Massage Maui, llc

Sugar Beach Resort, 145 N Kihei Rd, Kihei, HI 96753, United States
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Massage Maui, llc
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Ke
Review №1

I havent experienced many massages but I am confident in saying this will probably the worst. My husband and I were on our honeymoon and wanted a nice couples massage to start off our trip. We booked the Romance & Roses package. The website said Eighty delirious minutes on the beach, afterwards, a sparkling beverage, a dozen roses, chocolates, and fresh Kula strawberries. ROMANCE & ROSES $370 In Studio/$410 Beachfront For Honeymooners & couples, hour and a half vanilla rose beachside massage, strawberries & roses & a sparkling beverage for twoWe were NOT on the beach nor could we even see the beach! You are on a small patch of grass off of a sidewalk below an apartment complex. We felt very uncomfortable and misled. At the end of the massage, we were handed a whole foods bag with a cheap bottle of champagne, lychee (no strawberries like we were promised), and a small bouquet of flowers (no dozen roses as promised- more like a $3.99 small bouquet). No chocolate. For the price we paid ($500+) we expected a lot more. Our massage was accompanied by the sounds of people swimming by the pool across from us. My masseuse left in the middle of my massage because her coffee hit her a little too early and she needed to go to the bathroom. Very unprofessional and TMI. I did not feel I received a massage, rather a rub down that left me feeling very tense and sore the next day.Save your money and go to a resort where you will have access to amenities, professional and trained individuals, and perhaps, an actual view of the beach. It was just terrible.

Pa
Review №2

From the moment I stepped into Miriam’s sanctuary at Maui, I knew I was in for a treat. But what I experienced went far beyond my expectations. Miriam is a master at her craft, and her deep tissue massage is nothing short of miraculous.Every touch from Miriam’s skilled hands seemed to intuitively know just where my body was holding tension. Her pressure was perfect, strong yet soothing, reaching deep into the muscles to release knots and ease pain. It was evident that Miriam not only has extensive knowledge of the human body but also possesses a rare gift for healing.The ambiance of the space added to the overall experience. The room was serene, with gentle lighting and soft music that immediately put me at ease. The entire experience was a journey to relaxation and rejuvenation.I left Miriam’s place feeling lighter, both physically and emotionally. The deep tissue massage had worked wonders, not just on my muscles but on my overall wellbeing. It was, without doubt, the best massage I have ever received.Thank you, Miriam, for your exceptional skill, your warm hospitality, and your healing hands. I can’t recommend her enough. If you are in Maui and in need of a massage, look no further than Miriam!

Ch
Review №3

Just had an 80 minute deep tissue massage from Miriam…truly the best massage I’ve had in a long time!

Hu
Review №4

Website clearly states one hour massage, it was a 50 minute massage and when asked about it massause says they do 50 minute massages

Re
Review №5

The good: Massage was pretty good overall. I felt relaxed. Don’t think the price reflects what you receive and for the atmosphere.My gripe is lack of accuracy/consistency between staff and website. The lady I spoke to on the phone said my daughter and I could do couples massage $190 (individual $90). On the website they say “this month there is a 10% special on couples massage”. I mention all this to the masseuse (unfortunately after the massage) and she says the discount is no longer valid and that each massage is $98.96 (so an increase from what I was told and what is advertised on their website). I didn’t raise a stink because a) my Teen daughter was with me and would’ve been humiliating if I challenged it and b) $25 difference.So I recommend this place if you’re staying at sugar beach resort and want something close by. Just be sure you have clarity on your total before the massage.

Le
Review №6

If I could give zero Stars 🌟This place is a joke. The therapist Jade was inconsistent with her pressure and movements. She wasnt wearing a mask while I was wearing mines. She also wasnt very professionally presentable. I have had many massages and this by far was the worst. Not only is the rooms not really private but the place was not very clean, no tranquil music was playing, and to make it worst I was on time and no one was at the reception area. 10 minutes after my appointment did someone come out from doing a massage. She then had me go into the room only to tell me to get on the table while she went to the restroom. I paid for 1.5 hr massage and got less then 1.5 hrs. When I exited the room the next customer was not looking happy because they were made late for their appointment as well. This place is a rip off. And heres the topper folks, IT WAS MY FIRST TIME BOOKING AT THIS FACILITY AND WILL BE MY LAST. Maui is small and I will be sharing with everyone I know to not book here. WASTED MY HARD EARNED MONEY.

