This is an update on 8-24. I’m going to keep the 5 star rating but I have word for management. I’m 63 and I can spot the woke young person a mile away and lately I’ve noticed them hanging out in the shop.They keep hanging out and I will switch shops. They are just simply disrespectful in every way you can name. That’s all I will say. My original review below stands. For now.If you read my reviews you know I try to be specific and detailed. No use here really. Can you get the stuff (other than there own brand) online much cheaper? Of course.That being said just great people. The kind of attitude and kindness you just don’t see much anymore. My review is based on the fact the main dude is as good a young man as I’ve met in a long time. If you buy from a store and not online I honestly have to say if you live in the area as far as I’m concerned they deserve you give them a try and see for yourself.If I could give 6 stars I would and I’m 63 so it’s not like I havnt been around the block 10000 times but in there is like waking into what most establishments were once like in the 70s. Unfortunately it ain’t that way any longer.Thank you social media, academia and the main stream media for doing your best to ruin an entire generation of young people.
Stopped in and had a very informative conversation with Cody about the different options available throughout the shop. Took the time to take me from one wall and the options & differences all the way around the shop and then took the time to find me a disposable beginner option to get started with so I can come back and get set up with a better vape set after I try things out. Now thats customer service in a time of everyone just wanting a paycheck for doing nothing. Highly recommend this location for any of your vape needs. I know Ill be going back.
The staff here is amazing. Very friendly and helpful. I like their selection. I visit for Kratom and gummies. The rewards program is an unexpected bonus. The vibe is fantastic. Thanks y’all
First time here new to vaping I didn’t know if they had what I wanted and I showed a picture and he said he couldn’t sell me the product because he thought it was for someone else. Very petty would not recommend
Good selection of products, including impressive flavors of house juice. Ive been coming here for a couple of years and the staff has always been very knowledgeable, helpful and kind 😊
Makayla and Cody were both so helpful! Love this vape store and the lounge is a + ! They make you feel right at home. They are so knowledgeable. Makayla thankyou for your A+ service and education! Will definitely be back and happy to refer anyone to Violet Vapor in burleson tx
Great people. Very knowledgeable with there products
Great store, I came in for a smoking replacement and the staff got me set up with a salt nicotine vape to start and educated me more on how to go about walking down the nicotine content and switching away from salts when Im ready. Ive never witnessed the staff be anything less than pleasant, I was quite surprised by the somewhat recent negative reviews. Highly recommend for pricing and selection as well.
The liquid at this location is horrible. I thought last time is was a fluke. No, its horrible.
Welcoming atmosphere, friendly employees, very knowledgeable. Vape juices in 6 nic. 3 nic or 0. Ability to wrap batteries. Requires Identification to enter.
This is just an every few months stop for me, but the people working are always very very chill and nice
Least variety of products in burleson,of all the Vape stores.And high prices on everything.
Neil was great and thoroughly explained everything while also showing me some of the newer items that are in stock violet will always be my go to!
Everything I happened to pick up was marked expired. Things have evidently been sitting on their own for a long time here. I didnt see many people in here, and many of the reviews appear to be bogus. So locate another trustworthy smoking shop except here.
Don’t waste your money here. Every time I purchase a disposable vape it lacks flavor or has none at all the next day.. & this has happened more than twice. Wouldn’t recommend this shop
Employees always seem annoyed when customers walk in. Awful service
Went to violet vapor hoping that this was a sister company or same as ultra violet. Which it was, and the customer service and staff are amazing people. Very helpful, very knowledgeable. Super clean inside, Best prices. Dont waste your hard earned money and time anywhere else other then this place or ultra violet...highly recommend this place
Suuuper nice people, very helpful, and happy to help you look for your current product or suggest a new one! They suggested ELF bars and Ive been buying them/variations of them ever since (by variations I mean King Pod Elf bars etc) Theyre always quick to point out new flavors or personal favorites of theirs, which is how I found the Starzz candy one🥰I recommend this shop
Violet Vapor is great. Staff was super knowledgeable and friendly. Katie was awesome and got me setup with everything I needed to start. I tried to shop online elsewhere first, but was overwhelmed and confused by all the options. Katie did a great job helping me figure out where to start and with what I needed. Even saved my info in my account so I dont have to figure out what I need next time. Lots of cool and various flavors and options available. Thanks!
Made a phone call to this store, they couldn’t take the time to answer my questions and with the most disrespectful tone, told me just come in dude. Will not be doing business with this location ever. Go to the one on Alta mere, they are the best.
I love their house blends and after going there never wanted to go anywhere else. Unfortunately I placed an order online and was charged 3 separate times for the products and shipping. I have been emailing them for 2 weeks and no one will email me back or refund my money. There has to be a better way to talk to someone about problems with online orders. The only number there is to call is the number for either one of there stores. They dont deal with the online orders, they go through the warehouse and they cant do anything is what I have been told by both stores. Very upsetting. This has been a nightmare.
