Front Lady wasnt friendly at all. I made my appointment for 6:30 pm I got there and she asked my ethnicity not even a hi it anymore. My message didnt start till 6:48 the message was decent but it was cut short. It was disturbing because he went to get a towel and came back and left the door open. Soon shortly the lady started asking him if he was almost done very loudly as they were shouting across the rooms. I find that very disrespectful as he was not done with my massage just because they started late they cut it short. Be aware that she charges an extra fee and its behind one of her little signs if you dont pay cash you pay extra for paying with card which she did not tell me over the phone. Then I told her I dont carry cash she said you do it the American way. Well we are in America and so is she no need for those type of comments. Terrible customer service from her.
I went today for the first time in over 20 years to have a massage. I was more than pleased. Jim gave the best massage. While his English is very limited I found a way to understand what he was telling me. My shoulders and neck fell so much better. The reception area & room I was in was so clean & well kept. I highly recommend Royal Spa.
I came here a few days ago to make an appointment for a massage. A girl answered the phone at that time. When I came in, the girl told me that a man would serve me today. She asked for my consent and we started the massage. It was a very bad experience. I told the male masseur that I only needed 30 minutes. He didnt understand English at all and couldnt communicate. After he did it for 75 minutes, the front desk staff thought it was an hour. The male masseur said that it was 90 minutes. I explained to the front desk that I only asked for 30 minutes and he did 75 minutes. Note that this male masseur smelled of cigarettes and kept chewing gum. He didnt understand English at all and couldnt communicate. I wanted a deep tissue massage, and it felt like he didnt massage at all. Very light pressure. If you dont ask for a designated masseur when making an appointment, you will be randomly assigned a masseur like me. I dont want anyone to have such an experience as mine. I was introduced by a friend and didnt expect to encounter such an experience. However, when I went to the front desk and explained it clearly to the front desk, the front desk was very understanding and apologized. They only charged me half an hour. They are very honest, so I still give this company a five-star praise! Next time I make an appointment I will definitely not ask for a male masseur. I’m just telling everyone that I don’t want you to be like me.
My first time getting a massage and Hannah did an amazing job on the deep tissue massage. She knew which spots were bad and she worked on those the most. My back and neck were so tense, she made sure to relieve that tension!
I was in so much pain after a couple of arm injuries and then overdoing things in dance classes. My body felt crumpled over most of the time, I couldnt sleep through the night without pain, and I would have random spasms that would bring tears to my eyes. After one deep tissue massage with Hannah, I felt energized and the most pain free Id been in months! I did a few more sessions over a couple weeks time and felt like a new person. I am finding my flexibility and strength again, not to mention comfort. Though I still have some healing to do before Im totally pain-free, Hannah has brought me back to life. Thank you!
Amazing deep tissue massage. I spend too much time working at my desk and it had really aggravated my shoulders and lower back. I went in to see Hanna and she worked out all the tension getting nice and deep, it was a very relaxing environment and Hanna listened super well to focus on where I was hurting. After she gave me some stretches to help loosen those tight muscles. I will be a repeat customer again soon and I cant recommend her enough.
Only had 30 minutes but Hannah did a wonderful job. Told her where my pain was and she focused her time there with no wasted movements. Definitely come back again, but make an appointment for sure.
Today I meet Hannah and without a doubt I was probably not a good client (only my 2nd time to ever get a massage)there were time it hurt (but I dont do pain)with that being said she adjusted and explained why it hurt. I can say she is AWESOME. I do feel so much better. She told me if I dont come back to make sure to do the exercise she showed at home it will help with the tension and stiffness.To me that is a person that looks out for the greater good of a human. So if your looking to a get massage see Hannah.
Wow so thankful I found this place after reading all the great reviews. My back had been hurt and sore for a week and after getting a Deep Tissue massage from Hanna I can’t belive how great it feels now. She also recommend 4 stretches to help loosen my muscles and help correct the back pain at home. Thanks for the help!!
My body was in terrible shape, and I’ve never had a massage before. Hannah was amazing and is a lot stronger than I expected! She went above and beyond giving me some advice and exercises to do at home. Thank you Hannah for a wonderful first experience. I’ll be back again.
