Queens Palace

1421 Helena Ave, Helena, MT 59601, United States
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Queens Palace
Comments
La
Review №1

The customer service was amazing. The building is set up nicely and has interesting variety of products.

Br
Review №2

Ive had nothing but good experiences at Queen City Palace. The employees are very helpful and the recognize me when I walk through the door. I like the variety of products and reasonable prices

As
Review №3

Queens provides great service. They are very kind to customers including myself. The employees give awesome suggestions and always try to get me to branch out!! They also have quality vapes. Always a good experience when I go in there!

Do
Review №4

The gentleman that helped me today was very friendly and helpful, as well as Insitive about my questions. He’s helped me out multiple times, and is always awesome at it. Would definitely recommend as there very friendly and have a good variety.

Da
Review №5

If I could give them a ten star I would every time I go into there store I feel welcomed. They have a super chill atmosphere and they are super cool and good people I would recommend everyone to go to queens palace when ever they need a vape

Sh
Review №6

I love this shop! They always have my vape coils, great juice and disposable selection and fair prices! Love the people that work here too!

Aa
Review №7

Love this shop, lower prices than most Ive been to, excellent customer service, and quick and easy. Ill come here as long I live in this town.

Ba
Review №8

The BEST customer service hands down. Not sure who I talked to but bro was so nice and funny. Wish they had a bigger selection of disposals but doesn’t knock any stars down. 5/5 stars for sure!!!

Sh
Review №9

I get the best customer service here and there very patient with me. Love the shop and there happiness when you walk in. The only shop I go to now

Ey
Review №10

Great shop! Wish we had one like this in GF. Very friendly & knowledgeable with good prices. Will make it a point to stop by whenever Im in Helena for work.

De
Review №11

Absolutely love the guy that works there. Hes always so attentive to his customers and their rewards system is great!

Bo
Review №12

The guy who owns this place saved me, I came in a mess and he helped me feel good enough to get a couple of months sober. Really amazing couple that runs this shop they could very well have saved my life. Can not say enough great things.

Be
Review №13

Dyllan is a top notch dude who knows his stuff! The prices are on point and they have a ton of flavors to choose from.

Sh
Review №14

Vey impressed fantastic customer service. Great prices, while they do not have overwhelming variety like some shops where you walk around and it is too much, thy to stay with current demand. They are well informed and take that extra step to make sure you get what you are looking for. They back the product they sell. That is huge in this industry and not something that all shops do. That tells you they - QP - trust in what they are selling you to work and be right.

Sw
Review №15

They have quality products for low prices. My wife and I go here regularly and have never had a bad experience. The rewards for shopping are the best.

El
Review №16

Love Queens palace!! They really listen to what their customers want and I was so impressed with the communication of when they got in a disposable I was waiting to get. They have such a good selection as well. Best vape shop in Helena hands down 🙌🏻

Da
Review №17

I feel that Chris here at Queens Palace is a great help to our community and I will love to shop here all the time

Jo
Review №18

Awesome shop!! Johnathan helped me, walked me through EVERY aspect of each mod that would suit me. I know hes not selling me garbage, just trying to make a sale. He genuinely cares about the quality of his equipment and wants me to enjoy what I buy. Hes an awesome guy and this will definitely be my new shop!!! Thank you Johnathan!!

De
Review №19

All I have to say is, when the manager angrily quits and wants nothing to do with the company, you know something is wrong with the whole business. Dont waste your time and money here. There are plenty of other shops in town that have amazing quality items at a fair price and with FRIENDLY customer serviceAlso Adam and Eve is coming to Helena soon. Enjoy

Za
Review №20

Fantastic place to shop. The workers are friendly and easy to talk to about your different smoking needs.

Je
Review №21

Had an unfortunate experience and the owner/manager helped me so much in making it right for me! I’m so grateful they reached out to solve the issue for me and apologized for what happened I really couldn’t be more grateful for them helping me get my money back and making things right definitely have never had a shop reach out to me before and it was so appreciated.

Je
Review №22

Best customer service in town, always makes my day better when I pop in.

