I recently had the pleasure of interacting with Kendall at the Smoke & Vape Company, and I must say, it was a fantastic experience. Kendalls knowledge and expertise in the products they carry is truly impressive. They were able to answer all of my questions with ease and provided valuable recommendations based on my preferences.Not only was Kendall knowledgeable, but they also had a friendly and welcoming demeanor. They made me feel comfortable and at ease while browsing through the store. Their customer service skills were exceptional, as they were patient and attentive throughout the entire process.
I love coming to this shop. They have great prices and sooo much cool stuff. Its always a great experience! The staff is awesome and very helpful. Thank you for all your help Christia, you always make my day!
My go to smoke shop for all my needs! They have a great rewards system so I always snatch a good deal. Gabby is my favorite always love our quick small talk while I make a quick stop. They’re open late which is always great! All in all their customer service is amazing and choices are vast. Make sure you check out their glass selection as they’re always an interesting new piece!
Kendall is an absolute legend! Helped with recommendations, finding the right products and gave excellent service!
Gabby Was awesome! Always great service at the world smoke shop! Appreciate everyone there yall always rock! Vapes are on point, glass selection is huge! Nothing you can’t find there they have other stores!
Great customer service and very nice and clean store Cher-rie was amazing with her prior knowledge on her products and her top tier recommendations.
Ashley was great so helpful and the store is very clean and organizedWent there again somebody named Cyntia was there very rude and had a lot of attitude for no reason very weird won’t be coming back again hope management gets rid of something like that disgusting person
Customer service is great I will be recommending to my friends, Gabby helped me find exactly what I was looking for 10/10 couldnt be more satisfied with my purchase.
Kendall was very kind and professional! Store is super clean and has many selections! Definitely worth the stop
This is my local smoke shop and i go here weekly, staff is always helpful and recommendations are always on point, definitely recommend if youre in the area, prices are good
Kendall was amazing! She helped me out instantly and was super nice and welcoming💯🙌🏽
Came in from Indiana great place nice vibe so many options and the owner was so patient with myself and my two friends who have a hard time making choices on what they want! Very knowledgeable will def be back
Gabby is the best!So knowledgeable and so friendlyI’m gonna come back because of her❤️🦋
Man Ron is the man. He has been so helpful for me and my mom.My mom is a big vape head and has different conditions that require patience. Ron takes his time and really listens to your needs and makes sure you recieve the best experience! He cares for what he does and wants the customer to have the best of the best of service.! Thank you Ron.
Nice set of vapes, but not as much as I would expect. Good staff though.
Cherie was awesome! Her smile was great & the service is amazing!
The customer service was immaculate Gabrielle was efficient and informative of finding what I needed
I was in this afternoon and I have to say Jordy was super helpful and knowledgeable. She tried to help me with what I was looking for and she was so nice the whole time and had a smile on her face. The inside is beautiful, well kept and very clean. They also have a large variety of products. You can’t go wrong with this shop!
Christia was very friendly, great service.
I always buy my Fume disposable vapes from this place this morning I paid $26.03 for a Fume strawberry watermelon (ultra) it lasted half a day and the battery quit working. I called the store and the attendant told me because I wasn’t asked to try it in the store he can not refund my money or give me another one. I honestly feel like I just got robbed.
This location has become my favorite! I became a regular now lol I received a flyer in the mail, with a store credit and I think that was very nice, :) Anthony was very nice and helpful thank you!!
Sam is truly great. He is extremely helpful and will go out of his way to assist. Very attentive and kind. He is happy to answer any questions and would never make anyone feel silly. Be sure to ask for Sam when you visit
Had amazing experience!!! Came in on a Friday night and was helped by Jordy, she was very informative and polite. Recommend me and my friend great products, def coming back again!
Really nice store with quality brands.
Excellent staff, always happy to help and fun to talk to. My go-to vape shop.
I have to give a huge shout out to Keefer!!! He was so helpful and answered all of our questions. We had an 8 hour layover in Fort Lauderdale and needed our vape fix. Were not familiar with brands out here, as were from Utah; and he gave us honest opinions. He then recommended the best local restaurant/brewery: Sistrunk Marketplace. We were only in FL for a few hours, and he made it an amazing experience. Thank you so much Keefer!!
