The staff was friendly and courteous and, most importantly, the massage was awesome! Extremely relaxing and the therapist focused well on my areas of concern while balancing massaging other areas.
I had gone too long without a massage and went into this location with a Christmas gift card. I was very happy with the overall experience with Jenny. Great listener, great massage - I will be back! Thanks again Jenny!
Great Therapist. I also love their prices. She listened to me and applied perfect pressure.
I only book for my wife but the chocolate gold coins in the waiting room are really good. happy wife happy life
Absolutely incredible experience. I would highly recommend this facility and its massage therapists.
Staff are very kind and helpful. Megan is an amazing therapist. She truly listened and worked hard on my tight spots. Overall they exceeded expectations.
Wonderful morning! Maddie gave me one of the best massages I’ve ever had!
The worst customer service Ive ever experienced. I bought an 80 dollar 60 minute massage, online, through THEIR website, to be sent to my wife. She never received it and my card was charged. Ruined the surprise and left me out 80 dollars. I called the business and they said that the online purchase was through a third party and they dont handle it. Jackie said she didnt even know who I could contact, and that it wasnt their problem. They basically stole 80 dollars and then hung up on a customer requesting the money back. Disgusting.
So the shop is good, nice and friendly, however the therapist didnt check the time slot and wasted the whole time doing things that were not what i wanted. When this person realized the time was up they basically kicked me out mid massage to get the next client. Elle was the therapist. If you get this person make sure you get what you want done first or you may find youself kicked out mid massage due to poor time management. I had to book another massage and am kind of upset that i have to pay twice for what i should have gotten once. I think ill find another place from now on.
Its awesome how many options they give you before your massage about how you would like the room temperature, if youd like the bed warmer on, volume of the music, etc... They also ask for feedback during the massage to see what areas you would like them to give more attention to. The staff is also extremely friendly and helpful. I will definitely be going back!Update: Ive been going here for about 2 years and when they can get me in its a great massage but if you need to cancel but dont call within 24 hours of your massage you still have to pay but Ive had them call me the day of my massage 4 times to cancel and once I actually showed up in the studio and they told me my therapist had called in that day, I just think its absolutely ridiculous that if I cancel I get charged but they can do it MULTIPLE times and not give me any free sessions or anything.
While the masseuses I’ve had have been great, the bookkeeping needs work. They could use new software. They won’t give a receipt without you asking for it. The gift cards I purchased were a great deal but it was near impossible to figure out if I was credited and what was paid from my membership dues. I talked to a manager from another location and she was very nice and understood my concerns. Hopefully they’ll get everything straightened out because it’s a nice, clean relaxing experience except for this issue
I recently visited Elements Massage studio in Ken Caryl and what a treat! Megan was my therapist for a full hour and a half. She consulted with me prior to starting and I let her know one tighter area in my back needed some additional focus. She was really able to loosen the tension. She was attentive during the massage asking if the pressure was okay. She also consulted me following the massage providing me some really good tips on how to continue to stretch and loosen the tighter tension areas in my back.As I walked out to the front reception to check out another client had just finished their massage and we both stood there concurring on how great we felt. I commented I should have signed up for the full two hours it was so great. She mentioned she visits every month as part of a monthly membership. I didnt know you could sign up for a membership and share the appointments with family. Definitely will recommend to friends and family. Make sure you ask for the introductory massage price and I recommend at minimum the full hour and half massage.
I love this place! The staff is extremely educated and professional. I have had the best massages, no matter who I see. I know I will always be taken care of. If you have not been to this location at Ken Caryl....please make time for yourself and come here and youll continue to make time to be here, thats a personal testimony . The front desk is so diligent. I think its amazing how reasonable the prices are as a client for how experienced the therapist are. I love the membership idea and courtesy phone calls. Such great client care. I can gaurantee that the owner and manager of this place have set a great example and provide a pleasant , well ran environment here....everyone loves their job and loves being there. Im super impressed.So great.
My boyfriend and I just went in for our first ever professional massage. Jen was super welcoming and helpful right off the bat, and answered all the questions we had about the massage. My boyfriend and I ended up seeing Gloria and Maria, I had Maria and she did an amazing job! I was very nervous about the whole thing with it being my first time but she walked me through everything making sure I was comfortable. My boyfriend has a lot of back problems and mentioned that Gloria was able to really target his specific needs. The center was very clean and the check in process was fairly simple. We will definitely be back!!
