The NOW Massage Naperville

My husband and I recently went to NOW Massage in Naperville for massages and had a great experience. The staff was all friendly and helpful when we arrived, and the spa is absolutely beautiful! Both of our massage therapists were very knowledgeable and took the time to talk to us and determine exactly what we wanted prior to the massage. And the massage rooms are wonderful. You truly feel like you are laying on a beach getting a massage. It was perfect! We highly recommend NOW and will definitely be going back!!

I had an incredible massage with Jessica. She really listened and spent time targeting the areas that we discussed prior to the massage. I loved the ambiance and overall vibe of the spa! The sounds of waves crashing made it a very relaxing experience! Can’t wait to go back!

The staff is very friendly and are more then willing to help. I came for a family members birthday with 3 other people totaling 4 all together. They were able to get us in at the same time which is AMAZING! They are very very accommodating. I have been to many massage places before, but this is the first place that when I asked for a firm massage, I actually got one! The atmosphere is so relaxing and calming listening to the beach waves they have going on and didn’t have to worry about talking. I walked out fully relaxed and would 100% go back to this welcoming establishment! Thank you to the NOW team for making that day special for everyone!

I had a fantastic experience at Now Massage Place with my masseuse, Javier. He was amazing and I highly recommend him. Javier was very understanding and attentive to my needs, ensuring a relaxing and therapeutic session. His skills and professionalism made for an exceptional massage.

I had an incredible massage with Helene. She used a variety of techniques, including reflexology, which I had never experienced before. After the session, I felt like a new person. Helene focused on the areas where I had been experiencing pain, and she helped alleviate my symptoms. She was knowledgeable, thoughtful and mindful of my experience throughout the session. I highly recommend her!

Ive recently started going to NOW. Ive never had massages on a regular basis but thought it might be a good idea fir self-care and to lessen pain. My massage therapist is Janelle and she is great. Listens to how Im describing where I may need attention. She does some amazing stretches for my neck too. Ive also discovered Calm Balm and love it. I was relaxed fir hours after my last massage with Calm Balm.

My services I receive from Manuela are always top notch. She always makes sure to personalize my experience to my needs. I need something between a deep tissue and a relaxing massage and the pressure she applies is spot on.The rooms atmosphere definitely enhances the relaxation experience as well.

I’ve been coming to The Now since January of 2023 and after my initial visit became a member getting 80-minute deep tissue massages 1-2 times a month with Carrie. I work as a dental hygienist and therefore am in need of serious relief to help my posture and career longevity. Carrie is nothing short of ann angel and Im truly grateful for her work; I cannot express how relieved I feel after my appointments and how thankful I am to be able to be a client of hers. Additionally, the front desk staff are incredibly friendly and warm, I look forward to coming in every month and am so happy I purchased a membership!

I called The Now Massage to cancel the membership and the person over the phone said they would take care of it.Then months later I noticed they were still charging my card. I even told them I remember yes I should be charged the one month because I cancelled after the 1st even though I would not be back.This is why I usually never sign up for these memberships. Even though I do not live in the area and honest with them they will not return my money.I own a service oriented office myself and had similar situations and I have returned peoples money.This is not how you grow good reputation.

Amber at The Now Massage in Naperville is wonderful! She pays attention to what you need and the areas you are looking to treat. She is so nice and makes you feel comfortable!

I slept weird on my neck/shoulders one night and woke up in pain. I came in for a quick 25 minute massage with Joe and left feeling 10 times better. He did an amazing job targeting where I was hurting without putting me in any pain. I highly recommend him as a masseuse and this location for any type of massage.

Rebecca is the best massage therapist I have ever worked with! 12/10 Highly Recommend! The facility is wonderful, calming, and very clean. Staff are friendly and helpful!

Took my son in for a massage today- he is a hockey player and extremely active athlete. He has been suffering from sore & tight muscles in his back and shoulder area for a while. He saw Javier and absolutely loved him. Javier is extremely attentive to listening to his guest and their problem areas. After talking with my son, Javier did a great job of explaining the gameplan before the massage and making my son feel comfortable. Afterwards, my son had relief from pain and much better range of motion. We will be coming back every month to see Javier! If you haven’t booked your session yet- you don’t know what you are missing!

