Zano Salon & Spa

This has been my fourth haircut with Alyssa, and I’ve always been happy with her work. My hair is curly and can be hard for some stylists to understand how it works, especially because I do like my hair a little shorter. I’ve come out of many salons looking like I’ve just come into contact with some static electricity. Never the case with Alyssa though! I leave every appointment feeling great!The salon itself is also consistently clean and relaxing. The ladies at the front desk are always welcoming and quick to help me. I’ve had a good experience every time.

I’ve been getting my hair done with Cassandra for almost 20 years now and I’ve always left with exactly what I asked for. She’s amazing at what she does and brings your ideas to life. Zano is such a nice salon and everyone makes you feel super comfortable and taken care of. They have so many great services and I’ve never had a bad experience.

Deo cuts my teen sons’ hair and my husband. All three have very different looks and every haircut is meticulously done. He is the best stylist my boys and husband have ever had.

I haven’t had my hair cut professionally in years. With that said, I did put all of my trust in Alyssa to get the job done. She did not let me down and I walked out of the salon feeling gorgeous with freshly cut and styled hair. Can’t wait to book my next appointment with her and I highly recommend!

Yadi is the best! I have been going to her for my eyebrows, and she always does a great job. Very gentle and close attention to detail! She’s also extremely kind and friendly. Highly recommend her!

I have been going to Zanos for the last 15 years and have always had a great experience. Lauren is the best colorist there and knows exactly what your hair needs to freshen it up. Cassandra is so bubbly and fantastic at cutting hair. I constantly get compliments on the cut and I owe that all to Cassandra. I also go to Yadi every month for an eyebrow wax and tint. I have light features and Yadi has helped me thicken my brows and fill them in perfectly! She is great at what she does! Overall- I will continue to go to this professional and talented salon.

My family and I have been going to Zanos for 20 years and always always have relied on Julie for a thoughtful and articulate haircut. Apart from being a veteran in her craft, she always greets you with a smile and a hug. Conversation flows easily and naturally, and she will tell you so many interesting stories! I have never and will never rely on anyone else, nor any other salon, to provide a luxurious and personalized experience.

Update: Changing the rating to three stars. Management called me personally to apologize about the experiece. Promised changes are forthcoming. Follow up haircut at Zano’s went smoothly.We have been coming here for 11 years now. All of my family members get their haircut and/or colored here. We have spent thousands of dollars here. The colorist and hair stylist are great. The front desk is atrocious. Never can hire anyone competent. Messed up our appointments multiple times without any recourse. Very poor customer service. They first tried to blame me as if I had the wrong appointment date and time, but thankfully I had saved my confirmation text message and showed the girl at the front desk. Then she started backtracking and blaming the computer system. But no sincere apology or any sort of making things right with the customer. Just basically implied I was s out of luck and had to come another day and time. The front desk and their mistakes and poor customer service might just be why we leave this salon. Deo and Lauren are the best though and I hope one day they open their own salon so we can all jump ship.

Been here once and it was amazing! Monique was my stylist, she layered my hair extremely well and put it in a style and shape as desired.Will come back for sure!

Another wonderful cut with Jules! She also made a great recommendation for corrective highlights to help blend some of my gray. I just wanted something to break it up a bit, and she nailed it. She was great, fun too!!

This salon is my go-to when I need a good haircut. I can always trust my hairstylist Alyssa to give me an amazing haircut and blowout. She is very attentive and kind and I look forward to my haircuts with her!

Makayla did an absolutely amazing job. Her customer service and energy really brought together my whole experience. Not only that but my eyebrows have never ever looked this good. I 100% will be coming back for Makayla.

Yadi is the BEST for eyebrows. Ive been going to her for a few years and now my husband even has Yadi do his eyebrows! Shes the best, highly recommend!

Absolutely Ridiculous to charge customers your credit card surcharges…it’s called “cost of doing business”… Look it up!!!Who does that??? Greedy and meanwhile very few experienced stylists left: You can’t afford to lose more customers, there are plenty of good options around and they do not pass on their banking fees to us! After 5 years, it’s time to take myself and family somewhere else.

This is the best salon I have been to. They are very professional and treat you like family.I highly recommend Nazima for your coloring. Karissa for your cuts/styles and Meri for your nails.I get SO MANY compliments.Thank you ZANO!!

Nazima, Batavia location, by far is the best colorist using various techniques, knowledge, and experience to bring life and depth to every type of hair. I have been a client of Naz for over 10 years now, rotating from previous colorist until I found the perfect match, in hair and professionalism. I would highly recommend booking with Naz for all your color needs. 5 stars!

Zano’s is an exceptional salon with exceptional service! Madison is a master at color, Lisa does miracles with hair, and Yadi is an expert aesthetician! Love them!!!!

The service was great. Eleonor, my daughters stylist, was amazing! Went for my daughter (8) to get her hair cut and was very impressed/pleased with the results.

I had the most incredible haircut and color by ‘Jules’. I have very curly hair and she shaped it perfectly. I am so happy!!!!

The staff is always friendly and helpful. Yadi is one of the best estheticians I have used. Professional, knowledgeable and on time with her appointments.

Ive been coming here for a few years and receive head to toe services from the best: Cassandra (cut/color), Vanessa (nails) and Yadi (esthetician). You ladies are awesome!

Jules was fantastic!!! She spent time talking to me about what color, style and cut would look best on my face. She’s a gem!!

YADI IS THE BEST! So patient! Knows what she is doing, and we always feel so comfortable coming to her for our waxing needs! 10/10!

Absolutely the best facial ever!!! Yadi is a seasoned professional. She is always willing to accommodate your needs. Yadi is a true gem!!!

Zane is now charging 3 percent to the bill!! Why do customers have to pay for your staffs benefits? Not going to make an appt. Again with Zano!!

Kaylie always does a tremendous job coloring my hair. Very knowledgeable and always so friendly. Very professional.

Today, I experienced an incredibly frustrating situation since moving to Naperville. Roughly a week ago, I called Zano Salon and Spa to book a hair dye appointment.I arrived at the shop at 4:45 pm for my 5:00 pm appointment, only to be told by the receptionist that there was no record of my booking. Despite my polite attempts to explain that I had indeed scheduled an appointment, the receptionist rudely insisted that I had not and even threatened to call the police. When I asked to speak to a manager, she followed through on her threat, and the police arrived within three minutes.Though I tried to explain the situation, the responding officer told me it was a civil matter and suggested that I could file a lawsuit. I find it deeply unsettling that this type of behavior could occur in such a diverse community. Unfortunately, its a painful reminder that prejudice can manifest in many forms, and it seems to be growing bolder. I am truly disappointed and disturbed by this experience.

Yadi always does my eyebrows PERFECTLY and Ive had Monique cut my hair for 15 years!!!

Yadi does a great job with waxing. She also matches my color for eyebrow tinting very well.

