Leslie was running the shop on the day I visited and was really knowledgeable about the products they sold. The store was very clean, well lit, and a great place to buy all of your tobacco products. They have a wide variety of products that are very suitable for your needs. I highly recommend this store and look forward to shopping here again.
Got way more than what I was looking for! Lennie was so helpful and knowledgeable! Great customer service! And their incense smells so good!
Laura was very knowledgeable . Great customer service. Quality bud. And overall a Great smoke shop
I left a review a few years ago but I wanted to leave another because of Alisa or Lis (I hope Im spelling it right)! I was having a bad day and she made me happy to have came in. I hope shes there every time I purchase!-Asa
Lura was such an amazing help!!! She was amazing to talk to! And definitely works hard to keep customers satisfied!!!
The variety here is just as stellar as the customer service!!! So much exclusive items that’s not accessible ANYWHERE else in the area! Omg they have infused puddings!!! You need something for anxiety; they got you, something for mellow but functioning energy; they got you!!! I could go on, but go see for yourself!!! You’ll thank me laters!!!
Just came from there, YALL, ITS BANGING!!! THEY STOCK IS FRESH!! AND THEY PRICES IS GOOD!! LENNIE ID THE ONE TO TALK TO! DEFINITELY GOING BACK!! 😁
Outstanding service! The staff was knowledgeable and kind, elevating my experience. Really appreciated the thoughtful guidance. A must-visit for top-notch help. Big thanks to the amazing team!
I always have a great experience when I come here. Im not sure if her name, but the girl with the glasses who’s in here when I come is always so sweet and friendly!! Highly recommend this shop!!
Lennie was very helpful. His service was professional and friendly and the products are amazing!!
1st time not bad at all will purchase again and the staff was great with loads of info Need the web site up and running however I took the word of a staff member with out seeing the products and made a purchased overall it was Great THANKS
Lennie was amazing, able to answer all questions I had and customer service was off the charts!!
Always a great experience every visit. I’ve became a regular at the Wheeler Rd location. All the employees are very knowledgeable and willing to go the extra mile. Had the opportunity to meet the owner, Great Guy! If you haven’t tried their gummies yet your missing out!
Great customer service, very nice people. Effective products at fair prices and they even do prizes sometimes! Alyssa, i think her name is, explained all the different types of effects that weed does well so that even newcomers to smoking like me could understand. Highly recommended.
I LOVE THIS PLACE THE PRODUCTS ARE GREAT A1 FLOWER THE BEST GUMMIES YOU WILL EVER FIND NO AFTER TASTE FAST ACTING LASTING UP TO 24 HOURS GREAT STAFF
Ms. Alyssa is wonderful. Very knowledgeable on all products being sold. She recommended the new Tyson disposable. I purchased the frozen peach and passion Pom. I just tried the frozen peach and it is awesome! Every time I come into this location on wheeler road all the employees are always so kind and helpful. I highly recommend them!
This is my favorite Vape shop, Great products, fast service, and always friendly.
Great store and I love all their products and staff !!!!
WAY WAY WAY OVERPRICED I have had the same experience as many others. Ahmed who owns the business seems to not be an honest man so be careful on what you purchase. He will tell you what you want to hear, like, “ I will settle up with you after I come back from 6 weeks away, so please run my business and I promise I will take care of you when I return”. He returned and now ignores me and refuses to settle his account with me. Please be careful and not as trusting as I was.
Spent OVER $1300 in products with Ahmed. 1 of the hookahs was not purchased so we accepted one that was given to us that is allegedly “authentic” from Egypt. That’s fine.2 of them were not the right products at all, he stated he would replace them and get the correct products but they wouldn’t be in before he left to go back to Morocco to get married. We purchased these hookahs back in March/April for my business. I’m still waiting to get them replaced. He has been avoiding all contact from my husband and I.I recently caught him at one of their locations and he sent his employee Titus , out to lie and tell me that he was NOT in the building. (I initially had an interaction with Titis last week,Giving him my contact info for Ahmed to contact me since I was not able to be told whether or not the contact info I had was up to date).Titus offered to call Ahmed, only for him to answer the phone from the back of the store. Despite me seeing and KNOWING what his vehicle looked like and it being parked on the premises. Ahmed gaslit me the entire conversation. He acted like he didn’t remember me or know what I needed. Despite me not only constantly calling, texting and stopping by the wheeler road location to give TITUS my information the week before. Refused to come from the back of the store to speak with me, despite me being able to hear him talking on the phone to me from the back of the store.Ahmed hung up the phone on me because I “wouldn’t let him speak” despite giving him ample opportunity to do so over the last few months. He also recommended that I leave my concerns with Titus to get them rectified. In which I declined because I have already provided Ahmed this information multiple times via text.I offer this, either this can be rectified or again we can go to court.I don’t mind flooding all pages with this review. And using my large platforms to spread the word of why you should NOT spend your money here!Update: He has blocked my number to keep me from following up. I will be reporting to BBB! Hope this was worth it!
