Bushwick Smoke Shop

388 Troutman St, Brooklyn, NY 11237, United States
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Bushwick Smoke Shop
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An
Review №1

Saeed was great to meet 👍🏻 and the store was huge!! It was very bright and had everything you need!

Al
Review №2

Extensive Cigar Choices, well maintained humidor, great prices, highly recommend anyone.

Ge
Review №3

Best Smokeshop in Brooklyn. Amazing Cigar room with Humidor. Recommended to everyone!!

Be
Review №4

Amazing Cigar shop . Anwar and team treat all customers like family , have great cigars , very hospitable , and great prices . I highly recommend . My go to daily spot

I.
Review №5

Friendly and helpful staff. They seem to have almost every type of smoking or vapor product you can think of with a wide range of variety. Very spacious and good selection of options for smoking connoisseurs.

Sy
Review №6

The best smoke shop in bushwick! Saeed is extremely helpful! Would give more than five stars if possible!

Ru
Review №7

Excellent store, great cigars, great humidor, great selections...one if the best places in Brooklyn

I
Review №8

One of the best selections of cigar in BK. Decently priced. My top 2 favorite smoke they had. Couldn’t believe it most BS smoke shops don’t even carry Padrons. Was surprised when I first walked in and saw hookah’s all over was gunna walk right out. Definitely surprised and pleased. Definitely be back there.

Ma
Review №9

Excellent selection and service. Wonderful shop. Highly recommend!!!!

cb
Review №10

Best smoke shop in Brooklyn , amazing walk in humidor ! Would recommend to anyone

Mi
Review №11

For a smoker of 15 years I fell in love with the glass work & his salesmanship. One love

he
Review №12

Cigars are dry. I asked to use the hole puncher for a Cigar I purchased from them and the cigar cracked when I punched the hole. I asked to replace it and was told no and I should be careful! Don’t waste your time.Update: I was there as there are no other cigar shops in the area. Spent 50 dollars. Told the worker about my past experience. He told me I shouldn’t do that because they get in trouble. He then insulted me with a three dollar lighter despite the fact that I requested a report cigar.

Ke
Review №13

Great cigar room/selection and the owner is incredibly helpful

br
Review №14

Great experience, super nice guy that helped us!

J
Review №15

Be careful you buy anything here sometimes the dude try to charge you extra or more than you think you are buying he happened to me twice

Ca
Review №16

Great staff! They have a wide and affordable range of CBD products and that’s important for me since it’s my medication. Great hidden gem in Bushwick. “CBD is a life for a life.” —Farheen

Da
Review №17

Lie about their prices. Have been there twice for juul pods and got charged 50% different prices each time. Don’t believe the cost stickers as they upcharge you at the counter.

Ho
Review №18

Amazing place and very friendly helpful staff!

Jo
Review №19

Beware! I bought an Airbar Box vape and it was fake. It was odd that the guy who sold me this vape asked me to try it in-store first. Im assuming theyve ran into problems selling this product before, thats why he asked me to try it in store, but I was in a rush and left. After the first 3 pulls the tip started burning every time I inhaled. Then I got zapped. I went back and asked kindly for a refund and they refused. They wanted me to take another one. I didnt want to take a replacement out of fear that it will have the same issue. I then found out that many merchants are selling fake Airbars. I sill dont understand why they refused to give me a refund. Thankfully, I paid with card and was able to call my credit card company and cancel the transaction. Shame on this place.Update after reply.It was your store, I have the correct address.If you claim you sell original products, why not just refund me and take it up with the supplier. BTW I forgot to mention that I did try to scan the QR code and it didnt work. This is another reason why I knew this was a fake product. Why couldnt you just refund me? I literally came back like 5 min after purchasing despite me being in a rush. I knew I had to come back right with hopes to get this resolved. Unfortunately, you guys dont know how to take care of your customers. What kind of company denies a refund for a damaged product, 5 minutes after purchase?