I was in the store on Monday, 3/1/21. Jared, Nick and Drew went above and beyond to serve all the needs and wants of their customers. Both inside and curbside! Very knowledgeable of their products, and more than happy to share the knowledge. I will definitely recommend them, as well as return to this location, for all my needs!!! #madcustomerserviceskills
Neil was super helpful in finding me the right escobar for me and they have so many flavors! With their loyalty program Im able to save money on something Id be purchasing anyway so I love this place and will def be back for all my vape needs!
Great surface and knowledgeable staff. I greatly appreciate them staying open, providing me with things needed and, being willing to gather it all up (as I basically shopped on the website) and risk my crazy shenanigans of linking a PayPal prepared auto reload card to my lost debit card I side.of Google play....basically every transaction triggered three and I didnt know it it would work
I highly recommended Violet Vapor Burleson! Very knowledgeable, helpful, and overall great staff. Good quality and fairly priced. Chill atmosphere. Been a customer here since the store opened and it’s always a good experience. The Star Wars decor legit I should add.
Edit- i needed to go to a vape shop and this was the only one on my way so i stopped. When i got my vape i gave my number and they told me i had a free vape for my warranty so they did make it right in the long run. I am leaving the negative review because i feel that people still need to k ow my negative experience. But i also feel that it does show alot that they correted the issue.DO NOT GO HERE! I have been going here for awhile now because of having my child with me most of the time and could not go inside curbside was helpful. But I purchased a pen there today. To get home and it wasnt working. So as soon as I had an issue there was NO HELP! I called to tell them and they said there policy is that if you dont try it in store or in the parking lot that ITS NO LONGER THEIR PROBLEM. By the way no on has EVER told me that policy and there is no sign on the door or anything where I could of known doing curbside. Both people I spoke to about it were extremely rude also. Unnecessarily in my opinion since I was the one who lost money. So needless to say my husband and I will be taking our business elsewhere.
I have been a regular at the Fort Worth location for a long time and it is awesome that when I step into the other locations I am always welcomed with a hug or sometimes hugs. There is a reason my loyalty lies with the VV family. Because they are family. Trust me you will not be disappointed with the atmosphere, products, prices and of course the awesome employees! Love ya guys!!!!
I have been coming here since I first started vaping and they are always extremely helpful and friendly. I’ve never had a bad experience with them! Definitely 5 stars.
I needed help figuring out the best part for my set up and the people here were able to help inform and advise me on the best choices in my price range. Its a nice place to go to if youve got some questions.
Violet Vapor is an awesome spot ! Everyone is very informative about the products. They have a great variety. Victor helped me picked out just what I needed, Will definitely be coming back !
Was just going to browse the store because Ive heard how extensive their juice selection is. Ended up walking out with a new mod for my wife. I was helped by a guy named Randy. He was super informative and answered all of the questions I had about the new mod. He even recommended a few flavors that ended up being one of my new favorites. Overall really good experience. Will visit again soon!
Been going for years now. Best shop Ive been too, super friendly staff, and that guy who is mean mugging you isnt really a mean guy. Just has an rbf. Theyre all nice.
I made a phone call to ask a friend about a flavor of vape they had so I could buy one too, but they refused to sell me anything even though I am well over 21. Very rude, wouldn’t recommend.
The only store I get juice from. There hasnt been another flavor like Unicorn Ive been able to find. Excellent service every time. You guys run a very good business. Keep up the great work!
I’m sure it’s a great place and hasGood reviews but I felt rushed and they are pretty expensive for what I got at least . I told the guy I was looking for a disposable and what type of juice I liked or flavors I liked so he just kind of pointed behind the counter and said this is what we got.I had to keep asking what flavor that was on each one because I couldn’t see that far and wouldn’t really offer guidance .After about 5 min and asking questions with little help I just got a few I thought I would like and the total with $79 for 3 cheap disposables . Sadly the flavors were not good at all and just threw them away. that doesn’t have anything to do with my review though since that’s happens often with me if I don’t like the flavor since you can’t try before you buy lol.
All of the employees were so kind to me when I came into their store. They offered great advice and were all very knowledgeable about their products. Not only that, but their prices were super reasonable. I drove over 2 hours and it was VERY VERY worth it. 11/10 star review!! I will be back soon for sure.
Awesome Customer service. I have 2 little 1s and if I have them with me the employees bring my juice to my car for me, and do so with a great attitudeStill love coming to this location. Its my go to place for all my vape needs! Everyone is still so friendly and knowledgeable!!
