Awesome experience at New Rose Spa!! I was out of town an needed a excellent massage; for the price an quality I highly recommend this spa. She got all up in my muscles an I felt amazing when I left; when Im back in NJ Ill definitely be making another appointment.
I truly feel that not enough people know about that place. It’s absolutely amazing massage experience that won’t compare to any of the generic massage places around. After the massage you would feel like absolutely new person. The prices are very competitive, the staff is amazing and they have great reward program. If you are looking to have an amazing massage, get rid of the pain and relax, that is must visit place.
It’s the best spa I’ve been to in South Jersey. When I started going to New Rose Spa, I was living in New Jersey. I live in Philadelphia now, and I still only go to this spa. The service is amazing, the prices are incredible, and everyone is always so kind. The spa is very clean which is super important. My favorite part is that whenever I need most attention on muscle pains, my pain is always relieved when I leave. I 100% would consider New Rose Spa!!
Staff has always been warm and welcoming. The facility is clean and inviting. Super affordable and the massage technicians are always attentive. Definitely recommend.
Great massage! Great service! Very fair priced! Clean and organized everyone was so nice! Make sure you tip in cash
I went to this place for the first time for a two hour massage. I asked for medium pressure and got deep tissue it was painful. The massage table face down was uncomfortable like wood sticking out. There were part of the massage that were good. But the worst was the attitude of the woman at the front desk who was super rude because my tip was not in cash. I gave A $25 tip. Then she pointed to the sign that tips should be in cash. I will never go return due to the rudeness of the woman at the front desk! There’s too many other places to go to put up with poor customer service.
I booked a couples massage for my friend for his birthday and it did not disappoint. We were greeted by Jenny and she explained our services professionally and super courteous. LuLu and CeCe were our therapists and let me tell you one of the best massages ever. I will be coming back again real soon! Don’t let the construction deter you from making an appointment. Our room was perfect! I’m sure we both fell asleep at some point. The hot stones at the end were perfect 😍
I tried this place because it was close to Cherry Hill Mall. The space was clean and serene. The woman that massaged me had the perfect pressure and I was put the sleep during the process 😁 I will be back there... but for longer. 60 minutes was not ENOUGH! I recommend this location... they are accommodating. My best friend and I will be going back! Thank you all for getting me in for an appointment!
Loved my massage ! Worth the money ! There was a slight language barrier, didnt speak english to well but did a great job ! Going back in 2 weeks . Got the 5 massage package deal !
Excellent massage spa. Every massage Ive had has been wonderful. Highly recommend.Edited to add: the prices are extremely reasonable, even when including the suggested tips.
Great massage from start to finish! This is the place to come if you are in need of a great honest massage! Will be back soon.
Cece was my masseuse. My wife and I purchased a couples 90min massage. My focus was on my neck and upper back area. Features included some hot stone massage and light stretching. This was one of the best massages I’ve ever experienced. The pressure was perfect (preference is medium to strong). They really took their time on my most tense areas, without ask. It is a very quiet atmosphere which I appreciated. There place is very clean. Highly recommend this place. We will be returning for sure.
Found this place on Groupon a few years ago for a Valentines Day gift and have been getting the 10 package couple massages ever since. My fiance loves it so much that he got his own 10 to get massages to go every friday since he works out a lot. We are completely obsessed with this place! The massages are so dam good. We always get 90 mins!
Thought a $120, 60-minute couples massage was too good to be true. Turns out, it’s not! This place is very clean, all employees were welcoming and friendly and the massage was equally relaxing and revitalizing. We’ll definitely be back!
Great place to get a massage! This establishment is very comfortable, clean, and quiet. The message therapist are well-trained
Mina Pham - Just got my massage today and had the best and relaxing experience! I had pain in my back for sitting so long at work daily, but after the massage, my back felt great! Thank you for a great experience at an affordable price.
I live in Philly and am often disappointed by my massages in the city (unless really spending a lot of money at high-end spa and even then I can be disappointed). Years ago friend of mine recommended New Rose to me and I have not stopped going since. If you are like me and especially prefer deep tissue, everyone I have ever had is amazing and I feel so much better after leaving. I appreciate the hot stones and hot towels included. Great staff, friendly owner, clean facilities and I am usually drooling and half asleep by the time I am done :)Note: This is not a fancy spa it is a true massage business and you will get a fantastic service if you really are seeking an excellent massage. Just dont expect all the frills.
My masseuse was fabulous!! Really paid attention to my needs and requests! Was immediately greeted with kindness and respect once I walked it. Highly recommend...!! Will be back as soon as I can!!
Me and my girlfriend went to get a couples message. The lady asked if we could pay now we said sure so she says how much would you like to tip them and we said okay 5$ each only because this was our first time there, so she said here’s a paper that shows how much your suppose to tip so I asked her so you gonna tell me how much I’m gonna tip them she said yes so we asked for the card back and walked away. I’ve never heard that before.!!
I had the best experience today!! I had pain in my head, shoulders, lower back and legs. I feel so relieved from my body pains and I am so relaxed and refreshed. She did an amazing job! I highly recommend Rose Spa you will not be disappointed. I will definitely be back for another one.
All I can say is wow this place is awesome! It is very clean and Helen is great! I have found my new spa. Prices are affordable and they don’t force you to pay a tip. You feel like you want to give a tip based on the service and it is well worth it.Thank you New Rose Spa!
I just wanted to mention about the great experience I had at New rose spa. I have been a customer now for a few years and by far this was the best experience since Ive gone there. Amy was my massage therapist and she was fantastic! She was asking me what kind of pressure that I wanted and would ask during the massage if it was okay and she really concentrated on the areas of my back that Ive had issues with.I really felt good after the session and will definitely be going back requesting her.
