Wild Bills Tobacco

46518 Gratiot Ave, Chesterfield, MI 48051, United States
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Wild Bills Tobacco
Comments
ri
Review №1

I recently visited Wild bill’s and was thoroughly impressed with the selection and atmosphere. The staff was incredibly knowledgeable and helpful, guiding me to the perfect products for my needs. The shop itself was clean and well-organized, making it easy to browse and find what I was looking for.

Do
Review №2

I had a wonderful experience at this Wild Bills location, staff is very professional and always there to help find what I’m looking for. They have a large selection of items and even lottery! Ask for Ray he is amazing!!!

Da
Review №3

Ray and Eric/Mark (can’t remember bad with names) are cool as they come, very helpful, very easy to ask questions. Keep the store clean, very professional, good guys. Drive an hour from Yale jus to come see those boys. Good people

An
Review №4

Dorthy and Colleen are amazing! The best Customer service ever at a wild bills!

No
Review №5

Highly recommend this shop to anyone looking for a great selection, friendly staff, and a welcoming atmosphere.

Ka
Review №6

Mark and his staff are the best! Well stocked, knowledgeable and friendly. Best store in the area!

To
Review №7

Sold me a defective toker poker that was faulty and so tight on the lighter you could not remove it after inserting. Went to return the product a little while later and they refused to exchange it. Saying that they buy a lot of stupid things to sell. I guess they must feel they sell them to stupid people huh? Customer service is terrible. Will not shop here again.

Ed
Review №8

Excellent variety. Takes mobile and paper coupons. Excellent service and they let you know what specials are going on. First five star Ive ever given.

Cr
Review №9

Love the staff here. Always stocked with whatever I need and the staff is very educated on what products they carry. Highly recommend this establishment

Or
Review №10

I always have a great experience there. Super friendly guys. Always willing to help me with all my questions and in making my choices. The prices are very good. I’ll keep coming back here.

R
Review №11

Just walked about guy guessing owner very rude. Couldnt understand english

Do
Review №12

One of my favorite wild bills in the area, every single person who works here is extremely friendly and makes me feel welcomed. Extremely knowledgeable and helpful these people are amazing!

Mi
Review №13

Great prices and ridiculously friendly staff at all 6 locations I have been to. In a time when youre lucky if you get any service at all, Wild Bills has the friendliest and happiest employees on the planet. Dont know how they do but they need share it with the rest of the world!!!

Ro
Review №14

Giving this location a 5 star. Starting with how friendly and outgoing the staff is. I originally came in for a vape and some wraps but they didn’t have the wraps i wanted specifically so the employee that helped me made a suggestion and I may have found my new favorite wrap, he even put in a order to get the specific kind I wanted. They have a satisfyingly large selection of tobacco, vapes, and glass pieces. Overall great experience coming here.

Ja
Review №15

Great place, friendly staff and always keeps stock of everything I need!

Jo
Review №16

I’ve been going to Wild Bills Tobacco since they open their Chesterfield location for the past 3 years and I have to say that they are the most polite, courteous, professional staff I have ever had the pleasure of experiencing especially Avriell, she was helpful and eager to assist me in any possible way. Soon as I walked in she greeted me, ask how my day was, and even engaged in some light pleasantries with me. Hard to experience that now and days glad to know that Wild Bills offer that for its customers and I also like how they all had their masks on made me feel safe and happy to know that they care about their customers

Ch
Review №17

I am mixed here as I always had great service before. DO NOT BUT THE GRAB BAGS! Bought the $20 vape bag came with 7. 3 didnt work at all, 2 stopped working 1st day. They would not refund or exchange. So basically I paid $20 for an $8 vape.

As
Review №18

This is my absolute favorite Wild Bills location. The store is very neat and clean, and the staff is very friendly and helpful; especially Avriell. She is very knowledgeable and is always happy to help. If I could give more than 5 stars, I most definitely would!

Ja
Review №19

Always great service and friendly faces

Sn
Review №20

This location is always clean and stocked well. The staff here are a rating 11 out of 10 in my opinion. They are super knowledgeable on product and very friendly. I have had zero issues. If you are looking for a smooth cbd and vape shopping experience I highly recommend!

Ra
Review №21

From the moment I walked into the store, I was greeted and the young gentlemen helped me locate the product I was looking for. They answerered all my questions and were very knowledgeable. I walked into buy one thing and left with several items just because the level of service I received. Thank you for the great service as this will be my new location for all my purchases.

Sa
Review №22

Probably one of the best wild hills I’ve been to recently, a very clean store with amazing workers that are very helpful and respectful. Roger was so nice and very patient with me.