I have been going to Elements monthly for the last year. I always have a great experience. Megan is my therapist and she is very professional and gives a great deep massage which is what I need due to my demanding job. They are always great with scheduling and help me find something that works for me, I never wait very long in the waiting room and Megan always has great recommendations after my massage to help me stretch and stay comfortable between massage sessions. The entire atmosphere of the studio is very relaxing. I highly recommend.
BEWARE of signing up for the monthly package and good luck getting out of it. 30 days notice has felt more like 60 days, considering my husband signed paperwork terminating his agreement on 9/1, we were charged for September, and we were just charged again for October. Thus, one star for their contractual stipulations that manage to lock you in as long as humanly possible.My husband has enjoyed some decent massages while there, though, so one star for that.
Not only is everyone friendly and welcoming but the massage therapists are so talented! Each time I receive a massage I feel like the therapist who is working with me is truly listening to my needs and requests. In addition, they are intuitive so they discover and help fix problem areas that I didnt even know existed prior to going in!!! Their massages constantly reflect exactly what I am looking for and need at the moment. I feel like a new person every time I leave that studio!
I got a massage with Kathy and I absolutely loved it! It was my first massage EVER! She did amazing working with me on the amount of pressure! I work as a nail technician so she worked on my a lot and it was so helpful! Im going to start attending regularly it helped my back and mood so much! Cant wait to go back!
We had a wonderful experience and this is such a well run location. The staff, the therapists, everyone is just top notch.Let me highly recommend going to this location. I had to book for a group of 3 people and it was a snap to get that booked with their incredibly friendly reception. They didnt hard sell their package options and they were super helpful in making sure we picked the right options. The therapists were well trained and did an amazing job.
I absolutely love this studio! They are not a spa, but as far as massage goes, Elements Massage Ken Caryl is a step above the rest. I had multiple massages from different therapists, depending on my needs, and I have always been satisfied. But the beauty about Elements is that, even if I wasnt satisfied, they have what they call the Elements Promise. Which means if youre not satisfied, they will rebook you with a different therapist that better fits your needs at no cost to you. And they have a wide range of therapies with different styles and pressure depths to fit your personal preferences. Definitely worth giving them a try!
My husband and I have been members for a couple of years now and have always had good massages here. I feel its an excellent value and the membership not only helps make massage more affordable, but encourages us to get massages on a somewhat more regular basis. The massages we have had here have ranged from good to excellent. The front desk staff is always friendly and professional. If you are new to getting massages bear in mind that there are different styles and approaches. If you don’t love your massage try a different massage therapist.
I have been a member for 2+ years. The staff has always been friendly. My therapist Kyle is one in a million. He is very professional and has always been intuitive to my needs. Great deep tissue massage. I have never been disappointed.
Such a clean, warm and professional place. Therapist was very well versed in the therapeutic massage I was seeking. Their annual program is a great deal and offering a substantial discount. I was referred by my Physical Therapist and so glad I went. Felt very safe in the instruction I was getting.
Outstanding, talented therapist who listened to my exact requests. Studio is warm, inviting and very professional. I have been to this studio at least 5-6 times in the last few months - every time they go out of their way to ensure I am scheduled with the right therapist. Theyve all been great!
The new owner Anne Marie is exceptional!! There is no higher praise I can give.... She has a true commitment to the business and providing the best customer service possible. She has a strong passion about the business and customer service and making sure the customers are taken care of and have a wonderful experience. My husband and I are very pleased with the new ownership. Great therapist too!!
From the moment I walked in the building I instantly felt relaxed by the calm atmosphere and kind staff. They immediately provided me with water and offered a neck pillow as they began to explain the massage processes and the different options available to me. My massage therapist was incredible! He took the time to speak with me about where I was experience pain/tension and what was going on in my life to cause anxiety/tension. He really took the information I gave him at the beginning of the session to heart and customized my massage accordingly focusing on major trouble areas. I would go back every day if I could!! I have been to Massage Envy and a few other places, but Elements really knows how to provide a fantastic customer experience. I cant wait to go back for my next monthly (it was a no brainer to join their massage program- and a great deal!)!