Amanda was so great and helpful. I absolutely love the vibes here! And the owner is outstanding, his knowledge abt the products is top tier! So much thought and patience into what he does. I’ll be recommending all my friends to this place!!!
Best smoke shop in Augusta this far! Even though they are new they are above excellent! Jocelyn and Kira showed me the best customer service and took all the time needed to give me all the information on their products. I’m such an indecisive person but they made my decision making pretty fun! I will be back! PRICES ARE GREAT, QUALITY PRODUCTS, OUTSTANDING CUSTOMER SERVICE
Alyssa was informative and helped make my decision a lot easier since I wasn’t sure on what I really wanted. Also set ne up for the loyalty program . 😎😎😎
Love that Ahmet and Jocelyn are soEducated on all the products and take time to chat with me. Best $$$, customer service and products. The cream has helped with my knee pain. Always a fantastic / educational experience. Check out Nubes Altas, you will love the ambiance and the people🥰
I came here a few weeks ago and the vibe was different than what I got last night. Weeks ago, I was met with a young lady working who seemed as if she was high, but it seemed like I was a bother to her enjoying the day. Anyway, last night completely changed that outlook. This was a new young lady working that I’ve never met, but she was so kind and made sure I had all the information I wanted and needed about the products. I came in just to search and look at the store as I’m from out of town, but loved it. I’ll definitely be traveling from Greenville, SC to shop at this store from now on. The best part is I felt welcome from the time I walked in. It’s something about being acknowledged when you walk in. I forgot the young ladies name, but she is definitely someone they need to keep!
Great place decent prices.
I started coming here and the crew feel like instant friends. Last night I got to meet the owner for the first time. Hes super kind super understanding. All of them talk to me and help me find what I need. This is a great place.
Super nice store and really nice people! Loved coming in and talking to the people working very helpful and knowledgeable!
Alyssa was fantastic and made my experience extremely pleasant. She was knowledgeable and answered all my questions! Thank you so much for a great experience!
Leslie was so freaking awesome! Super knowledgeable about everything in the store and made the experience so easy! I would definitely recommend coming by and checking out their deals!
This is my favorite place to come & get my vape & CBD/THC products. Ahmed & Alyssa are so helpful with everything. HIGHLY recommend.
I went for the first time today and the workers are super knowledgeable, friendly and helpful. I hate that I didn’t get their names, but the girl in the Billie Eilish shirt today was awesome! The points system and specials they have throughout the week are really cool, too. Will definitely be back! 😁
I would highly recommend Nubes Atlas to all of my friends and family! I have never had a bad experience in all of my times of going into their shop. ALL staff is highly knowledgeable about what they’re selling and the uses of their products!! I absolutely love dropping in to grab my new vapes!!
Riding along wheller it is easy to miss this hidden treasure. When you enter the standing humidor full cigars is the back drop to the lounge area. Accompanied by counter- culture apparel the lounge area gives way to a myriad of smoking appartus. The even carry flower i almost called usps and had my address changed to my new home. Surrounded by fast food places this head shop is next to both interstate directions. HIGHLY RECOMMEND
Went to this store and was so pleasantly surprised.. Ahmed and Leslie were awesome ... Definitely stop by. If I could give them 6 stars I wouldTR
Store has a very friendly atmosphere and vibe. The owner was very informative and knowledgeable about the products. Made me feel secured and welcomed. Definitely coming back!!
Its easy to see why this place is rated 5 stars. Superior selection, incredible and knowledgeable staff, convenient location and hours...talk about having it all! Shopping here could not be a better experience. If only it was like this everywhere.
This store is high standard and has an excellent selection of products. Good customer service.
I love the customer service and they knowledge she had of the products. Will definitely shop again!!!!
The staff here is hands down so wonderful. They have an incredible selection. Rachel and Jocelyn are so helpful and have amazing energy. Ill be coming here for a long time :)
Kinda disappointed, won’t be shopping here again. I bought a vape and within an hour it stopped working. I will say the young lady Kira that works there is amazing. Talk to her if you shop here. I don’t recommend anyone work here, and I feel bad for those that do. From what I have seen the owner is sleazy and likes to screw people over. Not a good way to run a business.
