1)costumer service is very bad, is more like look for the vape juice you want dont know what i am sellingmore like auto service. that takes 1 point2)bought a vape mod at 78usd when on line was only 50 usd over charge me.that takes 2 points3) high vg like 75vg 80vg 90vg 100vg is not an option they don have it. so that takes 2 points,4) dont really trust the guy that works there.5) you expect to see a big variety of E liquids from flavors to ratios of vg and pg and nicotines streghts .the name the store doesnt match what they sell.
I want to like this place, they’ve got a lot of stuff in stock which is great but customer service is lacking.It took forever to check out last time as the employee was preoccupied messing around with something behind the counter and then the card machine wasn’t turned on so had to wait for that to boot up.Also would it kill you to look your paying customers in the eye and acknowledge them?I’m always polite and say ‘hi, thank you, have a good one’ and the employees literally will say nothing and just stare down at their shoes or at their phone and look annoyed if anything. No ‘thanks’ or ‘have a nice day’ after I spend money there.I’ve experienced this with multiple employees now, man and woman. Makes you feel unwelcome or like they’re too cool for you, and even like you’re interrupting them from their social media session or whatever they’re preoccupied with.Sorry for spending my money at your store, I’ll try not to buy anything andbother you anymore…
Love this place its local and the owner is a very cool person (like dealing with him)but the girl is very unappreciated of customers shopping there, it wont hurt to say hello and thank you to someone whos spending money in your store,,and Ive been using vape kingz for years..thanks anyway.
Great smoke store close to my house always open when I get out of work the girl there is so nice and she helped me pick out a vape this is my go-to.
This place use to be my go to for vapes but it significantly went downhill since the last time i visited. I went a few months back and there was a girl who was really nice and helped me but this last recent week I went in the store and there was a girl who completely ignored me and she just kept playing with the cat there. I asked her if the had a mango flavored pen and she completely ignored me so I walked out.
By far the best smoke /vape shop in Queens and Manhattan. The lovely ladies that work at the counter are so sweet , extremely helpful and knowledgeable about all there products. I have now started using only Vape K8ngz. I highly recommend them by the way there actually one of the only smoke shops that answers there phones . I travel there by subway n then its quite a hike lol to get there but its completely worth it!!!
Good price and friendly staff, thank you!
I really wanted to just should out Ray/Lyssa and the very welcoming cat Izzie. They create a feeling of comfort and relatability and kindness that doesnt exist in many shops of this sort.
Went for the first time today. Bar stools are nice and the staff is great at making you feel welcomed to the shop. Franks a nice guy and encourages you to hang out and stay awhile. Prices are competitive with other local places and they offered to purchase juices I liked for the store.
Originally they surprising had good customer service but overtime I noticed that they stopped restocking most of the actual good stuff and rather were selling things lower in quality to other stores,luved the pervious cashiers Layal and Ray though they brought a sort of energy and life to the store that it surely lacked of
Fantastic customer service! Bearded guy was wonderful at helping me find some new flavors or juice. I think his name was Lou? Small shop but nice atmosphere. Good sale for 2 60 mls.
Always love going to izzies castle its my favorite place. their joints are the best. shoutout to alyssa 👍👍👍
Come check out their tattoo artist Inksinna. Been coming to him for 10+ years and wouldn’t trade him for anyone. I’m very picky with who puts anything on my body especially if it’s permanent. You want some amazing quality work this is the person to go to. Hands down.
This place is has it all, but changing vape laws handcuff serious diversity in flavors. They will have whatever is legal that day for a good price & as wife array as allowable. They have all sorts of rigs & batteries. Convenient location off Steinway Street near Q18 & not too far from 7 train
Everything you need for your vape, I was looking for Smok parts in more than 10 places in NY just only there they have it
These types of places tend to be shady, and sure enough it started with my first experience. I went in to purchase a refillable cartridge. I had never purchased one before so asked the cashier for help.. I was charged $10.. I went in again a week later to buy another one because the first one broke. I went in and asked for what I needed from the cabinet case and was charged $5. I didn’t say anything but it was obvious the first guy took advantage of the fact that I wasn’t familiar with what I was purchasing. Also, I didn’t get the friendly vibes everyone else mentions in their reviews. Shady way to do business so I’ll be going to another shop for future purchases.
Really helpful staff and super informative. Asked what we were looking for and matched us with the appropriate product. Within our price range too. Massive variety of hardware and big selection of juice as well
Lou was just great very knowledgeable and took time to explain the different machines and how they work and the differences. I didnt feel rushed or like he was trying to upsell me. I had my own vape pen from a few years ago. Good selection of oils and machines to vape with. Will definitely be back for more oils and a new vape pen when Im ready.
Great selection of rigs and juices. Customer service is top-notch. They will take the time to explain anything you need to know. Highly recommended.
Exceptional customer service, made me feel at home. Very beautiful staff which is a plus! Everything you need to know for vaping was explained. The manager nick is a very handsome and nice gentleman he was great! Helped me with everything I needed and set me up with a kangertech nebox. Thank you vape Kingz!
This place is so shot, they hire people go have no clue what there doing. It’s like a hole in a wall. They have no merchandise on display, one dude tried selling me a box of coils with only 3 coils in it, meanwhile there’s 5 in a box. For full price noless. Then he tells me 3 come in a box, I’m like Nooo it’s clearly says on the BOX 5/PCS , not 3. Lol. Nice try trying to hustle customers. I’m supprise this place is still even open. All my friends stop going there cuz there horrible
This place use to be my favorite place to go to. Now it is poorly managed, with incompetent employees. I spent so much money here, yet when a brand new mod that I purchased from this location was defective I was told there is no way that I could be helped. Horrible cutomer service. What is the funny part, I was advised to purchase another mod. I will never come back and advise everyone that I told to come, to never return either.
