A1 Massage

I paid $100 for a 90 minute massage and tipped her $20 just because im in the service industry and we work for tips. It was only 60 minutes that she gave me and it was very weak at best. No pressure at all. All she did was glide her arm up and down. She spent about 10 seconds on each foot and maybe 1 minute on my head. I left there still in much need of a massage so I went over to katy mills and got another massage. I personally wouldnt go back to A1 and wouldnt recommend.

I agree with Iresha. I walked in the lady seemed very nice at first. Charged me first which is fine. I pay 50 dollars for the service. Terrible massage. Only rubbed lotion. Then as I walked out had the nerve to ask me for a tip but was so demanding of it. I told her, I payed you 50 for the service I wanted. She then said the 50 is for my boss and not for me, I need tip. She was so demanding of tip. Iresha the other customer is right. Yea pull up your camera and see they are demanding of tips. We are not required to tip when we’re already paying for a service. If she’s working for only tips maybe she needs to get another job. Horrible experience.

A1 massage was great. I was greeted the moment I arrived by my therapist Ms. Ella who explained the charges and could not have been more friendly.The waiting area was small, but very welcoming, spotless and friendly.Massage room was warm and set up to make you feel comfortable and relaxed. Ms. Ella provided a wonderful experience and I felt great afterwards. Very professional applying just the right pressure throughout my session.When booking on line management responded in a timely and concise manner and were very polite and accommodating5 Stars highly recommended!

My wife and I really Love this place. We have come here twice now for a couples massage, we also added cupping which was great! The staff hear is very attentive to our comfort and incredibly skilled. The facility is very clean and has a relaxing vibe. We are looking forward to many more experience with A1 Massage.

I LOVE A1 Massage! I’ve been coming here for a Swedish massage every few weeks for over a year now. Every massage therapist here is friendly and personable even though I haven’t had the pleasure of booking with them. I would encourage anyone considering booking an appointment here to go ahead and take the plunge because you will not leave disappointed.

Found this place when I moved to Katy last year and always have a fabulous experience, regardless of the masseuse! Very affordable for an hour massage, have done both the full body and combo ( half foot/ half body) and enjoy both the pressure and methods they use. They have definitely secured my future business 👍🏽

My wife and I drive about an hour to get here. We been coming here from about a year and they dont disappoint.I highly recommend them.

Always asking to pay 1st which is ok I have no problem with that. But asking for tip before even started service I mean are you serious..😡

So we stopped by to get a couples massage. Soon as we walked in and asked for massage, she made us pay upfront and never made anyone else pay. We we’re both African Americans…. Ok so we were getting our massage, my lady kept stopping on me to see who kept walking in . no way we should of finished our massages at the same time because she kept stopping on me! Then had the nerve to ask me for a TIP! Lady are you crazy! I’m never coming back. They were very racist smh!

Went to A1 Massage on September 1, 2023. Called by phone to get a quote for 2-hour massage and was quoted $140 for a deep tissue massage. Sounded good to me, so I came in for an appointment at 3:00. Upon arrival, I was asked to pay for my massage up front. I asked why when the service had not been performed yet. I was told by the therapist that the boss was not in for the day and they demand for customers to pay up front. I didn’t like the idea really but I decided to go on with it anyway. She asked how I would be paying. I asked if she takes credit card and she says and asks for my card. When I get the receipt, I came to find I was charged 3.25% to use my credit card? I inquired about the charge and she points to a small sign next to next to the desk that does inform they will charge this fee but I wonder why I was not informed ahead of time before asking for my card? I could have easily went to the bank to get cash instead…so I requested a refund so I could go get cash. She did not want me to leave to get cash and then makes and excuse that she cannot process a refund because her boss was not in to process a refund. She insisted that I pay now and just bring cash next time. I really didn’t feel like leaving and just went with it and proceeded with the massage. The massage was relaxing. Ella did a great job. I was happy with the therapist’s work. When it was time to leave she asked for my card again. She wanted tip. As she certainly did deserve for her hard work. She asked me how much do I wanted to tip. I told her $25. She scoffed and said “Just $25???? For two hour massage? That’s it”??? She requested more tip. I was taken aback a bit and asked well how much should a person tip? She said people tip $40. I dislike confrontation so I paid her the $40. So the massage total came out to $186 was planning for more because of the credit card service fees totaling up to almost $6.00. Was not expecting to pay that much. If you feel like you “deserve” higher pay, the why not just make it a part of the massage fee??? It makes me feel unsteady about what the massage cost really is. I would have been happier if they told me the massage simply cost $180. I thought $25 tip (18%) was a good offer… but if they try and delegate what the tip should be then this totally dismisses the idea of what a “tip” is. It’s based on the customer. I used to work on tips. If I didn’t like what people were tipping, then I went to find another job. Since when is a tip demanded at a set minimum dollar amount?? I agree the therapist needed to be tipped. Her good work should not be discounted because their business is run a little crooked. If I would have been informed ahead of time about the credit card processing fee and not felt the demands on leaving higher tips, I would have left a perfect 5-star review. If you come here just be prepared for that. I won’t be back. I learned my lesson. Pretty sad because this place could have had a repeat customer, but they chose to do business in a shady way over nickeling and diming for more money. It’s not that the amount was terribly high but I just like to have full knowledge up front on what I expect to pay before agreeing to a service.

