The good:-Great price-Very responsive-Great view-No tax for cash payment*note (possible theft)I was told that cash payments would not be subject to the 4% tax. I stopped at the ATM took out $200 and head directly to the spa. Of course I took my wallet and out it in the box provided. When I was done, I took out my wallet to pay and only had $180. There are possible scenarios.A.) I miscounted my money at the ATM and left a $20B.) When i asked for water, they stole $20.I did go back to the ATM and it was not there... my wife reminded me that I never make mistakes like that and assumed we got scammed. I cannot say for certain, so just count your money when you go out.Note:If they did not steal my money than this review would def be a 5*. I have it a 4* because they might have.
Good, clean local Thai massage place.STAFF: Very limited English (heads up for those who arent used to this).MASSAGE: Light to medium pressure. Booked the lomi lomi and it was thorough and relaxing.LOCATION: In a bit of a dodgy area with over 40 other massage parlour service providers, many of which Im not quite sure exactly what it is that they do/offer. Minutes walk up from Waikiki beach and moments from local Street food van vendors if you want to grab a bite before or after.PRICING and IMPORTANT NOTE: On the mid-high side. We paid a deposit and when we arrived were told they only accept cash (this is not what was written on their website) and they have an ATM in the corner to ensure you take cash out. However we had issues getting money out and didnt bring a few hundred $ cash so when push came to shove they finally brought out their machine (clearly they do take credit card!). We paid 20% tip and it was made clear to us that this wasnt enough.OVERALL: Likely wouldnt come back but it wasnt terrible and the views were lovely.
Visiting for the week. Booked and paid almost 300 for this place 3 weeks in advance. Location is skeptical. Massage was wonderful. What made me give a poor rating is the roach crawling on the floor in the bathroom and the lady TOLD us we HAD to give a tip. She said it was 2hrs work and needed to leave a tip. She didnt even give us a chance to see if we were going to leave a tip. My husband handed her 15 dollars and she said is that it. Two other workers came as if they were ganging up on us. I told my husband she is basically saying 15 isnt enough and she said yes. He gave her 25 and we left. TIPS ARE OPTIONAL. NO ONE HAS TO GIVE YOU EXTRA MONEY FOR THE SERVICE THEY ALREADY PAID FOR. I definitely will not revisit after this treatment.
I had a wonderful experience at this spa, the service was amazing with exceptional hospitality with ensuring that I departed feeling and looking absolutely splendid. Thank you for your positive energies as you all carried with your kindness, grace and welcoming energies. I will certainly come back to this spa! I highly recommend this spa, you won’t be disappointed.
I had a great experience at Sakura Massage. Tony did an amazing job. He continually asked if the pressure was good or if he needed to modify his massage technique. I enjoyed the pressure and it helped my tight muscles around my neck and shoulders. Tony took time to massage with my feet and toes. Excellent job and good price. I truly recommend this location.
We did a couples massage with Amanda & Linda who were absolutely amazing! We did lots of activities during the week which left our bodies quite exhausted by thanks to those two, we feel AMAZING. Thank you so much!!
Linda and Kevin were both really good. They were both thorough with their massages to making sure they were getting any muscles that were tight. We had an issue with parking, and they didnt penalize for it. We got a full experience for what we paid for. They did not cut our time short. We would come back again.
We had a great experience at the Sakura Massage and Spa. When Tina massaged my neck it felt like I was in heaven! I came with my sister and parents. The view is spectacular, you can see all of Honolulu. Dont miss out and come to Sakura Massage and Spa!!
Wonderful presentation. Massage was great too. I love how they have bath tub to wash off excess bead scrubs after massage. I like the view as well.The only thing were that they have not mentioned about paying in cash after the service. Deposit via online. I do not like how $3.00 have to be paid when cashing out the money from ATM
Great place and good value. My husband and I had a couple’s Thai massage and 30 minute foot massage. Very nice with a beautiful view of the mountains rising above the nearby city. I think that it is important to note that this massage center had more of an Asian feel to it rather than a typical American luxury spa feel. That isn’t bad but just a matter of what kind of expectation that you have.An attendant met us at ground level to direct us to the elevators and the floor on which to gain access to what was essentially an office suite. We assumed that this was to retain our business as there were multiple massage businesses within the same building which, had we stopped in to inquire about directions, may have attempted to steer us their way. Within the office suite was a very small entry area with a bench at which we were asked to remove our shoes and store them before proceeding to the room in which we’d receive our massage. There was some inability to communicate well as their English was spotty, but we managed fine. You could undress as far as you were comfortable with.The Thai style massage seemed a little more aggressive than a typical Swedish massage, and while working out a lot of muscle kinks, wasn’t nearly the level of pain which occurs during a sports massage.Afterwards, we dressed privately in our room and had access to a private bathroom. Then we were led to the small entry space,given a cup of water, paid the bill and asked to post a review of our experience. And they waited for us to post it right then. This felt a little heavy handed to me, but my husband agreed to do so with all positive remarks. I waited until now to give the long version of our experience. Good luck on your massages and enjoy the rest of your vacation in beautiful Hawaii! Every vacation deserves a relaxing massage!
I had an amazing massage with Tina and my friend got one with Lisa. They have MAGIC HANDS and got all the knots without any pain! Top 3 massage experiences I’ve ever had. Would definitely come often if I lived here.Parking and scheduling is easy online
Best massage experience! Mico and Lisa were amazing and constantly checked on my Husband and I throughout massage. Best view and massage I ever had. I got tge anniversary package for a great deal and the room was just beautiful. They also take pictures for you. Thank you so much Sakura massage and spa. This made our vacation :)
I brought my husband to Sakura Massage & Spa for his birthday last week and was really impressed with the service and skills of the therapists working there.Nana worked on my husband. They were really accommodating when I asked to change the service we wanted from what we booked and she was extremely skilled at her craft.I had Tony do my foot/neck/shoulder massage and the pressure was great!I definitely will be returning to Sakura Massage & Spa in the future. I’ve tried several massage parlors in this building and they are tied for first in my book.