I have been coming here for Years! They are very different from anywhere else and are the only ones that can get rid on my aches and pains! Staff are extremely friendly and prices are very reasonable! They are obviously taking Covid seriously and I see masks and sanitizer going everywhere at all times. I am glad they have reopened and are a safe and awesome service. If you give them a try you will agree!
I went for the first time today. I was greeted immediately and my appointment confirmed. The massage was very good. The strength of the massage was on point. They use warming oil and hot stones with hour long massages which is nice. Unlike other places I’ve tried you do get your full time here. I would recommend as well as return to New Rose Spa. The only portion that I wasn’t expecting was being required to keep your underwear on. It wasn’t necessarily a bad thing I just didn’t expect it.
Tina was amazing!! Very clean space and their website was super easy to navigate. As soon as I walked in, they took me back immediately. Definitely recommend!
Just went to New Rose Spa tonight and was pleasantly surprised by how good the massage therapist was and how quiet it was. I was worried that it would be noisy but it wasnt at all. What I most appreciated about my 90 minute massage was that they targeted all of my problem areas when I told them about when I checked-in. If you are looking for a straightforward massage by people who know what they are doing, you should check them out. I will definitely be back! Most likely again next week :-)
Took my niece here to celebrate her graduation yesterday and we both had a wonderful massage!This is the first massage Ive had where:1) hot stones and oil are included2) they wipe the excess oil off after so your clothes do not get oily3) you get the full amount of time you pay for4) I am not sore the next dayAnd I truly have tried most massage places around! Highly recommend this place as they are professional, straight to the point, and clean!I would close the door next time and offer hot tea after but that is all that would have made it a platinum experience! This place is truly wonderful and I loved the massage!
I want to say that this is unfortunately my first ever google review, I made this so I can give my two cents on my experience. To sum up my experience: I went out more stressed than going in and I heavily regret my time spent there. I should have not gone there. My girlfriend and I were looking for a good spa around the Cherry hill area and were looking online for good options for couple massages. We encounter New rose spa and to our surprise, they helped us with a discount because there was a promotion going on. We quickly made an appointment and went excited as it was my first time ever going to a massage. Upon arrival, the lady seem excited to think I was a certain type of Asian but promptly changed her attitude when I said I wasn’t. She even stated that they liked it if I was a different type of Asian. I brushed this off as I went in for a good time, not for conflict. We were lead to a room and got ready for the couple massage. Overall I would say I was disappointed as it felt very much like a random person was just pressing down on my body for a majority of the time. Not even the body massages felt good. The masseuses were also whispering throughout the entire session, and I really could not relax even if I really tried. Finally at the end the lady at the front inquired about my experience. I am not the type of person to complain so I said it was good as it was my first experience. However this quickly turned sour as she started yelling “TIP TIP” 20 dollars per person. Which totaled 40 + dollars and I unfortunately obliged. I know tip is for gratitude and I usually happily tip for good service but I was not at all satisfied with my experience yet she continually called for tip. The whole experience felt extremely slimy and greedy. Perhaps this was just me but I am extremely extremely disappointed, unsatisfied and felt scammed.
This is a gem in Cherry Hill !!!! I was so relaxed after my body and foot massage I could have floated home!!!! The Staff was professional and the rooms are very clean!!!
Great experience, front staff was so friendly and welcoming, masseuse was very skilled. I would recommend to communicate your needs/requests to the front desk before you begin your massage! Will definitely come back :)
My mom recommended this spa to me and we had a lovely experience here! My husband and I went for a 90 minute couples massage and we couldn’t be happier with the experience! Lulu and Lily were both so skilled and thorough. The spa was clean and relaxing and the woman at the front desk was so sweet and welcoming! We have plans to return once a month because we loved it so much!
Excellent service & just an overall great experience. Will be back again with my wife.
Love this place , the ladies here do a really great job. It’s so peaceful, clean , and relaxing
Money well spent, Helen was phenomenal and very kind. The customer service is amazing and everyone there is so professional, and it it VERY clean!
Ive been going here for years now and am never disappointed! Its like they give my body a tune up each time. :) Love going so much I have also taken friends and recommended to others, as I dance (a lot). Working a sedentary job, then exercising hard causes the muscles to tighten up and you cant always work them out on your own, so this is my go to place for instant pain relief. The front desk is always well managed and Im usually able to get a same day appointment - which is awesome as my schedule constantly changes. All the massage therapists are conscientious and check to ensure you have the best experience, each time. Special requests or areas of pain are always addressed, plus they find tight spots you didnt realize you had. Pricing is very reasonable and the packages make it quite affordable for the self care we all need. Check them out, as you will enjoy!
Very nice and clean. I had a great experience will be going back!
I come here often and I am never disappointed. The spa is very clean, quiet, and relaxing. Friendly customer service and amazing massage therapists.
I’d 100% recommend!! Needed this. Everyone was so kind. I was taken back immediately. Prices were great! Anna was amazing and so sweet ☺️ I’ll for sure be back.
Booked an appt for 2P. Came at 1:55p and the lady was not at the front desk. The door makes noise when entering so I opened it again so they could hear that someone walked inside. Still nothing I then said “hello, excuse me” and waited 5 more mins nobody ever came so I left at 2:05p. Just wasted time and gas for no service :(
Great experience! I was referred to New Rose by my acupuncturist and I had a wonderful relaxing massage with Lisa. She zeroed right in to my trigger points and did a wonderful job, always mindful of her pressure to check in with me. It was a deep tissue, therapeutic massage for a price that makes it possible to come back often! Highly recommend!