Just finished my walk in appointment today. I feel amazing, the therapist was extremely professional and the room was very clean. I feel so refreshed and relaxed.There was no harassment from staff pre-massage. Some places make you pay tip before even receiving service. That is not true here.I will definitely be coming back.

Was able to fit me in early in the morning ask for a deep tissue massage. The price was exceptionally amazing for 60 minutes and I did not get the name of my masseuse but 100% our customer service and and politeness and everything.

WeHo needed a locating like this! Amazing service, clean and relaxing! The therapists are excellent and the staff gives you a warm and nice welcome. If youre in the area you definitely need to pay them a visit. What an amazing experience! Will definitely go back. My body thanks you!

My husband and I were celebrating our 3 year anniversary and decided to try A1 for the first time! The massages were Amazing!!! The staff are very welcoming and the masseuse took her time! This massage by far was the best we’ve ever had!

Love this place!! I have been twice and I will go back next week. Jean is an absolute miracle worker, my hip and shoulder pain were relieved and I got my first good night sleep in a month.

Yesterday me and 2 family members had an outstanding massage without exaggerating! I am glad places like this exist. Outstanding costumer service, overall great experience! Clean and professional environment. Thank you for caring for your costumers it truly makes a big difference. We will be coming back for sure.

This place was one of the worst places and most annoying massage I have ever experienced. I trusted these fake reviews and gave this place a try, but felt so bad within few minutes of the massage. The ladies who work there are not therapists. They have no idea of the body muscles nor know how to massage. Someone have told them massage is rubbing someone’s body back and forth. They even didn’t bother putting some pressure. Two old ladies with rough hands were rubbing my skin without using any oil. It didn’t end here. They stretched my hand so bad that I ended up having wrist pain for hours. On top of the awful massage and service, this place has been the most expensive foot massage I have been to in Katy. Their prices are double of other foot massage places and the quality is 10 times worse. That’s why they make you pay right up front, as they know what a bad service they offer. It was my first and last time that I tried this place. Save your time and money and look for a professional massage service.

I had pulled in and walked in without an appt, drove by on my way home from massage therapist in Old Katy I had scheduled no-showed on me. I was in pain that evolved into numbness from tightness as well as knots on my shoulders and back. When I walked in, the list of services were posted on the wall by the reception desk. I was greeted and questions were answered. You must pay in advance and I was escorted to a massage table.The setup of the rooms are of Thai massage, where people can walk on you. I have gotten in a car accident few months back so that sort of massage did not peak my interest. Julia mentioned she started not too long ago but she was very kind, and asked level of pressure I required. She tackled my focal point of concern, but I realized more parts of my body were in pain than I was aware of. My calves were hardened, my hips were locked up, my arms didnt stretch all the way, etc. She even found time to provide pressure point facial and my head. The thrubbing feeling I had, stopped. My head felt lighter and I was able to move more after.I was v tired when I got home and fell asleep a bit - which has been a problem this week where I lost a lot of sleep woken from the aches of my back. I think I would like to come back and schedule an appt with Julia again. You as a customer do pay the processing fee on your credit card, so if you dont want to, bring cash or something. I dont really care.

Terrible management and horrible customer service. Came in to request a refund for false advertisement and they laughed in my face. Horrible establishment to be in.