A really good place to go a treat yourself. I went for a relaxing massage (it was the best ever, she was so gentle and at the same time persistent. I also did mani-pedi and all I can say it’s thank you, I felt care for and the job was great & well done

Not at all happy with my haircut. Showed a reference picture and asked a couple times to tweak things. 1hr15min for a simple men’s haircut, which would’ve been fine if it was done well. Called after taking a closer look at home, and not a single apology, nor was there any sort of suggestion of finding a solution for me. Didn’t want to write a review like this but hopefully the company will use this to improve upon these issues.Update: Although communication could be improved with the people answering phones, I did have my hair fixed the following day, and thankfully was not charged for it.

I agree with another review that this salon isn’t the same anymore. Customer service was poor when I got my hair colored from black to brown. During the appointment she was rude and unwelcoming, and made a negligible difference in coloring my hair which still looked mostly black; yet she still charged me for the appointment as well as charge for the next appointment to failing to dye it well the first time.I also got my nails done another time, but the technician left large spaces bare when painting even when I mentioned it during the appt.A couple years ago I always had positive experiences with hair appointments, and always recommended the salon to others. I’m hoping things will improve as I truly did had good experiences in the past. Otherwise, I will be seeking elsewhere.

Love this salon great service, Alyssa does an amazing job. Would100% recommend.

Booking appointments is simple and quick through the site and app. Eleanor is fantastic! Very warm and professional and my hair turned out even better than I had expected. I definitely feel pampered every time I come in.

I enjoyed a lovely pedicure in a very clean, well-distanced space at Zano. The staff is very friendly and great to chat with. I appreciate all the precautions they have in place due to COVID-19. I appreciated the fact that they were taking contactless payments and also either cash or Venmo for gratuity - very convenient!

I am Turkish, and Ive been in States for 1,5 years. I had very long hair and I was anxious to get a hair cut; however, it was my first time at Zano. Meredith was friendly and professional! She listened to what I want and she did an excellent job! I was blown away!!! Thank you Meredith!!! You are the best!

Today was my first time ever at the Zano Salons. I had a red touch up and it was the best experience I’ve ever had. Alyssa York was my color specialist and did not disappoint. I think this would have to be the best color I’ve ever had done. Alyssa didn’t rush, but got the job done quickly. She got me to the perfect natural red hair. I’m blonde naturally, but everyone thinks I look like a natural red head, she’s that good) PS I hate cutting my hair… but it was time for a trim. I asked for 1/2-3/4 in off, she did exactly that. She educated me on the importance of home care and things I can do at home to keep my hair healthy.If you’re looking for a someone who genuinely cares about their clients hair, and will do a fantastic job come to Zano, and ask for Alyssa. (I’ll even be checking out their other services)Thank you Alyssa and the Zano Team!

Makayla did a great job doing my facial, she was very nice and professional. I definitely recommend her if you’re looking to get a facial

BEST OF THE BEST!‘Stephany’ has been my stylist for almost three years, and I’m quite reluctant to let the word out about how amazing she is. As a colorist & stylist, of course, but also as a genuine human being! These folks see a lot of people, and she’s definitely seen me through some turbulant times in these past several years. However, I always leave feeling like Ive had a great catch-up with a long-long friend. THANK YOU, STEPHANY.I seldom leave reviews, but I wish ten stars were available to give her - she deserves it! I hope her superiors see this, and know what an asset she is to Zano!! 💛Location: Downtown Naperville

I have been regular to Zano and this time I am really feeling very bad for the service. The person who did my haircut said she has 15 years of experience. I showed her high low haircut and made sure that the length is not too short. To my surprise she chopped off all of my hair and said it looks good this way. I did not say anything and just walked out. She did not even try to listen to me and I’m extremely unhappy by the service. She did what she liked not what I liked. Be careful !!

Lindsay was so nice, took her time, and gave me a great haircut! I’ll be returning.

Always great service and haircuts! Alyssa is the best :)

The person who cut my hair was very nice. The salon was old and dirty. Stations had a scratches and the lighting is like a cafeteria. The person who cut my hair asked if I wanted a deep conditioning treatment. Shame on me for not asking how much. I paid $36 for a 5 minute deep condition process. This was my first and last time to this salon. I got a layered bob and i now look 20 years older than I should. It looks like 2 different pieces of hair.

I saw Eleanor for highlights for the first time today after seeing my last girl for years and years. She did great! Very friendly and is well in touch with current trends. I love my fresh highlights!

Everything has been great but I called over the weekend and said I needed to book an appointment for highlights because I wanted to change up my look. The lady who answered the phone was RUDE and said that my hair stylist will only do highlights if it’s her client. I said but I am her client and then she said, she only does highlights on clients she’s done them on before… I finally found someone I really liked the cut my hair and because of the lady that answered the phone, I called yesterday and cancelled my appointment and I am going elsewhere. I am so upset, but the lady that answered the phone did not need to have attitude because my stylist is so sweet and would have done my hair had she known I was calling 🙄

Its not the same anymore! I used to get my hair done at Zano all the time when I lived in Naperville 2 years ago, and they always did a great job! When I went again last week for a blow-dry, Kaylie made my hair look so frizzy that I had to redo it myself before the event. I also noticed that she used an unclean hair brush and the place isnt kept up anymore.

Best nail tech ever. Very detailed and knowledgeable. Ty Lisa

Everyone was friendly and it was very clean, like every other time I have been here :)

Zano’s is true to its reputation. Jan 2022, I decided I wanted to get full highlights again after 12+ yrs of doing nothing to my hair except the usual care. I went two 2 different highly priced salons under the promise of delivering wonders and I got a huge disappointment. Then my SIL recommended Zano’s, so I thought, ok let’s give it a try, thus December (a year into my quest to get the perfect highlights)! I know 3rd time it’s the charm, it’s a bit cliche but in this case couldn’t have been more true. Not only did Meghan (my stylist) delivered, but what a beautiful work she did! Even my 11-yr old opinionated, son liked it! I will be going again, and again, and worth every penny, not to mention the professionalism! Meghan came in her day off to accommodate my crazy business traveling schedule! I am writing this review to recognize the EXCEPTIONAL service I received from Meghan and the PERFECT job she did!

On the weekend of my bridal shower, I wanted to give my mom and sister a wonderful spa day - Zano did not disappoint!!!They were able to switch some schedules around to accommodate my requests and I am so appreciative. The concierge (Rodrigo) and Nick were incredibly responsive and helpful prior to our visit.Our service providers were AMAZING as well. Tracy gives a top notch massage and really listens to your needs.PC was a pleasure to be with for our nail services. She is passionate about the good quality products the salon uses.I loved the experience so much that I am going to try to book the service for the day before my wedding.Thank you all for your amazing service!

I got a blowout and a haircut here. My stylist did a good job but I wasn’t a fan of how she constantly tried to convince me to buy more products/book more appointments and even stood over the receptionist at the end of the appointment to make sure i booked one, which made me uncomfortable. I already agreed to buy the shampoo/conditioner that she recommended and then she tried to convince me to buy more product on top of that. She also kept trying to convince me to let her color my hair and say what she would do to it which I didn’t ask for because i already have a colorist. It’s like she wouldn’t let up no matter how much i bought she had to recommend i get another thing, so for that reason I went to the downtown location and had a much better experience.