Awesome customer service. Great prices. Awesome selection. Definately a place to visit and Adrian helped us a lot. Great products.
Store is small and cramped. Some of the prices on their clones are outrageous. $65 for a clone mechanical mod that can be easily found online for $20? Ill pass. Juice selection is ok but they hardly ever have your desired flavor and milligram level in stock. The guy was trying to lecture me that clones are better than authentics and that i got ripped off in paying $200 for my mech mod. I paid for build quality and the ingenuity that the manufacturer put into the product before china made a cheap knockoff of of it. What a joke this place is. If your counterfeit/clones were so great your clone mephisto RDA you have in that cluttered mess of a display case wouldnt be collecting RUST in the center post! I certainly as hell dont want to be vaping eliquid off of a rusty rda into my lungs. Steer clear of this store when there are much, MUCH better options in Queens.
This is my favorite vape store. Being going there since they opened. Great customer service. Freddy was great yesterday, very attentive, and I loved his suggestions.
Your one-stop neighborhood resource for all your vape needs. Knowledgable, friendly staff are patient and can assist you with a smile at this local gem on 30th Ave and 37th st. in Astoria, Queens. Shares the storefront with a (quite talented) sidewalk psychic reader (weather permitting). You can find VAPE KINGZ next door to QUEENS COMFORT Restaurant (see review).
Lou is probably the person youll meet that will make the rest of your day, so I suggest stopping by even if youre not sure just to talk to him, he really is one of the best people youll probably meet
Andrew was super helpful! Great service, super excited to try the CBD flower! Will be back before I leave town.
Best vape store in the city. Always freindly and informative. After transaction is done they offer customers to sit back and puff away their troubles in good company!
Sour Beltz Pink lemonade are bunk. Check your edibles before you buy
Im giving this a 3 because he lied to me about coming to my show. He new York slick talked me out of my brand new batteries too. Lol and his friend wasnt very friendly.
Great little local shop with fantastic customer service. So helpful in getting my boyfriend the right pen and juices.
Very friendly place, and it has a lot of great products. Vape King is always a good go to spot.
Amazing service by Lou. Incredible knowledge of all their products and a great personality to match. Highly recommend going to Vape Kingz
Walked in of the street and was treated to great service despite the influx of customers. Brian was patient and explained everything I needed to know. Will be back.
Very helpful staff. A lot selection of juices in competitive prices. Keep up the good work! :)
Everything you want in a store. Thank you Olivia for helping me get the products that worked for me- the great vibe in the store in general, and making me feel comfortable! Cheers! To vaping!!
I been to this place a couple of times. Never disappoint me. Love you guys keep up the good work
We loveeee alyssa and izzie 🫶🏼🫶🏼🫶🏼 they are the best!
Greatest vape deals in Queens NY. Large selection of e-liquids and vaping products. My go to.
Went there twice and enjoy the selection of flavors they have ..... Its my go to place and the staff are awesome
Amazing staff, Fred and his members are very knowledgeable and will take their time to help you with what ever you need.
This place is filled with a positive atmosphere! Great costumer service!!! Love coming here!
Izzie was the reason why i only went to this specific smoke shop.
Great and friendly staff who go above and beyond to satisfy all of your vaping needs.
They was amazing Fred and Trent n his friends help us out and got us excatly what i wanted thank you guys
I went to buy hookah flavor and they wanted $40 but if I took 2 it would be $35 each, but the real price is $15 so the wanted to make $50 more than usual
I love this place. best costumer service.
Is this place even open?? It is 9:40amThursday Im parked in front of the store and its closed???I was here yesterday Wednesday stayed until 10am, store was closed.
Been to many vape shops. Guys know theyre stuff and Ill continue to shop there. Good selection of juice and hardware
Awesome place with awsome people .thanx Brian..😤😤😤and its me shehroz you recommended the strawberry laffy taffy.and I love it.
Super knowledgeable staff and amazing customer service! I will be back again.
Very helpful and knowledgeable . Frank is the best! Customer service is amazing!
Always have my flavor in stock. Nuff said.
Best Vape Shop to go to for any vaping needs. Very helpful and friendly staff. My go to for vapes.
Great place. Lou is super friendly and always helpful. Thanks bro!
Nice shop friendly staff and great juice selection
Real nice guys. Super friendly and utterly courteous and thorough.
Amazing place to go to for all ya CBD needs. Dudes know there stuff.
The customer service is great and the selection of vale juice is decent.
Very friendly staff. Humongous selection of absolutely everything.
Prices are great for a B&M store, staff is courteous and knowldgeable
Very relaxed and chilled environment, Frank is the best and everyone here.
Very helpful customer service, and great selection
Lu (sp?) is knowledgeable af. I found something better than what I was actually looking for.
Friendly service. Nice selection.
They carry a huge inventory
Guys know their products.... good selection
Great service, really nice people!
Awesome vape store. Try the Ruthless juice.
Great place, very professional.
Great place for vape stuff!!
Ridiculously overpriced! Markups of 80-100%.
Friendly staff, works go again.
Amazing customer service !!!
Nice place to get vapes
Good product good service
Good customer service
Pretty cool spot
Very friendly staff
The best
Good vape store
Great service
Good vape shop
Mars was fantastic.
Great atmosphere
Nicely service
Very helpful
Good
My vape store
Excellent service and a great assortment of both equipment and e-liquid, really to recommend.I will visit him again soon.
Very good service. The young man who attended to me
Good place...