Tricoci Salon & Spa

Scheduled an appointment online and was able to get in within 15 minutes.I have fine, long, naturally curly hair that is hard to cut. But since I’m 61 years old, I wasn’t going to be picky about the stylist. I just needed a haircut quickly. I was scheduled with Carissa.I got home and I’m flabbergasted. This might just be the best best haircut I’ve ever received.

I loved getting a blowout by Scarlett! She taught me so much about how to get a blowout effect, how to best curl and care for my hair! She used the Oribe products and I absolutely love them!😍

I wanted to take a moment to say how much I loved the facial I received today. It was an incredibly relaxing and rejuvenating experience. The service was exceptional, and I felt truly pampered, love the skills of the esthetician who took care of me(Babs) and the products used as well as the ambiance. I will definitely be coming back and recommending your services to my friends and family

I have followed Colette for over 15 years now. I call her the Hair Color Picasso. She is so knowledgeable and professional. Any new ideas I have, and shes always happy to make it happen. She has a beautiful personality and never disappoints. I will continue to follow her everywhere she goes! Always happy to get my products and services from Tricoci as they are always top quality- keeps my hair at its best. Thank you for your quality service and expertise.

Naperville - Collette has performed a miracle after I lost all my hair from chemo treatment. She’s figured out the correct path forward to get my new growth healthy and strong… so grateful!! 🙏. Then Tracie gave me a tremendous trim and showed me the correct products to use to protect my hair from heat damage. It’s great to finally look like a grownup again… so much gratitude 🙌

Brittany is a great colorist. She makes sure the color looks great and appropriate for you.Shes very patience to make sure she’s giving you the best color that works for you.Thank you Brittany continue doing your best for your clients!!

I am an African American woman, and I tried Tricoci for my hair. I explicitly stated how I wasn’t biracial, my hair challenges, and basically how I needed a good stylist that cares for the hair and who has great customer service, well the manager Briana made sure that I was taken good care of. She recommended Maria. Maria was absolutely amazing. My hair looks beautiful and full of body. She also recommended great hair products! Thank you, Maria. Thank you, Tricoci. Impressive experience! Race wasn’t even a factor. True professionals and truly educated.

The customer service for complaints are satisfying. I was not happy with my balayage color. Amber Campbell helped me through rescheduling it again. I am so happy and satisfied with her. She is soft spoken and listened patiently to my compliant which makes me easy to communicate.

Rae is an amazing technician. She always makes me feel comfortable and at ease. She does a fantastic Brazilian and is very diligent. I cant recommend her enough!

They do a good job. I do think their prices are high but you know you will get a good outcome.

I am always very pleased with my nail services with Pearl and JLynn. However I am very disappointed that Mario Tricoci is no longer offering their customers the option to purchase these services as a series and then also raising the prices. These changes may force me and others to seek these services at other nail service providers. UPDATE: Mario Tricoci just offered manicure and pedicure series for a limited time, although at a different rate than before. I hope they will continue to offer series periodically.

Irena always gives me the best haircuts and blowouts! I recently had a vegan keratin smoothing treatment with her and my hair looks amazing! She explained every step of the process and what to expect from my hair in the coming months, and how to care for my hair.I had good customer service at the front desk and cannot wait to schedule a massage at their spa!Edit: I came to this location for a deep tissue massage for some upper back pain I was having. I had an amazing experience with Jordan! I came in in agonizing pain and left instantly better. He listened to my areas of concern and checked in frequently to ensure he was in the right area/right pressure for the painful spots. Thank you, Jordan!I also continue to see Irena for my hair needs and she always does such a beautiful job. The vegan keratin treatment has been a game changer and she always gives me a beautiful, clean haircut!

I wanted to give them 5 stars because I think the color and cut with the stylists was good and the salon and location was very upscale, however there is a lot of uncertainty with cost there. I think it was too expensive which is unfortunate because it seems like a salon people like me would go to often, but the cost is a major drawback.

First of all, there are many great stylist and technicians at Tricoci Salon. Happy with who I go to for services. The new remodel looks good, even though the front check-out area is a bit of an odd setup. Glad to see a bigger washroom for ladies.What I really dont like is the dance music with the heavy bass that is always blaring throughout the salon. You would think you were at a dance club instead of at a salon. Kind of frustrating when I want to get a relaxing pedicure or have to be there for 2+ hours getting highlights. Good luck with that. Unfortunately, I always leave with a massive headache. I guess Management could care less that some people are super sensitive to it. Figures.With the new remodel, my colorists station is right next to the new Blow Dry Station. I sat there for almost 2 hours getting blasted from other customers blow drying their hair. Was not happy about that at all. Im sure they couldve designed that better.

I had scheduled an appointment with Vanessa and booked some extra time for the appointment. I had pretty fair long hair and wanted to do a big chop, but needed some guidance on what would fit my face shape and what length would look best. Vanessa was AMAZING! She really took her time with me and made sure I loved the end result. I have a super blunt bob I am now obsessed with and everyone loves. I definitely recommend her!- she also took the time to recommend some really great products for my hair that I was wanting to purchase.

Brittany is the best colorist you will see! Especially for blondes. My colorist for 17 years now and wouldn’t think of going anywhere else. She’s the best!

Color by Colette. She does amazing work!!

I had an appointment with Iris in August for a hair styling visit as a bridesmaid for a wedding that day. I showed Iris a photo of side swept old Hollywood curls and when she was done I literally cried. She made me look like I was the bride; I can only imagine the magic she would’ve done if I was getting married. I will definitely have Iris do my hair for my big day because I will never forget this experience. She moved so effortlessly and made sure I was comfortable the entire time. Amazing experience and recommend for anyone to come to this location for any occasions.

I scheduled a last minute facial and was thrilled with the outcome. I had never been to Tricoci Salon & Spa for a facial so I wasnt quite sure what to expect. Rae was wonderful! She was very nice and friendly and took the time to explain to me what she would be doing as well as what the benefits of the facial would be. She was never pushy and didnt unnecessarily push any products (although I did buy an eye cream!) or other services. She would be the number one reason Id go back for another facial.

Went here for color and money pieces. When I sat down and the stylist asked what I wanted I told her and she rudely told me she doesn’t have time for that…that’s fine but then why schedule me at that time when I had told them that’s what I wanted when I made the appointment. She also used semi permanent dye when I prefer permanent and didn’t even ask or tell me until she had already mixed the color. I felt super rushed when explaining what I wanted done and walked out with something I could’ve easily done myself. I use to love this salon but have been disappointed here twice now and will not be returning.

I’ve been going to Mario Tricoci for years and they never disappoint!! Jimmy (Genaro) is phenomenal with all hair types and cuts my entire family’s hair. Collette is brilliant with color and I always feel incredible with my look when I leave! And Janine is amazing with skin care and makeup! Everyone is always so welcoming and friendly! I can’t say enough positive things about Mario Tricoci in Naperville… I highly recommend!!

Abby is Spectacular at what she dose, my hair was a mess and she has totally turned it around!! Made me feel 10 year younger… have now sent my girls to her, I could not recommend her enough!

Super friendly staff. Nice products. Will be back for my pedicure for sure. Went for their Ribbon Cutting

Visited the newly updated Naperville location yesterday and was completely disappointed. The new open concept is so loud from the minute you walk in the door with blow dryers and hustle and bustle of the employees/guest it feels like an airport. The lights are everywhere and so, so, so bright, I commented that they could perform surgery in there. The stations may be atheistically pleasing though experienced the drawers being in the way of the client each time the stylist reached for something in them. On a positive note, when they moved around the stations electrical outlets were left in the middle of the floor, and they did an amazing job with the tile and utilizing interesting/artistic covers for the left over outlets integrating them into the floor design, which was well done. Whomever redesigned this should be fired as they made a somewhat tired yet relaxing place to go into loud, too bright, unpleasant place to visit. 100% total miss and am reevaluating the interest in future visits to this cacophony.

