Massage Envy

By far the worst massage ME I’ve ever encountered. The manager was very rude and condescending not only to me but her employees as well. She did not compromise at all. Kaylin and Tanya were exceptional employees and Tanya did a great job as my masseuse. Kaylin also was wonderful in assisting me with my questions until his manager unprofessionally asked him to leave while talking to me. My first experience at this location was uncomfortable for my birthday. Someone had gifted me a massage for my birthday for an hour. The massage was 30 minutes and the manager was very very rude. She almost did not allow me to get the massage I will never come back here and I go to Taco Hills for a better customer service experience.

Joseph is great! I typically get a deep tissue massage with him. He always asks prior to the massage what I want to focus on and makes sure the pressure is ok during the massage. He is very professional and I’d recommend him to anyone!

The staff upfront were helpful and gave a warm first time greeting. The tech that provided service to me wasn’t as warm or inviting. Although her skills were good, I would prefer another tech for my next visit.

Lauren was great as always! She is the only reason I keep my membership. Truly a specialist when it comes to skin care.

Amber did an amazing job with her massage. She is one of the best! At the end of my message she didn’t bring me water. That’s the only recommendation. Other than that, she was great! The right pressure that put me to sleep!

The overall staff was very helpful and professional. My esthetician, Stephanie amazing, she takes her time and work to ensure you have a great relaxing facial experience.

Beaunita has anointed hands. She is extremely in tune with what’s needed for my body, based on her high level of knowledge about the inner workings of the physical body. She’s definitely the GOAT!(greatest of all times)

I had a wonderful experience at Massage Envy in Buckhead Station. Was greeted by Beaunita who was very friendly and professional. She was very thorough and employed different techniques to focus on my problem areas. Felt great afterwards and I will definitely return to see Beaunita.

Oliver was one of the best massage therapist that I’ve encountered. His professionalism was top tier, his questions and concerns of the body was on point and his draping skills is the best one yet. Not many therapist knows about MS, but Oliver did and it made me even more relaxed and comfortable. If you’re ever in the Buckhead Loop area and need a massage, ask for Oliver.

Excellent service. Lauren is EXCELLENT; been using her for years for my facials now. Laneisha is also great! Front desk personnel are all nice. I would highly recommend.

I had Brock as my masseuse and received a facial with Lauren. They were both great and super skilled! Thank you both for your care and expertise!

I have been seeing Amber B for YEARS! I tried 3-5 different massage therapists until I found Amber and havent tried anyone else since. She is very attentive and provides a relaxing experience. By far, the best massage therapist I have every had! 10/10 recommend!

Massage Envy is nothing really to envy. I believe their massage therapist are professional but lack a personable environment. It feels more like a corporate chain massage without any uniqueness or speciality. If you are new to massages this might be a decent place to start but personally I prefer many of the hotels and high end Thai or Asian massage facilities in and around Atlanta. They give you a sense like you are transported into a different environment free from cares or worries of the day

Amber is a great massage therapist. I have had multiple massages from her over the past 6 months. She listens to what kind of pressure you prefer and it is always a pleasant experience.

Lauren has great knowledge about skin anf heat process works best. She recommended a moisturizer when I asked. Ive seen her for the past few years and will continue.

I love coming here. My favorite massage therapists are jordan and Joseph. They are good at their craft and I always feel better once I leave.

Stephanie did an amazing job. I loved my facial. My skin is glowing.

I was really tight and stressed before coming in for my session. Jordan performed excellent service. I prefer firm to deep pressure and his delivered pressure was spot on! Thanks Jordan I will be back!

Love Love Love Amber B! Been seeing her for years and she’s such a down to earth person and a great therapist. I always enjoy my sessions with her and can’t wait to come back!

Experience was fine however my partner and I both went in for a massage at 4. He was able to be attended to immediately yet I didnt get tended to until 4:15 yet both of our services ended at 5 so I only got a 45 min session instead of an hour. Also after speaking with my partner even tho we both asked for a firm massage it sounded like his was a bit more involved than mine. His massage included stretches, having his arms and legs pulled whereas mine was just a light back massage and leg massage. Therapist was very nice and polite tho.