I tried them out for first time today! The massage went well, even though it was a little rough. The only thing I was unhappy about was that they left the doors open sometimes and I saw more than one client getting their massage done while walking into my room. When the massage person left the room to get hot stones, I noticed my door was slightly open as well.
My husband and I had a couples massage with Amy and Michael. They were both amazing and the pressure was perfect. We would highly recommend if you are looking for one of the best massages you will ever have. Great prices and will be back!
I had a lovely experience at New Rose Spa. I got the 60 minute full body massage and thoroughly enjoyed it. Amy was really nice and I was able to fully relax during and after the massage.
I have been going to New Rose for years. I have referred my family and friends.
After numerous visits, I can say my experiences have been terrific. They keep any appointments made and give you a full 60 minute hour (unlike many spas). They do not try to sell you products, but provide a soothing, relaxing massage.The prices are great, and even better with a discount 10 pack. Every time I have gone there, there is someone at the front desk that is friendly and understands and speaks English.Parking is close in front and back, very easy to get to on Route 70 (Cherry Hill).I highly recommend!
First time ever getting a massage professionally done and it was absolutely amazing! My boyfriend surprised me with a back/foot massage🥰 & LOVED the back massage. I’m always tense but I feel so loose! LuLu serviced me😁
Very Clean, Very Professional, Friendly staff, affordable rates. I have been to several massage places in the area, but hands down I have received the best massage service at Rose Spa. Once you start coming, you wont able to stop.
I come to this place very often to get a couples message with my wife every time is an amazing experience to the receptionist that’s works in the front desk to the message therapist in the back very progressional great customer service look forward to coming back each time, Thank you for the amazing message each time keep up the good work.
Wonderfully relaxing massage! The therapists at this location are so strong. They are able to work all the knots out of my tense neck and shoulders. They take safety seriously and wear masks/scan temps of both the employees and clients. I buy their packages which are very reasonably priced. Highly recommend!
Wonderful couples massage! We were able to get an appointment quickly and we feel good as new!
I had terrible neck to shoulder pain and stiffness it wasnt going away for two weeks I tried this place today and it was incredible. Right away she know where the spots to massage and stretch the hot stones also added to alleviating the stiffness and pain. I recommend this place to anyone who needs deep tissue massage. She knew exactly what to do. I feel like a new person(John)
Great massage, great prices.I will be back.
Fast appointment times, excellent prices. I havent sampled the breadth of spa services, as I only get the deep tissue massage - hot stone is included also. Grace is my favorite, Amy is also very good. I got the membership which applies a discount that basically equals the special advertised first massage price of $38 for 60 minutes. I didnt know what to expect but I was glad it was a firm, heavy pressure deep tissue massage. My wife got the Swedish and enjoyed it as well.
Easy to get appointments. Prices are very reasonable. Staff is friendly and you get a great massage.
Quite unprofessional... the lady at the front desk did not accept the amount of tip that I gave her and said to give a higher tip that is recommended. A tip should be earned and it was a bit off that she wouldnt accept that I at least gave something that as a customer I believed was enough based on my experience. This has never happened to me anywhere else. As for the massage it wasnt complete as she entirely left out any feet massage. The place also felt very stuffy and not as airy and clean.
For starters I should mention they have definitely taken what people wrote in previous reviews and worked on them. I got the 30 min regular and 30 min foot massage, and I enjoyed it. They asked me about the pressure before getting started and the woman checked regularly to make sure it was ok. I do think that they switched at some point because the one woman stopped for a second and then when the massage started again it was a lot more pressure than it had been. I just asked for less pressure though and she did right away. They just do back and shoulders/arms for this massage, and then do the feet. Legs dont get a lot of attention which was totally fine with me but be aware of that when you book.The reason I took off a star is because I did hear a lot of noise in the hallway. At first it was whispers which was totally fine. I wasnt really bothered by it but then a man came through laughing and talking very loudly with the other employees and that wasnt so great. However, for the price I do think that this was worth it. I wasnt hassled for a tip, but I think they encourage cash. You will get charged $4 extra for tax so be aware of thatAll in all a pretty relaxing and enjoyable experience!
It was my first time here, it was very clean, staff was professional and friendly. I had to change my appointment time and they were able to accommodate me, which was greatly appreciated. My 90 min massage with Dave was incredible, so relaxing and perfect pressure!! I will definitely be back and telling my friends about this hidden gem!
I was there for the first time a few weeks ago. Unfortunately, no one seemed to understand what I was telling them. The masseuse caused a pinched nerve in my neck, and I am still getting tingling and pain on the whole right side of my neck. Other than that, the massage was okay. I wanted her to give more attention to my lower back (scoliosis) and my right hip which was fractured in February. Nope, didnt happen as she didnt understand me, so it was a pretty generic massage. Not sure I would go back.
YOU MUST GO HERE!!!! First time going there today, and I was in such a deep state of relaxation after an hour and a half that I was going to actually ask for ANOTHER hour and a half because I didn’t want to leave! I had to leave though and couldn’t ask for another session. I cannot wait to go back. Very professional, friendly, SKILLED in massages, clean, relaxing atmosphere… I could go on. I will definitely consider becoming a VIP because I know I will be going back a lot. This was not only beneficial to my physical health, it did wonders for my mental health. Life has been very stressful, but New Rose Spa provided me with a sense of peace I’ve desperately been seeking. I now have a new happy place. THANK YOU from the bottom of my heart.