My husband and I came here for our anniversary and it was the most relaxing experience ever. We found them on Groupon but call them before buying any vouchers!!! They have lots of comparable offers. We got the two hour couples massage, one hour full body and the next hour a foot massage, we had Milo and Kiven working on us and they were both fantastic. They were so sweet and took amazing care of us! We’ve gotten massages elsewhere before but this was the first time I was able to relax so much I dozed off for a bit!!! We will definitely be stopping by again and highly recommend!
Wow, Linda was so intuitive to my body and meticulously able to hit all the right spots. This is the best massage I’ve had, and would have paid 3x for this caliber of massage on the mainland. Thank you Linda, you are a cherry blossom
Amanda did my two hour massage & it was INCREDIBLE! She took her time and kneaded knots out of my neck, shoulders, and lower back. She used the perfect amount of pressure. She also used hot stones and body scrub enhancing my experience and relaxing me more. I will definitely be back. I highly recommend this spa to anyone in Honolulu!I can’t forget to mention THE VIEW from the 39th floor!!
Tina and Mico were amazing! Absolutely love this place and its definitely going to be our regular spot when we visit Honolulu
Mico was wonderful and the massage was so relaxing. They took me in last minute at 8pm and were so kind. The view is amazing from the top and the massages were reasonably priced. Highly recommend!
Anna was absolutely amazing! She worked on parts of my body that I forgot were there! The establishment was clean and all of the staff were very friendly! Loved it! Absolutely recommend!!
This is definitely not a spa experience. The views are pretty but this is more of a foot spa experience. So if you have those expectations, the place is fine. The sheet remains on (like at a foot spa) through first part of massage and they did not do the reflexology like I booked. The showers are old and need a lot of work. Reviews of this establishment are very misleading as are the packages. I wish I would have booked at my hotel spa
Deep tissue massage was excellent. Linda was exceptional in working through the many knots that brought me in! Would highly recommend!
I had a terrible experience at Sakura Massage & Spa. I booked online, so I paid a deposit to make my appointment. They make their guests take their shoes off right by the door and u walk bare foot to your massage room. The english is very limited. I got the deluxe massage fot 90 mins and was highly disappointed. The lady who did my session went in and out a couple of times of the room for God knows what. My face/ head was barely touched and my feet were only scrubed, no oil massage on them. After that I was asked to go shower...still I was barefoot. There was shampoo and body wash but no lotion to be found and the shower didnt look that clean. I Didnt know what to do with my towel and wasnt given any instructions on where to leave them. I dressed without any lotion and when I got out, she asked me to pay her cash. I had no cash and as soon as I showed my card she pointed the ATM...I said no I want to pay with my card. She eventually brought the device for me to pay with the card...I automatically thought about being scammed. Why ask for cash when u hold money electronically for appointments??? You guys should give details on your website on all the little things. Was so excited to get a relaxing Me time but turned into an irritating experience. I hate surprises and got so many bad ones during my visit there. This was a waste of time and money and I WILL NOT RETURN TO THIS PLACE FOR ANY SERVICE AT ALL.
Tina was my massage therapist and she was amazing... I got a deep tissue with an added head massage and it was great. This is my second time coming and I will be back!!
Wonderful couples massage by Mico and Tina was just what we needed to relax during our vacation! We recommend Sakura to everyone and can’t wait to come back next time.
The therapists are clearly not trained, don’t know what they were doing. i am very disappointed after seeing all those good reviews before. Have ppl not had a proper massage before to rate this 5? Either that or they hired really bad temp masseuse recently.
The group at Sakura was very friendly and professional. A couple days ahead they send directions and photos how to get to the building, what floor and what suite. We got to the suite and was greeted at the door and they had a place for our shoes. They accommodated us (early). The view was beautiful of the city and mountains. While the decor was (very) outdated but the equipment was nice, sturdy and clean . We were given privacy while we undressed and layed for the massages. The massages were EXCELLENT and we both agree that were worth the price. They even used some techniques we had never had before and we enjoyed them. There was soft tranquil music in the background but the two ladies were whispering to each other almost the whole time. Afterwards we got dressed and used the bathroom - which could use an update. The ladies also brought us each cold refreshing water. Payment - they reallyWanted cash- we did not have cash and was not told to bring cash. They wanted us to use their ATM to get cash but we felt more comfortable using our card. She did let us (finally) use the card. I really would have liked to given 4 1/2 stars- but it only allows for full stars.
Great massages. Ive had them in 32 states so far. No difference in the service you receive at the resort. But at a fraction of the price. Thats even considering the Uber cost to and from.
Best massage I have ever had! Prices were super reasonable, we made an appointment for four of us and all of us got the one hour foot and one hour body and all of us had a great experience. Really felt so relieved afterwards, was a truly amazing job from the feet to the whole body. My one friend had a lot of tightness so they took him to another room to really work them out for no extra charge!Yuyu & Vivian are very good. I will definitely return and am happy to have found a place for regular massage therapy and will bring my spouse and mother as well.The Shiatsu massage is authentic, the staff are hardworking, eager to please their clients, and the atmosphere is welcoming, attentive, relaxing, and respectful.