Amber B was great. Enjoyed my experience at Massage Envy yesterday. I would recommend her.

Firstly, Monique is one of the best receptionists Ive ever experienced in my life. She was professional, kind , knowledgeable, attentive, and overall very hospitable.Secondly, Joseph was phenomenal as a masseuse. I have no other words besides bravo.

Wow , the best massage ever from Angie, Brock, and the best facial from Lauren. The managers, super sweet and nice I love this place. The customer service is great and the service is always top-tier.

Massage was ok. My massage therapist did not give me my full hour massage. We began at 1:07 & she ended at 1:54.

I feel 1000% better after Angie worked on my upper body. She is highly skilled and prescriptive in her execution.

Jordan is now my go to masseuse!Jordan is very thorough! I’ve had lots of massage sessions but this one was the absolute best!

Good luck trying to get anyone to pick up the phone to book appointments or make changes with one. You could leave them multiple messages to cancel an appointment and they’ll never cancel it and charge you anyway. Trash customer service.

Brandon is an elbow master! I have tight shoulders and neck and he always knows how to loosen everything up—better than my chiropractor!

I have had hundreds of massages and sade was by far the best therapist! Will be seeing her again.

Oliver is amazing! I have problems with my neck, back, and hips (54 yr old). He keeps me going. I can tell if it’s been more than 2 or 2.5 weeks since a massage bc I’m so stiff. Highly recommend!

Amber is excellent! She applies the right amount of [deep] pressure and expertly gets to all the right pain points!

I like this massage envy because they have a tea room and great staff. Brandon and Joseph are my go to therapists here for a consistently amazing massage!

Laneisha is an expert in skin! I trust her completely with both my and my son”s skin health.

Went in on July 5, 2024 - Horrible customer service, the two women at front desk were rude and unwelcoming, asked 0 follow up questions, didn’t offer to reschedule, and at the end stood there like mutes after I had spoken. Will not be coming back

Angie is a very skilled therapist. She finds and addresses every issue that is ailing you. she is a true professional.

Joseph @ the Buckhead Loop location of Massage Envy is awesome! He listens to your concerns and works hard to address the problem areas during the session.

Thrilled with my massage with Amber B! I came in with a ton of pain in my hip and neck. She customized my massage to my needs, listened to where I needed the most help and adjusted along the way. Her deep tissue massage is the best Ive ever had but she will also go light wherever needed.

My facial was wonderful! So good I fell asleep and woke myself up snoring 😅. But that just goes to show how relaxed I was. Jnaye did a great job with my facial and was very helpful with answering any questions I had about my skin and what I may need to do with a regimen going forward. I will definitely be back for future treatments!

Moved to Atlanta in December 22. I wasnt sure if I would continue my membership with Massage Envy because I didnt want to go through the process of finding a therapist that I liked. Luckily, Saadia was the first to give me my massage. Needless to say, I didnt have to look further. I see her regularly for a 90 min massage. She is absolutely fantastic. I highly recommend her if you are looking for a therapeutic massage.

Saudia is an excellent therapist. She listens well and gives advice when asked. The front desk employees change often and need to be trained on social skills and how to give a warm welcome to clients coming in. They need to be trained to smile, and say “Welcome to Massage Envy and We are glad you are here!”Also to have eye contact and speak up when talking with clients. They need to clearly understand the important role they play as they are the first contact that clients have when they walk through that door. Front office staff can make or break a business. They need the same training in dealing with clients on the phone. I would rate the trains and performance of the front office staff as poor. The therapists and the clients deserve better service than what is being delivered,

Terrible place due to the very rude and incompetent people that administer the place. Too sad because the staff providing the services are excellent. Avoid this nightmare by taking your business somewhere else. I cancelled in person my membership last month and they charge AGAIN this month my credit card. I took time today and went again to sort things out and a very rude and condescinding female named Monique without-a-last-name (as she refused to give it to me), insisted in explainig to me how memberships work!! When I refused to hear such nonsense, she had the audacity to ask me to leave. I was willing to forget the $75 dollars since they need to steal them from me instead of honestly earning their money, but now, they will definitely be hearing from my lawyers.