Ive been here twice and already bought a package for further visits. Jenny who works the front is very nice and will communicate to the masseuse what trouble areas to focus on.+ actual strong massage+ relaxing atmosphere, clean+ uses the full time+ easy to schedule onlineI recommend giving it a try
Do not underestimate this place! The massage therapists are well trained & professional with amazing service and delightful massages. They can cater to any pressure, the beds and rooms are warm and the atmosphere is very calming. I highly recommend New Rose Spa. We just purchased a package after attending 2x this week already. Great prices!
This was my first massage and I will DEFINITELY be back!!! I really felt like they went above and beyond just a typical massage.. she knew where all of my tight spots were and made an effort to work it out. I even purchased a package as soon as I left. Visit this place, you won’t regret it.
I’ve been going to New Rose Spa for 3 plus years. Always get a professional therapeutic massage. Doesn’t matter which Therapist works on you, they are all qualified and good.. Management keeps the place clean and running efficiently. Whether you get a body massage or foot massage you will always feel better. They offer special discounts which makes getting a massage cost effective. I would recommend New Rose Spa.
This place was a good find. There price are so lower compare to other massage places in the area but the quality of is not compensated. After two trials, I got their package of 5 body massages for $230. Its a gift card so it can be shared to your friends and family. I love Susan she is my go to girl!
Mediocre massage then telling me “you need to tip more” is insane.
I’m in chronic pain and have had messages for 35 years. Must say Rose Spa is the absolute best place to go. I’ve been going here for 3 years now and no matter who I have messages me it’s wonderful! I get deep messages and it’s amazing how these small these women are but the strength they have plus you get hot stone with every message. I word rate 5 Stars 🌟🌟🌟🌟🌟
I’ve been here multiple times at this point and there’s a reason I keep coming back. The pricing is more than reasonable and the massages are always phenomenal. If you’re expecting a super luxurious setting, this probably isn’t the place for you however the spa itself is very clean and you will leave feeling great.
I have had a great massage there three times. They are always very accommodating and nice, and the therapists not afraid to really get in there and find those areas that need extra work. Highly recommend
My husband and I both lead very stressful lives, both work on our feet and so forth so we were looking for a place to get a massage and membership. We tried this place and OMG the scalp massage was a total surprise and they did an amazing job with the body and foot massage. I could literally feel the stress melting off my body. Their prices are very good and because of that and our great experience we got the year membership! Phenomenal massages, super professional, and very friendly staff. If you’re looking for a great place to relax and unwind at a reasonable price this spa is it!!
Really good pricing. 1 hr deep tissue massage is just $50, which includes free hot stone. Went there for a couples massage and we will be using their service again!Staff is courteous, kind, and professional. We had no problem scheduling an appointment.
I was looking on a good place for a massage around the area and found this. The place is nice and clean. Massage is really great and professional. I recommend looking for Celine. She did a really great job removing the back pain I have. I fall asleep the whole massage because it was so relaxing. Im thinking to go back again next week and 100% I recommend this place 👍🏻
I would leave 5 stars for the massage as it was excellent. But the big problem is the guilt trip over tipping.In any business you tip based on service and what you can afford. To me 20% is fair but this place showed me a printed sheet about how much to tip, then made me feel bad that I couldnt leave that amount over 20% cause I simply didnt have it.A tip, no matter the amount is a tip and its not professional to promote or try to influence higher tips. I found this very bad business but the massage and setting inside was excellent.
My overall experience was great. Jenny at the front desk had amazing customer service, and I love how she asked where my areas were I wanted the masseuse to focus on. Andy did an amazing job, with the intensity i needed on my tight area and i left feeling so much better!
Found this place on Groupon. Tried out a couple other places but this one is the BEST! The DEEP TISSUE massage is AMAZING! Ended up getting the 90 min 10 massage package for my bf and I for our anniversary. Hes never experienced deep TISSUE massage until I took him and now hes hooked!
I found this place a few weeks ago and fell in LOVE! They’re close to my house and provide great service. I ride horses and had super tight back and body. They took great care of me at the New Rose Spa. I had a few bruises the following days but I needed that work! They customize pressure to your request.I could not have asked for a better experience.
Didnt really like the atmosphere. Feel a little cheesy. Anyway 1 hr body 30 min foot. $90. I pay the work $10 tips bc she was weak. And after I come out and paid the $90. The boss lady ask me for more tips. Never coming back again. Unprofessional n old ladies work there. No straight.
I had been here prior to the pandemic and always had a positive experience. I recently went for the first time since it has reopened and wanted to share my positive experience. Masks worn at all times including the client, temperature check, symptom check, fresh linens. I felt safe and would recommend going to this spa should you want to resume your massage therapy. Support the small businesses who were affected by covid!
My husband and I did the couples massage last minute! The staff was very professional and nice. I’m not lying when I say it was the BEST massages of our life! We will definitely be back and recommend to all of our friends. Thank you New Rose Spa!
Great place for foot reflexology. Ive gotten in the past and sometimes they can be too rough, you just need to tell the nice ladies at the desk what you prefer and they will translate to the technician. Last few times have been amazing! I love that you used to be able to book online but it seems they have gotten rid of that option. Hopefully theyll bring the online booking back. They are very kind, professional, and clean. Not to mention a great value!