Hannah was absolutely amazing!! It was my first massage ever and she made me feel so comfortable and pointed out exactly the problems I was having and how to fix them. She even showed me stretches to do everyday to relieve stress in my shoulders and back! Will definitely be back!
I happened to walk in on a slow day and was ushered right in. The staff was friendly and made me feel great, and even shared some tips to help alleviate some of my sore spots at home with some easy exercises. I will definitely be back.
Hannah was amazing! I did a 90 minute deep tissue massage and it was great! She took her time focusing on my areas of stress and I felt relieved walking out. I will definitely be back!
I called on a Friday and was seen the following morning. Hannah was very responsive and informative. She is excellent at her profession and genuinely wants to help her clients, I appreciate her honesty and tips on how to improve overall health. I will most definitely be back and will bring my husband next time! Thank you Hannah, you are a true gem!!
Okay, I will have to agree. Hannah did an awesome job. I have major issues due to injuries, and this is the first time in years I felt this good. The deep tissue message did the job and then some. I have been to others, not ever feeling this good. I will be back regularly from now on. Thank you so much!
That was hands down the most amazing massage ever! I will definitely be back without a doubt! The lady that gave me my massage was very good at what she does! When I was almost finished she was also very kind and helpful to tell me some ways to help prevent the pain and discomfort I had, stretches, firmness of mattress, how to rest my head on the pillow, etc. She was extremely knowledgeable about muscles and what was likely to be causing my particular problems… I don’t think I could ever go anywhere else it just wouldn’t ever be the same!!
Being a Disabled Vet with serious back and neck injuries, it doesn’t take much to “hurt” my back more. Feeling more intense pain, limited mobility, constipation, and no sleep in two days. I was in desperate need of attention. My normal therapist was out so I went to Google Maps and looked up massage parlors near me. I picked Royal that had longer business hours and read some of the reviews on Hannah. Wasn’t holding my breath being the last minute and on the Friday before Christmas. But Hannah was able to get me in. 1st off, she was very professional and had a great attitude. Her skill level was fantastic. At my age, I have pain from head to toe. Hannah worked on all the areas that needed attention and then some. But she also listened to me and did not work the areas that had physical damage, I.e. my broken neck.When we were finished, my pain was gone. I could stand up straight . . . Oh, and I went to the bathroom !!! That was major for me. I highly recommend Hannah and will be coming back to her again. Ron
Hannah gives a great massage. I have been having back and hip issues and she was able to eliminate the pain I had been suffering from. She is very professional and you can tell she truly cares about her customers. Will be returning again for sure!
Hannah was great, I tweaked my back and she made the pain go away. She did the back walk and stretched really great!
I feel really better after my first session and they’re really an expert in exercises to help relieve muscles pain.
I just had the best massage ever!!! I getmonthly massages due to Sciatic nerve issues. My masseur I use to go to moved away. I have seen 2 others before I found Hannah! I am so grateful I found her!!!! I felt every bit of that healing massage. As a Naturopathic Dr/student I will be sure to keep Hannah in my healing regimen! She is amazing!
Today I had my second massage at Royal Spa Massage with Hannah. After my first visit with Hannah I knew I would be back. She spends the entire time with you unlike other massage places, uses great pressure the entire time, and always accepts sameday appointments.I highly recommend this place!
Hanna did an amazing job on my massage. All the staff was wonderful. As a 42 year old dance teacher, my body hurts all the time, and Hanna did great getting all the tightness out of my lower back. Will definitely be back!!
Hannah was amazing. It was my first visit and she really focused on my trouble areas. She gave great advice on how to fix my issues with pain and tightness. The hot stones melted the tension out of all my muscles. I feel so loose and relaxed. I will be coming back again and often.
The Massage was amazing! I had a free hour so I was looking around for a last minute massage! She was able to get me in same day and within 1 hour!My back had been so tight and in so much pain, by the time I left there it was a million times better and I felt so relaxed. Thank you so much will definitely be back! Also recommending family and friends to go there too.
I met an ANGEL yesterday and her name is Hannah. Her hands are magic and she took the pain away. She took the time to teach me some excerises and explained what I could do to correct my issues! Life changing. When I walked in, a customer who was leaving said..She will get you together...and she did!!!!!!