Ja
Review №23

Went to this location and purchased an e leaf I stick mini. This product was sold to me as new but I realized when I left the guy who sold it to me grabbed the one I was looking at on display and put it into a box. This wasn’t a huge deal to me but the device does not work. Once a products seal is opened it is no longer considered new. I went to get a refund or exchange because it was within 2 weeks of purchase. The guy told me I needed the box for the device to return it because the box has its serial number. Turns out the device has the serial number on it as well...... he then says he can’t do anything because he would be taking a loss on it. That’s part of doing business as a merchant......: I would suggest not going to this place. They are willing to lose a customers instead of doing the right thing and replacing a product that does not work.

Al
Review №24

These guys are the best! Many Wild Bills locations have really went downhill as of late; BUT this location is worth the drive. These guys are the most knowledgeable, patient, fair and friendly you could ask for at any wild bills in Michigan. I’ve never walked out dissatisfyed, and never have had issues days later with products. They take pride in their jobs, their store, their products, and their customers. They remember you on repeat visits and treat you like family. Don’t settle and deal with a wild bills close to you if they’re not the best. Because no matter the drive time, these guys will take care of you. Check them out. You’ll be leaving a review too.

ci
Review №25

Great selection of vape juice. Customer service is excellent. Very helpful and knowledgeable. Cleaned my vape for me and made it like new. Love this place ❤ great prices too

De
Review №26

Best cigar store around. I drive by 3 to get to this one. Everyone there is nice and polite.

El
Review №27

An hour after purchasing a product from them it started having issues, and as a first time buyer it immediately turned me off from the whole vapor pen thing, when I went in looking to just return the product and get my money back I was refused my money and told “Your wattage is too high” even though he set it up for me and I left all the settings as they put them and after 30 minutes of arguing I was sent away with a faulty product and awful service. Definitely not the place anyone should be spending their money.

Ky
Review №28

This store I will never go to against I bout a vape sunday night a breeze pro that 2,000 hits by the next night it went out because it was after they were closed and because I had it for a day they won’t give me a new one. Only 2$ off the next one. Nope. No service for you wild bills🖕🏼 Especially when another wild bills says they would but you wont

Je
Review №29

One of my favorite store of all time I absolutely love how clean and organize this location is staffs are always amazing they go way above and beyond for their customers every time i walk into this location they always put the biggest smile on my face i love the guy who works there such a nice gentleman very friendly

Yo
Review №30

Love this location! The staff is amazing, the store is very clean, and they always have everything I’m looking for!

Ta
Review №31

Very disappointed..mi have been coming to this location for over 3 years now...until recent i have always had good service ...however what i am not pleased with is the very unprofessional female staff member at this location...i feel if she focused on her job rather than flirting with my fiance to the point he wont even step foot in there anymore..further more how is it she feels its ok to take his personal cell number from the store ? This is very unpleasing as i do tend to contact corporate on that privacy issue....the description of the girl is blonde,thin and the name on my reciept is avrielle s.....plz tend to this

NI
Review №32

Seriously all I do is spend money here and 1 defect happens on an item thats not my fault and the management wants to tell me to go thru the manufacturer for any kind of warranty. They should take care of the customer within reason instead of giving everyone the same RUNaROUND. Be aware of any concerns you have with anything from this store because its backed up by nothing other than the people that make the product and not by the people that take your $$$$ and say have a nice day.

Ty
Review №33

Yes I love going to Wild Bills Tobacco, they not really my boys but yes they are my boys they know when I come up in there. I say pumpkins in the house. And they know who I am they serve me up good for my vape. They are really good friendly people keep up the good work.

Ma
Review №34

Good costumer service. The employee named Roger provided me with what I needed. Everyone there is very nice and are taking precautions during this time. Great experience!

J
Review №35

This place has been a sleeper store to me until today. Although I live right behind the store, I have only been in a few times. Last night I dropped my rig, shattering my tank. I searched the internet and called other local stores looking for replacement glass but nobody carried it. I popped in and was greeted by an employee. I asked if they happened to have glass and to my surprise, she pulled out a tattered box which contained multiple replacement glass, and they had mine! They even carried a specific coil that is either going out of style or is so popular that other stores dont have it in stock (online or in store. Super happy I went in. I will definitely be going back for my hardware needs.

Mi
Review №36

Very polite workers! But he told me everything was 25% on wednesdays! So I got 3 gift packs... He said they are a huge savings pack! So no 25% darn! But very low prices.

Da
Review №37

Great prices on Tobacco and Tubes for rolling your own cigarettes. They sell CBD weed for around $40 a jar. Great prices on bowls and grinders. Downside is employees stare at you the entire time your in the store ( they make it known) and their not very friendly.