Everytime my dog and I come in we are always greeted as if were a friend that you havent seen in a long time. Theyre very friendly to any and all people who walk into their store, and give their past experiences and information to help you out with whatever youre looking for.
Sam was a great help! He was very nice and patient when I visited the store a few days ago. Keep up the good work!
This shop is amazing! Every time I drive 10 mins having a smoke shop almost next door. This guy Kiefer is so nice !!!!! Highly recommended
Great customer service thanks to Ashley
This is my second time in this place and the representative Brandon has been awesome! I even brought a friend tonight because i enjoyed my first time here! Awesome selection of products, all price ranges.Great service, was patient with all my questions lol definitely coming back here and will tell other about it!
Excellent customer service. Joey is one of the best shop workers Ive ever interacted with; knowledgeable about the products and friendly and helpful recommendations all around. Give that young man a raise!
A really great and awesome experience. Top notch service, friendliness, and quality of products. Super nice and chilled owner and beautiful things to see and purchase in this store!For you smokers out there, it’s a place you wanna go!
Great experience. Nice selection. Brandon was amazing!! His knowledge and patience led me into spending a pretty penny but it was well worth it and I am extremely satisfied with my piece. I reccomend it and its wonderful staff to any smoking connoisseurs in the area.
Rachel and the WoSV team are always so helpful and amazing. She gives great advice and is always ready to help. Awesome points program and super clean shop. Come here and you will definitely return again and again.
Went their person named Sam was very polite and patient with great customer service, has a good knowledge of the products on the spot when people ask him. Recommended!
Jordy was very polite and helpful. She knew what she was talking about and helped me find a new product. Definitely going back.
Unlike any other smoke shop super organized and such a wide selection of everything I came in just to get papers and ended up leaving with a new water pipe and and a few other things , Kiefer was super helpful with recommending amazing quality glass and really knowledgeable of all the vaping stuff I had 100 and 1 questions as I’m new to vaping and he helped me get the best ones I will definitely be back soon🙌
Great products and service. The staff here are more than accommodating. Kiefer is one of their great, kind, and helpful Staff members. Always got a smile. Also, a good spot if you’re looking for delta8 or kratom.
Helpful, considerate staff who are not impatient or discourteous at all. They will search their shelves & drawers behind the counter until they find the vape pod/element youre looking for. Large range of products. I buy my vape liquids/pods/elements nowhere else.
Great products. Great prices. Great customer service, they know what they are talking about and they will not let you leave unsatisfied. Have bought multiple bangers from here better quality than the other close shop next to Dunkin’ Donuts on federal. Bought a pen from here about a year ago, still works like it is brand new. They have a HUGE incense selection with good pricing on them, will continue to shop and refer people their way. GREAT BUSINESS IN DOWNTOWN FORT LAUDERDALE AREA.
Great store full of options and the clerk (Brandon) is very knowledgeable of the products and extremely friendly! Went to 3 store prior and found the customer service terrible! I know where I’ll be shopping here for my product! Customer service is a big deal in my book and the one here is GREAT ⭐️⭐️⭐️⭐️⭐️
Alex was a great help
Love the shop, first time here and will forever be a returning customer. Beautiful quality glass, tons of different selections, hundreds of smoke accessories. The staff was very friendly too, to top it off their prices are nearly unbeatable and affordable. If youre a toker, you def need to come by and shop.
Kiefer he has helped us out time and time again great personality very great customer service.
Amazing customer service great quality products
The two ladies at this store who helped with a purchase a couple weeks ago were very knowledgeable about the products and helpful. My experience at this store was by far one of the best I have had, so much variety and options for just about any item you would need at a store like this. Will keep coming back and recommending to future customers.
Great shop. The kind you get stuck in looking around a lot because they have such a wide array of interesting things. Very professional and helpful.
This place is awesome!! The staff is wonderful and super knowledgeable and they’re always getting new cool stuff. I love stopping by to say hi and see what’s up! Definitely recommend :)
Very friendly and knowledgeable with a huge selection and reasonable prices. You can tell the owner really cares about his store and provides a great customer experience.
