Great experience. Went there went my wife so she could buy juice. After trying the free samples at the bar and talking to the staff i was hooked. Being a new bee i had plenty of questions which they answered. I brought the recommended mod and tank and after a week I really enjoyed it. The following week I brought a nicer mod and tank with the assistance of the staff. I always have a great experience here. This is my one stop shop and go to store. Thank you for the introduction to the world of Vaping.
Went in here for my first time the other day. Great store prices are a little bit higher than most shops but the staff there is very helpful so I dont mind spending a few dollars more. They really nice and take the time to show you everything about the mods and tanks (Especially for newbies like me). I havent tried the juice yet but they tell me its premium and top of the line materials in it. They also give a military discount which is great for my fellow service members and myself. The one thing I wish they did though was have a point system or rewards programs like the other stores just because its nice being able to get some free juices or things of that nature. All in all this is the one spot that I will continue to go to and get my vamping supplies from.
These guys really seem to know their stuff. Very pleasant and entertaining when you have questions, not trying to close a sale to rush to get to the next person. Really a good shop with a great staff.UPDATE: Had to have some work done on a mod I have, they didnt pressure sell me, or try to get me into a new device. They did a very professional job teaching me and helping out and making the parts I need available.Not just knowledgeable, but really nice and competent!
As a newer user to vapes, this place is great. I mostly dealt with an employee by the name of Ed, and he was awesome. Took the time to explain the differences between the products available to me for my own needs. Not to mention the extensive selection of e-liquids, which are all available for you to try. All in all it was a good experience and I plan to be a regular customer.
I was greeted warmly when I opened the door. I was buying a gift card for a friend and the guy behind the counter actually knew my friend as a customer just by name. They definitely care about their customers here! The prices were also pretty good compared to other vape stores.👌
Ive been to several shops in the area and hands down THIS is the best shop! I love that they have a rebuild class for FREE and if you make a hardware purchase that day its 10% off! (I would love to see a loyal customer program put into place). All the employees are very friendly - you NEVER feel intimidated when you walk in. They actually greet you when you walk in and once they learn your name - fuggdaboutit - they remember it!! (Im horrible at names) The space is BRIGHT and clean and very welcoming.They have nice sized ORGANIZED juice bar set up with the juice samples right there - you dont have to ask someone for this one or that one - everything is right there for you to try along with the juice description AND they provide disposable drip tip covers (very clever). The carry their house brand as well as premium brands.
I came in to get a decent vape and wow did they deliver! They made sure I knew what I was doing & answered all my questions. Even helped me pick out a flavor that I love! The staff is amazing! Ill definitely be back (:
Wow where do I start. I had a cigar a day habit and I was looking for an alternative. Heard about e cigs and I gave it a shot. Been cigar free for 3 weeks now thanks to the guys at firehouse!! I cant say enough great things about this place. The staff is awesome!! They really know there stuff. Being new to this I had no idea where to start. They Walked me through the process help me pick out what was right for me. The store is super clean and well organized. They have tons of e liquid in every flavor possible. Also lots of equipment for everyone from newbies to experts. So if you are looking to take that next step in quitting smoking give Firehouse a shot you will be glad you did.
My husband and I came in here about a month ago as first timers. The girl that helped us was very nice and so patient with all of my questions. I have been to a handful of other vape shops in the area and have yet to feel as comfortable as I did at Firehouse. Found my go-to shop!
This store is amazing.I have been to many vape store on both the East and West coast and find this chain very satisfying.The staff is very friendly and helpfulThere carry a fantastic line of juiceTheir prices are the best around
Probably one of the best vapor shops in South Jersey. Prices are good for a vapor shop. They have a ton of E-liquid flavors, great selection of hardware from beginners to advanced. The guys that work there are friendly and always can answer your questions.
