Modernage Tobacco & Gifts

Lame. Stopped here about 8 last night, open signs are on, sign on door says they dont close until 11. Door is locked. Some guy in a skeleton T-shirt gives me a vacant look and looks away as if I were not there. Wont go there again. Modern Age used to be about the only game in town....thankfully not the case any more.

Best customer service in the state. There apparently have been a few negative reviews over the years but if you click on their profile youll see nothing but bad reviews because these people are curmudgeons. Yelp is full of em anyway.

Customer service is absolutely amazing he didnt have my coil but he was so respectful. In very helpful

This place has a great selection of glassware, vapes, etc. I visit the store about once every three months. I have spent hundreds of dollars here. Then, why one star? I have constantly been discriminated and harassed by the employees. Ive been followed and watched. Ive been made to feel unwelcome. As if I stumbled into the wrong place. Ive encountered passive aggressive comments and gestures. Its about 90% of the time, by different employees. After my last visit which actually had me leaving the store regretting that I gave them my money. I decided to write my first online review, just as a warning to others. If youre a person of color, find a better option.

The staff at this location are extremely helpful and friendly. Im able to run in grab new cartridges for my Novo 2 and juice quickly. They also have a selection of tobacco that other locations simply dont carry. Keep up the good work!

Why cant I give this place 0 stars? The customer service I received was terrible. The sales person literally cut me off after I was trying to explain to him what exactly I was looking for and what I needed. He told me he really didnt need to hear all of that! RUDE RUDE RUDE! As I was walking out the store, the guy behind the counter began to laugh. I felt that I was discriminated against just like the other young adults (and AA people) said in their comments. I thought the whole part of customer service was to service the customer. Just know I will NEVER be back and I WILL spread the word! Besides, if I had to sell e-ciggs all day for minimum wage I would probably be mad too. DO NOT SPEND YOUR MONEY HERE!

I recommended a friend to purchase a product ( herb) in his neighborhood this evening and much to my dismay he tells me of his piss poor service he received . Not only did he get this so called service in store but on the follow up phone call to reassure his purchase was what he requested. Please rest assure that I will never recommend your shop again . Blue Rat will continue to be his place where he is welcomed with a smile and hello . .!!

My experience wasnt as bad as some, but the owner did flat out tell me no one wants that when I asked about a product, which would have been fine if worded more thoughtfully. He was just flat out rude when I asked about another product I considered a standard tobacco. The staff was acceptable to above average both times I visited.

The selection of juice at this store is bisimal compared to many others in the area and they have a no exceptions no return policy that is outrageous. I requested coils for my pod while handing them the pod and mod and they sold me coils that would not work for my set up and would not return or exchange them. Even though it was their mess up, they told me tough luck. I left them with the unusable product and went to Greenlight Cape and got all I needed and had an amazing variety.

STOP BEFORE YOU SHOP......A waste of time and money at this store. I bought two vapor devices and they both broke within days of purchase. The employees refused to help me with fixing the problem. Like really what is this place. Very very bad customer service and work ethics. Bad business management must be stopped in the us. Americans spend millions of dollars and tons of time on poor quality products every year. And stores like this is the reason why. Only the consumers can stop the problems in these businesses. Dont help someone continue ripping people off with there poor quality products and services. There are way better shops in Athens besides this one. And the other places really care a warranty there products that break within days of purchases. Americans have to stop supporting poor quality products and businesses like this one.

Shopped yesterday and enjoyed my experience, had short conversation the woman behind the counter was polite and helpful, and i was quickly assisted and out the door within about 5 to 7 minutes.The sea of one stars from people not aware that certain words/topics are not used in stores and that undercover work is a real issue for store owners are expressing the annoying youre not my real dad and i can do whatever i want whenever i want that is all too common in modern society.Great shop and since i forgot to pick up filters for my smokes ill certainly be back (the shop smells quite pleasant, as tobacco stores often do).If you show up and behave like an adult i would assume youd have the same enjoyable experience that I had.