Best place ever!!! The value is unbeatable here, you will not find a better massage for the price point anywhere, specials for Kamaaina too. They customize to your needs, their beds and face holes are comfortable and don’t feel like my neck is breaking or my face is being pushed on too much. Cindy made sure that my girlfriend was on her side and comfortable with multiple pillows since she is pregnant. She is phenomenal, ask for her! She hit all the spots, stretched me, and I didn’t want to leave! Will definitely be back!
First massage for us and it was amazing! We got Xixi and Mico for the 90 minute massage and 10 minute exfoliation couples massage. Definitely recommend!
I surprised my girlfriend with a massage here today and it was an excellent experience. We used class pass to book 2 individual massages which were 23 credit each (equivalent to about $55) and got a couples massage.The place was a bit confusing to navigate between parking and separate buildings but the front desk lady was extremely nice and helpful. She came down to garage to help us and coordinated everything.The view from the massage room was incredible and the massage was great as well. The whole team was very friendly and hospitable.Well worth the visit and the front desk lady even went the extra mile by paying for our parking ($2) because we didn’t have cash. Lovely people and definitely will return in the future and refer others.
The foot massage was excellent. Had guest in town and after a week of hard tourist activities they begged for some spa relief! The price was good at $35 for 1 hour. Parking is provided if you ask! Be sure to validate as you leave and parking is $2. The rooms are comfy, nice atmosphere and music. I have fibromyalgia so massage is not always comfortable for me but Lucy was very gentle. Re booked for couples massage with my husband and we equally enjoyed that. $50 for an hour full body couple. Bargain. Great place will be making this a regular habit!
Exceptional service!! First time getting a massage and did not disappoint! The views were beautiful, and they were very professional, attentive, and very relaxing. Great atmosphere
Linda was amazing! Strong hands for a little woman! Felt like jelly after 😊❤️ perfect end to a long week!
Micole and Xindy were great. We got a couples massage from them and the 90 minutes went by quicker than expected. Highly recommend and will be back!
I went in for a full body massage, the massage was pretty good however, I didnt receive a foot massage unfortunately. Everything else was massaged & it felt great! Customer service was also nice!
Very nice massage and body scrub. The staff was very accomodating and had great customer service. I will come again next year
My massage therapist Miko did an excellent job. I felt much better and was in less pain than before. She was very kind and professional. It was a verybgood experience.
Linda was awesome and the massage was excellent. She listens and focuses on whatever you are asking. Highly recommend!
Great Deep Tissue and Hot Stone massage today by Kevin and YuYu! Visit here often and service, massages, views and people are always on point! Go ahead and pamper yourself! You deserve it!
I had an absolutely phenomenal experience Judy and Martina were great and attentive. And the view is amazing.
Tina was amazing and Kevin was great for my friend at our couple massage! 10/10 recommend.
I had Judy and she was amazing !!! I felt so much relief & so relaxed!!! They were very kind & provided excellent service
Tina did a wonderful job, thank you for a great massage. Excellent pressure and very thorough!
Xi Xi and Amandawere excellent, conscientious and thorough. I am not usually a big massage fan but this was wonderful
This place provides much better massages than your typical resorts at almost half the price. To anyone who is looking for a massage, I urge you to go local and encourage the local economy rather than the big corporations. I got a 30 minute foot massage and 30 minute foot skin removal here, and my wife got a 60 minute hot stone massage done and both were mind blowing. Our therapists were Allen and Mimi and they were very diligent. We had some language problem as both didn’t speak much english. But we used google translate to overcome that. Hands down I recommend this place. 5/5 stars for Allen and Mimi, you guys made our day. And also check out the view!!
Came here for our 2 year anniversary and let me tell you, it was one of the best whole body massages I’ve ever experienced. Enough pressure on all the muscle groups and enough time spent on them too, I felt so relaxed and even kept falling in and out of sleep snoring hahaha we even got to rinse off in the shower after. It was 10/10 service and it was a very beautiful and comfortable place. I highly recommend this place to anyone in the area looking for a massage! Come check them out, you won’t regret it!
I had such a good time at Sakura Spa! Its my second time going there now. Their deluxe package was such a good experience. It was my first time experiencing a hot stone massage and it was so relaxing. The masseuse always checked in with me and made sure that the temperature and the pressure was right. I would definitely recommend coming here :)
I went there with two girlfriends and we had our massages in the same room. The view is gorgeous, the massage was beyond perfect with right amount of pressure, everyone was so nice and kind. Heavenly. We will definitely be booking again soon. Highly recommend. Thank you so much Sakura team for taking such lovely care of us. We are so grateful. ♥️
Our experience here was good overall, although there were a few hiccups. We booked through Groupon and they gave us a little difficulty there. The language barrier was rough, but once we got past that it was a great experience for my husband and I. They were very attentive to us both and gave me a great prenatal massage.
I booked and paid for a full body massage and foot massage at this location online. When I arrived, no one spoke English and could help me get to the correct location. I arrived where the directions told me to go, but when I showed up, the massager made it seem like I wasn’t supposed to be there. Someone who appeared to be in charge eventually arrived and escorted me back down stairs where I received my foot massage. There, I overheard a man calmly explaining to an employee yelling at him in limited English about how she told him last time to bring cash tips instead of tipping by card. They went back and forth, and that made me squint my eye.Once my foot massage was complete, I was escorted to a room in the back for my full body massage. There I received a basic massage, but it got very strange when the female massager started whispering in my ear in limited English how handsome I was while rubbing on my thighs, giggling, and complimenting my tattoos & how soft my skin was. It felt as though she was flirting with me, and I felt very uncomfortable. She continued this throughout the massage.When I exited, I asked for the location of the restroom. I was escorted down the hall where I saw a room that looked like people - not customers, had been sleeping/living. I found that to be odd.Upon leaving the restroom, I went to pay with my debit card and was accosted by the massager, the woman that appeared to be in charge, and the foot massager. They all demanded cash only tips from me, holding out their hands, looking at my wallet, then looking at me as I attempted to swipe and pay. I left a tip via debit, but that was not good enough. She saw a bill on the outside of my wallet and continued badgering me. I regrettably gave into pressure and handed over an additional $10 bill and promptly left. NO, I will not be returning and I recommend caution at this location.