Je
Review №7

Highly recommend! Went over to Maui for a little trip and got a massage in the morning. Aneta was excellent, she put the perfect amount of pressure and cracked my spine twice which felt amazing! I was super relaxed and would definitely go back again!

Mi
Review №8

It was alright. They charge for extra for deep tissue which is kinda of strange because I would not consider what I got to be deep tissue. It was just a normal massage and they didnt mention the deep tissue part until half way through the massage. Didnt really work on the areas I requested and was inconsistent withthe movements. I would just go to a spa for a massage instead. Over priced for what you get also paid for back to back hour massages but they ended up being about 45 my in ewch

Ev
Review №9

I almost hate to complain because my therapist was very nice, but the overall experience was just not good. I just think she must be new to massage? Honestly, the worst spa experience I’ve ever had. My friend and I tried to find a luxurious resort spa like experience at a slightly discounted rate. What I got was a discount massage at a resort spa rate. My friends was better than mine, different therapist.When we arrived, the door was locked and it was confusing figuring out what we were supposed to do. When we entered, the place was tiny. No bathroom. I had to walk outside to a neighboring pool outdoor bathroom. Got lost first trying to find it and asked a stranger for directions. Not very spa like.The therapists seem to have no idea what packages are on the website. When I mentioned the one I wanted, my therapist seemed to not get what I was asking for. The website goes into great detail describing so many packages and we spent so much time trying to decide which we wanted, but once there, it was like the special packages didn’t exist. The packages supposedly came with a latte. But they didn’t.There was little privacy between lobby and treatment area and even little between clients. Noise from road and bar next door.Okay, so the location isn’t the fault of the therapists.Well, the massage was not great. She was so nice but seemed inexperienced. Used way too much oil. Kept walking away, I’m not sure what for? To get more oil? I don’t know? But usually therapists try to nearly always have a hand on you. Once she had to leave my massage to tell someone trying to get into the door that they were busy. Didn’t use proper bolsters. She forgot one leg, thoroughly massaged one and barely touched the other. Overall didn’t go in a normal pattern and seemed to miss areas. The scrub was just odd. Comparing to my friend who was also there, her scrub was performed differently than mine. Facial was not great. There wasn’t even a mirror to check and fix my hair after the massage.Just so disappointed. It was my final day in Maui treat and so disappointing. Again, she was so nice. But the whole experience was very lacking.

na
Review №10

This was the worst massage I’ve ever experienced. We had a booked 3 massages and once got there the place was dirty and they were not prepared. The massage table was broke the table was a narrow, travel one with no privacy and people walking by could see right in. This massage was $170 each and it wasn’t worth $25. We traveled to Hawaii to experience a relaxing place we did all the covid testing 2x and have taken all precautions with wiping down everything and there was no health or CDC guidance or follow through.I would NEVER recommend this place.

Bi
Review №11

We went in for a couples massage. It was absolutely terrific! My partner had a headache as we were going in. That was gone afterwards. He also fell asleep, twice during his treatment. I was sooooo relaxed and really enjoyed the calm, no stress environment. We are going to try and fit in another session before we return home, if not I know we will be back in the future.

Ke
Review №12

Naomi is incredibly skilled. I had a deep tissue massage and it was the most effective massage I have ever had! She is very knowledgeable: for a very tough knot, she tried three different techniques until she finally softened it. All without pain. She also gave my daughter a deep tissue massage. My daughter has scoliosis, and Naomi not only relaxed her back and neck, but suggested some long-term treatments she should try at home. Naomi is a great masseuse and a very nice person.

De
Review №13

I’m writing this review for people to be aware of the experience you get here. We did a couples massage and when we got there there was construction right outside the door which should have been told to us before arriving. So all during the massage there was construction and then a huge loud fan going in the room. Also the room was not private and intimate which is what we were looking for. People could see right in as they walked by and not only that but people who walked in the front door could see right back. The massage itself was super rough and not relaxing as which I asked for after telling her I was very sore. Pretty disappointing for the money. The lady did give us a discount but still wasn’t worth even my time there.