New Rose Spa is South Jersey’s finest for massage therapy. It’s a hidden gem that situated along Route 70 in Cherry Hill. With the exception of an occasional parking challenge, I have nothing but positive things to say about the spa.I was in a car accident about 5 years ago which resulted in permanent neck/back injuries and excruciating, unyielding pain. Treatments ranged from epidural injection of cortisol, physical therapy, chiropractic care, and acupuncture. Eventually, I learned about the benefits of massage therapy and discovered New Rose Spa through a package deal offered on Groupon. This spa has truly been a lifesaver for me.On average, I typically schedule 1-2 massages per week. Price and quality of service are the two factors that have cemented my loyalty to this establishment. The entire facility (towels, linens, sheets, bathroom, waiting area, etc.) is always clean. There are a variety of experienced masseuses, each with a unique set of skills. Based on the staffing, the spa will schedule you with the masseuse that is most capable of helping achieve your goals (pain relief, relaxation, etc.). I never leave disappointed.Last but not least, I have the utmost respect for the women at the front desk. They run a tight ship and have zero tolerance for misbehavior and/or illicit activities.In conclusion, New Rose Spa is hands down the best therapeutic spa in South Jersey. It is best for individuals who are looking to maximize their return on investment.
Massages are very thorough and they actually have strong hands if you request for a strong deep tissue. A different type of massage that is not your traditional big chain massage spots, but the techniques are very thorough and they get knots out in places I didnt even know possible. Also everyone is always friendly and never tries to pressure me into upsell which I have experienced at different massage places.
Amazing. Haven’t felt this relaxed since before 2020. Clean, professional and one amazing massage!
Me and my husband went there for the first time and we loved it. Place was clean, massage was great and they were friendly. We liked it so much that we bought a package of several massages for the future. We hope things stay the same! Looking foward to a relaxed 2019.
This was our second time booking a couple massage. The staff was very friendly and professional. The rooms where nice, warm and quite very relaxing. We will return again.
I wish that you could give 1 1/2 unfortunately you can not. My wife and I got a couple massage. First things first when you walk in the place the decor is horrible. We got our massages through groupon. The receptionist told us next time they will match the price so basically there is no need to do it through groupon (there will not be a next time). The receptionist although she was nice, she didnt speak great English. I will say we were a few mins late so I am thankful we still were able to be seen.Now the experience of the massages...unfortunately I do not know the name of the masseuses. We were not introduced or anything. My masseuse asked my level of how I wanted my massage. I told her medium, she still did it hard. I didnt enjoy that at all. My wife didnt enjoy much of her massage either. They worked on our backs most of the time which caused pain. When it was time to do the front it was rushed and not thorough enough because they spent so much time digging our backs. My masseuse had gas and was belching while she was giving me a massage. That is disgusting period!.I couldnt tell you how the foot massage went because we didnt get one although we were supposed to get a full body massage. They just tickled our toes and basically gave us a rub and that is it. Now the massage is over and it was time for us to pay. Paying was no problem but then we were told we had to tip using a card, which is taxed also. when it comes to tipping I would like to tip for what I get done.The best part was the free hot stones.
Enjoyed a 1- hour foot reflexology massage with Kevin. He is highly skilled and gracious. I liked having my shoulders massaged while my feet were soaking in warm water and the hot towels at the end of the session. Front desk person very courteous, too.
The best experience! I’m definitely a new and happy customer :-)
The massage was horrible the lady was way to rough. She asked if I was okay and I told her no and she continued to break my back and spine. It was not relaxing at all there is no privacy and you hear a bunch of talking no relaxation at all. When I was leaving the lady chased my boyfriend down for a tip which he already paid the other guy and tipped. She was so rude. The massage wasn’t even worth a tip. I asked for the combo body and feet and she decided to give me a fully body and skip the feet. Very unprofessional and I will not return. I’m in so much pain like I was in a fight. I couldn’t believe my experience and this was Valentine’s Day.
Wonderful Swedish massage. They make sure you have a pleasent and calm experience. At one point the washing machine turned on down the hall and was audible in my room, and my masseuse immediately went and had it turned off.Dont bother with the Groupon, its the same price at the spa itself.
The massage I got was beyond amazing!! I wish I was able to tip more! I’ve been so disappointed with the chain spas in the area so I decided to come here and I was NOT let down. The girl massaging me was like a machine! Amazing!
The massage was good just good it wasnt great. So what bothered me the most about this place number one when I open my eyes I seen under the table of big dried spot of probably spit or saliva that has been dripping out of peoples mouths it was pretty disgusting. I said something to the massage therapist but I dont think she understands because she just smiled and nodded her head. The doors are partially opened meanwhile Im partially naked so everybody can see me as they walk by and I can hear conversations so it was not relaxing at all. I had a full body massage however it was not enough time to do a full body so when I turned over she was able to do my head and hands thats all. When I left the door she followed me which I felt was bizarre I spoke to the receptionist at the front desk who was extremely rude. She began to tell me that I shouldnt purchase from Groupon because they honor it I will also mention this to Groupon because I am sure what shes trying to do is avoid paying them. She then asked for a tip which I thought was rude and unprofessional, I said okay how about like $10 and she said oh so it wasnt a good massage and I said no it was good and she said oh because thats not a good tip. She then pointed at the recommended tips and said this is what we recommend 15 or $20. I then gave her my credit card and she actually said you dont have cash, I said I do not then I said you know what just pay the taxes and Im good forget the tip. Well I return here never.
Very amazing job......I would do it again
I have had tremendous pain in my lower left back, hip, butt, and down the leg for several years. I have seen doctors and chiropractors but the best relief I have found is New Rose Spa. I need a very strong massage so I prefer Michael but all of their massage therapists are well trained and knowledgeable about the human body.