Worst massage I have ever hadFirst time I visited this place I had a Lomi Lomi massage with Xixi. It was excellent. Very professional and relaxing.After this positive experience I booked again the day after. The lady that offered me the second massage was as if she has trained only for a week. Very clumsy with her movements, not relaxing at all. Not exaggerating at all, it was the worst massage I have ever had.Since the service and quality of the massage was completely different from one day to the other I lreview negatively this place.
Yuyu massage was very relaxing and she was able to put me to sleep and I felt extremely relaxed when I woke up. Definitely coming back!
Amazing experience with Amanda. Can’t say enough. Went above and beyond
Emma was amazing. She had good pressure and the reflexology was very relaxing.
I and my wife had an amazing experience with Mimi and Mico for my first massage session. The 90-minute massage was incredibly relaxing and rejuvenating. What stood out the most was the passion and dedication Mimi and Mico put into their work. Their expertise and attentiveness made the entire experience truly exceptional. I left feeling completely refreshed and looking forward to my next visit. Highly recommend Mimi and Mico for anyone seeking a top-notch massage experience!
Tony was AMAZING for my body massage🤎🤎 He got all the spots and everything was amazing.
Tina was great! Had a 120 minute massage and enjoyed every minute of it
CiCi and Amanda are awesome!! I just had the most incredible massage experience! From the moment I walked in, the ambiance was so relaxing and soothing. The massage therapist was a true expert, skillfully working out all my tension and knots. The pressure was just right, and I felt like I was melting into the table with every stroke. The aromatic oils they used added to the serene atmosphere, and the soothing music in the background enhanced the overall experience. I left feeling rejuvenated, relaxed, and grateful for such a wonderful massage. I cant wait to book another session and experience that blissful sensation again!
Tina and Xixi massaged all of our worries away. Overlooking a breath taking view! Please do try.
Mico and Linda were incredible! Very hospitable, patient and thorough.
I had a great experience here! I was with Yuyu! She was very nice and did a great job with my service.The reserved parking spots may sometimes be full, but just call and you will be helped right away to get you a parking space! Its only 2 dollars in Sakura Spa reserved stalls, but 6 dollars in the guest spots.I arrived a bit late, but was still able to enjoy my full service. I did the Deluxe package and really enjoyed the massage and scrub! I even got hot stones which was really nice. There is also a shower, so if you want to rinse after service you can!
Very confusing and complicated place! I didnt get the massage and left. Be careful there are 3 massage places with different names under the one company! I dont understand it!
We book a massage for a honeymoon while we were in Hawaii. The booking process was really easy. There is garage parking available. We paid two dollars. Service was great. We booked a couples massage with Kevin and Amanda. They were both really great and caring. They made sure that we were satisfied with our level of pressure. Definitely recommend people to book here!
Had an amazing experience! The massage was very relaxing and the people there were so nice and inviting! Definitely recommend this place!
My husband and I both had massages today and it was very relaxing. The gals were so nice by letting us come in earlier than scheduled when we finished dinner early. Judy and Emma were our masseuses and while we did a couples massage I liked that they didnt talk to each other during the massage - though at one point they opened the door and was talking to a man outside (maybe another worker?) We left very sleepy and ready for bed which was the point of our 2 hour post dinner massage. I believe they only take cash for the remaining balance so keep that in mind as we didnt have enough and had to use their ATM that they have onsite.
Mico was great! I recommend to everyone. I’ll be back for sure.
Amanda was fantastic! I asked for deep and she did not disappoint.
Purchased the luxury massage with hot stones. $104 including a 20% tip. Mostly ok, but a few notes.This place appears to have another partner location under a different name, so the view of the city in many of the photos is the main spot on the 39th floor for couples. My massage was around the corner on the first floor in a separate location. There was no view, which was ok, but not the expectation.Separately, when I walked in the room, the business woman taking care of bookings had to clean up my room from the last massage. No big deal, but not the experience I expected from a place with 4.9 rating and 1,500+ reviews. I just sat and watched her clean up.Though the massage was mostly good, the stomach massaging part was strange.For the price, I’d consider coming back, but it’s not a spa experience or what most consider luxury.
XiXi and Amanda were amazing!! My wife and I got a couples massage here. Views are spectacular and the massage is top tier!
Linda was great! Took care of all my knots. I feel more energetic after our hike today!
This place is AWESOME!On vacation and went with my girls to get spur of the moment foot massages. This place was able to accommodate all 7 of us and they did not disappoint! The foot massage was so great that I not only fell asleep but after they were done my feet and legs felt rejuvenated. Will definitely be back before our vacation ends to get another massage. :)
Annie was amazing. Great massage place to go to !!
Amazing combination Lomi Lomi and Deep Tissue massage and Hawaiian Island Glow facial! Scheduling was easy. Facility was clean with a beautiful view. No robes or quiet room- this is not that kind of a place. But if you want a fabulous massage and/or facial- this is the place to go. Masseuse and Technician were professional and very good at their job. Both checked in throughout sessions to ensure I was satisfied with the massage pressure or inform me of next facial procedure. Foot massage during facial mask time was incredible. Everything was incredible!! Highly recommend!!
After receiving several massages in Hawaii from different locations, I have determined that this is the best place to receive foot rubs. I will always look to Sakura Foot Spa for the highest quality foot massages while in Honolulu. Their therapist take great care of you in front of an incredible view at an unbelievable price.