Ra
Review №14

I am a traveling nurse and have been on Maui for the past few months. I work nights and Massage Maui always has early morning or evening appointments that fit with my schedule. Renee worked her magic on my back and shoulders and will definitely be a repeat customer. Great locals rate. Clean rooms and friendly staff!

Ke
Review №15

I received a 1 hour massage, body scrub and facial and my skin looked amazing. This was the perfect way to start my week in Maui. Linda was great and also provided excellent information about the island. I cant wait to go back!

La
Review №16

Massage Maui was a perfect kick off morning after our group of friends arrived on long flights from various mainland locations. We were greeted by Lisa and her team for yoga, mimosas and massages. Here in Maui for a weekend of love to see our dear friends get married, the Massage Maui team imparted the perfect Aloha to settle us into the islands!

Be
Review №17

Very accommodating! Amour was so kind and gentle. My fiancée had Linda, she was very polite, helpful, and courteous. She even stayed after to help learn some stretches for her hamstrings! Definitely recommend both!

Ne
Review №18

Showed up for my appointment (made 3 days before) after driving over an hour from the other side of the island (I wouldnt have traveled that far, but I wanted to use a Spafinder gift card and this was one of only a few that accepted it - the others were even further). I was met by a sullen young girl who spoke very little English and could only say You have booking?, Owner not here, and Owner no book. No offer to call the owner or do anything to help. Very rude. No one ever called me to apologize. The place was tiny and looked second-rate anyway. Should have checked the reviews. NO stars.PS - When you go on their website, they mention a sister spa, in Paia, which is much closer to me. When you click on the link, there is a blank page. When you call the # listed, its a man in Texas. Completely incompetent.

Te
Review №19

I don’t often write reviews but yesterday my wife and I had the best massages for our 10th year wedding anniversary! I’m a massage therapist from Washington state practicing massage since 2007, so I know great massage when I get it. My therapist Melanie was able to give me the deep tissue massage my body needed while at the same time creating a perfect balance of relaxation. She was very intuitive and It showed.I could tell she had an excellent knowledge of anatomy/kinesiology. I also loved the trigger point work she incorporated throughout with a fabulous flow.My wife had a lomi lomi massage that she said was the best she ever had. I give them full stars! We will be back again for sure!

La
Review №20

My mom and I booked a massage with them last minute, and they were so accommodating! Afterwards, we both said it was the best massage we’ve ever had.

Jo
Review №21

Massage Maui was my best experience in the Hawaiian islands. I set up an out call massage after my long flight and have never felt better. I have been going to the doctor for years for treatment for my plantar fascitis but was amazed that one treatment cured my pain that I have been dealing with for years!

Ja
Review №22

My wife and I had a couples massage here while on vacation. Our massage time was at 5:30pm... We waited in the lobby for 20 min and then we were alerted that they were waiting for the previous client to wake up. We were cool with that. Then we were alerted to the fact that they didnt have any sheets so they were going to use towels to cover us. (Ok I can deal with that too). So by the time we were face down it was 6pm. I told my therapist I had patches of eczema which she thought was a sunburn. She kept commenting on it which was odd and it became apparent that it bothered her. Which it shouldnt cause in massage therapy school they teach you about various skin disorders and that its an autoimmune condition and not contagious. Instead of rubbing my skin she began to use a towel on top of my skin and rubbed me through the towel. Which was so irritating to my skin it felt like she was giving me rug burns. She did not ask any history or any injuries I had which is something I have discussed with all of my previous massage appointments. The reason I mention this is that I have a left shoulder injury which at one point she pulled on with a ton of force and out of its normal range of motion. The only reason I know this is because of my doctorate training in chiropractic and kinesiology. At this point I was wondering if she had ever been to massage therapy school. The entire massage was horrible and it felt like my 9 year old daughter was doing it. At one point I realized that she was texting when during the massage she dropped her phone on the floor. At the end of the massage she just left and I sat there wondering if we were done. I got up and got dressed and went out. It was 7pm our massage was supposed to be for 1 hr and 30 min. She charged is full price even though I pointed out that we didnt our full time. Absolutely horrible experience. I dont write this for spite but to let everyone out there know to avoid this place at all cost. Absolute low point of our vacation. I paid another massage sports therapist to correct my shoulder pain that I continued to experience after she was through with me. My wife wife wasnt happy either and she has loved every massage she has ever gotten. AVOID THIS PLACE LiKE the plague. Unprofessional. I would give zero stars if Google allowed it.