Best massage Ive had. My range of motion was restored to effortless, my muscles felt relaxed, and I have had no latent soreness. The conversation was easygoing, as were the silences. This owner-operated small business has a personal touch simply absent from a chain. I was a walk-in welcomed without a wait, but appointments are also taken.
My husband and I just had the best couples massage. I had Jack for a Swedish massage and my husband had Hanna for a deep tissue massage. We highly recommend this spa. You won’t be sorry! Schedule your appointment now.
Called on a Saturday evening and they got me in quickly. The actual massage was a full 60mins so that was nice. Most places Ive been to the time starts ticking when I step into the room to undress. The massage therapist did a great job, not a lot of talking which is what I like
Hanna did an amazing job. I wanted deep tissue and she delivered. I could not bend and touch my toes prior to my appointment and after just 1 hr I was moving and limber like my old self. I highly recommend Hanna if your looking for deep tissue that really works!!
This place is very professional. I got the deep tissue massage, since I have several injuries from martial arts. This was hands down one of the best massages I have ever had. I highly recommend this place, and I will be back again in the near future.
Hannah was AMAZING! She really worked on my knots and tightness. She was friendly and put me at ease. I definitely recommend Royal Spa and Massage if you want the post-massage limp noodle feel. I will come back for sure!
I highly recommend this business and Im picky. Angela and Hannah were beyond professional, kind and provided some of the best customer service Ive experienced in a while. The facility is clean, great ambiance and you are greeted with a knowledgeable staff to help you find what will best suit you.. I had surgery recently, they were very accommodating and were able to get me in immediately. I needed relief and I was so glad I stumbled upon this spa. I look forward to my next appointment with these two. If you are looking for a quality massage, go here
I feel so much better after my visit to Royal Spa and Massage! I am a big guy (61 and 250 pounds) and Hannah gave me a fantastic deep tissue massage. Already looking forward to my next visit!
Very good massage. Professional and clean. I walked in with very tight back and hips. Hannah did a thorough deep tissue massage and left me feeling like new. Thank you Hannah!
Hannah is amazing! I have been there once and I plan to return tomorrow. The atmosphere is very quiet and peaceful. Ninety minutes does not seem long enough! I recommend Royal Spa & Massage and especially Hannah!
Amazing! My husband and I really enjoyed the service and massage. I loved how she talked to me about what’s going on with my body and how I can improve my overall health.
Best massage 💆♂️ Ive gotten. Came in with very tense back, hurting really bad, hamstrings tense and knots all over. She massaged them all out. Feel 100% better. I recommend to anyone looking to get better.
Awesome place for a deep tissue massage. Anna did an excellent job working out all of my kinks and sore spots. It was a definitely deep tissue! Afterwards I felt much much better. A great place to visit, especially if you are in pain.
Hannah was amazing at giving me a deep tissue massage. She took her time with me and really made my pain and tension feel TONS better. Amazing customer service. I highly highly recommend.
I had an amazing massage at Royal Spa. Coco did such a good job, I left feeling relaxed and tension free. I will be going back soon and i will let others know what a great job she did. I would highly recommend their message services.
Hannah did a spectacular job on my strained hammy and screwed up shoulders. Should have booked 90 minutes. Will be back soon
Amazing place was able to get in and out on my lunch break. She was very helpful and gave me advice to help me long term. Very strong and intense massage. Will be going back.
I can’t begin to say how wonderful Hanna is. She is amazing. Best massage I’ve ever had. She works wonder. Will definitely Be back.
Excellent service and massage! They took me as a walk in and I so needed a massage after a very stressful day (week/month/year). Highly recommend them!!
Just plain excellent. Successfully addressed sciatica pain and stenosis issues. I cannot recommend Hanna highly enough.
I just moved from California to Fortworth Texas this week 6/24/2022 (driving 24 hours). Coco is the lady for the job. I usually request men for my massage and she surpassed my expectations 👌. The Best massage Ive ever had. Thank you.
I was having a lot of back and shoulder pain, putting on a shirt was tough. But after being worked on for 90min all of my back and shoulder pain went away! Great place, excellent service!
This place is great!!! Went in because of neck/shoulder pain, and I walked out feeling so much better. Facilities are very clean and staff was very professional. Walk-ins are welcome, but (me just being me) I called for same day just to be sure. I would definitely recommend this place.