The Sales Associate Rachael is incredible I like her because not only was she informative, she was very helpful in showing me how to use my new gadget and she very good at what she does. Now when I say that I mean she gave me options and I couldnt decide, so I bought them all. LoL... Thanks!
Had a really good experience there. The ladies are very knowledgeable of the products which is a huge plus to me.It’s gonna be really hard to give another shop my business after coming here.
Update: 6 months later, Rachael is gone, back to normal overpriced head shop rip off.3 stars for decent selection.OLD: Updated to 5 stars for excellent customer service.Rachel ruled.
Love this place! Sam is the best! Super helpful and knowledgeable. Definitely going back again soon.
Professional, knowledgeable and courteous staff. Well stocked location.Time and care were taken, to make sure I was completely satisfied.#1 in my book.Highly recommended.
Rachel is amazing as his her brother and that one guy that always deals with me. Tall, handsome, glasses, and gauges in his ears 😂You guys are all wonderful!!!
I am so glad I found this great shop. I’ve been to many and this is the best thus far. Selection and PRICE rocks ! Joseph is awesome as well ! Very helpful .
Great shop with a knowledgeable and helpful team. Kiefer proactively assisted in ensuring I left the shop with the best experience and products. I will definitely be visiting again.
I love this place and the staff. Rachel was awesome and is very knowledgeable about everything in the store. She’s awesome and the shop is reasonably priced. Thank you.
Rachael and Paige were amazing! Very knowledgeable and helpful, a great experience! Cool reward program too. Great business and service with a smile! 😁
Great experience. Ron the helper aided us and was super friendly !! Thank you 😊
THE WORST! Sold me a paperweight disguised as a $40 battery. I tried to come back to the store and resolve the issue in a fair way and continue doing business and referring people to them. I was even willing to take PARTIAL store credit, even a discount, at least an ATTEMPT to fix it, as it was basically falling apart. But all she would say is “All sales were final” and “You could have used illegal products with it so we legally can’t risk taking it back”, as if that made any sense. I just feel bad for all the friends I’ve referred to them. Don’t make the same mistake I did.
I would’ve rated 5 stars if it were not for the fact that when i went to this particular storefront, the lights were on and the sign said “open,” however the door was locked and no one was inside, and when i called no one picked up. if y’all don’t have anyone available to work then why don’t you just close the store for the day instead of disappointing literally everyone who walks up thinking you are open??
Sam was very professional and helpful with everything that I needed. Would definitely be shopping here again.
Excellent place with wide selection and way better prices than the others. Ask for Amanda she will take care of you! Awesome place highly recommend!
My first time in here, my friend natalie brought me in and I found everything I was looking for! Brandon was so nice and helpful! Definitely coming back!
Love the store and Keifer is awesome. A bit pricey with literally everything but convenient. Bright and clean atmosphere
The staff is super helpful and always friendly. Keefer helped me pick out everything i needed. great place with great vibes!
This place is awesome! They always have everything I’m looking from incense to wraps and hooks equipment. Amanda was also very helpful and informative! I love it!
This is one of my favorite shops to go to for all items including hookah flavor shisha and vapes. They have a complete variety of items available and the people working there are especially nice. I recommend asking for Joey. He’s the man and will be able to point you in the right direction regarding anything you are looking for.
The shop is always very clean and the people working are always personable. Brandon especially is always very helpful and has a smile on his face. I would reccommend this shop to anyone in the area.
Brandon was super nice & very helpful with all the questions I had. Deff recommend this shop!! It has a great selection & great prices. Will deff be returning 💛
The guy in the store , Joey help me with everything and he was really nice, 5 start 100%Really recommend my experience
Mildred was very informative, helpful and friendly. Knowledgeable about her products. Takes time to explain and answer questions. Will be back!
“This my first time ever stepping inside a vape store.”I never been so humiliated and ripped off in my life after buying a product from this store. I walked out to my car then turn around 2 minutes later to go back in the store after finding out the cartridge I possessed did not fit the vape pen. Then was told that there is no refund or exchange and that all purchases are final!!! Grrr, It would of been nice if the employee behind the counter had mentioned it to me before I made my purchase. The employee said to me that the owner of the store is on a plane flying somewhere and that she can not help me, sorry! have a nice day!!!I am totally disgusted with the horrible customer service. Be aware of wolves in sheep’s clothing!!