The staff here is always so kind, and they really know their stuff! I work in the shopping complex and ALWAYS send my coworkers over to this Violet Vapor to get juice or supplies. Great place to get going with your first rig too, theyll make sure youre set up right the first time around.
The prices are good. I love the feel of the store its very modern but also feels a little more high end than some other shops. Staff where friendly and helpful. Even fixed my vape for me when I changed out the coil and messed it up. Oops.Currently my go to shop. They also create their own in house flavors which is what I used.
Was greeted immediately by a friendly staff member who was very knowledgeable and helped me pick out a new 26650 cell for my mod. Seemed to have a good selection of products. Could use a better exhaust system in the store, it wasn’t crowded and still extremely cloudy.
Every employee has been very helpful. None of them make me feel rushed when I am in there (even when I go at a time when its 1 employee and multiple customers) or make me feel stupid with any questions I may have. There are a couple of vape shops closer to me but this shop is the best so Im willing to drive a bit further.
They know how to take care of business and make their customers happy! We had purchased a mod and was having trouble we came in and the guy (can’t remeber his name) got us taken care of and now we are very happy! Thanks for not sending us out feeling disappointed! Very good customer service! We will be back for sure!
This is by far the best vape store I’ve done business with. I have been going to them for 3 years now and they have never done me wrong. They are always polite and and help with any questions I’ve had. I recently had an issue with an online order and they went above and beyond to help me out.I have recently moved to San Antonio and will continue to order from them.If you’re new to vaping or a veteran, check this place out.If I could give them more stars I would.Thanks John and Ashley for the amazing job you do!
Neil was so helpful & kind! I will drive all the way from Arlington everytime to come back! Also there was a cute puppy there so definitely a plus!
Been goin here for yrs. Sold me pods for my device that guaranteed they fit, of course they didn’t. Too late now I already put juice in them…. Not even remotely close to fitting and for some reason they still recommended them…
Cody with violet vapor helped me out to get into a new mod. They where friendly and very helpful. Would definitely recommend come see these guys for all of your vaping needs.
This place is great! The employees are very knowledgeable and helpful. I have been to other vape shops in the area but nothing compares to the level of service provided by all of the employees. They are very passionate about their jobs, and dont just try and sell you the most expensive products in the store. They listen to you and find the best product to suit your needs. They have a vast selection of house juice, which is hands down the best house juice I have found. Also, they have a great selection of premium juices, such as Beard, Vapor Maid, Triple Tap, Moose Juice, and much more! The environment is very inviting and interesting. I learn something new about a variety of subjects every time I come in. If youre an experienced vapor or just looking to switch off tobacco products, I highly recommend that you make some time to stop in. Whether youre looking for some e-liquid, a new mod, or just some information, Violet Vapor is the place to go.
Violet Vapor is a great vape one stop shop. The employees are very friendly and helpful and never make you feel uneasy with any questions you may have. The selection of house juices are amazing. I highly suggest the Creamy banana cream its the only flavor I use!! Great prices and quick turn around time if you have to order a specialty juice.
If you are new to vaping good luck…Dude was dismissive and rude and ended up selling me .4 ohm coils and 50nicGood thing they don’t even fit
First off let me say that I have gone to this place multiple times and with every time I go, there are new people to meet, more flavors to try and just an absolutely chill atmosphere. For someone like myself, that likes to have control of my life, I feel like I walk into a different world there. Everyone who has ever helped me have been nice, Ive even escaped there for lunch and just spent my time talking to strangers from all walks of life. It reminds me of being back in California in Berkeley, where people are so relaxed. You can tell everyone there is there for good vibes only and you are bound to make friends and learn something new! Best store ever!
I always feel like I am interrupting the staff when I come in. No one is particularly welcoming, and I hardly ever get to just chill and try juice before I buy. Its not even offered. Artisan never seemed to mind letting me sample their juices to my content. They wanted me to be happy with my purchase. I dont feel welcome enough to stick around when I go into violet vapor.
I have been going to this vape shop for 3 years now and it’s a great atmosphere. Really nice employees. And plenty of stock. I recommend to go
I love this store! All of the employees are very courteous and helpful. Even when I wasn’t really sure what I needed, they have always been so patient and nice and never made me feel like I was wasting their time. I highly recommend going to Violet Vapor for all of your vaping needs.
Good products but refused to sell me anything because I didnt have a mask. I cant and wont wear one either. Ive been a customer of theirs since they opened but never again. My money will be spent elsewhere from now on!
My go to shop! Staff are very laid back and knowledgeable about flavors and brands, everything is clean & tidy, and the Falcon Heavy in house juice is great. I havent wanted a different flavor in months.