Ti
Review №38

They do NOT stand by their products. They tell you what you want to hear and sell you what they need to get rid of, not what would suit you best. The rest of the reviews are obviously staff members because Ive had multiple problems with this location.

Er
Review №39

Went to buy some cbd ,4 shelfs all priced $14.99 its wensday so 20% off they charge me $21.45 and say they gave me 5$ off,so i show him the prices his girl helper there tears off prices and says basically Im lieing cuz she probably marked prices wrong and he refused to honor his price as marked.ill never go back ,every store Ive been to they honor a mismark

Hu
Review №40

I love wild bills, it’s a really good business, they always remember what I get and help me as much as they can, I appreciate the help from the employees, if anyone says other wise then it’s not true, I’ve been going there for years.

Er
Review №41

The guys at the counter are always willing to help you find exactly what you need and give you advice on how to use your device. The prices are pretty good compared to places like Tobacco Town, and on Wednesdays they do crazy sales on juice and cigars, theres something for everyone.

J
Review №42

Loved this place! Wonderful costumer service and felt comfortable like at home here

Er
Review №43

Love this place! The staff are amazing!. I go here for all my cbd needs as well as my hubbys Alto pods great selection and prices

ba
Review №44

This location has a great set of people, they are wonderful and so sweet and always working hard!!

Sa
Review №45

First time hereI found everything I needBig selection hereFriendly faces and very helpfulWill shop here again and againKeep up the good work guysThey have specials every Wednesday

Ma
Review №46

I will never step foot into another Wild Bills again after this experience. Ive never been told to come back when I was ready (basically telling me to get the hell out of my store without actually saying it.) For shopping and checking out pricing I guess you cant come into a store now a days without a spacific product in mind to buy anymore. Vary rude and insulting if you ask me.

hu
Review №47

Lovely staff, I walked in without a mask, the employees offered me a mask and did not charge me for it. I got the help that I needed and I appreciated the people that helped me get my items.

Ja
Review №48

Theyre good people and respect everyone that walks in. They have great deals and yall should check them out. Thank you so much

Pe
Review №49

I like this location. Theyre always friendly and the service is quick.

To
Review №50

This location is fantastic. Friendly, patient, knowledgeable staff who go above and beyond to help you find exactly what you are looking for.Mark was awesome

Is
Review №51

Great staff, the boys took great care of me and helped me get the exact product I was looking for. I would definitely recommend this location.

Be
Review №52

Horrible experience. Staff has no knowledge on any products they sale. Seem like clerks, just want to ring you out. Not helpful at all. I will NEVER step foot in here again.

Br
Review №53

My place to go for all my smoking needs. Everyone in there is always so friendly as soon as I walk in, especially Rojer! They know about their products & always got the best!

Am
Review №54

Love wild bills i get all my oil and coils there and they know exactly what i want the manager is very knowledgeable!

Xa
Review №55

Great customer service, always fully stocked on all items, Rojers was a great help!

Ru
Review №56

Excellent service from the sales staff they answered all my questions i would definitely recommend this location

re
Review №57

Always come here for my tobacco products or anything else I might need. they have very friendly and helpful staff. always bine helped above and beyond! from all the locations.

Sh
Review №58

Ive been shopping here for years, i love the staff and the vibes of the shop, the staff is very knowledgeable and are very fair with prices and exchanges and will make it right if they make a mistake, they have the best glass selection.

Wa
Review №59

Aubrey is just Absolutely Adorable, probably the main reason I stop in here now instead of anywhere else!

Jo
Review №60

Store was pretty clean customer service was very nice to me

Ra
Review №61

Really nice place with some wonderful people working there... Everyone there is just a pleasure to talk to..

Sh
Review №62

This place is perfect their inventory is huge Bongs, pipes, vape pens, all kinds of tobacco products, cigarettes, chew they have everything for your smokes also prices are very decent

Jo
Review №63

Absolutely love this place. Amazing customer service.

Br
Review №64

Great costumer service very nice place clean also staff were super friendly 😏

Se
Review №65

Great prices, decent and amazing staff, cant go wrong here. Favorite place out of everywhere in Chesterfield/Macomb.

Kr
Review №66

Was good store plenty stock but didnt exactly have what I wanted.

Ca
Review №67

Everything YOU get here is Always so Fresh.. And ya always get Good Value for ur money. Ya should definitely try it out 4 yaself.

Ri
Review №68

Best place in town and around! Friendly and helpful staff that are eager to help and answer any questions you have!

St
Review №69

I love this place they are so friendly and helpful and the place is soooooo clean

Ph
Review №70

Im there atleast once a week. Great place for ur smoking and vape products.

