Very knowledgeable and friendly staff. A friend and I were visiting Columbia from out of town and she had been admiring my vape since i bought it, so we decided to stop and get her one. Super friendly in assisting her purchase the right vape for her. And the part we were most excited about was getting a custom oil for her vape. They have several flavors and will mix it right there for you. By the end of it, i was actually more jealous of what she got.
Decent stock of hardware. Great selection of juices. Friendly staff. Tables, couches, and personal space are on site for comfort while trying out new juices and mods. They could use an extra cashier from time to time when they get busy, but overall they offer a great shopping and vice sharing experience.
Great selection and even greater customer service. Vaping equipment can be sorta complicated and these folks have a great attitude and plenty of patience. Trey, in particular, is simply an incredible front of the house guy, and finds every opportunity to provide thoughtful, meaningful, and sincere service every single time.
Ive been a loyal customer for almost two years now and the main reason why I keep coming back is because they provide the best service in town. They know me by my first name and always sell me quality products that are best suited for me. Ive never had a bad experience here and I doubt I ever will. Go in and talk to Andy, Shannon, or John and be treated like a friend and then a customer.
Knowledgeable employees. The girl that helped me during my visit was super friendly and helped me decide which e-juice to purchase by explaining the specials, etc. I bought the largest size bottle of their in house juice for a discount of 50% because I purchased a vape pen. Even the other customers were helpful & friendly! Great place.
Love the atmosphere and this place has a great asset they may not know about ...... An employee named Shannon! She truly makes this store complete with her friendly but real humorous all around good attitude! Definitely will go back when I am in town visiting!
These guys are always helpful, but I showed up today, after hours, as everyone was leaving. Not only did the gentleman who helped me invite me back in and fill my order, he also thanked ME and gave me a discount. Amazing.
Staff: A+Product Selection: A+Knowledge: A+E-Juice: A+I spend $40 a week in Juice, Honestly the best selection of Juice In Columbia, I drive past 2 other Vape stores to get to Mad Vapes because the selection and pricing is honestly the best in town.My new favorite shop in town. Keep up the great work!
Todd, Chandler, Cade and Ivan are the most Amazing Salesmen.Their knowledge in the inventory makes Shopping an Experience !!! Prices range from inexpensive to high end and flavors abound. These guys go above and beyond to meet your needs and you can certainly tell they enjoy what they do.I always look forward to seeing them and always feel a little better when I leave.Thanks Guys,Elizabeth Crosland
I absolutely love the crew and environment in this shop- They are incredibly knowledgable, friendly, and make sure you leave with exactly what you need. My wife is extremely hard to find a good flavor ejuice for, and these guys spent upwards of an hour helping her out. As long as I can, I will not shop anywhere else for my vape supplies.
Best vape shop in Columbia hands down. They have a large variety of mods, tanks, rdas, and of course juice. Prices are great and they often have sales on their products. The staff is friendly and knowledgeable, and they go out of their way to help you. The Harbison location is also fantastic.
My husband and I came in looking for juice and a mod. The service was terrible. We came in right when they opened and there where no customers in the store and 2 men where standing behind the counter. My husband immediately said hi to them and we walked over to the juice. Everything went silent.. we got no help.. no one asked if we needed help. We moved over to the mods to look at them through the glass.. no assistance whatsoever. I didnt want to ask to see them since i figured i wouldnt get any information about them from these 2 guys. We just choose a juice and a tank. We tried to ask about the sale.. but didnt get much the info. The only interaction we had is when we asked for the product to be taken out of the glass and when we paid. We choose a premium juice and it was given to us without a box, it was really dark, it was torn open, and it was leaking. I dont know how this guy didnt notice... it leaked on the counter and on our tank box we were buying. He switched it out for us. But in our eyes that should have never been sold to a customer paying premium price. After we got home we noticed we have an opened case for the kanger tank sub tank mini. We are missing a coil, and a screw missing on the rba. I cant believe i paid for this. Horrible. Horrible. Horrible. We been to many vapor stores all around for years, and this is definitely on the bottom of my list. Customer service is the key to returning customers. There are so much competition around that sell the same juice, so i dont see a reason or need to return to this store.Yes i called the store since i needed the new kanger tank. I wasnt expecting a quick response and a resolution. I appreciate the good customer service throught this review.Disappointed in my trip back to the store. Their customer service is just horrible how they speak to customers. Yall had a chance to revamp yourself but your selection of employees are awful. The first thing they say to me is oh your the one that wrote the review.. nothing about sorry about your experience, let me help you out. And the guy gives me my tank and says so we are square now.. that was just strange.I dont recommened anyone coming to this store. In fact i recommend going to kure.. the people are nice and helpful and theh have a neat section on juices that you can tweak and make yourself.