Absolutely fantastic experience! The therapist, Joseph was highly skilled and attentive to my needs. I came in with full body pain as I was in a car accident and after the session, I felt a significant improvement. The ambiance was soothing, and the staff was friendly and professional. Ill definitely be returning for more sessions. Highly recommended!

Amber B is a fantastic massage therapist! Ive had the best massages of my life with her. She is attentive, professional, and meets your needs every time.

Front of house needs an attitude check. Great service once brought into the back, but the front? Nah. Was not welcomed or anything, was rudely told what to do and none of my questions got answered, instead I was rudely dismissed. I visited a few weeks ago, so I dont know if anything has changed since, but thats all. Wont be back.

Joseph is a very thorough and competent masseuse. The consummate professional. Highly recommended.

A Very big shout out to Joseph on my prenatal massage it was such a relaxing and relieving experience. I’ve already book my next session!

I like the fact that he is knowledgeable in his field and helps you understand things you may be doing that is causing muscle tightness, shortness etc. And gives guidance on how to correct that so when you come in next time if followed should show some relief.Thanks Oliver for being a great masseuse

I totally enjoyed my experience at Massage Envy! The facility was very nice and clean! My massage therapist Dimitri has gifted hands and made me feel very comfortable!

Tanya listed to my concerns and really focused on the areas that needed the most attention!

Skimp you on your time. I requested a 90 minute facial and I got maybe 70 minutes

Brandon was an amazing massage therapist. He really helped me to relax.

Stay far away!! They fraudulently charge your card. I sent my daughter here with a gift card. She gave them the gift card, but they still charged for the session while taking the gift card. After we noticed the issue, after multiple calls and e-mails and even stopping in, they still will not reverse the charge and say we have to e-mail the manager, and there is never a manager on site, and the manager also never responds to e-mails. This place needs to be shut down. I will be filing a Better Business Bureau complaint and calling corporate. I have never in my life dealt with anything this egregious ever.

Joseph is great! I told him my issues and how I liked my massage and he followed through perfectly! Enjoyed it so much! Thanks!

We had an excellent experience at this location. We both have memberships with this chain and when we travel we usually try to set up couples massages if we can. We called pretty last minute (think day before) and werent sure wed even be able to schedule anything. We were lucky and there was a cancellation and we were able to get squeezed in for hour long sessions.We showed up at our scheduled times and were warmly greeted by the front staff who checked us in digitally on their tablets. We were soon after greeted by our massage therapists and taken back to a shared couples room. Our local location doesnt have a couples room so this was a great surprise!The sessions were great and we both really liked our therapists. They worked sections we specified needed help and they used the type of pressure requested. Hubs prefers a more relaxing massage, I prefer a deep tissue massage.Overall: AHappy to have found this location close to our hotel and they were great working us into a good time slot. Very relaxing sessions!

My go to massage location - the staff has always been really friendly and accommodating. Joseph has been great these past years.

I really like the massages Jordan gives me. I’m a fan😊

I don’t know how i didn’t read the reviews before i go lol that’s my fault! But i went for a facial, they were very friendly and nice however my facial wasn’t good i really wanted to like it but i don’t! I express to the aesthetician my biggest concern were extraction, and that i have white heads all over my face forehead and cheeks, she only did my nose and chin, i went to the car and had to take the white head out myself, for all that i could have stayed home and did it myself. That’s ok thou i just won’t go back.

Joseph is attentive to issues and offers additional helpful tips where applicable. Very professional and visits are always a helpful experience.

Oliver, in Buckhead, has helped me recover from major tissue and muscle damage caused by a horrific 5-car accident that left me with a torn labrum, sympathetic nerve damage, dislocated jaw and chronic muscle spasms. He is amazing and I am so grateful to have him as my thearpist.

Great location, not too busy and the staff were friendly and accommodating. I will definitely be back.

Joseph was great! Attentive, focused, friendly, and thorough!