Co
Review №23

Best place ever the manager is very polite this place is also in a really good place in town easy to get to from anywhere they let you take your time to choose and they let you know if somethings gone and when it might come back

Na
Review №24

I am absolutely impressed by the great customer service that is provided every time I visit the store. All the staff are very knowledge, helpful and so super friendly. I strongly encourage you stop in and pay them a visit.

Ta
Review №25

Love the store. Staff is super friendly. Great selection of inventory. I was in and out in no time, due to their great help. Will definitely be my go to from now on!

Al
Review №26

Excellent service, chris provided us with everything we needed and more, we definitely left with more than we expected! 😂

Mt
Review №27

Great customer service!! By far the best prices in town, they’re cheaper or the same as I was getting juice online for and a better juice, plus I don’t have to pay shipping or wait for it to get shipped. Huge selection too. They also have a lot of mods and coils for just about any rig your using.

Co
Review №28

Came in to get a new vape and juice Georgia greeted me with a friendly smile and pointed me in the right direction, introduced some new products, got me hooked up, and will continue to do business with Queens Palace! Appreciate the awesome service. Best in town!!

Br
Review №29

You guys are doing an AMAZING JOB!!! Just my own personal opinion...I have been doing business with these two since before they got the store up and running and I will continue doing business with them until they decide to stop! The feeling I get when I walk into the store isn’t that they are just doing their job but that they actually care about the customers. If you haven’t been to this store yet you should get on the ball and check it out...

Mr
Review №30

Sold me a dud and refused to acknowledge me even being there shortly before hand not only that they were rude and provided little expertise explaining there products out.

Wh
Review №31

Ive always had good service here and they are all so nice

Dy
Review №32

Great place. John is an amazing dude. Super helpful super low prices. Every time Ive been in there they always helping asking questions and making sure u get what u came for.

Ca
Review №33

I am so happy to be able to share that Queens Palace was such a cool experience. The owner took me through whatever I was interested in, showed me how to get just what I was looking for. The prices were amazing! I have never seen such low prices. Its going to make vaping a more affordable for me. They are so friendly and theyre my new vape shop! 💜😀💜

Se
Review №34

Everyone who works there is super friendly and always willing to help or just hangout and talk.

Ca
Review №35

Great very interactive and helpful staff helped me get exactly what I wanted for what I had available I stayed in my budget and they have samples

Du
Review №36

Morgan was super awesome to me as a new customer, very respectful and knowledgeable when it came to his recommendations honestly he made spending the cash on a new tank and atomizer for my vape super easy. Even with out my vape on me he knew what I had and what I needed.

Ka
Review №37

Devon is the BEST employee anybody could possibly have on their team. Friendly, fast, funny, got the best music playing too... will ALWAYS be coming back, 12/10 service.

Ha
Review №38

I gave one star is because I couldnt give zero. John and Monica are the most unprofessional people Ive came across in my 29 years of living. Ive managed many businesses in Helena and now own my own. I never neglected my kids the way they do. Business is thriving but has anybody checked on the 5 kids they moved out of town. Also Kaylia is has no knowledge of anything I asked while there. She was busy flirting with the male customers. Whats with this Fake review below about Georgia being nonexistent but the more recent ones complimenting her she exists?

Am
Review №39

Hands down, the best place in the state that we have found for quality and pricing! they have been there for us for the last 2 or more years. Extremely knowledgeable, helpful, and inexpensive! They have even traveled to townsend to meet us halfway from white sulphur...thanks again John and Monica for being there for us!🤘💜💙💚💛🧡❤

Mi
Review №40

Had a great experience at queens palace! Their customer service is unbeatable. They were very great at helping me find what I was looking for. 10/10 recommend. Will be back as a regular for sure.

Cl
Review №41

A clean very nice shop. These guys are very helpful and have the best prices Ive seen on vape. Great selection also. Everything is right here. They smash they other shops in town. You cant go wrong here plus the return policy is awesome.

Ra
Review №42

So happy my nephew introduced me to this vape shop! Im from out of state, and everyone was so helpful, nice, and had answers for all my questions. I will Continue to be a loyal customer across the miles because they will ship to me😁

sa
Review №43

Clean place and super friendly staff. Will recommend to EVERYONE!!!