The entire experience was terrific. It was my first time at this Elements and they took the time to make sure I felt comfortable and matched me with Jenn - who customized my massage and made me feel great. I am looking forward to coming back for my next massage.
The entire team at Elements Ken Caryl have treated me like a VIP since my very first visit. I have been a client now for nearly 3 years. I can only give the highest marks to Anne Marie, the receptionists/schedulers and the talented therapists. Most recently, Sam has been providing my care. I am able to return to my duties as a dentist, with no neck, shoulder or back pain, which allows me to be at my best for my patients. Highly recommended!
This was my first massage with Elements and I was very impressed. I had Lisa and she was wonderful. She did just what I needed, was friendly, easy to talk to and knowledgeable. I will definitely be going back for more massages with her.
I had a wonderful experience with Elements Massage! My therapist (Sandy) was a combination of knowledge and intuition combined. Very professional, yet friendly and accommodating.... The atmosphere was very welcoming and comfortable. I became a member.
Massage was heavenly. Megan really worked my shoulders and back (at my request). She actually gave me a full body massage but gave my shoulders special attention.Receptionists were very friendly and helpful!The entire experience was awesome!
Excellent staff starting with the front desk agents. The providers are very helpful and knowledgeable! I had Meagan and Adom, They also gave me feedback to help improve my physical pain and problems. I will continue going to this facility and would recommend it! Especially for people looking for something consistent.
Very professional and caring office! I came in from out of town and was told to visit this office. Now I know why. From the second I walked in I knew I was in the right place. It was my first visit and they wasted no time getting my history done and getting me onto the table efficiently. They pre-warmed me with hot packs and then got me going with the therapist . I had asked for an upper body massage and I could not have asked for more, except next time I think I will go for the full body! Upon my exit they explained the things that I should do going forward and was all very helpful. Great massage, great people very professional!
Fantastic atmosphere! Sarah at the front desk was professional and kind, and Kendra gave me an amazing massage! She was intuitive to my body and listened to me, encouraged communication for comfort, and had excellent pressure.
My massage therapist, Maria, was so sweet, professional, and fantastic at what she does!I had THE best massage Ive ever had, in a very relaxed environment. It was exactly what I needed!The front desk staff was also very polite and professional!
My personal experience is HIGH END ! Roman is the Guy you want to see, but other therapists are also extremely talented and keeping up the best work. Ann Marie, the owner, is making this place unique, pleasant, clean and really great environment for customers and her employees. I hardly recommending Elements Massage at Littleton to everyone and proudly will keep sending more people their way!
Very professional, great atmosphere, the girls at the front desk are friendly and helpful!! Would highly recommend this place! I had a back injury rafting , after the extreme visits of the chiropractor I came here, I feel so much better! Liz and Mike are amazing at what they do its hard to choose between them!
Having been to Elements, in Ken Caryl a few times now I can say I have never been disappointed. Therapists have always listened to and addressed any issues. Ive even left with specific hand written exercises to help in releasing tight muscles.Everyone is friendly and making an appointment has always been easy through the polite and courteous receptionists.
I really enjoy my sessions with Adam. He always remembers what areas weve been working on and helps me to set the right goals for my health. Its always a relaxing atmosphere and every person I encounter is friendly and professional. I actually moved across town a few months ago and still make the drive to this location because I love it so much.
Really a nice place to get a massage. The owner is lovely and very welcoming. Every therapist that I have received a massage from has been extremely professional and capable. I require very deep tissue and I have been more than thrilled with the results!
I’ve been a member for a number of years and the staff has always been polite and courteous and always made me feel relaxed. Even with the COVID-19 restrictions, my last massage was one of the best I’ve ever had! As long as you were a comfortable mask you really don’t notice any difference.
Candace is my FAVORITE THERAPIST! She delivers a five star experience and is very knowledgeable, friendly, and professional. During our sessions she always kindly makes sure to check in and confirm the pressure and the areas I would like her to work on are being addressed. I would Highly Recommend Candace and the other practitioners at Elements Massage as top notch therapists and the industrys best.