Save your money and go someplace that cares because this is certainly not an establishment that does. Long time customers didnt even receive a phone call that they were closing down the Ogden location. I heard only the high paying customers were the ones that were notified and that is not a place I care to be associated with including long-time stylist, Julie.

I went back and forth about writing this review but felt it necessary. While the staff was extremely nice and professional, I was very disappointed in my hair after the appointment. I had even gone back a second time to have the colorist fix it, but it honestly just looked the same after. It is not my intention to be rude or mean, but I am disappointed that I spent $200 on my hair for essentially a very little difference and not what I had asked for. I have attached the photo of what I was looking for and showed my stylist (balayage) and what was done to my hair (essentially only highlights by the front of my face).

I’ve been going here to get my eyebrows done for the last year and they are great! They staff is very good at making sure it’s a comfortable environment and they offer water while you’re waiting. Everyone there has always been very kind to me and they have always been able to fit me in same day even on short notice! As for the actual waxing itself, it’s on the pricey side, but it’s worth it! It’s basically painless with the sensitive skin wax they have and it always turns out looking amazing! This place is definitely worth a try.

I absolutely love Zanos! Dominique is a true artist! She has been doing my hair for about 6 months now and I don’t trust anyone else with my hair. She is all about hair health and always keeps me informed on how my hair is doing. Being an African American woman it’s very hard to find someone who can deal with my thick curly hair and get it really straight. She does just that! I’m so happy with her and the salon as a whole.

I am so satisfied with my balayage done by Katia.P.S. We’ve got this result from the first time!

I beyond love this place. I get both my highlights and hair cuts here and I have yet to leave unhappy. My highlights are done perfectly by Ann and I just recently went there to get my haircut. I told her I was so unhappy with the style of my hair and had no idea what to do with it, just that I hated it. She easily came up with a new style, a new look, cut it and styled it and then later taught me how to style it so I’m happy with the cut! I’ve never walked out of a salon as happy as I did. Also, very LGBT friendly place, I referred my girlfriend here after my great experiences

Today was my first time here and it definitely won’t be my last! Everyone here is so friendly and accommodating. Amy corrected my hair and it looks amazing now! I feel so much better about myself because of her. Amy is a life saver. Definitely recommend this salon!💞

Yadi does a great job with men’s eyebrows.

Ann (for color) and Gabby (for cut/style) are THE BEST at what they do! I have never had so many compliments on my cut/color. My hair always feels so healthy when I leave. Zano downtown has the best receptionists- theyre so sweet and accommodating from the time I walk in and offer me a beverage, to the time I leave and they compliment my hair. I definitely recommend Zano downtown to anyone for a quality experience. I love that they use Kerastase products, which are my absolute favorite. Ive been coming here for a few years and Ill never leave!

I worked with a colorist and a stylist.The colorist had half the time she needed for what I wanted so we discussed options for getting as close as possible in the time crunch. My choice was a little crazy and vibrant and she was as exited as me. The color ended up beautiful and exactly what I wanted. (Ombre + vibrant multiple colors)The stylist seemed to read my mind. I prefer to leave my hair cut to the stylist. The cut she chose is a fantastic length for me. My layers are exactly how I like them and she double checked with me about my bangs length which was one of the few things Im picky about.Overall, it looks amazing. They communicated with me. The salon was beautiful. And they can do both complicated and simple hair related things.

I have been going to this salon for about 4 months and have always been very pleased with my services. My colorist and stylist have not only done a great job on my hair but have recommended products that have greatly improved the health of my hair! I even get comments now on how shiny and healthy it looks (something that Ive never had before as i have very dry hair)! The salon may have read these reviews and changed things because the front desk staff has always been very polite to me and always say hello as soon as Ive walked in. Also, I have been offered a complimentary neck massage each time Ive been. My only complaint is that they are a bit pricey, but Ill pay a little extra for leaving the salon happy each time!!

Leanne is my stylist and I highly recommend her because she really cares about her customers. Im pretty sure the rest of the staff is amazing as well. Give this place a shot, theyre very talented. And for once I actually have a stylist that will actually talk to me and give me important tips. Thank you Leanne!

Ive been getting my hair cut by Cassandra for what seems like forever, but in reality its been probably 15 years at least! Shes super sweet, easy to talk to, listens, and simply knows what works for my hair. I trust that when I go in to see her I will come out happy with a great cut. She knows my hair and I really value her opinion. Love her!

Taylor, one of the receptionists, is just the most lovely person I’ve spoken to in awhile. She was incredibly helpful and even went out of her way to call me back after someone cancelled, and offered me that better time slot. What an absolute super star, give her a raise, give her everything, she’s doing the lords work.Besides that wonderful customer experience, I’ve gotten my hair dyed her many times, and it always comes out spectacular, and healthy!

Myla is the best! Always have a great experience with her, whether it is for cut or color. She is so sweet and my hair always turns out amazing! I get so many compliments on my hair, thanks to her. My hair has never been so healthy in my life. Highly recommend her!

I first came here about 2 years ago. I always got my hair cut at other places that didn’t do such a great job. I finally decided to pay more for a better haircut. Literally the best decision I have ever made. Gabriella has given me the best haircuts/hair washes and style better than anyone else has ever! Everyone here is also so very kind and so helpful, I feel so comfortable being there.

I cannot say enough about my experience here. I see Amy for color, Gabby for cut, and Cyrena for my eyebrows. I love all three of them so much!!! They always do such an amazing job even when I am not 100% sure what I want done with my hair. I have been a customer of Zano for several years now and never plan on going anywhere else!! They never disappoint.

Jacqueline styled my hair beautifully! I enjoyed the pampering shampoo and conditioning, and the products worked well and smell amazing. I left Zano feeling pretty and knowing Ill be back.

SAVE YOUR HAIR! DO NOT GO HERE! Hair stylists are very inexperienced. The one who tried to give me a balayage fried my hair only to dye it back the exact same color…wasting 4 hours of my life and the condition of my hair. Then the other stylist who cut my hair tried to convince me to cut my hair off up to my shoulders even though I expressed I’m growing it out and I only wanted a trim but that didn’t stop her. She proceeded to cut almost two inches off. Then after the cut I was the one who had to point out that my hair was the same color and in worse condition….they were just going to let me pay and leave. 0/10 don’t recommend.

Cannot say enough about this place! I accidentally forgot to book my cut with my balayage. I went back a couple of weeks later. Now I am separating it every time. Usually by the time I am done with color I am ready to go but the wash and cut was so relaxing. It was an experience than needed to be enjoyed all on its own!

Went for the first time to Zano Salon last month Myla did an amazing job with my hair it was years i didnt do my hair. Loved that she makes sure that you are satisfied with your hair. She is very passionate about her job. Overall i loved my hair went in for a balayage and left with amazing hair got so many compliments. I will trust her with my hair needs. 100% recommend her to any friends and family. Taking all precautions during COVID time.

Zanos is the best salon!! Madison works magic in your hair!! A hair cut by I think his name is costa is so fantastic!! Its ridiculous!!