Rude, inconsiderate and overpriced. The owner guy is an ass. These people have serious attitude problems. Im 57 years old and they kept spying on me like I was a teenager trying to shoplift...and I had already placed two potential purchases on the checkout counter! Needless to say, they lost an $80.00 sale that day. There are other shops in town, dont support this place.I wonder if the five star reviews here are posted by the staff or owner.. I cant imagine otherwise.My boyfriend was in the shop with me. He does not smoke. He asked what a certain device was for (vaporizer) and I explained, very quietly, under hushed breath, that one puts marijuana in the device. The manager guy was hovering five feet from us and heard what I said. He immediately said I have to ask you to leave now, those kind of words are not allowed in this shop! We left feeling like criminals, I guess he thought we were the police or something. My boyfriend (who is a fine and considerate Southern Gentlemen) went back a week later, feeling offended and wanting to make amends, apologizing for breaking an unposted rule, and the manager threw him out a second time!This place would not survive were it not so close to the campus.

Staff can be frustrating but they have a huge selection. Do your research before you go in so you know which mod you want. Also have a huge selection of juices from all the big name brands. Would be 5 stars if my presence didnt feel like I was inconveniencing the 2 guys working there nevertheless this will still be my shop for juices and tank parts.

Save your time and do not come here, I bought a brand new Smok product that continues to leak everywhere. I called in before I drove in and explained everything that was going on. I was told to come in which I did and live 30min away. I show up and they said since its leaking they cant do anything about it. It started leaking 45min after I purchased it. The boss was hiding in the back office and couldnt even come out and talk to us. Bunch of idiots here that think they know everything. Please do not go here!!!! Find a better place. By the way Ive spent 500$ plus on stuff and they couldnt even help me out in any way.

Selection is great! Transplanted from Atlanta, I needed a great smoke shop to turn my business to. Modern Age has been great since the start! The staff is awesome and the vibe in there is always laid back. Absolutely recommend to any interested parties!

The glass in this store is all Chinese knock off pieces marked up 100x, you can find some of the same exact glass on amazon or eBay. The staff is extremely unprofessional along with management. Its a very unwelcoming environment and extremely over priced. Cloud 9 and hookah hookup both have way better products and prices along with better selection of glass and vape products this store lacks in price quality the location blows and the staff is awful. Spend your money at places that actually care about you and avoid getting scammed.

Poor customer service, to say the LEAST. The OWNER, who by his attitude and demeanor, I couldnt believe actually owned the establishment... is extremely and regularly rude. Even to his regulars. His staff, Ive watched, over 10 years come and go like seasons. So, I can assume its not a pleasant place to work, either.I wont even go here anymore because the very atmosphere in the shop is unsettling.

Gave them a call to ask a few questions after being in the store earlier in the day. The associate sounded very annoyed and quite condescending with his answers. Why would I want to spend my money in a place like that. The gentleman I spoke with at the store earlier was much nicer just didn’t have the information I needed. Being a dick to a possible customer will always cost you more than just their business.

I recently was in the store and my girlfriend asked what an item was used for. When I responded the rude owner threw us out immediately without any explanation. I was very offended and embarrassed. At another shop like this store I was told if you use the M word you are warned not to use this term and simply warned. If you use this term several times you would be asked to leave POLITELY. This store owner should not be in retail dealing with the public in the way that we were treated. We had several items to purchase. Their loss. We will not be back. I encourage others to seek the other place on the Lexington road. They are friendly.

If you like being put on hold and then say they’re too busy then this is the place for you. Sadly the employees are nice, but the owner isn’t worth going over there spending hard earn money. Has no respect for customers. Their are better smoke shops around that will actually answer the phone when you call and help you, unlike modern age.

People that work here dont have any knowledge of what theyre selling. They can promote one singular product and if you ask them to explain another, they will pass you off to another staff member, who also wont explain the product and will direct you back to the product his predecessor recommended moments before. Left with what they recommended, threw up profusely and have since found out that is a normal reaction to that product... Wont go back here for CBD products.

Great selection and prices. However if you are not an attractive 20 something girl dont expect much customer service wise out of the associate with blue eyes and long Sandy blonde hair (never gave his name). Our first time in the store we ask about getting cigarette tubes and in the middle of our conversation he started walking away to help a pretty girl who had just walked in. Luckily another associate was listening and helped us get the tubes so cudos to him for saving the experience. I will definitely be back out of convenience and because of the second associate but will definitely also limit my interactions with the first for being so rude.

