I had a wonderful experience getting laser hair removal here. The technician, Flor, was very kind, courteous, and extensively knowledgeable. She understood my needs and was very quick with her work. Compared to some other places I looked into the prices are quite good in my opinion. The laser itself is very modern and while not completely painless it is much less painful than previous lasers. I had previously received four laser treatments at this very location in 2017 and while the laser back then was tolerable it was definitely not as nice as the new technology is. I would highly recommend this treatment.
The front office ladies are very friendly and approachable. Made me feel welcomed. It was my 4th time coming and Ive noticed a big difference in my laser treatments. Thank you ladies for always having a positive attitude and making every time a great experience.
The facial was a valentines gift and it was a fabulous gift. The massage therapist was so gentle with her baby toe fingers it was so relaxing. I had drank a five hour energy right before but I still managed to fall asleep a little from being so relaxed. Afterwards my face felt so wonderful. I must do again!
I recently had a microdermabrasion treatment and I couldnt be happier with the experience! From the moment I walked in, Stacie was incredibly welcoming and professional. The ambiance of the spa was serene and relaxing, which set the perfect tone for my treatment.The esthetician was knowledgeable and took the time to explain the entire process, which put me at ease. The microdermabrasion itself was thorough yet gentle, and I could immediately see and feel the difference in my skin. It felt smoother, looked brighter, and had a noticeable glow.I also appreciated the follow-up care advice, which has helped me maintain the fantastic results. Overall, Laserderm exceeded my expectations, and I will definitely be returning for more treatments. Highly recommend to anyone looking for top-notch skincare services!
Stacie is great! She makes the laser experience casual and relaxing, and is very knowledgeable about the services offered.
Stacie O is amazing, she is very polite and good with the process.Laser Derm is thumbs up from me.
Stacie is so amazing! I enjoyed the most relaxing hydro facial! Thank you!!!
I have had awesome results with laser hair removal, and it’s so worth the time and money coming back for each session, I don’t have to worry about shaving anymore. The people are always welcoming and the place is always clean. Their hours are great and can have appointments mornings, evenings or even on Saturdays. It becomes an addiction because once you’re done with one area, you’ll want to do a different section because of the results, I’ve been a client for over a year now and so worth it. They have different monthly promotions so keep an eye out, and they also do Black Friday specials too.
Staci is excellent. She discusses with me what she feels I need and then provides the service. Love her. She is professional knowledgeable and takes care of her clients. I would not see anyone else. 😐
Theyre always nice and its super relaxing
Laser hair removalFlor is a wonderful technician. She is not only knowledgeable and efficient, she also inspires trust and confidence. Flor has the ability to ease the client’s nerves and share factual information to respond to any questions and/or discomfort. I have purchased additional visits as a result of her professionalism.
This is my 3rd time coming here and I absolutely love it. Love how clean everything is and how they always take me in on time. I have noticed a big difference in how less of growth of hair is & I love it. The equipment is 100% professional and does not hurt at all! I appreciate every time the laser technician asking if the frequency is okay or lowers it a little. You must give it a try and treat yourself!
Wonderful experience from the very beginning!Alyssa was so helpful explaining the payment plans and how laser hair removal worked!Vanessa my Laser Tech was amazing! She was very Nice since I was very nervous to get treated.I can’t wait to get my Facial done with Mrs. Gaby, heard wonderful things about her!!!❤️❤️❤️❤️
I had a botched microblading job done years ago and have been very self conscious because of it. I had 2 tattoo laser sessions with Jessica and the microblading was almost fully gone. I did my 3rd session with her today just to remove any lingering shadowing and could not be more pleased. I can now live without knowing I have unwanted ridiculous eyebrow ink and am happy with my original thin eyebrows!
I had the microdermabrasion done on my face today with Nathalie and I could NOT have asked for a better facial! Her hands are SO gentle it never fails for me to fall asleep during the facial because of how relaxing the environment is. I will never go anywhere else for a facial. This is the best place to get facials done at! Love this place!
I would say that one of the greatest things about working at LaserDerm is how much we have grown in such a short amount of time. Being a new employee at LaserDerm has been a new experience for me and it would have been impossible without the amazing team we have helping each other learn. There is so much new information and tools that we as a team have the opportunity to listen to, learn and grow with our company. As a medical professional myself I have achieved so much and taken in valuable information and techniques from Flor to use on furthering my career and customer service. We have a variety of methods of communication not only among staff but as a whole we are constantly evolving to meet our Customers needs and we do our best to accommodate each individual situation as best we can. We welcome each Patient with open arms. We owe it all to our customers for their loyalty and patience to our company as we continue to blossom.
I have loved my experience with laser derm spa. They are extremely professional and welcoming. The atmosphere is very comfortable and they cater to all my needs. Friendly staff always willing to accommodate. They have monthly specials! Over all great experience, definitely recommend.
Their laser hair removal works very well, I saw results very quickly which was very impressive! Their laser tech, Esmeralda, is very good at letting you know how the laser works and makes sure that your experience here is great. Overall, my experience here went very well, everyone made me feel welcomed and cared for.
Did the 6 mos membership and was pleased with the service.Enjoyed the customer service and availability of the appointments. The esthetician explained thoroughly the needs of my facial and which she recommended. Would definitely be returning...
I recently got a facial with Nathaly and it was amazing! The ambience is perfect for a good meditation session while your skin gets cleaned up and pampered. I felt extremely comfortable which allowed me to fall asleep during the facial. The music was on point. And Nathaly was professional and gentle with me. I highly recommend you get a facial with her!