Amazing massage. For reference, I’m an athletic middle aged guy that has a lot of aches and pains from decades of fitness and work related injuries.I was seeking a real massage place to help with muscular and joint pain and Coco did a spectacular job! I have already made my next appointment.
Coco is the best massage therapist Ive ever had. I would recommend coming to royal spa and massage anytime you need to feel amazing. She is friendly, very professional, and is just amazing.
A waste of time. I drive from Burleson, Texas, to purchase supplements to curb my appetite. There was only one lady there and appeared to know very little about that department. I had to show her what I knew on my cellphone supplements options to look for in her department, including the side effects. It was very sad to even witness her attempts to help me. It is challenging to receive good, knowledgeable customer services these days. 😔
My name is Ivy I love this place,I feel that there service is very attentive,I really like having a massage and facial at the same time.Thank you so much Mrs Hannah
Amazing massage, walked in with a ton of pain and aches, walked out feeling great. Cocos is surgical with her technique and I will be back again. She is professional, polite, and communicates to ensure a tailored massage.
It was amazing she fixed so many issues I wasnt even aware of I left feeling Incredible Hannah is unbelievable she is a hard worker she so professional she made it an incredible experience ill definitely be back
Hanna was my Massage therapist, I was very relax with her Massage session. She combine beauty, intelligence, knowledge and skills. Sweetness and beauty
Hannah was amazing. Friendly and great massage! Left feeling so much better
Best massage ever! got one at the 5star omni hotel downtown a couple months ago and royals massage beat it hands down, we will be going back.
Fantastic deep tissue. Power in Hannas hands.
It was wonderful!!! Best massage Ive ever had. Im ready to go back to Royal Spa & Massage.
Hannah is professional, and thorough; she has strong soft hand. Facility is clean, modern, and quiet. Recommended.
She is amazing best deep tissue Ive ever had and very professional.
Best massage I’ve had in my life hands down… you will love your experience here I know I did thank you to my masseuse for a great experience
Great service and great price. Hannah was very kind and did a wonderful massage. This will be my go to massage location
Great service if your hurting in any way Hanna will get deep into your sourness and work out all kinks. Definitely now a lifetime member and monthly visitor.
This was the best Ashiatsu massage Ive had to date. It definitely made a huge dent in my back tightness. Highly recommend!
If youre looking for a firm and productive massage - this is it! I have a monthly membership at another place but never leave feeling this relaxed. Definite noodle status after coming here!
Excellent! I’ve been getting massages for over 20 years, and today ranks as one of the best. Walked in with pain, walked out without it.See you in three weeks!
Jack was amazing! Go see him guys and gals. He will help you relax.
Great deep tissue my shoulder actually feels so much better I’m in shock and would highly recommend.
Hannah was very professional and provided an excellent massage. Ill be back very soon.
Coco was awesome! Was able to walk in and get service right away. Amazing experience. Will definitely be back soon! Ron
Hanna, did an awesome job. Was extremely pleased with the cleanliness, professionalism, and the massage.Many Thanks! 😀
When they had a nail salon inside doing swedish pedicure massages it felt so good feeling the warm rocks because I get nerve pain in my foot sometimes and my legs
Great deep massage. Polite and professional. Paid great attention to my issues and worked deep on my troubled muscle groups.
Coco is outstanding. Very nice place, very clean. Did an outstanding job working out all the kinks. Thank you very much. Will see you again soon
This was one of the best massages I’ve ever gotten! I’m definitely coming back 100%.
I’m so impressed!! I think I’m finally going to get these knots taken care of this time!
Had an awesome deep tissue with Hannah today. This place is the best in Burleson! Awesome.
Quality deep tissue massage. Accommodated a couples massage. Relaxing environment. Will plan to return.
Amazing service. Pleasant, clean, thorough, and helpful. Best message ever!
She did a very good job. Walked on my back and I could feel the tension leaving my body. i will be back.
Just got an excellent massage, I will be back!
Amazing massage Hannah was so polite and professional. Felt like so much better after.