Save your money and go to cloud 9. These guys got a scheme going on, theyll sale you products that temporary works and hit you with the no refunds/exhange policy. I brought a battery for my cart and i literally use it for 30 seconds and the light was flashing meaning the battery was low. Cool no problem right? I should charge it and it should work right? Wrong it was fully charged the light was green, took it out the charger and try to press the button still flashing red.Took it to the store and they troubleshoot it and everything.AND THEIR RESPONSE WAS TO CALL THE MANUFACTURER AND SEE IF ..IF I CAN GET ANOTHER ONE FOR FREE. Basically they not responsible if the items they sale you works or not. They just want your money.I hope this place shuts down.

The young woman working behind the counter was very informative & helpful in choosing a gift for someone. She even improvised giftwrap for me & threw in some stickers at no extra charge. Also the store is gay-friendly!

I visited the store on Tuesday 7/30/2019 and purchased some 4x blue raspberry vape pods. When I got home and opened the package I found a totally different brand of pods had been put in the box! I called the store to let them know what I had found and that I was upset! I bought the 4x pods because they are the only ones that dont have a bitter after taste! The guy I spoke to told me to contact the manufacturer because they were the ones who would have made that mistake! He never once said he was sorry or offered to exchange them for the correct ones! All I wanted him to do is apologize for the mix-up and exchange the pods. I will never go to this place again and I would never recommend this place to anyone!

Excellent customer service, even on the phone everyone is nice and is trying to help you answer your questions. The store itself is very cozy and clean...smelling soooo good. :-)No pushy sales person. Prices are outstanding. A must go to store if your looking for a unique Zippo lighter or rare incessant.

Always better off buying online. This store has workers that have zero knowledge and will not let you return a non used device after FALSE information. My husband I and I have shopped here since we were teenagers but after today, never again. Treat people with respect.

I was in the store for literally half an hour before any one working there offered to help me. All i wanted was a new hookah bowl, and they didnt even have the size OR color i was asking for. Afterward the guy told me that I should lower my expectations! Maybe they should try to improve there selection.

I was a little wary after reading some of the other reviews, but I went there and I was treated very nicely. I think the young lady who waited on me is named Skylar. She was so helpful, so pleasant and so nice to me. I will definitely be going back there again.

Please give your business to a different store. This is a very poorly run establishment. Slow service, rude employees. I bought a vape battery that was defective right out of the box. They refused a return or even an exchange for one that worked. The response from the employee was “Sorry Bro. It’s our policy.” They can’t go out of business soon enough.

So, I am extremely new to the vaping trend....like today new lol and I originally went to Tactical Vape and they tactically sucked. Fortunately I found myself in Modern Age and the guys there were extra awesome! The guy helping me took everything apart, explained it, and set me up! Always and forever recommending this place if you want to have a great experience !

The staff is slow, mentally slow, they are not salesmen at all. They have no clue how to interact with costumers or explain their products. There was a little zoned out blonde haired girl who had nothing to do, but still wasnt interested in explaining the different kinds of kratom they have. Cool looking store, but they really need someone with some common sense to interact with costumers. Dont buy Kratom from here, its a total rip off, you can get the same thing online for half the price.

I go into the store employees are kindBut if I need information over the phone Im greeted with being put on hold. Then an enployeenthat sounds annoyed and doesnt want to be there. Very rude in tone. Thank you for helping me with the short answers I got. Answers to questionDo you carry Puff or Pop bars?Yes (well which one I shouldnt have to ask you should give the information)Well how much is.... (didnt get done with my sentence)$9First things first you dont interrupt even if you know the answer. That is extremely rudeYou need to train your employees in phone etiquette.

Very simple. Bought a defective product. Store unwilling to refund or exchange with a working product 72 hours after purchase. Service is fine, store policies are bunk. Will never go back.

The people who work here are always so nice and friendly. They make you feel so welcome and are so funny. They are extremely helpful and intelligent in this field. Plus they play really awesome music.

Modern Age is one cool store. A little further away than the location on Baxter but I like it better. Kayla and Josh helped us pick out some vape juice, tanks and some incense; could not have been more courteous.

