Foot Palace Reflexology Massage Spa Athens

196 Alps Rd Ste 31, Athens, GA 30606, United States
Appearance
Foot Palace Reflexology Massage Spa Athens
Comments
A
Review №1

NOT REFLEXOLOGY FOR SURE! We had the 60 minutes Foot Reflexology... The therapist only barely touched my feet... only put lots of lotion. Very nice person, but.... we went for other reasons besides meeting nice people. The two of us were extremely disappointed with wasting an hour and some $60+ each.... The place VERY clean, professional, and pleasant... unfortunately....

Ki
Review №2

I had a great experience once again at Foot Palace! Briana was an excellent therapist and really focused on those achy joints in my feet! Afterward the session, I used the floating bed and found it to be a great way to relieve the tension in my neck and lower back. Fantastic relaxation!

Ad
Review №3

Everyone is always so nice, helpful, and accommodating. I’ve always had a pleasant experience here, but recently got a massage by Kayla and she was AMAZING!!! One of the best massages I’ve ever had! Everyone that I have seen here seems to work hard and seems happy to be at work… just absolutely friendly. :) A complete RARITY these days, any where you go. Thank you guys for being great and something to always look forward to! :)

Me
Review №4

Great experience from start to finish. I was on a wait list for a Saturday appointment and got a call from the Front Desk around noon offering an appointment with Cynthia. Her kindness and intuitive touch was so healing and relaxing. She helped relieve the pain in my shoulder that had been there for over 2 months. One of the best massages Ive ever had and Ive visited spas all over the world. Much appreciated and excellent value for money!

Sa
Review №5

Had the Unwind Signature service and it was lovely. Started with heavenly scalp massage, feet in warm water, then arms, then feet and leg massage including hot towel. My massage therapist was Tori and she was wonderful!! They played relaxing music and water sounds and there was a range of beverages you could choose from. Would definitely recommend.

A
Review №6

Nice staff, clean facility, and relaxing atmosphere, but the foot massage part was lacking. Not enough pressure on the foot massage to notice that I even received a massage, and my back hurt from sitting so long with no back or leg support. My partner felt the same way too, so wasn’t just me. Nice to try, but probably won’t return.

Sh
Review №7

Wow! I came to the spa for the first time yesterday for the Wind Down treatment Kourtney was paired with me and the experience was even better than I anticipated! She did an excellent job and I will be back, and ask for her!

St
Review №8

Might want to train your staff how to better handle 90 minute sessions. Long story short I had a technician doze off numerous times on my 8/3/24 visit. First time having an issue here but wanted to make you aware of it. Not worth the money spent that’s for sure.

te
Review №9

I came with my daughter with a gift certificate from her. We were scheduled for one hour. We arrived at 1:55... Waited in the waiting room for ten minutes or more then were ushered into our room. We had a nice massage and then abruptly were ushered out .. they began cleaning up as we attempted to get our belongings together.. then stood in line to check out .. We were outside going to our car at 3:03.The form asked if we wanted anything to drink. I wrote in water... No water was ever offered.Hmmm not sure we even got 45 minutes of treatment. And that includes the times that youre left alone with nobody attending you. Not sure if they needed the room quickly... But we really did feel rushed out. In the past we were asked to roll over for a bit of a back massage. We were not offered this at all. There was no subtle returning to our bodies kinda ending... Not the best experience at all.As I sat in the car writing this review, I realized a bunch of the girls that worked there were coming out. So Im guessing 3:00 is when they got off work. So I would suggest not booking the 2:00 appointment if everybody gets off on that shift at 3:00 because they are in a hurry to get out.

Ta
Review №10

OMG. Such a great relaxing experience! The environment is pleasant and soothing. The staff was very personable.

Pa
Review №11

My Mom, sister and I have been to Foot Palace Athens quite a few times and the service has been so-so, but today we pretty much lit $186 on fire. All 3 therapists provided such light pressure that it was incredibly irritating and even uncomfortable. Like they were just applying lotion and petting us. We all asked for firmer pressure a couple times and were ignored, then told at the end by one I dont do firm. At the front desk they said, We dont do deep pressure massage. This is reflexology. Deep pressure is not what we were asking for, and this is NOT reflexology, per their website: Reflexology is a therapeutic method of massage that relieves stress and tension by stimulating pressure points within the hands and feet by alleviating the source of your discomfort. There was zero stimulation of pressure points, just a sensual brushing of my skin - and I was in no mood for THAT. I am curious what kind of training these therapists receive. I really would have guessed it was just 3 college students playing reflexology for fun. Ill not return and will stick to my tried-and-true Treat Your Feet in Atlanta. The prices are better, the space is more relaxing, and the therapists are the real deal.

Je
Review №12

My visit was lovely. I have not been in quite a while as life has been challenging, and I decided to make time for a brief escape. It was calm, quiet, relaxing, and soothing, just as promised. I had a room to myself, and my provider, Monica, was so attentive and professional. This was a splurge for me, but it was worth it.

La
Review №13

Foot Palace is my go to for relaxation and stress relief. I have never had a bad experience and my personal favorite service is the hand, face and ear for 60 mins. The foot packages are wonderful too but I feel the most stress relief from upper body massage! Y’all go enjoy!

Mi
Review №14

Denay was absolutely wonderful. She took her time and I really felt like I was getting 100 of the service. I got the signature unwind and Denay did such good work. Couldn’t recommend any more!!

Sh
Review №15

My husband and I just finished up with our two hour Royal Treatment couples massage, and we are so, so pleased. Cost was $240 before tip and tax. Since it was a couples massage, we had a private room to ourselves. I requested medium firmness and Andrew, my massage therapist, did a fabulous job. My husband requested a firm massage and said Natalia used the perfect amount of pressure. At the beginning, we immediately got a hot mineral foot soak while they started massaging our faces, heads, necks, and shoulders. Husband and I both work on computers a lot, so that was just amazing. Lots of my knots were handles around my shoulders. I’ve had massages before, but never had a foot soak with any, and it really elevated the experience. They stepped out and brought in warm neck wraps and warm cloths to cover our eyes and then massaged our arms and hands for about 30 minutes. Then they removed our feet from the soak and did a foot and leg massage for 30 minutes. I’m almost certain I fell asleep during this part. It was so calm and relaxing. We flipped onto our bellies for the last part for a little more neck and shoulder massage, as well as a little massaging on our backs. I felt so wobbly and nice at the end. I wore a tank top and shorts with sandals, and my husband wore a loose T-shirt, shorts, and house slippers. Lol. I highly recommend for anyone who likes massages, especially if you don’t want to take any clothes off. I fully plan on going back again and also buying as gifts for family. Overall wonderful, relaxing, and delightful experience and atmosphere. Well worth it.

li
Review №16

I always have the best experience. Kayla was my therapist today and met every expectation. She was so personable! I will choose to come here every time!

Ke
Review №17

In the words of my daughter, “delightful”! They got us in the same night. Very professional, very kind, and a great experience! We will be back!

Gr
Review №18

Foot Palace is an absolute MUST in Athens! So affordable with so many options for services! The customer service is always exceptional! My favorite therapists are Sarah and Tori!!!

