Luxe

824 1st St, Lancaster, PA 17603, United States
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Luxe
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Kr
Review №1

AMAZING! Sarah cut about 18 inches off my hair and gave me the most perfect haircut ever! Sarah also regularly does my color and shes the best Ive ever been to (Ive been highlighting my hair for 23 years...). One million percent recommend! You will love her!

An
Review №2

Took my daughter for first haircut. I thought for $41 for a kids cut there would have been at least a hair wash and blow dry. The haircut took about 10 min. Only about 2in was taken off and again no wash, no blow dry, and $41. The girl cutting her hair was nice, but I dont even think the hair is 100% even. I wanted my daughter to get pampered and have a glamorous experience for her first cut but that did not happen unfortunately. I will not return.

Mo
Review №3

I’ll start by saying that Katie is absolutely fantastic. When you’re sitting in a chair for hours while someone does your hair, it is so important to be able to talk to that person easily to make the time fly and to feel connected. Talking to Katie, even during my first appointment, felt like I was talking to someone I’ve know my whole life. She also has been very supportive in what I want my hair to look like and is honest on how to achieve the look while maintaining the integrity of my hair.I cannot recommend her enough. Love her!!!

Ma
Review №4

Natasha did amazing on my hair I love it! She took her time and was super sweet and very professional. I had such a great experience and can’t wait to come back to her next time!

Ja
Review №5

Great experience with Sarah! She listened, looked at the pictures I brought in and was just amazing! She even answered all my crazy questions. My hair looks great and very sassy! I will definitely book with her again! Thank you Sarah!

St
Review №6

This was my first time at this salon and I will be back for sure! Shannon was absolutely amazing. She is an expert her in craft. She listened intently to what I wanted and delivered perfectly. We had great conversation she was so sweet. We laughed and talked and now share the same Roman Empire lol definitely book your next appt with Shannon!!!

Ma
Review №7

Mackenzie really listened to what a was asking for and delivered. She did a great job adding dimension to my hair. And she was super friendly! Thanks girlie 💁🏼‍♀️

ma
Review №8

My first massage and facial was very relaxing and great, I was not uncomfortable at all and I enjoyed how my facial was explained at each step. The massage was comforting and relaxing and I enjoyed my conversation with the masseuse. It seemed that both facial worker and masseuse was very knowledgeable about their products and work which was very comforting to me. Thank you for such an amazing first time and I’m already looking into booking again!

J
Review №9

Dasha provides excellent service! My cut and color are always spot on. I especially enjoy the private space provided for clients that Dasha works in. I value my privacy and I can even make business or personal calls if necessary. Dasha is very friendly and professional and I recommend her!PS - Cody is also very helpful and patient when he schedules my appointments and answers questions. He always greets me by name in a friendly way. Thank you!

Ai
Review №10

The team at Lux is always top-notch from facials to make up to fancy updos they never disappoint! But the highlight of my time at Luxe every eight weeks is Jasmine! She is the best stylist I’ve ever gone to in my 54 years. She is personable and sweet and cares so much about her customers and I’ve never had anyone that truly listens and makes me look exactly how I have always wished I could!! Has a customer for life as long as Jasmine is there so please keep her!!

Si
Review №11

I really appreciate the time that Madi took with my hair. She was very thorough. She asked about my preferences & did a great job with the final details, especially my bangs. Very sweet & friendly! Would definitely recommend.

Je
Review №12

Jasmine should be commended as she went above and beyond to ensure that I was happy and that she was giving me what I ask for. In addition, it was a first experience for me at Luxe-Lancaster, in a way that I originally came in, and perhaps was not clear in what I needed. Jasmine started off by consulting and clarifying so that she was able to deliver the best results. Mission accomplished!! She handled my bleach/dark contrast desire very well! I would describe what I was aiming for as a bleach dark Ombre contrast. I have had my hair done previously in SoHo, NYC and she came pretty close in her bleach job-well done Jasmine!In closing, I must say from one professional to another her interpersonal skills and customer service were on point. She was pleasant and really took an interest in doing her work. She was very personable. My hair is commendable and she made my experience at Luxe a very positive one. What a great employee and hair dresser for Luxe.I rarely write reviews, please share this with her and encourage her while supporting her as an asset to Luxe.Respectfully;Jessica Fischer, Lancaster, Pa.

Ke
Review №13

Shannon was my stylist and she was amazing!!! She listened to how much length I wanted to cut and I felt no pressure to do more than I was comfortable with. She answered all my hair care/hair health questions and was super helpful with recommendations of products. I will be requesting her at my next visit!

Ca
Review №14

This was my first time working with Emily and she was absolutely amazing. Everything during the service up to the smallest details was spot on. I can truly tell she cares about her work, her clients and the integrity of their hair. And that’s something that really stuck out to me. I will definitely be returning. Thanks Emily for making me feel beautiful!

Vi
Review №15

First visit to Moraina and Lux and I loved it. Moraina is super talented as a colorist/stylist. A true professional. The salon is wonderful overall. Calming atmosphere and there is even a spa for further relaxation and beautification!

Mi
Review №16

The sweetest, and easiest person to work with regarding all hair needs. Super encouraging, makes you feel welcomed and comfortable the whole time in her chair. And brings a boost of confidence when leaving her chair! Highly recommended she’s amazing

Cr
Review №17

Jes is fantastic. Great haircut number one. Super personable and made me feel so comfortable. The salon is cute. Everyone was friendly. Oh and I was complaining about how I never know what products to try for my hair and it’s always such an investment to not know if it works or not. So we used some today and she sent me home with a little sample to try. Just really great service.

Ve
Review №18

Natasha did an amazing job with highlighting and cutting my hair today. I wasn’t very specific with what I was looking for, because I wasn’t exactly sure what I wanted, yet she hit it out of the park! She took her time, made sure I loved it, and asked for, and listened to, feedback throughout the whole process.

Pa
Review №19

Dasha is super sweet, friendly and personable. I loved my balayage. It looks exactly like I wanted if not better. Definitely recommend her. I just found my hairstylist and will be coming here from now on!!Btw. Dasha is so gorgeous!!

Le
Review №20

Sarah is a joy- she listened to what I wanted and treated my hair as a canvas. I’m so happy with how it turned out, and I enjoyed the time I spent in her chair. Luxe is the best in the city.

Mo
Review №21

Mackenzie is by far the best hair stylist I’ve ever had. I’ve been going to her the past couple years and I love to switch up my look. She always exceeds my expectations, would highly recommend!

Br
Review №22

I just had my second facial with Amanda.I remember it being nice , but I forgot how relaxing the experience actually was .I have only gotten facials, at Luxe so far , but I can say it most certainly is worth the money.They provide a very relaxing atmosphereAnd use the best products on your face/ body . Highly recommend everyone treats their self to a facial at luxe.

Ji
Review №23

Sarah was amazing!! She matched the photos I showed so well and I was so happy with the result. She was so friendly and I felt so comfortable! 100% will be going back!

He
Review №24

I had an appointment with Shanon at Luxe and she did a fantastic job on my hair! She skillfully handled both the lowlights and highlights, complementing them with a great cut. I am thoroughly impressed with her work and highly recommend her to anyone looking to refresh their look. Shanon truly knows how to bring out the best in your hair!

Ra
Review №25

Natasha was very sweet and patient with my 13 year old daughter. She did an excellent, thorough job cutting and blow drying. My daughter is very happy with her haircut!