I had the best experience at the Ken Caryl location. Gloria was the absolute best. She made sure to ask questions to make I was comfortable. I would definitely go back there again.
Great massage and very friendly staff! Definitely recommend
I have been going to Elements Massage Ken Caryl for about six months. Liz is great. I see her for monthly massages. She is kind, always listens, and is a talented masseuse. She has helped my back/neck issues a lot.
In all honesty, Roman and Samantha are incredible massage therapists. I have referred friends and family to both therapists.My largest issue is the owner has continued to charge my card even after attempting to cancel services two months ago. Unfortunately, I have been forced to contact the attorney generals office as well as the BBB for a refund.
It was my first message and it was perfect! So relaxing and revitalizing. My message therapist did such a great job and was super kind. The atmosphere was very nice too, even the waiting room!
Kind, warm, helpful staff. Spa- like atmosphere with a warm neck pillow while I waited for my turn! Kendra does a beautiful job at keeping a wonderfully relaxing vibe, while explaining what shes doing and being informative about how my body works and what might be the cause of all my tightness.
I came in this morning experiencing excruciating pain in my neck. It hurt to even look to the side! Megan was outstanding and spent the entire hour working on my neck, and now I am completely pain free. If you are having specific pain, ask for Megan! She was fantastic and showed great attention to detail.
I have been going to Elements for several months now. I LOVE this place. Very professional and super friendly staff. They try and accommodate you and your schedule. The therapist are super knowledgeable, and care about your health! GO SEE THEM.
Stephanie is very professional and amazing at what she does. She helped me out tremendously and i am ever so grateful. I highly recommend Elements Massage and Stephanie.
Top knotch. One of the best massages I have ever had. Scott addressed my issues in a relaxed yet therapeutic way that opened up my posture and released the built up tension that was restricting my range of motion. Dont let this strip mall service fool you, they are the real deal. If you are looking for results, give them a call.
Always a great massage from Jen. So glad I made the appointment. Exactly what I needed. She is so knowledgeable and professional.
I love getting massages at Elements, especially with Lindsey and Kendra! Everyone is super nice and professional, and the facility is always very clean!I highly recommend buying a membership here:-)
Love Elements Massage of Ken Caryl. Kelly is fantastic and so is Aubrey! The front desk team is kind and efficient. Great job to owners for building a strong team and creating an environment for deep relaxation!
April and Tara are well trained and the best therapists in Colorado. If you have an opportunity to schedule time with either of them, youll have a new definition of relaxed. Great work - thanks again!
I just had an 90 minute massage at Elements Massage in Ken Caryl, and it was wonderful. The environment was perfect for relaxing and the massage therapists Sam worked wonders on my back. I cannot wait to go back for another massage.
Best massage ever! paying the extra $20 for a master level masseuse was worth it. Jen was perfect!
The owner called and helped with this quickly and got a new appointment scheduled for me. Did an online appointment which they canceled on me. There was a glitch in the online scheduling when I did it. I apologize (I am sorry) for the statement above for not giving the owner a chance to respond to my difficulties.
Eli gives a great massage and is very knowledgeable. He is excellent!
I have seen 3 massage therapists at the Ken Caryl Elements. All were experienced, knowledgeable, and professional! I have received wonderful treatments and therapeutic effect! I recommend this Elements all the time!!
Michelle was a wonderful massage therapist who was genuinely invested in my well-being from the minute I walked in the door. Im grateful to have found her here.
Call to schedule a 2 hour massage as a first time customer. They ask for my name verify if they need my phone number. I am told, No, we have it on the caller ID. Show up for my 2 hour message. Just to be told Your number wasnt working. We only have an hour available. WASTED time and money, scheduling, as well as paying. Just to not get one what I requested and two was willing to pay for.
I recently visited Elements Ken Caryl and had an amazing massage. Although I moved over 40 minutes away, I will continue my monthly visits due to the wonderful massage therapists and friendly front desk staff.
Have had many great massages here. Therapists recommended to me by the front desk are always attentive and customize the massage to my areas of concern and pressure needs.
It was a very nice massage. The therapist worked with me to make sure I was comfortable withe the pressure she was applying. The atmosphere while waiting and in the room was soothing.