Es
Review №19

Jaylon was courteous, attentive, and did a great job with my massage. Definitely recommend him if you plan to come here.

cj
Review №20

Came to the Foot Palace with a friend for a Reflexology Foot Massage. I had never been here before and had never had a food massage so I was really looking forward to it.We made an evening appointment and arrived right on time. We only waited about 3 minutes and were taken right back. I chose the one hour massage and was so very glad that I did. You can select from feet and legs massage only or add your shoulders, arms and hands as well. I just chose the shoulders.The therapy room was darkened and there was some relaxing music playing. The chandeliers in there were very nice too. I know that’s a weird thing to mention but they really were lovely. I settled into a comfy lounge chair and the massage therapist put my footies in a warm/hot foot soak. She started working on my shoulders and neck first. It was wonderful, and so very relaxing.When that was done she placed a warm towel over my eyes, reclined my lounge chair and moved to my feet snd legs. For the next 30-40 (guessing) she worked her magic on my feet and calves. She knew all the pressure points and gave them all special attention. Her touch was perfect - not too hard but strong enough to be effective. It was fabulous! I can’t really tell you what all she did; I was too relaxed to take notes. Lol. Plus I’m rather ticklish and it was not a problem. Not once.Let me add- I WILL be back. It was absolutely worth every nickel.Self care is so very important, especially these days and I can’t think of a better way to treat yourself than a visit to the Foot Palace.

Di
Review №21

First time appointment...therapist April was fabulous. The Signature Unwind service is highly recommended. Will be back!!!

As
Review №22

Set up an appointment for a group of us, called due to half of us waking up with the stomach bug and they charged me 1/2 of the total. I was never told that when I booked you couldn’t cancel the service especially in a situation where you can’t help but reschedule. I am disappointed because I was looking forward to going and now I don’t know if I even want to go back because they’re not very understanding.

Ga
Review №23

Cynthia was absolutely AMAZING! From her professionalism, to her skills, to the entire experience, I can’t say enough good things about my Mother’s Day experience.

Sh
Review №24

I went for the hour and half experience for my birthday the other day, Monica was my massage therapist. She was amazing! Also, they had it decorated so cute!!!!!

am
Review №25

I wanted to love this place, the gal on the phone was super kind and sweet. The atmosphere is even really cute. The problem is, I was asked to wait a couple min for my therapist (I got the 60 min signature unwind)..so I was brought back 3-4 min late, ok no big deal of they make that time up...well the therapist had me sit in the chair, which was nice and comfy, and then she disappeared for about 5 minutes...not sure what she was doing exactly other than bringing water in for my feet.... So now it is 10 min past my apt time...and mid way through, she again excused her self and stepped out for another 3-4 min, taking the water bucket back. So she came back again, and finished up...then she cut out 5 min early.. Its like they dont know I have a watch to see all this. So my total reflexology time was maybe 40 min at best. The pressure was super soft (and relaxing) but I prefer more strength. Also, when she did my neck, she literally did one tiny section on each side of my neck for like 30 seconds and that was it. I have had lots of massages, thai massage, reflexology, etc in my day and it was a big disappointment. Spend the extra $20 for an hour massage elsewhere and hopefully you will get the 60 minutes that you pay for and not the 40 minutes I got here.

Ke
Review №26

Absolutely love it here. Jaylon is amazing and I highly recommend his services. Thanks for a very relaxing session.

Sa
Review №27

I’ve been to the Foot Palace many times and I’ve always had a great experience. The staff is nice and professional. I appreciate their excellent service!

Ch
Review №28

Relaxing with great massage therapists! We had an awesome time. I’ll definitely be back.

Be
Review №29

April is the absolute BEST. I came for the first time on Thursday and am already back again on Tuesday. Seriously could not recommend this place or her more!!

Br
Review №30

For the most relaxing experience you have to visit the Foot Palace! I think my husband is hooked now after just one visit. We’ll be back for sure!

He
Review №31

So sad this location is closing. I hope they land somewhere in the same area. The 60 min unwind is a great refresher for only $42.

Am
Review №32

My friends and I have gone here several times in their previous location. We went yesterday to this new location. While it is a nice atmosphere and they’ve added private rooms, we were disappointed in the reduced services. It was $35, now $52. And they did less body massaging than they used to do, it’s more feet now. They no longer do your arms and hands, nor flip over to do your upper back. Note if you go, wear a spaghetti strap top and have your legs bare up to your knees (or pants you can pull up to knees). It is a nice idea for friends to get massages sitting together, simultaneously. Be on time due to the simultaneous nature- everyone gets same massage routine. It is relaxing and they do a good job of that. We were just disappointed in the reduction of quality and huge jump in cost.

Pa
Review №33

Enjoyed ZeroBody experience. Reserved for 20 minutes. Wanted 29 mins more before it was done. Will be adding this to my self care routine.

B
Review №34

I was only looking for a gift card for my son and his wife. The website was a little difficult. So I decided to just call and pay for their services over the phone. 3 stars for their website setup, but my personal experience of their personal and service is much higher than that 5 star service for the Braselton location

Wi
Review №35

I had an okay experience. Thought I was going to get more of a massage, instead she was just basically rubbing lotion all over my feet. It was nice, but there was no pressure.Savannah also seemed to jet out of there as fast as she could once it was close to the end.I saw someone else post they received a shoulder and upper back massage with the royal package but I didnt.Not sure if I would return since all the other reviews say the same thing Ive experienced.

Sh
Review №36

Stopped in from out of town with a friend we both got the unwind package. It was well worth the money. Francis was polite and professional

La
Review №37

Jaylon was awesome! Very attentive, kind and could handle the deep pressure I look for.

T.
Review №38

Very nice place! My masseuse was not the best but it was a very nice experience. This is a nice place to go with friends. Customer service was spot on😊

Ra
Review №39

Never disappoints! Was a great way to relax after a long month of work!

An
Review №40

I have been in Athens for a little over a year I found this place as soon as I moved here. I enjoy everyone! The reflexologist the helpful people at the front desk! I love this place so much

ma
Review №41

I had a great experience! The staff was kind and very helpful.

Sh
Review №42

One of the most relaxing and peaceful hour massages ever. I will definitely return when I am back in Athens. Amazing value!

Ra
Review №43

I got the Unwind service with aromatherapy. They were prompt in bribing me back and getting started. Haley was excellent and I will be booking with her again in the future! Perfect way to de stress for an hour.

Ja
Review №44

I’m glad every one else has had a good experience. Me and my mom went and it really was not great. Since moving to this location I haven’t had a good appt yet. I could clearly tell that my girl was watching her phone as she would stop with her hand on me then start again if she was distracted. We will not be returning to the athens location. Hopefully Braselton is better.

mo
Review №45

This is a great hidden gem of Athens for date night, girls night, or some “me” time. However last time I went their services, prices and quality had drastically changed. I hate there are only a few service options now and they all involve touching your hair and face. The chairs were weathered and cracking, I did not feel like my masseuse was a trained professional, the lights were bright. The overall feel was off. I hope it turns around, have loved going to Foot Palace for years.

As
Review №46

Amazing spa and massage in Athens! Cant beat the price for what you get. I was visiting Athens and stumbled across this treat from a friend. We went together and enjoyed a couples massage. The decor and vibe were perfect, and I walked away centered, feeling like I got more than moneys worth!

Ci
Review №47

I looove visiting the Foot Palace Athens! I would go every week if I could. Cannot say enough good things about Monica and LaRae. They are both awesome!! Dont hesitate, GO!!

Wa
Review №48

STAY AWAY! I used to love this place. The Braselton location is very good, but that Athens location is unprofessional. The receptionist/Manager is very rude. Yes, I was late due to a road block, but it doesnt give anyone the ability to treat me like a child. Me and my friends have spent a lot of money at Foot Palace Braselton location, but now I will have to rethink where I spend my money. A foot spa should be relaxing, but that was not my experience at the Athens location. By way, I received no services and she immediately charged my card. Then said, get out. Extremely disappointed.

Au
Review №49

Ive been multiple times to this location and its been amazing every single time. So relaxing, clean, friendly staff, and smells so good. The front desk is super helpful for any questions I had and the therapists are all very nice and personable. Everytime I get a service, Im always nodding off to sleep. 10/10 Ive recommended this place to all of my friends. I will only go to foot palace.