Customer service is off the chart! I had an issue and the resolution of my issue was beyond any expectation! Quality of products is exceptional. I have never experienced customer service like this. The taste of the fluids are beyond anything I have experienced.
I cannot say enough how awesome my experience at this shop was, Ive been a vape enthusiast for years and have been to many many different shops throughout my time and this was hands down the best.If youre lucky enough to get Andy as your helper it will only get better. He took the time to not only explain one of the newest technologies (temperature control and nickle coils) but explained it in such a way that even a first time user could have understood. Then, to add to the awesomeness he took even more time to build an almost perfect nickle coil for my new Mutation X S.Hats off to Mad Vapes and their incredible employees.
Not a lot to choose from and pretty overpriced. I paid over $35 for a bottle of juice and 1 coil. I dont like the way they insist you try the juice flavors which is to drop juice on your finger and lick it. No one else does this and its not very helpful tasting and vaping are completely different. No other shop does this sample method.
Best Vape Shop in Columbia! The people who work here are friendly, knowledgable, and care about your individual vaping needs. The atmosphere is awesome, theres a nice area to chill and Vape and all their ejuices are available for sample complete with batteries and mouth pieces that they provide. We were more than happy to spend our money there, kudos to Brett & Andy, who just made loyal customers out of us.
Would recommend this store to anyone that vapes. The people that work at this store r always so helpful and nice. Chris and Daniel always make me feel so welcome and anything I need r very informative and professional. Love this place!
Good selection on juice, but house brand and other national brands.They also have a digital menu and a wide selection of the newest mods and tanks.As always the staff was friendly and knowledgeable
Ive been considering quitting smoking and since I work in the area I decided to check this place out, immediately was made to feel uncomfortable with all the stares I got from one of the workers there, aside from the creepy flirting and awkward hand touching from the manager (think his name was Danny or Andy) it seemed like a cool place. Too bad I was so uncomfortable I had to leave
Great vape shop. Has all the current hardware, and also has enough of the older stud to where if you cant find it anywhere else check the guys. Cool place to hang out. All the people are friendly and professional.. .
Great selection of juice and mods. Staff are highly knowledgeable people that really understand what you want. Easy parking and couches for chilling. I learned the flame cotton break in trick here!
Great prices, excellent customer service. They will help you find the device and juice youre looking for. Clean store and excellent displays of products.
Most AMAZING vape shop to hit Columbia since I started Vaping over a year ago. So thankful to have such a knowledgeable staff at my disposal to help w ALL Vaping needs. Quality products and high end juices always in stock that suit my needs perfectly! Thank u Madvapes for being the best!!!
I didnt care for the tattooed douchebag that works there. Other than that the store is top-notch. If you like this shop you will really love the one on the other side of town.
Love this store...so glad they got away from the madvapes name. I actually stopped going to the vape shop in my area cause they arent as good as this place! Great juice selection, and its not full of dudes trying to impress you with their massive vape clouds every 15 seconds. The people are practical and knowledgeable about vaping needs.
Nice clean shop/lounge. Customer service was great as well.. Lots of cool mods and endless flavors ouf e liquids.. Definitely will be visiting again!💯🤙
This is Hands Down the best Vape store experience especially if you are a novice to vaping. The staff is very knowledgeable about everything vape and they take the time to sit down with you if there are no customers of course and explain and answer every question you may have about vaping without pressuring you to buy a thing. I highly recommend this shop rather you are a rookie or a veteran vape they will take care of you. Customer service is second to none.
Nice staff, but very odd selection choice. Not a fan. Been screwed over by other locations but have only made a handful of purchases here. Expensive low quality. The GameStop of vape shops.
My favorite vape shop in my local area!would have given 5 stars but I went there on my 19th birthday to switch from tanks to RDAS. I didnt get my usual preferred employee Andy. Instead I got some rude guy who wouldnt help me with anything. Wouldnt show me how to use an RDA nor. How to wick it. If my mod wasnt regulated.... it could have exploded. Other than that experience they are the best local vape shop! I come in every week and they rewick my coils in my rdas for free. Also they have dope E juice flavors to chose from, and you can make your own E juice there! 👍💨
I spent my first year of vaping going to vape shops all over Columbia, West Columbia and Lexington, to varying degrees of satisfaction. One day I was heading into Five Points to go to one of the shops I used to frequent when much to my surprise and delight there was a big new Madvapes sign. Well I turned right around, found a parking meterd space that was free (like it was meant to be), stepped foot into Madvapes and have not been to another vape shop since. From friendly, helpful staff to a big selection of gear and juice, theres no reason to go anywhere else! Its now officially my favorite way to spend my lunch hour. The only downside is the effect on my wallet.