We were visiting from out of town and thought the vape glass had broken during our flight. Amanda looked at it and determined it was the coil and not the glass. She didnt have what we needed but her customer service impressed us. She went above and beyond to help us. The world needs more people like her! Thank you Amanda!
On vacation in just passing through came up on this smoke shop they was very nice an helpful
This is the best spot in FTL!!! They have a great selection and always competitive pricing. Amanda is the best with being helpful on recommending new products to try!! Come check them out
Amanda was awesome here! They have great hours and super knowledgeable people that care about giving a food experience. Thank you wold of smoke and vape for a great experience! Amanda, you rock!
Omg mr Brandon veryVery knowledgeable friendly knew exactly what I was looking for help me out tremendously without him I would’ve been lost in this beautiful amazing store for hours on end it is a beautiful pleasurable experience that I would love to and can’t wait to have again I’m telling you now if you need something anything that has to do with smoke and Vape this is the shop for you take my word straight to the bank have a great day blessed all a man let’s go
This store had a very wide selection of what I needed and the clerk (Brandon) was very knowledgeable and knew exactly what I needed. Overall my experience was awesome !!
Best shop. Everything I ever need is there and the staff is friendly and always helpful. Thank you and forever a faithful customer!!
Best looking store in Ft Lauderdale! It’s impecable, has EVERYTHING you are looking for and the customer service is great! Will definitely be going back!
Amanda and rachel are great! And i won the raffle! Great selections! Good rhing you guys are just arouns the corner from our place!
Yooo Brandon was a supreme help.. Rachel’s cool too.. great shop tho!!! Great work prices wow...
Can’t do a return on a card when i legit bought something within 5 min. Didn’t need the money xtra product…
I got flyer in mail from the store with that I went to store to buy E-Liquid and Glass pipe with flyer coupon, but once I found out the price of liquid and glass pipe it’s kind of really sky high , they all ready higher on price on everything on top of that they try to give me discount. I am not stupid. If you compare price other vape shop around they got better price.Basically they doing false advertising to make people fool.
Popped in to get an empty cart bought 2, came back not even 5 min later to return one of them not needed, can’t refund a card.. lost a customer. Never be back
Terrible prices on their disposable vapes. Nothing under $17. So if youre looking for a budget friendly place this isnt it. Save time go somewhere else. Youre welcome.
Im a veteran smoker of 49 years and the experience there is above my knowledge. AWESOME energy and great people! In the heart of the best area in fort Lauderdale between the cruiseport and the airport. Yes im laying in on thick, but if you met me, you would believe my words. A professional artist of 38 years.
I Purchased The Flavor Vapes 2 For $10 On The 11th And I Just Opened One Of Them Today On The 13th And It’s A Leak Inside The Package I Called In To See If I Could Get A New One I Even Told Them I’ll Bring In The Mango Flavor One That Doesnt Work To Show Proof It’s Leaking Through The Package And I Was Informed I Should’ve Checked It Before I Left The Store They Dont Do Trades . I Waisted My Money At This Place It Was My First Time Coming Here I Will Never Go Back Or Recommend Anyone To Go Here !
Best place ever! I dont go to anyone else but them! Super nice people who work there!
Best smoke shop in Fort Lauderdale by far! Been here twice and the employees were friendly and informative. Don’t waste your time at the other places.
Still batting a thousand at this place. Rachael and Brandon are beyond incredible and the selection is vast, their prices are very fair.Amazing shop! 👍🏻
Great looking store, very clean and bright. Fantastic selection of products and the owner is very knowledgeable and accommodation with helping you find what you are looking for. Great centralized location!
Great shop Ive been going a while and the shop has a great selection and the people that work here are very knowledgeable
Great store and with an awesome selection. Amanda and Rachel were very helpful. Will be returning!
Keifer was the best! So helpful and fun to work with.