Mo
Review №20

Everyone here is super nice and they let you touch their items before purchasing. I did however buy a 75 dollar water pipe piece and the bottom broke :( . Ive bought similarly priced items at other stores that seemed to have been better quality. That being said, I have seen better quality stuff in this store, as their selection is huge. These guys arent just trying to make you buy something and it get out

Jo
Review №21

I went there as a weekly customer for about 1 year even though alot of things are overpriced. But then the owner is always telling me he got illegal stuff in the back to sell me. Its just weird cuz most of the gentrification people go to that store and go to the back. Bad vibes

SA
Review №22

Look no further for any other smoke shop. Cream of the crop of all smoke shops in Brooklyn. They legit have anything and everything you would ever need. Staff is genuine and kind people. Mega bonus if you enjoy quality cigars, they have a 200sf humidor. The people that own the store are quality, and trust me They’re delivering! Check it out and spread some love. If I could give 6 stars I would.

Lu
Review №23

Ali was very helpful and friendly. My roommate and I was clueless but he was patient and explained everything to us.

Bi
Review №24

Easy to miss with the urban camouflage, but very accessible. Latest drop for 1/2 mile or more.

Ro
Review №25

I have been going here since they first opened. Love the way the different staff tries to help and accommodate my needs even for things that they dont have and try to bring in for me. This store has had a lot of different staff members all which Ive became good friends with now they have the lady who has always been nice to me and my girls.

Vi
Review №26

First, please note, I write reviews close to ones every two years. So this is surely deserving. ||Experience|| When you go to a smoke shop you are ideally going for a specific thing. I did not expect my eyes to widen or to be captivated by the sheer organized display of assorted bongs/smokes/accessories/hookahs. When I originally started looking around for a water/oil pipe online and compared that to local stores outside of Bushwick smoke shop, I was lead to believe that I will never find a budget friendly choice to what I was looking for. That all changed here. Not only did I find an good price range for a piece I was more than happy to find, but the staff knew more than their regular share of details per item I was interested in. Best of all the staff did not do sales pitches. They shared slight personal experience and allowed me to ask away and poke where I pleased. Not only did I find what I was looking for and happy with my experience, but I also located a future piece that I might invest in. Bushwick smoke shop at 388 Troutman St is worth the visit and expectation. : )

Th
Review №27

I had bought an item from here that wound up being defective. When I came back, the woman behind the counter tried to argue with me that it did work when I clearly knew that it didnt. After about ten minutes she finally agreed to let me exchange it. The new product worked fine, but someone shouldnt have to argue like that to have a faulty product exchanged. To be on the safe side I wont be coming back here again.

Th
Review №28

Huge variety of stuff and very reasonable prices. Not clean store. Looking for a one-hitter or 2 foot tall bong with 20 different percs youll find it all here. Staff was friendly, they kinda talk like salesmen but they arent pushy. If you know the websites to order glass from overseas you can get cheaper, but for a brick & mortar store here in the US this place is solid. And theyre open late. I will be visiting them when I decide to buy more glass I dont need

To
Review №29

Good guys in the shop with a large selection of smokes. I got a bad stick which was a little dry and cracked.I went back and they swapped it out, no problems. Good customer service.That alone will make me a repeat customer.

An
Review №30

Happened upon this place while going to KCBC which is right down the street from them. Did a quick search for them online to see what there hours were. They have a very nice of cigars, hookahs, bongs... You name it. I only went there to get a couple of cigars to enjoy on the 4th but I could have spent nearly an hour looking at everything. The humidified room has a decent layout for the space and easy to navigate. You do need to tippy toe and also duck to look at some of the sticks but that is par for the course. The cigars were reasonably priced to the market, so they are definitely aware of the value and cost of their sticks. This is a come back to place for sure for your needs. Really varied in all brands of products... Cigars and pipe needs. 420 needs... Pretty much anything for you smoke needs. VERY friendly service! Definitely will be going back.

Wy
Review №31

Great shop with a variety of items. If I cant find what I need in other stores I can always find it here. Became my number 1 stop for anything smoke related. Reasonable pricing as well. Highly recommended.

Cl
Review №32

I went into this smoke shop because it was close to my job and the reviews were great. I walked in there not knowing anything about vape pens and the guy that works there (didnt get his name) was really awesome and patient with me. He explained everything and answered all my questions even though at time I felt they were rhetorical. lol. I ended up buying 3 vape pens and it was totally worth it. I would recommend this store to anyone both beginners and experts. I will bring all my friends there.