El
Review №26

I had Monica for a massage and she was great! I really like her communication throughout the massage. She was awesome and finding and focusing on the knots in my muscles and working them out. I feel so good now!

Cy
Review №27

Ruby did a great job on my pedicure, shes very talented. The spa section of the salon has a relaxing and peaceful atmosphere, which adds to the overall experience. I highly recommend Luxe.

Ki
Review №28

This was probably one of the best massages Ive had--right amount of pressure and thorough attention throughout the experience.Thank you!Kim

Da
Review №29

Jess is the absolute best! Out of all the massages I’ve had, nothing compares to her technique. If I do have to go somewhere else, I always compare others to Jess and always leave disappointed.

De
Review №30

Kelly is always, without exception, professional and kind and gives advice that is helpful. Luxe salon was very accommodating with rescheduling me and working with me when there was a problem with my appointment. I highly recommend Luxe Salon & spa and definitely recommend Kelly as an aesthetician.

Gr
Review №31

Joadel did a wonderful job with my color correction. I had two inches of growth and wanted my roots bleached and lilac/lavender color re-done. I have gone to several salons in the past for this and have never been as satisfied as I was with Joadels work. He was professional and charismatic. Thanks, Joadel! I will be back.

Ha
Review №32

Shannon did an AMAZING job on my hair! I have hair trauma/anxiety (iykyk) and Shannon was fantastic. She answered all of my many questions, absolutely crushed my hair, and was kind. I highly recommend her!

Ca
Review №33

Sarah did a splendid job on my hair! Blended my hair and toned it to perfection. And very enjoyable company! Will be coming back. :)

Lo
Review №34

Sarah made sure she understood exactly what I wanted before getting started. She explained every step of the process and I even learned some new things! I’ve been avoiding getting highlights after moving years ago because I am so particular, but she gave me literally exactly what I wanted and I couldn’t be happier with how it turned out! I’ll definitely be back when it’s time for a touch up.

Am
Review №35

Great salon experience. Katie has skillfully been helping me through a major hairstyle and color change while keeping the “ugh” factor of growing out a hairstyle while transitioning to a new one at minimum. She has great ideas for hair and knows how to cut and style *my* hair. She’s also great to chat with during the appointment.

Ma
Review №36

Matthew took the time to work on spots that needed loosening up and gave me an excellent massage. Very thoughtful and professional. I will see Matthew again soon!Many, many thanks to Matthew!

ch
Review №37

100% professional and efficient. Was greeted with kind smiles and very pleased with the outcome! My new go-to spot for sunless tans! Thanks Luxe Lancaster! :-)

Be
Review №38

Did not know this salon was here for so long. Was recommended to me and Scottie was the best! Finally someone could do my hair color/cut the way I wanted it. Salon was clean, convenient, and everyone was professional and friendly. Will def go back.

Sh
Review №39

I feel fortunate to have meant Jasmine her talent, knowledge and pride show in her work. From the time I sit in her chair till the time I leave jasmine provides a relaxing experience I leave the salon each time very pleased thank you Jasmine.

Be
Review №40

Jasmine is one Sharp stylist.She knows what haircut suits me the best!It has taken me several years at several salons to find a Hair Stylist that doesas great a job on my hair asJasmine!.Congratulations to Luxe for hiring this Talented lady!

Kr
Review №41

I highly recommend Sarah! She was kind, friendly and attentive. She took time to listen & applied her expertise in the areas of color and cut resulting in complete satisfaction! She is an artist! Beautifully blended color & amazing cut~

Ab
Review №42

Such an amazing experience! I was nervous and my stylist listened to my concerns. The highlights were perfect and exactly what I wanted. I didnt have a haircut in about 2 years and 3 years ago I had to shave my head for treatment of my psoriasis of the scalp. It was pretty severe. I have been growing my hair out for the last 3 years and Joanna made sure to only take off the slightest bit to make it healthy without losing the length. I will definitely be back!

Sy
Review №43

I took luxe’s consultation quiz and got matched with a stylist… went in for a consultation, felt pretty good, so I scheduled my appt & I paid $250 for hand tied weft extensions.There is no way my stylist knew what she was doing unfortunately. The extensions weren’t properly fitted to my head, she told me my second weft was unsalvageable so she could only do 1 row leaving my hair stringy and unblinded… when she first finished I had to point out to her the very obvious issue that the edge of the weft was sticking clear out of my head and the strings were showing (this is something a stylist should see and fix on her own.)She fixed it in about 1 minute and though I was worried she didn’t do it in a quality manner and I could tell my hair looked so bad and unblended, I didn’t want to question the professional on the quality of my second weft or her ability to do her job quickly.But by end of the day, my hair had already come loose and unthreaded. By the third day the back of my extensions were slipping clear out of my hair and not in a “Dropped/loosened” type of way.I emailed the salon about my disappointment and needing another appointment to get them fixed and didn’t hear back.It’s now been a week and my extensions are barely holding on, I emailed the salon to request cancellation of any future appointments + to let them know my frustrations.I really liked the hair stylist herself, but I should not have been charged $250 for the inexperience and lack of quality of work.Very disappointed and wish I would’ve let myself go back to complain, but feared looking like a “Karen.”*****I went to another salon to get my hair fixed after 4 unreturned emails. Before this experience I have communicated with this salon exclusively over email, but now that I have a complaint they won’t return my calls or emails****Also worth adding the other salon did my hair beautifully and was easily able to install the second weft that was deemed “unsalvageable.” The new stylist I went to thought I had gone 8+ weeks without getting my hair fixed due to the state it was in and was appalled when I told her it had been exactly two weeks & started in the first three days.

Ka
Review №44

I absolutely love my haircut! Ashley did an incredible job and gave me exactly what I wanted!

Ja
Review №45

Love coming to Luxe for some self care. The staff is very friendly and always welcoming. Joanna is a lovely stylist, listens to what the client has to say and is very personable. Always a 10/10!

Aa
Review №46

I recently had a fantastic experience with my hairdresser, Madi. From the moment I walked in, I was impressed by her professionalism and warm demeanor. Madi took the time to understand exactly what I wanted and offered her expertise to help me achieve the perfect haircut. Her attention to detail was exceptional, and I could tell she was truly passionate about her work.The salon was clean and inviting, creating a comfortable atmosphere for my appointment. Madi’s skill and precision were evident throughout the entire process, and I left feeling absolutely thrilled with my new hairstyle. I would highly recommend Madi to anyone looking for a talented and friendly hairdresser. Thank you, Madi, for a wonderful experience!Thank you,Aalok Patel

Ra
Review №47

Joanna was great! A professional through and through. My hair cut was just what I wanted. She listened to my requests and understood them completely!

Ke
Review №48

Jes is always super amazing ever since I started booking with her! She has a super sweet and caring personality and it shows in her work! She takes her time and really works with you! I’ve built such an amazing bond with this girl that I’ve even asked her to do my hair and makeup for the wedding. Thank you Jes!

Li
Review №49

Jasmine is FANTASTIC! Just a sweetheart and incredibly talented. I am so happy with my balayage hair color and cut!

cr
Review №50

Disappointed the second time around. I’m not a local, my mother and I visit Lancaster every summer from NJ. So I found this place, and liked it the first time we came here, the second time though, not so great, mostly due to the front desk and how they scheduled my mother and I. The nail tech was in a hurry due to another job she had to get too, due to an error on the front desk part by not communicating with her that she had me. So I could tell she rushed my mani, and the French wasn’t even good, I don’t know if that was due to her rushing or she was just not good at doing it. Unfortunately, my mother and I aren’t going to be returning here. The nail tech even said the Front Desk is very weak in scheduling. Communication goes a long way.