Jo
Review №44

Queens palace is definitely my favorite vape shop, very helpful and knowledgeable people! Georgia is definitely who you want to see if you need your Nic Fix, very kind and respectful! Highly recommend.

Ke
Review №45

Queens Palace definitely stands out with their customer service and great prices!!! Very knowledgeable and friendly staff. They take the time to help you out and answer any questions you have. They are great people and go above and beyond with their customer service

Ry
Review №46

I highly recommend queens palace following up with their new flavors in both esco-bar and elf bars. Great prices. Also very good customer service!

An
Review №47

Love this place! It has quickly become my new go to shop for anything Vape related. All of the staff is super nice and knowledgeable.

Ja
Review №48

As a long time chronic pain sufferer, I use natural supplements to replace dangerous opiate medications. Thes guys are far better than online sellers and have the most consistent quality I have had the pleasure of experiencing. The outstanding customer service and knowledgable staff make this an easy 5 stars to give out.

Ka
Review №49

Dallas is the MAN the MYTH the LEGENNNND !! We went in for some juices on our 2 year anniversary and he gave me and my SO 2 free geek vapes that are beautiful and work extraordinary!!! Shout out to their amazing customer service, extremely personable ❤️❤️❤️❤️

Fr
Review №50

Awesome staff, very knowledgeable about their products and friendly. Great selection, variety and price of kratom and vapes and other adult products and my #1 go to place in Helena...highly recommend them and have recommended them to all my friends

Ha
Review №51

Tia is a awesome person, extremely helpful and knowledgeable, I 100% recommend going here!! Ask for Tia

Ti
Review №52

Super friendly service and are really knowledgeable on everything! Super great prices and large selection, i absolutely love it! I highly recommend them!

Si
Review №53

I love this place they are the best and always willing to help

Br
Review №54

Great place. John and Monica are very helpful not only with all the knowledge of everything in the shop as well as having the lowest prices I have found around town. Thank you guys

TH
Review №55

Always honest, quick, friendly and helpful when you walk through the door! Customer service is always great and the prices are right! Best vape shop in Helena!🔥🔥

Ri
Review №56

Just an amazing place to go to, not once have I ever been displeased. All the employees help me every time I come in and I’m always greeted with a warm welcome.

Pe
Review №57

Awesome service. Walked in knowing nothing and left with a lots of knowledge and everything needed at a great price. Friendly and patient.

No
Review №58

Great Costmer service

Ka
Review №59

Went to the new location and absolutely loved it! First time customers as well! It definitely worth going in and seeing the store!

Ca
Review №60

John was very helpful and knowledgeable during picking our new vape, the service was above and beyond! All around great service and product choices. Also tons of affordable flavors. Thank you John!

Ja
Review №61

Love these people they are honest caring and have awesome and unique products, not to mention the quality is outstanding! Great place Great People

La
Review №62

Stopped in the shop for the first time the other day and John was supper helpful. Great atmosphere and nice staff. Lots of variety to choose from and great prices.

Ky
Review №63

Great place to shop. Excellent prices and deals.Devon was very helpful and knowledgeable about the product he was selling

As
Review №64

Just grand. Fast service, lovely fellow Morgan* was very polite, signed me up and go points before I even stepped out the door. A must stop shop 💜

La
Review №65

Evan was the best. Helped me out so much and made me feel so comfortable. Super cool personality

Ko
Review №66

Best vapor shop definitely so far.Great costumer service.Help me decide the best choice for my preference and product performance.Open energy for sure🤘✌

Ja
Review №67

WARNING PRICE GOUGING GALORThey literally want $8 for 1 coil when the whole pack of 5 cost $6 ANYWHERE ELSE!! that’s the worst ripoff Iv ever heard of that means if I wanted 5 coils I’d have to pay $40 this guy is nothing but a scammer DO NOT EVER BUY FROM HERE IF MONEY MEANS ANYTHING TO YOU

De
Review №68

This place is totally awesome! Great deals and they have such a variety of products! Highly recommend!