There is no other vape shop like this one. A very unique, chill place to be at. No matter what mood youre in, as soon as you walk in the door the atmosphere just relaxes you. Good music and the absolute best customer service. You can ask these guys anything and if they dont know (which Ive never heard one of them say that) they will get the answer for you. Very helpful people with any problems you have whether youre a seasoned vaper or just starting off, they will help you every with every step. Especially Shelby. This lady is absolutely awesome when it comes to customer service. You always hear hello from her when you walk in and a see you later when you walk out. This will be my vape shop from now on. No other store comes close to this one.
First time visit. Staff was friendly and knowledgeable with their product. Also offered friendly advice to beginner vapors like me. Clean location with plenty of seating, plenty of parking out front. Did not push unnecessary products to a new customer like me.
This is the best vape shop I have ever been to. Everyone is always very friendly, extremely knowledgeable and ready to help. I highly recommend.
This place is amazing. Hundreds of flavors, and thats just what is in store.... they have even more that they can order. The house blends taste fantastic, there is something for everybody here. Tons of mods, again something for everybody. Every employee is amazing at coil builds, and most regular customers can help you as well. Now onto the employees.... they are what makes this store the best in the business. Every single employee knows what they are talking about in terms of vaping, and they are completely no pressure. Every time I go in there Im there for hours at a time. Best atmosphere Ive ever seen a business have.... they truly live up to their name of Violet Vapor LOUNGE. They love having people in there to chill with them and talk to them. All in all, this is the best vape shop and business that I have ever had the pleasure of being a customer.
Highly recommended, cool, friendly staff that’s willing to help. I didn’t have to come with questions, just answers and they got me a fantastic flavor for an extremely reasonable price. Go for the atmosphere if the customer service, wide variety, and competitive pricing isn’t enough to convince you.
Theyre always very friendly here. Best prices in dfw in my opinion. I personally like there in house juices.
ABSOLUTELY the BEST in Customer Service all the way around ESPECIALLY from SHELBY! Go see her she is super nice and any time Ive had a problem or n issue she has been there with the EXCEPTIONAL Customer Service that will EXCEED your expectations EVERY time!
It was a great experience, much better than any other shop in the sorounding area. The employees are very helpful and friendly. The product selection is amazing, and the house juice is on par with most premium juices. The atmosphere is that of a relaxing lounge feel.
This is a great place for vapor supplies and eliquid. The staff is very friendly and knowledgeable. Ive been shopping there for a couple of years now and always get treated very well. I highly recommend this place.
Visiting from Oklahoma and came across this great shop. Wonderful service, very knowledgeable staff that made me feel right at home. Will make this a destination any time get down this way again!!
Went in and spoke with Shelby. She was very polite and knowledgeable. She helped me pick out just the right device and juice. Will definitely be back!
Have been here so many times and they have been just as friendly and informative as day 1. The knowledge and the product selection is top notch and some of the best eliquids around!
This shop has gone the way of the birds. The seedy atmosphere with people laying on couches high on whatever they can get their hands on instead of working is rather off putting.I was once an frequent customer at Violet. It was once a fountainhead of good business, but has overflown into a cesspool of bad service and worse atmosphere in the past months. Were they awesome, good vendors once? Of course. But not anymore. I have gone in countless times for a replacement vape for the original one they sold me. I was told they would be getting in the tips for my vape and yet Violet failed consecutively. After showing the employee running the register how my tip(The second tip I had previously bought) was faulty and would like a replacement. I asked for the manager after the most imbecilic reply from the employee ringing me up to be told that the manager was on the phone, which as everyone who as ever worked anywhere, meant the manager was not even there. They didnt even card me.This is America where you vote with your dollar. Im not voting for them anymore.Im not great at math but patronizing and treating a customer like a complete idiot, an idiot with agency; an idiot who has spent over a thousand dollars at your store. I think a one time free less than $10 dollar piece of plastic to replace the ones I previously purchased is a strong business move as it shows discretion and the fact you want people coming back to your store.Because I wont.
Great store, knowledgeable associates that are very helpful! Great prices! Been coming here for years and no other Vape store will have my business. Definitely recommend!
Best shop super helpful staff. Love coming here to get my stuff or if I have any questions they answer. ❤️❤️❤️
Love em. Used use a local smoke shop and had no problems but thanks so much more directed it makes them more knowledgeable, equiped and capable.Im able to describe a flavor or name the mod TYPE and get the things I need or try something new that hits the spot.
They always have a huge variety and 95% of the time they have the exact items I need for a variety of different mods tanks and juices!!...Not to mention their prices are better than any other shop in the DFW metroplex also they have really Awesome Hours!!
Dont trust those one star reviews, those are from the type of people who would have a problem with recieving a gold bar. This place has a great atmosphere (grape flavored) and wonderful customer service. If you feel lost they will guide you but you cant just look around like your constipated and leave without speaking your mind and leave a bad review. Shelby and chaz are fantastic. Theres a goofy bald guy that knows about everything there is to know about the business but i forgot his name hes great too.