Am
Review №51

I received a great massage from Mathew. It was a massage but it was bodywork as well. Very relaxing and very therapeutic. I highly recommend Mathew to help you identify and relax the tightly, knotted areas in your body.

Pa
Review №52

Great experience as always with Amanda.Relaxing and calming spaceShe uses really good products that feel so rich and cleansing or hydrating.I always look forward to my facials with her.❤️

Ro
Review №53

Super happy with my haircut. Sarah even took the extra time to go back in and add some more layering just to achieve the look I wanted.

Ma
Review №54

I was disappointed that I spent $80 to have my hair done for a wedding and I had to re-do it myself right before because the curls were super loose and my hair fell flat. Luckily I had packed my curling iron. Im just not good at doing hair. Im not even from the area so I kinda just found this place on the map. Coming back here wouldnt even be an option. I guess it was my fault that I didnt ask to have the curls fixed to be more defined for a better hold. And the stylists didnt even know how to braid for my half updo. Maybe some more practice is needed for these stylists. Not trying to be mean in any way. Just wish I had saved my money.

AS
Review №55

My experience was good until it got to the mani and pedi. I booked for my partner and I the package with 2 60 min facials , 2 60 min massages, lunch , and mani and pedis. The massages , facials , and lunch were superb. That’s the reason it got 1 star, but my good experience turned terrible once I got to the mani and pedis. First the women doing it was sick but claimed she didn’t have covid and was wearing a mask. I tried to give her the benefit of the doubt hoping she would do my stuff right. When doing my manicure she didn’t offer to put a fake nail on even though I have short nails. She proceeded to try and paint my incredibly short nails which I just told her Nevermind and then we proceeded to pedicures. I got my pedicure and thought everything was ok. The color I chose looked nice it was good. At this point we had been in the salon for almost 5 hours. Low and behold she proceeds to tell me after I’m done that their nail polishes take 2+ hours to dry and I cannot put my socks/ sneakers back on because it will ruin it. Mind you this is Lancaster and the place I am staying is a bed and breakfast on farmland. Also, it is raining so hard outside it’s creating puddles. So I told her if I had known this sooner I wouldn’t have gotten any polish and skipped this part and asked to be charged for everything else. She says nothing but have a nice day. Mind you if your polishes take that long to dry it should have been the first thing done then everything else. I literally walk outside and my feet is soaked in a puddle and rain and instantly my nail polish smudges. My partner goes back in asking to be refunded and they tell him the manager is there then say they aren’t. I will be calling tomorrow to be refunded. This was unacceptable and I am from Philly visiting and waited to get mani/ pedi done because it was included in package. I normally don’t get my nails done but I know my partner is going to propose on this trip and wanted everything to look nice. Now I can’t show my feet and I won’t have my nails done. I will never come here again.

An
Review №56

Always a wonderful experience! Gotta love Luxe! The atmosphere is very sophisticated and everyone gives off caring vibes as if they love their jobs! Love to see a collective attitude of gratitude in a business. And let me just say this, Crys has the best personality and social skills, so conversation was very fun! She did an amazing job on my pedicure and I loved the color she mixed for me. I got a pretty green color for St. Patrick’s day with some shimmer in there. The tool she used for a foot buff was metal and it worked wonders on my feet. Mind you, I have not had a pedi in months! She hooked me up lovely! Thank you Crys and thank you Luxe!

Di
Review №57

LOVE how Katie does my hair! She listens and explains so well. Definitely the best Ive been to in Lancaster.The spa at Luxe is also excellent! Ive had a decent amount of massages and Jessica could hold her own at some of the fanciest resorts Ive ever been to!! The body polish into massage was amazing!!My facial with Kelly was also excellent. The mask smelled like a warm cup of tea and then the hot towel and I was so cozy I thought I was going to fall asleep!! My face feels great and natural and not greasy at all.Excellent spa day treat for myself and Luxe is now my go to place! Gotta try their nail salon next!

N
Review №58

I came in with very long hair and was looking to have several inches cut and a completely new look. I showed a picture of what I thought would be a good style for me. Joadel took his time to cut my hair -- making sure everything was even and well-shaped. He styled my hair beautifully, too. My cut and style was so close to the picture I presented him. I was extremely pleased. I received many compliments on my hair and everyone said what a fabulous job he did transforming very long hair into a stylish, modern look. Joaden is an excellent stylist and Im looking forward to going back to him again. Hes very personable, too. It never felt awkward or like we were searching for small talk. We had great conversation about so many things and he made me feel very comfortable. Fantastic! A++!

So
Review №59

Ashley was great. She made sure I left the salon with a smile on my face. This is the third salon Ive been to looking for someone who knows how to do a pixie cut. I think I finally found my place and my go to stylist!

Ab
Review №60

Once again Jess did a more than fantastic job on my hair. She is an absolute pleasure to be around and is so beyond sweet. She is so talented and really made my vision come true with my hair! Definitely will be coming back to her!

El
Review №61

My overall experience at Luxe has been decent. However I would say haircut-wise it really depends on the stylist. I used to book one of the top hair stylist, she did a great job but at the same time even she would not always follow what I asked for. One time I also booked a new stylist. While not as skilled as the other one I had, I felt the end result was okay. Recently, I called in to make another appointment and talked to Erica. She gave me an attitude which was very unusual since normally the front desk people are very professional and friendly. Not what you would expect from a top rated salon.

MK
Review №62

Charlotte did a great job advising my young one on the best choices to keep her hair healthy, and she did an awesome job making her feel comfortable during the whole process. Thank you!!!!

An
Review №63

Jes was phenomenal! She really took the time to listen to me and what I had going on and get to know me. I felt heard and was so comfortable the whole time getting my hair done. I could also tell Jes was extremely knowledgeable about hair. I’m so excited to have found my new hairdresser as I am new to the area!

Oc
Review №64

Madi is the best!!! Instantly one of my favorite people and incredibly talented! Thanks so much for your amazing work on my hair and all the laughs ❤️New.......I have to update my review because literally every time I go to Madi I am in awe at how talented she is with a mixture of color Ive never had my hair color look so beautiful and natural and she just is amazing absolutely hands down the best stylist I have ever had!!!!

Al
Review №65

I came to Luxe Lancaster via a recommendation for Jessica on my local neighborhood Facebook group. I deal with a lot of stiffness and chronic pain. I got a 90-minute therapeutic massage during the happy hour and it was absolutely incredible. Jessica mixed stretching with a nice firm massage (per my request) and hot towels, which was so helpful for my body. I cannot recommend her enough.

Mo
Review №66

Felt welcomed immediately - very friendly front desk, offered some bubbly (yay!), chatted with another stylist as Jasmine was finishing up with another client. Jasmine was a delight - very attentive to detail and personable. This was my first time and Ill be back. Thanks!

Fr
Review №67

Amazing experience. Katie was so friendly and kind. I will definitely book with her again.

Te
Review №68

Monica and Sonny were awesome! They asked about areas of concern and did a great job with my husband loosing up the center of my back, neck and traps which had been an issue.