39th floor with amazing views of the mountains! Cici was incredible! She worked my glutes and hamstrings very well. Everyone at Sakura is super friendly and very professional. We will be back!
I chose one of their spa specials, a 90-minute massage with hot stone and a foot scrub. Heaven! Lisa was wonderful! It wasnt your typical massage, but Lisas great with deep tissue and loosened up all the knots. I went home happy and relaxed. Been here before and will definitely return.
Emma mimi both did fantastic job. Recommend
Very scammy! Prices are different in person than on webpg and hidden behind inability to speak English. Massage had no real technique, just rubbing oil on body. Never use again
Amanda gives the best massage and always gets the tension out from my bad shoulders and back.
Emma very good massage first time enjoyed very much recommend anyone new to go here and very good proces
It was amazing Linda did it very good! Love to visit again
I got a gift card and scheduled a body and neck massage. Kevin did such an excellent job! He was very professional and checked in throughout the massage to make sure I was comfortable. Highly recommend!
Did a couples massage deep tissue for 2 hours with a same day appointment. The massage was great and relaxing. The person was able to apply just the right amount of pressure.One negative is that they dont have air conditioning and only had a fan, so the room was on the slightly warmer side. When asked to turn the AC up, they just increasing the fan speed which makes it louder.Another thing is that we slightly felt like it was a bait and switch. All the room pictures on Google have a nice view.. We had received instructions through text on how to park and get to their 39th floor, but there was someone who met up with us after we parked and guided us to their 1st floor location instead. They said that the 39th floor was overbooked. Apparently when you make an appointment, you have to specify that you want to only be on the 39th floor or else you may be bumped to the 1st floor with no view.Objectively speaking, they price and quality of the massage would have been 5 stars, but the expectation of being in a room on a high floor and the disappointment of being ushered to the bottom floor with no real AC is enough for me to dock the experience down one star.
Sakura was a hidden gem. Cindy provided the most wonderful acupressure massage. The hot stones added an extra piece of relaxation. She really took her time and focused on each area of the body. The hour massage felt more like 2 hours. I loved every minute. Would highly recommend. Definitely will be returning.
Amazing!! Very unique service. 10/10 recommend. This is the spot to go to to make your stay more enjoyable. Everyone is super nice and welcoming!
Highly recommend stopping by to see Lisa or Mico - both are incredible!
Great experience! I went with my wife and the ladies did an amazing job, good pressure and they adjusted to our specified comfort level. Price was great and location is not to far from Waikiki Beach. Would definitely recommend!
They have a great view of the city. Other than that, the massage was horrible. We did a 2 hour couples massage, I believe it was the honeymoon package we bought. The oil they used felt like vegetable oil and they used so much it was like they were going to slip and slide on me. The actual massage was elbows and arms digging in to me and my bones. I definitely dont think the workers here are massage school trained or certified massage therapists. It was like a rub down my partner couldve given me and wouldve cost $400 less. I honestly dont know how this place has all these 5 star reviews. Im extremely disappointed, I was really looking forward to a good massage while visiting.
Yuyu and Kevin were excellent! We highly enjoyed our 90 minute couples massage, it was extremely thorough and relaxing. Well definitely be coming back.
I scheduled a deep tissue massage on the same day and they were very accommodating and responsive. I recommend this place to anyone in Honolulu. The massage was with Micro and it was awesome. She is strong and very skilled. The stretching was excellent as well. Enjoy!
I felt like the entire time they were just trying to grab my skin instead of massaging my muscles. The process wasn’t pleasant and I didn’t feel relaxed afterwardsI went here like 2 years ago and my friend and I were asked to leave a review in front of them. Now I found the previous and decided to write something true about this place.
My girlfriend and I went for a 90 minute couples massage at Sakura during our vacation. We got out of there floating on clouds. Mico and Cindy were amazing!Highly recommend!!!
Best place to get my feet scraped and massaged. Would go here once a week if I could. Great customer service and very responsive. Also the place is beautiful.
Kev was a great masseuse had a great time definitely recommend
Amanda and Tila did a wonderful job with the couples Massage.
All good reviews are a scam. The place is outdated and has a funky smell. The massage is unprofessional; masseuses dont even have uniforms (it is unsanitary to give a massage in clothing you wear around everywhere). I agree with all the 1-star reviews.
Best massage in the Wakiki area. I had Mico as my massage therapist and she was amazing!! My friend xixi and she was also very good. I highly recommend this place. It was clean and amazing views of the city in the massage room.
Very warm and welcoming.I have been in so much pain lately because of work and Judy helped relieve a lot of the pain I have been feeling in my upper body. It’s been a while since I’ve gotten a massage and I’ll definitely be back again!! Thank you so much Judy :)
Vivian was amazing! So sweet, kind and attentive! I appreciate that she always checked to make sure the pressure was great and that I was comfortable! One of the better massages that I have had in a while!! Thank you Vivian!!
Nana did an incredible job with the foot scrub and dead skin removal!!! Came in with very rough feet and was blown away by how baby soft it was afterwards. Highly recommend if you struggle with rough feet/calluses. She took the time to make sure your entire feet was baby soft. It’s very difficult to find this kind of service anywhere else! Definitely ask for Nana! She is amazing!
I wouldn’t recommend this. I got honeymoon package. On website it shows very luxury packages. I am sorry if u are looking for luxury feel and interior you are not getting that. I was shocked when they told me they don’t have AC. So hot stone massage without AC. And all I could smell is sea food. And I had to request 2 table fan, those were noisy. I paid $400.00 including tips. Also I caught that lady 3 times sleeping while she was giving me foot massage. Please go somewhere else if u looking for luxury massage.