I’ll begin with the positive aspects of this location. My masseuse, Ruth, was very good! Pleasant to chat with and very professional. The location always seemed clean and was conveniently located.For the past year, they have not had enough help. There is never a manager or owner on hand….never. The receptionists are usually cordial and driving there , in person, is about the only way to make an appointment. They do not answer their phones and their computer system never has any appointments available, probably from blocking time for new customers, as opposed to finding appointments for paying customers. I made 3 tries to make an appointment on their AWFUL computer program, then called and had to leave a message. 48 hours later I received a return call and made the appointment, but when I showed up today (on time) the doors were locked. Several minutes later one of the therapists let me in asking if I needed to wait inside? Then she went on to tell me she was the only one there and I did not have an appointment. Thinking I may have confused the dates, I asked if she could look up when the appointment was supposed to be. She said no, she couldn’t do that and I would have to call the manager…what manager leaves a storefront unattended and locked during business hours? After 4 years of being a loyal customer, it’s become apparent that they do not value regular clients, only new relationships.I understand that this industry was hurt badly by the poor handling of Covid by our many governments. I also understand that they can’t get decent help because of the entitlement problems of the working public in Atlanta. It’s also the lack of consistent management and oversight of across the board quality control. Pitiful and no longer worth paying for the privilege of NOT having access to the services they have sold.

I feel like a new person after my massage with Oliver. He has such a deep understanding of anatomy and knows just where to work to relieve the tightness and tension that is causing me pain.

Wonderful experience! This was my first time at a Massage Envy and I loved my massage therapist Shirley. She was very friendly, tentative to my needs, and she gave a very good, firm massage. If deep tissue is what you need, she is the one to get. She has years of experience and is as nice as can be. The rest of the front desk staff was very friendly and accomodating as well. For such a last minute visit, I couldnt be happier!

This location is a freaking disaster. Theyre rude, clueless, and condescending. Most of the locations Ive been involved with give you a reminder call. My daughter has been going to this location for convenience purposes. She was scheduled for an appointment today at 5:00. They called her at 5:40 to ask if she was coming. I realize that we as adults we should be responsible and keep up with our appointments, however other massage offices, and doctors offices, etc always make reminder calls. We are both members who have monthly fees deducted and have been with Massage Envy for quite a while. Their Manager is a POS with a chip on her shoulder and she basically told my daughter that they are keeping the fee which is deducted automatically from my credit card and she loses this months massage. Their front desk cant even do their job right much less add in a phone call reminder. So much for customer service and trying to keep customers with monthly memberships happy. I am definitely looking for another massage company and and canceling our monthly membership. I feel torn because the location that I go to in Marietta does not do business that way. I could understand if this was a habitual practice to continually no-show but thats not the case.

The communication is poor. Called the day before to confirm, I didnt answer so they canceled. I have a monthly membership from a spa out of state. I go in to find out my reservation was canceled and that it was policy. I worked with the manager to see if I could come back. I was next on a call back list and they never called online shoes an available appointment.Based on the interaction I would not go back. However the massage from the prior month was great. They definitely know how to make you feel unwelcome, and they do no care about your needs. Over book, make customers upset.

I had a great massage and when I was checking out the front desk offered me a $40 membership rate instead of the $60 intro price. So, I signed up because I was told there was no cancellation fee and that it will just be to $40 and I can cancel at any time. Then when I called to cancel I was told I was to email them, so I did. I got a phone call from the manager saying that I will be charged $60 the intro price because I cancelled three days later (of course this was never disclosed when I was signing up). I Advised her that I will not be paying the $60 because that’s not what I was told. I was told it would be $40 no matter if I kept it or cancelled it. So, instead of them just being cordial about it I got nothing but attitude. So I will not be going back to this location. I feel that they need to be upfront and honest with their customers instead of trying to sell something knowing that its something else. It’s sad that they will argue down to the bone about something that one of their representatives told you. So, if you plan on joining membership and getting the $40 membership rate please be aware if you cancel you will be charge that initial $60 fee if you do not plan on take keeping it. Again I will not be going back to this location.

The massages are great in every way.Love the community & support.I had a monthly membership for several years.The massages were great. and front office desk for check in are great.However, have some concerns. I cancelled in January for several reasons and now have had three months in a row of them debiting my account, and reversing the charge.I contacted them directly 4+ times, filed a claim with BBB and FTC for the fact that they can not succeed in removing all my financial and account information from their system. I am now filing this review.I called three months in a row with no owner calling, no manager, and no one taking care of this situation.For all this hassle and time wasted you would think someone would have done something (and several emails) with a multi million dollar business that is national.It seems they changed systems and failed to test proper data transfers.Lessons learned.