Tammy, my stylist is awesome! Ive been seeing her for over 15 years. Theres never been a haircut I didnt like! She knows I like to keep my length but always gets rid of my dead ends. Its always a perfect haircut! This location exterior is under construction. I thought perhaps they moved or this location was closed when I pulled up and I didnt know. It would have been nice to be notified from the company, at the time of scheduling the appointment, that the front entrance was under construction. I understand its temporary. But my hair looks great!!

Absolutely devastated by the service I received here. I simply wanted a base color with highlights. I have dark hair with blonde highlights and wanted to go a little blonder (more yellow) this time. I have explicitly stated this to the hair stylist there and by the end of it, I came out looking almost Platinum blonde/white hair. This is not what I wanted at all since I know Platinum blonde/white does not look good on me. To make matters worse, the bleaching was applied unevenly creating lines that are visible as you brush through my hair. As I comb through my hair, chunks of it just fall out because of how thin it is now. My scalp was burning right after and I had to wash it again. I was also being rushed by the hair stylist and couldn’t blow dry my hair so I walked out thinking everything was okay.I still had work the rest of the day and felt so embarrassed to go into work with my hair. My boss, my coworkers, everyone there came to see my hair looking like a total mess and felt so bad for me. I also work in a salon so my appearance is very crucial to how I carry myself at work.I have spoken to the Manager, Bridget, about this matter and while she agrees the hair stylist did bleach my hair too much, she will not return my money. The reason being is, someone else fixed their mistake for them. I wanted to cry after seeing my boss’s reaction to my hair so he took time out of his day and the ladies at my salon to fix my hair. My hair really did look horrible though. So, yes, I had someone else fixed it but the Manager did not offer any other compensation for me. Instead, they made me another appointment the next day. Why would you think I trust anyone there with my hair again? Especially after being treated like a problem they want to pass away. The Manager along with the hair stylist that worked on my hair agreed that they bleached my hair too much but after hearing I had to get someone else to fix it, they don’t want to refund my money or do anything with me other than getting me in for another appointment and take my money again. That is not HELPING me, that is just saying “you paid for it, someone else fixed it, not our problem anymore but let’s get you in for another appointment ”. That is not how you even begin to reconcile a problem you created in your store.I trusted the level of professionalism and reputation Mario Tricoci excluded but after this experience, I will never come back. Believe what you want. Every experience is different. But be careful for the results you get out of this store.

MT Naperville is my sanctuary for many years. Hailey is absolutely an artistic color wizard. She also colors my teen daughter’s hair and we both can’t live without her. Our other life lines: Vanessa and Carissa (stylists). I have had many blow outs at many salons over the years and they are THE best. I come for a blow-out every 1–2 weeks.. because I deserve it ;) My Mario T hair looks way better than I could ever style at home. Every time I leave the salon, I feel like a mil bucks so that happiness is priceless. Managers, Brittany/Katie, are always so accommodating also. I’ve been coming here since 2004 and I’m so happy that my daughter can now have the experiences that I do and a salon we can rely on as the best of the best. We always get compliments on our hair (color and style) and MT is our secret weapon.

I just had my hair cut today and cannot express in words how much I loved loved loved my stylist. She is AMAZING!!! I actually started going to her because she cuts my daughters hair and she does such a professional job for her, I couldnt resist trying her for myself. Well I am not disappointed!!!Jennifer is one of the most kind hearted, patient, caring people I have ever met. She is so patient with my daughter who does not actually like going to the salon. But she doest mind when she goes to Jennifer. As a mixed racial person (Indian and white) with really heavy thick hair, it isnt always easy to find someone who can cut her hair properly. But Jennifer is always able to handle my daughters hair with skill and expertise.Jennifer is the kind of person that will chat if you want to chat or let you be quiet if you just need a quiet time at the salon. I know everyone is different. But I really appreciate this as sometimes I need the down time.I cut a lot of hair off today. I would say at least 6 inches. I showed Jennifer a picture loosely suggesting what I wanted and said but you do what you think is best for my face. She did such a great job. I love having this level of trust in a true professional but also feeling like they are a true caring human being. Thank you Jennifer!!

Let me start by saying I have been visiting Tricoci for years now but have never been to this location. My appointment was at 2:30pm, the stylist did not start my balayage until 2:50pm. I showed the photo of exactly what I wanted, she did something completely different. After expressing my concerns, she tried again and still didnt get it right. By that time, it was 6:30pm and I was running late for my dinner reservations so I just wanted to get out of there. Haircut was great but I spent over $400 to absolutely hate my hair color. I dont want to be crying in the car because my hair is freaking orange. I wont be returning here.

I cant praise this place enough!If youre contemplating a hair color change, I wholeheartedly recommend requesting Angeles. Ive been a redhead since 2015, and Angeles has consistently helped me achieve the perfect color and tone. Shes my trusted stylist every time Im in town.Now, if youre in the mood for a manicure or pedicure, ask for Maritza. During my recent visit with my mom for a mani/pedi session, Maritza not only excelled at her job but also engaged in great conversations with us!The overall experience was fantastic, and Ill definitely request Maritza the next time I visit. One note to be aware of: there have been some recent renovations, resulting in just one bathroom in the spa area. I recommend taking a bathroom break before arriving at the location, and youll be all set for an enjoyable visit!

Service is always great. Mia is the most fabulous stylist Ive ever had! She does a phenomenal job with my haircut every single time.

Booked a Ava for the first time and all I can say is WOW. She left me like a brand new girl!! Will definitely be back 😊

Brittany is great! Since I started getting my hair highlighted about nine years ago, I have only trusted her to do my hair. My color always turns out amazing! She is very personable and has an in-depth knowledge of color. Highly recommend - thank you Brittany!

I have been following Colette for years now and she never fail to impress me! She always meets my hair goals. She makes sure that not only I have the color I want, but that it stays healthy. Thank you for taking great care of me!

I have been coming to Brittany for years. Over the years we have really transformed my over-treated and chemically damaged hair. She recommended the best products and treatments that really improved the condition of my hair. I had to go through a few colorist before I found her but she truly is the best! No matter where I go, I always receive compliments on my custom color and highlights. Not only does she do an amazing job but she also goes out of her way to make time for you! I highly recommend Brittany!!

I have been seeing Abby at the Mario, Naperville location for years. I have had her color my hair dark and color it bleach blonde and it always turns out perfect. Also, if you need a good blonde colorist Abby is it!I always leave there feeling great and my hair looks amazing! I cant say enough about Abby and her skills! If you havent found your favorite colorist then check out Mario in Naperville and book with Abby. You wont regret it!

I went there for the first time today and was not happy at all. I didnt get the service I originally scheduled for and the color retouch my stylist Rachel did doesnt even match the color I have...an the sad thing is Im a stylist as well. I had a K18 and a epres bond repair done an in my honest opinion save your money its definitely not worth it. Its a pretty pricey salon an to not leave happy especially for your first time there is ridiculous. Save your time an money. Needless to say I wont be going back.

Overprice for the services provided. The technician was nice and friendly but unprofessional. She was working with 2 or even 3 people at the same time. She left me halfway through putting foil and bleach to my hair. She later left me with the foil and bleach in my hair for 15 minutes too long to the point that I have to get up and look for her. Finally, the technician didnt care enough to look at the finally result or ask me if I was happy with how my hair look. Honestly it was an unpleasant experience.