Sa
Review №69

Went to queens today. Definitely the best experience. Dallas even gave us a little extra for our two year anniversary! Thank you!!!

ka
Review №70

Great products, and great service. Very honest and helpful. Truly appreciated the help my mother and I received while visiting Helena! Great job guys!

Je
Review №71

Great products, awesome customer service, super friendly and helpful people! Georgia and Morgan are amazing!

La
Review №72

Absolutely amazing shop! John is such a professional and knows so much about his business. Great prices and amazing staff

Pa
Review №73

Everyone is super friendly and helpful. Lots of various vapes, including NO ICE flavors! 🥰

ry
Review №74

Store is always very clean. Kaylia is exceptional with customer service. Love the variety of adult products etc. Highly recommend this store 😊

Sa
Review №75

Fantastic customer service! Very clean & all kinds of goodies. Highly recommend!

Do
Review №76

Its a quite decent vape shop, having as much options of a vape you could ever possibly want, especially the options regarding the e-juices to go with it. I have been a frequent, and I like this shop.

Ma
Review №77

Queens is the best place to buy nicotine, come down and see Chris

Ja
Review №78

Awesome team, always great customer service and communication. The best prices I have found around. Cheapest juice and vapes without sacrificing quality!!

Sa
Review №79

Nice and helpful, has everything you may need

Ca
Review №80

Great environment and the staff is so helpful. Came in uncertain and left amazed great customer service highly recommend it for all your vaping needs!!!

Ad
Review №81

10/10 would recommend. Dallas and Monica Super friendly and have made a place that puts customers first and gives nothing but good vibes.

Qu
Review №82

Queens palace is the most professional and welcoming place in Helena, you’re always greeted by a warm welcoming smile and leave with confidence.

mu
Review №83

I thought this place was awesome and had so many juices to choose from. Their selectiom of vapes also was a dealbreaker for me and the prices were cheap which was good too. It meant that i didnt have to spend almost 40 bucks on juice.

Am
Review №84

Always happy people at the counter, good customer service, and great prices! Georgia was such a sweetheart today!

Da
Review №85

Nice shop, always playing good music, & chill staff.

Ke
Review №86

Dude john an monica have been such a great help. Not only do the have fire product but ive been into every vape shop in town an hands down by far they have the lowest prices for the dank product. I highly recommand that anyone come down an check them out there super friendly. Thanks for all you guys help

Mr
Review №87

This place is amazing! Georgia is one of my favorite workers there! Keep up the great work!

Tr
Review №88

Always great customer service and the best deals in town !!! Highly recommend coming in for your vape products and other things !!!

Ja
Review №89

Great staff, set me up for rewards and they had a good selection of disposables

Th
Review №90

Great selection, very friendly and knowledgeable staff!

Ch
Review №91

Professional, knowlegable courteous service every time. Love the new location! Much bigger store and better location.

Ta
Review №92

The employees are always helpful. Great selection of products and smiling faces!

Wi
Review №93

Staff are incredibly professional, courteous, helpful and very nice! Excellent products as well!!

Jo
Review №94

Highly recommend this place! Best prices in town by FAR! Great people! Great customer service!

To
Review №95

Great store great employees always get the help i need when shopping

Ni
Review №96

Great customer service every time I come in

Ca
Review №97

Great store, awesome service, and everyone is so friendly every time :)

Ky
Review №98

Evan is super cool and chill and the service and products are great

Ch
Review №99

Queens palace is a great vape store

Ka
Review №100

Best vape shop I’ve been to!

Ma
Review №101

Super helpful staff and great products :)

De
Review №102

These are great people who have fair prices and are dedicated to customer service.Truly blessed to have found this shop.

Ki
Review №103

Best vape shop in town! Georgia and Morgan are both rad! Thanks for always being amazing guys!

Am
Review №104

Have to check out their prices! Very affordable. Clean cute shop with helpful and friendly staff.

Ke
Review №105

Best prices in town guaranteed !!! No one even comes close really . Awesome customer service as well...

ad
Review №106

Chris was an awesome help, would recommend!