Earlier this month I called to cancel an appointment before the 24 hour cutoff, and the person I talked to confirmed it was cancelled. The next day I got a nasty call about missing my appointment and was informed I would be charged for it. I told her I did what I was supposed to do and as such shouldnt be penalized for their employees mistake. Also told her to have the manager call me the next day to discuss, but -spoiler alert- I never got a call back. I wont be returning to this location unless they refund the credit they stole from me.

Excellent place to enjoy a deep tissue massage. The waiting Area & treatment room was very clean. The massage therapist was very attentive and focused on the areas we discussed prior to the start of the massage

Joshua is the absolute best with his hands! I have gotten the hot stones treatment here several times. The second time, I arrived 10 mins early but didnt get into the room until 5 mins after my appointment. Small inconvenience here but the service is great.

Dimitri was great. And not the typical cookie cutter massage you often get at places like Massage Envy.

I had a great massage here but the massage time was about 10-15 minutes shorter than what I paid for, even accounting for the initial setup. Accidentally left my id there and didn’t think to ask for it after coming out of a massage. So I came by later in the day during their posted hours and they were closed over an hour before their advertised close time. It’s not the end of the world but definitely less than professional.

Really great customer service, easy to get an appointment and top quality massages and facials. I highly recommend this location!Crystal is top notch at skincare and facials. Highly knowledgeable and doesn’t try to sell you things you don’t need. I’ve been to her twice now and my skin is glowing, already booked my next appointment!Edit: I got a massage by Brandon, the shorter blonde Brandon, and I specifically said my backside area should be excluded, yet he gave me a 50 min butt cheek massage. I literately didn’t even know what to say. I shouldn’t have let it happen, but I was so tired from work I almost didn’t care. My friends got a good laugh out of it, but this is just straight up creepy and not acceptable, he stepped over the line and he should not have focused a massage on a body part I asked to be excluded. Whatever you do, don’t book with Brandon. There is a Brandon who used to work there who is awesome and does lymphatic massages, but this is not him. Stay away.Also, the last massage Therapist I had about a month prior massaged the wrong shoulder once I told her I pulled something on the other side. I tried to correct her, but nope, she kept going on the wrong side. Waste of time.Seems like the quality is declining, which is the issue with most other massage envy’s around the country.If you want an awkward 45 min butt massage, ask for Brandon (not talking about the tall thin Brandon).

I went by the location to cancel Membership because I relocated. They informed me I had to cancel via email. I did that but wasnt given any specifics. I emailed them requesting cancelation. They replied a day later asking for my phone number to cancel Membership. Of course I didnt see email. They charged me for another month and wont refund me money. The problem is why not just type in my name since I gave it to you in the email and why do I have to email and cancel when I was standing directly where the email was going. I dont like gimmicks when it comes to my money. It was a simple request which now cost them a customer. Its not much to them Im sure but its everything to me. Buyer please beware of businesses like these.

So clearly the complaints about this particular Massage Envy, get the same response, and directed to a Facebook site. If this location is your first experience, it will forever taint your impression of this company. Just so happens, this was the straw that broke the 🐫 back. Since moving to this state in 2018, Ive had far too many bad experiences with reputable companies. Empire Carpet did not live up to their standards, extremely poor workmanship, MAACO is the all time worst paint job EVER, now Massage Envy. The absolute worst thing is, when you call their corporate number, they either lie about a manager contacting you, or you are sent in circles until you give up. Thats 3 strikes, Im out.

Jocelyn was great! She gave the best deep tissue massage Ive ever had.

Sade is an excellent therapist. Great deep tissue massage. Front desk was friendly and space clean

People working at the front desk need more training. They wont look you in the eye, say hello or thank you. This is the 3rd time my partner and I go for a massage as regular members of Massage Envy and every time we have to repeat our information and wait for them to find our reservations which is very unprofessional and a little bit stressing just before you get a massage. Please take the time to better train your personal.