Love this place! Ive been twice this year and their massage therapist really do great work. They use various techniques that are different than most massage locations. I love the audio waves and boho decor. My only recommendation is to change the sound effects (thunder, rain, waves, birds, wind, rain forest, etc) and have different selections so people can receive different forms of relaxation via sound. Gives then something new to look forward to by chance upon each visit.

Amber is wonderful 🥹 I am a mess of knots and she is able to apply enough pressure to get a lot of them loosened, without anything being painful. I honestly expect some pain from my deep tissue massages, or I am on the opposite side of the spectrum where there isn’t enough pressure being applied, but Amber has a great happy medium. Very happy I found her!

Javier is the best! Having a monthly massage is part of my self care due a physically depending job. Sadly, I had to take a break due to surgery and Jami B. was so kind and helpful with pausing my membership. Highly recommend Javier for a great massage. And Jami was very professional and kind. They are the only reason why I would continue to visit NOW Naperville.

Joe was wonderful; listened to my concerns and gave a very relaxing massage. NOW spa is very reasonable and I’ve have great experiences both times I’ve had massages. Will definitely be back!

Wish I could recommend this place, but not with this Managment.Their membership system is nothing short of deceptive, with staff failing to adequately explain its workings. During my visit, I was misled by the receptionist, who conveniently neglected to mention that my friend could also access member pricing. After being charged incorrectly, I was promised a refund by the receptionist, only to be met with rudeness and denial by the manager when I followed up. Its evident that honesty and customer service are not priorities here. Save yourself the trouble and seek massage services elsewhere, luckily there are plenty of options.

Went to the spa and Naperville on 7/20/2024. Paid $220 for a 80 minute massage with cupping and gua sha. Completely overpriced barely got cupping barely got Joshua. Please don’t waste your time with this place. I was cold. The sound of the ocean was annoying Massage Lady you can tell she wasn’t experienced awful.

I am a massage snob and have finally found a go to place in Naperville. Amazing prenatal and Swedish/deep tissue massages! Book with Li and splurge on the 80 min. Worth every penny. My Now massage with Li was the only time I was comfortable throughout my pregnancy. Delivered a healthy baby and have no back pain this time. I feel like it’s because of my regular massages, Li would massage my SI joint and lower back. Traps and shoulders and back were heaven! Ive also worked with Janel who is great!I love that the monthly member credits can be given to a friend or family member without fuss. Also if you’re a member you can book additional massages at the discounted member price.Location is great. If you go during the weekdays at 9am you can park in the back parking lot behind athleta/Ulta. During busier times you may need to park in the raised parking garage down Van Buren.They are also able to accommodate small groups—once booked a friend’s birthday massage morning for 3 people. I feel they would be able to do a larger group too if you book out far enough in advance. If they have the therapists available you can be sure you’ll all be seen at the same time (unlike some places that fudge the timing awkwardly).Front desk is always so friendly and welcoming. They don’t go too heavy on the fragrance inside which is good. Love the waves white noise instead of music.

Massage sucked! I went there for a 25 minute $65.00 massage because my low back was in pain. I told the massage therapist to just concentrate on my low back only and nothing else but she didnt listen. First off, I was not happy with the massage area that I was led into. I was assuming it was going to be a separate massage room but was surprised that it was a large room with netting used to divide the area into separate stalls with loud background noise playing crashing waves and thunder sounds.Because the background sound was too loud, the massage therapist could not hear anything I was saying to her to point out that she wasnt hitting the spot that bothered me the most. She did everything but hit the spot; even when I pointed it out to her.I will not be going back there again.

Overall, it was a great experience, the massage was wonderful and calming. Maritza did a wonderful job and targeted all areas of concern. It is a bit pricey but the only reason I’m giving four stars instead of five is because I felt disrespected in a way when being asked by the front desk associate if I would like to leave gratuity. I said yea and that I would like to put it on my card because I didn’t have enough cash, she guided me to the gratuity “suggestion” I gave what I was able to (it was not a ridiculously small amount, fyi) and in return I received a disrespectful eyeroll as in how could I only leave that much and not atleast $30+ to wrap up this massage was a birthday gift, and the massage was wonderful.

Well the ambience is certainly impressive. Once you are in there, your senses are completely immersed in the calming ambience, scent, and sou ds of the ocean. So in terms of production, it is definitely an experience. With that said, I requested for a deep tissue massage and unfortunately my masseuse did not have the ability to apply the required pressure to qualify for a deep tissue massage. Considering the pricey tag, the massage was just alright. Also my wife had the Fresh Eyes enhancement service and her they couldnt even apply it properly since it kept falling and sliding off her face.

