Arlington! Aaladin had A1 customer service. Definitely recommend. Will be coming back for sure
Cashier was very helpful & knowledgeable. Helped me right when I walked in with a friendly greeting
Terrible staff member today! The girl with purple hair was very snobby towards me for no apparent reason. As soon as I walked in she glared at me with an almost disgusted look as if I had something wrong with me. She was very short with her responses and seemed like she could care less that she was working. I’ve never had a problem with any of the staff there and I’ve been buying my vapes from them for months now.
I always feel comfortable coming into the store because Kirsten (sp?) is very helpful and makes for great conversation. I recommend coming to this store for the cleanliness and friendly employees!
Amazing Service! All kinds of flavors of vapes. I like the elf bars.
Wonderful staff, service, and products! 10/10 recommend! Harvest Moon Rocks are absolutely amazing! Cheap price and awesome results!
Very nice place very sweet people
Super helpful people and tons of options!! They have an awesome sale section with cool pieces and the guys who work there are so sweet and easy to talk to! Definitely going back :)
They have the best selection of vapes and tyson bars, and super friendly staff
The experience was absolutely amazing there was this lady I didn’t get her name but she has pink hair if I’m not mistaken she was such a welcoming and uplifted person really matches the vibe of the store
Love this vape shop! come here all the time, they have so many flavors to chose from!
Great store. Got the strawberry watermelon Tyson’s it is littttt. 10/10
Great service and amazing store would definitely recommend!
Nice customer service. But beware there are no refunds even if your product breaks the day after (this has happened three times and i have lost over $150) Everything is 10-20% more expensive then directly buying product from company online.
Id been looking to purchase a new hookah for years. Nick (the owner) truly knew about every single product in his brand new store through and through. I am admittedly a difficult shopper and usually have a million questions but, I ended spending $400 stalking up on everything Ill need and gifts for others because he knew his store and products so well and put me at ease. He was honest and thorough with every recommendation. The store also has all your CBD and vape needs... all quality products that have clearly been researched and hand chosen. It happened to be the only store open late on a Sunday and it was well worth the drive. Plus, theres plenty of free parking so you dont need to worry about your car!
Got to buy some Elements cones for the first time, cant wait to use them, also bought two one hitters that are freaking awesome. Ill be coming back for the howling silicon wolf. Check them out, huge selection and friendly help.
Love the staff. I go to thicker cloudz for all my smoke shop needs. They carry unique glass pieces along with name brands. In addition to carrying the best delta 8!
I have been shopping with them for awhile now and never have any problems. The customer service is excellent and they are very knowledgeable about the products they sell. I would and will continue to suggest this as my number one place to go.