Al
Review №23

My husband and I booked massages on the last day of our honeymoon, and loved this place! Staff was very accommodating and kind. Beachfront massage was relaxing and beautiful. 10/10 recommend.

re
Review №24

Please Read before You book !OMG! No privacy , this massage place should be closed down. couple massage a joke 317.00 dollars later . i should have paid more attention to reviews . you have no privacy anyone who enter the front door can see u dressing an undressing the reception an massage room is one only a sliding door between you. plus you only get a hour message for a charge of 1.5 a bottle of champagne and strawberries from the grocery store and wimpy Roses given to us to take home as we exit the building . No romance . People listen please dont waste your time and hard earn money its not worth it believe. i feel I have to alert you. This was not a Romantic Massage its a Joke!

Ti
Review №25

Made one phone and both of us were on the massage tabled two hours later. Bia and Susan were great and polite. The hot towel treatment at the end was fantastic and really made getting back into our clothes much more pleasant.

Da
Review №26

Rachel was amazing. We did the romance and roses for beachside but the weather was uncooperative. They didnt miss a beat and we have a fantastic time. Certainly a favorite stop on this island and highly recommended to all travelers.

Ti
Review №27

Wonderful relaxed but aesthetically pleasing atmosphere and convenient location on quieter north end of busy Kihei.Parking is easy, right near beach. Male and female therapists are available, for light or deep work, or facials or body scrubs.

Ta
Review №28

Yay, thank you Massage Maui. The outcall service you provide was so helpful and helped my injured foot get relief sooner than later.I appreciate the professional knowledge base & healing touch, that brought instant release. The application of cbd/hemp oil was the magic touch for me.my foot feels much much better. I will call again.

Li
Review №29

I have been going to massage therapy for 35 years and on a 2x per month basis. Co, the therapist at Maui massage is the best.Ask for Co, she is amazing.

Ja
Review №30

Got a couples massage here, the ladies did a wonderful job! Got us in last minute too which we really appreciated. Only reason for 4 stars was the sub shop next to it was noisy.

Ch
Review №31

Ive been going to Massage Maui for over 6 months now and I always get an incredible massage. They know what theyre doing, and I recommend them to everyone!

je
Review №32

I dont normally leave reviews but I was having some discomfort with my jaw and after the massage I had ZERO pain in the problem area. Thank you so much!

Sc
Review №33

Cindy Springer rocks it!! Cindy is a high end athlete being an expert at kite surfing so she is very astute at giving a great massage.

An
Review №34

Ria was an awesome therapist and what incredible service! Love!!! Great for before and after vacation.

Ka
Review №35

Enjoyed the couples massage immensely. Great way to start a vacation in Maui.

Ro
Review №36

Linda was very good and professional. Great deep tissue massage.

Et
Review №37

Convenient location in kihei right off the highway. The massage therapists are great!

Te
Review №38

One of best massages Ive ever had. Thank you, Ria.

La
Review №39

Rachel and Linda were amazing!!! We will be back!!!!

Information
66 Photos
39 Comments
4 Rating
  • Address:Sugar Beach Resort, 145 N Kihei Rd, Kihei, HI 96753, United States
  • Site:http://www.massage-maui.com/
  • Phone:+1 808-357-7317
Categories
Working hours
  • Monday:8 AM–9 PM
  • Tuesday:8 AM–9 PM
  • Wednesday:8 AM–9 PM
  • Thursday:8 AM–9 PM
  • Friday:8 AM–9 PM
  • Saturday:8 AM–9 PM
  • Sunday:8 AM–9 PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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