I have had multiple great experiences at Zanos with Leah Sydello. Her patience in helping me decide color from all over to highlights has been truly amazing. Every time I go my hair comes out looking better than I could hope thanks to her knowledge and expertise. I always wonder why I didnt come back sooner. I havent wanted to write a review for fear I wont get in if the secret gets out. I highly recommend her. Thanks Leah!

Yadi does an excellent job with my eyebrows.

I will never go anywhere else!! Lauren is an incredible colorist and took care of my troubled hair! She took her time to explain and match my color and it ended up perfect!Moreover, Lawrence blew my hair out like never before. He is TALENTED and worked with my difficult, colicky hair.

Leah is the BEST! She takes the time to listen to you and what you want, and she gives her professional advice. Exactly the perfect balance of what you want from a colorist! My hair turned out great! Can’t wait to come back!

I have been going to Zano for the last 8 years. My colorist is excellent and gives me great color and healthy looking hair. My stylist cuts my hair and my kids hair--she is a good listener and we are all happy with our haircuts.If you are going to Zano for the first time, I would schedule your appointment so you see your stylist first, then do your highlights--otherwise it is impossible for the stylist to know how your hair looked when you arrived.I do agree with another reviewer that the receptionists are not very personable. This is also true at the Downtown Naperville location. They also require you to use a debit card if you wish to put your gratuity on your card. Otherwise you can use a credit card and tip in cash, but that is a bit awkward because you need to remember to bring cash. Not sure why they changed to this policy but it is quirky, and makes the check-out process cumbersome.Overall, I have been happy with the products and services at Zano, and I go there because I have a great rapport with my colorist and stylist.

Mycayla was Awesome. I was going at 7 pm at night, not looking forward to sit for an hour but knew I desperately needed a haircut. Macayla made me feel super welcomed and was very personable! I really enjoyed talking to her. She made my time there worth it!! I love my hair!

I absolutely love this salon! Amazing stylists, great vibe and so hospitable! I go to see Payton and I always leave feeling amazing with a fun fresh cut, healthy hair and she’s amazing with color! She’s the sweetest and makes it a great experience. Rose is also an amazing stylist!

Just went to Zano’s for the first time yesterday for highlights. Had Myla and she was great! Knew exactly what I wanted and made it look so natural. She is the only one that has colored my hair and will continue to be. Definitely recommend going to her.

Lisa C is phenomenal!! I get so many complements on her beautiful, creative artwork and am always thrilled to tell others to go see her. Shes got a great eye for colors and designs, and shes always willing to try to bring your nail dreams to life 😄 getting some Lisa-pamper-time is for sure one of my favorite ways to treat myself!!

Beautiful salon. Its small yet well designed. Friendly staffed. Haircuts are pretty decently priced as well. My hair was super outgrown and the woman did an excellent job. I will definitely go here again for another cut!

I LOVE Leah, she has dyed my hair both darker and lighter (on separate occasions). I always get asked where I got my hair done because it looks THAT good! Highly recommend her!

I see Lauren for my color and Kennedy for my cut. My hair is extremely fragile but I never worry when Lauren highlights my hair. They both make you feel like you are part of the Zano family. I always look forward to my appointments and I go a lot! I wouldnt trust anyone else with my hair.

I had my first appointment at Zanos this month, and was extremely happy with my outcome. Had Londyn as my stylist, and she had such great ideas about what hair color/cut I should strive for, so I let her do her thing and boy! I am so happy with the results I got, a great hair cut and fabulous blonde highlites (-_-).....

Ive always had a great experience at the Downtown Naperville Zanos location. The salon is always bright and clean and everyone is always friendly. Ive been seeing Ashley for cut and Leah for color for a few years now and I love them both. They are very good at knowing what Im looking for and helping me find what will work for me and my skill level/time commitment for my hair. Ive also recently had my husband come see Ashley and he loved his haircut!

I love coming here! The service is phenomenal! Every time i come in i am always greeted right away and offered a beverage. I come to Zano for my color and cut and i always leave feeling great! I have never had a better hair cut or color since coming here. Zano will always be apart of my beauty routine!

I finally found a salon in the suburbs where you can get an edgy look while keeping it classy! The service was superb. Riley and Ashley are awesome I gave them control and they surprise me by making me look ten years younger. My husband and children are still complimenting me on my look! I found my favorite salon and Im so excited to see what happens in the future. Everyone should come here at least once in their lives to have a one time life expirience.

The single worst haircut experience Ive ever had. No exaggeration.The hairstylist working on my hair was not experienced or professional - my hair was chopped in sections and was so uneven I had to get another cut the next day to even it out. Seems like the salon allows even non-hairstylists cut hair so the person who cut my hair just really didnt know what they were doing. Not to mention the lack of professionalism - the haircut was maybe 10 minutes (no time or care was taken in the cut), but even that was too long. The person was making moves on my while trying to cut my hair. It was a violating, traumatic cut experience Id recommend avoiding if you can.

Outstanding quality at a reasonable price. Lots of good hair stylists of different types. Great location and comfort.

Finding this place was a blessing. I had a salon mess up my hair to the point where I went from brunette to ginger real quick. I came in a little flustered and MIKAYLA saved my hair. I now feel better than ever. I have beautiful hair and enjoyed every minute with her. Thank you Mikayla youre the best! Beautiful atmosphere and reasonable prices for an amazing job.

Love this salon! Prices are reasonable and staff are friendly. I always have exceptional experiences here whether for hair, facials, or whatever! Myla is amazing at color, Maurice is excellent for haircuts, and I love facial peels with Dana!

I have been getting services here since I was in elementary school - and now I am a junior in college! Vanessa has never failed to amaze me when she does my nails, and Monique and Londyn are my go-tos for haircuts. I have thick, textured hair that often stumps stylists, but they have never failed to amaze me with the haircuts they give. The whole staff is so personable and fun to be around. My whole family loves Zanos!

Niki was super helpful when I had to reschedule my appointment last minute for later in the day. (traffic from the city was horrible!) This was my first time at this salon with Niki and it was everything I want in a salon experience - relaxing, fun, welcoming, chill. The salon is beautiful with many things that elevate the overall experience - citrus water, up-to-date magazines in plastic covers, great brands (that smell really great!) and everyone being friendly. Im a city girl, so it takes a LOT for me to drive to the burbs - I will be going to Niki and Zano salon exclusively. The salon and Niki are worth the drive (just not at rush hour)!

I love Zanos! Leah who does my hair always does an amazing job. I come in and tell her an idea of what Im looking for with my hair and she always does it perfectly. Shes so personable and makes the experience a great one every time!

I have always been happy with Zano in downtown naperville for hair cuts color and nails. Yesterday just sealed it!Lawrence is a miracle worker 🙏. He completely transformed my damaged hair (from a bad smoothing treatment at a different salon ) in one sitting. He explained what happened with my hair , suggested a treatment plan, was not at all pushy and explained every step of the way as he was working on my hair. My almost waist length Hair that I thought I would have to cut off is almost back to normal just with one treatment. Can’t wait to go back for my 8 week follow up with Lawrence

I have been seeing Cyrena for about 6 years now! She does an amazing job with my eyebrows! I will not let anyone else touch my eyebrows but her! She is a gem! She has such a great personality! See her for all your skin services!