La
Review №69

Such a wonderful experience! First time massage goer and I felt so comfortable and relaxed. Tim did an amazing job making me feel welcomed and relaxed and was very thorough with explaining the process to me. Highly recommend!

Li
Review №70

Was greeted with kindness and offered a mimosa to start the experience! Elle did a great job listening to my wants. The “pressure” was great throughout the whole visit. Even got me water mid-way when I asked. Very nice and calming nature to her.

Mi
Review №71

Sarah, the stylist, immediately put me at ease. I was looking for a low maintenance style because its getting too hard to hold styling tools for very long. She looked at the photos of what I had in mind & showed me what would work best with my hair. She did a wonderful job with both the color and cut. Heck, my husband even noticed AND liked it! Now thats saying a lot!Also, Sarah had the receptionist give me a courtesy call to let me that she was running a bit late. It was wasnt even 15 min. Not at all an inconvenience but so kind of them to give me a heads up. Great customer service. So hard to find these days.

Ta
Review №72

Amanda was amazing! For being at the start of her career, I have actually received more compliments about my hair than any other time I was with a “master stylist.” She was not afraid to ask me questions or think out loud with me! She was extremely welcoming and provided me an amazing experience. I wanted to show her a picture of my dog but my phone was dead, so she paused and found me a phone charger! It’s the little things. I will definitely be back to see Amanda!

Ka
Review №73

It was my very first time here so I was a bit nervous because I’m picky when it comes to who I let cut my hair. However, I had Gabby as my hair stylist and she did amazing! She was super nice and knew exactly what I wanted when showing her reference photos! I think it’s important to have a good connection with whoever is providing services. She’s a great conversationalist! Will definitely be coming back here!The price was good compared to other hair salons that charge more and don’t do as good as a job as they did here! As soon as i came in, they checked me in and offered refreshments. They have a very nice staff!

Mz
Review №74

Rest and relaxation package is well worth it! The massage was incredible, facial was amazing, the only reason I gave 4 stars is because the pedicure was just so, so. My girl was sweet but the other lady giving my daughter her pedicure was rude, cursed a lot and was the worse part of the relaxing experience. Would definitely go again. Minus the Pedi!

An
Review №75

I had a luxurious experience at this salon. I usually don’t trust new hair dressers. However, I was referred Anny by the owner for a balayage. I must say that Anny transformed my hair to a 365 degree. My hair looks so beautiful, I’m constantly receiving complements on my hair. I will definitely recommend it!!Loved it! 💇🏼‍♀️✨

Ar
Review №76

Love this place! Luxe is very considerate, accepting, and has a lovely, relaxed environment. The staff is incredible. I see Hunter, she does a beautiful job with my hair. 10/10. Highly recommend!

Ma
Review №77

Ruby was very friendly. She made sure that the length of my nails was what I wanted and that I liked color before painting all ten toes. I would schedule another pedi with her in the future.

Kr
Review №78

Amanda does such a wonderful job with my brows and lashes. She keeps me looking natural but polished!

Le
Review №79

Ruby did an excellent job with my customized facial on Sunday and my skin ended up feeling like a million bucks! She explained each BABOR product that she was using during the facial and their benefits to me, as requested. The extra massages on my scalp, shoulders/neck, hands, and feet were fantastic as well. Ruby has a wonderful personality and she is a very knowledgeable esthetician, which makes her a great asset at LUXE. I would definitely return to Ruby for future spa services, when visiting the Lancaster area.

Ap
Review №80

Jasmine did an excellent job! Especially great with the head massage :) I will be back

Va
Review №81

Love my haircut! Moraina took the time to ask questions and give me exactly what I was looking for. She was very knowledgeable and friendly. It was my first time getting salon services at Luxe and I will definitely be back.

Ke
Review №82

Not super thrilled with my blonde. I’m stripey. I couldn’t tell in the salon since it’s darker there but as soon as I got home I could tell. I’ve been getting my hair blonde for 13 years and never had an issue with my roots being brunette. I let them grow out for months as I don’t like processing my hair every 6-8 weeks. I never had an issue with prior salons. They were always able to get my roots covered and blended well. I figured I’d try a new salon since you have excellent reviews. But I’m not impressed and I don’t love it.Update: my haircut is not even either and I have very blunt cuts on pieces of my hair. Will not return

Ha
Review №83

Joadel fixed my choppy at home hair cut and made me feel comfortable the whole time. Im really happy with how it turned out!

Sh
Review №84

Jasmine really takes her time with my hair. I have A lot of hair and she does an amazing blowout. My hair is so silky smooth when she finishes my hair. Also, her scalp massages are to die for. If you’re black and looking for a person to complete an amazing blowout, book Jasmine.

An
Review №85

Morgan was great & efficient with my spray tan! Can easily be done if you’re in a time crunch yet didn’t feel rushed at all. Thorough with instructions & aftercare. Will definitely go back to her again :)

Ta
Review №86

Jess is amazing! She takes the time to consult with you to understand exactly what you want and provides excellent service! Highly recommended!

Ha
Review №87

Amazing stylist with incredible results. I gave Hunter a loose idea of what I wanted and she ran with it. I couldn’t be happier with how my hair came out! She asked so many good questions to make sure my new hair color fit my lifestyle. Very kind & I didn’t feel weird talking about my female partner. I also appreciated that she passed me off to another stylist to finish out the blowdry & style because that means she respects her clients time & works to be on schedule. Very excited to continue my hair journey with her!

Ch
Review №88

Love my hair & the suggestion of applying the toner to change the color without additional processing damage!Also enjoy our conversations!!Thanks!!!!!!!

Se
Review №89

I had such a pleasant experience at Luxe! Madi was my stylist and I’m incredibly grateful that she was! She was a total gem throughout my whole haircut process. My hair feels and looks absolutely beautiful, all thanks to her! I will definitely be booking her for all my future hair needs!

Di
Review №90

Today was my first visit in this wonderful place. I was delighted with the service received. Natasha did an excellent job on my hair. and not only that, she was patient and she took all the time necessary to make sure that my color was perfect.… Full highlights. . The price is very fair compared to other places. Excellent location. The facilities are very nice. cozy. and clean, the employees are very professional and friendly! this is definitely my new place for my hair nails and massages.. highly recommend!! Thanks 😊

Sa
Review №91

Absolutely loved Jasmine. She engaged with conversation and it was so nice to have someone to talk to. I Absolutely cant wait to do my November appointment. Thank you Jasmine for being such a gem. And the sweet girl at the front desk Thank you for making me feel welcomed.This is the first place I felt like I fit in and comfortable in. Thank you for being so amazing

Ai
Review №92

Such a fabulous experience with Katie! She was able to fix a bad cut and turn it into something lovely.