Best vape shop in Burleson. Ive been going here since they opened. 90% of the staff goes above and beyond. Theres a noticeable difference between the customer service here and the other vape shops in Burleson. The prices are average but they give me a discount as a military vet. Bottom line, the customer service is the difference here.
Wont go back to this store again. I stopped in to get juice and only one person was friendly and everyone else acted like they were high school still. And I guess this girl that was there was one of the managers she was doing her make up and tell the others what to do it was funny I guess she was going to a club. Lol. Im just going to stick with going to the weatherford store, Foster and Emily are always helpful and mature.
They don’t stand behind their products. I purchased an $80 pen that quit working after less than an hour out the door for no apparent reason, clearly defected.. I called and explained the situation and was told “eh, I don’t know man.. nothing we can do for you”
This is one of the best vape shops to go to in or around Burleson. The staff are super friendly and very informative. The juice selection they have is quite extensive for high VG/PG premiums, house juices, and salt nic juices! Not to mention, their prices are pretty good for mods, coils, and tanks.
Nice place they didnt have the SMOK coils or supplies but have a nice vape bar to try different flavors. Only 4 stars because when I asked about a resin mouth piece the young lady grabbed my mouth piece to see the size with bare hands...where I put my lips. Remember have the customers touch that stuff.
Love this store. Violet has been my go to for years now. Staff is always super friendly and knowledgeable.
My husband and I have been regulars here for over 3 years. It was 5 stars then and its still 5 stars. We dont shop anywhere else unless we run out while we are out of town, but anytime we go out of town, we stop here and stock up on juice to prevent that happening. I had to giggle at some of the other reviews. My opinion is, its a VAPE shop. Theres going to be lot of vapor in the air and the windows fogged up. I wouldnt go into a perfume store and complain that smell was just too much. Thats just asinine. lol As for the service, we miss some of the old faces but the new are just a great! Things have changed since we first started going and regulations have caused them to do some things differently but its still a great place all around. We always just purchase juice from here and have never got the feeling they were disappointed we only wanted juice. We miss the old 5 Star points system where we were VIP Members and were bummed there was no way to grandfather that into the new program, but things change and we understand that. It doesnt change the quality of their product or value of their service. We absolutely love Violets, their employees, and management. Thank yall so much!
Drew was sooo amazing! Even recommended a new juice that I’ve never tried and it’s absolutely delicious!! Thank you so much! This was an awesome experience especially for my first time in the store.☺️☺️🖤🖤
Ill never buy from this place again. I bought a Breeze II and had it about 2 weeks and it quit charging. I tried to get a replacement and was refused. They said they didnt warranty those types of smokers even though at the bottom of their receipt it says All products have a 30 day in-store manufacturers warranty. AVOID THIS PLACE!!!
Ask for Kat! She is so knowledgeable and kind. I went in today not knowing what exactly I wanted and she helped me pick the perfect device and juice, as well as answered all of my questions. We will continue to go to this location, thanks to Kat!
The juice here is amazing and the staff are all pretty awesome. Ive been coming here for almost 5 years now, theyre always consistent in price and flavor!!
Walked in and was immediately dismissed for the guy to look at Facebook with his friend putting down women. His female coworker began trashing customers from across the shop. When I asked about a specific juice from the website and his knowledge of it he told me he wouldnt know he had never tried it. After asking about a house blend and him offering no help whatsoever he allowed me to do my own research on the website as I am standing in the store. I finally decided Id rather not give them my business and left.
Went in here with some questions and needed something specific. The staff here was very informed on their products and gave me great advice. I would return here and would recommend to any vaping friends who live in the area! I also have to mention that the prices are very reasonable.
I went in there to purchase a disposable and walked nearly 10 feet outside of the store and tested it and it was extremely burnt I went back inside to get an exchange not to get a refund and the guy told me that he doesn’t do any sort of return policy or exchange. As someone who works in the vape industry I think it’s absolutely ridiculous that this is how they run their business.
Came in with a whole lot of questions and the young girl that waited on us was very very nice and so helpful!
This is the best vape shop that I have ever been to. The second I walk in I’m greeted and feel very welcomed. Everyone is very friendly and very helpful. They will joke and laugh with you, but also will help you with whatever you need.
Been going here for years, love this place!! Entire staff is wonderful and I just love knowing that I am not getting anything less than top shelf quality. Highly recommend going here!!