Absolutely amazing service and the best products I’ve ever had. I definitely recommend the gummies.
I love coming here. The employees are very knowledgeable about the products and always help me when I’m searching for what I need. I have a herniated disc in back, and the lotion and gummies really do it for me. 10/10 love this place. I come weekly!!
As soon as I walked in I was greeted. Very friendly environment. Rachel was very cool and knew exactly what she was talking about. Can’t wait to come back to purchase more!
I love this store, the Ambience, the selection of products…. Not to mention Ahmed the owner who is fantastic and very good at helping you decide which products fit your needs the best. If he doesn’t have it, he can make it.
Beth was wonderful at helping us get the right product and her knowledge was beyond helpful! We will definitely be back to browse even more products! Thank you for the wonderful 5 star service
Great customer service! Great products! Love the energy and great conversations! Any questions you have will be well explained, every employee knows their information on all products!
Bought a hookah today for the first time, they were very helpful and informative. Titus was awesome!
We were recommended this place by a friend and were very pleasantly surprised! They have a drive thru and Jocelyn was very helpful. She helped us get the most for our money and the product was awesome. 10/10 would reccomend
Definitely have a loyal customer out of me. This place is amazing, and they are very knowledgeable about their products. I’d check them out!
Beth the salesperson was really helpful and very nice! She told us bout the products and definitely had what we needed! I would recommend this store!
They have a great variety of items that can help soothe out your evening. This store never lets me down.
TRUSTED PLACE...TRUSTED PEOPLE. I LOVE IT!!!
Ahmed, the store owner was amazing at explaining customer needs and explaining new products that intrigued our minds. Very educational and helpful! Really recommend.
Good people. Nice and helpful!
Thank you Stone I learned a lot, you were very knowledgeable about the product and Im a happy camper
This shop is amazing Jocelyn and Peach Baby is amazing! Ahmed is like family to us! Very informative on all products and is definitely stands behind his products!!!! Do yourself a favor and stop by!!!
Always great products and great service.. Alyssa is always very helpful an knowledgeable of the products they sale
Owner of the store is very friendly and he gives lots of good information when you’re curious about anything, I’ll definitely come back there and be a long term customer.
Came in last week they had an amazing female associate behind the counter, she really knows her products and helped find what I needed! Best shop in town!
Great customer service! Matt and Hunter are super helpful and friendly! Will be a repeat customer
This place is great. I went in with my mother a few days ago and left with a gram. It was hybrid and amazing. she was also very informative as well. Today, I brought my husband. I had to get my hands on some.more of the hybrid I bought. Its really calming but yet makes me focus. She educated my husband and I more. We left with some Medusa vapes, gummies and an infused body butter made by a Harvard graduate geared for pain. I kid you not, its instant and boy is it relieving. It also helps anxiety and picking your fingers. By rubbing it in my hands, it keeps them calm and chill. This isnt just a headshop, this is a great shop with quality smokes and aids.
The best place. The best prices. Theee BEST CUSTOMER SERVICE!!! Always get me in + out with my needs !! Never left w/o making a purchase!
This shop has great products and a very friendly staff to help with your questions! I will definitely be coming back.
Friendly staff. Very knowledgeable and will answer any questions you may have. Great customer service.
We love the shop sandra was helpful and the in house products are amazing. shes the best legally i walked out on top of the world
Amazing experience I love the manager there who works and makes prerolls
Love Nubes Atlas! Super convenient and they have my clear elf bars! Leslie is so sweet!
Very very friendly customer service, all products involving edibles and Delta-8 products are made in house, and the owner who makes them is either in store ready to answer any questions regarding Delta-8, THC, and anything related to how that interacts with a person! Highly recommend for anyone in Augusta if you enjoy any Delta-8 products!
There is never any product here and they always have new people working. No one is there long and they don’t even know the products. It must be a bad place to work
I love coming here. Everyone is so very informative here. I can spend a good 30 minutes in here learning and asking questions. Great prices. This is the only place I come.
Very informative and friendly staff! Amazing products will most definitely will be coming back!! -Jessica s
Great service. great people. had everything i needed. very organized. i had the best experience at this store. will definitely be returning.