They sold me a counterfeit Joyetech eGo ONE, claiming it was authentic, and when i checked the security code it wasnt valid and had been checked for many times, meaning it is an imitation for certain and doesnt carry the 90 day manufacturers warranty, which is part of why I bought that particular device. I compared it to someones real eGo ONE and the fake atomizer has smaller viewing windows and other differences; the battery looked identical but lacked the battery level indicator, where the light flashes at different frequencies depending on the battery level. Despite being used heavily for months, the real one far outperformed the fake. It isnt even a good imitation. My boyfriend and i returned to the store with this undisputable evidence, and the owner and blonde female employee were both very rude and dismissive to us. The ditzy, incompetent, un-knowledgeable blonde suggested it was a clone.... i did not pay $80 for a clone. A clone would have been sold to me as such at a much lower price and would not have the Joyetech name and logo on it, and be closer in appearance and performance to the product its a clone of... this is clearly a counterfeit product. The owner refused to even look at my evidence, and still insisted he got it from the manufacturer, its real, end of story. When we wouldnt accept his lies, he told us to leave rather than give me store credit to replace it with a genuine product, which is what I paid for. I only asked for store credit towards purchasing something that wasnt fake, and he could have resold the unused fake to someone else since he doesnt care about anything but money. This leads me to believe that none or few of their products are genuine. When I got home i decided to check the Pro tank 3 I had bought there that was just stolen, and it too was counterfeit. The security code wasnt even the right format. But at least that one was under $20 on sale. Shame on them for passing off cheap imitations as high end vapes and charging outrageous prices, and when confronted with evidence, refusing to make things right with a longtime loyal customer. I will no longer shop there and will warn others that they sell fakes for more than other stores sell the real ones, and provide terrible customer service with zero backing of their products and insulting treatment of (formerly) loyal customers. There are several helpful, knowledgeable, friendly employees I have dealt with there, including the one who actually sold me the ego ONE and didnt realize his boss stocked fakes, but the rude, incompetent blonde girl and despicable owner who stocks fakes bring the whole place down.

Just went there with my friend, I started vaping a few weeks ago and my friend had never vaped before. The employee with whom we spoke was polite and engaged, answered all of our (many) questions, helped us without judgment, and made sure we got what we needed as soon as all of our questions had been answered. Highly recommend

A Very Nice And Friendly Place With A Superb Invatory. The Staff Is Very Helpful. The Experience Is Second To None. If You Ever Get A Chance To Visit This Establishment Do Not Think Twice. You Will Not Be Disappointed.

Horrible customer service. Sales rep sold me incorrect part and I walked out and not even 5 minutes later tried to return it and was told all sales are final. Well you lost a long time customer and who now will take all of his business to your competitor. Elations has always had great customer service.

HANDS DOWN THE BEST SMOKE SHOP IN ATHENS!Awesome selection of juices and they even have a nifty little iPad to help you out with your flavor choices. I do miss the days you were allowed to test the flavors, but that isnt their fault (changes in laws ban that).The staff is..okay. They are friendly, but a bit patronising. Especially if you use a zero/low nic juice. While i was quitting smoking, i used the patch combined with a zero nic juice in a vape. But when i asked for their zero nic options, it was clear I was being a bit judged. It wasnt until my bf asked about grinders and pieces that we were taken seriously by the staff and received some helpfulness. Plus, the guys working seemed more concerned with chatting than helping us until it became evident that we were there to spend a good bit of money.When i purchased my juice, i was given the wrong stuff. Luckily i caught this before leaving, and given the flavor i was given was one I had asked about, it wasnt the one I asked for. When i brought this up with the guy who rang me up, he blatanlty blamed me and then the rest of the staff made it a statement to point out that there wasnt a 0 nic option in what i wanted so they just gave me one of the flavors i was asking about (instead of what i asked for). They let me swap it for a flavor similar in the same brand.Overall, Modern Age is legit the best smoke shop. They have a massive selection and are super helpful once they realize youre there to spend money.

Wont say the price of a carton over the phone... didnt care that this will loose them the sale.Btw- this is after I had to call them 3 times successfully to answer even answer my call.

Came in for a vape battery. I repeat BATTERY. I must’ve said that word 5 times in describing what I need and this fool proceeds to bring me every piece of a g pen other than the battery. After finally getting it understood that I need a BATTERY, I select one that turned out to not produce smoke with what I have for some reason and when I come back to return it he chooses that point to inform me that they don’t accept returns or exchanges. Dude told me there was a sign on the door when I contested and turns out there’s no sign on the door only a 2”x 2” sign flat on the counter that nobody sees unless it’s pointed out to them. In summary, i lose my money because this awkward turtle didn’t explain the return policy before I left. TERRIBLE CUSTOMER SERVICE. A thousand middle fingers to this store and it’s lame policies they neglect to tell you about until it’s too late. UPDATE: They told me they saw this review, so are unwilling to help me because I hurt their feelings lol. Of course, They said had I called yesterday before putting this review up then they could’ve helped. Only reason I put this up is because they wouldn’t help me in store yesterday and just gave me the options to either walk out with a piece I couldn’t use or spend more money.