The NOW in Naperville is AMAZING. Besides that everyone is just super friendly and nice, the service is TOP NOTCH. the manager Trevor is friendly and super helpful! Ive been seeing the same Massage Therapist Max for months because he is INCREDIBLE. It would sound too cliche to say he has magic hands but you tell him where you need the most attention and he gives it his all. You leave feeling so refreshed and brand new. And the dark atmosphere and waves sound machine make you disappear into another world. theres many massage places near me but Ill drive the 45 minutes every time for the best service. Thank you all for making every massage a great experience!

After hearing a friend’s experience, its clear that the Now falls short in providing transparent and honest service. Despite the allure of membership perks, the convoluted system left my friend feeling deceived and overcharged. The lack of communication from the receptionist, coupled with the dismissive attitude of the manager, reflects poorly on the establishments integrity. Its disheartening to learn that such practices are tolerated, making it difficult to trust their services. One can only hope that they prioritize honesty and customer satisfaction in the future.

I love the vibe of this spa so much. The ambience makes it feel like you’re getting a massage at the beach under the full moon next to a campfire lol seriously. My therapist Janel was incredible, she had perfect pressure the entire time, and hit all the spots. 10/10

Ask for Besard! I travel a lot and stay at many five diamond resorts with amazing spas. When I tell you Besard is at parity with Ritz Carlton, Four Seasons, Waldorf Astoria spa massage therapists is an understatement. My overall experience from reserving my appointment online, greeting by the front desk staff, and massage session ambiance was truly five star, five diamond!

Jessica was phenomenal! The entire massage experience was outstanding. Jessica listened to my needs and tailored the experience perfectly to address my areas of concern. I can’t wait for my next appointment. Thank you!!

I booked my massage with Jessica and she did such an amazing job. If you are an athlete and working out is part of your lifestyle I would definitely recommend Jessica. Make sure you add a deep tissue when you book with her.

Front desk staff were friendly and helpful. Joe gave a great massage. He had reviewed my intake form, asked relevant questions, and accommodated my needs.

Had a really great experience at this location and the one in south loop. The spaces are very clean, but some therapists are just much better than others so I would ask for someone who has been there for a while when booking an appointment.

Great massage! My therapist was Besard very professional with excellent relaxing technique. I would totally recommend.

Phenomenal experience! Clean, comfortable, and completely rejuvenating.This was my first time receiving a massage and I definitely picked the right place to come. From the moment I walked in, I felt safe and appreciated. Getting a massage can be a vulnerable experience, so you want to go somewhere where you know youll be taken care of gently. And The NOW Naperville is exactly that. Javier was extremely kind and caring during my massage. I already have my next appointment scheduled and I look forward to making the NOW a monthly trip! Thank you to all of the wonderful people that keep this place running efficiently and smoothly.

Joe is a talented and amazing there! He specializes in massages for athletes and makes your muscles feel heavenly so you can be you can give your best performance for your race, event etc!

Yarely is the best! Super relaxing and made me feel comfortable enough that I fell asleep! The atmosphere is the best and so is there team.

Had a great experience and everyone was very welcoming !! Beautiful spot and the massage was great. Stepheni was amazing and definitely sold me on the membership!

First massage with Yarely. Will definitely request her again. She has a strong understanding of pressure and stretching to relieve tension. Highly recommend!

Always have a great experience! Nothing is more frustrating than an unsatisfying massage, and it’s never happened here. Definitely recommend!

Amazing place with great massage therapists! I love the ocean and beach vibe here! The staff is always very friendly and helpful and let me relax after my massage in the lounge.I love this place and will definitely be coming back often!!

I never write reviews but had to after an AMAZING massage from Manuela. If you have any back pain at all she is so knowledgeable. I feel amazing and will be going back to her immediately.

My daughter and I both came in for the same massage with different massage therapists. She had a very different experience than I did. It was just ok…I left feeling the same way as I came in. The atmosphere and room itself is very relaxing and calm but I really wanted to feel something and unfortunately that’s not what I left with. Very disappointed and would not recommend.

Besard was extremely professional with his mannerisms and gave a wonderful massage. Overall ambiance was soothing.

