I’ll go in the shop and I asked him do he got $15 Hyde’s and and dude that was working claimed to me that they never sold Hyde’s in months and I’m like that’s a lie I got one last week “but claim never sold in months” I’m never coming there for services ever again !!!
Left a review about how I had a bad phone call experience with this shop on Facebook and the owner proceeded to harass me and try to tell me I was making it up and told me they only treat people like customers if they buy something. That was very upsetting to hear as a potential customer. I have worked in customer service related jobs for four years and the main thing I’ve learned from that is to treat everyone the same regardless if they are buying something or not. Kindness goes a long way when it comes to dealing with customers or potential customers and this business has none. This business is extremely unprofessional and I would not recommend it to anyone. Stop arguing with everyone that leaves negative reviews I was a potential customer and lying about it doesn’t make you look any better.
What a great place for all your oil accessories
Stopped by with my Mom to look for a gift and a few items for myself. Hank was incredible. I highly recommend this place to anyone. Amazing selection and reasonably priced. I made numerous purchases mainly because of how friendly/funny Hank was. That’s the exact person every smoke shop needs. Thanks so much. I’ll be back sooner than later.
Friend brought me here with good reviews. Tried to buy some products , looked through the book, INSTANT attitude from the owner (guessing it’s Henry from a previous review). Asked to see the product, snarky remarks each time. Asked him if everything’s okay. Looks at me and tells me he could just deny my sale. Respectfully, I’m trying to put money in YOUR pocket. The attitude wasn’t needed at all. I finally tell him to lose the attitude, he replies with a “I don’t have to” 😂 .. this is the OWNER guys. Definitely didn’t feel comfortable giving him my money. Definitely made an easy experience into a difficult one. Anyways, don’t buy from here. There’s nicer shops out there. Have a better day. Hope you lighten up.P.S. I heard Ricky is the nicest! Wish he could’ve been there.
I went in there on a Saturday morning, the staff was very nice and helpful. I searched every where in Buffalo for CAMO natural leaf wraps, this is the only place that has them. It was a little pricey compared to the online price, but I was happy to pay it.
Always super helpful and knowledgeable on all of their produces 🙌
They had the new ooze pen a little expensive but I just love it. Due to the vibrating effects to let you know its on. And the automatic shut off so you dont burn your cart. Very friendly. Nice little smoke shop
I met Henry who worked the register with the WORST communication skills! I was trying to buy some products from the store and he got frustrated from my questions. Long story, short...I live right around the corner and wont be going back there to spend my money. If youre local, Id suggest not going to the Local Smoke Shop! I was told directly by Henry that they dont even use the products. I just wanted a vape pen. SAVE OUR GREAT CITY OF BUFFALO FROM THESE OWNERS!!! There are better places. Id suggest the 716 shop across the street from University Station.
The man that was in charge of the store was extremely rude to me. I asked a simple yes/no question and he basically yelled in my face. never going back
From locally made glass to CBD products to hemp lotion and summer gear it’s all here. Excellent customer service and great one of a kind quality glass.Authenticity, quality and superiority at it’s best.
The guys who work here are really sweet and helpful! Theres an array of different things they have in stock related to vaping and smoking. Not only that but they also have plenty of clothes on sale there. The guys also happen to be extremely LGBTQ+ friendly!
Great atmosphere, great toons, and excellent service! There one worker goes by henry or hank is fantastic. Super knowledgeable on everything in the store amd more great customer service always has a smile and very friendly.. I would recommend this place to anyone that is looking for more then just a smoke shop! Im a regular 3 times a week 😊 definitely check it out
Staff is great! Friendly, knowledgeable & you never have to wait to be taken care of. Prices are reasonable, for me their convenient and they have everything you need.
Great employee he knew his things and being with a scientist like my self he learned from me and me from him. I’m from out of town but will come back. Tomorrow I gots to get more equipment if the deal is right. The knowledge and customer service was superb I could hang out with them and turn it into a life lesson on the magical holly burning bush they talk about in the Bible and this is it. I’m a theologian as well as a scientist and other thing that is 9-5 that is not such a great job.Please be open on time because I need to take a flight and will like to buy your goods.God bless and god bless our magical holly plant 🙏🏼😇
Rude dude at the counter. Their bud/flower use to be some of the best around. Now it is at best sub par. They will learn the hard way when legitimate shops soon open for business.
It sure would be nice if their phones worked. I want to go out to buy a new vape but I just get voicemail (a step up from a few months ago when their phones were out altogether)Btw, this is a cool place and the staff have always been nice.