I have had severe back pain since giving birth a year ago and carrying around an increasingly heavy toddler, so I tried a massage here hoping that some of my back issues might be alleviated. Ive had massages before that truly worked wonders, but I walked out of here in much more pain than I was in before. Every minute of my 90 minute massage was excruciating.The masseuse didnt inquire about what kind of pressure I wanted or areas that may be sensitive. I managed to blurt out Im having a lot of back pain to which she responded, I know. Then she started in. I think she was trying to press my spine out through my belly button. When she started using the hot stones (which, to be fair, were much more seamlessly integrated with her hands than other times theyve been used on me elsewhere - for a little while I thought she just had really hot hands), I was actually shrinking away from her. Then came all of the slapping/hard patting, and stretching/wrenching of my arms and legs while simultaneously using the hot stone to crush my muscles. I asked several times for lighter pressure, said this is too hard, etc. Usually I heard a muffled giggle in response. I powered through, reasoning that she probably knows what shes doing. Nothing about this massage was relaxing, and the only part that felt good was when she stopped touching me.I waited until the next day to review, in case the pain in the moment was worth the results. But parts of my body that were fine before are extremely sore, and my shoulders and back, which were already painful, are much worse today. My legs are marathon-without-stretching sore. It feels like I spent hours shoveling snow instead of 90 minutes relaxing.The lady at the front desk was very pleasant and courteous, the room was ready upon arrival, and the massage lasted for the stated amount of time.Some people may enjoy this type of massage?
Best place around. Management and staff are extremely friendly and they really know what they are doing. UPDATE 9/14/20: I stopped in recently with severe pain that was bad enough to keep me up at night, and had persisted for several weeks. They took the time to listen to my symptoms and did a completely customized session that was incredibly effective and I have had relief now for several days. They have very high sanitation standards and masks are in use. I feel very safe visiting here and you really should stop by to see for yourself!
The massage was okay and the prices were good. After paying and leaving the tip with the cashier, the lady who gave me my massage yelled what about my tip on my way out of the door. The other woman let her know I already left the tip at the register. It is completely unprofessional to ask for a tip. A tip is earned and should not be asked for.
Today was my 2nd two hour session. It was just heavenly. Full body massage and feet. Excellent service all around. Loved it and will come again 🫶
Amy, she does a good job all the times. Appointment confirmations are very quick . Staff receives very well . Good relief all the times when leaving from this place
New Rose Spa is THE REAL DEAL!!! I’ve sampled at least 15 different spas throughout the South Jersey / Philadelphia region and New Rose Spa sits at the top of my list at #1. The driving force behind my decision is the fact that this legit spa maximizes my dollar. Therefore, I get the biggest BANG for my buck!The therapists work hard. They are always friendly and very much in touch with the human body. They are often able to detect, without my saying, all the places that need extra attention. I shall return often!
Massage was good but the girl stalked me and my son for their tip. The one girl would not leave my sons side until I came out and gave him cash to tip her. My masseuse thought I should have tipped her more and began to complain but the desk person told her to be quiet.
Horrible place on multiple levels. I wish I could give zero stars. I went with a friend for a Swedish massage. The were very unprofessional and gave us both very tough deep tissue massages (which is not what we asked for). In fact I have had multiple deep tissue massages and this was the worst one ever. They clearly did not know what they were doing. The tables you lay on are cheaply made and uncomfortable. The massage therapist left the room mid way through the massage for a good 5 minutes mid massage without communicating. The massage therapist accidentally knelled on my arm while getting onto the table. There are no doors to the rooms so you can hear everyone walk by talking. We both had Groupons which we paid with and then was asked to pay additional money for Groupon tax but that the next time we come there would not be any Groupon tax... Another worker stood at the front door demanding a tip before we were even done paying for the massage. Very unprofessional. I dont know how they are still in business.
I got the couples massage with my bf and it was a very interesting experience. I’ve gotten many massages before but this one was by far not the greatest. The guy spent half the session massaging me through a blanket. By the time he started to oil me up he mainly focused on my back, lower butt and legs. Arms were just rubbed with oil, no feet barely hands/neck area. We could hear everything going on outside the room with other customers. It made this experience less relaxing.
Got a Groupon for reflexology. Was a little skeptical when I first pulled up to the strip mall where the spa was located. I could not have been more wrong about this place. It was the best foot rub I have ever had. The place is clean and new inside. Everyone was super friendly and welcoming. I will be back again many times for some of the most relaxing 60 mins youbgqt get for a great price.
Amazing!!! My boyfriend and I went to get foot massages and it was unbelievable! I never write reviews but I most certainly had to for this one! Great work for a good price. You won’t find anywhere else with great prices
Clean place but the massage was more like I was being stretched than massaged. This was a gift from a coworker and I still had to pay. Then they tell me they dont really honor Grouppon. If you dont honor it then why post specials on there??? Then a lady stood there and waited for her tip. I dont see myself coming back.
Everything was absolutely amazing ! This was the best massage experience I’ve ever had. I highly recommend and I will definitely be back.
I was so nervous but she put me right to sleep I woke up refreshed. My first massage ever was here and it was amazing
The massage experience was amazing! My masseuse worked my neck and back and I felt so relieved afterwards. I booked a couples massage for my husband and me in a few weeks. This will be my go to spa for sure!
I bought my sister a groupon for a 60min massage and she loved it so I decided to use my mothers day gift card to get one for myself. I was greated by a very nice women and taken back to a dim light room. The women came in susan and asked what level l liked. I like hard because I have such tight shoulders and neck from stress. She did amazing and she asked numerous times if i was ok and if pressure was ok. She made feel comfortable( I have bad anxiety) and muscles great.