Best massage Ive had. 80 minutes is the way to go. Absolutely worth every penny and more. Signed up for the membership immediately.

I booked a massage for my husband and myself for his birthday. I had been to the Now before and had a great experience, but this time it was absolutely awful. I dont know what kind of massage she gave me. I explained what I wanted before the massage for my husband and myself including enhancements that I added. We both did not receive what we asked for. The pressure was uneven, she was hurting me. I never thought a massage could be painful. The massage therapist was using her elbow and finger, jabbing it inti weird places that did not feel good. She didnt even massage my head or neck like I had asked for. I truly do not know what she was doing. My husbands massage was okay. He wanted deep tissue and he felt like he just had someone rubbing oil on him. When I scheduled the appointment I was quoted a different price than what I paid. I have yet to hear back from management.

5-Star Review for The Now, NapervilleToday, I had the pleasure of visiting “The Now” in Naperville, and I must say, the experience was nothing short of breathtaking. From the moment I stepped in, I was transported to a world of relaxation and serenity. The ambiance of the place is impeccably curated, striking a perfect balance between luxury and tranquility.Whether you’re looking to celebrate a special day or simply escape the bustle of daily life, “The Now” is the ideal retreat. I was particularly overwhelmed by the beauty and aura of the location, which adds immensely to the overall experience.A special mention must go to the therapist Arielle Dix who was absolutely wonderful. Her approach was accommodating and attentive, ensuring that every aspect of my visit was tailored to my comfort and relaxation needs.In summary, “The Now” in Naperville is a top-tier wellness destination that I would wholeheartedly recommend to anyone. It earns a well-deserved five stars from me for its exceptional service and unforgettable experience.

Javier is fantastic! Always professional and courteous, I look forward to our monthly sessions. Im a frequent visitor to spas and have enjoyed massages for many years. Javier is one of the best and the most consistently satisfying therapist Ive had the pleasure to work with.

Josie has the magic touch. She gets all my knots out so my body can move without pain.

Such an amazing place. Great atmosphere, knowledgeable massage therapist that work to meet your needs during each visit.

After a year of getting massages at The NOW, every session is better than the last. I cant choose a favorite massage therapist, but in the last month I was able to get in with Li and Jennifer. I couldnt recommend them enough. It was relaxing but they were still able to work out my problem areas! Would absolutely recommend this place!

Not for me. massage itself was fine, but the place is very commercialized and not relaxing IMO. for those who get massages regularly and make it their weekly routine I can see the value, but for those who get a massage a few times a year, Id go elsewhere.

Overall, the NOW massage is good but is too pricey. The atmosphere is calm and quaint and the ocean audio you hear throughout the site is a nice touch. The bedding they use feels good... and the lighting is very dim, adding to a more pleasant experience. But, the massage therapists are inconsistent, and the pricing is uncomfortably high. I would recommend NOW but only for very special occasions, not for a regular massage place.

CarmellaV is a great massage therapist. Very professional and very good at getting the kinks out.

Carmella was incredible! The whole process was soothing and restorative. Highly recommend!

Really nice massage service at a reasonable price. Highly recommend Joe, he’s improved my shoulder drastically!

Manuela S was amazing for this being my first. She educated me on the things I wanted. Very informative I appreciate that so much. She really put in that work and got my relaxed. Came out of it feeling amazing, refreshed, and got me wanting to come back! Loved it! Thanks to her a million times!

Highly recommend this location—I usually don’t do massages regularly, but after having a fantastic one with Max I can’t wait to come here regularly!

Helene always asks what special attention you need. She is Very, Very Knowledgable in her field. I would highly recommend Helene

I just had one of the best massages I’ve had in a long time with Javier. 10/10 would recommend! He clearly had experience, listened to what I wanted to work on and the deep tissue pressure was perfect! :)

Julia was fantastic! She has a calm vibe to her. She asked if there was anything I’d like to focus on for my massage. I truly felt relaxed while I was there.The place is clean and unique!