Am
Review №50

Kaitlyn is a terrible gm. She shows no hospitality & is very condescending and rude. The girls who did our massages however were very nice. I ended up getting bit by a bug during my massage and my lady and the one doing my friends both stopped to help and immediately said they’d go let the manager know even though I wasn’t upset which was so sweet. The gm however couldn’t have cared less and basically said we were lying without even looking as if we were trying to get something for free even though we have already paid by the time it was addressed. Kaitlyns unnecessary rudeness is the only reason we will not return to the Athens location.

Ka
Review №51

Amazing experience and so relaxing! I love coming to this place

Sh
Review №52

I cant recommend this place. Years ago, I had a wonderful one hour experience at the Epps location. Someone gave me a $50 gift card last year. I realized that it expires in a week. I am a full time working single mom and havent had the time nor childcare to go in. I called today and asked if they had anything for the next week (when it expires). The only time that they had was one 30 minute session on Sunday. The card loses half of its value after next week. Make sure that you book your appointment early or you will lose the value of the gift card. I had another friend experience this same thing. I thought that I would be able to get an hour appointment within a week, but apparently not. :(

Sh
Review №53

I used to love this place but nope.... I turned over to get my phone and Im doing a review while he is putting lotion on my feet... thats exactly all it is. I came for a massage and they basically are just rubbing the oil/ lotion on you in an intimately way. I was not relaxed at all. I asked him few times for more pressure and he said ok and I saw no difference. I really wanted it to be better today.

Ha
Review №54

Soooooo bad. I used to love this place- I’ve definitely had a good foot massage here. However, the last two times have been absolutely terrible. I decided to give it another try today. When i made my appointment, i asked for someone who does firm pressure. Then when i got there i filled out my card and selected firm pressure and even wrote a note on the bottom. However…. The pressure was absolutely horrible- it felt like a child playing spa. The pressure was non existent- and felt like she was just rubbing in lotion on me. Honestly so ticklish and uncomfortable. During the massage i requested deeper pressure- nothing changed. I honestly wonder how she got hired? Did she not have to demonstrate that she was able to perform a service? Then, when i left to check out and they asked me how it was, i told them honestly it was terrible - explained that she absolutely does not do firm pressure (wouldn’t even call that light pressure) and they told me “noted” but did nothing about it. Long story short- don’t waste your money- i spent the entire hour wondering how i was going to get out of this. You should just go to massage envy or a real spa.

Fo
Review №55

Excellent service today!!! The front desk staff were so kind and my therapist was just incredible! Couldn’t be more relaxed, just so sad it’s over! Until next time!

St
Review №56

My husband bought me two gift cards for Christmas. I just had a baby a few months ago, so I didn’t treat myself as much last year. I got the gift cards yesterday and quickly booked the appointment today. I booked the same service I always do. A 90 minute foot reflexology appointment (sometimes I do the 60, but I wanted to treat myself). The gentleman who performed the massage was good. He did everything right. I always book this service in particular because it’s a mix of everything, face, shoulders, arms, legs feet, back, etc. That is not what I received. I received a few mins of my neck and shoulders and a very small amount on my hands. Then he went to my feet. I bet he worked over an hour on my feet. Again, he did a good job, but this is not the service I expected to receive.When I was done, like usual, the lady at the front desk asked me how everything went. I said good, but did you change your services? She asked me what I was specifically talking about? I told her that I was used to all of the above being included. She simply answered, no we changed all if our services. I said, you should probably tell people who are usual customers that. All she said was, we changed all if our services on December 1. Again, I said, you should probably tell your customers that. All she said was, that will be $60.I’ve always loved Foot Palace and I have another gift card to use. I don’t feel like this was handled very well. There was no apology. There was nothing to make me feel better. The lady was quick to get me out of there. She wasn’t friendly, she was actually more rude than anything. I am not happy about this.

Mi
Review №57

I love this place. I chose the 60 minute Unwind service, which was exceptionally priced. The front staff was very knowledgeable and helped me choose the appropriate service for my first experience. Everyone I encountered was professional and welcoming- the facility very clean and beautifully put together. Thank you for all of your recommendations- I will be back!

Co
Review №58

The front desk was quite unprofessional, especially in front of a new client. Overall the customer service felt insincere and forced as if I was expected to know the ropes for this place upon arrival. They started my session 5 minutes late then took another 10 minutes getting supplies together. There was probably 5 to 10 more minutes of supply gathering throughout my 90 min session. I understand 90 min is a long time , but the girl legit dosed off, I felt her jump multiple times while rubbing my feet. It also smelled like someone warmed up their burrito in a room nearby, not aromatherapy. Also, just say wine is an additional fee when you list it off with all the other beverages. Its awkward being told its 10 dollars extra when you made it sound complimentary. I was really looking forward to today and was just totally disappointed.

sa
Review №59

The workers are hostile and the owner allows bad attitudes in the workplace. the girl who did my feet was pleasant but the chair was as dirty as her nails!

mi
Review №60

Went with my partner today and had a great time. The lady that helped me was named April and she was super sweet and took in everything i said.My partner however did ask for a firm massage but the lady was very gentle on him. The ambiance was nice! However the noise of them taking away chairs and stuff is a lil annoying.I also didnt enjoy putting my feet in a bucket. The thing they put at the bottom of the bucket really hurt my feet and my feet were also cramped!

Kr
Review №61

The staff is very friendly making sure you are comfortable. I did the unwind package and treated my mother as well. We both had enjoyed the massage and shes already planning her next trip back!

Ch
Review №62

Rushed massage. No connection at all. Felt cold and just blah. Not terrible but definitely left a lot to be desired.

Co
Review №63

Excellent service! Super relaxing atmosphere, calming music, comfortable seating, and Nia was fantastic! She took her time and made sure I was comfortable. We had an appointment and I feel like that is the way to go. Will definitely be back!

Ji
Review №64

I made an appointment online, received my confirmation email, and arrived 10 minutes early as the website instructed for new clients. I was so excited to try this service. Upon arrival, I was informed that the previous client was late, and I could not be taken until half an hour later than my appointment time. I had left work early and planned my schedule around this appointment, so waiting an extra half hour did not work for me. It states numerous places on the website and in the email I received that Your appointment will be honored at your appointment time. We give a 5 minute grace period. However, they choose to honor someone else being 30 minutes late for their appointment, and make me wait an extra 30 minutes. I left without getting any services, and was extremely unhappy with this business.

Er
Review №65

I received a gift certificate for my birthday last year and put off going - I wish I hadnt! It was PERFECT!I made my appointment online 3 days beforehand, checked in a few minutes early and was taken back immediately. The receptionist was polite and friendly, my masseuse Tabitha, was amazing. She asked about pressure, comfort level, and always let me know when she was leaving the space for a warm towel, blanket, etc.I could barely keep my eyes open when I walked out the door and Im already excited to go back again.

Ma
Review №66

The service itself is good. I even believe its an excellent value for a one-hour spa treatment. My problem is with their business ethics. My wife gave me and my daughter a gift certificate for a one hour massage. Due to some life circumstances we were unable to use the certificate for a year. I went in tonight and found that my wife has literally flushed seventy dollars down the toilet, making a donation to the well-being of the Foot Palace. There was no negotiation, there was no apology. I was told all gift cards expire. No, they dont. The thing is, they would have had a repeat customer. I loved the service and I have money. But no thank you, I will not deal with a business that treats its customers as fools and takes their money without delivering service. I will assume they dont need my business.

Ja
Review №67

Arrived 6 minutes prior to my 5:30 appointment, finally got pulled back at 5:35 (I checked because I feel like they have shorted me on time before). The face, head and shoulders massage was basically the same motion up and down my neck the whole time. Then once she finished I checked my phone and it was 5:58... paid $35 plus tip for 23 minute massage. Very disappointed. Save your money and go to an actual massage studio.