Very rude. Unhelpful. I saw them throw someone out for saying the word probation. It scared me, im wondering what theyre hiding. I heard a staff member tell a customer as soon as she came in, that she cant be in the store on the phone its not allowed. I think theyre doing something. Everything looked suspicious im too scared to go back. They may get raided. They looked at me as if blacks arent allowed. Nobody spoke to me at all. & if you use certain words, drug test, probation, roller, you will be threw out like trash. I will never go back. The staff looked drunk or drugged up.

Unfortunately there is no option for zero stars, but if there were, they would barely deserve that. The staff and specifically the owner, are knowledgeless hacks who proudly sale counterfeit goods for top dollar. Just purchased an eGo ONE yesterday for retail price (because I always go local when possible) and when I tried to register it it came back with an error that the code was invalid. After that I went to the manufacturers site to validate the authenticity, which is when I found that not only was the code invalid, it doesnt exist at all as a genuine Joyetech code. Armed with this new evidence, I went back to modern age, with hopes of getting a genuine product but also to inform them that they are selling counterfeit swill. Instead, I was greeted by a young blonde who rolled her eyes through half my story. The owner, who had been standing behind her refused to look at the evidence that clearly showed the product was counterfeit and essentially said he didnt care, that his product was genuine, end of story. Then after admittedly making a scene was asked to leave. The moral here is dont buy here expecting returns, exchanges, genuine or authentic products, or polite or even remotely human treatment. Thank you for winning the award for worst service in the south! PS, I have screen shots of the fake code for those who want to see it for themselves.

Staff is TERRIBLE!!!! Bunch of UN-helpful kids who know nothing about what they sell. Act like everyone is a thief. Owner is a complete A** Hole!!! Never met anyone in my life, in a store, as rude and unpleasant as that guy was to me and my wife. DO NOT SHOP HERE!!!!!

I bought a 40$ pipe from this store and after 4 or 5 smokes I tried to remove to mouthpiece and clean the inside. The mouthpiece snapped off leaving the metal filter inside. I was sold a faulty product for 40 dollars and when I went in and asked for store credit they wouldnt refund me and said it was my fault. Clearly the product was bad, the man behind the counter was unreasonable and didnt care about his customer. Dont shop here theyre only in it for the money

Great selection of vape products and juices with the best prices in town. Not interested in their other offerings but they have a huge selection if youre into that. Very nice and professional, just remember head shop etiquette ;)!

NOT OPEN WHEN THEY SAY THEY ARE. I called and their message said they were open. I went by and no one was there. I called later the same day, they said they were open. Went out there again, and no one is even at the store. Dont waste your time. GO TO GREENLIGHT SMOKE RIGHT DOWN THE ROAD. Much better customer service, great selection, and fair prices at GREENLIGHT smoke shop down the road.

Hello..Well I went into modernage five months ago and maybe it was just a bad day because I put up a bad review because of my experience.So today I was in town and ran short on my tabacco (ohm)so I decided to try modernage out again.This time I got a completely different experience!!It was pretty good!I pulled up a little before 10 caught the guys getting ready to go in and ask did they carry my brand?Yes sir we do I was happy bc couldnt find it anywhere else.When I walked in the young man had my bag at the counter for check out bagged up and ready to go.... honestly night and day. I was so impressed I called the owner and told him about my experience first time and this time.He listen and more or less apologized about my experience and I told him I would remove my review.Guy seems to be Kool if not I would not have removed the review..now I have read some of the reviews of other customers.Not making excuses for the owner but if your looking for certain products you do have to use correct wording when buying certain items hint hint...now I paid a bit more than expected its a little cheaper at the store I usually shop at but I was out...in the future if Im out Id still give modernage my business..guys last thing...go in with a positive attitude and things might turn out differently? Wish you all the best!! Oh yeah ran out of tubes and ran to the sister store down town the young lady with maroon hair I think Tunya always gives me AWESOME service very Kool carries great conversation each time Ive been into the store!!!!Ten thumbs up!!!