Ja
Review №107

By far the best customer service and vape juice in western montana. I live in Stevensville and would rather drive or order on-line than go anywhere else.

Sm
Review №108

Awesome shop. They were super friendly and the prices are good.

Ar
Review №109

Amazing staff affordable prices and great rewards system I would recommend queens over any head shop \ adult store !

Fa
Review №110

Best vape store in town, everyone in there is always friendly!

Et
Review №111

Best vape shop in town for sure. It’s always nice to see Georgia when I go in there she’s really helpful

ha
Review №112

Workers are positive and make buying experience enjoyable

As
Review №113

Great environment friendly helpful people

Ch
Review №114

Good customer service, most legitimate vendor in town. Best prices hands down!

ja
Review №115

Awesome little shop in downtown Helena by the post office. Way more than I expected to see. Many Selections and organized!

Jo
Review №116

Great place with great prices. Really glad Queens palace is in Helena. Im sure this place has helped a lot of people

Ka
Review №117

Friendly customer service and highest quality products ... Your service is GREATLY appreciated. Ill keep coming back for more !!!

Br
Review №118

Georgia is great, really knows her away around the store and knows all the best deals

Th
Review №119

Great customer service Always got stuff in stock has great deals!

Ke
Review №120

Dallas you are awesome got an amazing store great customer service good place to go an amazing prices 👍

Ry
Review №121

It’s is a really nice place with good prices and a good variety of different glass pieces, vapes, cbd products, etc. highly recommend

VO
Review №122

Georgia is always very professional and kind. I’ll definitely come back again!

Ta
Review №123

Best service in town and best variety at best prices! Highly recommended before you go anywhere else

Ma
Review №124

I seriously love this place so much! Everyone’s super nice and the prices are phenomenal!

Ph
Review №125

Best vape shop in town!! Great prices, friendly and helpful staff, always satisfied with service and product!!

Tu
Review №126

Great place for glass always helpful and friendly staff

Na
Review №127

WONDERFUL customer service and amazing products at great prices. definitely recommend for all your vape, and smoke shop needs. 🖤🥰

br
Review №128

Queens palace is such a great store they have got by far the best prices in town in everything that they sell without compromising any of the quality

Je
Review №129

Awesome selection and super affordable! They have a juice special going on too! Highly satisfied!

Ch
Review №130

Best vape shop I been too in town and out of town great customer service Great prices

Ka
Review №131

The people that work there are amazing!!

Dy
Review №132

Hands down the best damn place in town absolutely love it. Yall know what I mean go see the queen

Ja
Review №133

Best product in town an the coolest people to help/teach u about items

Da
Review №134

The service and selection is amazing! Wont shop anywhere else!

My
Review №135

This is one of the only smoke shops i go to in helena! dallas and the rest of the staff are so kind and helpful every time i visit

De
Review №136

Excellent staff, great prices, good variety of products... Check them out!!

ch
Review №137

They beat the other 2 vape shops in town on price and are very helpful and knowledgeable!!!Thanks Queens Palace

Ra
Review №138

Great products great people very helpful and will show you great products for a great price very social and very clean

Sh
Review №139

Excellent customer service and variety of flavors to choose from. Best vape shop in town hands down !!

Si
Review №140

Super helpful and kind, they really helped me find what I needed

Ja
Review №141

Awesome selection and great prices with EXCELLENT customer service!

Ka
Review №142

AMAZING PLACE people and prices!! I HIGHLY RECOMMEND 💯 saves my life daily🌈

Ka
Review №143

Always love coming to Queens palace great people work here. Have everything i need!

Ed
Review №144

What a great little shop with great prices and friendly service. Thank you guys!

Ja
Review №145

By far the best prices I have found anywhere in Montana for great vape juice and coils at a low price go to queens palace

jo
Review №146

Awesome service and quality product. Great job guys. J

Co
Review №147

Great customer service and hands down cheapest juice around very good product

Br
Review №148

Always got good glass new vapes that are amazing and great customer service

Ch
Review №149

I always receive wonderful customer service! I love the vibe inside.