Best selection in town. Super convenient and all the workers I’ve interacted with are awesome! New favorite place
Sooo y’all ARE NOT GONNA BELIEVE THIS PLACE .. I only came here to get a vape .. and I came back in the same at and Joseline upselled me Beth and Rachel and the owner Ahmed aka Ed is the best !! Some don’t want the minimum thc flower but it’s good prices on everything great customer service and you GUYS HAVE TO COME AND TRY IT FR IT FOR REAL HE IS A REAL DR AND DOES HIS RESEARCH.. I’ve already done came back to the store and everything .. MUST TRY MUST TRY I even had my mom try and guess what I have high blood pressure and work for a very stressful company . In two days my Bp is lowered and I’ve had the best day at work in 2 yrs .. y’all come jump on the train I promise you won’t regret it..!! THANKS YALL ‼️‼️‼️
An absolutely amazing shop! Great customer service, very friendly. Will definitely be returning!
The staff is super friendly and knowledgeable. They have the highest quality merchandise. I recommend this place to everyone.
Very nice establishment. everyone there (especially rachel) is very kind and helpful. 11/10 would certainly recommend, they even help me pick out what vape i want !!!
First time here at Nubes Altas! Rachel is very helpful and knowledgeable of Everything in the shop literally! Thanks for your great service!
Great customer service, always have the best experience!!
Awesome shop!! Amazing customer service, best deals in town for the best quality: I’ve been to a lot of smoke shops and this have the top tier delta, DBD, etc products!!!
Such an amazing staff! very educating and engaging. the products are astounding and high quality. 10/10 :)
Isaac was detailed with my hundred annoying questions. Fantastic store!! Great options!!
This is by far the best smoke shop! Excellent customer service!! And they are very knowledgeable of their products. Been coming here for about 2 months.
Stopped by looking for something specific - they not only had exactly what I needed but the associates were so kind and incredibly helpful!!
Overall, its not even a place worth stopping in
They always have what I’m looking for and more, the staff is super friendly! Definitely my go to for all my smoking needs😍
Ahmed was very informative…came in after work and learned a lot and had a great experience ! Will definitely be back
Cool ppl awesome service excellent vape
Everyone here is so nice and welcoming! I come here all the time. Rachel is the best person I ever met.
Alyssa and Titus were amazing and the products are fantastic.
This girl Rachel that works there recommended that I try these gummies her boss made and I was feeling so high the entire day. Went to sleep woke up, I was still high… it was amazing. Definitely worth a try.
Kimani was amazing! Best associate I’ve came across!!! Highly recommend
They were so nice and are able to explain everything to you if you have questions. I love them.
Very nice selection of items, excellent employees. Recommending to others without a doubt.
This place was awesome! Had everything I need. And amazing customer service!!!
First time here, from out of town. Guy was real helpful and knowledgeable of the products. Would definitely recommend
The store is clean they got sum fire ahh bongs and gummies and jellow shots etc. Recommend 10/10
Love Ahmet and Jocelyn always takes time to educate me on their products and what works best for me. 🥰 Jeannie Flanagan❤️
This is literally the BEST smoke shop in AUGUSTA HANDS DOWN. THE OWNER IS VERY FRIENDLY AND A PEOPLES PERSON. THE WORKERS ARE THE BOMB. COULDNT BE BETTER. YA BETTER GET HIP TO THIS SHOP. From the gummies to the flowers, it’s 10/10. It helps with pain, anexity, stress, better sleep pattern
Awesome customer service! you can buy all sorts of smokeable items you can’t go wrong you are gonna wanna keep coming back!
Rachel was so nice and professional. Very helpful and definitely made me wanna come back.
Customer service is amazing and the flower is exquisite.
This shop Is very unique and a lot of their products are handcrafted and they only deal in exclusive items. This place can have all my money.
He is extremely knowledgeable and willing to answer any questions you may have. Definitely going to start coming here more often. Also trying the gummies he makes.
Jahmeria was very professional & helped me find the product I was looking for ! Very nice shop .
The staff here are amazing they know what they were talking about and the store itself has great prices!
Great customer service, tons of options to choose from, and chill atmosphere. Highly recommend this shop.
Great staff! So welcoming and kind. Has great knowledge! Highly suggest going!
The service at this place was great! Cashier was knowledgeable on everything and I like their shisha flavors. Looking forward to when the hookah lounge opens up!
Lennin Williams is the best
Great smoke shop has everything you’ll need!
Great experience and customer service! I’ve been shopping here since they first opened
Very friendly staff who are well informed on their products.
Very knowledgeable on each product, customer service out the roof. Love this Shop
Owner was extremely sweet & thoughtful! Very welcoming environment! Can’t wait to come back.
They are like family in there! Leslie is amazing and so knowledgeable! Highly reccomend!
Great service! Very informative. Definitely coming back. Hidden gem in Augusta
Great store !!
Super Nice & knowledgeable! Great selection and great prices! Check them out.
Great customer service from Alyssa😁. I will be returning due to her.