This place has awful customer service. The employees are clueless about the products that they sell and act like you are inconveniencing them when you ask questions (about electronic vape mod boxes). Im a non smoker and was getting a vape pen for my gf for Christmas so I tried to ask questions about the nicotine levels in the flavors and neither employee working could give me an answer as to what strength level wasnt too harsh. Ive done a lot of business with this family since I went to the Augusta ModernAge for years when I was in the Army at Fort Gordon but I will no longer give them any of my money because of my experience at this location. If these employees dont like dealing with customers they shouldnt be working in a customer service oriented job.

The owner is pushy. And they will try to charge you $65 for a device you can get for $11 on ebay. They always seem to have some rigid set of rules to follow whilst robbing folks. Like, you cant bring your pen in the store to check if their CBD cartridge will fit. These head shops DONT stand by ANY of their products. Vote with your $s folks. Dont support these dumps. They arent saving the world. They employ 4-5 people. At minimum wage. If they fall off it would be no loss.

Modern Age is a great place. Everyone rating these low ratings because they didnt have what they wanted are idiots. The people here are super helpful and warm. Great cigars and vape stuff. Love everyone at Modern Age.

The guy there (not sure if manager or owner) is an absolute douche as well as a creep. Dont bring your girlfriend near this store. Better yet, dont give your money to a business that doesnt value its customers.

I purchased a device from them that went out and start working five days after getting it and when I came back and showed them they try to work on it for me which is very helpful at the time then it didn’t work still and then I was told that they don’t do refunds because they don’t make the product which I get but none of this was discussed when I purchased the item then they were quick to sell me another item and told me to come back in the morning to talk to someone about Possibly getting a refund I understand it’s the manufacture and their product but to sell something and have a break after five days there should be something they can do to

This store has no customer service. They are rude and will spend every second trying to rip you off. If you even think you might have a problem at this store, I suggest leaving immediately so youre not mistreated. I will never shop or stop by again and I will send everyone I know to other stores. If I ran my business the way this store does and treated customers that way then I wouldnt be in business long. Terrible terrible customer service.

Their new location on Atlanta highway is great. Much larger. They have a little bit of everything tobacco. I love the mystery grab bags $4.20-$20. The contents always exceeds the price!

Rudest vape store Ive been to in Athens. They glare at you like youre an idiot if you dont know or understand something. If you want help, go to Vape Dynamics Warehouse on Atlanta Hwy. Theyre really close to this place and the nicest place Ive been to in Athens so far.

I carried in the box cover for my husbands new tank so that I got the correct coils. After looking at the box they still sold me the wrong coils and then would not swap them for the ones that I needed.

Came into the shop trying to explain that I just needed the glass to my snoop Dogg vape pen and the owner was really rude as if I had something in the pen. Told me that I didnt need to have that in the shop and it was my best bet to take it back to my car. But a white guy walked in with his and nothing was said. This place is very racist. And makes you feel very uncomfortable. NEVER GO HEREIF YOU ARE OF COLOR BECAUSE THEY WILL MAKE YOU FEEL OUTTA PLACE.

Super nice guy when I was there. Knowledgeable & helpful. Ill be back.

Service is awesome. Good selection of Kratom. Good prices on all their Kratom except “earthkratom” that one is priced to high compared to other shops. But I love this place and their killer staff.

Not very familiar with different glass pipes and bowls but Justin who works there helped me out and was very patient with my decision making. This place is amazing and they seem to have everything!

This is the only place I buy from. Staff is always super friendly and they have everything you need here. Suggest the grab bags really cool stuff in them. Highly recommended.

Even though they do have a good selection of stuff, the people who work there are very unknowledgeable about the products they sell. If you do decide to shop there I would recommend that you know what you want and what you need because of the lack of help you will receive

Me and my boyfriend went into the shop and bought vape juice when we told the guy which nicotine level we wanted and he poured the nicotine in himself. Ive been to other vape shops and theyve poured the juice into a bottle but never the nicotine. I say just watch out for that cause Im pretty sure thats illigal

For a place called Modern Age this place sure does have ancient business practices. Secluded boss that refuses to deal with customers unless he has no other choice and card minimums to name a few.

Went in to ask a simple question and i was treated like an idiot. its good to know the guy behind the counter, i got his name but thats not relevant, thinks hes more important than the people that enter this store, whereas downtown at Hotbreath, the quality of the products is better, the customer service it better, and the general attitude of business is much nicer. i also hate going in to buy tobacco and seeing that there is a dildo section so to speek. Just because i need a new pipe, doesnt mean i need a red white and blue dildo that sings come all ye faithful. Sorry modern age, you fail

2 stars because the customer service they have right now isnt very helpful and the young ladys additude makes you feel uncomfortable asking for products.. shes rude and acts like she doesnt want to help and she seems very impatient.. and I feel rushed and my business seemed unwanted and Ive been shopping there about 2years now but I think Ill try somewhere else for now atleast..

