SpaDreams Day Spa

I had the same experience with this business regarding “expired” gift cards. First off, I received this gift card as a gift for my bridal shower. When we called to book an appointment, the woman on the line said she found my gift card, stated my name and the amount. Then after she saw the purchase date, proceeded to tell my husband that the gift card was “booted” out of the system. How was it booted out of the system when you just pulled it up? So I called, the woman then told me that there is an expiration date on the paper. There was no expiration date. Then she says, oh well in the fine print, it says you can’t use it after a year. When I read the fine print, it mentioned that the gift card must be valid for a year from the date of the reopening of the spa due (April 2020) to COVID-19 virus closure. My gift card was purchased in 2022 so I had no idea that applied to this. If there’s a one year “policy” the person purchasing the gift card needs to be made aware. Nonetheless, this business is essentially stealing money. Someone paid this business $80, all for nothing. That is stealing, I don’t care how you look at it. On top of that, I am looking for a new spa to get massages I would’ve loved to try this business out to see if I could make it a part of my self care routine. But I will never spend my money here. I write blogs & create content for places people need to try while in Atlanta. I’ve seen quality customer service, and this place is just not it. I will make sure everyone connected to me knows what kind of business this is. Horrible.

After being referred by my neighbor to Spa Dreams for a prenatal massage, I decided to book an appointment. The staff was immediately kind and accommodating. I feel so comfortable here. I communicated my needs and pressure with my masseuse and it was perfect. Immediately following my first massage, I called my husband and he booked with the same masseuse for the same day! We both talked and raved about how it was one of the best experiences and massages we’ve had.I’ve since been going regularly to see Kimberly throughout my 3rd trimester and it’s one of the only things that provide me release/comfort that I desperately need. I’ve referred at least 2 other pregnant moms and gifted a massage + facial to my sister in law for her birthday. Everyone I’ve sent has had the same reaction “11/10”!Highly recommend!

My first visit was amazing. Nicole D. Did a wonderful job! The atmosphere was relaxing and inviting. I will definitely go again!

Jen and Kayla are the absolute best. Their services are so relaxing and effective (massages & facials). They make you feel absolutely pampered, like you’re the only client, while remaining down to earth. If you’re looking for a great Christmas gift or opportunity to pamper yourself, this is it!

I have been getting my massages at Spa Dreams for 6 years now. The treatments never disappoint. The atmosphere is relaxing and zen. The staff is very attentive, knowledgeable, and friendly. Also, Im always impressed with how clean Spa Dreams is - thats important to me. I recommend Spa Dreams for the whole experience and great prices. With many other services in addition to massage, they have something for everyone. Pamper yourself...like I do. Its habit forming.

Quiet and peaceful, SpaDreams Day Spa is a wonderful way to spend your birthday. My husband gave me a gift certificate for a Swedish Massage and it was one of the best gifts! Jennifer was very good at focusing on areas that needed a little extra work to loosen the knots. I walked out feeling relaxed and smelling of lavender. The atmosphere was comforting and safe and the staff was very pleasant. I will definitely be coming back.

Best spa ever! Its clean and staff are very professional. Its so serene once you step inside. I usually get a 90 minute massage/60 minute facial. So relaxing. Dawn usually does my facial and she is the absolute BEST!!!! I will continue to go here for my massages. I recommend this spa to anyone!

My husband and I went for a couples massage and facials. They had a Facebook promo running so it would only be $50 per person per service, so $200 for the both of us. When I booked my appointment, I was informed that they automatically add on gratuity, which I am not a big fan of, I stressed my discomfort with automatically paying a gratuity as most people who are guaranteed a tip, dont perform as they should because they dont have to earn it. They insisted that they only add the gratuity because some people dont tip on the full amount, which I can totally understand, and that their staff treats everyone as if they have to earn their tip. So we booked it. Upon arrival, staff was very friendly and their was a calming atmosphere. Our facials were awesome, my husbands massage was great, but my massage was awful. I felt as though I just paid for someone to rub my back, rather work out my knots. We emailed the owner to let them know I was dissatisfied, there response was that they would extend the promo through the end of November.... a savings of $10. She then went on to tell me that the massage I received was the way the massage therapists are told to do them, my husbands therapist went above and beyond which is not what she should have done. This was not my first professional massage, but it was the most pathetic. The one my husband received was the industry standard, but apparently not their standard. If their standard is a back rub, and you are looking for a massage, Id recommend you go elsewhere.