Unfortunately, I didn’t even get the hair cut I had booked because the stylist ran over a half an hour late and I had to work that evening. I drove a half hour there- waited for 40 minutes before asking what was going on- and drove 30 minutes back - they ultimately asked if I could reschedule. It’s a shame because now I won’t be back. Everyone was very nice at the front and the lobby seemed clean.

Collette has been coloring my hair for about 10 years now and i would never let anyone else touch my hair besides her! She knows alot about hair and coloring techniques, even when im not sure what i want with my hair she always gives great recommendations! And she nails it everytime, im always complimented on my hair. I have very thick and wavy hair so most people are afraid to cut it but not irena she does Awesome!! highly recommend!

Booked an appointment with a highly experienced and therefore expensive hairdresser. She started almost 12 minutes later than the scheduled time. When I asked the reception if she was running late, the lady ( very coldly) told me they will call me when ready.The hairdresser ( Jennifer) seemed unwelcoming as soon as she saw me ( not sure if it was because I am not whyte!). I felt unwelcome. I still tried to make conversation with her. Told her she had good reviews is why I chose her. My stylist of many years left town etc etc. No response. She was just cold and disinterested. I asked for a face framing and layered cut for my hair that I had grown for over 6 months.She barely cut 5 mm off of 8-10 strands of hair in less than 5 mins and started blowdrying. I was in and out ( after the 12 min delay) in exactly 40 mins. My hair barely looked like it was cut. I can spot a few split ends ( so she didnt even bother cleaning the ends).Extremely disappointed.Paid $75 for the cut and $15 tip ( very reluctantly).If you are a PoC, this might not be the place for you.Im a well placed working woman and can easily tell when Im judged due to the color of my skin.Not again. MT just lost a customer for life ( not that theyd care)

Colette is a talented and knowledgeable colorist, as well as a caring and compassionate person. Nearly one year ago, I presented to her with chemically damaged hair and severe breakage. She placed me on a regimen of products that saved the rest of my hair! My long, blonde hair is healthy, and the color is gorgeous! Colette also corrected my older daughter’s hair color and highlighted my younger daughter’s hair beautifully.

I went to this location to get a massage. The waiting area and changing room were very calming and classy with nice robes and sandals. Jordan did an amazing job with the massage. It honestly was my best experience out of many. The pressure was strong but necessary to get to the knots in my shoulders, upper back. I will definitely return just because of how great the massage is. Thank you!

The services are fine, a little pricey, but decent. I had a really rude interaction with the receptionist. I walked in and she completely ignored me but when another customer walked up she greeted them instantly and the customer evern pointed out that I was there first which the receptionist completely acknowledged and still dismissed me. At the end when I was checking out the same receptionist gave me a dirty look and ignored me again.

Colette has been my trusted colorist for years. I see her on a quarterly basis and have always been pleased with the outcome of the color! She helped me achieve bright purple, blue, pink, red and all the shades of caramel/honey/blonde! I LOVED every single phase and has helped me make my vision come true!

My mother was dropped off last month for just a haircut. She speaks very broken English. They performed additional services with her consent, but she says they never brought up the costs prior. She did not know if there were additional charges, leading to a high total cost for the haircut. I believe it is very important for every business to communicate prices before completing additional services.

Collette does amazing color. She is always courteous, on time, and treats you with utmost respect. In the 30 plus years I’ve been coloring my hair, it has never looked so healthy and natural as it does now. Collette is one in a million and I would follow her anywhere. Thank you for always making me feel and look so beautiful after our appointment. You are the best! 🤗

Had balayage with Hailey. It felt rushed. Ended up a lot darker than it’s been before and looks streaky and green. Very very disappointed.

Ashley was amazing! I told her how much I was okay with taking off and she stayed perfectly within the range. I originally went in just to get my ends cut but she suggested some framing pieces and I’m so glad I took her suggestion!

I got my hair colored there yesterday by Mary. Very good experience, she is very professional and sweet, explaining every step of the process. I asked for a total transformation hair color, and she got it spot on!! I did not tell her how extremely nervous I was because I have not colored my hair in years, but she made me extremely comfortable and it looks better than I even thought it would! I will absolutely be returning! Thank you!!

I decided on short notice that I wanted to get all my hair chopped off the next day. I was able to easily book online for an appointment the next day. I arrived a little early and was taken back on time. My stylist, Scarlett, was amazing! I knew what I wanted but kept making little changes which Im sure was super-annoying. But she was very friendly and professional and I have a haircut that I love that is exactly what I wanted.Also, I have curly hair, and she is the first stylist Ive had who didnt insist on blow-drying it straight. The cut I got was to highlight curly hair, and she asked how Id be styling (air dry) and then did that. Amazing.

I have been to Tricoci salon and spa for two manicures and it has been stellar! It truly is the one stop shop with amazing manicurists.THANK YOUUU

Received subpar services at the spa and then had a manicure where half of the advertised “relaxing” elements weren’t performed. Whole facility appeared grimy and unclean. Manicurist grabbed a random towel from the WINDOW seal at one point to wipe my hands off. Was it clean….???? Doubt it! It happened so fast I couldn’t even comprehend what occurred until I left. I essentially had someone file a few nails, slap some sugar scrub on, wipe me down with a used kitchen towel, and partially put some nail polish on my fingers.Facial was eh, the person who performed it seemed super frazzled. The “massage” and facial were done with hairstylist gloves on. Not Covid precautions where she also wore a mask, just gloves so the client gets that nice skin pulling effect. Opposite of relaxing. Meanwhile, the spa itself had dirty glassware everywhere. Hand washing station was unattended and counters were dirty.I am shocked. I had the expectation of some form of customer service and pampering and neither were present. But they did manage to charge a lot for the name.I will not return and would advise others to take their time and resources elsewhere.Response: I have emailed you. I also emailed your location manager a week ago. No response.

They are the best! Karli is amazing for makeup, Tammy for a haircut and Colette for color.Customer service is great and the quality of everything they do is top notch. Amy at the front desk is great. Ive been going there for several years and I wouldnt go anyplace else.

At the Cannes Film Festival 2023 red carpet a full month after Colette doing my color. The way she does it makes it last really long which is great for people like me who forget to come in as often as I should!

I have been a loyal, satisfied client for over 25 years and always been beyond pleased with the services I have received. I am not sure what has occurred with this facility recently, but I am extremely disheartened. I was charged with services not rendered. I always have counted on and known that I would receive the best client service. I have up until this point. It is beyond disappointing to have had to endure this past week with the performance from this facility. Perhaps someone needs to reevaluate the personnel that is being employed.

I have been going to Colette for over 15 years now. If you are looking for a colorist, I HIGHLY recommend her. She is super nice, listens to the ideas you have and makes them come to life! I drive from Chicago to Naperville for my appt every 6 weeks! I would never go anywhere else.