Nick deserves a raise. Very chill, knowledgeable, and friendly person. Helped me with everything I needed. Best experience shopping here by far!

Josh and Kayla were great! Two employees that were very helpful and knowledgeable.The selection of items to buy and the variety is extensive.

I dont know what some of these people are talking about. The staff has always been helpful and friendly each time I have visited. And they have great deals on e-cig liquid, plus a wide range of e-cigs, batteries, tanks, etc.

Good selection including there e juice brands 100 ml bottle for 15.00 is a good deal,staff seems to rotate pretty often but I always know what I want and dont need there help except to check out

Its a head shop in a college town....they had some nice glassware on display. So 5 stars for the artwork. Not my thing, but power to the people!?

Ive bought a couple cases for pipes I got for Christmas presents and theyre always helpful whenever I come here.

Always a great experience. My go to shop! Knowledgeable staff. Always the best service. Highly recommend.

Went in store and bought a little wiz kit was told it was$41.00 when I get home and noticed that my receipt he had charged me $48.59 for the item that was supposed to be $41.00 so when I called the shop and ask the price of the little wiz kit I was told he couldnt give me the price

This store is ran by a bunch of kids that have no idea what there selling I bought an e nail kit from this store for over 300$ they told me to pull the coil apart if it didnt fit my pice lol they have separated the kit in the store that you can buy off line for half the price and is charging 60$ for a nail that should come with the kit all the other shops sell there kit with the nail and have them at a better price so I looked on line and so does sabertooth the same nail this place sold me this store has lost my business and I have easily spend thousands of dollars there thank your employees my buddys wanted this same set up gave yall the opportunity to fix it 3 times we will order them off line... also owner is impossible to get in touch with and all the employees think there management

Have great E-liquid. Some employees dont know much about juice but others do. Very friendly and reasonably priced.

Always great service. Been coming for years. Hometown, local store. Support our guys! Ask for josh and your sales reps for great service

Consistently bringing in new products with a great selection of vape juices and a huge range of CBD products. Plus they have a vast array of pipe tobaccos. I am a fan!

Disgusted! Walked in Fri night with 2k to spend for Christmas gifts . My husband says the word weed and the lady said i have to ask you to leave.When we questiond why she said because its not legal here in Ga..He did not say marijuanna or canibus..To be kicked out of store for saying weed but then they sell things with pot leaves.. oh well just lost 2k You lost.

We bought coils for my vape here and they gave us the wrong size. We tried to return it 30 minutes later and they would not exchange it for the correct one. Will never do business again at this store.

Very rude over the phone they will tell you there extremely busy but when u go up there not 2 min after being on the phone there dead...prices for mods are ridiculous you can get them cheaper online..and the juice is sorta expensive too cheaper online aswell..the only thing u cant beat is there coils they have buy 4 get 5th free at good price!!!

Pretty good. Staff is nice but they never seem to have what we need in Stock. Its always hit or miss.

Love this place!! I get all of my vape supplies here!! Also, the have a free rewards program, called, Belly, where anyone can earn free vaping supplies!!

Derrick answered all my questions and got me a great set up! Ask for him! Store is awesome!!

A friend wanted some upscale tobacco.they had several choices, Very knowledgeable staff overall.the quality was really good

DO NOT SHOP HERE !!!! THEY SELL DEFECTIVE ITEMS AND THEN REFUSE TO MAKE IT RIGHT AND HANG UP YOU ON EVEN THOUGH YOU JUST LEFT THE STORE! I WOULD LEAVE A NEGATIVE STAR IF I COULD. THEY ARE STEALING MONEY FROM PEOPLE AND DONT CARE !! HORRIBLE PEOPLE AND PLACE !

Even at almost closing they was amazing Im definitely making this my smoke shop the guy showed me some stuff and was very nice

Decent selection of vaping products. Pipes, pieces and more! The individuals working are very nice and helpful.

They’re nice enough in store but extremely rude if you ask even simple questions about stock or price over the phone.

You find everything you need. Nice people.