This spa is mediocre at best...it appears to be thrown together and there are no doors for privacy when changing or getting massages. They have curtains and dry wall separating the rooms I could hear everything going on in the rooms next to me! I went to this spa because it was a gift for mothers day from my daughter thru groupon. The message it self was questionable....she started the massage by rubbing me through a thin white sheet!! Which felt like rug burn. I had to tell her that it hurt! She climbed on the table, to massage me...and at one point straddled me to massage my back! Upon leaving I was told that the groupon didnt cover taxes so I need to pay $4.00 in addition the lady at the checkout asked me about leaving a tip so i gave her 10.00 and she said and I quote Is this the best you can do, she did a good job for you! she continued to insist that i tip more...which I did...I will never go back! This is not my first massage experience I will stick with my regular place Elements in Cherry Hill!
I’ve had two massages here already - one full body and the other a 60 min foot massage. Sue’s technique is pretty amazing - she has a skilled and intuitive feel for your muscles and joints while she’s working on you. I think these massages are very good for anyone’s health - less pills, more massages - that’s my credo. I’ll be back.
Visited New Rose Spa first time and was greeted by a Chinese lady behind a booth. I advised her clearly that i would like a deep tissue Swedish massage for 1 hour. She walked me back to a room and within 2 minutes a young Chinese girl entered, but spoke no English.......I layed down on my stomach and she proceeded to massage my back with pressure point techniques. I let it go for about 10 minutes as it hurt and was very uncomfortable. I asked to speak to her boss who did not explain to her what i wanted....... So she came back and spoke Chinese to her. Well it got a little better thank god. but overall it was fair at Best.......Caution to the wind..... If you go ask for a English speaking gal, and make sure she understands what you desire. Mine clearly didnt.,,,,,,,,,,!!!!
Amazing place! Very quiet and peaceful! Amazing foot reflexology. Eddie was amazing & worked magic on my tired feet. Very clean place. Friendly staff.
Purchased a groupon voucher [ couples massage] great experience. They start on time, environment is relaxing and really clean. Massues made me feel comfortable. This location also offers groupon price match , so you dont necessarily need the voucher for a bargain. I will definitely go here highly recommend hot stone massage.
I recently just started coming here because of a friend recommendation and I love it! They are always so nice and clean. Wendy is an EXCELLENT masseuse! I cant wait to go back!!
Good massage...a little different than youre used to but its a solid massage. Good pressure, hot stones are a nice touch. Only wish there were doors on more of the rooms for privacy and to cut out some of the sound. Will return.
I had THE BEST hour foot massage of my life at New Rose Spa. It was very relaxing and luxurious. Very clean facility and nice people. Definitely recommend.🧖🏻♀️ 🦶🏼🧴
Amazing service! I am always able to make a same day appointment. The massages are so intense and releases so much tension. I love this place!
Excellent massage with Amie. Nothing fancy but the technique really helps my stiff neck and trap muscles. Jenny at the front is so friendly. Highly recommend. Will definitely return.
Most incredible and thorough massage I’ve ever had! Great staff, immaculately clean and serene atmosphere.
This place is great. Best massages Ive gotten in the area to date. Very nice people. I would highly recommend!
I highly recommend New Rose Spa, I have never been disappointed and I’ve been a happy customer for over a year. I have been to the best of spas, and spent way more, but 90 minutes at New Rose will leave you feeling like money and time well-spent.
As always, excellent massage. New Rose is always consistent with the quality of their services and value for the money. Give them a try; you wont be disappointed!
I’m a 6’2 muscular built man and I was skeptical whether or not I’d be satisfied with the deep tissue massages from this place but I’ve now been here twice and twice They get 5 stars from me easily. You can’t beat the price for what you get.
Good service and good package deals. Also easy to get scheduled for same day late evening appointments.
Amazing experience and will definitely be going back. YoYo is quite talented, I had no aches anymore after my massage.
Excellent massage at a reasonable price. Only wish location was closer to where I live. They take Groupons but price at the door is also groupon price range. I will go back. Very professional and friendly staff.
Worst spa experience of my life. Made me wait more than 10 minutes without communicating with me. Then, the girl I has my appointment with was replaced by frail old woman who could barely see.Will never recommend or go to this place again.
OMGGGGG!! Book with this spa it was absolutely amazing!! I have gotten about 9 Groupon massages and this place was by far THE BEST I had a session with Susan and omg I can not express how amazing she was! I can’t wait to book again!!
I’ve been getting massage for years. Today I got amazing massage here. It’s amazing experience, therapeutic, solve my problems, and the price is more than reasonable. Antone wants to get a therapeutic massage, it’s the place.
It was really nice the only complaint I have is about the tip. I payed $50/1 hour full body massage, I left a $8 tip which is a little above 15% and said that it was rude not to leave a 20% tip.
Not fancy. Very reasonable price. Best massage in south jersey and one of the best in my lifetime. Will definitely be coming back!
Best massage ever and i had many! Amazing pressure points, you will not be disappointed! Very professional highly recommend
Spoke no English. Didnt perform swedish massage as paid for but rather a deep tissue...hurt my fiance to the point she had to walk out barely into the massage. They FORCED her to pay taxes in cash and wouldnt let her leave until she paid cash even after it was FULLY paid for via groupon. DONT TRUST THIS PLACE
This was the absolute worst massage I got in my whole entire life, I could’ve went to elements or hand and stone and got a way better massage for the same price , I got up in the middle of my hour massage and left it was that bad, they had me laying in a ghetto room over top of a hard wooden table the wholePlace creeped me out I couldn’t relax, then the lady who was giving me the massage just didn’t know what she was doing at all which scared me, you can severely hurt someone and leave there back damaged if you don’t know what your doing she was very rough after I told her to stop, I’ve had deep tissue massages before and it was nothing likeThis experience, she did nothing but pound my back and use her elbow the whole time I’m definitely desputing this with my card and I advice you spend the extra 10$ and go else where this is a huge rip off I left more stressed then I did relaxed . Definitely reporting thisPlace as well so the state can make sure these people are licensed because thisWas aHuge JOKE!