Pa
Review №93

Natasha created an excellent environment for me was very nice she knew what she was doing and I love my hair. I would recommend her 100%. Next time I do my hair at luxe, I will go to her again.Thank you again so much,Silvette

Te
Review №94

I recently wrote a review regarding my first experience at Luxe which was not anything like my second a day later. I thought I would go back in and try getting a color. Big mistake. My only request was that I did not want any warm or orange. Got a balayage which was the first time I ever had this. After two toners I left with red/ orange fried hair. Being a stylist myself I know the definition of a warm color which apparently at Luxe doesnt mean red or orange. I called in shortly after leaving because I was ashamed of my color. I cried in the chair upon my return where the stylist and owner Nate tried to convince me that my eye was not seeing clearly. Instead of providing great customer service, knowlege of color and the professional ability to correct my hair I was told that the stylist was a global premiere stylist with over 15 years experience (you pay to have a stylist with this title too) and that they felt they could not help me since we didnt agree on what we were seeing. Who treats a customer like that? Well I have over 18 years experience, my teachers certification and Im not dumb or color blind. Thank God for Dianna Allen at Pretentious Hair for correcting what Luxe could not. She is filled with knowledge and knows what warm colors are and how to correct them. Just because you have a fancy title does not make you more valuable than the stylist who does not. A title can be given to any stylist and it doesnt mean you are more talented or qualified because of it. A title doesnt entitle you to leave someones hair far from what they asked for and then try to make the client feel like its their fault. The Red/Orange is what I looked like after leaving Luxe. Pictures to the right of each of the red/orange ones is the correction done by Dianna Allen. Something I was told could not be done at Luxe. If I ran my salon like that I would be out of business.

Ma
Review №95

Jessica did a wonderful job seeking my input and ensuring my needs and expectations were met and exceeded. I felt refreshed and relaxed after my session with her. Highly recommend!!

Ai
Review №96

Joadel was great, he did exactly what I ask for and I couldn’t be happier. I will absolutely be back to see him.

Sa
Review №97

Sarah was amazing - so knowledgeable, talented, and understanding. I came to her with hopes that she could fix my choppy, dated, layered previous haircut. She listened to what I envisioned and made recommendations based on my hair texture. She was also realistic in what it would take to style my hair based on my inspo pics. I’m so happy with the cut I have now and will definitely be back to visit Sarah again!

Ch
Review №98

Sarah was great. Listened really well and was very knowledgeable. Her skills and attention to detail made for an amazing hair cut and experience.

Ca
Review №99

Kelly was my friends person and she wonderful. Very kind and did a great job. Took her time to make sure she was completely comfortable and satisfied with her visit! I am filling this out as I made the appointment so they had my phone number but the review is the words of my friend who had the work done.

Me
Review №100

I’ve gotten my hair highlighted here several times and have always had a great experience. I decided to get my nails done recently here and ruby was fantastic. Best manicure I’ve had in a while! Will absolutely be coming back.

je
Review №101

Sarah does a wonderful job coloring and cutting my hair every time! She is very skilled at making suggestions and personalizing looks.

Me
Review №102

Everything about this place is fun and exciting. The environment is gorgeous, the staff is so kind, and the location is great.Then theres Gabby... who was the epitome of what you want in a hair stylist. She did a thorough consultation with me, even though I only got a haircut. She was cautious with how much she took off and was conversational through the service without having to stop. She didnt immediately jump at the idea of chemical service when I asked her opinion and gave me a realistic and conservative recommendation.This is the part of my review where I disclose that I was a hairstylist for over a decade until I went back to college. I have worked in the industry... I have had horrible haircuts and even more horrendous color/highlights... Gabby is a young, up-and-coming stylist with true talent. I have not been so impressed by a stylist in a long time. I will be going to Gabby until shes absolutely sick of me. (lol)Give Luxe, and even more so, Gabby, your business.

Pe
Review №103

Luxe is a wonderful beauty salon & spa that I love. Thank you Jasmine for a great job on my hair!! I received many compliments on it!

Si
Review №104

I love emily! it was such a great experience; she knew how to handle my damaged hair and i’m so glad!! it was nice to sit back and let her do her magic. i enjoyed the hair cut i received today and will definitely be coming back soon for some color and highlights!! thank you emily and the team at luxe lancaster i had a wonderful time:)

So
Review №105

Natasha was amazing! Me and my mom absolutely loved it and will definitely go back.

Ro
Review №106

Very nice and Gabby did an amazing job on my hair! Love my new look! Thanks Gabby and the wonderful person that helped her.

Kr
Review №107

I just had one of the worst customer service experiences at your salon this evening. My appointment was scheduled for 10/10/23, and it has been for almost two weeks. I confirmed the appointment via email and text one week in advance. I was so excited to come to your salon, as I havent had a haircut in almost a year. I arranged childcare and drove 30 minutes to get to your salon, only to be told that I was not in the system for this evening. I showed the front-desk representative my confirmations. She told me that today my appointment was changed to Friday at 4:00pm. That time would never work with my schedule, and I absolutely did not confirm the change. I only book evenings.I had a missed call from an unknown number on my phone this afternoon. Apparently, it was your salon cancelling my appointment and rescheduling for another date. I didnt even know that I had a voicemail until I checked my voice messages at your salon. The front-desk representative was so kind and tried to get advice from management. She asked if I would be willing to reschedule, and I said that I would if I could receive some type of compensation for the cut. I wasnt planning on having anything extravagant, just a wash and cut. The receptionist had to once again go to a back room to speak with a manager. I was told that if I could come at 4:00pm on Friday, they would compensate the cut. Seriously?! I work, and this does not fit my schedule.A manager never once came out to speak to me about the situation, and everything fell on person at the front desk, who was very kind and empathetic.Ive been coming to your salon since 2016, and I am extremely disappointed in this experience. I would absolutely never recommend this salon to anyone.

An
Review №108

Luxe is the most fantastic salon. Period. Ruby who did my manicure and pedicure is amazing. She is professional, knowledgeable and amazing at her craft. Never have I had anyone do such an amazing job on my nails! If you are tired of the loud music, loud TV, manicurists babbling to each other and looking at their cellphones treating you like you don’t matter, you need to go to Luxe. Once you go to Luxe you will never go anywhere else. Thank you Luxe for being amazing.

Vi
Review №109

Luxe is a clean and professional place. I’ve had Hunter and Sarah who are both fabulous and I’m sure everyone else there is great as well! Hunter did such an amazing job on my hair today (color and cut) and I got so many compliments! ❤️

V
Review №110

Mackenzie absolutely nailed my split dye. She was so professional talking me through options and future decisions. Thank you!

To
Review №111

Natasha is an excellent stylist. She really takes her time and pays attention to detail.

ju
Review №112

I got my first deep tissue massage at luxe today. Monica was very professional and helped me feel comfortable throughout the massage. I will definitely be back!

Li
Review №113

Im in love with my new hairdo! It felt weighted down before and now it feels so light! Sarah listened to me and went above and beyond to give me the hairstyle I wanted. Very knowledgeable and so good at her craft. Highly recommend. Also the staff at Luxe are always super attentive and friendly.Appointment 2 months later:My 2nd time with Sarah and I couldnt be happier!Its truly a pleasure to watch her cut my hair. Shes an artist at work! Such attention to detail. I absolutely love my hair.

Li
Review №114

The lady that gave me my spray tan was super sweet, patient, kind, and seemed very knowledgeable. Overall Im very happy with my experience at Luxe Spa today. My tan came out a little weird and splotchy but the service was amazing and also incredibly fast. Spa was super clean and Id go back without hesitation.

He
Review №115

The LUXE Signature facial is excellent and one of the most relaxing experiences I have had. Ruby provided exceptional service. She is professional, polite, friendly, and made the entire experience comfortable and relaxing. The spa environment is clean and cozy. I felt rejuvenated and my skin is GLOWING! I highly recommend booking with Ruby for any and all services she provides at LUXE. She truly is the best! And I’m looking forward to my next visit.