Went in for a haircut with the first available stylist. The desk asked me who I was seeing; I don’t know—you tell me! I just booked a haircut with first available on your website. The stylist greeted me by my first name and never introduced herself; I actually had to ask her her name (just bad people etiquette). Hair cut was fine as I didn’t need anything fancy. Upon checking out turns out the front desk confused me for another guest with the same first name, and they allowed that guest to check out under my name using my credit card on file (required for booking). They said they managed to fix everything upon leaving, and I requested a receipt that they fixed the charge. They stated they could not provide me with a receipt for the transaction because “that’s how the system is.” I believed them in good faith. Fast forward two weeks later—the charges still remain on my account from the other guest. I called back and they wound up charging my amount to the other guests account. Cool—way to get it right. The manager apologized that the stylist confused me for a different guest (apparently I was supposed to see a different stylist too!). At the end of the day, look it’s not the stylists’ fault there were two different Amy’s there at the same time. How are they supposed to know unless someone at the desk told them? I didn’t care who I saw for a haircut…. Moreso, it’s the desk’s fault for not recognizing two different Amy’s and CHARGING A CREDIT CARD BASED ON SOMEONES FIRST NAME ONLY WITHOUT VERIFYING IDENTITY. I tried explaining to the manager that they should probably have a system in place to verify identify before charging credit cards instead of just using first name, and she proceeded to just ignore me and profusely apologize on the behalf of the stylist (again, she made a simple mistake… it’s the desk’s fault for not verifying identifies before charging credit cards). The manger literally talked over me on the phone and wanted nothing to do with addressing the underlying issue with security at the front desk. I was polite the entire time on the phone, never raised my voice or gave an attitude, but when the manager continued to ignore my concerns, apologize for simple mistakes (that I was never upset with), and talk over me, I had to just hang up. I will never return here. When someone cannot recognize major security issues and blame other people for their own mistakes, that’s a red flag I cannot ignore. Zero stars. Would not recommend.

Tracie is amazing! She always takes the time to listen to what I want to do with my hair. Tracie stays up to date on the latest trends, and we have great discussion on how to style my hair.

I have been coming to Marios in Naperville for years. When younger, my makeup artist, Karli, introduced various products to reduce wrinkles, redness, dry and oily areas, darkness under eyes, using various cleansing, moisturizing products and makeup techniques. As Ive gotten older, shes continued to keep me informed of changes needed to deal with the challenges of aging. I appreciate her mixing foundation, powder, blush, eye shadow, and lip gloss for me! Wow! Its perfect. All of it! Thank you Karli!

My stylist was friendly and on time for my appointment which is why I give 2 stars and not one. I didn’t get the color I requested, it was more muted than we discussed. It was just ok but I don’t feel bright I feel my color is dull as I came in with bright blonde hair. My biggest issue is the money I paid $320 and no haircut included. I understand this is a “quality” establishment but for what I walked out with I’ve been to other salons that didn’t make you feel like a number, had way more personalized service, and included my color, haircut, blow dry and style for $100 less. My blow dry ($20) was awful and I left with matted down hair smelling like pine needles. Circumstances brought me here on short notice but I will not be back.

I had appointment with Alexis today!She did an amazing Job in fixing my Hair color . she understood what I wanted.Great Job!Highly recommend Alexis.

I saw Colette for my highlights this past Wednesday and she was amazing. Great attention to detail and could visualize what I wanted. She was easy to talk to and delivered exactly what I was looking for.I will continue to see Colette for my hair color!

Colette does my color. When the color works so well, no need for any fancy updo. Simple and straight at the Cannes Film Festival 2023 world premiere of new Indiana Jones.

Went and had a blow out done with Valerie. She did an amazing job! My hair had so much volume and exactly no frizz. Im going back for a keratin treatment in a month and Im so excited!I had Jeanine (I believe thats her name; older woman with reddish hair and gorgeous green eyes) do my make up. My make up came out STUNNING!!!! She knew so much about skin care. She gave me some tips on how to prevent clogged pores and within days my skin looked clearer.I will definitely be going back

My hair was in bad shape. The stylists at Tricocci were able to fix a major problem. My hair is very healthy now. Yes, they are pricey but they were the only salon able to correct the problem on the first visit. I will pay the price for the quality of their work. Not only did they fix my hair but my grandsons too. He is 16 and had a horrible cut and his hair was growing out all directions. They had to cut his hair very short but it looked so professional...not a buzz cut but used shears too. Now his hair will grow out normally.

I don’t normally write lengthy reviews but this is definitely necessary! I hands down recommend this salon and location. My long term colorist had left the salon and honestly the salon went above and beyond with my most recent service. I can’t thank Mario Tricoci enough for compensating my service. All us girls know how it is when you find the right colorist for your precious hair! This time around I had Dani and she did an amazing job! Thanks again!!

Go see Rachel! First time client and I will return. This was my first time ever having my hair dyed at a salon and I was very pleased. Rachel did a great job listening to me and making sure we were both on the same page. She is very sweet and genuinely loves what she does. Rachel was just as excited see the finished product and wanted to make sure I loved my new look before I walked out the door!

Ive been searching for a hair stylist and color professional for quite some time that will actually listen to what I want. Lacy did an amazing job on my color and Anna Marie cut my hair perfectly. Was EXACTLY what I wanted. Very reasonably priced. The salon was very professional, friendly staff and I truly enjoyed this experienced. I will be a return costumer for sure.

I been going to MT since 1997. This was my 1st time at this location. Worst experience ever. My colorist was working on 2 other women and my hair got so dark its basically black. And FRIED. my scalp burns all over. Then I called (RUDE front desk girls..like snotty is a job requirement)i asked to speak to the girl that die my hair , no not shes very busy they claim. They try to tell me this is normal and Im just sensitive??!!!! Wowwww. And my hair cut. Horrible! i think she spent 5 minutes on ii... When i try to talk to the one that cut my hair about my concerns she didnt even acknowledge i was speaking. And the gossip i heard about whoever Collette is, girl, Im sorry you work in such a toxic environment. Worst $180. I ever spent.

I came to this location to have my hair redone after a pretty bad experience at a different Mario Tricoci. I fully expected to go in, get it fixed, and never return to Mario Tricoci again. I had Jezelle and she was so sweet and nice to me while fixing my hair. She even waited for me to dry it to make sure it came out better than before. I didn’t get the manager’s name but she was also really nice about the whole thing. They really made a bad situation so much better. I will definitely be returning to this location.

Today I had an excellent haircut by Chrissy followed by baylage done very poorly by Rachel. Even with a picture plus in person example my end result was not something in the vicinity of what I was trying to convey..$120 for a novice job - be worn.Vanessa shampooed and applied toner because the stylist was busy fetching other customers while working on my hair. Needless to say I felt neglected and rushed.My hair looks almost as it did before the 1 hrs+ “treatment “.The receptionist was slow.In conclusion I highly recommend Chrissy( 5 stars) as I witnessed her technique live on two other customers and she did a great job on my hair.

I love Dolly! She’s so friendly and kind. Very careful with your needs and what you want. She has always done a good job with my hair.

Madi was absolutely amazing today for my facial! We chatted through my skin/acne issues and she took her time to give me the treatment my skin needed. It truly was one of the best facials I’ve ever received. I’ll definitely be back and can’t recommend her enough!

I have been going to this salon for waxing services with Gia for almost 20 years and she is the BEST! She is the best at what she does! Always friendly and efficient. Over the years I have gone to other estheticians when needed but no one does as good of a job. Highly recommend her! Thank you Gia, your hard work is appreciated!

I went to get highlights and to say i’m impressed is an understatement. I loved getting my hair done there. I went with Gisele and she did an incredible job. I have 3a/3b kinky curly hair and she was able to give me beautiful highlights. it is pricy but it was so worth it. highly recommend!!

The facial experience was DIVINE. That is the only service I’ve ever had done here, but I was thrilled with it and would be back. She explained everything really well and made sure I was comfortable with products, ambiance, lighting, temp, everything throughout. I highly recommend.

Rachel Bozue is my colorist and I absolutely love her. I have never colored my hair in my life before her because I have very thick curly hair so it’s already hard enough to find someone to cut my hair well that understands curls. When I first started she eased me into color and the whole time she wanted me to feel comfortable but happy with my look. She listens to what you have to say and always explains her plans and thought process which I really appreciate. Because of her I love my hair every time I step out of that salon.