I always have a great experience when I shop here. Great staff and great vape products!

I love this place!Great staff, everyone’s super friendly. I always feel welcome here.

Bad customer service, rude. Waaay overpriced. Atleast 70% over cost. They just care about the money. Don’t go here

It’s my home away from home, the staff is very friendly. Josh and Brett always know exactly what I want before I even walk in the door.

Do yourself and your wallet a favor....go anywhere else. Even the gas station right by it is open later and has way better prices on pipes and accessories.

The people there are very helpful and know their stuff.Also, their recommendations were spot on for my needs.

Great service. Clean and doesnt smell like a smoke shop. Best in town

Ran into personal issues which was handled with class and respect. Cashier was pleasant and very nice.

Theyre so helpful and have a great variety of vaping stuff.

Great place for anything vape and smoke related. Shout out to Will and Josh for being down to earth, relatable, and dope dudes!

Bought a Smok G- Priv 2, stop working in 2 weeks. They told me to bring it in just to tell me it was nothing they could do!

Always helpful and polite. Knowledgeable staff and great product variety.

Best place in athens to buy vape juice. They really care about their customers.

Not a good selection of vapes now Im stuck with something I dont like.

I wouldnt buy anything from this place as they do not back any of their products for device malfunctions spent over $200 and the device only lasted 11 days

Josh was great in assisting me with my needs. Modern age is the best!

Amazing atomosphere and great employees. Everything I bought from here worked perfect!!

Nice place to go shopping very nice people and very helpful we were out in just a few mins

Great Friendly staff. Cheap priced vape & CBD products/supplies.

Great selection and friendly service

Received the best service from the great employees. Will always use Modern Age!

Always get my juice for my vape from this place always good service

Good group of people. Very friendly! I highly recommend this place.

Unfriendly staff prices are ridiculously high and for people who may look to shop there in the future I would suggest shopping around for better vape shop..

Awful customer service and overpriced. Owner is a total joke.

I would say mediocre smoke shop. the employee that helped me was very nice and helpful.

Very unfriendly, tried to ask a question he immediately shut me down. Told me to wait until he was finished with his task.

Super helpful and kind staff. Really really appreciate them helping me today! Thank you!

Huge selection of glass pieces, vaping devices, e-liquids, and so much more.

Excellent!

Excellent selection, good prices, and helpful staff! Will return!

Nice selection of things to choose from and great customer service!

Great customer service, location & a broad selection of products

Cool people. Nice shop. Good selection.

Bad service. really expensive, owner has anger management problems... oh and everything is over priced

I thought it was a good store myself. good service

Don’t try calling asking for any product, they’re always “too busy”. Pathetic

Modernage has become a staple of Athens, great knowledge and a great owner.

Very Friendly!Large store great prices!

I love this store. Taking resume today

Very helpful and great selection

Great team of people! Customer service 100%!

Friendly staff and nice selection all budgets

They sell vaping stuff, tobacco stuff, knives, waterpipes, and concentrate rigs.

Prices are somewhat high compared to other local smoke shops

They have a nice variety of everything.

Do not like this store at all.

Terrible customer service over the phone extremely unprofessional

Best place for vape and tobacco accessories

Love everybody there they help you

Better customer service would be great

Great staff, great products

Best vape shop in athens

Very nice and knowledgeable staff

Friendly staff. Comfortable atmosphere

Very clean and fast service.

Save your money, buy online. Everything is marked up.

Came into the store a boy, left a man

Josh and Kayla are awesome!!!!!!!!! Great vape juice!!!!!

Lots of cool stuff 🌸

Always a chill atmosphere!!😝

Good job!

Best smoke shop in town.

They sell a lot of smoke stuff

Great employees and service

Not particularly a friendly place.

Great service and products

Staff is very helpful .

Friendly with a big selection.

A good selection of products

Always friendly and helpful

Friendly Staff and Insight!

Incredibly rude and disgusting staff

Solid !

Its okay

Friendly and very helpful

It is what it is. Mediocrity in all matters.

Terrible product and a terrible GM.

They are very helpful

An okay head shop, thats about it.

Staff is a little rude

Nice place for cigars

👍🍁🔥💨

Got whatcha like

Awesome store

Good service.

Little bit of everything!

Best place ever

Always helpful!

Great service

Love this place!

Good people

Very expensive!

Very helpful

Well stocked

Friendly people

Nice place

Love this place

Great Services

Love this place.