Myla gave me an amazing cut. I receive compliments all the time. Short hair can be tough.. she listens to you and will give a cut and style that matches your lifestyle.. mine happens to be wash and wear...and it looks great after air drying ..

I love coming here for all my services! They offer everything from hair and nails to waxing. Britany is amazing when it comes to shellac and color, she nails it every time! Taylor cuts my hair and I always look forward to coming back! They are very professional and the whole environment is just pleasant.

Ann does amazing color on me every time I go to Zano Salon! I always like to change it up, and it doesnt matter if shes doing a balayage or a solid color, she is so talented and always makes sure my hair is healthy and strong. You will not be disappointed if you go to see Ann!

Ive been going to Zano for at least five years now. Dao is an amazing stylist and I dont think I can ever leave the salon because hes so great! For color, Ive had a variety of colorists. Some have been great. In one case I was there for close to 4 hours and had to come back because the color wasnt working right. Another time I was charged double than usual with no explanation. I would say be up front about what you want with color and get the cost before you have the work done. My mistake was being a regular customer I assumed the color would cost around what it had previously.

The location has beautiful views of the Naperville skyline. The facility is clean and classy.They now have a barber named Maurice who does cuts and my personal favorite a hot shave.A good hot shave at a modest price is very hard to find, but youll find it here. Maurice uses superior products, is highly trained and clearly takes his shave seriously.This is a home run. Go treat yourself!

Leah does a great job coloring hair! Shes very helpful in figuring out what look I want and what will look best on me. I love the way it turns out every time! Absolutely love her!!

Magda did a great job. She is very friendly and knows how to handle thick texture hair. Place was very clean and followed great safety measures. I think this my new go to place and new stylist!

When it comes to massages, Tracy is top-notch! She is the only massage therapist I trust to give me a thorough but relaxing deep-tissue massage - as a working mom of two small boys, Ive been to many other places in a pinch, but I keep coming back to Tracy because shes by far the best around. She makes my limited self-care time worthwhile! The spa is quiet and calm, the table is always toasty and comfortable, and Tracys genuine personality and warmth makes her massages the perfect combo of relaxation and rejuvenation! I went in for my massage unable to turn my head all the way to the left, and the moment I got home I realized that crick in my neck was completely gone....she works wonders! Im always so sad when my massages are over because I know reality will set in too soon. I highly recommend booking a massage with Tracy - you will not be disappointed!

Mycayla gave me an excellent deep massaging shampoo and hair treatment along with a fresh cut to give my hair some life again. Bouncy, shiny, healthy looking hair was the goal and she did it! The products she used and recommended have been working so well for me at home too. Thank you again Mycayla!

My daughter and I come here and have for years! We love it here! They are so awesome! From hair cuts, styles, color, makeup and hair styles for proms and homecomings - we’ve done it all here! I highly recommend Zano’s - we will be going there forever!!! Thank you!

I came in yesterday for a tinted balayage. I came in early and was very excited to get this done. I have never been to this place, however my sister has, and I drove 45 minutes to come here for the best quality service. I was very disappointed with the fact that my hair came out BLEACHED BLONDE and not even slightly what I wanted. My roots were uneven, and the back of my head had unfinished pieces. When I asked the manager, Allyson, if I could get it tinted a bit, she rudely told me that it would be an ADDITIONAL charge on top of the 130 I just paid. This place is trying to scam you and your money, never coming here again.

Love this salon so so much! I cant speak highly enough of Kayleigh, I have very dark brown hair and came in to see her with a few ideas in mind. She was a great listener while also giving me some recommendations & i LOVE how it turned out. The balayage is done beautifully. Its perfect for summer :)

If youre looking to get a blonde balayage done go to Amy! She is amazing and Ive already sent 3 friend in to see her who also love what shes done. Gab cuts my hair and she is equally amazing and I have referred her many times as well. Zanos is such a nice atmosphere and very welcoming so definitely give them a try if youre looking for a new hair stylist!

Yadi does a fabulous job with brows!

I will never return. I went to Zano the first time for a color, cut, and eyebrow wax after seeing a promo for 50% off new services. The colorist did a decent job and was really friendly but the balayage ended up just looking like a meaty platinum blonde dye job with a half inch of the roots grown out. I had shown her a picture of the warmer honey blonde I had wanted and it was absolutely nothing like that color when she finished. Then, the junior hair stylist that cut my hair was not friendly and butchered it past the point of no return. Then, when I went to check out, the woman told me that the promotional offer did not apply to all the services, only one. This would be understandable if the person I booked the appointment with hadn’t guaranteed me that it would apply to all services. The woman at the desk proceeded to “call a manager” whom she claims agreed with her it could only be used on one of the services. I paid and left very frustrated by the haircut and checkout process. A half hour later, I got a call from the woman at the front desk saying the promo actually should’ve been applied to all services “according to a manager” and I was refunded. While I appreciate them calling and processing the refund I should’ve gotten in the first place, the overall experience was tainted by the curt attitude of the hair cutter and the terrible cut as well as the failure to provide good customer service at checkout. With so many options in this area, I’m not daring to risk returning to this salon.

I had another wonderful experience with Leah at Zanos in downtown Naperville. She is amazing with color. I travel an hour to get there and its worth it! She knows what products my hair needs and is always right. She is funny and a pleasure to talk to. I never leave disappointed.

I went to Zano Salon for a balayage and had an appointment with Myla. She was very kind and explained to me what she was going to do. Because of COVID, they do not blow dry hair, so when I got home, Myla messaged me asking how I liked my hair. I explained to her that I was hoping for it to be lighter, and she offered for me to get a touch up within the next few days. When I went in again, she asked me what I wanted and she made sure to get what I was hoping for. I loved my experience...will def be going back!:)

Visited this salon for keratin express blow treatment in January. I usually have dry hair so wanted to make my hair look better before my wedding which was in 10 days. After their smoothening treatment, they advised me to not wash my hair for 12 hours and use some sulphate free shampoo to maintain it. After almost 24 hours of treatment, I noticed that my fringes were slowly losing their straightness. I didnt mind it and washed my hair next day using a sulphate free shampoo. But to my horror, after the first wash all the keratin effect was completely gone and my hair became frizzy. I was shocked and went to the salon the same day to understand where did it go wrong. Thats when I started experiencing the worst customer service I have ever seen in USA. The lady at the reception heard my concern and she told me the stylist Castor, who did the styling for me a couple of days back was busy with another customer and asked me to wait. Though the other customer left, Castor took long time to meet me in the reception. After almost 25 mins of waiting, he came to me and told me that its natural for the hair to lose the straightness next day as its a temporary treatment. The so-called temporary treatment, according to them was supposed to stay for 4-6 weeks until I paid them. But the very next day, they say “your hair got back to its usual texture and thats normal because its a temporary treatment. Though it was rude, I explained him how I had to straighten it that morning at home to make it look better. For which, he demanded me a photo proof. Then I understood it was all lame talking to them and left. I have my photo proofs now Castor and dear ZANOS. I can show you how much it has changed in a few days after the treatment and how worse it has become thereafter. I went to this salon to get my hair look better for my wedding but to my horror they made it really worse that throughout the event I had to deal with extra dryness and frizz with my hair like never before. I dont understand what made them believe that I cannot understand what smoothening means. The stylist was so rude and repeatedly told me that its common for the hair to change after the first wash. I did not pay you for that, Zanos! That’s not what you promised me before the treatment. Am not going to use the photo evidence you asked me for, to talk back to you but I can at least show it to my kith and kin who wants to visit your salon and tell them how rude you could be in handling your customers who goes back with concerns.