Love this place everytime I go there!The people are nice, friendly and help you right away. They have testers to taste a lot of the flavors (many many varieties). They have deals and offer military discounts. Everytime I have a problem with my vape they fix it right away with no problems and they are very knowledgeable. I am and will be a forever loyal customer to Firehouse for as long as they are open! 😊❤
Best vape store Ive ever been in. The employees knowledge of there products was impressive. Treated me with respect and answer any questions no matter how many times I asked the same one. Highly recommend.
The best, most knowledgeable staff around! Ive been here twice, and I have literally found a forever home for all my vaping needs. I learned the hard way to just make the drive out to them and not even bother with any shops that are closer to where I live or work. This place is TOP. NOTCH. Thank you so much to everyone there!!
Great customer service, everyone there knows what theyre talking about and give excellent advice/recommendation. One of the best vape shops Ive ever been to and will continue to go to as well.
Hands down the most professional, friendly, organized and most importantly...CLEAN shops that South Jersey has to offer. Every member of the staff is very knowledgeable and passionate about what they do on a day-to-day basis, they dont just go through the motions like most shops Ive been to. They are dedicated to making a positive impact on lives, converting you from the Stinky Cigarette Smoker to the Clean Healthier YOU. The crew makes you feel like family from the first moment that you step foot through their door, and not just a number. They have possibly THE BEST juice bar out of any shop, all testers are ready, labeled and always full for the next customer to try, disposable tips are provided also so you dont have to worry about sharing germs with the next person (lol) All in All...a 5 star store, 5 star service and a 5 star crew...I HIGHLY RECOMMEND to put this shop at the top of your lists, take a visit and experience for yourselves.-Max
Extremely helpful employees. Been here twice. Once for my first vaporizer, then again for my mom. I had done a large amount of research prior to buying, so I can safely say that the advice they give is sound and comes from a vapers point of view, unlike most of the fly-by-night outfits out there cashing in before the FDA deeming. Yes, devices are sold at a premium, but youre paying for the customer service and the very low pressure sales environment. Liquid prices are competitive with online prices. Theyre also very active in the advocacy community unlike the other shops Ive been to. If youre thinking about vaping, or are already a vaper, you owe it to yourself and your hobby to stop here at least once. These guys actually care and have the vaping communitys best interests in mind.
Very good prices and a pretty good selection but I bought something that wasnt compatible with my device and I was going on their recommendation. They cant know everything but in my line of work, unless I know 100% I err on the side of caution. Other than this one-off situation I would recommend them, just do your own research
Ive only interacted with a few of the staff, but I have been to a few vape shops in the area and the people that work at other shops can be a bit snooty and make you feel stupid for only having been in the vape scene for a year. Not the case here. Mike Nelson was instantly welcoming and friendly as well as helpful. I almost forgot knowledgeable. Im extremely indecisive and I gave him a few ideas and recommended Experiment One (my favorite cereal flavor) and Marea just off of a few questions. Just on those few experiences, Ill definitely make Fire House my go to shop!
After to being to many different vapor shops in the South Jersey area, I have to say Firehouse E-cigs & Vapors by far is the one I have recommended the most to people. Their shop is layed out very nicely and is always clean. The staff that work there by far are some of the most knowledgable people I have met in the industry. The one thing however, that make this staff stand above the rest is they treat you not only as customers, but as friends. They are more than willing to give you the information you need to either start out with E-cigs, or for the more advanced people, share insight and different techniques they use for mechanical mods, rebuildable atomizers, etc. They dont treat you as just a number, focusing more on their own personal mods as well as trying to shuffle you through the door like other shops do. If you are looking to start this is the place to go. If you are looking for higher quality liquids at a price that I have yet to seen at other shops, this again is the place for you. You will not regret taking time out of your day to not only stop smoking and better your health, but to come and just sit down and talk with the staff. Its always a pleasurable experience to go in. I dont give places many 5 star reviews, Firehouse is more than deserving of a 5 star review.