Kevin and emma gave us a great couples massage. Very comfortable and relaxing environment. Will come again and recommend.
Called same day and they were accommodating for a couples massage. The only 2 things I didn’t like was that the room was very warm, I was sweaty. It was also hard to understand/communicate with the people massaging us but they were nice. Prices are very reasonable.
My husband and I got the mini honeymoon package and we both really enjoyed it. Cici and Mico did a wonderful job and made our very first massage experience a good one. The hot stones were especially nice. We both feel nice and relaxed now. Thank you ladies!
Had an excellent massage experience. Right from getting an appointment online, parking assistance and getting to the spa everything had been smooth and transparent. Cindy was my masseuse and she did an amazing job . I wasnt forced to tip more as it normally happens in some of the spa centers. The massage room was kind of bright and could be covered with curtains just to give more better experience.
All the reviews are right! Andy and Mimi are both amazing massage therapist! They have both strong hands and very technical. They also did some stretches that were exactly what I needed. Also the view from the room was amazing especially after sunset. They do accept a credit card that was a plus! Manager was super nice and funny!
Been working my usual marketing and graphic design job + property management and maintenance for the past year. I don’t really have any time off for the most part. Then I threw out my back. My former massage place moved to Kapolei, so I found Sakura Massage & Spa. For about $20 more than my old place they do 2 hours of massage instead of 90 mins, hot stones and sugar body scrub. Plus nicer ambiance and better parking. The only thing I wish they do is step on my back and roll me into a pretzel. 🥨😆🖤
Amy and Judy were amazing. We had a last-minute walk-in couples massage. They knew exactly where our sore muscles were. They were strong and very skilled. I’ve had massages before but not like this. These women were very skilled and talented. This was one of the best massages I’ve ever had. I’m only in Oahu for a week but we plan to go back to them as much as we can. The price is amazing too! Definitely recommend to everyone.
I had Mico and she was great! We came here for a couples 60 min massage. It was easily the best massage I’ve ever received! Great pressure by and will definitely come back on our next trip to Hawaii.
Lisa did a wonderful job with my spa package!
90 minute deep tissue massage. Bit long, but this is my experience. Some things to note about me: Im in the military, I run long distance 4x a week, Im heavy chested, and Im socially anxious. Major back pain basically.Confirmation/Parking: I received a text with directions on where to park/go (helpful because Im a visual person). I also received a confirmation call, but it was hard to understand so I just said okay and that was that. The parking garage was a little difficult to navigate, but once you find the elevators its very easy to find the suite from there. Parking does cost $3 and its cash only. There is an ATM in the lobby if you forget. Make sure you bring the ticket with you up to suite, theyll need to stamp it.Arrival: Once I made my way up to the suit, I was greeted by Ms. Vivian and Ms. Lisa who were both very nice. Ms. Vivian is the best person to speak to if you struggle with the language barrier. The place was clean and well organized with a calm atmosphere. I was pretty quickly taken to a room and provided with a basket to put my clothes/purse into.The Massage: Ms. Lisa was my masseuse and she was very patient with me. The view is gorgeous and the room was small and clean. I laid down on the table and she brought me a chest pillow to use as well, which I thought was very nice. I forgot a hair tie so she put my hair up for me and then covered my body in a sheet. She asked the pressure I preferred and then got to work. I dont like being touched, so I enjoyed that she used a sheet to loosen up my body before using oil. If a part of my body wasnt being massaged, it was kept under the sheet. Whether she did it intentionally or not, I really appreciated the attention she paid to my neck, shoulders, and back because I carry a lot of tension there. During the more painful parts she could feel me tense up and would stop to ask if I was okay. I also appreciated that I was wiped down with a warm cloth to remove the excess oil.Departure: When the Massage was done, I was left in the room to change/gather my things. Payment can be made using either cash or card. They do have a bathroom if you need and it was easy to make my way back to the car.Critiques: The language barrier was difficult for me because of my social anxiety. I felt bad that I couldnt really understand the confirmation call or Ms. LIsa. I also didnt expect for my hair/scalp to be touched. I wouldve appreciated the option or having her hands washed before touching my hair, but it was still pleasant (make sure you bring a brush). Lastly, there was an odd smell that I didnt like, but I have a sensitive nose.Overall, I would give this experience 4.5 stars. The location isnt terribly hard to find, the prices are actually great considering some other prices Ive seen, the massage itself was effective, and the staff were very friendly. I definitely recommend coming here.
My mom and I just had 90 minute messages at Sakura Massage and Spa. We arrived to our appointment early but was immediately greeted and taken to our room. Emma and Lee-Lee were amazing! I highly recommend
My daughter and I had a foot massage by Mimi and Mico end it was heavenly. We are regulars at the spa and have never been disappointed. We have had foot scrubs and foot massages. Our massages today were amazing.Massage pressure was strong and on point. Atmosphere was relaxing and peaceful. Service was extraordinary, friendly and professional. This is my go to for all of my pampering needsPrice was also on point
Absolutely phenomenal hot stone massage, foot scrub, and facial. I was able to call when the business opened and book for three people. I got a text confirming my appointment and providing detailed instructions to find the suite. Massage began promptly. I was asked several times about the pressure and if everything was okay. Excellent customer service!
Mico was amazing! She is very kind and of course gave me very nice massage 😊The night view was beautiful too! I’ll definitely come back!
Amazing experience! Judy was very attentive to my needs. She checked on me multiple times. The sugar body scrub was so relaxing and left my skin very soft. They allowed us to shower afterwards to get the sugar scrub off. Great place!
Sakura was everything! This was my first massage and I am so so glad we came here. Cindy was rough and gentle at the same time and the whole experience was really relaxing. 10/10 recommend.