KA
Review №71

Very nice and clean, most of all the people make this place good place to spend your money here

Re
Review №72

The staff is always friendly and a big help. Good prices

na
Review №73

Great guys best customer service really knowledgable and answered all my questions! Will come back to this location

Mi
Review №74

Super friendly and knowledgeable employees. Clean and well stocked place

Ou
Review №75

This location ALWAYS takes care of me. The owners rule.

Co
Review №76

Great staff, with a variety selection for any need!

Da
Review №77

Bought the wife one of them my vapor pens and the one I got didnt work very well and without a receipt even though they remember you wont replace it

El
Review №78

Staff was very helpful - made it easy and fun to find what i was looking for :)

Br
Review №79

Great customer service and good selection of ejuice. Always has my coils.

Ri
Review №80

Good customer services and best prices in town. Big selection of cigars, must see the place.

Ga
Review №81

I dont understand the reason why they dont give you a free lighter when you buy a cartoon of cigarettes at $72.00 I should get a free lighter!!!!!!!

Mi
Review №82

Good select and friendly staff always very helpful

An
Review №83

Decent prices and nice people working there

Ap
Review №84

This place is the best Knowledgeable staff, kind and honest. My favorite tobacco/vape place!

J
Review №85

Competitive pricing and they always have friendly staff.

tr
Review №86

Love this place! Friendly staff n knowledgeable!!

Ti
Review №87

Great sales girl. Explained everything about vape pens

Su
Review №88

Love this locationamazing service and great people

Co
Review №89

Owner was very helpful. Will shop again

Th
Review №90

The chicks here are incredibly uneducated on vaping equipment. Being a vape shop, this is unacceptable.

Da
Review №91

Everyone is friendly & helpful!

Ma
Review №92

Friendly staff, great prices!

Wh
Review №93

Convenient locations and we love Wild Wednesdays discounts

Ry
Review №94

Perfect customer service. Always helpful.

Ma
Review №95

Go get y’all something, they got what you need🙏

La
Review №96

Great customer service love this location

te
Review №97

Excellent costumer Service, Knowledgeable staff

Pi
Review №98

Annoyed by the level of time it took to buy a banger and butane. Jesus. Just do the job. Let me pay. Let’s go.

Sa
Review №99

Always smile the best service

Ma
Review №100

They just opened that location and had little stock at that time.

Ow
Review №101

Dont sell blue lotus extract pills or caps must get

Sh
Review №102

Great service and many products.

De
Review №103

Very friendly staff. All your tobacco needs here.

Jo
Review №104

Excellent . Awesome and friendly staff.

Ga
Review №105

People there are not to help full and cant help to find what you are looking for..

Ro
Review №106

Employees not wearing masks, walked out.

Fr
Review №107

Very good service and product

Si
Review №108

Great place, love it.

Ch
Review №109

The staff here is great!

As
Review №110

Very friendly helpful staff

Ch
Review №111

Good prices and service

sa
Review №112

Friendly people very helpful

Ki
Review №113

Great supplies for everything smoking!

Br
Review №114

Best priced tobacco products around

An
Review №115

Great Customer service

Jo
Review №116

Not to bad of prices.

Da
Review №117

Good costumer service

Me
Review №118

Ehh no complaints

AN
Review №119

Great star great people

Ja
Review №120

Good cigar selection.

Th
Review №121

Best selection of cigars

Al
Review №122

Prices are kinda high

Lo
Review №123

Great service

An
Review №124

Love this location

Be
Review №125

Awesome staff

Am
Review №126

Awesome as always😁

Wi
Review №127

Good prices

Ma
Review №128

Good people

De
Review №129

Staff is helpful

Lo
Review №130

Great place

Su
Review №131

Say hello to Andrew

Th
Review №132

10/10

Ti
Review №133

Friendly Staff

Da
Review №134

Cool

st
Review №135

Helpful staff

De
Review №136

Good people

Information
14 Photos
136 Comments
4.3 Rating
  • Address:46518 Gratiot Ave, Chesterfield, MI 48051, United States
  • Site:https://wildbillstobacco.com/locations/wild-bills-of-chesterfield/
  • Phone:+1 586-765-0808
Categories
Working hours
  • Monday:9 AM–8 PM
  • Tuesday:9 AM–8 PM
  • Wednesday:9 AM–8 PM
  • Thursday:9 AM–8 PM
  • Friday:9 AM–8 PM
  • Saturday:9 AM–8 PM
  • Sunday:10 AM–6 PM
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Delivery:No
  • Same-day delivery:No
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
  • Wi-Fi:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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