Da
Review №116

I had a 30 minute facial with Amanda. She was knowledgeable and professional. I felt at ease with her. I would love to come back some time. P.S. It was my daughter’s bachelorette weekend and Luxe was able to accommodate all 12 of us. Great experience!

ma
Review №117

Jes is very professional and a talented artist. She made my daughter feel amazing and beautiful. The end result was breathtaking. My daughter is very happy with the result. I highly recommend her to anyone looking for beautiful colors. 100/100

Or
Review №118

Ive had many massages throughout the years(some that were way overpriced) and this was one of the best Ive ever had. He took the time to ask the pertinent questions and made sure I was satisfied with all aspects of the massage. I do competitive powerlifting and had an upper quad spasm the week before and he diligently worked it out. He was personable and you can tell that he really cares. 10/10 would recommend.

Sa
Review №119

Joadel was amazing and we had some laughs. I enjoyed the experience! Thanks so much for listening to me and bringing my hair and curls back to life! See you again soon!

Ga
Review №120

Gabby was great!! She was so easy to talk to and she wanted to give me exactly what I wanted with my hair. I had a great experience! I am very happy with how my hair turned out and loved the atmosphere. Will definitely be coming back.

He
Review №121

Ashley has been styling my hair for many years and I cant say enough great things about her. She demonstrates the epitome of perfection in everything she does, and is always being open to new ideas. Not a day goes by that someone doesnt compliment me on my hairstyle. Shes the best!

An
Review №122

Ive been getting pedicures at Luxe for about 10 years, about the last 5 of which have been with Kelly. She does a fantastic job! She is very competent, professional, friendly, and a fun person to spend an hour with. I love how my feet look after the wonderfully relaxing pedicure she gives me. I wouldnt go anywhere else!

Ti
Review №123

Jasmine was so helpful in teaching me how to care for my curly hair, and was a delight to talk to, and my hair turned out great! Will definitely be back!

Ta
Review №124

Spray tan with Ruby was super easy and quick! She was very professional and kind! Thank you!

Ch
Review №125

Morgan stepped up to provide my sugar scrub after a scheduling mishap and did a wonderful job. She made me feel comfortable during my treatment and left my skin soft and smooth. I will definitely return for a massage with her!

Al
Review №126

Love my hair done by Shannon!! She is amazing and gave me exactly what I asked for and listened to everything I said I wanted. Highly recommend her, I got a partial balayage and I will definitely be going back to her in the future!

Em
Review №127

Ashley is amazing! I was soo incredibly happy with how my wedding hair turned out. I wouldnt change a thing about it!

Vi
Review №128

Natasha is fantastic - she took her time and was extremely thorough and precise. My blonde hasn’t looked this good in a long time. I finally found a stylist that can give me body and lift in my color!! Super impressed.

Er
Review №129

Maddy always does an amazing job on my daughter’s hair. She always leaves happy and feeling good after her appointment l.

Ti
Review №130

My first experience at Luxe was awesome! Dasha is so sweet and personable. She listened to what I was wanting and gave great feedback when I was in limbo with what color to go with. I love my balayage and my cut! She did a fabulous job!

G&
Review №131

One of the best stylings Ive gotten in a long time! I love it! Highly recommend!!

Jo
Review №132

This was my first time at Luxe and I’ll definitely be back again! All the staff there were wonderful, friendly and welcoming. Chris did my pedicure and she rocked! I loved how she explained everything to me and gave so much detail on improving my foot care. I enjoyed her company during my service.

Sa
Review №133

Staff at Luxe is professional, friendly and kind. Services are always top notch and worth the value. Jessica for massage, Kelly for facials, and Ruby for nails are all wonderful. Thanks!

Ma
Review №134

Sarah is a champion and a rockstar! If shes not already the person you see for haircuts, then youre making a big mistake.My haircut looks good as soon as shes done and continues to look great for weeks and weeks after. Ill never again have to wait 10 days for it to grow in.

Be
Review №135

Dasha is the best. I’ve been seeing her for 2 years since moving back to the area and I couldn’t have asked for a better stylist! My hair has literally never looked better - she nails it every time with my color and what I’m envisioning. She’s not only my stylist but has become a great friend. She’s personable, kind, and is amazing at what she does!

Ei
Review №136

Crystals talent is incredible and her personality is unmatched. The receptionists are always professional, kind and helpful. I highly recommend Luxe Salon and its amazing team.

Rh
Review №137

Best facial Ive ever had! All of the services were excellent and the atmosphere was lovely and peaceful. Highly recommend.

Ki
Review №138

Ruby is fantastic! Ive visited many nail salons and tried so many manicurists, and Im so glad to have found her. She is truly an artist :)

Em
Review №139

I couldnt be happier with my haircut by Joadel at Luxe salon this evening. From the minute I walked in everybody was very friendly and helpful. I have long, thick hair and I was becoming bored of my hair just always being long and one length. I wanted to keep most of the length and add more layers and bangs. Joadel did exactly what I ask and kept asking my opinion along the way which made me feel very comfortable. The end result is a combination of what I envisioned and Joadels natural talent and I am very pleased! Thank you all so much!

Ya
Review №140

Loved this place and everyone is nice and chatty. Loved my final haircut and style. Definitely recommend if your looking for a trustworthy place.

Ai
Review №141

Jes is great...love her skills with cut and color. She really gets to know you and your hair..what works best for you to look your best!She always makes me look beautiful!Jes is never a disappointment!!Always love going to see her at Luxe!Great cut and color...look years younger!!

Ch
Review №142

Had a great relaxing time. Kelly (facial) and Matthew (massage) are the best!

Ja
Review №143

Thanks to Joadel for my new look. I love it! 😁

Jo
Review №144

What an incredible experience. The facility is fantastic and the service was phenomenal. My wife and I had a couples massage and it was perfect. I believe we had Matt and Monica and will certaintly request them next time we come.11.9.22 reviewMy son had a great first time quality deep tissue massage experience. Hes a year round athlete and definitely needed every minute of it. When he got it out, he said wow, that was great.

Ma
Review №145

Amazing, Amazing, AMAZING! Hunter is such an fantastic stylist. Ive been going to Luxe & seeing Hunter specifically for several years now and I can tell you that she is beyond talented. I totally trust her recommendations. Im sure all of the other stylists are just as talented but there is absolutely no way Id go to anyway else but her. I look forward to my hair appointments at Luxe. I always leave looking amazing & feeling so relaxed/refreshed. If youre thinking about going, just do it! You wont regret it 💯 Unless of course you dont like looking awesome, having amazing conversations & feeling amazing about yourself- said no one ever!

Me
Review №146

Meghan Lauer goes to great lengths to provide excellent service and make sure the client is comfortable and happy with her work. She has a sweet and pleasant personality. I got a mani and pedi and my nails looked beautiful when she was done. It was a relaxing and enjoyable experience. I will definitely be coming back!!!

Pa
Review №147

Kate was amazing! I have been going to this salon for a little over a year now and have had to pivot stylists (due to departures of staff) and yesterday I had the pleasure of working with Kate. She was so personable and was attentive to what I wanted for my hair. I 100% recommend her as a stylist. I had fun, was comfortable, and walked out of there feeling amazing. I can’t wait for our next appointment!

Wi
Review №148

Sarah is so kind and is so talented! She made me feel comfortable, took the time to listen to what I was looking for and the concerns I had, and was extremely informative. You can tell that shes not only great at her job, but is also very knowledgable. Loved my experience and my haircut! The rest of the staff was also very welcoming!