An awesome stop in the heart of the city! Joe and Ceara are wonderful people and their shop matches their equally awesome dynamic! Filled with all sorts of American goodies and a great selection of hemp/CBD products, plus a corner store on the block and 3 awesome bars within walking distance.
The owner is very friendly, informative with all her products! the glass pieces are stunning to look at and use (-: Also the shop has a nice selection of incents.
Local has some of the most high quality pieces I’ve seen around, they are very friendly and they help you find what you need. There website is easy to use and shipping always comes on time or early.
The owner is a great person and really knows her stuff any question she is very happy to help you with and all ways has a smile and only hires people with the same bright attitude I would never go anywhere else
Im old and outdated so thankfully the staff not only hooked me up but showed and explained it all to me too. Great deals,cool stuff definitely going back
An amazing store to check out! Great vibes, wood tones, and a furry couch! Great selection of glass from Local artists! Check it out while walking around on Allen Street!
Highly recommend coming here. The staff is as friendly as they are helpful.
Nice little shop! Was my first time in there and even though they were out of what I needed, there were PLENTY of future purchases being planned!
I was very excited to try CBD for the first time. Service was great! Very informative! I highly recommend stopping in for some goodies☺️
Omfg!! Love this store!! The owners are 🖕ing awesome!! Great customer service!! Great prices!! Great selection!! Beautiful store!! I highly recommend it in the area!! Also check out their other store in Angola, NY (Evans Peeps). Village One Stop Smoke Shop INC. 11 Commerical St. Rock on!!🤘 Good Luck!! Welcome too Allentown!!💚
Very nice knowledgeable owner, and staff, just checking, out their items, this is a smoke shop, how ever they have boutique items small to large, an various other items, no childrens items , if interested in the smoke items , to many to mention, check them out
Awful customer service, take your business anyplace else. Youre very welcome.
Great place to stop at for your smoking needs! The Manager is knowledgeable and great to talk to! Super easy going! Now, go in and see for yourself what the hype is about.
Great variety! One of kind pieces from local artists from buffalo, Rochester, and beyond. Definitely worth checking it out! Support Local!
Founded everything we needed. Thank you very much! Totally recommended!
They are so friendly here. Really good selection of merchandise, and they take the time to answer your questions.
Definitely the spot to stop at, love it! Has a great variety and always new products. Support local
Always love a local business that supports local artists! Great selection, cozy environment. Keep up the great work!
I was in Friday and bought the Suorin Air Milkman Kit. Looking for a Cherry or BlackBerry flavored juice. Any recommendations?
Everyone is super friendly there. And they have many options to choose from. Even clothes. Id recommend going there for your smoking needs 👍👍👍
Excellent knowledgeable staff they have here 5 stars all the way!!!
If you are in Buffalo please stop by this place for all you smoke needs. They are A1 when it come to customer service! Very family feel when you walk in!
Very nice shop...The shop worker knew alot of info nd very friendly
Great atmosphere and the staff really knows there stuff about CBD. Definitely a place to stop in and check out.
Excellent customer service.. Outstanding selection! Deff the go to place!
Fantastic shop, great prices and superb customer service.
Good products for good prices. Super friendly and helpful staff.
One of the only places Ill shop for glass! Great family owned business.
Great shop and great service. Thanks!
Excellent customer service very knowledgeable about the products they sell
A very reliable, friendly shop owner, Joe. Good selection and very helpful. 🤐
I love this smoke shop an its team they are so young an hip it made me feel at home.
Great shop. Friendly and knowledgeable staff.
Only place I get CBD from!! Its nice to know that you get what you want, trusted business 100%
Its LOCALally owned and operated in the 716. Two locations tho I have only been to the one on Allen Street.
Definitely worth the visit. Great atmosphere all around👌
Great selection of smoking accessories. Very friendly staff.
Henry was great very knowledgeable! Highly recommended
Great service very knowledge on product.it was a pleasure
Poor service from employee. He barely had any knowledge of the product he was selling.
Always incredibly friendly and helpful!
Love the place everyone was very friendly
Love the place got good people
Great selection of everything
Great people. Clean shop.
Very cool shop!
Friendly and knowledgable staff
Very friendly
When THC is legal, this place will be magical
Amazing place great people
Convince myself to be a part of the customer team !
Awesome shop and vibe
Great customer service
Go see n its good.
Very knowledgeable and respectable
Great experience
Space Cadet Approved
Great service
Good products
Ok
Dope.