St
Review №150

The best frickn prices Ive ever seen on a ton of juices!! Definitely check it out!!

es
Review №151

The best service and the best products you have to come and visit. it change my life

Tr
Review №152

The lady helping me was extremely kind and helpful, highly recommend this cute little vape shop

Mc
Review №153

Such a great selection of juices! This will definitely be my new Vape shop!

co
Review №154

Lowest prices in town hands down!!! Also the owners are wonderful people!!! Great experience!

Jo
Review №155

Best place in town Dallas and Monica sure know the game. Will NEVER go anywhere else

Ju
Review №156

Their products, prices, individual-tailored customer service, knowledge and expertise are un-matched.

Te
Review №157

Great store! Lots of choices in vapes and flavors and very great prices

je
Review №158

Great shop! Love the workers and the product!

He
Review №159

Love my new vape, John was very helpful and guarantees his product.

Ta
Review №160

Always nice to the lgbtq community, has a wide range of vape supplies.

Mo
Review №161

Always had good service

B
Review №162

Go down to queen palace and go see. Evan he has a great personality

je
Review №163

Excellent customer service and they back what they sell!

Ma
Review №164

John and Monica are buisness savvy and the customer service is top notch!

Cl
Review №165

Chris made this really cool hoodie

De
Review №166

Friendly staff easy and knowledgeable with their stuff

Sa
Review №167

Dallas was very helpfully and awesome 100%recommend going here!!

Lo
Review №168

Great customer service neat and clean and great prices

Al
Review №169

Best customer service and prices hands down!

De
Review №170

Best shop ever they have Georgia lol

Ma
Review №171

Friendly staff, good prices!

Am
Review №172

Better service than I could ever ask for and john and Monica are amazing. Thank you guys

Be
Review №173

Georgia was so helpful and efficient with good music playing.

Ta
Review №174

Great customer service! Great business

Ma
Review №175

Best prices in town and great customer service!!

Sh
Review №176

Good deals and great customer service

Di
Review №177

Awesome store great vapes

De
Review №178

Queens palace has been great and Georgia has been great customer service

Th
Review №179

The worker helped me getting a good vape that I like

Br
Review №180

Favorite shop ever!!

Sa
Review №181

Great service. Good products.

jo
Review №182

Good prices and great service

ry
Review №183

I think this place is very amazing and has great service

Ha
Review №184

Amazing prices, great customer service.

ke
Review №185

Great place and people !!

Su
Review №186

Love it here and customer service is awesome

Ke
Review №187

Best smoke shop hands down!!

Al
Review №188

Great place for any needs! Thank you so much guys!!!!

So
Review №189

Great info for the beginner... Cannot wait to go back!

Ni
Review №190

👍

Al
Review №191

Very Friendly and super informative.Alot of different types of things !!

Mi
Review №192

TAS (truly-awesome-shop) Great variety and awesome staff.

Ki
Review №193

Best vape shop in town! Devon knows whats up!

Jo
Review №194

They are super respectful and hella helpful.

ca
Review №195

Always great service!!

Di
Review №196

Great prices and great staff!

Tr
Review №197

Not only great service. .. but the internet cant even beat these prices !

Je
Review №198

Always a good selection

As
Review №199

They have a great selections and location!

Information
14 Photos
199 Comments
4.9 Rating
  • Address:1421 Helena Ave, Helena, MT 59601, United States
  • Site:https://www.facebook.com/queenspalace300
  • Phone:+1 406-235-0168
Categories
Working hours
  • Monday:10 AM–7 PM
  • Tuesday:10 AM–7 PM
  • Wednesday:10 AM–7 PM
  • Thursday:10 AM–7 PM
  • Friday:10 AM–7 PM
  • Saturday:10 AM–7 PM
  • Sunday:11 AM–4 PM
From the business
  • Identifies as women-owned:Yes
  • Small Business:Yes
Service options
  • On-site services:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Crowd
  • LGBTQ+ friendly:Yes
Planning
  • Quick visit:Yes
Recycling
  • Electronics:Yes
Payments
  • Cheques:Yes
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Parking
  • Free of charge street parking:Yes
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