Ju
Review №149

Highly recommend!! They have excellent service and attention, from the beginning to the ending I had a really nice experience in this Salon for my gel pedicure, I will definitely come back for more!

Li
Review №150

I was looking for a hair stylist for the longest time.A friend recommended Scottie and I couldn’t be happier. I absolutely love my haircut. It lays so nicely. Master with scissors. Thank you Scottie!

De
Review №151

My first time getting my hair cut at Luxe and it was a great experience! My stylist Ashley understood that I wanted to try a new style and made it work really well. She was pleasant to chat with while she worked and answered any questions I had. Ill certainly be returning when Im due for my next haircut.

Ha
Review №152

I booked appointments for my sisters bachelorette party, but I dont know if I would come back to this location. Ive been to the Lititz location and havent had any issues there. We had some issues with scheduling, but Roxanne was helpful in getting everything squared away.Everyone in our party enjoyed their facials, but the massages and manicures were so-so. It seemed like there were some issues because of the scheduling mix-up (my sister and I were put in the couples massage room, which gave us a good laugh afterwards, but was still not ideal). When we got to the manicures, some peoples nails didnt turn out great.All in all, the facials were all really good, but I would not come back to the Lancaster location.

Ka
Review №153

Hunter was amazing! She not only made recommendations that were incredible, but also explained everything to me. I have never been happier with my hair!

Kr
Review №154

Elle did a superb job with my session. Definitely a 2 thumbs up 👍. My only regret is that I could not get a 90 minute session. That being said I feel much better and strongly recommend her.

Je
Review №155

Gabby was wonderful. I went in feeling defeated about how my hair looked and left feeling quite the opposite. Can’t wait to visit again- my cut and color are lovely!

Kr
Review №156

Emily was my masseuse, she was excellent ! We worked together for 90 minutes and worked through all the problem areas. She’s magical with her hands and techniques. I can’t wait to work with her again in the future. She’s a true professional, and took the extra time I needed to feel relaxed during our session. A true asset to the LUXE family ! Thank you !!!

Ar
Review №157

Super kind! Did an amazing job making me feel beautiful when I left the salon!

Gl
Review №158

Monica is an excellent therapist and I will be booking her again. Very pleased with her massage skills and attention to my specific issues. Highest recommendation.

Ai
Review №159

We went for our first couples massage at Luxe. We were welcomed on time and were well taken care of from start to finish. The salon is immaculate and comfortable and the staff are friendly and accommodating- we will definitely be going back.

Sa
Review №160

Ive left a review before, but it was after the first time I went here a couple years ago. Katie is always awesome. Both the hair service and the conversations are so great I keep driving out there even though Ive moved twice and now live in York. She doesnt judge that I usually am pretty low maintenance with my hair and do color on my own due to budget reasons, but hypes me up about what I want to do with with the cut and gives styling suggestions when I ask. If I could rate her more than 5, I would.

Ka
Review №161

Natasha is amazing, friendly, & super helpful!! Natasha pushed me out of my comfort zone & I am so so happy with my hair. I have been to other salons & will never go back after stepping foot in Luxe. Don’t stop doing what you’re doing Natasha!

Ka
Review №162

She did amazing on my haircut i cannot be happier, thank you!!

St
Review №163

This was my second massage with Matt and I had the same excellent experience. He is truly an expert in his field. Matt has his client’s best interest in mind. He is meticulous and thorough. He makes sure that he combs over each muscle group to identify where pain and problems start and works from there. I have better range of motion and less pain when I leave his sessions (though I’m ok being a bit sore the next day). If I could book him every week I would.

Lo
Review №164

I had a fantastic spa day at Luxe Lancaster!First, I had a Wash, Cut and Style with Sarah. She was awesome! I love my hair! Next, I had another wonderful Swedish massage with Jessica. It was so relaxing and refreshing. She used the right amount of pressure and worked out my tension. I also had my eyebrows waxed with Kelly she did a phenomenal job, as well!Ill be back again very soon. Thank you!

Je
Review №165

This is just trying to schedule an appointment, which I was not able to even do.I called and had to leave a message for someone to call me back, which took an hour. Ok, I know they’re very busy, good sign!So, I spoke with a very kind lady who went above and beyond and asked me to email the stylist what she needed (pics of my hair and what color I was interested in). I prepared my email and it didn’t send, I did it again and the same thing happened.I called the salon again and spoke with someone who was NOT in the mood to speak to me. I explained that I was having trouble. She told me that stylist was with someone and was busy, was going to be done at 4pm and she would be done for the day. She told me she didn’t know the personal email for the stylist and asked to call me back the next day, when she checks into it…I told her I was supposed to be emailing this stylist I just couldn’t get it to go through. She put me on hold (seemingly annoyed, not sure??). She came back to give me a generic email. I felt defeated just in the 2 minutes I spent speaking to her, must have been a forewarning.So, the stylist was very gracious and called me; even though she never did receive my email. While speaking to her, I said I wanted an appointment that was soon (tomorrow but I could do the evening after work any day). Well, we ended the call with her telling me to call another salon. My second and final defeat. I decided that trying for a weekend wasn’t going to get me anywhere either.I didn’t ask for anything unheard of, just a full blonde color, and told the stylist I was willing to go with whatever her suggestion for coloring my hair would be, just didn’t think it would be to go to call another salon??I guess if they’re turning away customers they must be doing very well, that’s great! It’s just frustrating that I wasted time trying to get an appointment at this salon.As a side note, this salon charged my daughter for an appointment she couldn’t go to and forgot about because she really was sick. I was willing to overlook that since she called and the charge was refunded, but it was charged to her card without her authorization.

Sa
Review №166

I regularly get my hair done at Luxe (Thank you Hunter!) and I would also highly recommend using Luxe for your hair and makeup on your wedding day! I had quite a large bridal party plus both Moms getting hair and makeup done (10 of us total) and all of the girls from Luxe were not only so nice but amazingly talented - everyone looked gorgeous and they finished ahead of schedule! Dasha and Hunter made me feel beautiful for the day (and my hair and makeup stayed perfect through the end of the night). The bridal coordinator also made scheduling everything a breeze and getting nails/spray tan/facials all done in one place was great.

Re
Review №167

Kelly is the best! She was informative and gentle. I had a relaxing experience and booked my next session already. Thank you!

Mi
Review №168

Madi was great! She understood my explaining of what I wanted, and I loved the special lighting for photos afterward!!!!

El
Review №169

Avery was absolutely fantastic. I felt so welcomed and safe with my massage therapist. Avery was compassionate, thorough, and listened to exactly what I hoped to achieve with my message. It was relaxing and yet incredibly directed at exactly my high pain points (shoulders, biceps).I felt like I had a Reiki and massage session all at once!

Ju
Review №170

I got my first massage at Luxe today and it was excellent. I had great service and an amazing treatment! I came into the appointment with discomfort in my back. During my massage and after I immediately felt relaxed and comfort. This was an amazing experience and I would totally come again. Thank you Luxe!

El
Review №171

Hunter was welcoming and friendly. She gave suggestions when I didn’t know what I wanted. I will definitely see Hunter again.