I like that Jordan listen to me and was very attentive to what I needed.

The facility scheduled my guest and me for a couples massage although I NEVER requested such a massage. This faux pas was very embarrassing.  Additionally, the massage started 8 minutes late but ended right on time.In the front desk workers zeal to sell a membership, he overbilled for the massage. I specifically told him that I did not want the membership and was trying to pay for the services before my guest finished dressing and came out to the lobby. But due to the workers mistake, the entire overbilling fiasco unfolded right in front of my guest. Again, embarrassing.I was told that the entire amount for the massage had been credited back to my account. The manager further requested that I inform her once the refund was reflected on my account so that she could re-run it for the correct amount.The next day the manager sent an email where she essentially threatened to run my card again for the correct amount of the services even though no refund had reflected on my account. In other words, I was going to be charged twice for the same services.I responded to the managers email and told her that the incorrect charge had not been refunded and had actually gone from pending to posted.After sending that email, I called the next morning. I spoke to a different brand manager that confirmed that the incorrect charge had never been credited back to my account.Given the many errors surrounding this one visit, I felt compelled to contact the headquarters about the situation.Finally my account was righted and management offered me 2 $50 massages as recompense. As you can imagine, I have not taken them up on this offer.

Watch out if you buy gift certificates for someone.Last Christmas December of 2018 I went in to this Massage Envy location to buy my girlfriend a 90 minute massage and when I went to purchase the card they were running a $75 special on 90 minutes. My girlfriend decided to redeem the massage before this Thanksgiving 2019 in which she had an enjoyable session with “Tarzan”. When she went to check out, the person at the desk told my girlfriend that she owed $15 more towards the massage certificate as “ it was only purchased for $75 and the fee is $90”. My girlfriend tried to argue the fact that the card said 90 minutes and it was paid for so it didn’t matter what they are saying.So after a couple of minutes going back and fourth she went ahead and paid the $15 which was funds she intended to use as a tip for “Tarzan”. So basically they did not honor what I initially paid for the gift certificate.That is bad business and is actually cheating the customer. If they had a problem with what was paid for the gift certificate, then they should of honored it and dealt with it on their end.I hope the manager or even better the owner gives the $15 to “Tarzan “ and corrects the employee who did this.

I have been coming to see Amber for over three years now. Hands down the best for deep tissue massage and so polite!😊

Very knowledgeable and created a good experience.

Each location is a separate franchise. So theyre not consistent from one to another. Also Ive been trying to put my membership on freeze for 2 weeks and they never call back. Think of it as the Walmart of Massage

I was visiting Atlanta for a few days and having horrible middle back pain. It was making my trip here miserable. I called this location to see if they were accepting any walk in customers ASAP. I was able to get an appointment 45 minutes later with David. He was GREAT at massaging my back and easing the pain. Thank you!

Great experience at Buckhead Loop location. Dimitri is the best!! I have seen numerous massage therapists over the past several years from a car accident and none of them were as thorough as Dimitri. Highly recommend!

Wonderful staff, excellent massage.

Awful, went in for a couples massage to use my free encahncement, did not get enhancement and still was charged for full price. Also Rudy is one of the worst massage therapist I’ve ever been with. Elbow and Forearm the whole time. Using her hand on my feet was like a 5 year old doing it.Update: After talking to the Manager, Casey, I have found that this place as no respect for Active Duty soldiers and is only here to milk money from its customers regardless of the issue.

GO SEE SHIRLEY. Being in the business, I have had many & many massages. While traveling through Atlanta, I had a massage with Shirley & she is ABSOLUTELY amazing. Incredibly talented & I wish she lived in Florida, I would see her weekly!

Been going to Joseph for 2+ years. Definitely a professional and such a vibe!

Customer service is a sham- They make promises they dont keep. Ive cancelled my membership and non-renewed 7 times. They keep promising I wont get charged but IVE BEEN CHARGED $60 FOR 6 EXTRA MONTHS AND I HAVENT EVEN GONE. They wont give my money back. First it was a system glitch in February. If I could sue these scammers I would.