Ca
Review №33

Ive been here a few times and everytime, everyone there is very helpful and knowledgeable about everything in the store and anything you may need. added bonus, everyone is very nice

Ra
Review №34

Great shop. There is a wide selection of different things to buy from. Very helpful and kind staff, and always have what I need. Thank you for your great service!

Br
Review №35

***WARNING: THEY SELL FAKE PRODUCTS HERE***I bought two Vision Spinner IIs and were guaranteed by the store rep that they were authentic. I checked the codes on these when I got home and they turned out to be fake.I brought it back to the store for a refund and they then told me theres a no refund policy which is not stated anywhere in the store or on the receipt. They even called the stores owner to confirm and I was again told that even though they sold me a fake product that I was told was authentic, they wouldnt give me my money back.This is a dishonest store and I wouldnt trust that they sold authentic glass, batteries, e-juices, or anything else. Stay far away -- youve been warned.

Ed
Review №36

The best smoke shop brooklyn

Pa
Review №37

Great smoke smoke. They seem to have it all when it comes to your smoking needs. Beautiful awesome quality glass pieces at fair prices. Very friendly and helpful staff.

Ly
Review №38

Nice! Great Selections. Ali the Manager is very knowledgeable, gives you all the information you need to know, depending on your budget. Prices are fair. I recommend this Store.

Da
Review №39

Farheen & the entire staff are amazing and always super friendly.I used to live a block away, now I live much further, but it’s always worth the walk to go here.#1 smoke shop in NYC.

Ty
Review №40

Be careful in this shop. Everything is marked up. Youd be better served going to an actual local spot or just getting what you need online. Some prices are commical. $17 for a 5 pack of Swishers that are normally in the range of $5-10 is insane. Seriously unfortunate that theyve decided to carry on the old trope of headshops overcharging.

Al
Review №41

I always buy my smoking related products here. Very dependable and kind service. I had a mylé e-cig that I found to be broken after inspecting it and they exchanged it immediately. Thank you always 🙏🏼

Ha
Review №42

Farheem is the best! I love this place, come through all the time. They were very helpful in getting some otherwise obscure tobacco. 5/5!

Al
Review №43

I went to brooklyn smoke shop the other week in desperate need of some more vape juice. Mark, the owner hooked it up AND cleaned my vape and fueled her up with the upmost care. If I could give BSS a 6 star rating I would!

El
Review №44

Nice little place to get my things to do what I do, cant wait to go again since they have what I want and are reasonably priced.

co
Review №45

Great service. Faleesh Khan was especially helpful. They’re the one place in town that has what i need and the company/she will special order for you

Je
Review №46

BEWARE - Purchased a Mango Juul 4-pack from here on January 27, 2019 and it was a counterfeit. It taste nothing like the actual Mango Juul, and made me extremely lightheaded after 2 hits. I tried to return it, they denied it, and would not give me a refund. Ill be reaching out to Juul tomorrow to let them know.

br
Review №47

Great shop. Good people and very attentive. They take care of you and help you in anyway they can.

Da
Review №48

If you looking for any smoke accessories Bushwick smoke shop is the shop to go to. The employees are very friendly very helpful and very patient theyll help you with whatever questions you have. I highly recommend this smoke shop to whoever is looking for smoke accessories

Fe
Review №49

Very knowledgeable and helpful staff. Many different options and fun things to try. Highly recommended - this shop is a neighborhood treasure!

Ch
Review №50

My mans Ali is the best guy I’ve met at a smoke shop. Real humble and not about the sale ! Go give him a visit !

Jo
Review №51

There are obviously lots of options in the area but I always go here. Good prices, really great selection and friendly people. Couldn’t recommend it enough

Ma
Review №52

Really bad experience this guys dont understand what i need and no have patience with me and other costumer...

sk
Review №53

Khan was a great help I called early in the morning trying to purchase a pax and she said to come by so she can help us and she was very helpful five star I will be returning thank you

Sk
Review №54

I love this store they always have all the raw and other smoking products I need !! One stop shop

Ph
Review №55

The lady that works here is so so so helpful! great place and affordable prices. will definitely be back!

Mi
Review №56

Terrible business sold me a 100$ vape with no battery and refused give me one after i had to go all the way back, awful business acumen i will never spend another cent in that store

Jo
Review №57

Excellent selection of vaping products. Employees were very knowledgeable and polite

ja
Review №58

I love this shop Khan is my favorite person there great service!