There is a lot to love about this place. I have been here several times now and even signed up for a membership (which they push after each visit). I have had a different therapist each time. They are all generally great. Professional and talented. The ambience is wonderful. The service selections are simple and clear.The cons are around scheduling and management. Consistently, I have appointments cancelled last minute with poor coordination; once I came in for a massage and had the confirmation email with my confirmed time (10am), and they told me it was wrong and scheduled later (1030am), thankfully this wouldnt effect my plans but then I proceeded to wait until 11am to get in for my massage, meaning I paid full price and received a shorter session, and it did end up impacting my other plans. These kind of timing and scheduling issues are not uncommon. With my busy schedule (working mom), I need predictability as its difficult to schedule this time to myself.I have also noticed that when things start to get behind, consistency falls to the wayside in customer service. The therapists are rushing to get you back and I have even had my added treatments forgotten or missed in the rushing, as well as the service provided at the front desk varies depending on who you get. Sometimes they are apologetic for the cancellations/lateness, other times they have been less professional.But people seem to enjoy it here. I cancelled my membership due to the inconsistency but would possibly come back for ad-hoc appointments.

Incredible experience! Peaceful, cathartic, rejuvenating. Definitely the place to go for massage. Like going where it is their sole specialty.

I loved my massage from Brittany! I got the NOW 80 and it was amazing! Her techniques were fantastic, everything from hand pressure to subtle joint distractions, it felt so great. The atmosphere is really unique and cool, the owners are so fun and friendly, but my only complaint is that quiet should be enforced in the treatment areas. There was a loud guest at the end of my massage so it didn’t really affect my experience too much, but I could see where it would take away from the relaxation overall, a wonderful massage and I would definitely return!

Love, Love, Love The Now! I especially love the ambiance and the tranquility of the ocean sounds. Ive enjoyed each massage and always leave so relaxed. An extra bonus is a stubborn knot that Ive battled for years is now gone! Staff is always friendly and accommodating. Highly recommend The Now in Naperville.

I hosted my friends bachelorette party and wanted to start the day off with massages for all the girls. The NOW Massage was so great! They were very helpful when planning the event and made the time for the girls so easy and relaxing. Plus the place was so unique on the inside - not your typical massage parlor look and feel. It was a whole new experience and I am definitely going back! Highly recommend.

First time at The Now and it was an incredible 80 minute massage. The recording of the ocean waves is soooo soothing. Much better than any relaxing music normally played. Javier was a wonderful massage therapist and listened to what I wanted.

Javier is the BEST! Literally GOD SEND! I signed up for the membership because of him 😂

I had the most incredible deep tissue healer massage by Emily. I booked my next session with her immediately - it was the best massage I’ve ever had. She is very kind and did a perfect job with all the knots in my shoulders and upper back. The ambiance of this place is incredibly soothing, and the ocean sounds provide the perfect relaxing background noise to such a soothing experience. I even joined the membership- no fees, cancel anytime with a free monthly upgrade/add on and money off your massage every month- it was a great deal for a monthly self care package.

The spa is absolutely stunning. I requested a deep tissue massage and I don’t believe that the masseuse I was with was the best for the service that I expected. I regularly get deep tissue massages and his pressure was simply firm for me and too quick for my liking. I had really hoped to fall in love with the space, but this first visit did not win me over. I believe front desk, as well as staff, should understand from client perspective how pressures work. Especially in an area like Naperville.

Max was incredible! He knew all of my trouble spots and worked them like I have never experienced before! He is so knowledgeable about the human body and muscle groups. I’ll definitely be going to him again!!

I loveeeee my massage therapist here. She is downright amazing! I will not mention her name because I don’t want everyone to book her haha.I love the rooms they have, cozy and inviting. I love that they have an all around quiet policy so no one has to try to force small talk during a massage. They have optional add ons like scents or oils for your massage.Only annoying part is lack of parking. So hard to find it during peak hours downtown.

I’ve been going here for almost a year now. I highly recommend Amber! I truly felt relax with every massage. ♥️

I recently took our team of 4 for massages and absolutely everyone had an amazing experience. The staff at the front desk is friendly, accommodating and knowledgeable. We all cant wait to go back!!

Love the overall atmosphere of The Now. I totally enjoyed my second massage so far with Guillermo :) He has a real gift, and I’m very pleased with the results, head to toe. I believe he applies reflexology methods which are awesome.

The atmosphere is impressive and calming. The manager was extremely helpful and responsive to my previous experiences offering a complimentary redo with Cary who was very good and applied good pressure. I recommend her highly. Thank you Trevor for taking the time to listen to the feedback of your customers.

I came here with a friend who knew the GM; Trevor. My masseuse was Brandon and he was AMAZING!10/10 recommend this place! The hostess’ were so friendly and helpful and they made us feel so at home.I signed up for The Pampered Ritual. It is the two 80 min massages a month with a referral of my husband.Definitely coming back for Trevor, Kayla and Brandon!