I had a great experience from scheduling to finish . I experienced a deep tissue massage
Clean and relaxing environment, front desk guy was wonderful. The massage was mediocre. I think my therapist was new.
I would not normally ever do a massage but I had a really bad knot in my back and I found Elements Massage, what an amazing resource ! Roman is my masseuse and now I have a standing monthly massage at Elements. Worth every penny.
Great ambiance, nice tables with heated blankets, and masseuse that listened and gave great advise. Massage was strong and rejuvenating. Signed up for monthly massages after first one.
I had an excellent experience with Maria, and would definitely recommend Elements as Ive always had wonderful massages from different therapists.
Theyve had a pretty high turnover of therapists, but it seems like theyve got a couple of good ones again.
I love Elements. Edie is wonderful. The membership they offer is great. I recently moved but will book with Edie again when Im back for the holidays.
I signed up for the monthly massage package. Its been awesome!
My massage therapist Elie was great. I’ll definitely be back!
This place made me feel very uncomfortable. The staff told me to sign up for a membership, then cancelled an appointment with me after I drove there.
My therapist, Megan, was awesome. She listened to me about what my issue was as well as what kind of pressure I liked - very professional.
You guys are very personable and adapt each session to our unique needs. You dont believe in a one size fits all situation. I would definitely recommend you to others!
It was easy to get scheduled for the same day and the masseuse was amazing! She did a great job explaining the process
I have been coming here for years and have NEVER had a bad massage. The staff is wonderful and all of the therapists are amazing!
Love my massages by Sheri! The front desk staff are very friendly and accomodating. The location is perfect for me, too.
This was my first time getting a massage, Liyah made me feel so comfortable and she was amazing! I left feeling so relaxed!
Great experience. Went in for a prenantal massage. Staff was friendly and the massage was excellent. Will definitely be back!
Kyle was exceptionally proficient at finding all the knots and sore spots. I plan to become a regular client of his.
The associates & therapists really care about their clients at Elements Ken Caryl. They’re all very friendly & helpful.
Elements is awesome! Great atmosphere, convenient, reasonably priced and always an excellent massage!!!
Love The late night Appointments and the Ken Caryl location is always very clean and the Staff is amazingly friendly!
Staff were all friendly, easy process, space was nicely designed, massage was fantastic.
Great massage! I was deeply relaxed afterwards and would recommend to anyone!
Well appointed interior, competent and friendly front-counter staff, efficient processes, well trained and experience therapists.
I feel SOOOO much better...thank you Elements for the best massage of my life !! I will be back again, again and again...
Excellent staff and service! Ann Marie was extremely helpful and welcoming. Highly recommend this place!
I had a very pleasant and relaxing massage with Kendra! I will be back, often!
Roman is an excellent masseuse. He listens and provides the exact message I need!
Only been twice, but so far, so good. The staff has been amazing.
This studio was was great ! Everything was done first class. Staff is very professional and friendly.
Friendly staff and great therapists! Jenn was awesome!
A positive experience on every level - I can and will recommend them to anyone.
Great deep tissue, therapeutic massage! Very nice ambiance and clean.
Comfortable and enjoyable.
Great massage and very courteous staff. Ill certainly be back!
Great massages with very polite staff. Thank you.
I really like the mints, service was amazing as well
The therapists really listen to your needs and tailor the session to meet them.
Clean with friendly staff and skilled therapists-what more could one want!
Professional, friendly and talented service. Will definitely be back.
Great massage. Professional!
My massage was amazing, well done Roman!
Very professional and a fantastic massage.
Amazing experience as always!!Aaaaahhhhhh.......so very relaxing!!
Great therapist! Great front desk service
Very nice place...all the people are courteous and helpful.
Professional, good availability, great value as a member
Everyone there was welcoming and friendly.
Good place!! Would recommend for sure.
Great therapists who listen and care.
Great staff. Personable and talented.
Soooo flexible and always great to deal with......
They are professional, kind, fair, go above & beyond.
Great place, friendly staff
Stephanie is awesome.
Great massage and will be back
Megan is the Greatest!!
Had a good session
Great !!!!
Perfection