After 30 years of smoking cigarettes I decided to try a vapor. It’s been a life changing experience for me. I haven’t smoked a cigarette in two weeks now. The vape is so satisfying I don’t ever want to go back to cigarettes. The staff at Violet Vape are the reason for all my success. They helped me pick out a device. Showed me how to use it. Answered all my questions. Allowed me to try any and all the flavored juices, till I found the ones I liked. Very patient, knowledgeable and pleasant people.If it weren’t for them my experience may not have had the outcome it has had. Thank you so much.
WOW! If your in the Joshua/Crowley/burleson area take the time to go to this shop! Ive been to every smoke shop in the area and this is the best hands down! They actually know what they are talking about, if you call and ask them a question they have the answer ( believe me the other shops around the area do not) fast friendly, great attitudes! Just save yourself time and headaches and go here first!
Great people here. They try to be as helpful as they can and you wont leave with a bad experienceWould recommend anyone go up there especially people just getting into vaping, theyre very helpful
Great place to go to meet great people while enjoying an awesome vape experience. The staff always has your best interest at heart and love to share their knowledge with you at a moments notice. Highly recommended!!!!
I came in today with my brother today. I talked to Randy about CBD and vaping he was very informative about both of those subject. I had concerns about both of them. He took his time and didn’t rush. He was very patient and answered all my questions. I would definitely recommend Violet Vapor to everyone.
Glad we chose this shop to go check out. Shelby was wonderful. Very kind and knowledgeable with all products that they sell. Thanks girl. Lots of shops to choose from and we choose Violet Vapor.
Friendly staff! Nobody trying to up sell me when I go in! Highly recommend. ✌️#NKD MAX Apple Ice
Great store. Been to another location and it was just as good. Always someone to help immediately!
Neil was amazing good customer service, extremely friendly and helpful. Good professional standard. I will be returning.
The young man that helped me showed concern and was very helpful when I was trying to decide what vape juice flavors I wanted. The store was a delight to all the senses.
The staff greeted me when I walked in and was so helpful in making sure I got exactly what I needed.
Drew is absolutely amazing. They are always so friendly and I’m always so happy to buy my juice here. Customer service is the best!!!
Im very picky with my juice I was there for 20 minutes trying a dozen different juices and they were cool the whole time. Well satisfied with what I chose ( which happened to be a house blend) . Will be going back
I stopped into Violet Vapor in burleson today to switch from juul to a “mod” type device. I have zero knowledge about them, which did make me nervous. Thankfully however, the team Of people working today were not only knowledgeable, and professional, but they made me feel good about the choice to make the switch, and helped me leave with a device that I love, and all the knowledge I need. Thank you to Cameron, Katie, drew, and Jared. You all are rockstars and I will be back to see you soon! 😊
Love this place so much just wish their was one closer to Saginaw!!
They are aways very helpful, friendly environment, awesome staff who greet me and treat me not only like a customer but a friend. I enjoy going into the store and look forward to it.
The only place I go for all my vaping needs. Extremely helpful staff, fun atmosphere, and free sampling all combine to make each visit enjoyable. These people know their vapes/flavors. Dont know what you want? Tell the staff about flavors you enjoy, they will make sure to help you find the perfect flavor for you. Also, sign up with 5star app and get points for every purchase which can be used for FREE STUFF!
Ill drive miles out of my way to to give my business to Violet Vapor. Why? The staff.
Great vapor shop lots of choices for premium and house juices and I heard the house juices are actually top notch compared to others! I have never had a house juice that was on point either the flavor was off or it didnt last, the nicotine was off, or it killed my coils just to name a few problems. Prices for the house juices are a bit higher compared to alot of online vapor shops with free shipping and probably some other vapor shops in the DFW like ezfumes but at least this place lets you test the flavors before purchasing. If any other vapor shop says its illegal to allow you to test the flavors they are straight up lying! You are allowed to test the flavors just not for free and at violet vapor it was only .5 cents so the deal was great! I would go here again for sure.
Always a great experience when we come here. Nice staff. In and out quickly!
Went in the store as a complete beginner and came out with some good knowledge about vaping. Would highly recommend this store, great customer service and fair prices. Will be back for sure!
On top of being a great place to hang out with your vapin buds, the juice they have isnt made in some basement; its crafted in a super hazmat clean warehouse just north of the two Fort Worth locations. Store atmosphere / Quality Juices / and great staff to boot!
Super nice and helpful
Awesome service. My number one choice. They where helpful and very knowledgeable about everything from juice to tanks etc. This will be the only place I go for supplies
My one stop shop for all my vape supplies! Would recommend to anyone and everyone! Staff was awesome! Jared couldnt have been a bigger help with all I needed! Thanks yall
I absolutely love this store it’s the only one my husband and I go to. Also shout out to Caitlyn K. Every time I tell her I need something new she gets it spot on and I love what she picks out for me!
Nice staff. Extremely helpful. They dont have a wide variety of mods but they have a huge selection of juices.