There are a plethora of Vape stores popping up all over, but so few actually know what they are doing and care about what they sell. Every single person that works in the building is knowledgeable and considerate while assisting each customer. When I was a beginner, I had several bad experiences at other stores, but not at Firehouse. ..they have guided me from beginner to where I am now, and smiled the whole time while I asked all of the silly beginner questions. They are also experts when it comes to flavor profile. Show them your mod and tell them your tatstes, I gaurentee they find a flavor you love in minutes. They have a huge tasting bar, so you never buy a flavor you dont love.To summarize; whether you are an expert experienced person in the vape world or a new-commer looking to quit smoking or just enjoy delicious vapor, Firehouse is the place to go.
Love this place. Everyone there is friendly, knowledgeable and helpful. Great selections of juices and equipment. I havent had a cigarette since I started coming here in October 2015!!!
I walked in. Staff was cool, no pressure to buy. So, so! knowledgeable about every product, including idiosyncrasies that would stump new users such as myself, or even cause me to destroy the product through misuse! Best part is you can try multiple models before you make purchase. Im going back today to get more fluid, i ran through my first bottle of TNTice in 3 days through heavy use. My vape is perfect and Im hooked. Because of quality vapes i just quit smoking cigarettes cold turkey, and feel 200% better after 3 days, my voice mood and energy are coming back from the brink after 10 years of that nasty habit. After 12 hours of vaping, i could smell nasty cigarettes on peoples breath. Gross! I believe this product may save my life. A++++
After trying a few different places the guys here really stood out. 1. They know what they are selling, and walked me thru setting up my kanger evod. 2. They are all ex-smokers, they speak from experience. 3. They have a big selection of vapors and have a vapor bar so you can try them to see what you like. Best customer service Ive ever seen. Cannot wait to go back to buy more when i run out!
Awsome experience! The people that work there are friendly,helpful in finding the right mods and flavors for you, and theyre just all around nice people. I go there all the time. Ive been to others but this is the best by far.
First and only Vape shop Ive been to and as long as Im in driving distance, the only one I will need to go to. Friendly, helpful, courteousness staff, new to vaping here and they explained everything and more importantly, you get to sample everything as well. Was a pack and a half a day smoker, got my vape about a month ago and have yet to buy a pack of cigarettes. can already feel some of the changes associated with quitting smoking.
Good atmosphere, but more importantly Ive tried every e-cig on the market and nothing seemed to work so i was skeptical of trying another one. after speaking with some of the staff they educated me thoroughly on why the 2nd and 3rd gen e-cigs are better. I expressed my concerns with them of e-cigs and they actually explained to me why those things were happening rather than buying them in a box from a convenience store or just ordering one online and hoping for the best.From skeptic to another, give it a try!
Great service, friendly, and knowledgeable. If youre looking for the newest mod or juice, check them out. Or if youre a smoker and looking for an alternative, stop in ask these folks theyll point you in the right direction!
Tommy and Mike are awesome. This industry has been under attack since day 1. The knowledge they know about there products are helpful if you dont know. Just ask. Will recommend
Have purchased several pieces of equipment here. Staff is very knowledgeable. This is the only store that I know of who will replace the glass on your tank. Extremely reasonable.
Good selection of products and flavors, only issue is they will stop carrying a product or flavor even if its a decent seller or popular item, witch can be annoying for those of us that have a hard time finding a flavor we can stick with, other than that its good.
I was not overly impressed. Nice people, but very generic. This store needs more flare something that makes it different from the rest of the vape shops.
My go to vape shop. Most other vape shops Ive been to have an unwelcoming vibe, but not Firehouse. This is by far my favorite shop Ive found. Great selection of e juices and the best/ most helpful staff.
Great shop, good products - Nelson is the guy to see when you go. Hes super knowledgeable and makes you feel like you are a friend not just a customer.
Best vape shop in South Jersey ! They always have what I need and if they dont its a couple days out. The staff is very nice and friendly as well !!
My favorite vape store. Great customer service. The manager is awesome and they have really good prices
New to vaping great help and explanation took the time to show me how to use item I bought will absolutely be going there for all my vaping needs.