Facials with Nathaly are the best. She’s so gentle with her hands, which in turn, allows for a very relaxing experience. I’m currently employed at this location and it never fails for patients to mention that they fell asleep because of how relaxed they felt.
My first time that I came to get my laser removal was a great experience. They are professional & clean. They respect you and take care of you. They make you feel comfortable and the quality of the equipment ia really good!
Amazing service, very friendly! They explain all procedures with great detail. Relaxing and calm environment.
Great customer service and attentiveness. The spa is clean and the employees ensure to keep procedures sanitary at all times. I get my facials done at LaserDerm and will soon start my hair removal. I’m excited!
I have been a client of Laser Derm since 2013. I am confident when I say that the entire organization has a culture of genuine care and loyalty to all their clients. Whether you are looking for a day with the girls at the spa, a romantic couple of hours with your significant other, or just some simple “me time” Laser Derm Med Spa is the place you want to choose. With services that range from relaxing massages, effective facials, to laser hair removal, and locations in Brownsville, McAllen and San Antonio, you will not be disappointed. On a personal note, I have experienced the care and attention that the massage therapists have to offer, and the precision and effectiveness of the laser hair removal services. I can sincerely say that Laser Derm Med Spa offers quality treatment, that in my experience, has not been matched by any other spa in the valley.
Great customer service ! Lizett is amazing
Seriously it’s such an amazing experience❤️ I recommend this place to literally everyone !!!! The hair removal is pain less and what I really like about it is that they offer you like a patch test for those who have never done anything like laser hair which is really neat In my opinion. The employees are really friendly and always willing to help out 😌
As a patient I am beyond disappointed in the service that I received. Each session was PAINFUL and uncomfortable. Half of my visits were STALLED due to FAULTY EQUIPMENT not working. The technicians didnt even bother to suggest creams to ease the pain! After painful and uncomfortable sessions I have had ZERO RESULTS. I would not recommend this place to anyone. This location advertises Virtually pain free and Most advanced equipment yet it was the complete opposite. Go ANYWHERE ELSE.
Very nice people, they answered every question I had and in a timely matter. They allowed me to speak to their technicians and they explained the process to me, in a way I could understand perfectly. Highly recommend to anyone interested in laser hair removal or facials and massages. They have everything!
I wish there was an option for Zero stars. I purchased a package of treatments. I arrive on time and every single time I have been made to wait and even though I ask for a particular facialist. I still get somebody else and I have to start all over with my skin concerns with someone new. If I can extend the courtesy of paying and arriving on time, I should be extended the same. NEVER AGAIN!
I love the clean, friendly environment and especially the treatments. I’ve seen so much improvements over just 3 sessions. Love this place !
They don’t to take the exact amount of money so you don’t get any change back and when you sign the contract it doesn’t say any where to take the exact amount of money. Also I have been going since October and have paid with check and debt and today they said no checks and if you paid with a debt card you get charged a fee of $7 when they never did that before.
Very impressed by the esthetician (Sarah) that got my deep facial done. Excellent work ethic/communication through out the whole facial. Overall I was very satisfied!
The teeth whitening is top notch. Easy & effective. Thank you laser derm spa.
They always answer their phone on time. Ive gone through six laser sessions and the hair barely grows back at all. Still need 2 sessions to go. It hurts very very little. Only thing is its more expensive compared to other laser places in The Valley.
Staff was very nice and the place was immaculate! I didn’t see a huge difference and did not get before and after pics like you do at most places.
Loved the clam and tranquillity of this place! Would definitely recommend 10/10✨
Went in for a facial this morning and it was amazing. Great service and ambiance. Will definitely go back for more services.
Have been using these folks for over a year and would highly recommend for a wonderful microderm. Definitely see the difference every time. Thanks
They wanted me to pay with my debit card so they can charge the fee which is 7 dollars, so I take out cash and they don’t give you change back you have to take the exact amount of money, when I asked why she tells me well you have a card pay with it 😮 I asked where does it say to pay with the exact amount of money and her answer was it doesn’t say anywhere very bad costumer service
The service is amazing, thank you all!!!They take care of you like it was their own skin .
Always a great experience. Very friendly staff, professional services, very clean. Will keep going back!
Gabby is amazing! She’s funny, kind, and amazing at what she does! I’m a lifer :)
Excellent customer service and staff very knowledgeable. I highly recommend!
Almost painless.., and quick
Great place! People are very nice.
Great customer service and friendly staff
Highly Recommend, The Staff is always Willing to help with any questions that I had, And There services are Very High standard
Terrific customer service and the place is extremely clean.
Great location for Laser hair removal, very clean and cozy spot
Professional and clean !
Very attentive, friendly.
Fantastic service provided and very helpful reception staff!
Awesome service, very pleased with staff and professionalism.
Staff is very Professional , punctual and friendly .
Always rescheduling visits. They dont have enough staff.
Great service, great professionalism, great promos.
The environment is very friendly 🙂
LOVE THE RESULTS!
Loved it!!
Simply the best, they treated me very well and answered all my questions. Liz treated me very well.
Terrible place, I bought Groupon and they canceled my appointment and Flor said that it was my problem with Groupon, instead of providing good customer service and having a pleasant experience. Zero recommendation, terrible service from the manager because she is “new” and the owner Flor who yelled into the phone saying that it was my problem with Groupon.
Very very good👍🏻
Very nice and relaxing place with very good professional service
I recommend Laser Derm Med Spa if there is hair removal without pain and with excellent results, I love the results ❤️❤️🌹
The best experience recommended for all ages and 100% guaranteed