My provider, Elena had the best healing hands. She was incredible! I loved this location. I have been to two different The Now Massages, and love their booking experience as well. I booked same day and was very information and communicative. Thanks The Now Team!

Emily W is next level, 10/10! I generally don’t go in for a massage until I’m in pain and it was a last minute schedule for deep tissue and let me tell you she delivered! She has a beautiful energy about her, she read the tension and knots and worked them out, and overall was an incredibly relaxing and relief filled session. Post massage she articulated more surrounding my trouble areas and gave great suggestions and follow up advice. Aside from a great masseuse, the ambiance and vibe of the facility was fabulous. The staff at front desk were equally lovely. I will be back and would highly recommend…only regret is not getting a longer massage!

First time here and it was amazing! The water sounds, heated table, and the ambience in the spa was incredible. One of the best massages and experience Ive had. The membership is worth it! I highly recommend!

Decided to treat myself to a NOW massage and I was so pleased with my experience! Jessica knew just what I needed and gave me a delightful 50 minute escape. Before the treatment began, she asked me if there was anything special I would like her to do...I mentioned that I would love some extra attention to my feet. And, just when I thought she might have completed my massage, she began to work her reflexology magic! The ocean waves completely mask all other sounds and is so soothing. I liked it so well, I bought 2 gift cards for friends!

Had a great first time experience at the NOW. The main lobby is absolutely beautiful and peaceful, the staff were all so kind and friendly, and to top it off it was one of the best massages I’ve had in a very long time. The surround sound of waves in the back was magical, it really feels like you’re on the beach somewhere. Can’t recommend them enough and can’t wait to go back!

Javier is respectful, thorough, and professional. The massage today worked out some knots in my neck and shoulders that have been hurting for weeks. Great job!

Always a great experience and love the ambiance. I’ve had 7 or 8 prenatal massages and Victoria’s was THE BEST! Will definitely be back for another massage from her.

My first ever massage! It felt fantastic. Masseuse sat me down to communicate what areas I felt I needed the most attention on. Wasn’t quite sure other than my back definitely needed it. She asked questions on daily habits to narrow down where I could also have stressed spots. She then recommended one of their balms that could help. So glad I went for it, it did wonders. Wonderful experience, I’ll be doing this as often as I can

This place is amazing — what a little sanctuary! It’s clean, staff is super friendly, and the whole place smells incredible. Elizabeth is truly unparalleled. I’ve had a few massages in my life but feel like this was my first REAL massage. She blew me away! Highly recommend and I can’t WAIT to go back.

My husband and I went here this weekend and got the 80 min massage with Chris and Amber. They were fantastic! The ambiance of this place makes it feel like you’re on a beach somewhere, and the staff was super professional and sweet. Definitely visiting again!

Javi is amazing, I used to see him at my physicalTherapy place and always said I wish he was at a massage place and my wish came true ! He is so good at what he does and I immediately booked an appointment and signed upFor the membership

Relaxing atmosphere, friendly staff and massage therapist plus a good massage.

I am 60+, exercise strenuously daily and for years have been having back and sciatic nerve pain, getting worse as I age. My chiropractor has helped in the past, but visiting Elena at NOW has been a fantastic experience. I have been going for a month, and already everything feels 100x improved. The whole team there are friendly, knowledgeable, responsive and communicative, and the atmosphere and ambience in the massage area is first class. I highly recommend.

I booked a 25 minute massage online for 7:30 and arrived on time, only to find out that the massage was shortened to only 10 minutes due to them being over booked. The massage was good but I am incredibly disappointed as I was still charged the full 25 minute amount for 10 minutes due to what seems like their own mistake for overbooking. Seeing as I got only 40% of what I paid for, there is no way I can give any more than 1 star.EDIT: I was offered the opportunity to return and receive the same massage free of charge and it was a much more enjoyable experience. The staff was very friendly and I greatly appreciated their willingness to reach out and remedy the situation.

Highly recommend! A healing massage experience for your body, mind, and soul. A true gem in downtown Naperville. I love the beautiful aesthetic, and the ambience is immediately calming. Ocean waves play in the background during your massage and help transport you to a relaxing oasis. Everyone goes above and beyond to make you feel welcomed and ensure you have the best possible massage journey. Becoming a member has allowed me to try out different types of massages and different massage therapists, and they’re all unique and amazing in their own way. I always look forward to my monthly massage!