Very Very disappointed (Naperville IL location) in how corporate this company has become. Have been going there for years, always questioned if the price was worth it but they seemed to do an ok job. My wife missed an appointment during a snow storm and they charged the full service fee of over $200. When I called to see if they would be willing to credit it towards a future cut they were very quick to say that its not their policy to do so but would be happy to scheduled a NEW appointment. After I expressed my frustration the manager literally said I can call corporate to file a complaint. When I called corporate to file a complaint they said I can to call the manager of the location. Bottom line... find a good local stylist that will care about their clients, charge the same or less, do as good if not a better job, and you are feeding your local business. MT is a rip off.

Anthony is amazing. Hes always so friendly and listens and understands exactly what I want from my experience.Tim was a great stylist as well. He would blow dry my hair. But I believe hes at 5he AH location now.Last time I was there, this past Saturday, Phoenix, is Anthonys new apprentice. She is AMAZING and beautiful and she helped me finally to understand how to get my cowlicks to do what I want them to do! Go see her if you need hair advice!

Dont be alarmed when you first walk in - it is very noisy. Dont worry, once you enter the doors to the spa area, it is total peace and quiet. Its like you are not even in the same building. The service is amazing! I have been to a lot of spas throughout the US and Mexico and Mario is up there in my top 3. I started getting facials every 4 - 6 weeks with KAYLA - she is the best! I am well into my 40s and she has helped me to get my skin to look more like my 30s - my goal is 20s but I dont expect her to perform a miracle either. I switched from Chanel Le Lift products to various products that Kayla & Julianna have recommended for me - I am saving about $300 with the switch. Highly recommend.

I have to say, I was really taken away by these ladies. My sister-in-law (who was getting ready for her wedding reception) and I were having our make up done here. My babysitter was unavailable and I had to bring all my kids with me. Juliana did an awesome job with our makeup and all the ladies there, including Carly (and I wish I knew the other ladies names) had been so wonderful helping to keep my kids busy and even allowing us to stay after hours without ever making us feel that we needed to leave. We had no idea the place was already closed and Carly stayed late hanging out with my kids for me. These ladies helped us so much when we were running so behind on the brides big day. I want to say thank you to all of you for helping us- being so patient, understanding and sweet. Its nice to go to a place that not only takes care of your makeup, but goes beyond their duties to make ones event successful! I highly recommend them for a more personal and caring experience.

I have been to the Mario Tricoci establishment in GenevaTwice once for hair coloring and once for a haircut.Which was an amazing experience. I went to the one in Naperville Initially for a perm.Upon the Advice from the technicianWe decided It would damage my hair. I decided to get my hair colored instead. The technician kept trying to talk me out of what I wanted. So she suggested what she thought was best, which I agreed to unfortunately. The red color that she suggested did not turn out and I spent $250 for something I didnt really want.I will definitelyI will definitely be goingI will definitely be going backTo Geneva for any future hair coloring

Hit or miss quality in the few years I have gone here, but this last visit is a major and probably final miss. I waited a few days to see if my hair would settle in after receiving good color, but a micro bang debacle. It actually got worse because the rest of the cut is also not good. I broke down and called to see if it can be made better somehow. I tried to be nice about the not cheap haircut that looks like my granddaughter did it. Wanted to know if they have anyone who specializes in repairs. I realize there is no fixing the micro bangs, but the random chunks and abrupt drop from 1/4 and 1/2 inch bangs to chin length might have some possibilities. So I sat on hold. Explained situation and needs very nicely to regional phone rep. Was told to drop by the salon and see if anyone thought something should (notice she did not say not could) be done. Explained my schedule does not support random 1hr. Trips with no guarantee of attention right now. Got transferred to store. Got put on hold. Explained story again. Was told I need to speak to manager. Hold. Got told manager would call me in an hour. No return call in the 4 hours before they closed. And please notice there was not a single I apologize for the inconvenience. Or Sorry anything. Maybe I should have been a crab about it. I sure as heck need to find a new salon.#MarioTricoci #FAIL

Colette and everyone else who worked on me today were great!!!! Super friendly and welcoming service from all the employees, and it was clear they were all very knowledgeable as well. I got exactly what I wanted and I’m extremely happy with my new red hair + no more crispy crunchy ends!!!

Great place. Very professional and they do a great job with hair, nails, massages, facials, etc. Ive been going for years but just went back due to the shutdown. They are complying with CDC guidelines and I felt very safe. I will definitely return because they are making their employees and customers health and safety a priority.

Colette has been doing my hair color for 9 years now & listens to what & how I would like my color , gives suggestions , & is not only quick , but can focus on on last conversation & sill get it right ! Colette does not charge buco bucks , yet she sure is wore every dime I have . And if you want a happy person with smiles & laughter - please check her out ! 😘

Color with Danny was great. I was then given to Letti for a cut. I really liked Letti but there was some miscommunication on how to cut my hair. The cut was a nice cut but I was not looking to have that much length off. Overall my hair does look beautiful, but when you don’t want that much hair taken off and it’s taken off, it is devastating. Letti & Danny were great stylist tho and I would recommend them both.

Lacie is a GODDESS and when I leave her I always feel like one too! A lovely salon and spa with a terrific, friendly staff. I only have been here for cut and color but have heard rave reviews about many other services from nails to massages to hair removal from friends and family that also use this location.

As an over 20 year client of this spa their inability to reschedule an appointment that THEY did through their call center incorrectly without charging me is unacceptable. I was passed around like a hot potato from the call center to the salon both telling me different things. They do not look at you as a relationship, you are a transaction and for that I will no longer use any services at this facility. Very disappointed.. I hope the $120 time charge makes up for the thousands of dollars that you will miss out on. Not what I would call a good business model.

I dont usually get my hair cut from salons cus the price is to high for a cut I never like. But I did try this place because I had a coupon and had Valarie cut my hair. It seemed effortless for her and I ended up with a beautiful hair cut and blow dry. She did a wonderful job and even without the coupon it still would have been a very affordable price. Then they offered a complimentary eye brow wax. I will most likely visit them and the same stylist again in the future. Thanks !!

I used to get my hair cut and colored here but left because of too much time spent waiting and being shuttled around from colorist to wash to cut...waiting 4-5 minutes each time. So, I decide to try it again for a manicure! Charged $50 for a no-chip manicure and 2 nails chipped the very next day! Learned my lesson!

Tracie gave me an awesome haircut. She was friendly, professional, walked me through everything she did, and my hair looks great. Front desk was efficient, professional, and welcoming. I will definitely be back!

Wish I could give this place less than 1 star. I always have problems at any MT location. I had an issue at the Oakbrook location. I told myself I wouldnt go back unless I had a gift card. I ended up getting a gift card for my birthday for an essential manicure.To schedule the appointment I was on hold for a long time and the people were rude. When I went in for my manicure the manicurist told me that it was a $13 charge to take off my old nail polish that wasnt done at their salon. I walked out to leave and asked the girl at the counter where does it say that for that charge. She looked confused and went back to ask a manager. They talked for a while, a simple question I thought would take a minute. But no of course it took them five. Then she came back, without the manager, and said we will take care of it this time because of the issue. I still asked to speak to a manger, and she went back and closed the door again and a minute later she came out. I asked her to show me something that states taking off nail polish is $13. She said she couldnt and she would forward that to upper management. How am I to know to pay for something if it is nowhere in the price list? She couldnt even answer my question.I got my manicure. It looks basic, like I could have done it at home, but they charge an arm and a leg. The manicurist was okay she left me with a hot towel on my hands for like 10 minutes and never said goodbye or have a nice day. Last thing she said was you can sit here until it drys if you want.My suggestion: save your money. This place, people, and atmosphere is fake. They try to get you spend more money than youre suppose too. I appreciate the cleanliness. However, I want to relax and get my nails done without the fear of a strange, random miscellaneous charge at the end of my appointment.I will not return.