Am
Review №59

My favorite smoke shop to go to in the area , always great service !

Ra
Review №60

Farreen is a great attentive owner. Large variety of smokes and parafernalia at great proces

ji
Review №61

Best and most attentive and friendly staff. Amazing selection as well!

da
Review №62

Well stocked humidor with a variety of all top brands at reasonable prices

Ab
Review №63

Bad customer services. Very rude staff and crazy expensive products. Never coming back.

Sa
Review №64

Friendly staff and a very expansive selection. Guaranteed to find anything you need.

Sa
Review №65

Most expansive smoke shop in BK. Helpful and knowledgable staff too

Wh
Review №66

Got a grinder from here for $40 and it broke the very first time I used it. Complete waste of money.

Om
Review №67

Very attentive and helpful. Definitely recommend this smoke shop.

Ma
Review №68

Great variety and great guys running the business

Ma
Review №69

Pretty unbeatable prices, comprehensive inventory, friendly people. I come here for whatever I need.

Ig
Review №70

Called, tried to find out if they have a certain mod, but the guy doesnt speak English. Anything I tried to ask he answered with what and call back when manager

Br
Review №71

Best Smoke Shop in Brooklyn, I broke my bong stem and she replaced it asap for me for cheap !

My
Review №72

They were so helpful and I found exactly what I needed! Also there is a variety of options to choose from!

El
Review №73

I recommend going to Mark.. BEST CUSTOMER SERVICE EVERRR! Loveeeeeeeee this place!

Ga
Review №74

Mark and Louis are chill. The store is awesome. Go visit!!!

Ha
Review №75

Always very nice, great shop and great people

Ne
Review №76

Good Good 👍🏻

Do
Review №77

Best smoke shop ever had everything you need

Cl
Review №78

It’s a great shop- everyone personable

Bo
Review №79

Nice people and a wide selection of products 👍

de
Review №80

The most over priced smoke shop in BK

My
Review №81

Anwar will hook it up. Got my new bong there, bong time.

Ah
Review №82

Badd customer service Indians people They dont care about the customer

Cl
Review №83

Sorry meant to leave 5 stars not one

Ed
Review №84

A nice cigar room well keeped

Pa
Review №85

Great place. Is this place open during the Quarantine?

Ha
Review №86

Rad humans good hustle.

Ro
Review №87

Good place to buy vapes

Ed
Review №88

Super helpful. Found exactly what i needed.

Zu
Review №89

Everything you need for Smoking shop it’s there

fa
Review №90

👍

Ax
Review №91

Great selection/prices

Ch
Review №92

Love these guys!

Wi
Review №93

Theyre the best 💚💚💚

Br
Review №94

Great Customer service

JP
Review №95

Delta 8 !

Wi
Review №96

Great.

Ma
Review №97

Way over priced!

Ti
Review №98

The Best Place Ever

Ma
Review №99

Good service!

Co
Review №100

Dope

Be
Review №101

Everything under the sun for a smoker

Ce
Review №102

Well stocked.

Jo
Review №103

Good Cigars 👍

Om
Review №104

🌌😤🌌

Wi
Review №105

Nice place

St
Review №106

Place is legit.

Da
Review №107

Friendly environment

Jo
Review №108

Everything for smoking

An
Review №109

This cigar room is truly incredible, for me the best in the area, by far! If you dont find what you want here, you wont find it anywhere, I will definitely come back

Information
197 Photos
109 Comments
4.4 Rating
  • Address:388 Troutman St, Brooklyn, NY 11237, United States
  • Site:http://smoketech1.com/
  • Phone:+1 718-975-0325
Categories
Working hours
  • Monday:9:45 AM–1 AM
  • Tuesday:9:45 AM–1 AM
  • Wednesday:9:45 AM–1 AM
  • Thursday:9:45 AM–1 AM
  • Friday:9:45 AM–3 AM
  • Saturday:9:45 AM–3 AM
  • Sunday:9:45 AM–1 AM
From the business
  • Small Business:Yes
Service options
  • In-store shopping:Yes
  • On-site services:Yes
  • Delivery:No
  • Same-day delivery:No
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Wi-Fi:Yes
  • Wi-Fi:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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