El
Review №68

I came here a few weeks ago as part of an employee appreciation day. This was my first time ever being there. There was a group of 8 of us, and we was promptly waited on. Being the first time I ever been there, I was nervous on what to expect. I had Dustin, and his hands were hands of an angel! I got so excited to tell everyone about my experience. I told my mom, and we booked an appointment for today. My mom loved her guy named Rich and I had Natala ( I hoped I spelled it right). We had the best time and I am asking for gift certiciates for Christmas! Definitely a place to recommend! Will be back!

Ma
Review №69

I used to love this place and have been many times, but Im done. In my last visit, I brought my son and this one turns out to be ticklish. The therapist told me that she had to stop the treatment because of this, so he got half a session but we were charged for a full session. I thought she was rather unprofessional (she could have been creative and spend more time on legs, back, head, top of foot instead of under it, etc). but I think she was more eager to get her break.

Le
Review №70

What a disappointment!!! Out of town visit with 2 best friends for a girls day and was really looking forward to my first visit at a Foot Palace. We all scheduled a 60min service WITH APPOINTMENTS the week prior and expected to pay $35 for their 60min service. Allison up front suggested we go with the day away package without discussing the difference in cost. Why would anyone book this package when the add ons are only $9 more. To add, they were running behind and started our visit at 215, promptly ending early at 3pm. Why are we penalized for their inability to efficiently run their business! 15 minutes over charged, paid $70 for 45minutes of service that should have been 60. When we brought this to Allison’s attention she was unapologetic (or lacked sincerity) and overall rude and no customer service. Will not be recommending!

Jo
Review №71

I just had the most incredible massage experi nice of my life!! Mary Jane was my person and she made sure I was comfortable in every way possible and really made me feel right at home! The atmosphere, the friendly service and the actual massage made just made my stressful week 10 times better! I will definitely be coming back and bringing friends! 10/10 would recommend!

Pa
Review №72

I booked an appointment online to get a massage for today at noon under the “make your appointment” tab where it says, and I quote, “we do accept walk-ins but appointments at our location are recommended. Scheduling is flexible, fast and easy. BOOK YOUR APPOINTMENT BELOW or call us at.....TO BOOK MULTIPLE APPOINTMENTS ONLINE, the client must COMPLETE THE ONLINE BOOKING FORM. ONLINE APPOINTMENTS ARE BOOKED FOR ONE CLIENT PER BOOKING FORM.” So, when I was on the way to my noon appointment I called and Thomas answered the phone. He said that he did not see my booked appointment and asked if I made an appointment online to which I said yes. He then told me that “booking appointments online is ONLY a request, not actually booking an appointment”???????? he then told me that he doesn’t have any availability at noon. Of course that doesn’t make any sense, what’s the point of having people “book an appointment online” and “complete the form” for absolutely nothing??? He didn’t try to rectify the situation by figuring out a way to bring a new, and potentially loyal customer, into their “booked appointment” but instead wanted to argue with me. I told him that leading customers to believe that they are booking an appointment online based on the above mentioned quote from their website, was a bad business practice and he immediately raised his voice and talked over me to continuously tell me that “I only made a request”. I just said thank you and hung up on him.This would have been my first visit to the Foot Palace but based on their inability to correctly schedule customers along with their unprofessional “customer service”, they’ve made a terrible first impression and lost what would have been a loyal customer. It doesn’t seem like they get much business with their lack of pictures and videos of past clients to provide more information on their services, but now I see why! Such a shame!In short: don’t bother “booking an appointment online” regardless of what their website says. You’re not actually booking an appointment. Instead, you’re just telling them that you want an appointment and apparently you have to wait for them to contact you to let you know if they will give you that appointment or not. It’s the silliest thing I’ve ever heard!

Ap
Review №73

I just left there and my experience was not great at all. I paid for Day away service which consist of a 30 minute foot rub and 30 minute neck, shoulder, and face rub for $60!!! We got a 15 minute foot rub and maybe a 10 minute face rub and that was it!! They focused more on the add on service which was a foot scrub and foot mud and the rest of the time we just laid there with our feet in the water. They spent most of the time leaving the room gathering the items they needed and then dismissed us at 12:56... $68 gone down the drain. I have never had a bad experience there. I am completely disappointed that we didnt get what we paid for.

Je
Review №74

I had an appointment for 2 weeks. It was a party for 3 people, and I was so excited to go. I got a call an hour before saying that one of their therapists had something come up and they could no longer accommodate all 3 of us. What I didn’t understand is why not just not cancel a party if 1, instead of not accommodate a party of 3?? I am not happy.

Me
Review №75

We wont be going back.Over an hour drive to get there. My Hun booked an appointment and instead of it being in the private room like it was last time, it was in this huge group room which was insanely bizarre and really uncomfortable. We tried to just go with it but were constantly distracted by people coming and going, the sound of dragging furniture every time a new batch of clients went walking past the curtained off areas - open into the main walk area down the middle. No sound proofing. HVAC noise constantly turning off and on. Not relaxing in the slightest.My technician was all over the place. Only did one half of my neck and shoulder areas, didnt even tough my other side - assuming because she totally lost track of time due to her disinterested attitude and lack of desire to be there.Out of courtesy to my Hun who tried his best to plan a nice day out for us on our 16th anniversary, I just tried to work on being quiet and ignoring the litany of disruptions.And then the belligerent group of low end, inconsiderant old ggal group came in. Probably thinking they own the place. Proudly announcing that they are extra and always told they are loud with zero consideration for the huge room of no less than 20 other patrons attempting to have a nice QUIET experience that they are paying money for and taking time to supposedly enjoy.NO ONE said one word to them on the staff.Multiple patrons shooshed them out of pure annoyance and irritation.While I understand that you cant control the behavior of others, your MOST CERTAINLY can train your staff to deal with these situations properly if and when they arise.What made it 1,000 times worse and is the specific reason that we will not be back is how they handled/explained it at the front desk when checking out.They were fully aware of this group of 4 women (not ladies) since they come here all the time and always act like that.I asked why they think it is ok to punish the 20 other patrons by allowing customers of this caliber back and was given a snide comment saying that they would make it right on our next visit.No need. We will never go back and let everyone we know to not waste their time and hard earned money on a business that refuses to support considerate returning clients that know how to be quiet and, instead, allow repetitive offensive behavior from the same clients who have been going there for years ruin it for everyone else.Oh, they were happy to continue serving them alcohol as well which most certainly didnt help shut them up.

Sh
Review №76

This place was AMAZING! My daughter surprised with a gift card here so I was truly taken back when I arrived. Beautiful place, friendly staff, great atmosphere! I received the Day Away package! Reyes was my therapist. He did a wonderful job!! Currently making plans for another visit there next month! Thanks again!!

Re
Review №77

Nia was truly extraordinary. Throughout my delightful 30 minute foot massage, I kept wishing Id gotten the hour! This place is gorgeously luxurious with soft, gentle lighting and soothing music throughout. Everything is clean and comfortable. The staff was professional, welcoming, and friendly. I will absolutely be a repeat customer!

Je
Review №78

I have been to the Foot Palace location in Athens 3 times and have never been disappointed with my service. Ive had a different masseuse each time and all 3 have been wonderful and professional. Its such a relaxing environment and you cant beat the price! Cant wait to go back!

Je
Review №79

I like the ambience. The massage, unwind is a very nice value. I think it is dependent on the person you get. I wanted firm and it was pretty moderate. I could her crepitus coming from their joint and didnt have the heart to ask for more firmness, but nonetheless it was okay. The front people are rude and sarcastic ( both the girl (Courtney)and guy. I could do without their services. If you irritate them you can see their true colors come out. However, I am glad other customers see the same thing I did. Why are they still in the front greeting people?