Jennifer rocks! She was extremely friendly and professional. I received the 90 minute deep tissue massage a week ago due to stress of wedding planning and work. I felt 100% relaxed after! I will definitely be going back for a couples massage in my very near future.

As always, we had an awesome experience at Spa Dreams and the staff is excellent. Five of us went there yesterday for a birthday celebration and we had a wide variety of services. All were great. The place is spotless and so welcoming! We had massages, manicure, pedicure, facials and body scrubs. -- each person had two services and everyone was well pleased. Thanks Diane, Kristen and team fir a fun day!

Such a nice place with a great staff. Shannon was so attentive and made great recommendations for my skin. I was almost 15 mins late to my appointment but they were able to accommodate me and they didn’t take time away from my facial. I got the entire experience and I really enjoyed it. I will be back!!

I was given a gift certificate for a Swedish massage, mani/pedi, and facial to Spa Dreams, and I had never been before. From the moment I emailed to book my appiintment, my experience was completely positive. Kristen worked with me to set my appointment time, helped me determine gratuity in advance so that I would be prepared, and was completely professional. For each of my services, the different providers were friendly, courteous, professional, and knowledgeable. My massage was so amazing I felt like jello. My mani/pedi was refreshing and for the first time ever for me, didnt hurt and was gentle around my nails. My facial was wonderful. She asked questions about my routine and helped me determine products to help my most recent skin issues. I was so fuzzy from my wonderful pampering that I had forgotten halfway through my services Id slipped my engagement ring off and into my robe pocket. When I realized it at checkout, Kristen and the sweet lady who completed my facial helped me retrace my steps and found the ring for me in my robe pocket--- even after I couldnt find it in my panic. Im so grateful for my experience today and for their excellent service and remaining calm in my fuzzy-headed panic.

It was so nice, very upscale like at a nice resort. They were very busy but I felt like I was the only one there. They have a full body facial where they use a nice scrub with warm water, soft music, you dry off and then they massage body butter into your skin I was so relaxed and my skin was baby soft. Great service to start the winter.The prices are super I was never rushed from one room to another and their services are a full hour instead of 50 mins. I was waiting for someone to start selling me stuff like they usually do and ruin my day but they dont do that here so my day was perfect! I did buy some cute stuff they had upfront but I chose to.I will be back for a girls day for my birthday.

As always the massage by Jennifer and facial by dawn are second to none. I have been going here for 10 plus years and have not been disappointed yet. The ladies at the front are very cordial, to the relaxation room before my service to the no pressure to buy products like the other spas around town. Seeing a family owned business make it the way they have is a joy to see.

I loved the massage. Today was my first time here but definitely not my last. Lisa was so great she relieved pain my chiropractor couldnt/didnt. Also the team was very nice and welcoming.

Sadly the massage therapy has gone severely down hill since Adam left. The last massage I had was not good at all, not even a tiny bit. I mentioned to the staff upfront, but was told to try the other therapist. I also had a facial and the lady who did my facial talked through the entire thing, it was anything but relaxing. I have since gone to Renew.

My experience at this spa was amazing from start to finish The facility itself was clean and relaxed while the staff were kind and professional. I received a body facial which was simply perfect! The lady that performed the treatment was wonderful and did a great job. I will be coming back here again for any future treatments :)

Jennifer K and Adam were amazing (I hope you stay in Georgia, Adam!). I highly recommend them! I will be going back for more massages. This spa even has great, beautiful glass jewelry made by Mrs. Williamson.

Men, this is exactly what your ladies want! Got a gift certificate from my husband for a full day... best day! The staff were professional and amazing. The location is so clean. The atmosphere is relaxing and perfect. From the overall experience to the smallest of details: this is a well run place.

I was asked, 30 mins before my original appointment to come later for 3:15pm appt. How is that my 60 minute massage didnt last 40 minutes? Got in the spa room at 3:30, asked more questions by the therapist. She left the room for me to undress at 3:35pm. My massage was over at 4:15pm. The therapist talked the whole time - no, I dont want to answer questions while getting a massage, just want to relax and release. And I needed a massage and not just oil rubbed on my body. The front desk person couldnt give me a clear answer as to when my hour starts - walking in the front door or walking in the therapy room. But she was helpful in filling out the gratuity envelope for me to leave for the therapist. How about you right the correct name on the envelope? When I told her that wasnt my name she wrote on the envelope she questioned me about what my name is. Hmmm.