When I came in here I couldnt move my head my neck hurt and Coco took care of me in no time at all I highly recommend you come see her I can move my headshe is very professional its in there
Hannah gives a great deep tissue massage. Highly recommend.
Mary is Awesome, I am dealing with all types of issues as a disabled veteran and she really makes the pain go away everytime, Thank you!!
I just received one of the most incredible deep tissue massages. I will be back over and over again.
Absolutely hands down the best deep tissue massage Ive ever experienced.
Best massage in town!
Great massage, Hannah was great, will definitely come back.
Great massages! They find all the aches and pains and work them out!
My first time at the spa but won’t be the last. The facility is clean and the massage was awesome.
The go-to place for a solid massage. The facility was clean, the staff were friendly, and the atmosphere was very relaxing.
She gives a very good deep tissue and I feel relax no more pain
Very relaxing. My neck and shoulders are loose for the first time in months!
Hannah is very knowledgeable and is a wonderful masseuse
I hand a good experience
Very king and strong treatment. Highly recommended.
Hannah is awesome!!!
Definitely a great first time experience, will be back again! Thank you!
Excellent massage, clean, relaxing and professional establishment.
Great time and a good massage. Would recommend to my friends.
My favorite spa, the first time was was good the second time was amazing.
Great deep tissue massage and relaxing environment!
Great authentic massage, absolute professionals!
Omg! CoCo is awesome. Definitely going back soon!!
Now if you want a real and legit massage pull up here 👏
Amazing deep issue worked the back muscle to alleviate the pain
Was very good! Very good work and clean environment!
Great massage - very deep tissue
Linda she good massage 👌👌👌💪🏼💪🏼💪🏼
The girl was very professional.
Best massage every
Thank you!!
Excellent 👍👍👍
Fantastic Massage!
Worst massage experience ever. Would be 0 stars if possible...I dont remember the ladies name, but I wouldnt recommend her... or this place... ever.When she started the massage, the first question she asked was why I had asked how much the massage would be. I explained that some places charged twice as much as they did, and I couldnt afford that. She proceeded to tell me how much rent was and how it broke down per customer due to only having a few customers a day and how they barely make more than a waiter at a restaurant that requires no experience, education, or license. She just kept going on about the fact that they offer such a great rate for massages but make very little profit.After that rant, she finally started asking questions that would typically be asked by a massuer. She asked me the last time I had a massage. When I told her it had been over a year, she said that this was going to hurt. (That was an understatement but I didnt think much of it at the time as it had been a while since my last massage and I was very tense.) She asked me where my pain spots were. I told her upper back and feet. All made sense...Until she asked me if I worked manual labor because I had a strong back, like a man. (Im a woman!) I explained that I work on my feet, which is why my feet hurt. I told her I had arthritis in my feet that flares up due to working long hours on my feet. She said, No, your feet hurt because you are very heavy. (WHAT!!) Then, when she started rubbing my body (and I specifically say rubbing because there was very little attention to the muscles and knots themselves), she just kept rubbing the same spots over and over. Then, she says she is going to have to walk on my back because youre very heavy (again!), and she was too small to massage my strong back. She then started giving me unsolicited advice about how to lose weight. I even tried to explain that I work full-time (close to 50 hours a week), and my time outside of work is spent with my baby and resting. When she asked how old my baby was and I said 9 months, she then began to insinuate that I was lazy because she had lost all her baby weight after 6 months. She said, You have to make time for it, as if how I choose to spend my time off isnt good enough. First off, I never said I was pregnant. I adopted a baby. So my extra weight has nothing to do with that. I simply dont have very much time to spend on myself because my focus is on my child! (Note: I didnt bother to correct her because I felt like she would have then told me I had no excuse for being very heavy.) Second, not everyone can drop weight so easily and quickly. Some people have health conditions and medkcations that make it harder to lose weight.I felt body shamed the entire time, and Im only 20lbs over the weight range for my body type and age. Not to mention that I have bruises all over my body from where she dug into my body relentlessly. (She never bothered to ask if the pressure was good or acknowledge the fact that I said ow and squirmed several times...) I regret not getting up and walking out. I regret wasting my time and money; especially leaving her a 5% tip (which I only left because she very bluntly pointed it out after reminding me how she doesnt make very much money.) I will never be going back there again and will never refer anyone to their business.