Ugh. As soon as you see “membership” at a spa place, you should probably run, not walk, to somewhere else. Joined to help out a neighbor who was working here. Had an okay experience, but not great, so decided to cancel on June 3rd per the instructions on the corporate website. Still got charged 15 days later, then when I called to inquire I received a barely comprehensible email telling me that I needed to complete formal cancellation forms (nothing about that on the website) and that they would kindly back date my forms to June 3rd (due to their incompetence?) and I needed to complete them and return them so that I would not get charged yet again in July. Seriously? It’s the opposite of a kind, relaxing experience. I have now called 3 times to get it straightened out but the manager is seemingly never available to talk to me. 🤦🏻‍♀️

Good place, Estelle was wonderful, will book again when back in Illinois

Amazing experience highly recommend!! Cen was incredible the deep tissue is just what you need if you’re experiencing shoulder and neck tightness!10/10 recommend this place the vibes feel like you’re on a private retreat! The hostess and the GM Trevor are super friendly and inviting. Will definitely be back soon

Had a massage with a new MT tonight (Carrie) and it was absolutely amazing! I was soooo stiff and knotted up on my neck, back, and shoulder area and now it’s all gone after our session!! Definitely will be coming back and booking again!

Love the atmosphere of this place and the aestetics! When entering I instantly felt relaxed and welcomed warmly by the experience guides (front desk). The two experience guides were friendly and very helpful in helping me get the best out of my massage. When entering the NOW Massage you smell the jasmine coconut candle that smells so nice and refreshing. The great thing I learned about the candle is when you blow the candle out you wait a few minutes and can use the candle wax as a moisturizer for your hands and arms which is great being that its all natural ingredients. The journey room is where the massages take place and I absolutely love this room. During your massage you hear ocean waves which is very relaxing and it took me back to being on my honeymoon in Aruba. I have seen several massage therapist there and each one has been great. Braeda is amazing and does a great job with deep tissue Massage. Brandon does a great job with the Stretch massage. I had gone in with hip pain and instantly after my massage I felt relief and he gave me some great exercises to do at hone that have helped elevate that pain. Erik gives a great therapeutic massage. If you are interested in trying the healer I highly recommend Sara, Jessica, or Pat. They do such a great job. This place is like no other, they really make you feel valued and I recommend and tell everyone about the NOW, so they can experience what I have.

This was definitely the best massage and stretch I have ever had. Ryan was absolutely amazing, attentive and put extra focus on my problem areas. I highly recommend booking him if you need a great massage and stretch :)

I felt like this place was a but pricey. I initially booked my appointment for Signature NOW+Deep Tissue(90+10$). After talking to my masseuse about my neck and shoulder discomfort she recommended I get the hemp calm balm + gen shua which was (15+10$). Personally I didn’t feel like the hemp calm balm was relaxing and worth 15$. All together I didn’t feel like I got 125$ worth of service. Also, I felt like with so many add ons she couldn’t focus fully on one thing. 4 stars is for focusing on my neck and shoulder mainly which I asked for.

Had such a lovely experience with Jessica! The staff are professional & the atmosphere is calming. From the decor to the serene sounds & lavender / coconut aroma everything was great. Definitely would recommend.

Wow, the atmosphere for a massage here is unlike ANYTHING I have ever experienced! Definitely going to be my go to massage location. I really enjoyed my 50 minute NOW signature massage on opening day. The owners are also so kind and attentive! I will definitely be back.

Staff is so professional and very knowledgeable on helping you pick the best massage experience for you. One of the best massages I have ever received so I had to sign up for their membership. Love that every time I go in I can customize my massage for what I am needing for my body that day.

Jessica is absolutely fantastic! I have NEVER had this good of a massage before and I so valued the time that she took at the end of my Healer massage to explain things to me! I can’t wait to go back again!

Had a mix up with rescheduling and they had excellent customer service! Squeezed us in on a super busy day! Super relaxing ambient with very professional, amazing maseuses! Highly recommend!

This place is one of the most relaxing environments for a massage. With a combination of the kind, attentive staff and perfect ambiance in the room it was an incredibly pleasant experience. I was greeted with lemon water and soothing ocean sounds, and the heated table was something I had never experienced. I would recommend this place to anyone!!