Such a treat. My wife and I did a couples massage for Valentines and were treated like a king and queen. I highly recommend this spa for a couples day or just a day for yourself. My wife rebooked for a facial the next time she goes.

Great place! Pleasant front desk and professional staff that is welcoming! I especially loved the facials. They offer a competitive price for the quality of service they offer! Highly recommend it! Decor and spa is well done clean and delightful :)

Great experience all around. Very clean, relaxing and friendly. I had a Swedish massage with Jennifer. It was great, my shoulders were relaxed and I felt wonderful for the rest of the day. I will certainly be coming back.

I used to only go here to buy gift certificates for my wife for her birthday and Mothers Day. Then one day my wife returned the favor and got one for me...now I go once a month and can’t fathom going without my monthly massages from Jennifer. Highly recommend!

I have been going here for years and I have always had a great experience! The owners are so friendly and accommodating. The massage therapists are always thorough and professional. Best spa in East Cobb!

Skip the gift cards from here guys.My wife was unable to use gift card. Purchased a $150.00 gift card for mothers day and low and behold - shes a busy mama and years went by without making an appt. Didnt throw it away though assuming a small business would value customers and recognize they value of their money spent.So today I decided to ask if they would honor the gift certificate they sold as I decided to take matters into my own hands and book her an appt as shes never had time to do it herself. And they declined. Asked if they could at least help with a discount or coupon or partial value or anything; I mean gosh I paid $150.00 to this company and they took it to the bank for doing nothing but offering a promise of future service.... They kindly told me they could not help me in any way as it had expired and started talking about their special of the month running now - as if they could not see how someone would be upset losing $150.00.Now Ive got this bad taste in my mouth even if I wanted to make an appt. Just feel a little used and wondering how many others have lost their money to this company. More sad still as gift certificates are of course typically gifts meant to bring someone happiness. So for that reason wanted to post here as a general caution for others.

Amazing experience today at SpaDreams! Had an epicurean facial with Ashley which was phenomenal and both a body facial and Swedish massage from Jennifer. Very professional, I definitely will be going back to visit these ladies soon!

Adam and Dawn are awesome. Ive been seeing the pair for massage and facials for several months, and the service is always great. Adam is professional and through. Dawn always has great pointers on skin care. Will continue to see them.

Bought a gift card for my pregnant wife but she had the baby early and wasnt able to use it right away. Now its over a year and the OWNER of Spa Dreams will not let her use the gift card. My wife has been waiting for the right time to use this relaxing day and now she cant use it. I spent $150 cash with their business but they dont care to try and help.Disappointing that their customer service is so bad. Beware.

I’ve been here a few times now and even have a sort of schedule. The service is great and Jennifer gives a great massage. In particular they chat with you first to see what parts of your body needs the most attention.Yep, regular visitor...!

Tamika at Spa Dreams did an amazing job on my extremely tense shoulders and neck. I highly recommend Spa Dreams. A very professional, polite and relaxing atmosphere. Definitely will go back in the future.

Bought my Fiancé a Gift Certificate for our Anniversary and she loved it! Said the service was wonderful the staff were kind and professional. Will definitely be going back here soon.

My husband gave me a half day treatment for my birthday. I am so relaxed, now. A full day must feel like floating on air!!!

My mothers day massage was wonderful. Thank you Regina for making a relaxing day perfect!

This spa is beyond amazing... The service is impeccable and the team members are very professional making sure you are comfortable and relaxed. The prices are very reasonable as well.

Got my wife a gift certificate, and she loved every aspect of both her treatments.

One of my absolute favorite places! Never had a bad experience and have gone there for years. Best kept secret in Cobb!

Loved the experience of maternity massage. Ms.Regina did great job.

Great deep tissue massage. Very relaxing environment and friendly staff.

Cannot say enough things about.Spa Dreams!! Have been coming here for years and always had above and beyond service.

Amazing experience. Everyone is so friendly and the services were fantastic.

The absolute worst customer service. do not go here

Their services and atmosphere is everything!

Best place in town