With all the competition I’m surprised they still have the attitude of 1990s headshop owners that enjoyed patronizing and being dismissive of anyone who isn’t a professional smoker. Will not visit again. Did not seem interested in helping me and I’m not fussy. This is my second google review ever.
Im new to the area and I was looking for a new vape shop. I came across Columbia Vape and it had everything I needed. I was very happy with the service and selections. They have my business from here on out.
I typically go to planet vape near my house but a friend suggested Mad Vapes in 5 points and boy am I glad I stopped by. Andy and Chris took excellent care of me and found me everything I needed, set it up, and explained alot of things about my vape I didnt know about. The way they let u sample their juice selection is amazing too. You can sample any flavor with your own battery and mouth piece without having the pressure of someone standing over you. Highly recommend to anyone that vapes in the Midlands.
Super clean environment, super friendly staff. I spend tons on vape juice and mods....and I only spend here. Check them out and youll see why.
These are some of the nicest people in the vaping community. They have increased my knowledge on the subject and showed me great juices and boxes for great prices .
Decent selection of hardware and juice. Customer service is great. Only problem is price of juice. Highest prices in town.
If you want to be treated great, have great and friendly service and not pushed to look at or buy things you have no interest in.. as well as treated the same regardless of gender or vape knowledge... madvapes is your place!
Great place ... Spend your $ here if you want to the best possible option for any vape and accessories associated . the people here are cool as hell and they really know What they are doing .... Awesome awesome awesome
Love the place, love the manager and staff. Always treated me like royalty. They know how to build loyalty with their customers.
Prices were kinda high. I prefer Lure Vaporiom in the Vista. The guys there are great and so friendly.
Staff is great, selections are as well but prices are outrageous compared to elsewhere for same items(online/other cities)
Loved it . My new vape shop for sure . Thanks to Trey for time he gave to answer all my questions .
My vape spot... Tre is the man, never sold me anything bad. Love all my vape supplies and his service is 🔥 🔥
Favorite shop in the Midlands. Clerks are generally friendly and ready to help.
This place is the best! the costumer service is wonderful and everyone that works there is killer helpful. Thanks dudes
The customer service was great, I will definitely be back. Andy is extremely helpful
For all the brands of juice they have not many are good quality. Bad customer service, asked for 3mg nic and got 6
Best vape shop in Columbia. Great juice, great prices, great staff.
Bryan and Katie were great! Very helpful every time I visit!
Great prices and very helpful employees. Ill be a return customer for sure.
Very knowledgeable about the products. And very willing to assist with any problems you might have with merchandise.
The people here are always pleasant and willing to go out of thier way to make you feel comfortable.
-great prices-tons of juice-cool people-clean shop-will help set you up
Get my coils here every few weeks. Super nice guys and gals☺
I truly enjoyed the employees there.they are so helpful and nice
Very knowledgeable, helpful and friendly...that gets my business every time
Very great service reasonable prices too will def come back
Very knowledgeable staff!! Very upscale atmosphere! I will be back!!
People are great and knowledgeable. Wont sell you crap you dont need
Awesome place, nice people. Owner is super nice too.
Great friendly staff with tons of products!
Excellent Professional Service very helpful great selection
Katie and Bryan are fantastic great customer services
Friendly staff. Super helpful and good prices!
Great staff. Helped with a gift purchase.
Amazing shop with great customer service
Definitely the best vape shop in Cola!!
Good service, inside is nicely set up
Excellent vape store, best in Columbia
Excellent prices and knowledgeable staff
Best vape shop in Columbia.
Cool tricks. Good/helpful service.
Very knowledgeable & very clean business👍
Awesome selection, knowledgeable employees!
Great people, nice store
Great prices and great service!
Great selection of Flavors and Accessories
Staff was advoiding me at best
Chris is awesome! Thanks man!
Staff was very helpful and friendly
Very professional and personal with the customers
Yes this is the best spot in town
Great customer service.
Great selection and convenient
Great customer service!
Nice staff.
Noice
Great place
Love this place