Co
Review №172

I am a new client. This was my first appointment with Luxe Salon and Hunter as my stylist and had a great experience. I am happy with the color and cut that I received! When I first arrived i was greeted by the receptionist who offered me a drink and made me feel welcomed. With no wait i was greeted by Hunter. Hunter took the time to discuss the look I was wanting to achieve and the health of my hair. She gave me pointers on keeping my hair healthy, suggested products, heat tools that will be less damaging, and how to prepare my hair for elements during vacation and hair prep for my next appointment. Checking in on me while my hair processed and asking if i needed anything to drink. It has been a tough year searching for a GOOD stylist who knows color well, hair health, product and tips. Luxe Thank You for making me feel welcomed in your salon. Hunter Thank You for your time, tips, and in helping me achieve the look I was wanting!

La
Review №173

I’ve had three different stylists during my time as a Luxe customer and all have been great. Scotty, however, is superlative!!! He is a consummate professional while always so warm and welcoming-like seeing an old friend who just happens to be a great stylist. I enjoy my visits thoroughly!! Thanks Scotty!!!

Mi
Review №174

Scotty was great! I went in undecided on what I wanted but we talked and he helped me make a good decision. I absolutely love the way he made me feel welcomed and that he cared.

Ge
Review №175

It was such a pleasure to have my hair cut by Scott, he was very welcoming and easy to talk to the entire time, as a pregnant lady who just needed a little pick me up, he was the perfect person to do it. I left Luxe Salon feeling and looking beautiful. Thank you so much Scott, I look forward to seeing you soon!

Ja
Review №176

I came in for a massage and was so happy with Tamera. She sat with me and asked a few questions regarding what I like, dislike, need. She was great! She took great care of my hand that I had surgery on. I would definitely come back and request her.The Luxe staff is always friendly and attentive.Jayne

Ly
Review №177

Kaity is amazing! Beyond her talent, she is a wonderful conversationalist. Kaity remembers my family and always is interested in whats going on in my life. I feel like Im getting my hair done by a friend. The salon is very clean. The front desk staff makes me feel welcome and valued. I love it here!

Ta
Review №178

I have searched and searched for a reliable hair stylist in Lancaster for about 15 years. I finally found Katie at Luxe Lancaster. She has cut my hair several times and we always have great conversations. I do not color my hair, so most of the time it is a chop or a trim, but I always leave the salon happy. This most recent visit, I was able to get in in within 3 days of calling for an appointment, so she does have availability that always suits me. I would highly recommend her services and the services at Luxe salon. -Taylor Gainer

Ch
Review №179

Matt is the best masseuse to ever have been. Hes help me identify where my pain is coming from and easily takes care of all my aches, pains, and tightness. A truly passionate worker who makes the whole experience comfortable and relieving.

Sh
Review №180

I bought a couples massage forMy daughter and I. It was our first time there and my very first massage with a man masseuse. Tim was AMAZING and made me feel a comfortable and relaxed. Best massage I ever had and rest of the staff was very attentive and kind!

Em
Review №181

Katie had great questions to help me determine what I wanted from my haircut, and she totally delivered!

Je
Review №182

Very nice and pleasant love my color and I definitely will be back again

Ca
Review №183

Emily is amazing! I have been seeing her for a little over a year and she never disappoints! She just did a complete makeover on my extremely difficult hair and she went above and beyond my expectations!!

Ja
Review №184

Very relaxing and a great overall experience for my first ever massage!

HO
Review №185

Very relaxing. Monica was so gentle and took her time on areas overall. Would definitely be back again!!

Za
Review №186

The woman at the desk in the massage area was very helpful and nice. And Luis was a great person to talk to at the beginning of the massage to make the whole experience more relaxing. He also really got in there and fixed all those knots in my shoulders. Thank you again!

Mo
Review №187

Ruby is very friendly and did an excellent job in my nails!

Am
Review №188

Jes is awesome! Very professional. Knows what she is doing. I wanted some tweaking to highlights she recently did and she got me back in right away and knew just what it needed! Id recommend her to anyone!! The salon itself is modern and clean.

Be
Review №189

Hope was great! Super friendly and knew what she was doing. Took the time to make sure all my preferences and expectations were known prior to the start of the massages and checked in periodically during. After our couples massages her and Katie got us some waters and walked us out and made sure we were satisfied. The whole experience here was amazing, we were visiting from out of town for an anniversary weekend and a ton of places were booked months in advance. Scheduling was very easy and when we checked in the waiting area they accommodated us and made sure we were comfortable and had everything we needed prior to starting our massages. All staff was super friendly and the Spa itself was very clean and tranquil. This was the perfect way to end the weekend, we recommend Luxe highly and will definitely be back.

Am
Review №190

What a fabulous experience! This was my first time at Luxe; Amanda was professional, welcoming, and thorough. I already booked my follow-up and highly recommend Amanda, specifically.

Fa
Review №191

Im new to the area and have never had my hair done at a salon in my adult life and I knew it was time for a change. I was super nervous going in but Dasha did a fantastic job at making me feel comfortable, and gave me exactly what I asked for in my haircut. Talk about a confidence boost! The salon atmosphere was so good and everyone I interacted with was very kind. Ill definitely be back!

Yv
Review №192

Moraina is just the best! You can tell she is passionate about her work, and she is very personable, so I always feel comfortable talking to her. She makes my hair look amazing--its actual magic!(Balayage and cut)My massage was so relaxing, and I felt amazing afterwards. Luis was very attentive and talented. He definitely exceeded my expectations. I always have a great spa experience at Luxe, and today did not disappoint.

Ki
Review №193

Jes always does an amazing job with my hair. I’ve never had a bad experience. Not only do I love it, but I receive a lot of compliments as well. She’s also very knowledgeable when it comes to coloring. I know I can trust her when trying new things.Also, the salon itself is also amazing it’s very clean and everyone is very professional and nice. It’s a great atmosphere.

Au
Review №194

I’ve been going to Luxe for years and I’ve never had a bad experience. The staff is very professional and their salon and spa is very clean. Scotty is my favorite hair stylist. Every time I work with him I feel beautiful after and get many compliments on my hair. He is wonderful!! Very patient and kind and easy to talk with. So happy to have found this gem!

Ch
Review №195

Mckenzie was awesome and really took her time to make sure I felt pampered and happy with my cut and style.

Fi
Review №196

Perfect spa getaway, posing as a salon! My almost 6--year-old and I were spoiled & over-accommodated. Easy access, awesome customer service, over-the-top talent, & great prices! Were returning this week for mommy/daughter mani/pedis & moms color treatment! xoxo Kori & Finnea

Sa
Review №197

Gabby was the best hair dresser I’ve had since I moved to PA. She paid special attention to detail to make sure my color was perfect. Thanks for the great service!

Br
Review №198

I got waxed and it was such an amazing experience. Amanda take her time and makes me feel so comfortable, she didn’t rip me and made sure to get every hair. I love how thorough she is. I look forward to coming back next time.

Sa
Review №199

So personable, reliable and makes you feel comfortable for all visits. Thank you!

Information
76 Photos
199 Comments
4.8 Rating
  • Address:824 1st St, Lancaster, PA 17603, United States
  • Site:http://www.luxelancaster.com/
  • Phone:+1 717-393-3200
Categories
Working hours
  • Monday:11 AM–8 PM
  • Tuesday:9 AM–9 PM
  • Wednesday:9 AM–9 PM
  • Thursday:9 AM–9 PM
  • Friday:9 AM–7 PM
  • Saturday:9 AM–4 PM
  • Sunday:12–6 PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointment required:Yes
  • Appointments recommended:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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