First time customer. I went in and the guy who helped me (didnt get his name but he was wearing a ball cap with a fish hook on it) treated me like an idiot when I wasnt sure exactly what kind of juice I needed for my vape.
2nd time posting this because they deleted my review like I’m sure they do all the negitive ones.. “I don’t know how to even find my way in this store because of the excessive amount of vapor in the air, the fact you have to awkwardly wander around then wait forever to find an employee because they’re too busy talking to their friends and when they find out you don’t want anything else but juice, they act dismissive and ignore you when you don’t want to buy what they’re trying to shove down your throat. I noticed the house juice wasn’t ever consistent because I usually got the same flavor every time and it always tasted different. It even actually affected my breathing causing my chest to have severe pain all the time. I know in fact that juice caused the problem because I used it for 8 months, have stopped using the juice for a year now and have not have the problem since. CAN YOU PUT 0 STARS. DON’T WASTE YOUR TIME HERE
I had came from Colorado which there was a plethora of vape shops good and bad. Then I came to burleson and found this welcoming vape shop, the vape baristas have shown me the inns and outs of vaping and also helped me quit smoking. Ive never had the hospitality they have given me. I am extremely happy this store exists. So if your in the area and searching for the right vapor store come down here. the environment is amazing I love the chillness they offer I spend my extra free hours learning from the best.
This is the only shop I go to even when I was working out of town I would stock up and when I ran out I would come back to re supply they have the best supply and knowledge everything you need in one store great friendly employees
Store is large, clean, and the staff was very friendly and knowledgable on the products they carried. They werent pushy, but still wanted to help their customers find what they need.
I tried these guys because exquisite vape sucks at customer service. And these guys and gals blew exquisite’s doors off!! So thrilled I stopped here. Huge selection. Huge store and very comfy.
Very helpful crew they have here. Wide variety of selection. The young lady that helped me yesterday was amazing at her job.
We have been going to violet for years. They are friendly and extremely helpful. Their house juice is great, only juice we use!
Love this place this is the “local vape shop” only place I go beacuse the carry the great products this I live I’ve been vaping for a long time.
I always come here for my vape juice and they are always so friendly and it’s a relaxing environment! Will never stop coming here for my vape needs!
Very helpful and friendly service makes you feel right at home would recommend this shop over any others by far the best vaping experience
They have always been very helpful. Gone out of their way to help me with my vape equipment or replace. Could not ask for any better.
Love these guys. super inviting.if you have a question they have all the information plus more. they arent the crazy salesmens that try to get u to buy a more exspensive product that lacks quality.they are honest humble people.wouldnt go anywhere else. me and my fiance actually freaked out at the thought of moving away from our vape shop... their like family.
Rude customer service on multiple occasions thankfully I found the product online much cheaper , if it wasnt for multiple visits I wouldnt post these comments but it needs to be said period look around for alternatives your money speaks ..
The people here are always helpful and friendly and they have the best priced juice around. Olivia make your visit worth while And dont forget kat
Amazing customer service. Really friendly staff and listen. The options the have in liquids and mod are great!
Very pleasant nice people Kendra took great care of me and erred all of my questions etc.. I will make Violet Vapor my new hometown Vape Shop ..Thank You so very much for this opportunity to express my gratitude..
The kratom here is awful, it made me sick, I think it was laced with something. I would not recommend trying it.
Great service employees were very nice very helpful I will be coming back more often
Shelby was awesome. I was completely overwhelmed, and she took me step by step through the process... Awesome place and service!
Litterally the best customer service I have ever received. Olivia dropped so much knowledge, and I feel so satisfied. Left much more educated.
Overall great experience every time I come in. Friendly environment, the greatest juices to ever hit your lungs, and everyone knows what theyre doing. Deserves more than 5 stars.!
This is my favorite vape store. Love the atmosphere and sells people are so nice. And hey great you as you come into the store. 👍👍
Ive been doing business at Violet Vapor for years, always staffed with awesome individuals. Keep it up, yall are #1 in my book.
Great place great people fantastic juice. My only vape store
Love everyone who works here. All very friendly and have never had a problem. Great place
Very helpful place. But just like everywhere else they do not build your rdas for you. Not necessary imo. If your buying rdas then you should be able to build it.
Best place ever. The people that work there are always so friendly and helpful. This is my favorite place and the only where I go.
Great service and helpful. Prices havent changed much over the years and a reward program.
Have been coming to their facilities in Fort Worth amd Weatherford area for years. Always a great experience. 👍🏾
This place is awesome. Family atmosphere and nothing but friendly faces. They know their product and will not steer you wrong
When I was at Violet Vapor the experience was awesome!!! I was kindly helped with everything that I needed by tony and man the customer service is amazing! Recommend this shop 10/10
We have been using Violet Vapor since they opened. They always provide quality service and product. It’s the only brand we trust for our vape needs!