Great experience with the owner and helping assist with inquires! Best high quality gummies and carts I’ve had thus far in Augusta!
This place is awesome!! They have unique options to choose from….the staff is knowledgeable and friendly :)
Everybody is super friendly and on top of everything! They got some awesome deals.
The gummies taste like gummies, the products actually do what they say, and the vibe is incredible. 👍
Excellent staff very knowledgeable about their products and very friendly. I recommend any and everyone to come herr
Really great atmosphere and chill vibes.Great customer service highly recommend!!
First time coming here and I was amazed by the prices and stuff that I was shown I’d definitely suggest coming here!!
Excellent store the sales reps are fantastic especially Leslie great people skills
This is literally my favorite store! Great gummies and amazing prices on hookah items. Support awesome people
Kind, knowledgeable, and courteous staff! In a class of their own. Excellent choices and great products. My number #1 shop for vape and tobacco products in the area.
Jahmeria was so professional and helpful. Great customer service!!
No matter what you’re gonna find something you like. Large selection and great prices. Definitely not going anywhere else
A great selection and various options the girl up front was very helpful and helping me find what I want
Very nice owner and working to make the vape shop a cool hangout. The prices are solid on vapes and even D8 carts so I like this place a lot. This is my new go to vape shop forsure.
The staff here are great and friendly and always down to talk to you and help out. Definitely love coming here.👍🏻👍🏻👍🏻
Great place wonderful service and great conversation 100/10 definitely stop by and shop
Absolutely amazing. Friendly employees, knowledgeable. LGBTQ+ supporters, I will be coming back more often.
Beth is an absolutely amazing worker!! She’s so sweet and was very helpful 😁
Great place for a startup. The best thing is they have Delta 8 infused drinks. I can never find this product anywhere.
I come here in here all the time and always get great service. Definitely i favorite smoke shop in Augusta!
I WILL NOT support this store anymore. ran under very dirty unprofessional management. pay your employee for her labor!! She bought the store so much business and you won’t pay her!
Very knowledgeable. Nice guy. He will let you know what you’re buying before you buy it to make sure you like it.
Excellent customer care beautiful as well as very cool products. I recommend
Loveeee this place. Workers are great and friendly. Love the homemade snacks and interesting drink selection
Great customer service! Great products! Great vibe! Definitely will be back
Awesome brand new store! Don’t go anywhere else it’s not worth it
Alyssa was very helpful in finding exactly what I needed.
Amazing customer service and amazing products ! I’m definitely a loyalcustomer now
Very friendly staff and knowledgeable..Definitely will return
Very professional and helpful. Always willing to tell you about new products.
Jocelyn was amazing! Super knowledgeable and showed me everything! Gummies are a must try!!!
Love the store very knowledgeable
Great place! Best products around hands down!!
Love the friendly atmosphere and the most caring customer service five stars always
Rachel is great and very helpful! A lot of great products and merchandise in here.
I had a great time here at your place 😊 it is awesome
Great shop with helpful staff! Never had an issue with any products from here!
The customer service is great and they have a wide selection of things!!
Always an easy and great experience. Alyssa is a gem!
Love this store and the owner. Loyal customer here! Best smoke shop in Augusta!
I love this store and high quality products and friendly people there....
This company has the best customer service and everything good here come try it!
Absolutely great people and great products. Definitely recommend.
Second time here and its really amazing. Everyone is super nice and helpful :)
Love this place! Always so kind and helpful!
Rachel is the best person I’ve ever met go check the shop out!!
Nubes Altas has good deals for all your tobacco or any smoking needs ! I 10/10 recommend them !
Great people and reasonably priced, would definitely recommend!
Awesome place!! Great products!! Better than any of product in the CSRA!!
Amazing shop! Love the customer service, very helpful
I love it here they take care of everything I need and is very knowledgeable about any info I need to know
These guys are awesome they have everything and will get what they dont have for you.
Beth at the counter is super nice and very helpful. Totally would recommend. Very nice environment.
Katlyn was great!! And as always, they had a great variety of vapes and accessories!!
The puddings were phenomenal. Never seen infused pudding before! Gotta try it
If you speak spanish it’s the place to be ya tu sabeeee great customer service as well
Great store with knowledge staff and awesome selection. Definitely is my new smoke shop.
Awesome place to go for all your needs, super unique, but has everything you need
Very knowledgeable! Very helpful! Prices on everything matched Amazon prices!
Great store with a lot to offer to be so new, a wide variety of vapes, cigars, bings, etc…plus the service is A1
Great service and great products!!! Y’all have to come shop here!!
I love this place. Great service and really nice staff!!