I was going at the Ogden one for 10+ years. Everything was great until my stylist just up and left with no notice. They called me the day of my appt to tell me. I think for a client like myself who was there for a very long time should have been shown more respect than that. My mother in law was also going there for 20+ years! They did the same thing to her. I have since left there.

Cassandra szymanski is the best hair designer ever.....she listens to you and does exactly what you want with your hair.....very patient and caring..she knows her stuff...she has been cutting and styling my hair for over 15 years....shes very creative! She has a bubbly personality that will keep you coming back.

I’ve been going to the same person for 3 years. This salon over books their clients and I find myself with others waiting around while the stylist is working through 3 others.. my anytime is 3+ hrs to get a partial highlight. This is because the stylist is working the others. It seems this salon is more worried about making every ounce of money possible, instead of making their customers their number one focus.

Lindsay is awesome! She has been coloring my hair since she first started at Zanos and had always been extremely professional, knowledgeable, and helpful. Ill never go to anyone else!

Love this place. I go to Maria for a mens haircut and she is outstanding. I usually cut a ton of hair off and I always leave with a refreshed feel and a smile on my face. Always great conversation and nice people working. Highly recommend!

Was my first time there. I had received a gift card for my birthday and used it to get a pedicure. My appt was with Brittney, she was very pleasant to work with. Very professional, very relaxing. She did a great job! I will be back. Thank you!

Ive been going for 3-4 years now and always have a good experience and leave with a great cut and color. I cant say enough good things about Lisa for a cut and Lindsay got color. You wont be disappointed.

I have since moved out of the area but Zanos DT Naperville was my Salon for over a decade. Primarily for nails and hair - specifically Kennedy for hair, and Lisa for nails. Absolutely loved everyone there! Marissa for hair color was great too! Top notch in their areas of beauty, they all became friends of mine. I miss Zanos a lot! I havent found a replacement good enough in my opinion.

Went in for a major change to my hair, went from long brassy blonde, to a medium cut, dark brown to blonde ombre, with bangs. Michelle and Carly were so incredibly in sync, and listened to everything I wanted and nailed it! Will definitely be going back. Had a great time, such a friendly atmosphere, and an absolutely awesome final outcome!

Amazing experience today at Zano with Myla. She had a good reviews from other customers, so I decided to book my appointment with her, couldn’t have made a better choice!!!I had blonde hair until Dec 2019 when I decided to do a quick touch up at home for my grays and my hair turned out super dark... so I had to wait a few weeks to color agaiin, and here I was todaY, with virtually no hope of being blonde any time soon! I figured it would take months to get anywhere close to being blonde again.... well, I was wrong!Myla was on point with the time of the appointment, she sat me down and we discussed what I wanted and expectations for today. She listened to everything I wanted and told me step by step what she was going to do.To say I am pleased with the results, it’s a major understatement!!!To say it simply, Myla has been one of the best I’ve ever had doing my hair. And I am VERY pleased with her work!Keep it up, Myla!!!

It was my first time going to get my hair done( this was at the end of December) I wanted my hair to be a brownish/ blonde ombré kind of look. But they said that it will take a 3 sessions since I have black hair to be able achieve that color. I told them that if they could get it to a similar look but doing a type of Carmel ombré color. They say that they can do that. Let me start of by saying the service was bad the person who cut and dyed my hair was doing it in a rush (my appointment was 11 am). When she was toning it she didn’t completely fold the foil to get it to be able to get “blonde” or in my case lighter. But fast forwarding to that when she took of the Foil and had someone washed my hair I saw after that there was parts of my hair that were uneven toned like my left side was light then my right and then one spot was blonde and another spot would be brown. She asked if I wanted to keep like the warm colors in and I’m like I want to be caramel ombré color. Well she put the color dye left it in for awhile then had someone washed my hair. In the end the results was bad. One it was the color I wanted and it wasn’t even like an ombré style. It was like if I bleach my hair myself. And there was just spot lighter then others and spot that were brown. Then the lady who did my hair told me “next session it will be better” “it’s okay if you don’t like it” like gee thanks 😤 and she was like the second higher level of hair experience. I asked her if there’s hair product to make my hair healthy. She gave me this shampoo and conditioner that helps for blondes and makes it “healthier”. She told me that my hair would be healthier for next session. Which is gonna be around the end of Feb. Let me tell you the products just dried my hair and just a lot of split ends within a month . (let me remind you I gotten it cut to) just overall the experience and the service was horrible. And I payed $240 just so my hair could look like I bleached it myself. 😤😭 I need to talk to there manager or the owner for a redo without pay to make up for what they did to my hair. 😩

I absolutely love going to see Dana for my facials. She takes special care in each product and procedure she uses on me. I always come out of a 1hr appointment feeling like I spent the day at the spa. :)

There is no better nail tech than Lisa Cibulskis! I moved away and literally cannot get my nails or toes done because Im so disappointed. Shes the perfect mix. My nails were perfect and she made the experience relaxing, but she still respected my time and worked quickly. My nails never chipped, constant compliments at work (I worked in Park Ridge, ppl desperately wished Lisa didnt work so far away). Highly recommend her!

I went to Zano because of the $10 off deal for new clients and because they were the only salon open the day I needed a cut. I was matched with Kosta, a friendly and talented stylist who expertly reworked my hair into an entirely new style. Usually Im worried about having stylists with short hair since in my experience they are rough and mercilessly start brushing it out from the roots with a fine comb. He was extremely gentle, brushing the ends out, then the roots with great care. I asked that the overall length stay the same and he was considerate of that (most stylists go haywire with mid-back hair). He gave me bangs which were perfectly formed and was happy to rework the layers when I requested an even more drastic look. Overall, he was extremely professional and talented and I will be happy to return for highlights soon. I highly recommend Kosta!

Zanos downtown Naperville is the first and only salon that has actually made me want to stick around and keep going back! From the moment you walk in, everything is so clean and professional. Starting with the great welcome desk, and waiting area. The music playing in the salon is on point, and every stylist and associate is welcoming. Youll never feel out of place or like you dont belong there. I get my hair cut and colored, and my eyebrows waxed at Zanos downtown Naperville location and I always look forward to my appointments! Just the best salon all around. S/O to Sienna, for the BEST color and cuts!!! Shell make your hair look great while also keeping its health a main priority.