Awesome atmosphere! Awesome people. I helped unravel the illuminatis alien filled hollow sun, and the conspiracy behind the holographic moon. This place is amazing!
Customer service I is unique but informative. Personal opinion they should carry more flavors, red bull for example . Still a great experience overall.
These guys always know their stuff and the prices are more than fair. House flavors are amazing.
Just got my first vape machine. Came highly recommended. Really diggin it. Aegis legend kit. I think my social life is about to improve, im quitting tobacco. Ill go nowhere else for my vape wants. 💨💭💭💭
I enjoy coming to violet vapor, they are nice and can tell me anything I need to know about my vapor flavors. Been searching everywhere for a awesome vapor shop and I found my home. Love and keep vaping everyone!
Great place, fun atmosphere, smart people. Always go there to get my juice and coils, and the people always help me change my coils, to ensure I dont burn the damned things.
Great store and friendly staff. Very clean and knowledgeable. Drew is a rockstar and is always so helpful
Great experience! They walked me through the whole process and got me going without making me feel dumb
They have some of the best customer service I have had in TX and AZ and they dont treat you like an idiot...the girl that helped me today (wish I remembered her name) but a big thank you she went above and beyond what customer service should be... :)
Awesome employees, super friendly and welcoming! Great products
Neil was VERY knowledgeable about their products. I will be going back for further needs and questions.
Everyone there is AMAZING. So helpful and informative on all of their products and makes all of our buys super easy.
First time vape. Went in & a gentleman by the name of Cody was extremely helpful! Awesome place
Ive been there a few times. Theyre pretty knowledgeable about their products. Helpful staff, no complaints
It’s always a great experience here… and awesome selection!
Neil is so knowledgeable and wonderful! I had a great experience! Thank you!
I go here all the time and the service is top notch 👌🏼 The staff is friendly and knowledgeable, never a bad experience
Always great service and prices. Definitely a good place to go if youre inexperienced and need help
Everyone that works here are just plain awesome never have i been disappointed with their hard work and their ability to know what I am looking for even when I dont know what I am looking for.
Been going here for YEARS.. One of the best vape shops in the area! Cat is always putting us on the best juice when we come in
I love going here they are always so helpful and nice. I do not go to any other store.
Best vape shop around! Seriously, they dont get any nicer than here, employees are on point, always checking up on customer, shop is clean, spacious, theres no competition
Wouldnt sale bubble glass do to a temporary dl over 30 years old then was told they do not need my business. Very rude and un professional...
Always super nice and friendly. Only shop I know that stays open til 9pm. Works great for when I get off late.
I had an amazing experience at Violet Vapor! The staff is very helpful, kind, and knowledgeable. Highly recommend this store!
This place is great! Best prices on disposable vapes that Ive seen!
Really awesome place w the best staff really helpful & friendly !!! Thanks so much for all the help Cat 😊 ill b back for my vap needs...luv u guys
The people that work here are amazing and super helpful!! They are all very knowledgeable about the products.
Very friendly and helpful. They answered every question I had. Thumbs up!
The staff is very helpful and the atmosphere is great! I love coming here. Definitely recommend this place!
If its your first time you just tell them they will explain everything Everyone is always nice and patient They go over and beyound to help in any way
Great Customer service
Love this place! Always clean and love their selection of disposable vapes. They are always reliable.
Best vape shop around. I don’t leave reviews, but this place is worth it.
Fantastic people, great service and great products, what more need to be said?
This is by far my favorite vap place in all of Burleson and the only one I go to now. Great prices, tones of items to choose from, and the staff is very nice and helpful!
Violet vapor is top notch, great prices and awesome staff helped me with everything i needed. Will definitely be coming here next time.
Always helpful and also just a great place to hangout and relax, your dogs are welcome to come in as long as they are leash and potty trained
Always friendly, they have a good selection, and rarely have to wait to be served.
They were having to close out their houseblends. Didnt have a lot in stock and what they did have was expensive 13 dollars for a tiny bottle
Have everything I need. Wish they had a sale or a saving day.
Best vape shop in DFW metroplex. Friendly staff very knowledgeable, great variety not just vape stuff, but CBD, kratom, what have you.
Love this place. Its my go to for everything from vape to cbd products for my dogs and me. Love Shelby she knows her stuff.
BEST vape shop in Burleson...actually DFW! We are regulars!! Great customer service, awesome atmostohere, and even the patrons are amazing!!!!! We love this place!
Everyone is very informative on their products! Definitely recommend coming by!
My husband and I have been buying from this location for about a year. The service as well as the vape juice have always been good.
Amazing service! Was having problems with my equipment and the staff was extremely knowledgeable!