Love how they treat you and how professional and really really great the massages are. I am a regular client and will continue to be a regular client as long as there services are this great.
Has been my go to place for years! Very professional. Great place to go to if you play sports and are very active in the gym. I feel brand new! Better than commercial spas.
The ladies here are great! I got a deep tissue massage and loved it. The ladies here are strong and know how to give a therapeutic massage. I will definitely go here again.
Dont waste your time or money. First and last time here worse massage I ever got in my life. I can tell she was not experienced and did not know what she was doing. Oh and the full body doesnt include feet. This place is trash
The place is nice, clean, friendly staff. Good massage at a more then fair price! VIP members get an even better rate!
1 Hr foot massage was amazing! I fell asleep 20 minutes in.
Hands down the best massage in the area. Schedule a massage today, you’ll be happy you did! It’s the best way to relax and relieve stress. Thank you, New Rose Spa!
Very nice people, great massages, fast and easy booking and the prices are good too. Cant beat it! Definitely recommend here!
I LOVE THIS PLACE . IT IS CLEAN AND THE GIRLS ARE GREAT. I HAVE ISSUES WITH ARTHRITIS AND MUSCLE PAIN. THEIR DEEP TISSUE MASSAGE IS THE BEST. WENDY IS EXCELLENT I CAN NOT WAIT FOR THEM TO BE OPEN AGAIN . MY BODY IS MISSING THIS PLACE BIG TIME
Lily was amazing. One of the best massages I have gotten in a while! Great price too
The staff was very friendly and professional. Wonderful massage, Best I Ever Had. Highly recommended
Outstanding!!!! Definitely the best massage that Ive ever had!!!
They are the best massage place in town! I come out refreshed each time. Highly recommend!!
The foot massage was amazing! It’s definitely worth every penny. I highly recommend them.
I came here after I left my long-time salon after the final straw where they couldn’t do my nails right. I’m so glad I could find a salon that not only did the job right (and quickly too!) but where they treat their customers right. I think I’ve found my main salon for a long time now.
Hit or miss here. Set up a couples massage and made a noon appointment. Get there and they don’t have space available and was asked to wait or come back.. Why did I make an appointment.. not going back.
Love this place. I’ve been going monthly for a year now. I have a different massage therapist each time and all are fantastic.
My masseuse kept checking in with me throughout. Her pressure was perfect, and I felt all loosy goosy afterwards! Really great service
This is a great massage place! Definitely the best I have been to! I recommend
We buy six gifts cards from them, first time they did good massage and other all Time wasnt to good. And they asked for the tips every time . I dont recommend this place .
Excellent massage, very nice staff, clean facility.
Got a couples massage with my husband. We both really enjoyed our massages! Nothing fancy but relaxing and professional👍
Great way to start the New Year. My masseuse Wendy got rid of all the knots. Bought an annual membership!
Very reasonable pricing for top notch massage techniques, including hot stone at no extra charge. Highly recommend!
The massage was absolutely incredible. Feel 1000% better than when I got here. This place is LEGIT!!!
Always a great service, & affordable. Been going here for a few years now.
First time here, i love everything about it definitely will be coming back
Everytime me and my wife visit New Rose the massage is always amazing.
Went for a couples massage with hunny and omgg it was sooo relaxing and good great service
Have been coming here for 2 years and they are great. Always smile and make me feel welcome. Don’t have anything negative to say👍🏻👍🏻👍🏻
Really excellent strong massages.Very experienced staff.Best in town by a mile.
I workout a whole lot and appreciate a great experience, these people work great and I look forward to these monthly appointments
Excellent therapists great atmosphere - had 90 min reflexology and booked another before I left !
I love this place!!! Theyre awesome, they listen to you when you speak and give you exactly what you ask for. I will continue to come back!
Wonderful place. Great price, great customer service and Eric was fabulous!
Great service every time! Extremely friendly with good hours.
Had one of the best massages here. Lulu was amazing!
Massage was great but they swindle you for tips
Kalie amazing job
Always such friendly service and I never have to wait once I arrive for my appointment. Love this place!
This place may be small but its amazing. They never even need to ask me what I need, they can just tell and they fix it
My massage was very relaxing, I would recommend the hot stone massage to anyone!
The best!!! Great massages! Awesome staff!
Dont know the womansname, but she gave me the best 90 min massage of my life!!
Amazing massage and experience … I can’t wait to return!
2nd time visiting and decided to buy a package - excellent service and care. Very happy that I found this place.
The package is good especially the hot stones, you come out feeling rejuvenated and relaxed ready to take on the world
It was OK the lady was aggressive like I was a man but I did have pain in my back not that bad but she got to it
This was my first time at a spa. Didnt really like it and I wont be back. The experience didnt help me relax.
Love this spa, friendly, and the best massages. Very professional.
New Rose Spa is the best massage place in Cherry Hill!
Great massage and relaxing. Affordable as well.
So so so legit! Definitely returning soon :)
Good massage for a good price. Very friendly staff.
Reasonable prices. Experienced personal. Cant ask for anything more
Pretty great experience for my 1st reflexology appt.
Each client is treated like the very first of the day
Great massage got all my knots and pain removed.
Amazing amazinggggg massage!! Ana is the best
One of my Happy places!! Love this spa!
Great massage
Great place, nice staff, great massage!!
The massages are always excellent