El
Review №80

Definitely recommend. Customer service from the registration counter in the lobby to the therapists in the massage suite was top notch. Bret was intentional and attentive and didnt seem overly methodical, which was nice. I have a hard time relaxing, and I generally gab nonstop during a massage, but the ambiance here requires repose from the ordinary, and relaxation is pleasantly forced. I will be back.

Al
Review №81

Not worth your money at all. I got a gift card and was expecting it to be so good but the guy spent .25 seconds on my neck and the majority of the time on my feet. It was like a feather going on my neck and feet. Not a real massage. We laid on these uncomfortable chairs fully clothed so he couldn’t even really give me a massage on my back and shoulders. He also ended 5 minutes early and we didn’t even start until 10 minutes late. It was supposed to be a couples massage and we were in a huge room with tons of different chairs. I could go on. Very dissatisfied.

De
Review №82

Yikes!!!! Terrible. Terrible! I asked for firm. I could barely feel it. She asked if the pressure was ok… No! I asked for firm. Nothing changes. I ask 2 more times and give up. The pressure was so light it about drove me crazy. It was like I was the first person she had worked on and I 100% could have done a MUCH better job. It’s sad. They used to be so good. Summer was there at one point - amazing! The last couple of times I’ve been it was awful.

Re
Review №83

I received a $60 gift card in late June 2019. The gift certificate expired in a year. No big deal...at the time. Being a teacher and a coach and a mom, I wasn’t able to use it in the fall. Still no biggie. I’ll use it during spring break. Then we had a pandemic that basically shut down the world at the end of February. My gift certificate expired in the middle of the pandemic, June 2020. Only recently, after receiving my 2nd dose of the vaccine have I felt safe enough to go out and not worry about bringing the virus home to my newborn and toddler. My first excursion out was to The Foot Palace. When I tried to use my gift certificate I was told no way, you have 6 months to use it before it expired. I said but what about the pandemic? Nope. They didn’t budge. Didn’t even offer me percentage off. They were happy enough to take $60 but didn’t honor the certificate that EXPIRED IN THE MIDDLE OF A PANDEMIC. Horrible. Really horrible.

Ch
Review №84

I visited today and was so excited to go. I was sorely disappointed. First, I booked an hour for $60. The hour was eaten into 4x because the lady assigned to me had to keep leaving to get water, then wraps, then hot stones, etc. She was gone a long time, each time. I felt like she only worked on me for 40 minutes at the most. Secondly, her technique was not fluid and slow. She was jerky and kept breaking contact. I couldnt fully relax.I will go for a real massage somewhere else. A wasted $60 plus $10 tip. Ouch.

Ta
Review №85

I sanitized my hands and put my mask on before entering the building as the signs outside say to do so only to be greeted by 3 mask less front desk people. I did not feel safe nor did they take any precautions to cover their faces the time I waited. When asked why they were not wearing a masks, Haley the front desk person became incredibly defensive and aggressive. Saying they had been moving boxes all day even though they were sitting behind the desk, which had a fan pointed at guests, circulating all the air behind the desk into the waiting area. They continued to be rude and passive until my therapist came out to get me. I was so upset I could not relax during my service.I could not believe how rude they were at the front and did not feel safe going nor will I be returning.

Ca
Review №86

The couples massage experience we had was superb! After hearing about Foot Palace from friends, I had to check it out. Their service and the ambiance of this spa was impressive. My husband does hard labor, so this was a treat for him and a great time for me. We will definitely be back for more of their massage magic!

Je
Review №87

Natalia was amazing! Treated myself to a massage for my birthday and I am quite pleased with the service. No chit chat, just straight down to business. If you like firm pressure, request Natalia. You will not be disappointed.

Sh
Review №88

My first experience with Foot Palace was amazing! I am a facial girl but today thanks to Natalia B in Athens I love the MASSAGE she gave me! She has magical hands! She was professional and consistent. Her pressure was perfect. I will return but only for her! Thanks Natalia!Kobi

Al
Review №89

I usually love this place..but this past service was TERRIBLE. Do NOT get any of the packages higher than the normal foot reflexology...such a scam. Had to pay a lot more for their “day away” package and it was literally 2 min of massage then a break.. massage then break, etc. and then they spent about 15min total on the feet and ran a hot rock up and down twice. Definitely not worth the price.Also, would not recommend Jennifer or Samuel. Very inconsistent work (hard on back, way too light on feet) and would go into the back way too many times and would hear laughing and talking back there. Just super unprofessional. Very disappointed.

Wi
Review №90

So where to begin.... First Grace and I were greeted by Thomas who is incredible with people and communicating the services that are available at Foot Palace. When we started to go back to the massage area we were put near door at first and Thomas immediately moved us because he didnt want the noise of the door opening to bother us while we had our therapy session. Grace and I then got Frances and Courtney as our therapist for our journey at foot Palace. and we got the unwind signature service also with some nice rose wine and a sauvignon blanc for me. The entire session was completely amazing and a full serotonin wash for your entire body. I highly recommend on asking for both of these young ladies when you go make sure that you take care of them at the end for your service they deserve just as much as bartenders and waiter and waitresses for their services . We will definitely be back 100%.

Sh
Review №91

I left the Foot Palace feeling both incredibly relaxed and totally invigorated, and I didnt realize I could feel both of those things at the same time! Melly worked on me and did a fantastic job. The staff is professional, the spa is clean, and the $35 hour-long signature treatment is a great value. Ladies: I wore yoga pants, a tank top, and flip flops to my treatment and I was very comfortable. They will work on your face, neck, scalp, arms, hands, shoulders, upper back, calves, and feet during the signature service, and you will soak your feet also. Its best not to wear any jewelry like earrings, rings, necklaces, etc., but I have a nose ring and it was no problem at all. It is so relaxing- I felt better with this treatment than I have at my last few Swedish massages! Stop procrastinating and book your appointment already! I cant wait to go back.

Ki
Review №92

Had a 60 minute massage and left feeling very relaxed. Nou worked out knots in my neck, shoulders, and calves. She took great care of me and didnt rush through. I will definitely go again!

Br
Review №93

I went in today for a 30 minute reflexology foot massage. I had read some bad reviews about booking online - so decided to walk in.Upon arrival I had three massage therapist sitting in the front staring at me- while the guy booking the appointment told me at 5:30 they had no appointments available until 6pm.Instead of booking me an appointment he graciously let me walk out the door instead!!!!Attention Management!!!! You may want to rethink your appointment booker considering he can care less -or at least it appears that way!!!!!Hopefully this is not the manager if so Good LuckIn surviving long term!!!!There are other places to go in the area!!!!

To
Review №94

Learned a hard lesson today with the Foot Palace. I have gone to the Braselton location many times since they have been opened and have always had a good experience. I made an online reservation last Wednesday Jan 6th for a 90 min Head to Toe therapy today at 3 pm which is Jan 15th. No one ever called so I just now called them to find out they could not accommodate my reservation. I told them I had an email confirmation but apparently they are to call you back to confirm your appointment. This never happened so now I have arranged my work and home schedule and have no appointment. The young man who I spoke with did not seem to care as well. I know with all the COVID craziness right now things are different but when I chose to spend my time and my money with your establishment, I deserve at least a phone call to inform me or at least reschedule my appointment.

Ju
Review №95

How disappointing! I usually enjoy my Foot Palace experiences, but I am disappointed today. I brought friends from out of town and had booked three appointments to begin at 2:00 pm. We arrived on time and Allison at the front desk asked us to choose which 60 minute service we would like. I said, oh, just the regular 60 minute service. (Priced at $35). Allison suggested we upgrade to the Day Away service without mentioning pricing. We all settled in for our massages, which were lovely, but they only lasted for 45 minutes, not the full hour. When we got to the check out, we were told our total would be $60. I said, oh, there must have been a miscommunication, we were supposed to have the 60 minute service for $35. Allison said no, you chose to upgrade to the Day Away, which is $60. We paid, and tipped, but this was certainly a manipulative upcharge. Plus tip, we each paid $70 for a 45 minute service, which is ridiculous and not at all as advertised. I am so disappointed that I brought friends to pay more money for less time during our girls weekend.