For $50 I expected more from the manicure. A light scrub and some lotion and sub par nail job was definitely not worth $50 (nail shape uneven and crooked, filed way too much off, filed my skin which hurt, cuticles still looking horrible). Ive had much better for $25 at a local salon. Technician was very friendly and nice. Overall I expected more from a big name brand salon, my nails are okay but not the best.

I love TRICOCI in Naperville! Colette always takes such great care of my hair, from hair color to toner and keratin treatments!! I also see Karli for makeup… she can create makeup products on the spot for you! Incredible team at TRICOCI Naperville - highly recommend.

I can’t say enough about the wonderful facial I had over the weekend with Celise. If you haven’t had a service done by Celise I highly encourage you to do so. She’s extremely pleasant and knowledgeable. My facial was fantastic! She’s also done some wax services on me and made me feel super comfortable. I will definitely be back to see her!!

Colette colors my hair, and she is the best! She always knows exactly what look I am going for. She is very professional and highly skilled. I would highly recommend her to everyone!

This place is full of the absolute fakest people from the colorists to the stylists to management. I Have been coming here for many years since moving to the area. I used to see a colorist that eventually left. The next time i came back, they put me with Gretchen i told her i just wanted a touch up, she told me i had to have all over color. My hair is brown, left with black hair. The next time i asked for a different colorist, they put me with alexis, she is extremely rude. Got me from the waiting area and sat me on the chair, asked what i wanted which was just a touch up, she did not utter another word. It was very weird, because after she was done with me she was very chatty to the lady she serviced afterwards. When it was time to get my hair washed, she called this girl. The girl was clueless about washing hair, when she first turned on the water, color splashed all over my face, no im sorry no nothing. She just kept going until i asked for a towel to clean my face. I could tell my hair was not being cleaned property. She was barely touching my scalp and did not go anywhere near my neck area. When i got up to check, i still had color on both sides of my head and my neck. I asked her to wash again, she rinsed very quickly with no shampoo although those two areas clearly needed to be washed. I had someone call alexist and i was just about to tell her to rewash my hair hen she sat me on the chair, grabbed the color remover and started rubbing it all over my hairline. I understand this review is long, but i had to say the details. These people are rude, if they smile, its a fake smile. They go to the back room and talk about their clients they check for tips constantly because they are soooo greedy and if you dont tip well, they treat you bad. Now the bottom.line is, my last appt was the last straw. I am done with this place. I used to get color every 4 weeks, massages and facials....no more. These people need to realize the competition is fierce, there is literally a hair salon in every strip center. To management, dont bother asking me to call, i just did and the woman that spoke with me sounded annoyed and did not say much. So dont count on me to change this review and just to let you know, im on my way to yelp!

Tonight I came back to the Naperville location after 20 years. Very glad I did for my unfortunate hair color problem from a different colorist . Rachael corrected the color and was helpful, very friendly and listened to my concerns. She was confident in her talent which made me feel so much better since I was pretty nervous. Have my next appointment already booked!

TERRIBLE SERVICE BY ABBY (The Colorist) and NO PROFESSIONALISM by manager, BRITTANY!!! Too busy putting down customers and doing a terrible job of listening to the client!!! Abby was too busy with an another client to focus on my hair, left color on my skin which quickly began burning my skin, and then she disappeared telling me she will be back in one (1) minute and she was going to wash her other client’s hair but came back after ten (10) minutes, and applied the color to the rest of my hair then. Overall the color tuned out way darker than usual and when I complained to Brittany, instead of apologizing or offering to redo, she was busy repeatedly telling me not to visit this salon for color again! Furthermore, she did not place a towel under my neck upon washing my hair which caused a breakout on my neck, which I’ve never had in my life! Will be reaching out to the REGIONAL MANAGER, NICK, soon!!!! DO NOT VISIT THE NAPERVILLE MARIO TRICOCCI FOR ANY SERVICE AT ALL! I do NOT recommend this place due to terrible service!

Brought my girlfriend to the naperville location who has never had her hair done professionally before. She was told that she wouldnt have enough time and that nobody there is experienced enough to do it. Not only that, she insulted my girlfriend by insinuating she couldnt afford the $300 she was quoted. I gave her $700 because her hair is very long and was willing to pay more if neccessary. I thought I was bringing her to the best. Guess I was wrong.Tech: Jacqueline.

Always a great one stop shop for all your beauty needs. All of the staff is so friendly every time I have been in, and are willing to offer advise on hair care, skin care, and other beauty care.

Amazing salon! Everyone is so friendly and caters to all of your hair care needs! My balayage and cut are both amazing and I can’t wait to come back again!

I had a very unpleasant experience with a colorist last week at this location. I was highly criticized for using henna for conditioning my hair at home and was informed by the colorist that she would lose her license if she used permanent color to color my hair because of henna. She used a semi permanent color which has already faded in one week and charged me the full amount. Disappointed and felt like I was ripped off.

Collette is the absolute best colorist. I have seen her for years and would follow her anywhere. She is excellent at what she does. She is also a wonderful person. You are lucky to have her.

Lacey did my color and it turned out even better than I could of planned! Violet with bright baylouge, it looks amazing! Also had a lovely cut and style by Mya, hair is so refreshed, wonderful service!!

Their “most requested stylist” did a horrible job cutting my hair. I asked specifically to leave my hair long and they cut it way too short. It took me a straight year to grow out my hair, and now I have to wait another. The stylists name was Ashley. If there was a zero star rating, that would accurately rate this place. I’m disappointed and honestly let down.

Overall, the salon is clean and most of the employees are nice. Except there are some who are TOO nice. There was an incident with one the the shampoo attendants a while back. She has short dry bleach blonde hair (looks like a skunk), pallid skin, and is more on the plump side. I know for a fact she got a customers number and tried to home-wreck a long-term relationship. That is quite tacky. If that were my salon, I would not have it, and let go of a employee.

Well was my first And my last one In that place . i usually don’t complain about anything. I went specially to that place thinking and expecting I would have a nice haircut ..exited to show it in my upcoming trip... like those they are showing in their advertising but not .. probably was not the right place to have a men haircut.. I would get the same or much better at super cuts or hairclips or any of those cheap and quick places .. very disappointed she just did a horrible and bad poor haircut ... and tomorrow I gotta spend more fixing this . What a bad experience but never coming back... also I never felt welcomed at that place . Both of the receptionist are with some bad attitude.. whatever never coming back . Thinking I would have a nice experience and a nice haircut going there .. now i gotta spend more money to fix this . I just regret .. not always the expensive is sinónimous of good.