Great place to go! Stylists are friendly and professional. Hair colorists are excellent. Everybody in the salon is there to service the client! They even hang up your coat or get you a cup of coffee. Love Zanos!!

I love this salon. Everyone is so friendly and warm. But the real rockstar is my colorist Carly! She makes me feel like a million bucks! She’s taken me brunette to blonde, back and forth several times and she does it the right way. I’ve never trusted someone with my hair more. She’s an angel.

Professional, talented staff. Always receive a cut and style that makes my hair feel fresh and healthy. Have been a client for more than 20 years!

I took my girlfriend there recently to get her hair done for a balayage. They didnt get anything close to the color she wanted,and the customer service from the stylist was terrible. She was VERY disrespectful, I dont remember her name but its started with a B. She left this place in tears from feeling like she was being made fun of by the stylist(s) in the room. They didnt get the color she wanted and still charged us full price for a barley noticable job. We saw all the great reviews and were shocked by the way they treated us. dont recomend this location

I was recommended to go to Zano hair salon by a colleague at work. I called and they had an appointment available to me that day! They have very accommodating hours and I was able to go in after work hours. I was so lucky to be randomly assigned to Kayleigh, who is a total ROCKSTAR!! She was amazing. She listened to exactly what I wanted, made sure it was what I wanted throughout, and I came home with the PERFECT balayage for my sisters wedding. Kayleigh is extremely talented and I would recommend any one to go and see her! Hurry and book an appointment, she is already packed for the holidays!

The salon was very clean and nice! My stylist, Dominique, did an incredible job, cut my hair exactly how I requested, and styled it beautifully afterwards. I will definitely be back!

If you want perfect hair color, Lindsay is the person to see at Zano Naperville. She is FANTASTIC! My hair was a mess; too much color, it looked drab, no shine, etc... Lindsay got my color perfect, it looks natural and it my hair is finally in great shape.

The atmosphere is great, receptionists very friendly, and I like that they offer drinks as well. I came in to get an ombre and was scheduled with Ann. My hair has been a ton of different red and black shades, and despite using a color remover, she didnt think I could attain what I wanted: a light ash brown into light pink ombre. Thats fair. So, she went with a balayage to lighten up some areas and an ash brown to even out the top. She placed the highlights well on one side, and on the other they were pretty chunky. However, my real issue was that she dyed the bottom sections that she didnt bleach a suuuuper dark brown, essentially black. My new stylist will have to do at least 3 bleach sessions on those sections to get the ombre I wanted in the first place, and I really contribute this to Ann not bothering to bleach a test strand and find that my hair, even with old residual box dye and color remover, lightens incredibly easily. Again, the salon overall was nice, but I really prefer a stylist that listens a bit more and takes their time.

Excellent service and reasonable price! Got the my hair done the way I wanted by Meredith! She worked wonder with my thick coarse hair. Someone with that kind of skill is hard to find!

It was my first time at Zano and Mycalya did a great job with my hair. I wanted my hair cut in layers and she patiently heard me out and cut it exactly how I wanted it. I will definitely be back.

Just got my first hair cut with Cassandra and it is exactly what I wanted! She’s great, she really listened and knew how my hair needed to be cut for the style I wanted. I would highly recommend her!!

I havent been into the salon in almost 3 years. I went in to get my nails done this past weekend, and was amazed that not only did Brittany remember who I was, she remembered where I used to live, and what she had done with my nails the last time I was in.I highly recommend Brittany as she is super friendly, professional, and my nails always look GREAT!!!

I work super hard and decided to splurge on myself for my hair. I wanted to bring my hair from an auburn back to blonde and a couple years ago I went to Zanos for a color correction (another salon took it too dark) and left Zanos with blonde hair. I couldnt believe it and I was SO happy. Well years later and I remembered how great they did. So I went in. I showed the girl my hair goal and said I wanted to do olaplex for damage control as well ( I heard great things and researched it and loved that Zanos offers it as a service)I was there for three hours. It took her 1 hour and 45 min to do my foils and she said it is because she knows I wanted to be really blonde so she was doing heavy highlights (It turns out she was really doing SUPER fine thin thin thin lines) after that she do a gloss (which isnt gloss, it is color - she put on a color over my highlights and it cost more money) what? As she started putting it on I was like What are you doing?? She said it wont darken it at all so I said okay but I knew better.Then we did the olaplex treatment. She told me that I needed protein so that I should get the Kerastase kit and that I needed to cut off a couple inches of hair. uh, okay.Then she blowdried my hair - it was brown. no blonde, nothing close to what they did last time. She said if I cut it into a cute pixie that in a couple visits I could go super blonde. what? What about this visit? Why did I have no blonde? My heart was beating and I wanted to cry but didnt want to get into a fight. So I left and came home and my sister was like WHAT? why are you brown? and now I feel embarrassed and gross.The total with the products was $300 - I feel dupped and super icky. Rather than dropping that much money and feeling bright and blonde.My husband got home and tried to cheer me up and he said Honestly, its the worst color youve ever had and it looks neutral, what did they do? How awful to feel this horrible after spending a small fortune.

Great customer service and stylist are fantastic. Very willing to listen and give advice on what looks best. Marcie and Katia have been my stylist and both are wonderful. You can’t go wrong with Zano’s. Kiki

So I went here and it is very good high quality place, they had a color specialist who helped get out my previous colors. And a stylist who did the cutting and shaping. The results we wonderful and we exactly what I wanted, what I didnt like is that they took me late and the price was pricey. If you can afford it and dont mind higher prices come here.

I have been many times over the years. Haircut can be good, depending on stylist. I have had bad/good experiences. Recently I called to try to reschedule an appointment and person who was helping me was very rude. All in all I think I’m done with this place.

Love Zano Salons Downtown Naperville! Reception is incredibly professional and friendly. Leann has been cutting/styling my hair for 5 years! She is knowlegeable and provides input on what she thinks looks best.

Amazing pedicure. Very well done and free coffee. Relaxing atmosphere. I went to use my spa finder gift card which is listed on spa finder. However, Zanos no longer accepts them as of June. Being a single mom and teacher, I couldnt afford $77 pedi. Figured Id spend $40 with top, which is still expensive, but, I wanted to treat myself. I broke down in ugly sobs. The sweethearts took my card and didnt make me feel like a total jerk. Customer service goes a long way. One day, I will be back on my feet and you bet I will be returning.

Had a wonderful facial with Yani!

Always have a great experience! From color to cut, and spa services, I am happy with results each and every time. They have great staff who are extremely talented and knowledgeable. Customer service is continuously on point with friendly greetings and refreshments.

I normally love my zanos experiences but I was very upset with my last one. I asked for very natural highlights that were barely noticable, only like the sun had done them, and I got very chunky streaks going through my hair. My hair is very dark so there are just random blotches of blonde through it. I also asked for just a quarter inch off and that I was growing my hair out and they cut an inch off and in a straight line. Ive been going there for 5 years and have always loved it but this time I was very dissipointed.

I have never gone to a salon that provided such consistently wonderful service. Leah is simply THE best at coloring and Gabby always gives me a great cut. I hope they never move!