St
Review №96

I went with 9 of my coworkers to this amazing slice of heaven today. We were treated to 90 minutes of head to toe massages from our amazing boss. We all had previously been to a very large and well known spa a few years ago and loved being pampered but I can honestly say that our visit today was AMAZING!!! My masseuse Christian was the best that I have ever been to. He was so polite, friendly and WHAT A SET OF HANDS! I was massaged, scrubbed, hot stone massaged and relaxed from Head to Toe for the 1st time in too long of a time! Getting a massage can be daunting to some but the fact that he was so respectful of certain areas, informed me of what he was doing, and always made clear to let him know if any of the massage or temperature of the the water or stones were uncomfortable. As one who has experienced the resort spa/massage experience several times, I will tell you my happy head to toes will go back to the Foot Palace!

Cl
Review №97

Both time I have been there the staff have exceeded my expectations. Price is a great value. No hidden up charges. Customers: Turn off you phones and keep quiet.My package was a $35 special they are running. It started with a brief questionnaire: How much pressure you like, do you like lotion, temperature of the water, etc. Then I met my masseuse who greeted me warmly. You go past the big back carved door to a dim light room with relaxing music. A big comfy chair with a foot rest was waiting. They will ask you to remove your shoes. They will offer you a blanket, take the blanket. They bring out a foot bath bucket, there is seaweed in it, dont let it surprise you. They will ensure your comfort by asking if the temperature, pillows, towels, etc are alright. They will rub your shoulders with lotion, this means it may be best to wear clothing that exposes your shoulders or take off your shirt (guys and girls). This is the second reason to take the blanket. Face massage, then shoulders, then arms and hands, legs and feet, then they will pause and ask you to roll over. From there its basically the same again but quicker. The whole massage was an hour not including check in, and setup.Tip is not included I give them cash but you can use your card at checkout.Both times I went the customers were the issue. The first time a lady would not shut up, the staff finally got her to be quiet. The second time a lady did not silence her phone and it rang two separate times.

ka
Review №98

Ive visited this location three times. The first two times were fantastic. This last visit I was taking a friend for her birthday, and unfortunately it was a miss for us. But Im willing to try it again.

Bo
Review №99

Awesome experience! Everyone should incorporate this service into their lifes routine. Its so relaxing and stress relieving. The extraordinary facility and personally caring staff fulfills the experience. They have earned my highest recommendation, which is extremely unusual. Enjoy!!!

Ma
Review №100

I absolutely loved it. The best massage I have ever had. I will definitely be back!!! My therapist was Rebeccak. She was so sweet.I have been here about 4 times but today my experience was the worst. DO NOT go to JUNE!! She was on here phone texting. Also she told me my back was too tight and skipped that area. It does not feel like I have been to the foot palace period. I will not be back for a while

R
Review №101

Oh my goodness, if you havent been here, you are missing out. I usually get the 1 hour foot reflexology massage, but it included face, shoulders, hands, back! It is amazing.. and for the price! You cant beat it. I appreciate the online appointment booking, but for last minute appointments you can also call. They pay attention to any areas that youre having trouble with and are more gentle there. I took my friend and our daughters today and all of the masseuses were great. Have to say Rebekah is amazing, but with as many people as I have suggested go there, not one has had a bad experience. Amazing!

Jo
Review №102

My wife and I were given a gift certificate for two 60 minute foot massage treatments. It was FANTASTIC. Tommy and Nia were recommended to us by our friends who gave us this gift and they were awesome Very thorough, very relaxing, very therapeutic. We will definitely be back and have already decided to bring some friends next time.

Ho
Review №103

Foot Palace absolutely exceeded my expectations! Not only is it very clean, it’s incredibly relaxing and you feel like you’re in a high end spa. Everyone is so nice & helpful. I highly recommend Foot Palace. I will be back every time I am in Athens!

No
Review №104

Update: I received a call and this issue has been resolved. I will return.Thank you for your resolution.I called to make an appointment several months ago and was told by the employee that she wanted to be sure that I knew that since COVID they were not doing the back massage. This is my favorite part and I said that I would wait. I called today to see if I could use by gift card now, since I have been vaccinated and I was told by the rudest man that it had expired. I explained why I had not used it previously was due to COVID. He proceeded to argue with me and finally said, I will honor at 1/2. I told him he had lost a customer and I would also, let my friends know how I was treated. Then he accused me of threatening him. Seriously, I have never had someone in the service industry speak to me it that way. If this is how they treat customers, then I am done. I will spend my money elsewhere.

Qu
Review №105

Love Love Love this place. So relaxing with the dim lights and sounds of water washing up on the beach! With wine or water in hand enjoying a well deserved massage this place is a must go to when you need to relax!

Sl
Review №106

Purchased a gift card for my wife and she loved it . She said staff was lovely, and the massage was the best thing since Tea came for China. Fellows if your reading this great way to show appreciation to your better half.

Re
Review №107

My sister took me this week on my birthday for a one hour foot treatment. About 15 minutes into our treatment we could hear laughing and talking in the back room where the therapists were gathered. I am a licensed esthetician so I know this is not acceptable while treatments are being performed. My therapist was great but the front desk did not show real concern when we told him what happened. We were very disappointed!

Su
Review №108

Always a wonderful, relaxing experience. The staff is wonderful and professional, the facilities are very clean. I leave feeling rejuvenated!

Ly
Review №109

Wow! We did the one hour combination of the feet and shoulders/neck and it was great! I fell asleep too! The set up is very comfortable and clean. Now what was key to me was the reflexology stopped my plantar faciatitis! My only advise it wear a loose shirt with a big neck or a tank top and make sure you can roll up your pants! You don’t want to miss anything! I am dreaming about my return already.

Er
Review №110

Foot Palace is possibly my favorite place in Athens! I have been many times and it is my go-to spot to take out-of-town guests for a treat. Some of them want to move to Athens by the time were done with our treatment, ha. Although I do enjoy sometimes getting more traditional massages at other places around town, I am never fully comfortable or able to relax being undressed in a room alone with a stranger. So the ability to keep my clothes on and have the security of others in the room is a huge bonus for me at Foot Palace. All in all, I cant think of any other way Id prefer to relax or treat myself and Im always looking forward to my next visit to Foot Palace!

Da
Review №111

The massage itself was okay but they snip time off the top and at the end (5 minutes for clean up ) for a thirty minute massage you wind up with only MAYBE 16 minutes of the body part (divided by two) you were hoping to get. The remainder is spent getting settled in chair and a tease of a shoulder and neck massage. 25 minutes total.Probably best to get the hour massage.

Am
Review №112

We called to book 2 spots for a date night. The manager or lack there of..had zero customer service skills.I have always enjoyed going and the people who work in the back are always always wonderful.Unfortunately, we will NOT be back until that manager is gone .

Pa
Review №113

This place is the bomb in every way possible, amazing staff, welcoming atmosphere, quiet and relaxing, and the quality is work twice as much as what u pay, I wish they had a membership because Id sign up immediately. Ask for AMY, her pressure is perfect for deep tissue.

Ki
Review №114

Attention headache and migraine sufferers, this place is amazing! I always do a 30 or 60 minute neck/shoulders/face massage. The back room is dark with soothing music. They provide a blanket during the massage and warm water for your feet if you want it. If youre light sensitive, you may want to bring dark sunglasses and put them on as you leave the back room because the light is very bright in the lobby. A note to management: if you had a migraine/headache specific massage, I would be very appreciative!