Rip off!!Had ordered hair extensionsAfter 8 weeks of wear ..they not only fell out but the remaining ones where on a thin thread never placed properly and not enough hair was placed on each bond. Made appt w manager and stylistGot a call 1st stylist called off sickEvidentally didnt want to hold accountability for poor service then showed up at work to meet with me with her manager to consult on happening.They claimed my hair was fine ..it grew quick ..all lies to cover up no accountability MGR said she goes by what the stylist tell her she knows nothing about extensions..she s mgrLol. .after leaving upset being ripped offI went to 3 other salons for consult same day..All 3 said who did this ? A messPlenty of hair to bond each extensionAnd for 8 weeks wear I was ripped offMario.Triccoci salon offered to have me Purchase new tape ins ..bonded I got 8 weeks wear out of ..oh spend more $$Unheard of .Per 3 salonsI have been getting extensions over 4 years at another salon tried hereHorrible rip off with no resolutionThey basically said Too Bad for you!!We.respect your decision to go elsewhere.Aweful service totally disappointed and who can afford new extensions every 8 weeksDont go here unless you want to flush your $$ down the toilet.!!Also had hair highlight had to go back 3 times to redo it ..never colored the back lolThen damaged my hair from all the processing to correct !Terrible service ..overpricedThey careless about their clients all about taking hard earned $$ ..in which I rightfully asked for a refund and was told sorry...needless to say 2 wks to Christmas have to have my hair redoneShame on Mario Tricocci..not even offering compensation towards resolution for accountability!!!Go.elsewhere..this place is a joke non professional all the way around.Yuk!Lori Wojdyla LoganJan 22 2019UpdateI had new bonded extensions put in Dec 2018..no problems they are 7 weeks in like brand new not falling out havent lost any and I have plenty of hair for bondingI went to elegante salon in Naperville with Jessica ...very professional same prices...fabulous service !Never heard back for a refund from Mario T Salon on any accountability for the terrible services provided took my $$And I had to pay this salon to redo my hair ..Warning!!

What a horrible experience!I called their main number to make an appointment. The girl on the phone gets frazzled (it is complicated...thats true. 3 different appointments). She hangs up on me. I call back (still trying to make an appointment). Next person is much better, gets it and figures out how to make it work. I show up day of appointments. Theyve all been cancelled!?! What? I have all the confirmation emails. Show them. They claim the system shows the appointments as cancelled. No idea. Wow, what horrible organization. The stylists are great but they should go work for a competent organization. Turns out they cant fit me in and the manager isnt able to do anything (never even bothers to talk to me). Im moving to working with competent people. (Got an appointment at a great place about 10 minutes later). These guys dont deserve your business.

I have been seeing Angeles for 4 years and shes great. I had pitch black hair that she turned to blonde without destroying my hair. I always get good results with her. However, everyone else there seems to be clueless. Three months ago, my hair got tangled in the sink drain with someone elses hair. Which took me 45 minutes to brush out. When I brought it up, she laughed and said that sucks. And today the shampoo girl wasnt any better. She washed my hair and started to take me to the next station as if we were done. I asked doesnt angeles have to add toner? She said no but went to ask angeles anyways. And sure enough, angeles came back to add more product. Why do I know more about the job than the employee? My haircut after that was the final straw. She was ripping through my hair to get it brushed. I was very close to telling her to stop and walking out the door. I let her finish anyways. It took her probably 90 seconds to cut my hair and maybe 5-7 minutes to dry it. Clearly putting in minimal effort and not caring about my service. My hair was still wet when I left. Why am I paying for a luxury salon but receiving terrible services? I will not be returning. If I want services like that, Ill go to hair cuttery and pay a quarter of the price.

Very nice deep tissue massage by Jordan. Very relaxing. Strong hands. Also got to use steam room and showers. Hair products and towels provided. My friend got a facial she was glowing.

Megan is the best stylist in town. I always love my cut even though I have her do it differently every time. She never disappoints and is worth every penny.

Amazing did a great job felt very relaxed and face is glowing Astrid was great she did my facial...

Giselle is amazing! My fiancé always goes to her because she does such a great job! I can’t complain, I love her hairstyles! It’s worth a 30-40 minute drive!

Colette does an amazing job with my hair color!! She’s the absolute BEST color stylist I have ever had!! ❤️

After 17 years as a client of Mario Tricoci Napervile, I started seeing Jennifer to style my hair, she was intentionally thinning my hair without my knowledge, during last visit she went to far and did six inch up cuts in my hair leaving thin brittle hair on the bottom, she had very bad attitude and was insinuating she did not do this to my hair. After 6 months and a new salon my hair is getting back to normal.

Great job on my mani - pedi with a friendly nail tech. On a Saturday morning the place was busy and loud. Should probably choose a different day if you are looking for a more relaxing experience.

Came here for a birthday. The massage was mediocre. The facial was fantastic. The nail spa was just like any other. The makeup was ok. Expensive place though and someone put a door ding on my car and their cameras dont record. Nothing spectacular about this place!

Angeles did an outstanding job with my hair coloring today. Jimmy was great as usual with a simple cut and style. Picked up some products with karli also

The first time I came here was for a keratin treatment for my virgin hair as it was growing out from chemotherapy when I had cancer. That didnt stop the hairdresser from using 450 degrees of heat on it and burning all my hair off irreversibly damaging it. They would not give me my 170$ refund only a free haircut to cut off all my newly grown hair which was a tragedy of its own.I just went back today to get the side of my hair braided for an event tonight by a girl named Marleigh. Only 4 hours later I looked in the mirror (hadnt touched my hair once) and realized she only used one tiny rubber band on my braids and it had broken. I just paid 95$ for a girl to braid my hair. I hate this place.

Never go to Lacie she charged me 150$ to ruin my hair. My hair was falling out and the bleach damaged my hair. Ill never come back from the breakage. They manager did nothing for me he was rude and didnt care. Never going back.

I highly recommend Mario Tricoci in Naperville. The staff is very friendly and accommodating. I had a great colorist, Gisele. She did an outstanding job and I am very pleased with the result.

Carissa was fantastic and caring of the customers wishes. Good communication.

I have been having Angeles color and Chrissy cut my hair for years! They are so very creative! People stop me all the time and ask who does my hair!Not inexpensive but worth it!

The $15 bonus coupon for $100 spend currently being offered is a scam. Bonus coupon is only valid thru the end of this year if purchased in November and thru the end of January next year (two months) if purchased in December.

Had a wonderful experience. Highly recommend Tracy!!

Collette highlighted my hair a gorgeous shade of caramel with a dark undertone! It looks stunning! She is wonderful!!!!

Very happy with my cut and color. My stylist really listened to my concerns and preferences and was able to not only achieve that look I was going for but she also gave great recommendations for products.

I am coming back every month for my hair. My stylist Lacie is excellent with her ideas and she knows what will suit me. I love this place.

Maria was amazing. She is my new stylist forever now. The establishment is amazing clean and welcoming!!!! They sanitize everrrrrryyy thing.

Got my nails done and they chipped like 2 days later. Went and talked to them about fixing it and made an appointment. Showed up to fix it and they tried charging me 45 dollars after I already paid for a spa package. Not going back here.

I’m so happy with my haircut it looks so stylish and nice!! The staff is pretty kind. I was attended by Tracie. She is awesome !! Highly recommended!!

Tried a new location and my service was very different from oakbrook. Happy to be back home. Ask for claudia

Maria cut my hair, its the best haircut ever. The only thing was that they quoted me $35.00,but when I went to pay it was $ 70.00. No I cant pay $70.00, I live on SSI.

I love Mario Tricoci. But I especially love my stylist. Drew. Ive been going to see her for approximately five years. I just love the place.

Such a great place with even better people! Got my hair done by Traci, and makeup done by Karli for my wedding.. they were amazing!! I highly recommend.

Worst salon I have been to as a certified cosmetologist... Too much commotion and you dont feel welcome for even a second. It is absolutely horrible and I will never come here again. If you want to get your hair done and feel good about yourself, this is not the place. 110%.

Went for signature massage. Madi was absolutely wonderful. I felt so much better. I had neck and shoulder problems going in, and actually felt happy coming out.