Mikayla is the absolute best! I always trust her to come up with ways to freshen up my color and her blow drys are phenomenal. She has such a talent for what she does and is a great asset to Zano!

Just saw Leah last night for a little love... I havent had my hair colored in 2 years and had no real vision but knew I needed something! Leah suggested babylights and Im obsessed! It looks so great. Thank you!

I highly recommend Zano Salon and Day Spa. They also provide outstanding service and quality results. I love my stylist Deo, hes the best!! Thank you Deo for going above and beyond for your customer(s) and making us feel good about ourselves. Everyone at Zanos treat you so nice from the minute you enter the salon. Highly recommend!!

Myself and many of my family members have been going to Lawrence for over 10 years now! He is the absolute best! The overall service at Zanos is fantastic. Everyone is always friendly and helpful.

I love this place so much, along with a hair salon, they have a nail salon. The stylists are so sweet. Highly, recommend Lisa Zander. Enjoyed talking to her and shes simply so friendly!

Amy is Awesome! Her talent for color is unparalleled and she never rushes with clients. She takes her time and makes each person feel comfortable with results that are always amazing.

This was my first appointment with Myla and I am so happy with how it turned out! I came in for a balayage and trim. Myla communicated with me so well about what I wanted in regards to the color... it came out exactly how I wanted. Recommend for sure!

Love, love, love my stylist, Lawrence. He is the best. My colorist, Lauren is amazing also. Customer service is top notch.

Lisa C. (nail tech), Riley (colorist), Jacqueline (stylist), and Yadi (esthetician) are fabulous ladies who take good care of me. The salon staff are so curteous and nice! Love this place!

This is not just the best hair salon in Naperville, but quite possibly the world. It is the only place in the world where someone like me, with hair virtually uncuttable, can find someone to tame my mane. My wife, sister, other sister, Aunt, cool neighbor and my younger brother have all started going here over the years. Additionally, in the lobby of the building by the elevator there is a bitcoin machine. Not only have I gotten amazing haircuts the past few years, but buying bitcoin has really paid off. It has dropped lately, especially today. However, I also feel like I got my best haircut today. It all balances out.

I am always terrified of a new hairdresser, not this time and never more..Deo and I let him cut my hair short and loved it. Sarah did the highlights and Ive never felt I looked better. Highly recommended. dorothy

Ive been going to Ann at zanos in naperville for awhile now. She has always been spot on with my highlights and has my hair much healthier then its ever been. She listens to what you want and gets it right every time.

Kosta is amazing. He fixed a disaster haircut from a different salon, and, in doing so, gained a long-term customer. Place is great, stylists are even better! Thanks so much!!

Sarah is the BEST colorist ever. I get compliments all the time on my hair. Also- love Andrea for cuts, highly recommend!

Shoutout to Stephany for fixing my hair today! She did a great job and I am so thankful for her. TY!

I see Riley at the Zanos downtown Naperville. She is such a talented colorist. She turned my dark brown hair into a beachy blonde in just 2 visits! (With no brass in between) I would highly recommend her.

Ive been here 3 times now to see Amy and Ive left happy each time. The whole staff is very friendly. You can tell they work well as a team to make sure clients are taken care of and arent waiting too long.

Long time client of 14 years +. Always excellent service by everyone at ZANO. Kudos especially to Lauren, Janet (Naperville) & Marne (Lisle) for always going above and beyond with their services, professionalism and especially making me look and feel amazing at EVERY visit!Warmest regards,Mrs. Susan Peera

Love my hair color, cut and eyebrow wax! Staff were so helpful, cheerful and professional. Definitely will be going back.. already booked my appointment!

My 3 friends and I went for a fun, relaxing spa day! We were treated like royalty- our own room, glasses, ice, robes ( u can bring in ur own food) the whole 9 yards! Nick was great at Coridinating everything- it was perfect!

Riley is the best, been going to her for 5+ years and always love the color! She is consistent with the end result and knowledgeable about new products and techniques!

Lindsay Palm is the best hair colorist Ive ever experienced! Precise, knowledgeable and accurate!! Best of all, very kind and genuine.

Love this salon!! Its a close knit environment, you can tell how much everyone loves working there & with each other. Everyone is so friendly and knowledgeable, they really do great work!

I always enjoy getting my hair done. I have the students do my hair and I never have been disappointed.

This salon is amazing and everyone there is so nice and warm! From the moment you are checked in for your services to the time that is spent with your stylist. I will only be back to the Ogden location from here on out!!

Went here for the first time for a correction/color touch-up for my ombré. They did an amazing job! And the salon is beautiful and clean. Prices are fair too. I highly recommend this place!

Lauren has an eye for color & the experience to make it happen. Shes been covering my greys for years and keeps my hair healthy all the while. ❤️Zano

Amazing salon! Its beautiful inside and I had a wonderful time with my ladies for my bachelorette party. The event coordinator that helped me went above and beyond to make sure everything went smoothly. Thank you guys for a great time!!

My stylist is great, she is friendly and attentive. She does a great job on my hair. Would def recommend!

Monique always accommodating and professional

On my visit I had my hair colored it came out beautiful I love it !!!!! Cassandra colored my hair she is a AWESOME Colourist and hairstylist.

Place is clean and professional. Loved Maggie - she was super nice and did a great job with my hair 😊 will definitely be returning soon.

Transitioning to gray. L. did a fantastic job of starting my journey by blending old hair and new gray growth. After 2 nd visit it is looking far better than I had dreamed of.

I have been going to Lauren for hilights and she has always done an amazing job!!! She is so consistent, love, love, love my hair after every visit!!!

Love Skin express moisture facials with Rachel. Left feeling hydrated and glowing! Super convenient too while hair is processing!

Love Maurice!! He always takes care of my son when he comes in. Great barber with a great personality. ♡♡

Their Voicemail indicates this location is closed but they haven’t updated the google hours

I moved out of the area but the front desk service was pleasant and helpful.The hairstylist were very pleasant and helpful with advice.Also the manicurist and the person who plucked the eyebrows were pleasant and helpful with advice.

I love the staff at Zanos. Great customer service. Monique always does a great job on my hair. I love her!

Loyal customer for the last fifteen years. Always happy with the staff and service received here. I go to Sarah for color and Kosta for cut & style. Love it.

Service here is excellent . they offer you drinks along with amazing service. my sytlist was dao . he not only gave me a great hair cut but he also gave me great tips on managing it . would deffinatly recommend !

Go see Riley at Zano Downtown Naperville! She is amazing with color. She listens and knows exactly what your color needs. Show her a picture and she will make it happen.

Got a fantastic cut by Kayleigh! Reception staff was warm and friendly. Beautiful salon with a good selection of products as well.

Hair stylist was condensending and judging me based on my past hair decisions. Overall, my hair looks the same as when I came in. I was really hoping for a good experience, but unfortunately it wasn’t.

Leanne has always provided high quality cuts and hair care advice. I trust her above anyone else with my locks.

Gabby is amazing! She always remembers exactly what I want done and delivers it perfectly! Ive been going to her for about 2 years.