Amazing massage experience! My friend and I got the 60 min full body. It’s on the 39th floor of the building , the room is a really great view. Mimi & Cindy are great masseuses, highly recommend!
Tony was excellent . All of the tension came out!
Overall a great experience. Buyer beware that a 120 min massage (which is what I requested) is only possible with 2 therapists for 1 hour! I was not aware of this until I showed up and the language barrier gave me the impression that I would have 1 therapist for one hour and then another would come in for the remaining hour. This was not the case. I’ve never had 2 therapists work on me at the same time and they were very good! I was just hoping for a 120 minute massage and I ended up with a 60. Different, but same, same I guess. :) Would have appreciated knowing this before I booked a deposit. It’s also on the 39th floor of the building. Google address says 30th floor. Just a heads up.
Miko and kevin were great. 5/5
It’s my first time doing massage and very nice experience! Everyone here is super nice and considerate. I worked with Mimi, she is very proficient and powerful. I felt kinda stiff after work out that day, and she gave me a really good stretch. Definitely will come again next time in Hawaii.
Vivian and Cindy gave my partner and me an amazing couples massage! They decorated the room beautifully and were very attentive throughout the service. Definitely recommend :)
My wife and I have had a few massages, some good and some great. This one was below average. Its not pretty, its in an old highrise building that does have a good view of the city but the accommodations are a little lack luster. The two ladies that did ours did some stretches on one side but didnt do them on the other. My wifes scalp was rubbed raw in some parts. Seemed a bit rushed at some points. At the end of the massage they want you to scan a QR code to rate them on google. Thats fine but then they linger and look at you until you start filling it out. Now I know why this has 1500 reviews. When paying, they were aggressive about asking for a tip. We knew well enough to leave a tip, no need to remind us.
Amada was awesome! Best massage ever!
We did a couple’s 90 min massage and it was wonderful!! Great value too!! Highly suggest going especially if your on vacation!! I had Emma and hubs had Mimi. Ask for them!!
I had a 2 hour massage with Vivian on 7/14/22 at Sakura Massage. It was the best back massage I ever had. Vivian was so experienced, she knew exactly what to do and how to do it. She made sure I was comfortable throughout and that I approved of the pressure. I especially enjoyed the warm oil, the hot stones, the foot scrub, the relaxed atmosphere, and the views! Ah, the views are amazing. Located in Waikiki, its especially handy for tourists or anyone who wants a quality and affordable massage. Be sure to ask for VIVIAN. You wont regret it or forget it.
Really good massage! They were really able to go in there and relieve my sore muscles.
Yuyu and Mico were outstanding. My husband and I got the 2 hour honeymoon massage and it was amazing. They were so very kind and it was the best massage we have ever had. We will definitely be back! You should add this to your list when visiting.
Amanda, Mico & Vivian treated me, my Mum and Sis to a great massage. The atmosphere was relaxing and they hit all the spots for a relaxing full body. I live here and my fam was visiting so it was lovely
Got foot massage and hot stone, Xixi was great!!
Lisa and Vivian were amazing 😻 I had so many massages but this one tops them all. The details and the treatment in addition to the amazing view provided the best experience for a couple massage. Thank you so much 💕
My husband reserved a couples massage. The parking was easy, finding the suite was easy. Service was great! My husband is a very picky client but loved their service. We both fell asleep because the massage was so amazing. The pressure and technique was great.
This was a very high class and pleasurable experience, I had Vivian she was very kind and professional. The whole experience was professional and relaxing. I received a full body message with hot stones and a bonus foot message. I highly recommend if you are in Honolulu!!!
This place was incredible. Super relaxing. And 90 minutes sure do fly by. We were taken in super quickly. And their service was wonderful. Ask for Nicole!! She knows what she’s doing.
Booked a couples massage as on Honeymoon and turned up to a dingy apartment in a high rise. Tacky decor. Massage was ok. But despite paying alot of money for the massage and a modest tip, they grabbed us and demanded 20% for each masseuse! We only had a few extra dollars on us and after explaining thats all we had, they let us go. They dont speak English which made it very hard to communicate. Would not recommend. Pay a bit more and go to a better place.
Made a reservation 3 hours prior and was kindly notified on how to get there. Judiy was my masseuse today and did a very good job of making sure I was comfortable. Fair prices and couples’ deals, definitely be coming back.
These ladies were great! Me and my two friends went to get massages, our masseuses were Lilly, Anna, and Judy. All three did a great job! They were very nice and professional and knew what they were doing. Very sweet and made sure we were comfortable the whole time. I felt super relaxed and the massage was a wonderful experience. Highly recommend! 多谢您们!
Kevin and Amanda were amazing! Thank you!
Mimi did a very good job. Great customer service. Feel very refresh. Walking out like a new person. Coco also is amazing. Nana is very friendly and so kind. Thank you guys. You made my experience amazing.
Wonderful experience. My wife and I are visiting for our honeymoon and we’re under the care of Cindi and Mimi. They were both very attentive and knew exactly what they were doing. Highly recommended and Will definitely return during our next visit
One of the best massages I have had in a long time! What a wonderful experience! My husband and I came in for our birthday and got a couples massage with hot stone! Lucy was amazing!! So strong! My husband was massaged by Mimi and loved it!!! We will definitely be back! 💙🤙🏼🌺
Mico is very professional and always provides what you ask for 😊 will be back!
Fantastic place to let go & allow someone to pamper you like a true queen. It’s my birthday and the best way to start my day & I tell you ever part of the session was an oasis. I feel amazing & brand new. They are all sweet & kind & do an extraordinary work. Will definitely do it again. And parking was free couldn’t have ask for more. Customer service was there top priority & it showed. Feel nice to be surrounded by beautiful people.