Pr
Review №115

Outstanding place! I bought my girlfriend and her mother gift cards for mothers day to the Athens Foot Palace Massage Spa and they told me it was the best Spa experience ever. Staff was very friendly and the massages were great. Awesome gift idea!

Ka
Review №116

The most important thing I’ve always wanted to do in life is become a massage therapist and Ii can finally say I found the job I’ve always wanted. The foot palace is beyond a great place! I enjoy being there till they open until they close. It’s really peaceful and the music is is relaxing because it puts me in a zone not to rush and it helps me concentrate more on the muscles!

ma
Review №117

I went into footpalace at 34 weeks pregnant and Olivia was my therapist for the hour . The experience was just what I was looking for , so relaxing and tranquil, I even fell asleep . Olivia was so so sweet and I highly recommend her ! They took great precautions and kept everything very safe and clean with all of this covid stuff going on

Jo
Review №118

First time at the new location. Wow it looks great. Thomas took care of all the details to make sure our mother daughter night out was wonderful. Can’t wait until the next time there.

Te
Review №119

Speaking from inside the industry, I can say with confidence that this place blows every single spa in Athens out of the water. My expectations were more than exceeded! I highly recommend this amazing business! And its affordable for anyone!! Yay foot palace!

Li
Review №120

Brought my mom here for the Head to Toe 90 minute massage. She absolutely loved it. Beautiful atmosphere, very quiet, peaceful, relaxing. Will be back.

St
Review №121

So, when I was first told by my girlfriend that we were going to have a foot massage... well I was a little creeped out and nervous. Then we arrive at the shopping center and things are looking up. Then we walk inside and... the tall white chairs to the right were impressive. The inside was nice and dark and relaxing. The chandeliers added a certain ambiance, as I was laying there getting the foot massage I imagined this is what it was like in the old Roman spas from B.C. The staff was great! Christian did a great job and I recommend asking for him when you go. The second, most recent time we went, we brought the kiddos, 13 and 16, and they were not at all up for their feet being touched but we made them go. They came out of there that night talking about how great it was for at least 30 minutes. To top it off, when you go your first time you get yourself your own personal head “scratcher/massager” to take home. You know the things that, as my 13 year old describes them, “look like a whisk that was cut open and wax put on the ends”. Recommended Foot Palace to my dad and step mom... they didn’t make an appointment and was not able to get in... I highly recommend an appointment!

Ty
Review №122

Omg! Love what they have done with the new location. Very Professional. Desmen is the therapist to request! Gentle yet if you need a firm massage HE IS THE ONE!! Hes perfect 🙌🏾😊

Wi
Review №123

Sorry, but every time I go I get a little jaded, I like the concept, I just cant relax when its busy. Cant complain about the price though. we had a 4:00 and they didnt get started until 4:20. It is so popular in Athens it is Hard to get an appointment. I think we need another location in Athens.

Ka
Review №124

I was given a gift certificate to here for the best and biggest package they have. 60 minute foot massage, 15 minutes hands and arms, and 15 minutes back and neck. When I first arrived I was blown away with the inside, it was beautifully decorated and the staff was very nice! I arrived at 4:45, 15 minutes early to make sure I got my full hour and a half. They finally took me back at 5:10, 10 minutes after my official appointment started. My masseuse was very nice; however, she went to get water for my feet but by the time she got back and actually started my massage, it was 5:20. As someone who has had 10-15 massages, let me just say this was the WEIRDEST massage ive ever had. Most of the time she was just rubbing or squeezing and not actually massaging and at one point she basically was just shaking my body. During the massage, every 10 minutes or so, she would leave and go to the back for a few minutes, leaving me just sitting there. To top it all off, everyone is in the same room while being massaged. Thats not that big of a deal except for the fact that everytime someone would talk, someone else would go SHHHHH!!!!! (And trust me that happened probably every 2 minutes) When it ended, I looked at the clock and it said 6:37. Basically, she only massaged (aka pressed) my feet for 30 minutes, back for 15 minutes and hands and arms for 15 minutes. Since I was given this as a gift, I wasnt as upset as I would be if I paid $80 for it. I will add that I did tip 20%, as she did complete her service. But overall, I was extremely disappointed by The Foot Palace and probably wont be returning.

Ho
Review №125

I took my girlfriend here as a gift and was astounded at the lack of professionalism. She had a few questions about policies and Thomas was extremely rude to her. Save your money and go somewhere else, who actually treat their customers with respect. We will never be coming back!

La
Review №126

Today I had a unwind massageThis was my first time here and it was definitely Amazing.April was my therapist and she was Amazing Ill be back again 😍

An
Review №127

I was impressed with the professionalism of each staff member. Front desk greets with a smile. It was a breath of fresh air from being at home due to the pandemic and being pregnant, I have to be more cautious with whom Im around.My rep was Desmen, he was polite and alert to my specific needs. I felt relaxed and started to have more sensation in my feet. Its been an overwhelming pregancy. Because, its been a rough time on my feet, Im glad Desmen could help. Tipped him above standard for being a great asset at reducing my pain.Next day at work still feeling better, and recommending the Foot Palace to coworkers.

Yo
Review №128

Awewome.value for the money. Nice atmosphere, great service. Desmond & Haley were great!

Je
Review №129

I absolutely LOVE the Foot Palace! This is the best deal in town. Ask for Jessi, she is incredible and will have you melted by the time you leave. Completely relaxing and well worth every penny.

Ka
Review №130

Ok, for the price, Id say go and try it. You might like it! But I didnt....To start, the room you have your service - one large room, extremely dark, loudish spa music, and a vaguely moist feeling to the air. Kind of cave like.Then the massage - kind of felt like a hodgepodge of techniques, put together randomly. Between the frequent pauses for the therapist to get things and the multiple repositionings, I never really got relaxed. And there was one point that the therapist massaged directly on my spine, which Ive never experienced in a massage. About a half hour after I left, my upper mid-back was hurting and is still hurting three days later.So maybe its just not for everyone. But for the price of two hour-long sessions here you can get a one hour full body massage with a licensed therapist. Which is what Ill be doing from now on.

Ju
Review №131

Best massage ever !!! Best customer service !

Ma
Review №132

Always an amazing experience. Very professional, clean, and ultimately relaxing. Hayley is the best!

Am
Review №133

BUYER BEWARE!!! If for some reason you are unable to confirm your appointment the day before, they will straight up cancel your booking with no warning to the consumer. Unacceptable, bad business practice. Massage service is okay but I would not recommend anybody waste their time with this place.

So
Review №134

Only if I could take my clothes off. This place would get all my money. The massages sitting in a chair Id never think could feel so good. I got the Day Away and couldnt have been more satisfied.

Be
Review №135

I took a chance and went to The Foot Palace and was blown away by my experience. It is a beautiful space and from the beginning to the end it was first class. Best $35 Ive ever spent!

Ki
Review №136

Friendly and professional service. I thoroughly enjoyed my visit. My tech named Summer did her thang!!!! Please give her a raise 🤑. Thank you Summer for an amazing foot massage and I Ill see you on my birthday!

Al
Review №137

I absolutely love this place. Rusty is by far the BEST and everyone is always super friendly. I bring all of my guest that come in town to this place... it’s a must! Thanks for always providing me with a great experience!

Ka
Review №138

Got a wonderful foot massage in Jan 2021. I felt very safe going during the pandemic. Everything was clean and everyone wore masks. Thank you, I will be back.

Kr
Review №139

My go to for some zen! I got Arika last time and LOVED the experience! Ask for her!

Ni
Review №140

April was absolutely amazing! I will forever recommend this amazing establishment to anyone who will listen!

Ca
Review №141

Peaceful, professional, and very skilled. I go for an Unwind twice a month and it helps me immensely.