Thank you Britany and Jennifer for making my hair Beautiful! Rachel, Thank you for your kindness and Kathleen, Thank you for raspberry tea! Thankful to Mary, that she made me to come and have my hair done. PERFECT!

1st time I had a facial and it was AMAZING!! Definitely coming back. Thank you, Madi for such a great relaxing experience.

I went to the facility in Naperville I had a suction cup massage done and a facial.. that my husband and Daughters paid for Mother’s Day ..the The suction cup massage was nice very professional she did a great job however,, when I had the facial done I could not relax the gal kept trying to sell me product continuously running her mouth when I tried to relax with my facial so unprofessional I don’t wanna be sold products while I’m trying to relax and enjoy what I already paid for the pricing was ridiculous,, oh and believe me I have the money and can pay for whatever I want but with that service no thanks,, I have a cousin that lives in Beverly Hills California and has treated me to a wonderful spa out there and I will say Mario Tricoci is waaaay off the mark they need to stop trying to sell products and just do their job their job if done well will sell the products itself it seems like you’re in a high market selling scheme when you’re in Mario Tricoci very disappointed..Will not recommend it to anyone or waste my time again

Place was wonderful and clean. The staff is so beyond friendly. Pricey, but you get what you pay for. They give you a really nice treatment. My only disappointment was they couldnt do a design.

They are fabulous! Ask for Drew...shes not just a stylust, shes a magician. I always look great when she does my hair!

Mary is truly the Best Colorist!

Natasha gives fantastic massages and Sophia is great at Manis and Pedis! Recommend both women this place is so relaxing I will definitely be going back!

I wish I can give this place a zero stars.. I would never waste my money here .. I came to get a balayage and I showed her a picture and it turned out so horrible , I talk to manger , they were nice enough to have me come back and fix it but I decided to go with someone else than the girl I had first , and she did my hair and it turned out better than before but it was still brassy .. she want me to come back so she can tone it ... like couldnt she tone it then .. Im so confused , I wasted 150 on this place .. I will never come back here and I wouldnt recommend it to anyone ..

My first visit to this salon and had a wonderful experience I have to give a shout out to Lana, Christine, and Carli. Ladies you are awesome! Ill be back for sure.

Asta was wonderful! I gota no chip manicure and she was very personable and professional . Im very pleased with my nails.

I got the worst haircut of my life here. I basically got a mullet that I didn’t ask for. Carissa took care of me but I wish she hadn’t. Sorry girl, but this ain’t it.

I got my nails done by Kameron. She was so nice and did a really good job.

Came here for a massage.Everyone was friendly and accommodating. I would absolutely recommend Lesya (Lisa). She is wonderful.

Had a pedicure with Pearl and as usual it was great. Even let her clear polish them! Its cloae enough to summer.

The best place with the best massages! Lesya is so sweet and is the best doing this!! I love her absolutely!🤍 Need to come back ASAP!

The spa is starting to look dated and old. It use to be my favorite place. May have to start looking elsewhere. Needs a renovation.

My husband and I frequently get massages at this location and we are consistently pleased with the massage therapists (especially Leysa) as well as the atmosphere.

I would not recommend this place. I went to Mario Tricoci salon for the first time and was very excited about it but in the end got the worst hair color ever. Will have to redo it completely. Also, the services are not worth the money.

Racheal was my colorist and i had a balayage done on my hair and it looks amazing...she blended the colors beautifully.If you want a colorist that knows what she is doing ask for Racheal.Also had a cut and blow dry by Scarlett....I havent had a hair cut in a long time because I can never just get a trim ...well Scarlett managed not only to give me a trim but to add volume to my cut .Shes amazing..I love this location everyone is so friendly and they make you feel welcomed

Always so friendly with excellent service. Karmen is so professional and fun. Got us all ready for vacation. Will be back in a few weeks for a touch up.

When waking in to the salon you dont realize how relaxing the spa is. Amazing, best place for a facial.

Well trained staff that each concentrate in their 1 area of speciality (color or cuts or day spa services) . Staff go through additional training through Mario tricocci here ,before coming out on the floor to see clients.

Good place for busy me. I book my appointment in the app at anytime I can get to it. All ofthe colorist are great. No need to look for the one.. I love the place.

I take my wife here. Not cheap. She likes the beauticians that cut her hair. Good job making her happy and she looks good too.

My best experience at a hair salon. Millie, the stylist, was happy to work with me and come up with something great even though I wasnt sure what I wanted.

Myah did a great job on being an amazing person and the rest of the crew seemed friendly and solid!Hope you guys enjoyed your brownies!

Love coming here. I just wish they would have glasses of wine to purchase as we are getting our hair done. Please consider offering!

I had a very good experience with both,Casandra and Megan , both listen to my concerns . I’m happy with my hair color and cut. Thank you

Visit here often. Spa area has a little issue managing appointment times. The rest of the salon is great!

Love Virginia- aesthetician. Kristine for massage. Excellent customer services.

Tammy is the best hair stylist I have ever been to, in my entire life!!! I highly recommend her!!!!!

Ive been going to Sierra for 20 years and I would never change. She is the best!! Friendly staff and a beautiful environment.

Michelle did a great job on my hair

Astrid is the best esthetician. 10/10 recommend. She’s amazing.

Nice people but Over priced. & disappointing. Didnt listen to what works with my wavy hair. Sold me something I was not happy with. Did address it with them and tried to fix but couldnt.

This place is so unprofessional the managers are so rude I just started out there and the manager Brittany was trying to find excuses on what I was doing wrong even though I was working how she asked me to you could ask anybody in the salon if I was working and they will tell her yes and she just kept saying well maybe I’m catching you at a bad time and she kept pulling me off the floor and making excuses and saying it was my fault and then she fired me and when I asked her about my last paycheck she rudely told me too go kick rocks and blocked my number on her phone

Liz was amazing! Great head massages and shampoos definitely will be back.

Been a customer since 1992. No one compares to Anthony (cut), Judy (color) and Janine (make-up).23 years and couldnt be happier!!!

Love this place. Great for color, haircut and nail saloon! Only place I visit when I need a cut, color and only place I trust to do my nails!

Jennifer is awesome! Highly recommend, great cut and style.

Great experience staff was super nice and Jordan massage specialist did great would recommend him to my friends and family

The best place to get your hair done! Lindsay at the Naperville location is amazing for hair color!

Whenever I need my makeup done for an occasion Julianna always does a great job!

Love Katie! I get so many compliments on my brows!

This was for my wifes birthday.She enjoyed it so much.Awesome event,!

Tiffany is the girl to see when you want bomb nails for any occasion

Gina and Ashley are The Best!!! As well as the whole team I am a customer for Life thank you

I have been going here for years! They always do an awesome job!

Friendly staff. Warm environment. Staff always gives me a relaxing head massage to start. Love this place!

Heard many bad things. Unprofessional manager. Overpriced.

I love the esthetician I work with (Gia) but I never get warm fuzzies from anyone else here.

Was straightforward about what he could do and how he was going to do it. The receptionists were polite, patient and personable.

Schaumburg location is better. Stylists are scared to be creative here and be passionate.

I WAS HELPED BY ANA MONTERO, WORST HAIR STYLIST OUT THERE DOES NOT KNOW WHAT SHE DOING NOT PROFESSIONAL AT ALL. OTHER THAN THAT NICE PLACE AND NICE PEOPLE

I love Colette she’s amazing!

Massages are awesome! They treat you like a queen!

They are horrible with appointments. When you arrive, be prepared for them to tell you that they dont have time for you

Polite pleasant staff. You will get a good hair cut