Private Residences at the Atlantic Resort and Spa

Firstly, this place is all for show... Its more akin to a showcase room than an actually functional place to stay.When you arrive it looks elegant and spacious. Initial reaction, was this was a 5 star experience.... After a week there (feb 22), that initial 5 star fell to 2 star 😑🤦🏾‍♂️Private residence at Atlantic, basically equals an Air B&B, inside a fully stocked hotel & resort. However, because its privately owned, you get none of the benefits of the hotel (ie room service, cleaning, towels sheets, cots etc) and all of the hidden fees. Keep in mind u can get these things but the hotel will charge u out of pocket for each. 20-40 dollars just for some additional washcloths or towels, that the owner will not supply 🙄Your left to rely on owners who are not there and do not leave the supplies one would need for a week long stay.Pros: looks elegant. Spacious. Relatively friendly hotel staffCons: Hotel staff rather not be bothered... Room key become demagnetized easily, roach and waterbug infestation , dirty rooms, no room service or ammenities fir the private resident rooms, false advertising rooms with feature not provided (i. E. Room with pull out couch for addition sleep arrangement , actually doesnt have pullout couch) nickle and dime charge for extra sheets or towels or cleaning supplies. Old thermostat that puts of fumes when adjusting or heating the room. Broken , non functional locks on doors. Dirty carpets broken vacum, broken iron , no sheets, no towels...Lastly on day of check out ... After initially paying thousand and more... The hotel surprises you with a beautiful additional bills for hundreds more... For cleaning charges and daoly nonses fees and surcharges... When we went out of our way to buy cleaning suppliea and clean ourselves daily. Wtd?! 200 dollars for check out cleaning... When we arrived room, utensils and floors were filthy, so I dont know why they charge for check out cleaning... When place is dirty regardless 🤷🏾‍♂️BUYER BEWARE and if you choose to stay... Just book directky with the overpriced hotel. At least then you get basics that a resort should give!

Worst service alia didn’t make it any better won’t recommend this place to a dead dog

This hotel went above and beyond assistance. Laura made up for the bad experience we had with the VRBO reservation. For that, we are grateful .

My husband and I had the pleasure of staying at the Atlantic. The hotel and all staff were very helpful and pleasant. Beautiful large room, great bathroom. Great view, close to beach and many amenities.

The spa at this location is amazing 👏 they have space and full amenities sauna steam room inside jacuzzi outdoor rooftop jacuzzi pool and bar!

I really love this place. Clean friendly staff. Amazing views. Huge showers. But the bed is not that conformable.

Frist time there ocean view studio on the 9th floor had a awesome time when we were there.

What a SCAM. GOOGLE advertises this place at $80/night without mentioning the $170/night hotel fee added on top.Why not just be honest up front?

When I die, my ashes will be spread out over the beach & ocean at that location...I AM SERIOUS!!!

So serene!

Poorly maintained.

Beautiful place to cut and rest. Facing the sea with the best view 🙌🏽.

I can comment on the Hotels facilities, its restaurant is very good, varied food, excellent service. The Spa is incredible, its facilities and the services they provide are excellent. If you want to spend a different day with a good steam massage, Jacuzzi sauna, etc., this is the place. The very nice pool on the 5th floor, with a direct view of the sea.For a relaxing weekend and even a special day, I recommend this place.