I’ve gotten a few massages here and I can say this is a good business with people who are really nice, respectful and a professional. It’s not the best massage place I’ve been but I’ve felt great after going here and that’s why I’ll give them a 5-star review.

I can’t describe how amazing the massage here is, I was so stressed, my whole body hurt, then I decided to come, and it was the best decision I’ve had, I feel so relax now that I wanna come tomorrow as well, I highly recommend this place, service was nice, and so helpful, 5 starts are short for what this place and people deserve 🤩I can’t wait for my next visit 🤩👏🏻

Definitely enjoyed the massage and the environment and the prices are even decent. I didn’t like how they stand at the front door and basically demanded a tip before we could leave.

I’ve been coming to A1 massage since it opened and Helen is the best most caring person I have ever met. Thank you Helen for all you concerns and for taking care of all my back pains muscle spasms. Every time I go there I’m in some type of pain or muscle tightness and after the massage I feel so GOOD. Thank you A1 for your outstanding professional Therapist especially Helen she’s the BEST!!!!!!

Not anymore，came in and ring the doorbell three time. I can hear them in there but no one came out to say anything. So I waited a bit about five-teen mins. Still no one came out.As I walk out a black man goes in. some one granted him. So! All I can say is this a place for cloered only? Dont understand, but I know I was not happy. Not coming back for sure.Don`t try if your not black enough.great job on answering all the reviews. But I am just saying what happen to me . As a owner, you believe what you like. Good luck.

I get a massage here once a week, Im never disappointed by the customer service nor job done. If Im hurting when I arrived I never left feeling that way. Despite the language barrier people may have this massage parlor is second to no one. Thank you staff at A1Massage for your outstanding year long service on me

Very friendly and well trained therapist who know how to take your stress away. This morning I woke with my back hurting, I went to A1 this morning, and I’m so happy that I did, as after 90 minutes, I came home so relaxed so calm. I highly recommend A1fell tired, restless, give them a try, great location, great staff, friendly, and most important great massage!Enjoy

They literally held me hostage demanding for a tip. This is after I tipped 20 dollars for the service, but brought my dad back for his session and they wanted another top compulsorily, despite the service been wack

Ella Is the best never had anyone like that. I do construction and my body was aching and cad accident I felt relieved.

Best massage ever i frequent massage places due to back pain from sitting at a desk all day long and this place is by far the best i havent been stretched out so much since i was in high school i will definitely be going back place is very sanitary i had a deep tissue and my wife had a Swedish she loved her massage also

They are so nice and the massage was EXCELLENT! They were able to help stretch and masaage all the achy areas on my body! Definitely coming back.

Decided to give this place a try and it was the best massage Ive ever had. The best part is that I have peripheral neuropathy in my feet and she used some technique on them and while it hurt like hell at the time, days later my feet still feel amazing, thank you!

Went in for massage and was escorted to massage room the ask for the money up front I had no problem with that and then one other person walked in and escorted back out and was told to come back later very rude and escorted back out will never go back and havent been back in

Lov massage from this place, always clean and very professional; ask for Ms. Ella... she is the best!

The massage therapists is skilled, has a nice attitude, feels great, and will come back

Very friendly staff and relaxing environment. I’ve gotten great massages from Linda, who helps the stress and tension melt away.

Amazing place! Friendly people, very clean and laid back! Will be coming here again!! Free hotstones, and they are very professional!

This time I got a new lady she did very good very professional my back was killing me I needed no funny business good massage and I was very happy with my visit

Very professional, clean and worth your time! amazing working hands and I will be back ! Free hot stones and they are lovely

Enjoyed the nice lady last night would want her name as I do plan to come back, great service overall

Phenomenal service and care. They took great care and respect of my mother

After reading the reviews I decided to try this place yesterday and WOW! I will definitely be back soon!

I came in with pretty severe pain in my neck and it feels a lot better. Definitely coming back!

Professional Massage! Will be returning soon.

Best massages if you need a deep tissue massage this is the place to go ask for Lisa

They really know how to find your knots. Highly recommend.

Clean, professional and conscientious about the virus, masks are worn the entire visit.

I come to this place whenever im in town, awesome staff!

Great business. Massage is great. Very strong.

Very good my girlfriend loves the place

They do a great job

Great friendly service.

Friendly, great massages..

Amazing place over allll

Best place in Katy.

Loved it!!

Great massages

Is it a store opened by Chinese people? Don’t see the price? Can you post it?