Great new addition to the downtown area! Refreshing new take on classic massage treatment with a kind and professional staff. The massages are of high quality and has a wide variety with different additions each time you go. Highly recommend

The Now Naperville is a clean, modern massage boutique with top notch customer service. I highly recommended anyone with their massage needs to visit The Now!

Very professional, relaxing experience. Did s couples signature massage.. loved it. Manuella and Eric were superb! Highly recommended..

Nice welcoming staff. Massage section is very resort like which is inviting. Massages are reasonable priced. They also have a monthly offering with no pressure to buy. I would definitely go again.

Aleah is a miracle worker. This was my first ever professional massage and I was NOT disappointed. Aleah was so kind and catered to everything I asked for and the experience was amazing. The boutique itself is fabulous and the staff is AMAZING. Can’t wait for my next massage in a few weeks! Thank you again!

Absolutely amazing! The ambiance and employees were on point! Tony gave a fantastic massage and left me the most relaxed I’ve felt in a while. I will definitely will be back!

Li was absolutely amazing, deep tissue was the perfect pressure and the hemp calm balm felt wonderful! I’ll definitely be returning!

Tony was absolutely fantastic! He spent extra time really working out my most troublesome spots and knots. He has a great touch and I will most certainly be coming back to him.

The NOW was absolutely beautiful inside. I was greeted with friendly smiles and awesome vibes! My massage was AMAZING! 10/10 recommend! It’s a little piece of heaven in Naperville!

Yarely is so good! Thanks Now Massage!

The NOW Naperville is fantastic all around ! Jennifer is the best !

Had a amazing visit with Taylor at the Now Massage, sad to here that she departed but I will be returning bc the ambiance and the rejuvenation I experienced I’m sure is rendered by the staff universally… and the jasmine coconut candles are the best fragrance ever!!!

One of the most magical experiences . The now is so clean and relaxing as soon as you walk in. Really nice staff. I walked out feeling so light and glowing. I will be telling everyone about the now in Naperville ❤️

I have received massages for over 30 years. The Now has several of the best therapists I have had. I would recommend them to anyone.

I have been coming here and every time is a wonderful experience !! Ive had Max the last 2 times and he is amazing so relaxed when I leave

Great experiences, Manuela was great and provided the message experience exactly what I needed , would highly recommend her

My lady was horrible. She was judging me and talking to me the whole time, paid for 25 minutes and she gave me 11. Not relaxing at all. I don’t know if it was just the lady that massaged me but I would not come here again.

New business just open- Massage parlor 😌 . The website has a nice amount of services. I hope to check them out soon, since the place is close to home. I could use a really good massage 💆🏾‍♀️.

Great place for a relaxing massage the staff at the front desk are very friendly Carrie gave me a great massage and I’ll definitely return for another visit

Love the ambiance, the music & my fellow employees! The owners are amazing & so kind hearted! We go above & beyond for our Guests as best as possible!

Love the Now massage!!! never have had a bad massage. Place is perfect

Best massage I have ever received. Elena is very knowledgeable and committed to giving a great massage. I will be back!

Soothing, renewing, life changing. Can’t recommend highly enough.

The Now massage makes each customer feel specialThey ask our needs and cater to it with 100% efficiency

Loved everything about the experience! The atmosphere inside is next level and makes the massage that much better. Will be back soon!

Carrie is incredibly good at what she does. I left feeling AMAZING. Thank you, Carrie!

Unreasonably overpriced. Not worth it.

First time getting any type of massage. Really recommend it. Especially if you workout, deep tissue massage is worth it.

Jessica is a miracle worker. Very patient, answers all my questions!

Carrie does a fantastic massage every time. She truly has magic fingers!

Had been coming here and really love it. The staff are friendly, welcoming, and respectful.

Amber was amazing! I would go back to this place for her!

Love it

Excellent experience. Not your usual commercially operated massage centers.

Carrie is a God send! Great massage, great atmosphere!

Always a good experience here. Everyone is very friendly

The best atmosphere and masseuses around. Always leave feeling 100x better than when I walked in.

Guillermo did a great job!

Clean beautiful relaxing! Great customer service too!

Javier is the best! Thank you always

Wonderful atmosphere and service - will definitely return!

TEN STARS to Carrie, amazing!

One of the best massage I had

I love this place!