I love this location because it has a better variety but both this location and the NMB location have awesome service and knowledgeable staff! Always my go to! 👍🏻👍🏻
Always exceptional service and a wide rang of products that are always stocked. Have been going there for over a year now and unlessnim travelling, I dont shop anywhere else.
Awesome Place my new favorite smoke shop, cool atmoshpere and friendly service! Brandon was great well informed! Highly recommended , check it out
Great service, personally one of the cleanest shops Ive seen. Rachel was a great help and very respectful.
Rachel is so awesome here! Always recommends he best items for me. I never leave disappointed
Sam is very nice, he helped me with everything I asked for.
Sam was very kind and helpful. Keep up the good work :)
The clerk was sleeping .... couldn’t wake them up . Had to leave the store . Obviously doesn’t care about job or customers or Merch . Good thing I have morals . Peace
Place is awesome will come back again and again. Brandon was a cool and friendly dude and helped me out.
This was the worst smoke shop ever. I bought a valium lite which the lady recommended to me for dry herb and it doesnt work, I called the shop just to find out they dont do any refund. So I paid $120 for a broken vape! Dont shop here for any of your vaping needs!
Amanda was so helpful with helping find the right essentials! Amazing shop and great quality pieces
Brandon helped me out today.. Fantastic job.. Rachel’s swell.. but Brandon takes the cakes..
Kiefer took care of me at the shop today and was the best smoke shop experience I have ever had, great vibes in this place and great customer service.
Great service from Rachel. Love coming in here she always gives me great recommendations for new flavors for my juul
Fantastic spot. Awesome friendly staff, great specials and prices. Tons of cool smoking accessories, pipes, pieces, art, vape and CBD stuff. Will be my new regular spot for sure.
Just visited the shop, Amanda was very helpful and friendly. Love the variety of products!
Great vape and pipe shop. Friendly knowledgeable staff that go out of their way to make ur shopping experience as good as it can be. Glad to have them in my neighborhood.
Love this place. Rachael is very friendly and helpful. My go to neighborhood shop for all my supplies!
Amanda is great and her customer service rocks. She is very helpful..
Big Shotout to Mosis and Anna for your lovely help. This spot ist very nice.
I love this place . Perfect, tucked away, and great selection. Friendly knowledgable staff. This is my new spot!!!
Amanda is a great helper. She showed me how to fix pipes and told me what is cbd and the great effects it has.
Always excellent service, incredibly knowledgeable about any and all products! I wouldnt go to any other vape shop. I drive the extra distance just to come here!
Nice selection and knowledgeable staff. Get yourself some delta 8, 9, or 10.... thc 0
Nice environment! Great staff, clean and super diverse of options!!! Love it 😊
Love this place. Top of the line products and staff that are super friendly and knowledgeable. Definitely my go to smoke shop.
Great store and the staff was friendly and helpful. If you need smoke/vape supplies this is the place to go
Love love love this store..its beautiful...lots to shop for. Friendly and great customer service!!
Brandon help me found this amazing product call honey dew glass. Dope store.. dope customer service.. best smoke shop on ft lauderdale hands down
Excellent services 👌. Sam is very professional 👏Highly recommend 👌 👍 👏 🙌 😀
This is the best smoke/Vape shop! They have good promos and tons of variety. Honestly more then what I expected and definitely worth the find.
Very cool place good staff (Brandon) was very helpful of any request I had everyone who is a smoker should def check out this spot
Knowledgeable and friendly staff. The store is meticulously clean and well stocked.
Super friendly staff, best smelling incense ever! Beautiful glass too. Thank you.
Awesome selection and super friendly staff! Would recommend to anyone in the area looking for a quality smoke shop 🔥
Great place and customer service! Right in the heart of Fort Lauderdale 10/10 would recommend
Amanda was very pleasant and a big help. Would recommend to anyone. Thx again!
Sweetest and knowledgeable employees (: super helpful, super kind. Would recommend to anyone.
Amazing experience with Kifer! Super energetic and down to earth, will definitely revisit.
Staff great and help full anything for anyone
Mostly catering to those looking for CBD and herb smokers but I found a replacement vape for one broken in travel. Nice customer service rep.