This place is terrible!!!! Do NOT go here!!! The massages are awful. They ask you for a debit card so they can charge your card random amounts every month. I’ve called and called and called and Tl was told this would be fixed months ago. They are still charging my card $120 a month for a service I NEVER signed up for. They never answer the phone at the Buckhead Loop location. This place is a SCAM!!!!

This is the worse Massage Envy in Atlanta. None of the staff know what how to navigate their system. They have the worse customer Service, they wont let me speak to a manager, and they dont pick up the phone.

My massage therapist Nykea Smart was amazing and hit every spot that was tense and gave great advice

I won’t return or recommend this location.I scheduled a service to redeem a gift card,as well as another ME promotional card,only to be told my gift card didn’t have any funds and the promotional card almost didn’t apply due to the users error.The main issue was how the manager(who was called and was communicating via speaker phone)and the receptionist handle the situation.The receptionist was evidently new and didn’t know how to operate the system,but proceeded to speak to me as if I was ignorant or oblivious to what he was saying.Tone,body language,everything.I left feeling like my intelligence was very insulted.We’re handling the situation via corporate.

My first time at this location. It was a great facial I will definitely come again.

Joseph at the Buckhead Loop location is an absolute rock star!!Good place, good prices, good therapists, nothing special tho.

Saadia is fantastic! She always finds all my pain points and works them out!

Listened to my concerns and addressed the issues I had. Great massage!

I ordered the advertised showing on this picture and thecashier said the price is only for 1. I was hungry so I said ok. while I was eating I kept on looking at the sign and finally before leaving I ask to speak to the manager and told her that they are running a false advertisement. I told her what the cashier had told me and she goes, you have to ask for it. I think even a 3rd grader can read what this sign means.Be careful if ever you go to this location.

Professional, knowledgeable, and great esthetician.

My therapist was very professional and pleasant, and focused on key areas, as requested

One of the best massages I’ve ever had. Nykea is a treasure!

Very good

I have gotten good service here but one time I had to cancel. Not only did they charge me the full price but the charged me for the aromatherapy too!

Oliver is one of the best for sure. I always request him.

Sade was a wonderful massage therapist! Very relaxing!

A day later and I still feel great! I’m heading to workout, feeling so much better.

They never EVER answer the phone! Whats the point of being a member if we cant even talk to a person? Massages overall are good but very disappointed at the lack of customer service. Answer the phone!

The best massage I have had in a long time!!!

Therapist was not well trained

Excellent massage. Very good with her hands.

First massage and I was très nervous. Jocelyn did a great job. Ill definitely go back.

I had a wonderfull time, my body felt soooo good, when they were done, Im going back next week, dis place is the best.

Poor service from front desk. Waited 10 mins to be taken back for massage . They deducted the time from my massage.

Oliver has fantasy technical massage skills!

Joseph is great

Great customer service and my massage with Joseph was great!!!

Sades technique and her disposition were AMAZING!!!!!!!!

Great great great I love massage wish I could have one every single day

Brian was amazing

Sade was excellent listens very well

Brandon was wonderful!!!

Half did job. Will not be back. First and last time.

Amazing

They are amazing. Service is always great so is the staff.

Great experience

Oliver was just amazing

Nykea is consistently amazing!

Werent open during advertised operating hours and never called back from a Vmail left ....even the next day!

Good value franchise massage chain. Reliable and affordable.

Joey deserves 100 stars and so does the staff!

I loved my massage experience here!

Massage Envy offers amazing services at a great rate.

Fantastic session - thanks!

Great massage with Nykea

Very good massage.

I cannot tell you enough how much I love this place great great great

Great massage therapist local and convenient

Excellent service. Ask for Katura.

They always remember me and treat me well

Loved Saddia!

Oliver is excellent

Grrreeeatttt service Ill be back buckhead...

Kristin was amazing

Great experience

Amazing!

Great customer service and therapists !!!!

JNAYE AMAZINGGGGGG

Get a massage with Shirley!

Attentive and friendly environment

Joseph is AWESOME!

Loved it!

David is the best!

Excellent

Joey is fantastic

McDonalds of massage.

Great service

Angie is amazing!!!!!

Great place

Massages are

Joseph paid attention to what I needed and delivered. He is very good

Great place