D'
Review №142

I booked an appt here about a week in advance and never got a confirmation call to confirm the appt, so I called and tried to confirm before my appt and they said someone tried to reach out to me twice, I told them I never got a call. I tried to explain that to the receptionist who was very rude, so I just ended the call and will go elsewhere. Poor customer service at its best!

Sa
Review №143

Appointment at 4pm did not get started until 15 after, finished at 4:55. Time distribution was all wrong, if you pay for 60 mins you should get 60 mins not 40-45 mins. Disappointed as this is the 3rd time this has happened to me here, shame on me.

Ka
Review №144

Everything was good, but we definitely felt rushed and we were the only ones in there.

De
Review №145

Great place to relax. I work here and also get services time to time. Absolutely love it

Sc
Review №146

This place is so much more than a foot massage. It’s a great gift for anyone in your life. The atmosphere is so relaxing.

Ru
Review №147

Had a great experience here. Definitely recommend visiting a few times to find your favorite masseuse.

Ch
Review №148

This was my go to place for a massage. But I went in last week & found out that they just changed their service on the Unwind… they no longer massage your neck or shoulders which is what I always need😱 So disappointed🤦🏻‍♀️😱

Br
Review №149

My husband and I went to the foot palace for our date night and it was amazing!!! Will definitely be back!!! Thank you Summer for my awesome massage and experience we will definitely be back!!

Ni
Review №150

So relaxing! Had such a hard time staying awake. And very very good prices too

Jo
Review №151

Natalia did such an amazing job, I didn’t want to leave! Very relaxing & I will definitely be back!

Jo
Review №152

Looooove this place. I visit about once per month (or when I just cant take it anymore!) and always leave relaxed and refreshed. Great options to choose from, and the reflexologists are very attentive & accommodating to my preferences. Cant recommend this place enough!!!

B
Review №153

First time going and it was really nice! The ambience was relaxing and the people were very sweet. I will return and maybe try something new.

Pe
Review №154

The massage was great given by Rusty but the rule that you have to keep shirt on is ridiculous.I like to be comfortable and be able to relax while getting a massage and I will never return for another massage so think twice about getting a massage at this location.

Ta
Review №155

It was my first time and not my last ,its wonderful, and the girl Haley did a great job

La
Review №156

Absolutely wonderful! Such a unique spa experience... convenient & economical. I plan on incorporating this in to my schedule on a regular basis. I HIGHLY recommend!

Li
Review №157

This was my first visi but definitely not my last visit!EVERYTHING was FABULOUS! DO YOURSELF A FAVOR and go to the Foot Palace! .Rebecca my reflexologist was very kind and courteous .

Su
Review №158

Wasnt impressed. Definitely did not feel like these were trained massage therapist. Wont be back. Had high hopes.

Ma
Review №159

All I can say is WOW. Best place to relax and enjoy some me time.

B.
Review №160

I had a relaxing and re-energizing experience at Foot Palace. The place looked fabulous and the staff was incredibly attentive! I will definitely be a repeat customer!

ge
Review №161

Had my first visit today. Great relaxing atmosphere. Caylor gave a wonderful massage. Will definitely be back!

Br
Review №162

I’ve been going here for over 2 years now a few times out the year (especially on my birthday) ! I love it. Clean environment & nice staff.

An
Review №163

Amazing staff and experience every time I’ve visited! Great price so be sure to leave a generous tip!

Sh
Review №164

This is my favorite place to go to relax! The massages are absolutely fantastic. I’ve been several times and I’ve never been disappointed!

Su
Review №165

It is always an enjoyable experience. Mia is amazing. It is a wonderful way to treat yourself or give a gift certificate to a friend.

Ta
Review №166

Every time I have had the pleasure of receiving service from FPM was a wonderful experience! From the ambiance to the massage,a must visit ...

Tr
Review №167

Best place ever! My masseuse was awesome and I WILL be going back again:) Very clean and relaxing environment!!

Th
Review №168

Who flies into Athens, GA and the first place they want to go is to Foot Palace Reflexology? Yep....me.

Al
Review №169

Amazing! The environment was very relaxing and the service was extremely professional and courteous. Definitely will be going back again very soon!

Br
Review №170

So enjoy this place!

ta
Review №171

I thoroughly enjoyed the experience. Im definitely going back.

Li
Review №172

Amazing experience. Staff was very kind and professional, the space was really well thought out. Will be visiting regularly!

jo
Review №173

Sooo relaxing. Worth every penny! Staff is very professional. I am recommending Foot Palace to friends and co-workers.

Ke
Review №174

This was such an amazing experience! Went with a group of co workers and it was seriously the best massage!!

Ch
Review №175

This was my first time here and it was PHENOMENAL😍 Emily and Misty were great! Definitely coming back!!

He
Review №176

I always have a great experience. Friendly staff and they are very respectful of appointment times. Nia is amazing!

Je
Review №177

It really seems like the Foot Palace in Braselton really struggles, but I’m here to tell you that the Athens Foot Palace is absolutely phenomenal!!!

Lo
Review №178

The best way to spend time and money for yourself!! Very inexpensive, and you definitely get your moneys worth. I recommend that you get a session per month.

Ph
Review №179

Best place weve ever got a massage!!!

An
Review №180

Great environment, very professional, amazing prices. Amy was incredible! Will definitely be back!

Cr
Review №181

My wife loves it. That’s all that matters.

Re
Review №182

Wonderful! I visit Athens twice a year and always make sure I make time for the foot palace.

La
Review №183

It’s was so relaxing for my first time and I will be back

Le
Review №184

Great, relaxing massage. Highly recommend. Wish I could visit every day!

Ra
Review №185

This place has a sandwich board outside advertising for business.you go inside and all of a sudden theyre booked.its not the first time Ive tried this place and then told the same answer.I guess theyre selective on their clientele.

Ki
Review №186

Had a great foot session with Titus. Love the atmosphere and space. Im hooked and will be back soon.

Al
Review №187

The decor is impressive, from the shandeliers to the gold wall paper. Great place for quick & easy relaxation!

Ka
Review №188

This is my favorite treat yo self! Ive been a least a dozen times, and never had a bad experience.

De
Review №189

Great experience ,best kept secret for sure,Brent did awesome job!!!I wouldve given 7 stars ,Recommending everyone have the experience !!!Great

Tr
Review №190

So soothing and relaxing everyone there was very friendly had the best massage ever

Sa
Review №191

The front office staff are extremely rude,in particular the female. I wont be back and neither will my daughter.

Co
Review №192

Sooooo relaxing! Nia is a great massage therapist. Everyone is very nice and accommodating.

Da
Review №193

Fantastic place very nice and clean good attention and extraordinary service keep going and God 🙏 all

De
Review №194

Des will have you so relaxed, that you will be swept away by her magical hands. I highly recommend her.

Ti
Review №195

Absolutely loved it!! I highly recommend it. I had massage therapist Crystal.

Di
Review №196

If you havent been to the foot palace you need to go I love this place.

Mi
Review №197

Love this place! So relaxing.

Mi
Review №198

AMAZING!!! I wish I could go more often. Definitely a treat!

We
Review №199

Prices are reasonable and all massage therapists were professional and very polite.

Information
49 Photos
199 Comments
4 Rating
  • Address:196 Alps Rd Ste 31, Athens, GA 30606, United States
  • Site:https://www.yourfootpalace.com/
  • Phone:+1 706-521-5290
Categories
Working hours
  • Monday:10 AM–8 PM
  • Tuesday:10 AM–8 PM
  • Wednesday:10 AM–8 PM
  • Thursday:10 AM–8 PM
  • Friday:9 AM–9 PM
  • Saturday:9 AM–9 PM
  • Sunday:11 AM–7 PM
From the business
  • Identifies as women-owned:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Planning
  • Appointment required:Yes
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations