The fact that I had to wait for Tyler to have a conversation while trying to ring someone up is crazy. I got tired of waiting and asked Tyler if he can speed up the process his customer told me pretty much to shut up and wait 🤣🤣🤣 and of course Tyler said nothing and thought he was right and said he’s not going to stop talking to someone because someone walks in to spend money 🤣🤣 big joke I WILL NEVER SPEND ANOTHER DOLLAR THERE AND I WILL SPREAD THE WORD. There’s no more common decency anymore . The man wanted to fight me because I asked Tyler if he can speed it up 🤦🏿♂️.
Called to ask to speak with the owner, a simple “they’re busy” or “they aren’t here” would have been fine. But I was just immediately hung up on as soon as I finished my question to the person over the phone..
This place is fabulous. A friend turned me on to this place.I’ve been going next door for a while.. but after I went to Kc smokes. I’m there faithfully, nice tax bracket and punch cards. Good strands. Even have a gram section👍🏽.It’s affordable
Excellent product but I cant get through the door. They were closed at 9:15
I work down the street and Im always going here for pre rolls.... Love you guys
Best shop in Westport open from 9 Am-10 Pm best part there open 365 days all year Tyler and Chris are very helpful they always go above and beyond to answer whatever questions I may have to the best of their knowledgethey also have the best Cannabis and the best Kratom in Kansas City Mo but that’s just my personal opinion lol
Best prices on flower and edibles. The new moon rocks they have in are INSANE! never going to a overpriced dispensary again. Chris is wonderful too, really kind/cute/helpful.
I’ve been coming here for 8 months now and the prices and quality of their products are unbelievable! Customer service is 5 stars all day everyday!! Especially Chris! Very kind, knowledgeable, and eager to help!! This place is a must
Tyler was very professional and knowledgeable, 5 out 5 would repeat business!
Ill give it a 10! Felt like I was walking into the one at home. Out of stater looking for a vape and info on other products to help with health and well being.Helpful and great small business! Keep up the hard work!
Lady inside told me they get the flower they sell from Oklahoma.. How is this even legal? When bringing it up to the shaky manager, he got upset and security had to escort me out.. All of this started when I asked if they had an industry discount. Seems to be a shady store front.
More than happy with my experience here. I went on my birthday and was given a handful of gummies!! Super nice place and their selection of everything was awesome!
The lady that helped me was so awesome, great customer service, and I enjoyed what I purchased, and will be returning
Incredible spot! Chris and his wife are both always so helpful and they carry some of my favorite products. Swing by and check them out! Preferred customer or not, expect a discount here and there!
Visited for the first time on Friday, December 28th and worked with Christian (hope Im spelling his name correctly). What an awesome young man. I had so many questions about Kratom and what product to use for each issue Im having. He was extremely knowledgeable and friendly. Sometimes people make you feel ignorant when you ask so many questions but not Christian. He was patient and gave me some great advice and encouragement. I will come back later with a review of the Kratom I purchased. I can say right now that the price was more than reasonable. The greatest asset to any business is the customer service the employees provide. KC SmokZ knocks it out of the park. I will be a return customer ... no doubt about it!! Thanks again, Christian!!
I got charged an extra 25 on my credit card. I didnt get a receipt and felt kind of funny. I just called my cc company and they said I had a balance of 65 for 40 dollars worth of stuff. They just lost a good customer!
Poor customer service. Guy with the black hoodie and nose piercing was very disrespectful. . He will most likely say something different and try to demean or condescend me somehow. Will not be coming back. Theres a better shop across the street.Edit: Management has reached out with a sincere solution. It is much appreciated.
This is My favorite smoke shop in Kansas City. The best quality kratom and most affordable in town. Great selection of delta 8 and delta 10. Employees offer customer rewards and discounts to repeat customers. Competitive pricing and a great selection of products. Always new product popping in. Kc smokz is my One stop Spot. You will see me again.
Nicest people you can ever imagine dealing with!!! always have my kr8tm in stock, very professional.. I highly recommend KC smokz if youve never been there., I highly recommend going and checking them out!! you will not be disappointed 💪💥💯
I just came into town and Chris was very helpful, awesome guy. I appreciate the service.
Best place to buy smokes. The best quality kratom and most affordable in town. Great selection of delta 8 and delta 10.
Helpful staff - answered all of my questions satisfactorily and gave me a bundle discount.
Brian went above and beyond to thoroughly show me all the flavors/brands for the level of nicotine I wanted. You guys are one of the only stores in this area of Broadway that carries over 6mg. Brian was also friendly during another previous visit. Ill be back soon
I went in Saturday desperately in need of a new coil. It was my first time in the store. Davids service was excellent! Also, he is very knowledgeable on which E-liquids should and should not be used, which is so important to me.I have been sold my share of nauseating junk from various retailers in the past and I will not go back to them! As long as I am vaping, I will get my product from KC Smokz. Thanks, David!
The people that work at KC SmokZ are not only exceptionally knowledgeable on every single product they sell, but they provide customer service above and beyond any other head shop in the Kansas City area. The staff is very personable and are there to consult you and make sure you are buying the right product that’s fits your wants and needs. I won’t go anywhere else for any glass pieces or vapes, as they are cheaper and better quality than their neighbor competitors on broadway.
Love this place! Christian always helps me and is so nice and informative. This place has the best customer service and prices in town! Highly recommend
Tyler was super helpful and friendly, definitely recommend coming here!
My mom came in looking for alternatives to cigarettes in order to aide her in stopping smoking. The rep was super friendly and helpful! I LOVED all of the memes in store and ants in the eyes Johnson greeting me before i even walked in was hilarious! Will be back again!!!
This store is the bees knees! Great customer service, who are knowledgeable about their products! Go here first before other head shops!!
Best price on real cannabis around!
They were amazing!!! They even gave my little three year old a remote control car so he leaves with toys and I leave with juice and they help me fix my smoke alien!!! will come back again!!!
We had a very good experience here at KC smokz, David gave us a nice walk thru of his store to see his items. Great prices and I will most definitely return.
David was so awesome. He was so courteous & helpful to us helpless ladies. He was also very knowledgeable. Will be back!
Went in for some supplements but was blown away at the unique selection and went on a shopping spree!!! Truly exceptional service. Thomas went above and beyond to help me out. Definitely check this place out!!!
Always a pleasure!
There were several reasons why this was a negative experience:- Its overpriced, I purchased a Juul for around $55 for a Juul starter kit when it can be found at Quick Trip for $35 (I did not know this at the time)- Immediately after I purchased the Juul I noticed it wouldnt hold the pod correctly, so I always had to push the pod down to hit it.- The pod kit it came with included a pod that was broken so the first time I hit it, it leaked and got into my mouth and that was disgusting.- I understand why they dont allow returns, but not even exchanges? Its not my fault I got a damaged/broken kit.I will not be returning here for any of my smoking-related needs.
This place is awesome! Its big and open with a huge selection of pipes. They have the best prices in town by a landslide and the staff is super helpful and honest.
Of all the places that Ive gotten Kratom in town they have by far the best quality. Always great service and prices.
I went in there to buy Some Kratom last weekend , I tried their stuff and it was good I liked it.so since I started liking it I thought about getting a kilo from them and they charge $300 for a kilo that’s ridiculous.you can get a kilo for half price around town and they did not even lower their price down for me.so I would recommend going other places then coming here and the service was rude and are possibly racist.
Great experience, the employee, Dave, was very patient and helpful! Best deals in KC for sure.
Very helpful staff, bought many things here and theyre always willing to help you answer any questions
The selection is great and the staff is super friendly, helpful and knowledgeable. I recommend this shop to all the folks I know.
It has the best collection of vapes,kratom and delta 8 products.They have also good customer service and offer discounts for recurring customers.
Best customer service and very knowledgeable of their products! Thank you, Roque!
Loved this place from the minute I walked in. Great selection and prices, Im definitely coming back.
Wide selection and decent prices for in-store shopping. Friendly and helpful staff. Thomas helped me find something in my price range!
The owner is amazing and Chris is so nice and knowledgeable! If you are looking for a smoke shop, look no further! Best in KC!!
Phenomenal assistance from Christian. Always very knowledgeable on products. Been a great help to us!
Been shopping here for years for kratom…top notch service…always open always fair always quality product….thanks dudes
Great selection, very helpful service. I would definitely recommend this place.
Best Kratom at the best prices in the entire city! The staff is very knowledgeable.
Awesome shop and staff with a great selection! Harry was great! Will be coming back again!
Very nice and helpful employees. Great selection and fair prices
I only go to this place where I know that Im going to get what I need and treated with respect. The main guy is the man who knows his stuff. Thanks guys.
David was amazing helping me pick out the perfect item for my boyfriend!
Great people, they treat customers like Rockstars.I had an issue with a product and they went above and beyond to make it right!
Love all the pieces here theyre lovely and have good things to sell. Really good place to come for deal and good glass pieces
My go-to smoke shop. Everyone in there is always so nice and Brian was very helpful :^)
David and JC were great to work with. Great knowledge and very helpful with our new vape purchase.
Awesome family friendly shop. Roque is an awesome guy and will help with anything you need.
David and JC did what they were able to help me when I came in with a broken ehookah that broke after less than a month of me having it. They rock!!!
Best smoke shop in Kansas city! They have the most affordable glass and anything else you may need in a smoke shop!
David was awesome with his help and pricing. .. my new favorite smoke shop! !
Great place! Staff really wants to help you. Solid selection.
Great place by far the cheapest place in the area! David is friendly and very knowledgeable
Nice shop with huge varieties, Best prices in the city and very nice & friendly staff
Had a great experience here. Staff was very helpful and fast.
Great place very knowledgeable and friendly cheers KC SmokZ love this place!! Cuzzofurious lead singer for GRAPPLE THE SUN 🌞
Good place to go and they help with any questions and take care of there customers....
A huge store with a lot of selection !!!! a short walk from west port, best prices i have seen in KC area
One of the best selections in KC, staff or nice & very helpful.
EXCELLENT customer service. David was very helpful great prices and selection on pipes.
Pretty chill place, good deals, & shop keeper really helpful :)
Great experience. David showed me what I asked for and was very professional.
Awesome place, Amazing prices and friendly staff!
David was great at helping me find a piece in my price range
Great store good prices and friendly staff.
Great shop, friendly staff, very informative. Will be back!
Very knowledgeable and great discounts. Very friendly and answered all my questions!
First time in here, had good service by David. Will be back again
David helped me out was great experience. Shot at this place!
This place is very friendly and has a wide verity of items, gonna come back here every time
Awesome really good deals best shop in town
Fun and relaxing! Very helpful and very satisfied! Makes great deals!
Great prices Dude working there knows what hes talking about.
A bit pricey, but they had a nice variety.
Thomas was great helping me. Lots of good options to pick from!
Awesome selection, cheapest kratom in town. Guys are real cool
This place is amazing and the works helped me with everything I needed!!!
David helped put alot. All around wonderful store
U only respond to positive post.I get a one star by rhe owner.
I get my kratom there its excellent quality and the service is awesome!!!
David was very helpful and accommodating made the purchase easy
Good customer service, great prices!
18mm banger nail cracked immediately as soon as heat touched it ,same day purchase.
Lowest prices in town great customer service
Great shop, great selection, friendly vibes, and great staff!!
Harry did a good job on my hooka pen. Give him a raise. Smoke clouds
Cool friendly staff and good selection
Great place, friendly service, highly recommend!
Hands down best spot in town.
It says they’re open on Google I drove 45 minutes to find out they are closed. Please update your Google posting.
Great selection, good prices, and great staff
Love this place, they always have what I’m looking for!
Fabulous experience and nice guy! Thanks David!
Alishia she has helped us twice and was verry helpful
Holly and Sherman are great. Very great Intel
Ok spot
Great stock, hilarious staff.
It was pricy but nice workers
Best place in the whole kc area best prices
Cant beat some good barbecue Kansas City Kansas 66103
Great time nventory and brie was super helpful
Great spot. Fire customer service.
Great place, great staff, great merchandise.
Nice place, cashier was pleasant.ask for harry!!!!
Thank you Dave! You were very helpful
Very friendly, great prices
Great experience , great deals !
Got what I needed right away, no hassle
Awesomely experience . Jake was amazing
Great staff, very helpful
Cheap prices for Vapes compared to other shops!
Great place and very helpful
Alisha was very helpful and patience
Awsome. Im in!
Great prices on grinders!
Quick and Friendly service.
Polite informative and courteous!
Once again they killing it!!!
10% off!
Friendly service!
Amazing shop!!!
Great service
Awesome shop