If i could give this place more stars i would every one is very friendly and knowledgeable when i come here i feel like im with friends and not just some random consumer they juice and devices are fairly priced and if somethings not available they go out of there way to help you out on top of that everyones so kind to talk to definitely come her for all your vapor needs
I loved the whole experience, Im new to VAPING and they took their time and actually explain step by step making me feel welcomed ...l almost forgot I am from Philadelphia visiting.
Great staff, They sell ritual which some stores dont and it has to be the best juice. All around great experience.
Excellent place. Staff extremely helpful. Mike is so knowledgeable on the products. If youre looking to quit smoking, this is the place.
Best vape shop hands down! Staff is knowledgeable, friendly and extremely helpful if youre new to vaping!
I went there faithfully when I lived in Pennsauken but now I’m in nc but Firehouse has huge variety of juice n salt hardware n great staff
I went in as a new vaper. They set me up with exactly what I wanted, walked me through how to use it, and were patient while I found the exact flavor juice I wanted.
Always get helped promptly when I walk in.Nelson is very knowledgeable about everything the store sells and will try to find whats best for you rather than making a large sell.
Cool, staff lots of new items and the entire staff is knowledgeable. U can pay more but they rather sell u what u need as a beginner, than sell u something just to be making a sale.
This place has a great staff. The best vape store Ive ever been in.
Great staff, great selection and I really enjoy the juice I picked. Quality stuff at a solid location
Nice place but the person told me the juice he sold me would taste fruity and it was disgusting. Definitely do not take the suggestions of the staff
Super professional staff! This is not your gas station kind of vape. If youre going to quit for good... This is the place
Always go here 4 my vape needs. Staff friendly, place is nice, many options.
I lve this spot mike the owner is super cool guy. They help you find the right device thats best for you and not push you to buy somthing that wont fit to ur life great shop
Nice & friendly sales people, helpful too. They never steer you wrong. I like going there all the time.
Best flavors, good deals, amazing collection of vaporizers, affordable and high end ones. lots of tanks and cool accessories. ..best spot around!☆☆☆☆☆ !!!
Awesome place for all your vape needs. Fantastic, knowledgeable staff.
Lots of flavors great people but kinda pricey but they know their stuff
Vape shop with friendly workers and good service. I get my vape juice from them every time.
Always helpful, good prices and good vapes. knowledgeable staff.
Im really going to miss this store being open. Was a great location for sure. Great and knowledgeable guys who work there.
Great selection of flavors and devices. Staff is very knowledgeable and helpful.
I love the shop real friendly staff. I highly recommend you wont be disappointed.
The staff makes you feel like your at home and the tasting selection is out of this world. They know what they are talking about there.
Great place with friendly staff to help out. Well lit store front, very well lit inside.
Always welcoming and willing to help no matter what . Great staff and decent prices.
Best in the business! would recommend to anyone looking for vapes
Helpful and they have a large vape variety to choose from.
Friendly helpful staff. Very large inventory. Great samples.
Friendliest shop. Very knowledgeable and great customer service.
Great place if your looking for anything vape!
Quick and easy. I walked in, bought what I needed, and walked out. All that in under five minutes!
The most helpful peopleonly shop that you can try before you buy!
Staff is friendly and knowledgeable. Love TNT ice.
I love Firehouse! The staff are great, and the selection is huge!!
Awesome employees! they definitely have my business
Very helpful staff. Just left you guys and I will be back!
Large selection, good prices and friendly, helpful service.
Great pricing with a helpful and knowledgeable staff that genuinely cares.
Always nice...always helpful...very knowledgeable :)
Dont go here they suck dont buy from this guys
It an ok place but the prices are on the high side
Staff is awesome and selection is huge!!!
My boyfriend loves this place.
Very nice ppl here
The crew at the Firehouse always gets it done!
Great service, great people!
Great selection and prices
Large Selection Of Juices
Like it there and will be back
5 for customer service.
Great selection
Absolutely awesome!!!
The best arround
Good place.
Always helpful
Nice place
Good juices
Goooooooood