They were so helpful. Definitely will continue to support and shop there.
This place is awesome they have everything you can ask for . Very helpful employees too!!
Great shop with friendly, professional staff and a world class glass selection. Highly recommended.
Great place. Awesome people. Wonderful location. A bunch of stuff to try and discover
Love coming here the employees are always helpful and great at meeting my vape needs purchased a vape a while back which I love and today I went to pick up another flavor.
Was A Great Experience. They Answered All Questions That I Had. Perfect Place To Go.
Great prices friendly people very helpful all around a great vibe from this place worth checking out
Cool shop with lots of cool things Brandon was really cool and helpful if I visit FL again I’ll be back 😇
Seen the guy holding the sign in the road said why not felt with Brandon great vibe and very helpful
Great selection and excellent service extremely helpful will be coming back
Brandon is the beez neez.. Helped me get this really cool bee buzzin box.. Great help great store
The worker there 1/20/21 7 pm was friendly knowledge and cute
I love how well stocked and how nice and friendly the store clerks are. Thank you
Staff us friendly and helpful. They have a ton of dope glass pieces and artwork
Brandon was a great help today this guy convinced me to buy up the store
Great experience! Super helpful and patient. Great deals too.
Great selection and very knowledgeable staff! Definitely will be back!
Great service , Amanda was very friendly from the second we walked in .
They had my boos Vape flavor and they were very informative.
Not happy with customer, I bought nord device week later stop working and lady working behind the counter said sorry we cant do any about. Also very rudely customer, also everything expensive compared to other smoke shop.,never ever coming back .
This is the best smoke shop in the history of the universe. If you don’t know about this place it’s about time you go check it out.
Great service and friendly staff thank you SAM
Great service.. Great brands and close to home.. Cant beat it🌷🌴🌊
Great products, and the owner was very knowledgeable, and took time with us.
Brandon was really nice and walked us around to explain EVERYTHING! Wow!
Awesome spot and huge help from Moses! Highly recommend
Amanda was Awesome!! Very helpful and informative!! Love this shop to get my medicine!!!
Great location and friendly knowledgeable staff.....Awesome selection too.......
Amanda was awesome, very knowledgeable and helpful. Highly Recommend!!!
Keifer is the man always helping me out with what I need to find 🤙🏻
My favorite smoke shop , small but have lots of valuables goods and joey was a great help.
Great store.. great prices.. brandon is the biggest help i swear!!
Not happy with customer service. I bought vape pen. And 2 days stop working. When i ask replacement the lady said we cant do any thing. Never coming back
I bought the Vapor device, 2 day after device not working. I called to store the clerk give me Excuse,. I ask for replacement or Exchange my device and Clark said sorry we cannot do anything about it. Never going back again.
Brandon is awesome and knows what he’s doing highly recommend!
Great service ! Bellal was very helpful 😊!
Really great variety of vapes paintings many great juices good enviorment lots of creativty and rachel helped alot and was very kind
Owner is very nice. Munchkin gets along with her very well.
Great people, great vibes, great customer service ♡ thankful for you 🙌
Very good place, lots of flavors and types
Haven’t seen been in a smoke shop that bright, clean, and fun in ever.. Brandon aka smoke consierge, blessed
Amazing customer service!!! Great vibes !!!!! Phenomenal products!!!! Best store in South Florida!!!!
Awesome place amazing service great prices and cool aura
Yoo brandon and rachel are the only reason i come back besides the crazy selection..
Keifer is a rare employee. And the options here are astronomical. Get in here asap
This is THE best vape shop.☺️
This place is amazing! Variety of options and such a cool design.
They overcharge.
Best vape shop around town everyone is super friendly and prices are great! Highly recommended!
Fantastic service, Rachel is very sweet and helpful. 8/8
They know their stuff here & great prices
Great experience!! Super friendly and helpful staff!
Good service and very good selection for rolling trays and disposables.
Amanda is a beast...very helpful and cute as well
Not happy with customer service.very rude lady.she over chagre me. Never going back.
Nice staff, nice selection, good prices, recommended
Very rudely Customer service, Never going back. Lady Richeal so mean yelling and talking so rudely.