My husband and I got a couples massage here on our vacation. We had Judy and Mimi as our masseuses and it was a great experience! Place was very bright and clean and had a great view!
GREAT EXPERIENCE ! My boyfriend & I had found this place last minute & it was worth every penny. We had Cindy & Lisa they went over and beyond during our service. We received full body massages with foot massages as well!
One of the best massages I’ve had in a long time! Amanda was great and applied the right pressure and found all the places that needed extra care… highly recommend trying this place out!!
Thank you so much Cindy for the amazing massage! My wife booked us a last minute couples massage session and they were glad to take us in. They were so helpful and very nice. The facility was very clean and zen. They also helped us find the place and where to park. Thank you again for the wonderful experience! Definitely will be back and will recommend to everyone 😊
I came here to relax my muscles due to frequent hiking. Its a rainy day, many customers came so that no extra space is available for me. One of their employees suggested me going to the first floor to do the massage, she explained that the massage shop on the first floor is also Sakura Massage. Later I found that was not true, the one on the first floor is Rainbow Spa. I would say I enjoyed the Massage in Rainbow Spa & Massage. However, I choose Sakura Massage because I trust the good reviews on Google Map, but the employee lied to my face to lure me to do the massage in another shop, its disappointing.
Great service ! Clean facility. Very accommodating staff. Most importantly good ambiance and Reasonable price. My husband and I stoped by after intense hikes from big island. Booking was easy and staff was very flexible. Before appointment, someone called for reminders and in case we need parking . Our appointment was at 7. We got the room with back side of beach which is pretty cool. On 39floor. I mean. Look! Our massage and body scrub was amazing. They definite have the technique right! Bathroom was clean. Would love to come back again.
To be honest, I would find somewhere else. Not sure how this is rated so highly- as some people have mentioned in their reviews it might be fake or bought reviews. My friend and I had a weird experience here. The my swapped my friend’s masseuse three times in a span of an hour and one of them had no idea how to do anything in terms of massages. FYI They don’t speak a word of English here and will use google translate to communicate with you, which is obviously a big issue if you don’t speak mandarin.
I had such a great experience. We did the couples massage and had Xindy and Mimi as our masseurs and we had really great massages as well and then doing stretches. 10/10 experience, if we were from Hawaii, this would be our go-to spots. Super refreshing and amazing.
We came in on our anniversary. It was a surprise by my husband because Im self conscious.and do t usually like people touching me. Cindy was AMAZING! She was not only friendly and professional, she was observant of my bodys reaction to the pressure! Other places, I almost passed out because it was too hard. But CINDY, shes heavensent! My body thanks her. We are definitely coming back!!!
Judy and Cindy were our masseuses. They did a wonderful job, exceptional. I think it was the best massage we have had in a long time. We shall return. Highly recommended. Exceptional.
Awesome couples massage with Mimi and Cindy. Definitely recommend Sakura Massage to anyone visiting the area. Therapist were very attentive and made you feel comfortable. Awesome view as well.
Judy and Emma provided a fabulous massage for me and my sister who are on vacation in Waikiki. The setting is really neat, in a high-rise buildin with beautiful view. The set-up of rooms was just like the photo. I will for sure return here in tge future. Thank you Judy and Emma!!!
My experience here was a train wreck from beginning to end that ultimately caused more stress than it relieved.First, I was called 15 minutes before my appointment asking if I could take a time slot half an hour after my scheduled time. I was already nearly at the building due to the late notice so I declined, but it gave me the impression that I was inconveniencing them. Also, upon arriving at the parking structure, I was not given a parking card as the spa’s website said I would. This comes into play later.Arriving at the 39th floor, I entered their “lobby” area where there was nobody to greet me. After a few minutes of waiting, a woman comes out, gives me a confused look, and asks if I have an appointment. After giving my name and phone number, she checks the list and double, then triple checks with me that I’m not half an hour early for my appointment. Seems that the phone call I got earlier wasn’t a request.No matter, I was given some emergency accommodations. I was whisked away back down the elevators to another, dingier looking establishment on the first floor. It goes without saying that I did not get the 39th floor views that their website and confirmation text messages promised. Next, I was immediately confronted by the masseuse about where I parked. I was not given their parking card so I couldn’t show that, but I had parked in one of the guest stalls as the attendant told me too. However I was unable to get this point across as there was a large language barrier and neither my masseuse nor some of the other masseuses that she called in to help with this spoke English very well. Eventually, they took my word for it that my parking was taken care of.Finally, we get to the actual massage, but it was far from relaxing. The massage was standard, if a bit mediocre…I’ve had better massages from other places within a few blocks of this building. I was wearing a mask as a precaution, which other places are fine with. However, a few minutes into my massage my masseuse said, “no mask, you can’t breath” and literally ripped the mask from my face. This was shocking, to say the least. Also, the door opened and closed at least 4 times over the course of the massage. I have no idea what was happening but it was very uncomfortable.After that experience, it was time to pay. The masseuse held the card reader and said that they would input the tip amount rather than letting me do it myself. After naming the amount, the masseuse repeatedly “misheard” me and tried to get me to accept them punching in a tip far higher than what I said. Eventually they relented, but I later found out they charged tax on the tip amount which is not right.Overall, this place gave me a miserable massage experience that I’m not keen on repeating. There’s no way that all of these high reviews are genuine and not fake or bought. Either that or these people have not had massages elsewhere and they think this is how it’s supposed to be.
Vivian was outstanding! She was so sweet and did such a wonderful job! I cannot recommend this place enough! I’ll definitely be back!
Kevn and lib da fid a great job!